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The Banjaran Hotsprings Retreat

Pangkor and Perak · Malaysia

1, Persiaran Lagun Sunway 3, IpohView location

9.6/10Excellent425 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.6/109.6
Condition9.4/109.4
Location8.4/108.4
Neighborhood8.8/108.8
Value8.0/108.0
Amenities9.6/109.6
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  • Business hotels
  • Hotels with spa
  • Adults Only
  • Luxury collection
  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Banjaran Hotsprings Retreat

Set against limestone hills, The Banjaran provides a peaceful wellness retreat with its geothermal hot springs and a naturally heated swimming pool. A steam cave and ice baths are also available. Free WiFi is available throughout the property.

The spacious villas at Banjaran Resort come with a private pool and outdoor hot tub. The spacious living rooms are fitted with a 49-inch TV. Butler services are available.

The Banjaran Hotsprings Retreat is a 15-minute drive from Ipoh City. Guests who drive can enjoy free parking.

Guests can approach the 24-hour front desk for currency exchange, tour arrangements, ticketing and concierge services. Ayurvedic therapies and traditional Malay healing rituals are available at the eco-friendly spa. It also has a fish foot spa and a well-equipped fitness center.

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※Only age 13 above is allowed to stay in the properties.

With a stay at The Banjaran Hotsprings Retreat in Ipoh (Ulu Kinta), you'll be a 2-minute drive from Sunway Lost World Theme Park: Hot Springs & Night Park and 5 minutes from GoChin Tambun Pomelo Agro Farm.

This luxury hotel is 3.7 mi (6 km) from Kinta City Shopping Centre and 3.8 mi (6.2 km) from Ipoh Night Market. Make yourself at home in one of the 44 air-conditioned rooms featuring rooftop private hot tubs and LCD televisions. Your bed comes with down comforters and premium bedding.

49-inch Smart televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Ipoh?

This hotel has 430 square feet (40 square meters) of space consisting of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Children not allowed Minimum guest age is 12 Caters to adults only Professional property host/manager Guests must provide health documentation Guests must provide proof of COVID-19 vaccination Minimum age for proof of COVID-19 vaccination requirement: 18 COVID-19 vaccine must have been received a minimum number of days before check-in: 14 Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: MYR 500.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Pool access available from 7 AM to 7 PM.
    • Hot springs access available from 7:00 AM to 7:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 12 years old and younger are not permitted at this adults-only property.
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • At check-in, guests must provide a record of full COVID-19 vaccination.
    • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in. Information provided by the property may be translated using automated translation tools. Dining at Jeff's Cellar is available by reservation only and must be requested at least 48-hours before arrival. Reservations cannot be requested after check-in.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • A late check-out fee will be charged

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

Sunway Lost World Theme Park: Hot Springs & Night Park 1.2 km / 0.7 mi
GoChin Tambun Pomelo Agro Farm 5 km / 3.1 mi
Kinta City Shopping Centre 6 km / 3.7 mi
Ipoh Night Market 6.2 km / 3.8 mi
Geological Museum 7.2 km / 4.5 mi
Royal Perak Golf Club 7.6 km / 4.7 mi
Sultan Abdul Aziz Recreation Park 8 km / 4.9 mi
Perak Stadium 8.2 km / 5.1 mi
Angsana 8.6 km / 5.4 mi
Dataran Ipoh 9.1 km / 5.7 mi
Ipoh Parade 9.4 km / 5.9 mi
Hospital Raja Permaisuri Bainun 9.5 km / 5.9 mi
Memory Lane Market 10.2 km / 6.3 mi
Khizanat 10.6 km / 6.6 mi
Yasmin At Kong Heng Museum 10.7 km / 6.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2009
  • Total number of rooms: 44
  • Number of floors (main building)
  • Number of floors (annexe)
  • Single rooms
  • Double rooms
  • Junior suites
  • Suites
  • Apartments
  • Studios
  • Bungalows
  • Villas: 25
Show 60 more facilities & services
  • Accessible rooms
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Golf course
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Medical service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Private pool
  • Library
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack bar
  • Conference room
  • Meeting room
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • SaunaExtra charge
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Spa centre
  • Breakfast
  • À la carte lunch
  • À la carte dinner
  • Only Adults
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • VILLA STANDARDVILLA • STANDARDVIL.ST-1

    Photos are not available for this room type.

    The Banjaran Hotsprings Retreat

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO BEDSVILLA • TWO BEDSVIL.2B

    Photos are not available for this room type.

    The Banjaran Hotsprings Retreat

    VILLA TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA THREE BEDSVILLA • THREE BEDSVIL.3B

    Photos are not available for this room type.

    The Banjaran Hotsprings Retreat

    VILLA THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARDVIL.ST-2

    Photos are not available for this room type.

    The Banjaran Hotsprings Retreat

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA WITH DOUBLE BEDVILLA • WITH DOUBLE BEDVIL.DB

    Photos are not available for this room type.

    The Banjaran Hotsprings Retreat

    VILLA WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA GARDEN VIEWVILLA • GARDEN VIEWVIL.GV-2

    Photos are not available for this room type.

    The Banjaran Hotsprings Retreat

    VILLA GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.GV-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARD • 1 Bedroom • 155 m²VIL.ST
    VILLA STANDARDPhoto unavailable8 photos

    The Banjaran Hotsprings Retreat

    VILLA STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    155 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA CLASSIC TWO BEDROOMSVILLA • CLASSIC TWO BEDROOMS • 2 Bedrooms • 355 m²VIL.AS-B2
    VILLA CLASSIC TWO BEDROOMSPhoto unavailable7 photos

    The Banjaran Hotsprings Retreat

    VILLA CLASSIC TWO BEDROOMS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    355 m²
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    VILLA
    View / characteristic
    CLASSIC TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.AS-B2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA LAKE VIEWVILLA • LAKE VIEW • 1 Bedroom • 61 m²VIL.LK
    VILLA LAKE VIEWPhoto unavailable5 photos

    The Banjaran Hotsprings Retreat

    VILLA LAKE VIEW

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    61 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    VILLA
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.LK

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO KING BEDSVILLA • TWO KING BEDSVIL.2K

    Photos are not available for this room type.

    The Banjaran Hotsprings Retreat

    VILLA TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA KING SIZE BEDVILLA • KING SIZE BEDVIL.KG

    Photos are not available for this room type.

    The Banjaran Hotsprings Retreat

    VILLA KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA GRANDVILLA • GRAND • 1 Bedroom • 260 m²VIL.GD
    VILLA GRANDPhoto unavailable7 photos

    The Banjaran Hotsprings Retreat

    VILLA GRAND

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    260 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    VILLA
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.GD

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA GARDEN VIEWVILLA • GARDEN VIEW • 1 Bedroom • 260 m²VIL.GV-1
    VILLA GARDEN VIEWPhoto unavailable5 photos

    The Banjaran Hotsprings Retreat

    VILLA GARDEN VIEW

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    260 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    VILLA
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.GV-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    The Banjaran Hotsprings Retreat

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO BEDROOMSVILLA • TWO BEDROOMSVIL.B2

    Photos are not available for this room type.

    The Banjaran Hotsprings Retreat

    VILLA TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA LAKE VIEWVILLA • LAKE VIEWVIL.LK-1

    Photos are not available for this room type.

    The Banjaran Hotsprings Retreat

    VILLA LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.LK-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA GRANDVILLA • GRANDVIL.GD-1

    Photos are not available for this room type.

    The Banjaran Hotsprings Retreat

    VILLA GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.GD-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Banjaran Hotsprings Retreat

9.6
Excellent
425 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.4 /10
Location
8.4 /10
Neighborhood
8.8 /10
Value
8.0 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
14 Jul 2026
Melisa
Absolutely gorgeous location with plenty to explore and comfortable villas.
Partner
10/10
Exceptional
08 Feb 2026
Ichika
Everything is great especially the hospitality of the hotel’s staff is excellent.
Friends_and_family Family
10/10
Exceptional
03 Feb 2026
Nicholas
Spotless, staff amazing...
Leisure Partner
10/10
Exceptional
31 Jan 2026
Norman
Amenities, facilities. The welcome pomelo. Staff are really lovely. Having your own pool and spa is fabulous

My wife borrowed a bike to go for a ride with the family. The bikes are a bit old but fine but she took a tumble. They were great to help her out in terms of antiseptic etc.
Leisure Family
10/10
Exceptional
25 Dec 2025
Roger
All done excellently
10/10
Exceptional
09 Dec 2025
Dr. Stephen-Claude
This is my third visit to this beautiful oasis, and I am never disappointed. If you are a nature lover, this resort is for you. Beautiful natural setting, delicious food, well-trained and wonderful staff, with a geothermal hotspring jacuzzi and cool dipping pool in each villa. It is worth every cent you pay.

I must mention some of the wonderful staff here - Ali, Ram, Chetan, Kin, Simon, Apple, Siva, Rubini and Livesh, who all make this place special. Kin was a class above the others as he took the time to explain each dish, and was always open to feedback. Ram and Chetan were just wondeful conversationalists and so very pleasant. The entire staff including reception, housekeeping, maintenance and grounds are just so friendly. Thank you guys from both of us.
Partner
10/10
Exceptional
04 Dec 2025
Phung Genie
Beautiful villa, great staff, unique dining experience and great amenities
Leisure Partner
10/10
Exceptional
12 May 2025
Meriam
amazing hotel!
Leisure Partner
10/10
Exceptional
04 Apr 2025
Wee Chieh
Super relax with the hot spring and room super nice. However the gym equipment abit old , need maintenance
Leisure Partner
10/10
Exceptional
27 Oct 2024
Susannah
From the moment you arrive at The Banjaran you know that there is something special on offer. The photos do not prepare you for the beauty of the site, the mountain backdrop and lush jungle with gently weaving paths promising so much and tempting you to explore. The caves and hot springs, picture perfect pool and all day dining. The villas are perfectly presented and provide so much more than a standard room, spacious living space and private pools, balcony over the water or furnished terrace and well stocked mini bar. The vibe at Banjaran is laid back and low pressure. Long lazy delicious breakfasts and options to relax and decompress around the site, spa, sauna, pools and places to just site and watch the world go by. At the core of the Banjaran experience are the staff who are friendly, quietly efficient and always purposeful.



Leisure Partner
10/10
Exceptional
07 Oct 2024
Elizabeth
The Banjaran Hotsprings Retreat was truly a dream. The facility is stunning, the staff polite and attentive and food/drinks/service were all impeccable. Will definitely be back and highly recommend to any fellow travelers.
Leisure Friends
10/10
Exceptional
02 Oct 2024
Belle
Excellent place for a retreat! Property was beautiful, room was comfortable and relaxing, staff were friendly and helpful, Jeff's Cellar was a wonderful special dining experience. Highly recommend!
Leisure Partner
10/10
Exceptional
17 Sep 2024
YuenYuen Debbie Chiu
Very nice resort. A place for total relaxing. One night is not enough.
10/10
Exceptional
13 Aug 2024
Frances
Customer service was excellent. Food delicious. Options for puck up, drop off and for site seeing
Leisure Partner
8/10
Excellent
11 Aug 2024
Mohamad Rafiei Bin
The hot spring within the unit is awesome.
Leisure Partner
10/10
Exceptional
07 Aug 2024
Verified traveler

Amazing place

Love Banjaran and it has 1 of the coolest restaurants in the world, Jeff's Cellar
Partner
10/10
Exceptional
20 Jul 2024
wai kuen
Staff friend, relax and very privacy resort feel. nice breakfast so much choice.
Partner
10/10
Exceptional
27 Jun 2024
Joseph
The staff were very sweet and friendly & they left little treats in our room. I am also pregnant and they made my room very comfy with extra pillows and a pregnancy pillow
Leisure Partner
10/10
Exceptional
11 Jun 2024
weng kee
Will come back even though it is pricey.
Leisure
10/10
Exceptional
06 Jun 2024
David
Rarely you experience hospitality in a place where everything about the guest experience has been so well thought out that it truly approaches perfection. Stunning beautiful surroundings and grounds, landscaping, and architecture including interior decorating. And the staff go the extra mile in so many ways to make the guests’ experience not only restful but even beautiful.
Leisure Family
10/10
Exceptional
17 Mar 2024
Sue-Anne

Lovely getaway

We’ve had a wonderful time celebrating our 10th year anniversary in this retreat. Staff is amazingly friendly and helpful. The resort amidst the lime caves is magnificent! The only pet peeve I had was the construction noise coming from the upcoming hospital next to the resort.
Partner
10/10
Exceptional
06 Mar 2024
Pai Ling
Overall, our stay at the Luxury Hot Spring Retreat exceeded all expectations. From the moment we arrived until the moment we departed, every aspect of our experience was flawlessly executed. The combination of luxurious amenities, impeccable service, and culinary delights left an indelible mark, promising a return visit in the near future. Without a doubt, this resort has secured its place as our go-to destination for indulgence and relaxation.
Leisure Partner
10/10
Exceptional
03 Mar 2024
Punita

Relaxing and amazing resort

Excellent hot springs and meditation resort. We added this hotel on our itinerary at the last minute and so glad we did! Not to be missed! They have a forest trail and great birding on the grounds
Partner
10/10
Exceptional
06 Dec 2023
Samir
What a relaxing and beautiful place. I highly recommend the cave for dinner one night. It’s fine dining. The cave is so beautiful. It’s 250 million years old. Very romantic!
Leisure Family
10/10
Exceptional
28 Nov 2023
Andrej
This is the most beautiful place we've stayed so far. Absolutely stunning, gives you an 'awe' effect. One of a kind experience. Amazing staff, service, facilities, location, surroundings and design. Not to mention Jeff's Cellar restaurant, a unique food journey. Oh yes, and fantastic breakfast...

Leisure Partner
10/10
Exceptional
24 Nov 2023
kanayasamy
The TV/Living room could use more LED directed lighting.
There should at be at least one complimentary alcoholic drink.
10/10
Exceptional
16 Nov 2023
Lauren
Stayed two nights for our honeymoon and it was worth every penny.
We were given swan towels and rose petals on the bed and a congratulatory little cake.
The private hot springs and plunge pool in our villa were excellent and nice to lounge in the outside/inside living area during thunderstorm. The staff were lovely, welcoming, attentive and friendly. We will definitely be coming back to Ipoh just for this beautiful gem.
Leisure Partner
10/10
Exceptional
15 Oct 2023
DAMIEN
Amazing experience for our wedding anniversary. The location is stunning, property and facilities are top notch and the service was incredible; each staff member was super friendly and went above and beyond to make our stay unforgettable. The food and incredible cave at Jeff’s cellar was definitely the highlight of our stay! Thanks a ton!
Leisure Partner
10/10
Exceptional
04 Sep 2023
Verified traveler

Paradise

We booked the Banjaran for the middle weekend of a two week second honeymoon. It was meant to be the highlight, and filled that role perfectly. From the moment we arrived we felt like we were being pampered in a very special place.

Our water villa was absolutely lovely, and it was tempting to stay there, relax, and enjoy the tubs etc. But it was also worth venturing out to enjoy the various pools and caves.

Jeff's Cellar provided an amazing dinner on our arrival night, and we chose the 'In Private' BBQ to be served in our room for the second night, which was amazing (but way too much food for us to finish).

A few reviews mention problems with bugs and monkeys. I managed to pick up a few bug bites on the golf cart ride to the villa, and after that the supplied repellent mostly kept them away. But it's probably a good idea to apply repellent before arrival. The resort isn't particularly bad though - I got a similar batch of bites on an evening walk through Singapore. We were treated to the spectacle of the monkeys sat on our villa roof tearing apart a packaged loofah they'd pinched from a service cart, but that was more amusing than problematic.

A two night stay felt about right. We could have maybe kept ourselves occupied for another day, but there's only so much hot tub one can take.
Partner
10/10
Exceptional
02 Sep 2023
Ali
A very unique, relaxing and peaceful hotspring resort unlike any place we have been to. The resort really makes you feel special and welcome with all the extras and convinces provided.

The resort and its surrounding feels like a small piece of rainforest heaven with its hot spring dipping ponds, villas with your own hotspring Jacuzzis and pools, free evening yoga and meditation classes, 2 meditation caves, ome natural hot spring heated sauna cave, a mitchelen star worthy restaurant set in a natural cave (jeffs cellar), and a bar on a mountain side overlooking the forest and natural geothermal pool.

Jeffs cellar served the most amazing 9 course meal we've had and thier staff were all knowledgeable and welcoming.

This resort is beyond words, and well worth the price.
Leisure Partner
10/10
Exceptional
04 Aug 2023
Saidah
Beautiful serene paradise in Ipoh.. cozy with excellent room service, friendly staf & great food... strongly recommended for unforgettable experience...
10/10
Exceptional
20 Jul 2023
MOHD SALAHUDDIN
Good
Family
10/10
Exceptional
02 Jul 2023
Tasneem Zohura
This is the best hotel we’ve ever stayed at. The best staff and best amenities!
Leisure Partner
8/10
Excellent
01 May 2023
Sze Hwee
The villa we booked was nice, however it needs more maintenance given that it’s only 13-14 years old. Apart from this, the hotspring pools were awesome , villa jacuzzi too.
Partner
6/10
Pleasant
29 Jan 2023
Hsi

Caution on the traffic issue

Fantastic evironment and villa
Taxi and bus are very difficlut to get, we took more than 1 hour in front of Ipoh Railway Station for grabcar. Hotel could not help at all.
Check-on took very lone time about 45 minuntes, only one front desk staff.
Interrupted shower hot water supply, only little drops.
Partner
10/10
Exceptional
25 Dec 2022
Sue Phay
Fantastic resort to relax and chill. The whole place is just so serene and felt amazing. Breakfast was wonderful. Staffs were all very courteous. Service was tip-top.
Leisure Family
10/10
Exceptional
19 Dec 2022
Alyssa
Really a place for you to relax and enjoy. But when there's event happening it might be noisy especially if your villa is near to the event place. Other than overall is perfect!
Leisure Partner
4/10
Poor
30 Oct 2022
CheauJen
Nice environment, exclusive.
Leisure Friends
10/10
Exceptional
13 Sep 2022
Tania
This place is amazing.. we loved the relaxing atmosphere. If you want a quiet get away then you can’t go past this place. Loved the whole experience.
Leisure Partner
10/10
Exceptional
01 Sep 2022
CHEE WAI
We had a great stay here. A fantastic place for relaxation and we enjoyed our dinner at JC. The staffs were awesome! Thank you for making our stay a memorable one.
Leisure Partner
10/10
Exceptional
04 Aug 2022
Rechdy
Peaceful. You feel isolated from outer world. Staff is so welcoming and friendly.
Leisure Partner
10/10
Exceptional
31 Jul 2022
Avis Laura
This place looks fantastic in the photos and even better in real life. Caves, hot springs, good food, fabulous staff, tranquillity, stunning villas. Worth every cent. Do go.
Leisure Family
8/10
Excellent
22 Jul 2022
Sook Nee
Great experience & friendly staff. Spacious room & peaceful surrounding. One thing to highlight is the hot dipping pool full with green mold. Very slippery.
Leisure Partner
10/10
Exceptional
19 Jun 2022
Verified traveler

Highly recommended

Comfortable and relax stay. Wish to stay longer. Great for staycation and away from city life to recharge. Staff are friendly and helpful from reception to restaurants. Dinner was great at Jeff’s cellar. Will come back again.
Partner
10/10
Exceptional
01 Jan 2022
Stephen-Claude

Amazing Getaway

It was an amazing experience. I coupd not ask for more. We were nestled in nature, the villa was private, and it was great having our own hotspring jacuzzi.

The staff was amazingly wonderful and made you feel at home always. The food was also great with a good selection. We will be doing again and again.
Partner
10/10
Exceptional
26 Dec 2021
Chee
Services provided were top-notch! Everyone is friendly and welcoming. I had a great stay here celebrating my anniversary. The Garden Villa was beautiful and comfy, loved the upgrade, amenities and complimentary gifts. The dining experience at Jeff's Cellar was memorable. All the facilities are open except for Skybar.
Leisure Partner
10/10
Exceptional
22 Nov 2021
Sharmeel Kaur
Excellent for relaxing, unwinding & rejuvenating. The hotsprings was phenomenal, excellent & friendly staff
Leisure Partner
10/10
Exceptional
07 Nov 2021
Wei Lun
Super friendly staff and best services
Partner
10/10
Exceptional
25 Oct 2020
Verified traveler
It’s a very nice and quiet place away from all the busy cities
Leisure Friends
10/10
Exceptional
20 Oct 2020
Verified traveler
Amazing get away place within Malaysia. The rooms are huge and comfortable. There is a in the room jacuzzi and swimming pool and the hot springs and the facilities in the area not just insta-worthy. The staffs are really friendly and helpful too
Leisure Partner
10/10
Exceptional
10 Oct 2020
Greg

Unique experience

Exceptional stay. The location within a geothermal hot springs makes for a truly unique experience. Couldn’t fault our stay, although it is slightly pricing and the service doesn’t quite justify the premium (compared to a cheaper stay at Danna Langkawi where the service was exceptional!).

Make sure to enjoy all of the resort, not just the comfortable villas!
Partner
10/10
Exceptional
09 Mar 2020
Chan
The environment is so beautiful and relaxing
Leisure Partner
8/10
Excellent
05 Feb 2020
Irene
Amazing scenery! The hotel sits quietly among the limestone hills providing a relaxing atmosphere.

The hotel has only two restaurants. One a la carte and one 8-course meal. They are both overly expensive and the quality of the food does not justify the price.

There is also no hotel-bus to the city, only taxi.
Leisure Partner
10/10
Exceptional
04 Feb 2020
Verified traveler
The place was serene and provided a very relaxing stay. I really enjoyed the concept and felt so good after the hot spring sessions. The villas were incredibly stunning and allowed me to meditate and find total peace of mind. Would highly recommend!
Leisure Family
8/10
Excellent
31 Jan 2020
Verified traveler
nice escape with natural environment, clean air with great hot spring.
Leisure Partner
8/10
Excellent
30 Dec 2019
Verified traveler

Excellent resort.

We thoroughly enjoyed it. The front desk staff was excellent; and really, so was everyone we came into contact with. A manager, Chinese guy, forgot his name, came and made pleasantries at breakfast. I needed some silverware, he went and informed someone. We waited for a while before requesting for it again. He honestly would have wowed us if he had gotten what we needed for us instead of instructing his staff. That hands on approach would have been impressive.
Friends_and_family Family
10/10
Exceptional
23 Dec 2019
pengwei
Fantastic resort room was very comfortable, bathroom very clean.
Friends_and_family Family
10/10
Exceptional
07 Dec 2019
Verified traveler
Amazing property! Spend as much time as possible inside the property and enjoy all the facilities! It’s truly a relaxation retreat from the hot springs bath and steam cave.
Leisure Partner
10/10
Exceptional
20 Oct 2019
Verified traveler
Check-in was a breeze. Had a minor issue after checking into our Water Villa, there was condensation up in the ceiling which made water drip onto the bed. The staff were helpful and moved us to a Garden Villa since there were no other Water Villas available (Essentially an upgrade). Staff also offered complimentary bottle of wine as an apology for our inconvenience, though we rejected it since we did not take alcohol, but thank you for the gesture. Everywhere you went, staff were all smiles and helpful.
Leisure Partner
10/10
Exceptional
17 Oct 2019
Yahya
Everything. Especially Staff service is excellence and efficient.
Leisure Partner
10/10
Exceptional
09 Sep 2019
Verified traveler
Serenity- quiet and peaceful ( lake villa or water villa will be the best choice)
Room with everything- it has everything, love the plunge pool
Fantastic service- staff from restaurants, counter are very polite and helpful
Leisure Self
10/10
Exceptional
08 Sep 2019
Verified traveler
Food is very delicious especially the cave dinning . Environment and amenities is nice, far from the city feel very relaxing when u stay in the villa . Must try !
Friends_and_family Partner
10/10
Exceptional
05 Sep 2019
Hoe Kuang

5 Stars hot spring resort

Very nice resort with well curated landscaping. Beautiful and cosy place for relaxing and couple bonding.
Partner
10/10
Exceptional
25 Aug 2019
Verified traveler
Hot springs in this premises are awesome and each vila’s condition are perfect.
Leisure Family
8/10
Excellent
19 Aug 2019
Verified traveler

Expensive

Nice. Good experience
Friends
10/10
Exceptional
14 Aug 2019
V.Chong
Very happy with the stay, had a very very relaxing short getaway. Jeff's Cellar fine dining experience was great too! Will definitely return again with longer stay.
Leisure Partner
10/10
Exceptional
05 Aug 2019
Jessica

Amazing place, totally worth the price!

This Hotel is absolutely amazing! We can't wait to come back! They really embrace the nature! We could totally relax and enjoy the Hotsprings!
Partner
8/10
Excellent
08 Jul 2019
Frances

Banjaran hotspring resort is a must go

Amazing n beautiful. Ipoh is beautiful itself with cleaner air, fresher air and authentic food street food helmed by owners / cook / Chef themselves. Pomelo n durian are in season. So we did enjoy. Crystal caves, steam cave, waterfall, meditation cave, vege farms, durians trees, tropical fruits n flowers, jungle trekking by guide, yoga, geothermal pools, hotspring pool ... so unique. Even the villa has a hot tub that is so therapeutic. We were given a tour of Jeff’s cellar where fine dining n the owner cellar of wine are in the basement of a cave.
Family
8/10
Excellent
06 Jul 2019
Anon
Beautiful but overpriced. Food very overpriced. Good staff.
Leisure
10/10
Exceptional
20 Jun 2019
Norma
Warm hospitality when u arrived at the reception. Fabulous hotel with excellent service, staff are helpful and friendly. It's my Bday getaway, they did birthday decor with a piece of cake to surprise you which make you felt memorable.
Its a peaceful location and great place to unwind and release stress. The only comment is the surrounding hv lots of mosquito, I know its unavoidable. I suggest besides provided the mosquito repellent, one thing to improve is the hotel should provide the guest the mosquito ointment. Besides that, everything about the place is perfect, the villa, dipping hot spring, the breakfast, the free buggy to the villas anytime and all the facilities. We truly miss the breakfast menu, lots of choices and delicious breakfast! Morning greeted by Mr Raymond (which is a very great & warmed surprise).
We have great romantic dinner at Jeff's cellar. The dining are outstanding and great services from the staff, thank you Ms Ho.
Highly recommended !!
Leisure Partner
10/10
Exceptional
11 Jun 2019
yee kiyas

Beautiful hotspring and villa

Great place to relax! Very scenic and beautiful!
Family
10/10
Exceptional
08 Jun 2019
Verified traveler
Very good and satisfy every thing.
Leisure Partner
10/10
Exceptional
22 May 2019
Seiichiro
We could relax in the retreat. Quit nice hotel.
Only thing we didn't like was deserts in Jeff's Cellar. That was too sweat for us.
We want to come back soon.
Family
10/10
Exceptional
06 May 2019
Verified traveler
The Banjaran Hotspring resort was like a tropical paradise. My partner and I went there to destress from a busy and stressful year and we were relaxed and pampered. The food was excellent, service impeccable and the resort took care of our every need. We will definitely be visiting again!
Leisure Partner
10/10
Exceptional
30 Apr 2019
Vijaya

What a haven!

What a serene & beautiful location for a Retreat! Our garden villa was so comfortable & beautifully furnished that we were loathe to leave it! We enjoyed having our own little pool & wonderful hotspring jacuzzi - sheer bliss!
This was my 2nd visit & was even better than the previous visit - Jeff’s Cellar is a must when at the Banjaran & Pomelo Restaurant has a mean nasi lemak, nasi goreng, pomelo salad with prawns, duck egg kway teow, crab bisque...
Loved the personal, friendly service & all the thoughtfulness touches. I can’t wait for my next visit. Am grateful to Raymond (who works tirelessly as operations manager & greets each guest personally), Chef Boon (Executive Chef), Grace, Apple, Burn & everyone else we encountered who made our weekend stay so very memorable, relaxing & enjoyable.
Family
10/10
Exceptional
25 Apr 2019
JJLim
Beautiful landscape all round, Vast biodiversity, very well kept compound and clean villa!! There is even a mini pool & a hot spring tub inside the unit!!
Very friendly staffs & good massage!!

Don't know why there is only one sliding door between the toilet & shower room.... It covers only either one at a time!! Haha!
Leisure Partner
10/10
Exceptional
22 Apr 2019
Jeanne E.

Beautiful Weekend Getaway!

My husband and I went for our anniversary and had a wonderful weekend! All the amenities and services were fantastic! Quiet and relaxing, amazing spa treatments!
Partner
8/10
Excellent
03 Mar 2019
Verified traveler
Tranquility. Nothing about dislikes. Really a Retreat vacation.
Leisure Partner
10/10
Exceptional
28 Feb 2019
Verified traveler
Beautiful place. I think everyone should go there if they are in the area. Management very good and smart . breakfast is ordered from menu and not buffet to eliminate waste, try the fresh water lily. Mmmmmm! :-)
10/10
Exceptional
19 Feb 2019
Verified traveler
Beyond the incredible caves, lush greenery, unique geothermal waters and impeccably designed villas, The Banjaran’s greatest asset is its soul.

The moment you first set foot on its grounds, you know that whoever built and runs this place truly cares. From the little touches to its incredibly well-maintained elements, it truly feels like a resort of love. Everything is built around its natural surroundings, and not atop it.

The service at Banjaran is something truly remarkable. For a resort of this Absolutely professional yet
10/10
Exceptional
06 Feb 2019
Verified traveler
Very well planned retreat with the nature and unique caves and buildings surrounding the place. It’s really very relaxing with the natural ambiance. Will return again
8/10
Excellent
02 Feb 2019
NASH
I like the quitness and the way of how they are dealing with the guest
Leisure Partner
8/10
Excellent
24 Jan 2019
Verified traveler
Very nice hotel, good environment and so much relax
10/10
Exceptional
21 Jan 2019
Verified traveler
Maybe the food menu can be changed periodically . My wife visited exactly a year ago and the menu was exactly the same
10/10
Exceptional
07 Jan 2019
Ai ling

Awesome banjaran stay

Amazing stay in Banjaran, didn’t expect there’s such a cosy n natural retreat in Ipoh! Had a wonderful time esp all thanks to Ass manager Miss Theng. She has made our stay a even more enjoyable one! Her hospitality was TOP-notched! Which is even better than those 6* hotel services we received from those sophisticated countries which we have always visited! Management should be aware do something more to retain such great staffs who is hard to come by! Overall will be back again with my parents & kids in 2 years time since my gal only 10 yr old! A bit disappointing for the no child policy though! My Husband loved the cave dinner , beautiful ambience & great quality of food n wine! 👍
Partner
10/10
Exceptional
29 Dec 2018
Sim
We stayed over Christmas 2018. Mr Alex Castaldi/GM and Raymond/Director of Operations, Chef Boon, Front Office/Ms Theng, Grace, Winnie and a long list of so many others... are so attentive and personal, talking and taking good care of us. We stayed in a Garden Villa and loved the private swimming pool and natural thermal heated hot tub, it was spacious and very luxurious, especially the Bose Bluetooth speaker. It is really a wonderful experience to stay at this resort, lots of greeneries and peaceful to unwind and relax, wonderful dinner at Jeff's cellar … a unique restaurant with good quality food and service and eye opener to see Tan Sri Jeffrey Cheah's collection of wine and liquor. Food at the Pomelo was great but it would have been nice to have a little different and special touch on Christmas Day. Will definitely recommend family and friends to visit !!
10/10
Exceptional
25 Dec 2018
Verified traveler
Loved it everything was great not over crowded staff so helpful it’s been great would recommend to everyone love to come again
10/10
Exceptional
22 Dec 2018
Wen li

.

.
Partner
10/10
Exceptional
15 Dec 2018
MOH KENG

Loving every bit at the Banjaran

It was an amazing experience! We have enjoyed every bit of their hospitality and were pampered over and over again during our 4 nights stay.
Family
10/10
Exceptional
09 Dec 2018
Verified traveler
Hotel staff were all very friendly and nice.... we enjoyed staying there.
8/10
Excellent
08 Dec 2018
Christabel

Nearly excellent but areas for improvement

Good for couples but actual resort area is pretty small. Staff leading jungle walk left without us despite is registering at reception and waiting there.
Partner
10/10
Exceptional
08 Dec 2018
Verified traveler
Everything they do is excellent. Have a very good tiger toy to chase the monkeys. Put all pictures in facebook to show to friends to stay and relax. My package for 3D/2N is worth.
10/10
Exceptional
01 Dec 2018
Verified traveler
Very relaxing, romantic and nice experience staying and dining there. The facilities there are super good!
10/10
Exceptional
29 Nov 2018
Verified traveler
good service and restrant.
10/10
Exceptional
24 Nov 2018
Shaun
Very nice resort for a short gateaway. Highly recommended. The dinner at Jeff's Cellar was fabulous and one of a kind experience.
10/10
Exceptional
24 Nov 2018
Verified traveler
Very nice and cool hotel in Ipoh
10/10
Exceptional
19 Nov 2018
Verified traveler
Fabulous place. Villa was great. Hot springs facilities were brilliant. Breakfast was good too. Loved jeff’s cellar too.
10/10
Exceptional
14 Nov 2018
Verified traveler
Perfect getaway
8/10
Excellent
13 Nov 2018
Mark

Nice but overpriced

Place was nice but overpriced for what you get; it's also looking a bit old & tired. Staff are very nice & friendly
Partner
10/10
Exceptional
11 Nov 2018
Devarajan

Great Hospitality and Amazing location

Amazing. Great Hospitality. Loved the hotsprings, the walk around the retreat, peace and serenity. Worth the money
Partner

Location & surroundings

The Banjaran Hotsprings Retreat
1, Persiaran Lagun Sunway 3, Ipoh, Perak, Malaysia

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The Banjaran Hotsprings Retreat

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