Bulgari Hotel Shanghai

China , Shanghai
SHANGHAI, No.33 North Henan Road, Jingan District, 6
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49 reviews shown

10/10

Exceptional

18 Jan 2026

Haim

👍

10/10

Exceptional

16 Dec 2025

Andre

Exceptional place to stay. Thanks for the perfect hospitality.

Business Self

10/10

Exceptional

16 Nov 2025

jiayi

服务很好管家Emily很贴心周到

Leisure Friends

10/10

Exceptional

19 Aug 2025

Tian Yu

That's wonderful!

8/10

Excellent

13 Aug 2025

Delong

It's a fair 5 star hotel, but is it better than the others in dt shanghai? No.

10/10

Exceptional

27 Apr 2025

Bryan

Beyond expectations at every level of the experience. I have a new fav in Shanghai.

Leisure Partner

6/10

Pleasant

26 Mar 2025

Ying

Everything is wearing out and too old

Business

10/10

Exceptional

14 Mar 2025

Jack

The river view rooms offer the best view of historic and modern Shanghai. The view is definitely world class. Best hotel in Shanghai!

Leisure

10/10

Exceptional

01 Nov 2024

Tsubasa

I really enjoyed my stay. Especially I liked the good hospitality and I want to mention some of the staff by name. Vicky from the concierge service, also Elias from the Chinese restaurant and Penny from the spa were so friendly and helpful! I’ll be sure to stay here again if I ever go back to Shanghai.

10/10

Exceptional

22 Aug 2024

MUSUNG

I recently had the pleasure of staying at the Bulgari Hotel Shanghai, and it was an exceptional experience. From the moment I arrived, I was impressed by the hotel’s elegant design and the warm welcome from the staff.
The location is perfect, offering stunning views of the Bund and Shanghai’s skyline. The rooms are spacious, beautifully decorated, and equipped with all the modern amenities one could need. The bed was incredibly comfortable, ensuring a restful night’s sleep.
One of the highlights of my stay was the dining experience. The hotel’s restaurants offer a variety of delicious cuisines, and the service was impeccable. The spa and fitness center are top-notch, Overall, the Bulgari Hotel Shanghai exceeded my expectations in every way. The attention to detail, luxurious ambiance, and outstanding service makes it a top choice for anyone visiting Shanghai. I highly recommend this hotel and look forward to returning in the future.

Leisure Self

10/10

Exceptional

04 Mar 2024

Jiayin

The hotel offers a private butler service, and my butler, Sinnie, provided exceptional assistance throughout my stay. She promptly resolved any issues, such as providing a new USB charging cable when needed. During checkout, she also presented a small gift from Bvlgari. Overall, Bvlgari Hotel provides excellent service with cozy room decor. I particularly enjoyed their bedtime tea preparation. The room service staff familiarize themselves with your habits and preferences, ensuring personalized room arrangements. I will choose this hotel again on my next visit to Shanghai.

Business Self

10/10

Exceptional

05 Apr 2023

hao

vey good service and a nice hotel

Friends_and_family Family

10/10

Exceptional

13 Mar 2022

Suyang

I had a wonderful experience at Bulgari Hotel Shanghai. Every stuff member, especially Vicky who is from the Customer Relationship Department is eager to help! Will come back next time!

Leisure Self

10/10

Exceptional

27 Dec 2020

Zhuojun

Excellent

Friends_and_family Family

10/10

Exceptional

11 May 2019

Verified traveler

Amazing stay at Bulgari Shanghai

Lovely hotel overlooking the Bund. Probably the best view in Shanghai. The room was clean, the butler assigned to the room had superb service, and the Bulgari amenities were 5 star quality. The location is the only downside for this hotel as you would need to get a cab to go anywhere, but the concierge is nice and will call a cab for you if you call a few minutes ahead. If you have any tour of any kind, leave early to count for traffic and taxi to arrive at the hotel. Not many cab drivers knew about the location so we had to give them manual directions which would not work if you don’t speak Mandarin.

Family

10/10

Exceptional

10 Apr 2019

Verified traveler

Service is good and hotel is very new. All staffs are friendly

Business Self

10/10

Exceptional

25 Mar 2019

Verified traveler

Excellent experience , good location, modern hotels

Leisure Family

10/10

Exceptional

19 Mar 2019

Farid

We liked the location, cleanliness, and above all the staff. They were all very helpful and extremely friendly. We didn't like the internet service, breakfast, and the fact that the swimming pool was closed.

Overall, a great place to stay in Shanghai.

Leisure Family

10/10

Exceptional

18 Mar 2019

yoonsunpai

Our room was served with Fion. And she is awesome! I was touched with Fion’s caring and I feel so blessed and be loved when I stayed in this hotel. I love everything from there. Love it

Leisure Family

10/10

Exceptional

06 Jan 2019

chris

nice

nice

Friends

10/10

Exceptional

18 Dec 2018

Andrew

A Luxury break.

From the moment of arrival the staff treated you as a VIP but the were not intrusive. From the welcome drink of hot chocolate to the free chocolates and soft drinks in the mini bar were the touches making the stay even more special. The spa was comfortable with a very nice swimming pool and steam room - the massage although expensive was a good experience in a large private room. The room was well laid out and spacious with good WiFi and big screen television. Unfortunately the whiskey bar closes at 9.30 but the bar on the 47th floor had good ambience with great views. The only issue was the evening food in the bar was not up to expectation but the staff handled it in a positive way, however the breakfast was very good and made up for it. The location at first felt a bit remote but it is only a 15 walk to the Bund. Can’t wait to have another night at the Bvlgari

Partner

8/10

Excellent

01 Dec 2018

Kar Gee Mimi

Surrounding need tidy up. Too dark decorations is difficult to adjust new environment. Can’t see well even if it is not clean.

Friends

10/10

Exceptional

09 Sep 2018

Verified traveler

Would pick this hotel anytime again

The combination of high quality hardware and excellent service levels made the stay a very memorable one.
The rooms are very spacious and bedding, seating areas are very comfortably designed.
But stands out most though is the absolute A-class service levels the team has brought forward. They have shown great hospitality and detail to attention.

2/10

Poor

24 Jun 2018

Verified traveler

Newly opened for 4 days, decided to try it out. Being BVLGARI, it can’t disappoint right? WRONG. It was chaotic as I had expected, being that it was NEW, and mostly Chinese guests scrambling around the lobby and nowhere to really sit while waiting for my room. Upon check-in, was told the room I booked was not available...however they offered an upgrade, and I waited for almost 2 hours, when I was told it would be 30 minutes. During my wait, I asked if there’s a place I could lunch. There was no space in the restaurant. Fully booked. By non-guests. I do not know why they don’t try to accommodate staying guests. The suite had a bad layout. The bath tub is inside the shower area. The mini bar items were not stocked. The view and the bed were amazing. The staff really tried their best I suppose. I’ll try it again after a year and maybe by that time it will be a true 5 Star Hotel.

10/10

Exceptional

17 Mar 2026

Joao victor

equipe excelente e disponível 24 horas

10/10

Exceptional

17 Mar 2026

Joao victor

equipe excelente, disponível 24 horas para resolver qualquer problema

10/10

Exceptional

24 Feb 2026

PIN CHEN

非常舒服的一晚

Friends_and_family Family

10/10

Exceptional

10 Jun 2025

yuet wa

超好服務,奢華體驗

Friends_and_family Friends

10/10

Exceptional

24 Feb 2025

So Ping Elaine

Very nice experience . will come again

Partner

8/10

Excellent

28 Oct 2024

Christian

Só não foi perfeito porque a comida do hotel, além de ser cara, deixou muito a desejar. Caríssima e com poucas opções. Tive um problema com um hóspede chinês super grosseiro mas não tirou o brilho do hotel.

Self

10/10

Exceptional

25 Oct 2024

Verified traveler

정말 너무 만족한 호텔입니다. 앞으로 또 상해에 가면 무조건 불가리호텔에 묵을겁니다

Business

10/10

Exceptional

21 Feb 2024

Yoshio

景色がとても良く満足しました。
天気が悪かったのが残念

Business_and_leisure Partner

8/10

Excellent

11 Sep 2022

Verified traveler

危機處理很棒

住宿當天點了一份凱撒沙拉，結果裡面有頭髮，我是非常訝異的，這樣一流的飯店在飲食品質控管上沒有處理好。另外浴室天花板也掉落東西。
但，飯店人員服務非常好，危機處理也很好，立刻幫我們升等到江景套房，也立刻補充我們點的餐點，且另外加了水果彌補一切。
江景很美及服務人員的態度，讓我們忘了原先的缺失。謝謝🙏

Friends_and_family Family

10/10

Exceptional

14 Jun 2020

dsl

非常棒的酒店，城景房景色一般

Leisure Partner

10/10

Exceptional

30 Jan 2020

Jing

非常赞，不愧是宝格丽

宝格丽酒店可谓上海酒店的典范，无论设施还是服务都可称完美。门口礼宾服务很赞，房间面积超大，设施豪华，尤其喜欢浴室的设施和备品。早餐中西合璧，内容丰富。也希望宝格丽继续努力，继续做上海酒店的领头羊。

Friends_and_family Family

10/10

Exceptional

13 Jan 2020

Shinichi

宿泊前からwechatでコンシェルジュとやりとりできたし、快適にすごせました

Partner

10/10

Exceptional

01 Jan 2020

Yukio

部屋は美しく清潔、かつ機能的で、ここ以上のホテルを知りません。レストランやスパも申し分なし。立地も地下鉄駅から徒歩2分ほどで抜群。それに加えてサービスも素晴らしかったです。私たちを個人的に担当してくれたAliceさんの心のこもったおもてなしを忘れることはないでしょう。確かに高額なホテルですが、その価値は充分にあると思います。

Leisure Family

10/10

Exceptional

01 Jan 2020

kotaeri

他のホテルやタクシーの運転手が、ブルガリの名前や場所を知らなくて変なところに連れて行かれて困った。ホテルはクオリティが高く、景色も最高でした。朝食はよかったのですが、下品な中国人家族が多くて雰囲気がいまいちでした。スタッフはとてもフレンドリーでした。日本語ができるので助かりました。

Family

10/10

Exceptional

28 Dec 2019

Verified traveler

ホテルの従業員すばらしい対応と笑顔に感謝

従業員の笑顔と対応はすごく良かったです。また日本語対応していただいたAliceさん感謝します。
また上海へ行きますのでよろしくおねがいします。

Friends_and_family Family

10/10

Exceptional

13 Oct 2019

Verified traveler

スタッフがフレンドリーで印象が良い。サービスも良く気持ちよく過ごせました。

Business

10/10

Exceptional

16 Aug 2019

Verified traveler

My most favorite hotel in shanghai

Leisure Self

10/10

Exceptional

27 Jul 2019

TEKUN

Great hotel with wonderful service! Thanks for the good assistant from Jolie Fan!

Partner

10/10

Exceptional

16 Jul 2019

chia

非常棒的飯店

8/10

Excellent

04 Jan 2019

今回、外灘が見える部屋を予約した。
部屋の天井が高いためか、広く、快適に感じる部屋だった。
ビール4本と、ソフトドリンクは無料。
朝食は、好みによるが、上海スタイルの「おかゆ」が美味しかった。
ホテルスタッフは、ゲストにフレンドリーに話しかけて来るので
ブランドのコンセプトに基づく接客教育が、なされていることが
感じられた。
今回の滞在期間では、プールやスパの利用は無かったが
今後、機会があれば、利用したい。

10/10

Exceptional

02 Dec 2018

Chung Jong

值得一住再住的地方

41到47層高樓，景觀極佳。設計風格低調奢華，飲料免費暢飲，浴室加溫地板，體貼舒適，接待親切貼心，溫暖人心。

10/10

Exceptional

25 Oct 2018

よーくん

ゆったりとした雰囲気の
高級感溢れるホテルです
ホテルマンがチェックアウト後
敷地内の歴史的建造物の案内をしてくださいました。

10/10

Exceptional

25 Aug 2018

Shau-Tang

很棒

10/10

Exceptional

22 Aug 2018

chunguang

good hotel

Amazing view.

Partner

10/10

Exceptional

04 Jul 2018

Carey

Top hotel and excellent staff

When we step into the hotel, the first impression was the smile from the staff. They were very polite and passion, especially reception Elly who check-in us, escorted to the room and explained all the hotel facilities very detail. Workshop Max not only instructed us how to use the facilities, but also taught us how to work out. Elena and Wayne were very professional on engaging the guests. The engineer who helped us to fixed the lamp was very effective, he was thoughtful to resolve the problem. The room was excellent, very comfy and the breakfast was very delicious. Overall of our stay, we enjoyed it very much.