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Kingtown Plaza Hotel Shanghai

Shanghai · China

126 Xinzha Road, Shanghai, 126View location

7.0/10Very good153 Reviews
Cleanliness7.0/107.0
Service7.0/107.0
Comfort7.2/107.2
Condition6.8/106.8
Location7.6/107.6
Neighborhood6.8/106.8
Quality8.0/108.0
Value10.0/1010.0
Amenities6.0/106.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Kingtown Plaza Hotel Shanghai

Located in People Square and South Bund Huangpu, Kingtown Riverside Hotel Plaza Shanghai is a perfect starting point from which to explore Shanghai. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers.

24-hour room service, free Wi-Fi in all rooms, daily housekeeping, grocery deliveries, 24-hour front desk are just some of the facilities on offer. Separate living room, television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms can be found in selected guestrooms.

The hotel offers various recreational opportunities. For reliable service and professional staff, Kingtown Riverside Hotel Plaza Shanghai caters to your needs.

Read more about this hotelShow less

With a stay at Kingtown Riverside Hotel Plaza Shanghai, you'll be centrally located in Shanghai, within a 5-minute drive of Nanjing Road Shopping District and People's Square. This hotel is 5.2 mi (8.4 km) from The Bund and 2.2 mi (3.5 km) from Jing'an Temple.

Make yourself at home in one of the 163 air-conditioned rooms featuring LCD televisions. Your memory foam bed comes with down comforters. Rooms have private furnished balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment.

Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and a meeting room.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 1:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed

Important information

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Fee for buffet breakfast: approximately CNY 50 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Huanghe Road 0.4 km / 0.2 mi
West Nanjing Road 0.8 km / 0.5 mi
Shanghai Changzheng Hospital 1 km / 0.6 mi
MOCA Shanghai 1 km / 0.6 mi
Raffles City 1 km / 0.6 mi
Shanghai Natural History Museum 1.1 km / 0.7 mi
People’s Park 1.2 km / 0.7 mi
Nanjing Road Shopping District 1.3 km / 0.8 mi
Shanghai City Hall 1.4 km / 0.9 mi
Wujiang Road Food Street 1.7 km / 1.1 mi
Shanghai Grand Theatre 1.8 km / 1.1 mi
People's Square 1.8 km / 1.1 mi
Shanghai Museum 1.8 km / 1.1 mi
Qipu Lu Clothing Market 1.9 km / 1.2 mi
Shanghai Times Square 2.1 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2011
  • Year of most recent renovation: 2019
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • Bus/Train station
  • Nearest Bus / Metro Stop
Show 37 more facilities & services
  • Airport
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • ShopExtra charge
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Breakfast buffet
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Non-smoking establishment
  • FitnessExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Kingtown Plaza Hotel Shanghai

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Kingtown Plaza Hotel Shanghai

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Kingtown Plaza Hotel Shanghai

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Kingtown Plaza Hotel Shanghai

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Kingtown Plaza Hotel Shanghai

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Kingtown Plaza Hotel Shanghai

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Kingtown Plaza Hotel Shanghai

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Kingtown Plaza Hotel Shanghai

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Kingtown Plaza Hotel Shanghai

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Kingtown Plaza Hotel Shanghai

7.0
Very good
153 Reviews
Cleanliness
7.0 /10
Service
7.0 /10
Comfort
7.2 /10
Condition
6.8 /10
Location
7.6 /10
Neighborhood
6.8 /10
Quality
8.0 /10
Value
10.0 /10
Amenities
6.0 /10
75 reviews shown
6/10
Pleasant
29 Oct 2019
Verified traveler
I like the location
Leisure Partner
2/10
Poor
28 Oct 2017
R

Vacuum hose used to connect sink to sewage pipe

The title says it all. Front desk staff can’t speak English. I don’t mind that. However, their attitude is I don’t give a f*#k approach. Cleaning staff is also bad. Forget to leave toilet paper and tea bags. Location is ok, but it’s in an alleyway which gets really dark at night. So women beware. First and last time for me staying in the lipstick on a pig junk hotel
10/10
Exceptional
18 Oct 2017
suet yee

Nice location, room clean & comfort

Nearby metro station- xinzha station(line 1-exit 6), just 200m from hotel. A lot of restaurants at exit 1. Hotel easy to find, staff friendly, room clean & comfort, I’ll give another stay if I back to shanghai again.
Family
2/10
Poor
18 Apr 2017
Verified traveler

Never Again

1. Room stank of cigarettes
2. Hole in my curtain
3. Broken window
4. Backed up sink
5. Charged extra because I made my towels \"too dirty\" - their words
6. Smelly hallway
7. No one spoke basic English
8. Half roll of toilet paper replaced with another half roll of toilet paper daily.
8/10
Excellent
08 Dec 2016
Arthur

Nice location near subway

Nice location near Nice location near subway and shopping areasubway and shopping areaNice location near subway and shopping areaNice location near subway and shopping areaNice location near subway and shopping area
8/10
Excellent
16 Oct 2016
Tony

Convenience location, walkable distance city cente

Great location while a bit hard to find the entrance of the hotel. The building looks old while it is good condition inside. Walkable distance to city center, you could rent a mobike (bike) to travel around.
8/10
Excellent
10 Oct 2016
Peter
It was a good hotel, but there was not much in the area
Partner
6/10
Pleasant
14 Sep 2016
NEIL

Maintenance required

Tried to get the dripping aircon fixed. No one arrived to do it. Tried to get the non-working fridge fixed. No one arrived to do it.
6/10
Pleasant
08 Sep 2016
Verified traveler

Good hotel walkable to Nanjing Road

Hotel was good, bathroom was relatively clean. However, rooms need to be maintained better as we saw some mould building on the ceiling from airconditioner and we had issues with the toilet not flushing at times.

Overall, probably the cleaner one out of most average priced hotels.
8/10
Excellent
24 Apr 2016
E

Good location, clean safe and very comfortable.

Some staff could be friendlier but they all get the job done and some of them are lovely. The rooms are nicely decorated and very comfortable. Mostly clean, nothing to worry about just the odd small thing, but that might be to do with standards in China. Perfectly acceptable though. Bathroom very nice including shower and free mineral water every day. Bed on the hard side. Great location, 10 minutes walk from peoples square and 2 mins from nearest tube station. Room key worked fine, so did TV and aircon. Would recommend. Good option in shanghai. Around 50 mins from Pudong airport by taxi, approx. 160 Yuan. They want 400 Yuan deposit on arrival. Breakfast is 50 Yuan per day, did not go though.
8/10
Excellent
18 Apr 2016
Verified traveler
酒店前台的刘小姐非常nice,我们下午2点半到达酒店,只有一间客房打扫好让我们入住,因为房间窗户正对屋顶非常脏,后来刘小姐给我们免费升级到高级大床房,king size的床非常舒服,淋浴也非常舒服。酒店步行到人民广场或大悦城都只需10分钟,离地铁站也很近,交通非常方便。
6/10
Pleasant
02 Apr 2016
Jiovani

Eh...

My arrival took almost 45 minutes to check in as there was only one person working the front desk and the person running the front desk must have been the slowest typer in the world. I don't mean this in a rude way, but if people are walking in and there are more people there to assist for check in, that might be useful.
The room itself was okay. VERY open. A bathtub with no shades, same with the shower. The bed was comfortable, but the linens were torn. Also the ceiling in the hallway was peeling down, and there was decision to fix it at 6 in the morning with intense power tools. Like...why?
The location is very near a the Xinzha train station, which is super helpful and easy to get around. So a decent location if you care to get out and party.
Family
8/10
Excellent
23 Feb 2015
Verified traveler

Perfect location average hotel

Everything was fine except for the cleanliness, our bed sheets where perfect,it was everything else.
Partner
2/10
Poor
18 Nov 2014
Verified traveler

Avoid it if you can.

Service people were always willing to help but rectifying plumbing problems and other hotel conditions were beyond their control.
6/10
Pleasant
31 Oct 2014
Verified traveler

Good but internet very weak

The location is good, handy to subway stations and restaurants. The main issue was that the internet was very often too weak to be usable. The staff were unable to provide a solution to this problem.
8/10
Excellent
03 Jul 2014
John

Good location, close to metro

The hotel was a bit hidden on a smaller street; taxi driver can miss it. There's not much in the immediate area, but it is only about a 5-7 min walk to all the action (metro, Nanjing Road shopping area, People's Square).

The staff were lovely and accommodating and all spoke English well. We arrived early and were allowed an early check in. Good value as well.

The room was more on the modern/boutique side which was nice; the lay out was different from other hotels I've been to in Shanghai, but good nonetheless. What stood out to me was that the internet was actually quite fast and reliable compared to other hotels in China. We just used the wifi but there was an option to hard wire as well.
6/10
Pleasant
30 May 2014
KK

Amenities

This hotel had no gym. The refrigerator in room never got cold. The lobby didn't have the air conditioning on. Snack shop was closed. Only one elevator worked out of two. Internet was slow and would loose signal. Poor choices for TV channels.
6/10
Pleasant
22 Mar 2014
Verified traveler

Nicely designed hotel

Decent Hotel but was hard to locate. No fridge in the room, disappointing for a 4 star hotel. Loved the design of hotel, very modern. Overall, it was okay for the price i paid for it.
6/10
Pleasant
01 Mar 2014
J

Ok Hotel

It's ok to stay there if you are familiar with the environment. Otherwise, stay in a better place.
6/10
Pleasant
28 Jan 2014
Verified traveler
For the price of the hotel I was expecting a bit more. The room was surface clean but when looking the bathroom especially was very dirty and not been given a thorough clean. There was a smell that was always in the room, it was terrible. The front desk staff I found to be cold, I asked assistance in making a phone call for a dinner reservation and the staff was instantly not pleased I was asking the favour, dailed the number handed me the phone and left. Overall, I wouldn't spend my money here again.
6/10
Pleasant
07 Jan 2014
Sisi

You get what you pay for

We booked this hotel with a last minute deal. Like some other people say, the hotel was a little hard too find since googlemap isn't precised, we must of asked the directions to 7 peoples and they all didnt knew where it was. Since we didn't pay much we can pretty much say that you get what you pay for. The bathroom was a little dirty and had insects too. The towels smelled like cigarettes.

I Would recommend it if the price per night doesn't exceed 50$ cause it's a walking distance to the subway station and dtown.
Partner
4/10
Poor
17 Dec 2013
Teo
The bed are comfy but the deluxe room does not come with a bathtub which are different as stated in the booking.
8/10
Excellent
17 Nov 2013
Verified traveler

Close to subway station, decent neighborhood

Location was convenient- but the hotel is kind of inside in the smaller roads and kind of difficult to find / locate. But it is very close to the subway station - 2-3 minutes walk may be. Room was clean and amenities were good too. Had flier cards of working girls everyday though the hotel or neighborhood itself didn't look unsafe or cheap.
2/10
Poor
16 Nov 2013
eBridge

Is not a 4 STARS hotel! More like a motel!

The worst ever... The bed sheet is old, towels are grayish color, the wall paper falling apart, the carpet is not even vacuumed! The worst part was the bell captain is using the paper with passport copy as a scrap paper!
6/10
Pleasant
29 Oct 2013
Don

Average hotel

Location consider near metro station , quietly at night . Room quite clean as well but No eatery nearby only Mac around 600m . Not all rooms are with safe box.
8/10
Excellent
28 Feb 2013
Verified traveler

Usefully Located and Modern Hotel

This hotel, whilst hidden off the main road mentioned in its address, is well located for People's Square, Nanjing Road as well as the Shanghai Metro for travelling further afield. The staff were very friendly, helping me to translate some Chinese and book a taxi. Room service staff did not speak English however and this could be problematic. Rooms themselves were very modern and comfortable.
Family
6/10
Pleasant
07 Oct 2012
Susan

Not too bad

Room was okay. cheap furniture used to furnish the room and half of the power plugs didnt fit the australian plug even though it was the right shape. Twin share rooms did not have an in room safe eventhough it was specified on the website. Hotel was close to the subway station and main shopping strip, however the surrounding neighbour hood is not as nice compared to staying around the pudong location. The service was not too bad. All in all you get what you pay for.
2/10
Poor
06 Aug 2012
Verified traveler
Worst ever! Why do you not advise clients of yours that the hotel is under renovation? The dirt and grime and the incessant grinding noise and the lack of customer care from the staff was seriously disturbing, making this the worst ever stay
6/10
Pleasant
05 Aug 2012
Stian

Don't believe the description!

Although the hotel had a decent standard, at least from what I am used to, and compared to other hotels in China, this hotel was far away from the standard that was described on this site. Some of the rooms we got didn't even have a safe, and when we asked politely if we could have a new room with a safe, as the description said it would, they wanted to charge us for an upgrade. Except for this the hotel staff was ok, they did what they had to do, but nothing more. The cleanliness of the hotel was ok, especially in the public areas, but could be better in the rooms. The location of the hotel was nice, having Nanjing Road and People's Square within a 5 min walk. The hotel itself is situated in an alley which seemed a bit shady at night time.
Family
6/10
Pleasant
26 Jul 2012
Leong

Location is good

hotel is a 5mins walk to nearest MRT, Xinzha station. Supermarkets and mac are jus round the corner and plenty. Walking distance (20mins) to raffles city shopping ctr where there are plenty of nice restaurants. It is also 2 MRT stops away from Shanghai Railway Station without needing to change lines. Too bad the aircon and fridge malfunction during our stay and the bed is too small for 2 (4ft only not queen size). Else the hotel is a wonderful place to stay in. Beware of cabs that the hotels 'orders' in advance, their meters are jig and jump faster than the usual which resulted in a extra RMB60 of fare.
Partner
4/10
Poor
23 Jul 2012
Leong

Location is great, but the room....

DO not book a cab via the hotel concerige as the cabs they use are cheats!Cab fare was about at max $150 from Pudong Airport when we arrived. When we returned, it went up to alarming $200 by meter. Suspect they rigged the taxi meter. Would rather they charge us a fee to help us call cab than to cheat in this way. We stayed for 3 nights (26 Jun, 2-3 Jul). The first night was ok since we checked out the next morning and we were satisfied with everything within the room. Upon our return, we chose to stay in the same unit (#1206). To our dismay, the aircon was faulty and even we rang for help, help came but problem was not solved. We switched to #606 the following day as the previous room was too stuffy for comfort and it's summer! However, the fridge in #606 was not working! So no cold drinks for summer and the aircon temperate was blistering cold even when we tried tuning it to 24 degrees, it could only stay at 17 degrees.. we end up returning with runny noses! Bed was 4 ft bed and not queen. Only pros: Walking distance to Raffles City Mall (20mins) and 5 mins walk to nearest station, Xinzha station (Exit6). 5 mins walk to nice supermaket and macdonalds!
6/10
Pleasant
07 Jul 2012
Kerry

I would stay again

Use mapquest to find the place, it's not that easy. It was not the cleanest place but I was ok with it. Breakfast buffet was ok; nothing great. The subway was very close (really nice subway in Shanghai). I would stay here again.
6/10
Pleasant
01 Jun 2012
Anita

money for value

location is good, a few minutes to Metro. But environment around is not really present. I would say it looks like a 3 stars hotel instead.
Family
8/10
Excellent
30 May 2012
sc

great location, so-so room

convenient location, close to restaurants, city center, subway. maintenance staff needs training. terrible breakfast. hotel design details lack consideration. room and flooring lacks insulation as all other Shanghai buildings, thus noisy. Overall a worthy choice considering price and location.
6/10
Pleasant
29 May 2012
Ecc
Always have little problem when stay in this Hotel, for example, Visa/ Master AE Card won't work with their payment system, even the UniPay card (apply in oversea)....so, it's better to pay cash during the deposit and check out, otherwise nightmare will starting to come! And suggested double confirm the reservation status by yourself, cuz they always miss the or can't receive the online booking notice.
8/10
Excellent
29 May 2012
Juli

No comparison

Staff is wonderful and location is great...minutes to train station and tourist sites. Only complain is the faulty air-con which they didn't fix it despite their promise to do so.
Family
8/10
Excellent
11 Apr 2012
Verified traveler

Good location

Nice hotel with good location close to Nanjing Road and People Square and Metro. Breakfast not exactly western style but ok. Only thing is beds are too hard.
Good value for your money
8/10
Excellent
15 Mar 2012
Verified traveler

Shanghai

Good and nice design, but dirty room
10/10
Exceptional
09 Feb 2012
Kimberly
Great Hotel. Really Recommande. Nice staff very help full. Helped me to book train ticket, and concierge went to buy recharge mobile card. Very nice.

Great room, big, huge bed, great bathroom, and lots of place to put your stuff.

Location is very central, subway 5 min walk.

But breakfast is so so. Bread was dry (maybe 1 or 2 days odl?), no milk. little western food (no ham or plain cheese), but good choice of chinese meal.

Anyway had a great stay!
8/10
Excellent
30 Dec 2011
Verified traveler
quite near to the railway station and convenient store. room is clean and tidy but with strange smell, though it is acceptable. it is hard to push the door and cannot open it fully because of the carpet. staff with no smile and they dont really helpful on what i had requested.
8/10
Excellent
24 Nov 2011
Verified traveler

Clean hotel in good location

the hotel was in 5 minutes walk distance from the people square and ningbo road and subway is just 100m away from the hotel. the only problem was the hotel is on a back road not the main road otherwise everything else was good.
10/10
Exceptional
12 Nov 2011
Vyda

Good location

Initial location doesn't appear that great. Hotel entrance is in a very small street/alley. Had an upgraded/superior room and it was very nice. Tiles/marble floors could use some buffing but overall a clean and nice room.

Initial location might not be great but overall it really is great. Subway station line 2 is a block away. Nanjing pedestrian shopping mall is a 5-10 min walk as is the people's square. Hotels there include the Raddison and Sofitell who are probably 3x more expensive with basically the same location value. Other hotels for this price are much farther from the city so this is a good value.

Getting there from Pudong Int'l Airport:
Get to People square by either maglev and line 2 or just line 2. Take line 1 towards XinZha Road exit 6 head straight down Xinzha road. After the Pacific exchange there is a small street/alley. Turn left into it. The hotel will be on the right. With maglev about 47 yuan without about 7. Taxi from airport is about 200. Travel time is about the same. Only real consideration is how much you want to sweat in the hot subways and size and number of bags you have. I took the maglev/subway there and immediatly took a shower. Took a taxi back since I couldn't shower at the airport prior to flight
6/10
Pleasant
07 Nov 2011
C

Not the same

No bathtube, no washer/dryer, no safe and no bathroom scale in standard room. However there is internet. Staffs are quite friendly. The location is not too far away fm the hassle and bussle of Nanjing shopping area.
8/10
Excellent
02 Nov 2011
Stina

Nice hotel

We stayed at this hotel for one night and we really liked it! The location might feel a bit of but its one station with the subway from peoples square. The rooms wore nice and clean, a lot better then other hotels we have stayed at i Shanghai! We didnt try the breakfast, in China the breakfast is usually not that good, not for western visitors anyway.. McDonalds and small supermarkets near by.
Over all a nice hotell! We will absolutly stay there the next time and recomend it to our friends!
6/10
Pleasant
23 Oct 2011
Verified traveler

Not Bad

My stay in this hotel was OK so far. The only problem I i had was that my telephone was not working i reported that many times to the front desk staff but no action has been taken. Also for a complete one day there were no warm water due to some technical issues. other than that the staff was friendly and helpful
8/10
Excellent
27 Aug 2019
Hung
離地鐵近,走路可以到南京路步行街、外灘,這個飯店很棒
8/10
Excellent
20 Dec 2018
Chien-Ming

新天地上海灘都很近, 還蠻方便的

还不錯,整体OK
4/10
Poor
17 Oct 2018
tasu

チェックインに手間取るホテル

チェックインに手間取ったことと。
止まった部屋の窓の外は地元住民の家で、窓には洗濯物がかかっており、カーテンも開けられない近さでした。
6/10
Pleasant
11 May 2018
May Ling
普普通通,價錢合理不能要求太多,離地鐵五分鐘路程
Friends
8/10
Excellent
18 Apr 2018
Chatchawan

ภาพรวมดี

ชั้นที่สูงขึ้นไปจะได้วิวที่ดีกว่า อย่างอื่นโดยรวมทำได้ดี
2/10
Poor
01 Jan 2018
Verified traveler

不值得住的酒店

網上訂房間說明跟入住時拿房間的完全不一樣,有點欺騙訂購的成分
Partner
6/10
Pleasant
22 Nov 2017
Verified traveler

可有更好的選擇

打掃不確實,保險箱裡面都是垃圾,前台服務也不理想
Family
6/10
Pleasant
07 Nov 2017
Verified traveler

まぁまぁ?

事前決済でしたが、現地でデジポット500元があります。また取り消しをcheck out時に行いますがカードがなかなか反応せず?最終、携帯で1ヶ月後に返金になると見せられました。デジポットでも今までそのようなことはなく、不安になりhotels.comさんに連絡→現地確認→恐らく大丈夫だろうとのこと。あとは1ヶ月以内に何もないことを願うばかりです。
その他は、歯ブラシやソープや水は毎日ありました。シャンプーもあったかな?お部屋は広いですが壁が薄く隣の部屋の声が聞こえます。バスタブはなく、日本人は辛いかも?です。
場所は地下鉄1号線の人民広場の次の駅のXinzha Road6番出口から3-4分が一番近く、人民広場からだと10分は掛かります。
安価なホテルなので夜寝るだけなら充分ですが声や扉の音など気になる方はやめた方が良いかも?です。
兎にも角にも上海は初めてでしたが、安くて夜景や建物にも感動したので次はホテル選びを慎重にしてまた行きます。
8/10
Excellent
06 Nov 2017
Ana Laura
Una muy buena opción si quieres estar cerca de la zona turística por un costo accesible además de la conexión con el metro es ideal para trasladarte. en general el hotel ofrece buen servicio. Tiene sus detalles de carpintería y aire acondicionado al interior de los cuartos, sin embargo la regadera y las almohadas son excelentes¡
6/10
Pleasant
15 Oct 2017
kimsuhyeon

비추천호텔이네요

호텔위치는 1호선 신자루역 6번출구 도보 5분거리로 괜찮은편이지만 침대 청소 및 이불청소가 깨끗하지 않네요
3일숙박했는데 이틀째 삼일째 똑같이 이불커버만 갈고 침대시트는 그냥 내버려두고 지져분한 상태인시트에 이불만 쓱 덮어두고 ㅡㅡ
외출하고 호텔들어와서 혹시나 또 청소안했나싶어서
이불 펼쳐보자마자 기분이 어찌나상하던지..
직원에게 직접보여주고 그자리에서 다시 갈아달라요청했네요ㅠ
다시 이용하고 싶지는 않은 호텔이네요
Partner
8/10
Excellent
07 Oct 2017
Emily
離地鐵站非常近、在十一連假造訪這兒CP值還算不錯。下午13:00就可以check-in,Check out 時間12:00,是自由行的好選擇
8/10
Excellent
03 May 2017
Hans

Prima hotel. Prima ligging.

Prima verzorgd hotel.
Schone en nette kamers.
Vriendelijk en behulpzaam personeel.
Ligging dichtbij (loopafstand) centrum.
Afstand tot metro (Xinzha road) is 300 m.
10/10
Exceptional
02 May 2017
Verified traveler
酒店設施沒話說,前台小哥服務熱忱,只是房間廁所味道太重,可能排水管設計不良,能夠改進這點就完美了
10/10
Exceptional
15 Mar 2017
Verified traveler
是個很不錯的旅館,硬要說出缺點~可能排風聲音大了點~~走廊有清潔的味道~(但客房裡完全沒味道)
Family
6/10
Pleasant
10 Mar 2017
Verified traveler

reasonable price and quiet environment

This hotel is located near to metro station and easy to communicate within Shanghai. The room charge is reasonable and their facility is upto standard for the price paid. This hotel is also situated in quiet environment and good for traveller who like quiet in the night. Overall the room is comfortable and worth to stay with this price
8/10
Excellent
11 Jan 2017
Verified traveler

住兩晚可接受

晚上到達,標示不太清楚,有點難找,附近餐廳選擇不多,附近都是五金店,晚上也僻靜,住兩晚可接受。整體來說不錯,Wifi接收也好

10/10
Exceptional
03 Jan 2017
Verified traveler

一切高於預期的酒店

高質素,服務好,可惜入口比較難找,但不影響整體的觀感!好!如果再來上海,會再入住!
Family
10/10
Exceptional
16 Oct 2016
Verified traveler

지하철역 매우 가까움!

개인적으로 지하철 1호선을 주로 이용하게 되어 고른 호텔입니다. 지하철역 출구에서 5분이면 닿고, 난징동루 번화가로도 도보로 이동할수있어 매우 편리했습니다. 호텔 바로 앞 도로와 외관은 사실 그닥이지만, 호텔방은 매우 깔끔하고 편안했습니다. 샴푸, 칫솔치약, 드라이기, 커피포트 모두 완비되어 있고 침구도 좋은편입니다. 저렴하게 이용가능하여 추천합니다.
8/10
Excellent
03 Jul 2016
Bee

位於市中心,飲食購物近在咫尺

酒店位於中心區域,鄰近大部份高級場,大上海時代廣場,就在酒店後面,只需步行2分鐘,新天地,K11步行只需10分鐘,另外去豫園及南京步行街20分鐘可達,十分方便,另外酒店職員態度十分好,每個員工都十分有善,話說第一天入住因早在12:00已到達,櫃臺職員都馬上安排入住,服務態度真好,另外退房時間亦可延遲到14:00,十分體貼。房間整體潔淨,整齊,設備都齊全,位於酒店6樓新元素餐廳值得一試,2天中午都在這用餐,食物好有水準,飲料比較特色,價錢比較合理。下次再來上海我會再次入住。
6/10
Pleasant
22 Jun 2016
Verified traveler

Didn't really like it

In general the hotel is ok, but there were so many details that make your stay not as good as it could be:
- At the front desk people dont speak English
- The toilet was not that clean
- There were two elevators, but one of them did not work during the 5 days I was there, so it was very slow to go up and down
- During the 5 days, there wasnt hot water during the afternoon because they were fizing something

And some other things. Nothing terrible, but they have room for improvement.
Family
10/10
Exceptional
09 Jun 2016
Kwan Yu

超乎想像

是臨時訂房,估不到用$700 多港元便可享受如此舒適的房間,我覺得已無可挑剔。
離開時員工熱心地替我叫車往虹橋火車站,值得一讚,完全沒有令人感到不舒服,如果可以真想多住一晚。
6/10
Pleasant
05 Jun 2016
FRED
La ubicación muy buena , central, cerca del metro. Pero falta un poco de mantencion. No tiene restaurante solo desayuno y muy chino.
8/10
Excellent
29 Apr 2016
Yan Yan
第二次選入住廣場嘉廷酒店, 除了是距離地鐵站 (新閘路) 步行只需十分鐘左右, 酒店房間格有空間感, 而家床鋪舒適,厠所去水沒有問題也沒有異味, 但洗手間與床鋪以一塊玻璃間隔, 如非情侶入住會有點尷尬, 會推薦給朋友
Partner
10/10
Exceptional
11 Apr 2016
Niels Peter Bielefeldt

Fantastisk!

Fantastisk spændende område og by. Spændende med de meget tydelige kontraster mellem det nye og det gamle, det traditionelle og det moderne, vestlig og orientalsk kultur og livsstil.
Family
6/10
Pleasant
22 Mar 2016
Yu-Ching
隔音需再加強~~
6/10
Pleasant
08 Mar 2016
Stephanie

Goede locatie, maar geen top hotel

Ik vond de wifi dramatisch. Ook spraken de mensen uit het hotel amper Engels. Dat was verschrikkelijk irritant. De kamer had een goede ruimte en was voorzien van bureau en waterkoker. Het hotel was goed gelegen. Vlakbij de metro en Nanjing Road.
Partner
6/10
Pleasant
08 Mar 2016
Jin Ho

different Hotel location from MAP

It was OK, but I had spent much time to find hotel due to location of hotel description is different as actual location.
6/10
Pleasant
03 Mar 2016
Francois

Oui...mais ...

Hotel ayant les composantes pour être un lieu de vie très agréable ...mais !
- Entrée planquée dans une petite rue... même les taxis ont du mal a la localiser
- Entretien de l'hôtel laissant a désirer. Les fenêtres ne sont pas étanches, l'air passe et lorsque l'on souhaite tirer sur la poignée, elle vous reste dans les mains...
- Le ménage est TRES sommaire. Le lit et tout juste fait...pour le reste, c'est a vous de jouer.
Son seul avantage : être relativement bien placé, a 2 pas de People Square.
Partner
8/10
Excellent
20 Jan 2016
Julia

不錯的酒店,地理優良

位置一流,坐地鐵和巴士都十分方便,附近便利店很多但食肆較少。房間乾淨,職員有禮
The location is very good. Just three minutes walk to both bus station and metro. There are many convenience stores around but not many restaurants. The room is clean and the staffs are polite and helpful.
6/10
Pleasant
02 Dec 2015
Verified traveler

接待處安排不當

此酒店大堂光潔明亮, 但房間燈光很暗, 房間的牆紙已裂開, 部份用釘子釘住, 灰色的牆紙使房間顯得更殘舊。放電壺的柜面, 有些不知是油漬還是污漬, 使人感覺不清潔。可幸床上用品是整潔的。
內部通訊電話時通時不通, 我與朋友們不同樓層, 結果很難聯絡。
接待處也安排不當, 我們合共9人5間房, 朋友訂4間, 我後加訂一間。 朋友於下午3點前已到達酒店, 向接待處表達我們5間房想要同一樓層, 但接待員要其他人到達才安排房間, 先給朋友一間, 到我們到達時又說房間未能安排同樓層, 結果只有兩間同樓層, 我們要求有房給安排她們也答應, 第二天因一早出去, 接待處要我們12點後打電話回去詢問是否有房, 結果打回去又說行李在房而又未能於3點前回去更換就不能更換。如果是這樣應該我們出門前提出時就向我們說明先將行李執好寄存, 所以接待處服務不夠全面。結果4日都沒有和我們安排。
但酒店的地點很方便, 近地鐡站。
Family

Location & surroundings

Kingtown Plaza Hotel Shanghai
126 Xinzha Road, Shanghai, 126, Shanghai, China

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Kingtown Plaza Hotel Shanghai

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