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Hyatt Place Fort Myers Estero
Fort Myers Area - FL · United States
23120 Via VillagioView location
9.0/10Excellent1,000 Reviews
Cleanliness9.2/10 9.2
Service9.2/10 9.2
Comfort9.0/10 9.0
Condition8.8/10 8.8
Amenities8.6/10 8.6
See all ratings- Business hotels
- Golf hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hyatt Place Fort Myers Estero
This 108-room hotel is the centrepiece of a complex full of restaurants and upmarket shopping outlets. It is an ideal location whether you are on holiday or just on business. There are two golf courses nearby, one at 1. 7 km and the second one at 2. 8 km.
The establishment has an open-air swimming pool and gymnasium available 24 hours. All the rooms have free Wi-Fi Internet, a sofa bed, flat-screen TV, a writing desk, a refrigerator and a coffee/tea maker.
For those who are on business, there is a meeting room and after work guests can relax in the cafeteria or the bar/delicatessen. On-site parking is free of charge.
This is a wheelchair friendly establishment and many guest rooms are adapted to allow easy access for those with different disabilities, something that can be mentioned beforehand on the booking application.
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A stay at Hyatt Place Fort Myers Estero places you in the heart of Estero, a 1-minute drive from Coconut Point Mall and 7 minutes from Miromar Outlets. This hotel is 5.7 mi (9.1 km) from Hertz Arena and 5.8 mi (9.3 km) from Riverside Park.
Make yourself at home in one of the 108 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Estero? This hotel has 969 square feet (90 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 22
Pet max weight (per pet) in lb is 50
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 25 per day
We have included all charges provided to us by the property.
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You need to know
- Pool access available from 7:00 AM to 6:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The photos in this description reflect the brand standard and are provided for illustrative purposes only.
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Special Instructions
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
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Minimal age
21
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Optional fees
- Pet fee: USD 100.00 per accommodation, per week (maximum USD 200 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Coconut Point Mall
0.4 km / 0.2 mi
Tommy Bahama | Featuring the Marlin Bar
0.4 km / 0.2 mi
Koreshan State Park
3.3 km / 2.1 mi
Saltleaf Golf Preserve
4.3 km / 2.7 mi
K-9 Corral
4.7 km / 2.9 mi
Estero Bay Preserve State Park
4.8 km / 3 mi
Mound Key Archaeological State Park
5.6 km / 3.5 mi
Centers for the Arts Bonita Springs
6.5 km / 4 mi
Promenade at Bonita Bay
6.6 km / 4.1 mi
Miromar Outlets
7.4 km / 4.6 mi
Stoneybrook Golf Club
7.6 km / 4.7 mi
Everglades Wonder Gardens
8.6 km / 5.4 mi
Bonita Fairways Golf Course
8.7 km / 5.4 mi
Hertz Arena
9.1 km / 5.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 710
- Number of floors (main building): 5
- Twin rooms: 62
- Double rooms: 46
- Suites
- Connecting rooms
- hotel
- American Express
- JCB
- MasterCard
- Visa
- City centre
Show 47 more facilities & services
- Nearest Bus / Metro Stop
- Airport
- Golf course
- Wheelchair-accessible
- Car park
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Secure parking
- Room service
- Laundry service
- Multilingual staff
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Shop
- Garden
- Terrace
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Private pool
- Café
- Bar
- Restaurant
- Conference room
- Meeting room
- Business centre
- Audio-visual equipment rental
- Fax
- Outdoor freshwater pool: 1
- Hot tub
- Spa centre
- Breakfast
- Breakfast buffet
- Snacks
- LGTBIQ friendly
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Fort Myers Estero
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Fort Myers Estero
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Fort Myers Estero
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Fort Myers Estero
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Fort Myers Estero
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Fort Myers Estero
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Fort Myers Estero
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Fort Myers Estero
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Fort Myers Estero
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Fort Myers Estero
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hyatt Place Fort Myers Estero
100
reviews shown
Linda
Very nice accommodations. Breakfast was included. Room were very nice.
Paul
Liked everything but the breakfast. Powdered eggs were terrible
Edward
We only stayed over night. Rooms were clean and a good size. Breakfast had a good variety. Would stay again.
GREAT LOCATION!
GREAT LOCATION!
Jackie
We spent four nights at this hotel and it was so nice! It smelled fresh and clean throughout the whole hotel, the staff was amazing and friendly, and the breakfast was (in my Montana mind) “fancy” for a continental breakfast. Highly recommend!
Lenar
Excellent location near the coconut point mall. Great room!
Yanisleidy
excellent
Laura
Clean beautiful room with hearty breakfast and great staff!! Could not have asked for more. Location great as well!! Loved it!!
Boris
From the friendliness and helpfulness of the staff, the breakfast selection, the spaciousness and the sun lit environment, the cleanliness and amenities of the room, location and price, this was one of the best days I’ve had in years. This is somebody who travels 20% of their time.
Johnny
Breakfast was delicious, and every single staff member at that hotel are friendly and inviting. The hotel room was very clean, and the hotel's common areas were immaculate and aesthetically pleasing. Parking was convenient, and the hotel's location is close to everything. I would 100% stay here again. It was very comfortable for me, my husband, and our two kids.
Morgan
Very nice stay! Clean, comfortable, good breakfast.
Elizabeth
Great place to stay very clean, great atmosphere, staff were always nice and attentive. Love the hostel
Erin
Anytime I'm in the Estero/ Fort Myers/ Bonita Springs area, I always stay at this Hyatt Place. It's located right near a big shopping center with restaurants and stores and it's convenient to the beaches and on the main road. Highly recommend!
Nathalie
Excelente servicio del staff del hotel,limpieza y buen desayuno!
Gracias
Gracias
Carlos
Good service, very good option for lodging
Lilliam
Loved being able to have breakfast before leaving the hotel for the day, & the staff was wonderful. We will be back next year
Lisa
Wonderful hotel. Rooms were new, clean, very spacious and the beds were really comfortable. Great location to shops and dining. Will definitely stay again!
Steven
The recently renovated property is very nicely done. Room decorations were minimum. The only real negative was the tiny bathroom with a door that just barely misses the toilet. The sink is outside this area. and not closed off. The living and sleeping areas were very spacious.
Marlon
Beautiful room! Good customer service. Nice area, very accessible to shopping.
Gloria
My stayed with my family at this Hotel was beyond of what I was expected. Thank you so much, we’ll definitely will comeback!💕
sonia
Location convenient
Susan
Good size, good lighting, sufficient surface area
Patrick
Great stay
LIA
Excellent!!
Marlene
Just nice
jelena
Great value for the price. Place is really clean and breakfast was really good.
Lazaro J Bravo
Beautiful place
Linda
Wonderful experience. Would definitely visit again and recommend to others.
steven
Very nice hotel in a great location would stay again
Jennifer
Staff very friendly and helpful. Room was clean, quiet and comfortable. The location was exceptionally convenient to walk to restaurants and shopping
MLADEN
Just renovated. Clean and modern design
perry
Immaculate grounds , friendly staff and great location
Rosanna
My stay was okay. There was a lot of traffic noise heard from my room since I was along Tamiami Way. I had some issues with my AC cooling during the evening and there was no hot water in room towards the last day of my stay. The hotel was pet friendly but everyone I passed with my two doodles the front staff seemed to have an attitude problem. I like to add my dogs are well trained and did not make any noise. They were also not in the room during the day. They left a noise for the guest that water was going to be turned off May 13 at 12 pm until about 4 hours. There was no water in hotel until about 9 pm. When the water returned I had no hot water that evening until the day I checked out. Very disappointed. This hotel caters more towards flight attendants and pilots. Which I have no issues with that. But other guest staying at that hotel who are also Hyatt Members would like to take advantage of preferred rooms away from traffic noise.
Kendria
Large, Clean rooms with great staff and breakfast
Luisa
This was a business trip for one night but it was very pleasant. Hotel room was clean, updated, quiet and good size TV. Great location close to shops too. Will be back.
Anna
The staff at this hotel are incredible!!! Kenzie and Casey were excellent! Especially handling some very interesting people! I highly recommend this property. Very accommodating and clean!
Indira
It’s quiet and very clean 💯 👍, free parking 🅿️ and fabulous breakfast!!!!
Kristen
Hotel is nice and it is clean. The location was great for us visiting family in Bonita Springs. Lots of good places to eat nearby and 15 minutes to great beaches also. Staff was nice. Breakfast was OK except for the scrambled eggs- really bad all 4 days. There were a few things that made the stay hard for us. Let me preface this one by saying we live in the woods in Colorado.... The blackout shades don't go all the way to the top of the window, so the street lights shined in our room really brightly and you could hear the traffic all night. We stuffed towels in the cracks the third night. Very hard to sleep well. The pool closes at 6 pm! No microwave to heat up take out food. We were told there was one in the lobby, but never found it. No guest laundry made it tough for 5 days packing light since you cannot wear things more than once in Florida. Not sure I would pick this hotel again for a stay unless it was for a very quick trip of one or two nights.
Nathaniel
Room was very clean with a lot of extra space to spread out. Staff were very attentive and the daily breakfast was great.
James
We didn't have breakfast the three mornings we were there. Parking was a breeze. Staff was warm and pleasant.
The room was great, comfortable bed. We did have to ask front desk to have our room trash emptied and fresh towels. But I would stay there again. The hotel is convenient to shopping and dining.
The room was great, comfortable bed. We did have to ask front desk to have our room trash emptied and fresh towels. But I would stay there again. The hotel is convenient to shopping and dining.
John
Yes all good.
Phil
Everything was clean service was great
Andrea
Nice sized rooms…Very clean! Friendly staff. Will stay here again!
Deborah
I stayed for a week. The breakfast was generally luke warm and a little above average. Melon very hard . . . Coffee thermos empty in the evenings. Parking easy. Room needs swept. Restroom clean. Front desk personnel great on Saturdays and Sunday. Cleaning personnel were in daily to empty trash and make beds.
Holly
Clean, updated and spacious rooms.
AnnMarie
Great hotel perfectly located. Newly renovated, clean and comfortable.
Isaac
All of it, the rooms looks new, great bathroom, new bed, huge TV, very confortable
Emilia
Everything clean. Staff wonderful
INDIRA
Pleasant and helpful staff. Room was clean and spacious.
David
Everything was pretty good. My only complaint is regarding the hvac. We could get the room to warm up. The wall unit was very noisy and ran continuously regardless of how the wall unit was set. It was like your settings were being over road.
Vanessa
Clean property inside and out. Stagf was very pleasant and helpful. Great location for shopping and restaurants.
LOURDES
Scrambled eggs felt like dirt. Only sausage selection. The AC in bedroom extremely noise. Bathroom is badly built. A person can hardly get in . Door gets in the way. Such door doesnt close because it is to big for the opening. Got there at around 8. Bar seating aread was overloaded with parents and kids alike from a soccer team. Pizza, cupcakes. Kids running around and in and out of elevator. No place to chill and have a quiet drink , talk read a book or whatever since the parents and kids took over area. Front desk girls especially Emily wad very nice and understanding
Bonnie
Very good
Kimberli
The staff were amazing, the room was clean, bright and cheery, and the breakfast was good. I had a great stay. I would recommend this Hyatt Place to anyone traveling in the area.
Everyone I came across that worked there had a great big smile and a hello.
Everyone I came across that worked there had a great big smile and a hello.
Amy
The photos show a beautiful pool in the sun. The pool is completely in the same from 8 am to 5pm.
Most people to to Florida to enjoy the sun shine and pool ( especially if you are coming from New England.)
This is false advertising.
The breakfast was very good!
Most people to to Florida to enjoy the sun shine and pool ( especially if you are coming from New England.)
This is false advertising.
The breakfast was very good!
Debbie
My parents are almost 80 and live in a neighborhood just across the street from the location. The first time we stayed here it was just for convenience, but the staff was so friendly we felt very comfortable returning. The gym and breakfast are added bonuses.
Marlene
Great staff!
Joseph
Clean, comfortable room. Staff was very pleasant and welcoming
BRUCE
Great experience
Deneen E
I was surprised to arrive and see the entire front lobby under construction and I was upset to see that based on the amount of money we bad out for the reservation. This caused breakfast every day to be cold because no warmers were used. There should be some type of credit provided.
Geoffrey
Great room
Timothy M.
Staff was amazing, did not know the hotel was under renovation. It will be beautiful when finished.
Ted
We had stayed at this hotel on 4 previous occasions & always found it to be clean, comfortable & convenient. This last visit, however, was disappointing, to say the least. To start, we were unaware when we booked, that the hotel was in the midst of renovation. When we arrived the lobby was blocked off & we followed the signs to a tiny room for check-in. The next morning,(Saturday), we went down to breakfast which was laid out in a small meeting room opposite the ‘check in’ room. Obviously, little forethought was given to the guests in this scenario as there was only seating for 12 people. We attempted to sit out by the pool, but there were only 4 chairs which were occupied. As we walked around w/plates in hand, an employee waved us into an adjoining conference room with long tables & stacks of chairs which we retrieved ourselves. We then ate our now cold breakfast. Over the rest of our 5 day stay, the housekeeping only tended to our room twice. The WiFi was intermittent making it difficult for my husband to communicate & conduct business. One day, water had to be shut off for several hours. Another day, we lost power, preventing us from sending time sensitive documents related to a real estate transaction. We had to leave the hotel to take care of that business elsewhere. As we left, we had to walk down 3 flights, only to find ourselves out back amid construction items and dumpsters. There was never an apology by management nor an attempt to offer any compensation.
Michael
My only complaint is that the water pressure in the shower was the worst I've ever experienced. Yes, that bad.
Jose
Clean rooms freshly remodel staff very friendly breakfast bar was good as well and there a pet friendly hotel wich made my stay awesome with my fur baby and wife
Mary
Room was great. Clean, spacious, great mattress. Staff was very friendly and helpful.
Problem was nobody told me about renovations. I like a restaurant and bar at hotel I’m staying at. I’m elderly and I like having my dinner there.
No restaurant due to renovation. Also, front of hotel had no lighting. Lights on in entry due to them working.
I always liked the Hyatt but feel I should’ve been told about work going on. Also, it was not like room was discounted. Paid full price.
Problem was nobody told me about renovations. I like a restaurant and bar at hotel I’m staying at. I’m elderly and I like having my dinner there.
No restaurant due to renovation. Also, front of hotel had no lighting. Lights on in entry due to them working.
I always liked the Hyatt but feel I should’ve been told about work going on. Also, it was not like room was discounted. Paid full price.
Cynthia
Was caught off guard when we walked into the facility and it is under construction, there was no indication that was transpiring. The smell of paint and everything was a proverbial slap when walking in… the first room they checked us into the tv did not work. Will give them credit to the fact they made it right by transferring us to another room. The bed was uncomfortable to say the least. They should wasn’t that the facility is under major construction
Parker
They treated us well, but i wish we had been informed that there would be significant construction prior to the deadline for our refund.
JUAN
Poor quality of food (breakfast) Hotel doesn’t have the possibility of helping with reliable transportation to the airport. You ask for help they tell you to use uber. My flight was leaving at 7am and I wanted to have a reliable transportation but they can’t help you, I had to leave the hotel at 430am that’s why I wanted an option other than uber
GABRIELA
I decided to book this hotel to relax , and sleep late,used the jacuzzi and guess what? Is under construction,jacuzzi is closed WiFi wasn’t working,no Netflix and they the where working in the bedroom next to me and the noise was insane.
Francisco
The main problem was that the hotel was under construction. If Expedia had told me that I would have gone to another hotel. We had stayed there on a previous occasion and it was fine. But after this stay, I am putting it on my BLACK LIST.
Sandra
It seems most areas were under construction. Also every day I got charged for amenities but they did fix it
Tracy
The hotel is under heavy construction. The room was very nice, though the A/C leaked water on the floor. The rooms do not have irons. The hallways and elevator were all under construction tarps or tape.
Tommy
The hotel is a straight construction site. The front desk is a small utility closet where the employees sit in street clothes. Feels pretty dirty in general with dust tracked all over the carpets. It would have been nice to know
Richard
Bad. Under construction
The hotel was under remodel construction! 3 items in continental bfast. No bar.
Fritz
I recently booked my stay at the Hyatt Place Coconut Point thought your service and was not informed that the hotel was under construction and was very disappointed to fiend out on my checking. Had I been aware of this situation, I would not have chosen to book that hotel.
I believe this is misleading and unfair to guests. I requested a credit for the inconvenience, but my request was denied. I am not satisfied with this resolution.
! ask you to reconsider my case and issue a credit, as the booking did not accurately reflect the hotel's condition. transparency is essential in maintaining trust, and hope this matter will be resolved fairly. Thank you Fritz Gitschner
I believe this is misleading and unfair to guests. I requested a credit for the inconvenience, but my request was denied. I am not satisfied with this resolution.
! ask you to reconsider my case and issue a credit, as the booking did not accurately reflect the hotel's condition. transparency is essential in maintaining trust, and hope this matter will be resolved fairly. Thank you Fritz Gitschner
Sarah and Geoffrey
We had a nice stay. We loved the size of our room. The property was going through a renovation. Recommend adding eggs at breakfast. No eggs either morning. Otherwise all very good.
Valmir
I will stay again. Everything on one spot.
Jennifer
Great stay
Christine
I liked the staff. They had a very nice breakfast. The price was reasonable. However, the bathroom was very cramped and there were no handles at all in the glass shower.
Guillermo
Pillows are small and square firm not a comfortable sleep
Anthony
Slept like a baby
Juan D
El hotel estuvo bien, a pesar de que lo estan arreglando. Excelente el sitio. Solo faltaba un microondas en la habitación.
Donald
Staff on hand were fantastic. Our stay was great.
Eric
I found this property when I made a last minute change for my trip from STL to Florida. Even with the renovations they were working on, I loved this location. It’s in a nice area with tons of food and shops to choose from. It’s within a quick 15-20 minute drive to the beach so it’s easy to avoid some of the chaos that can come from that. The staff was amazing, everyone was so nice and welcoming from the moment I arrived. One person in particular, Chelsea was phenomenal and went above and beyond her duties. She was extremely knowledgeable about the area and gave us some amazing pointers. She really helped make the trip as fun as it could be. It was also pretty awesome having coffee and breakfast ready each day. The only requests/suggestions would be to install a few umbrellas or something for a bit of shade by the pool as it’s really hot out there most of the day. Solid price, even better location, I am planning on coming back one day.
Andrei
No refund if cancelled
Vanessa
Good stay. Clean and friendly. Great breakfast choice.
jose
They are redoing the place
jose
Area under construction.. noisy...dirty
Sandra
We like the customer service, the room and everything was great !
Adrian
Birthday weekend
Besides the noise and construction going on, I had a great stay. The manager Chelsie was very nice and apologized for inconvenience.
Fernando
Great
Nelly
Enjoyed the shops and restaurants around the area.
Also liked how close Bonita beach and Naples are from the hotel
Also liked how close Bonita beach and Naples are from the hotel
Reza
Hotel is ok lots of construction and very old hotel. The customer service is not very good staff are always browsing the phones no eye contact. Next time getting hotel near Naples area.
jowels
Limpieza impecable
Cynthia
Good
Lauretta
Have stayed several times with an excellent experience. This time, our first room had a leak, and the second room had inconsistent water pressure and temperature. I assume this a unique was due to onsite construction and I would definitely go back.
David
The cleanliness was amazing as well as the staff, everything amazing
Ronald
Great location, very nice staff
Alix
Family friendly
Idanis
Great location
Location & surroundings
Hyatt Place Fort Myers Estero
23120 Via Villagio, Fort Myers, United States
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Hyatt Place Fort Myers Estero
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