Oakwood Residence Shanghai

China , Shanghai
SHANGHAI, 103 Wu Ning Road, Pu Tuo District
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46 reviews shown

6/10

Pleasant

04 Dec 2025

Ek Seng

Room is too old need to renovate

Friends_and_family Family

10/10

Exceptional

30 Dec 2019

Henry

Okay and decent place in Shanghai

Ok units, a bit old, need to renovation to catch up with competitor and time

Friends_and_family Family

10/10

Exceptional

29 Dec 2019

Siew Leng

Superb place for stay in shanghai

The unit was huge and comfortable Conveniently connected to a mall. The GM was very efficient and the hospitality was great A must stay if ever in Shanghai

Friends_and_family Family

4/10

Poor

18 Jul 2019

Verified traveler

So So

Service was excellent but facilities a little run down and the mall was a local mall undergoing renovations so a little loud from our room

Family

2/10

Poor

16 Mar 2019

Athanasios

Need better service

Dissapointed that bedsheets were not changed during whole stay 5 night! Room was smelly and looked a bit run down. The aircon rather noisy and a nearby construction site noise was too much.

8/10

Excellent

14 Mar 2019

Michael

Grace was helpful in finding me a room that was clean and located not to the last room of the floor.

8/10

Excellent

01 Jun 2018

Catherine

Easy access to eateries

Cleanliness could be improved

10/10

Exceptional

09 Mar 2017

Verified traveler

Pleasant stay

Room was nice, mall next door was convenient. Don't eat at the hotel though.

8/10

Excellent

19 Oct 2016

Verified traveler

Okay hotel with bedroom

Overall okay experience with lots of space; however, the price and the service doesn't make it a excellent deal.

2/10

Poor

10 Jul 2016

Glenda

Very Rude Night Front Desk Staff

The reason I am rating this Oakwood a 1-star is because of the night front desk staff. She was extremely rude~I have never encountered a hotel staff this rude and I travel a lot for work and pleasure! For almost $250/night hotel, I wasn't expecting this terrible service. We got to the hotel late at night (almost midnight) to check in after a long flight. We're a family of 4 (2 kids of 11 and 16 years old). It is our first time in Shanghai so we had a few questions about the area but she said she doesn't speak English (and did not even try to help answer any of our concerns). We also had a flight to Beijing early morning, and we had to leave the hotel at 5 am. This same rude front desk staff was so upset because we had to wake her up to ask for help with a taxi to the airport. I will not stay here again~very disappointing for we stayed at other Oakwood in different Asian countries and the service was so much better than this one in Shanghai.

8/10

Excellent

23 Apr 2016

Verified traveler

Not bad, but a bit far (10-12 min walk) from MTR station

2/10

Poor

25 Dec 2015

Verified traveler

Not so great.

Room was ok sized. Hotel is in desperate need for an update (don't let the pictures fool you). The ventilation is very poor in the room. Hotel location is not convenient. Overall do not stay if you don't have to.

6/10

Pleasant

14 Nov 2015

Hon Mo

Good experience

It is worth for cost.

Family

8/10

Excellent

09 Nov 2015

Juay How

Was a very pleasant stay overall and will return.

8/10

Excellent

25 Oct 2015

Sushil

Business stay at Oakwood Shanghai

Stayed at Oakwoods' 3 bedroom apartment. The apartment looked nothing like the photos on the website so that was very disappointing. But were still very nice. The description says 3 king size beds but realistically the apartment had one master bedroom with a king size bed and the other rooms were very small with much smaller double beds, which would not be very comfortable for two.

Staff and service was very good, with really helpful and polite people.

The Hotel is conveniently located and you could go anywhere in almost 20 mins.

6/10

Pleasant

14 Aug 2015

Verified traveler

Hotel good but far from centre

Good hotel but far away from centre and hard to get taxi

10/10

Exceptional

22 Oct 2014

MarSur

Good value for service apartment.

I like the service apartment. Utensils were clean, bathroom good condition. Washing machine/dryer was very good condition. However when I checked out, the service was very fair. The front desk staff looked sloppy. One of the staff ( a young man) was disheveled looking, had his coat draped on the chair and looked as if he just woke up. The other staff (lady) was working at slow rate. The front desks allow other checking out clients (local clients, not foreign) to cut queue while I queued for a good 10 mins. When it comes to my turn, I was asked to hand in the key card & leave and they will do the check out (cancellation of deposit) later -( like what they would do to the cut-queue clients,) in my absence! What an unsatisfying and disappointing way to conclude an excellent stay! Your staff looks demotivated and unhappy at front desk. I had better check out experience in 2-3 star hotels in China. I hope you will improve your service, after all you are a 5-star internationally branded hotel.

6/10

Pleasant

29 Jun 2014

jay

nice place to stay

conveniently located, close to pudong and shops. free breakfast and wifi were nice even though the menu could be improved. kind hotel staff but spoke very little English.

4/10

Poor

28 Jun 2014

Jason Li

Comfy beds, good location

it is a good budget choice.

10/10

Exceptional

17 Feb 2026

jungsu

친절한 응대

Friends_and_family Family

10/10

Exceptional

10 Nov 2019

Verified traveler

隣にデパートがあり、食事、スーパー、映画館もあり、かなり便利です。

Business Partner

8/10

Excellent

29 Dec 2018

Verified traveler

공사중임
환장할만한 리셉션
좋게 말하면 고풍스러운
나쁘게 말하면 낡은 고급호텔
위치가 애매함

Family

10/10

Exceptional

01 Dec 2018

FUJINO

良かった

好評

4/10

Poor

16 Oct 2018

Verified traveler

내가 알던 오크우드가 아님

오크우드라길래 기대하고 갔는데 정말 별로였어요
방은 넓고 큰데 주방이나 테이블 등등 먼지에 위생상태가 별로였고 특히 욕실은 벽도 지저분하고 물때가 껴있어서 샤워하기 꺼려질 정도였습니다
수건도 바꿔줬는데 자국있는 지저분한 수건이 오기도 했구요
지역자체가 레지던스 지역이라 외국인 투숙객 거의 없고 중국분들이 장기투숙하는 레지던스, 아파트 느낌이었습니다. 조식도 그럭저럭이었는데 거의가 중국인 노인부부들이더라구요 ㅡㅡ
근처에 있는 지하철 11호선은 지옥철입니다 출퇴근시 이용시 넘 사람이 많고 혼잡한 노선이었어요

8/10

Excellent

16 Apr 2018

Large room and convenient

Laxuary facilitates, the room is large and nice view. Receptionists are polite and good service.

However the hotel location on the map of Expedia is totally different place.Hope to revise it.

10/10

Exceptional

05 Feb 2018

Verified traveler

中心地からは少し離れているが、快適なホテル。
レジデンスなので、調理器具なども充実している。調理に必要な油も貸してくれて、無理なリクエストにも快く応じてくださった。

10/10

Exceptional

21 Nov 2016

KAORI

広くてゆったり。安心できるホテル

観光中心エリアではないけれど、静安寺などへバスで1本で行けるしタクシーもすぐつかまるエリアなのでちょっと静かにステイしたい人にはおススメです。60平米超とお部屋も広くキッチン、洗濯機もついていて自分の部屋のように使えます。ベランダに椅子もあり夜帰ってきてゆっくりできるので定宿にしています。
隣のモールには地下にスーパー、パン屋さんもあり、上にはカジュアルなレストランにカフェもあるので、
ご飯にもお茶にも困りません。一人でも入れるので、ビジネスで行く人に向いているかもしれません。
中国ではシーツやタオルがよくよく見ると汚れてる等、結構ありますが、ここでは一度もなく、安心できるホテルです。

8/10

Excellent

24 Oct 2016

Verified traveler

Appartamento bello e grande, ma un po' vecchio

Appartamento bello e grande, ma un po' vecchio: un po' di odore di chiuso e qualche piccolo insetto (forse tarme). Il lavandino aveva lo scolo molto lento. Trovato anche qualche capello di donna in bagno. q
Quindi la manutenzione e le pulizie potrebbero essere migliorate. Nel complesso non male.

8/10

Excellent

24 Oct 2016

NORISHIGE

案外便利なホテルです

キッチン、洗濯機、大きな冷蔵庫が常備されておりますので3日以上の滞在に便利です。隣接するビルの地下に食品スーパーがありますので、食材、飲料水、お酒の確保に苦労しません。日本語対応はありません。
フロントは1Ｆエントランスではなく5Ｆにあります。

Family

4/10

Poor

24 May 2016

VIVI

很臭

房內空調與環境很臭,開窗也無用,房費也不便宜,住飯店本該是舒服開心的事,但這間住來超級痛苦,整個很不舒服,好像去受罪的

10/10

Exceptional

06 May 2016

Verified traveler

快適なホテル

ショッピングモール、駅ともに近く、快適に過ごせる。また、ダウンタウンにもアクセスが容易。
また上海に来た際は利用したいホテル。

10/10

Exceptional

23 Mar 2016

taekeun

Biz trip to SHO

상하이 전시회 참가로 출장.
전철이 주변에있어 전시회장까지 이동이 편리하고 좋았고, 주변에 난징루 쇼핑센터와 중산 공원이있어 좋았음.
객실이 청결하고 넓어서 좋음.

8/10

Excellent

16 Mar 2016

Yen ling

令人愉快的住宿經驗

飯店人員服務待度良好,有耐心接受詢問,但一樓服務人員經常不在,有事時還是要回五樓大廳請服務人員協助,一房三室非常適合好友同遊,有共同空間也可以有私人休息的臥房,酒店旁有我格廣場想購買食物或東西也很方便,房內的整潔有些沒有做好,備品置放的地方有灰層,客廳地上有一點點前房客的食物屑殘留,但整體是令人愉快的住宿經驗

Family

8/10

Excellent

16 Nov 2015

Verified traveler

acoustic insulation is not good enough between bedrooms

Family

10/10

Exceptional

29 Aug 2015

Verified traveler

ダウンタウンにもアクセス容易な好立地

ダウンタウンから少し外れますが、タクシー利用で容易にダウンタウンに行くことができ、その立地から設備等に照らして比較的安く泊まることができる、良いホテルです。

4/10

Poor

09 Aug 2015

Verified traveler

不太满意

入住是一厅三房，硬件配置还不错，就是卫生条件较差，卫生间的味道很臭。另外，前台服务态度敷衍。

Family

8/10

Excellent

05 Jul 2015

市中心部にあり、動きやすい立地。
隣の劇場で上演している雑技団も非常によかった。
リビングルームが広々していてリラックスできる。

8/10

Excellent

04 Jul 2015

Verified traveler

唯一不足就是距離地鐵很遠。

唯一不足就是距離地鐵很遠。

Family

10/10

Exceptional

29 Jun 2015

YING JAN

房間很大底下有商場

整體感覺還不錯

10/10

Exceptional

28 Jan 2015

chung yan

家的感覺

出差首選

6/10

Pleasant

28 Dec 2014

DAESIK

권하고 싶지 않음

3개월 정도 있었습니다. 신천지와 인민광자 근처이라는 점, 객실이 다소 넓다는 것 말고는
별로입니다. 근처 클럽이 많아 시끄럽습니다. 리뉴얼했다고 하나, 히터를 틀면 머리가
아픕니다. 가격을 고려해 볼 때, 별로 권하고 싶지 않습니다.

조식은 메뉴가 아주 단초롭습니다. 5~6가지 매뉴 중 하나를 선택해서 매일 먹어야 합니다.
다이어트를 원하시거나, 건강식을 원하는 분은 좋겠네요. 보증금 취소와 리펀드가 제때에
처리되지 않아 애를 많이 먹습니다.
11월초에 퇴실했는데, 12월말 현재 아직도 처리되고 있지 않습니다.

안내데스크의 관리자들이 고객을 대하는게 엉망임. 고객에게 오직 보증금, 선불 납부만
원하지 고객서비스에 대한 다른 일체의 관심이 없음

8/10

Excellent

20 Oct 2014

Verified traveler

房间够大阳台也大

总体来说还是不错的，性价比比较高，酒店需要更多推广。司机基本都不知道的。

10/10

Exceptional

31 Mar 2014

ren

很好

非常不错的一次体验

8/10

Excellent

11 Nov 2013

价格偏贵，设施一般，服务较差，不推荐！

因为家装修小调整一下需要一个家离家近的酒店，所以选择了这家。硬件和早餐只能用\"还行\"来形容。如果不是地理距离的优势同样的价位我应该不会选择这里。房间的面积很大，但是格局很一般电视机也十分的小估计只有32“ 床垫倒是还行。这边必须一提的就是前台的工作人员实在太差劲了！两个男生一个只顾自己电脑上网查询自己私人的东西。另一个负责登记，关于酒店的任何事情一点都没有做相应的介绍例如早餐在哪里这边是几点退房酒店的设施在哪里等等。如果不是我主动询问估计连房间的WIFI密码都不知道。都需要你自己主动询问。总之如果你是需要住宿那我不推荐这里！

Family

8/10

Excellent

16 Sep 2013

台北台灣

各方面都非常滿意，唯一就是員工訓練要更加強，才能跟得上世界腳步！

8/10

Excellent

01 Dec 2012

ホテル全体としては良いが朝飯がイマイチ

少し中心部から外れ、移動時に少し時間がかかるが、隣に新しいショッピングセンターモールもあり、サービスアパートメントとしては申し分ない。ただ、付属のレストランが美味しくなく、朝飯もちょっと厳しい。昼夜やっているが殆ど客が入っていない。
部屋は清潔感あり、調度も揃っていて使いやすい。