Mayson Shanghai Bund Serviced Apartment

6/10

Pleasant

22 Apr 2026

Thomas Hai Duong Hong

I can only give the stay an moderate to ok rating, as some experiences weren't the best. Firstly the checkin was a bit confusing and caused some stress. The ad description said that someone at the front desk would be there to greet us upon check-in, but leading up to the arrival date i received messages in chinese to add them in Wechat to communicate for more detailed instructions. I did this on but received no reply leading up to the date. So we arrived hoping that there would be someone there but this wasnt the case. We tried calling and contacted Expedia help for assistance which took some time, but around 30-45 mins we eventually got a reply via WeChat and we were able to check in using my wife (who speaks mandarin) to communicate but otherwise this wouldve been difficult. The room and building is a bit tired. We were given diposable bathroom towels only, but they did replenish these and did daily cleaning upon request. the TV works but has a clear line of broken pixels and Free channels were limited. Some descrepencies in the advertising - There is a washing machine, but no dryer, Im not sure where the pool or gym is as i didnt ask, but wouldnt be surprised if this doesnt exist in site or assessable for free. Location is nice with walking distance to the Bund, local shopping centres, and food.

Family_with_children

2/10

Poor

11 Nov 2017

Jessica

KEEP SCROLLING! DO NOT STAY HERE!!!

Horrible experience. Apparently we didn't get there in their timely manner because they gave our room away. This was after we paid $120 to get there from Pudong airport. Then had to pay an additional $100 to get to the Hongqiao airport after not having a room. DO NOT STAY HERE! Not only was that horrible enough it is a shady set up.

Family

10/10

Exceptional

22 May 2017

Jon

Great room, even better view

Really awesome room

Family

2/10

Poor

22 May 2017

Diana

Really upset

I was not able to find the hotel, because the address was wrong. It took me to a building with a door that no one answers. So I have to book another hotel.

Partner

8/10

Excellent

02 Jan 2017

nely

Room are very small...its studio , put short upper level for another matras for 2. Upper level only enough for sitting...there is sink and a small pantry..but very small for cooking..even for 1 stove. Over all room only enough for 4 people including upper short level...not for 5 or 6.. no space for opening luggages if for 5 or 6 peoples.

Family

2/10

Poor

01 Dec 2015

Arlton

give it a pass !!

i don't normally write reviews, but this was one of a kind, the reception was on 12 floor in some dingy room & the room i was given was on 10 floor (if I remember correctly)
The room was ok, but I would not use this place again.
The pictures on the internet are deceptive, of what you will actually get !
I think it would be worth about RMB 100 maximum

6/10

Pleasant

18 Sep 2015

Verified traveler

Nice location but wrong on maps

10mims walk from Hotels.com wrong map direction. It was a nice apartment style hotel with kitchen facilities and clothes washing machine 10 years ago, but it's faded now. Pretty close to the bund, 15mins walk from nearest subway.

Partner

6/10

Pleasant

12 Aug 2015

Conni

Neighborhood Apartment Style Room

This is an apartment building, with various rooms rented out (hotel like). The room was large enough for our family of six. It had a kitchenette, bathroom, comfy futon style bed and a loft for the kids. It was very clean with a nice view. Be prepared to walk...not convenient for cabs. A few grocery stores nearby, which helped! The location is in a neighborhood, walking distance to the Bund-and bus stops. Never really interacted with staff but the bit we did, they were accommodating.

Family

8/10

Excellent

05 Jul 2015

Torsten

Budget room on North Bund

In the middle of the City on the North Bund we found this room to a discount price. Location was great! Bed very hard and the shower didn't work OK. Part of a hotel that had had better days. But near to everything!

Partner

6/10

Pleasant

26 May 2015

Dipankar

feedback

Location is good, but the hotel needs refurbishment.

Family

6/10

Pleasant

13 Mar 2015

david

LOCATION

VERY FRIENDLY STAFF GREAT LOCATION WALKING DISTANCE TO EVERYTHING..GOOD VIEWS FROM THE ROOM.18TH FLOOR.

Family

10/10

Exceptional

05 Feb 2015

Kama

Family stays in apartment

This apartment was perfect for our family of 2 adults and 2 older children.

8/10

Excellent

05 Jan 2015

Kama

Family stay

We are a family with 2 children aged 12 and 9.

We really enjoyed staying in the apartment. A funky apartment with character. Great views, all day winter sun.

We got sick with food poisoning, and the staff were helpful and understanding, it was a great place to recuperate for a few days.

We will stay here again on our way back to NZ.

Family

2/10

Poor

26 Dec 2014

Jason

Dirty, no service, sleeping on the floor.

This hotel shouldn't be considered a hotel or service apartment. It is a series of apartments scattered in a high-rise building that is also part of another hotel. The building is in dire need of repairs and some cleaning. In order to pick up your room key, you must go down a dingy hallway on the 12th floor to the office, but as soon as you head towards your room the people leave and there is never anyone in the office afterward. Luckily we had a phone and were able to call and make a complaint.
The room was filthy, the bed wasn't a real bed, but rather a 2-inch worn mattress on the mezzanine, basically equivalent to sleeping on the floor. The room was also freezing.
We complained and only then did they say they would clean it, but then offered to change us to another room with a better bed. We took the better room, and the bed was more comfortable, although the room wasn't much cleaner. We decided to stay so as not to lose any money and we also didn't want to waste an entire day looking for a new place to stay. The second room was warmer.
Overall, I think this place was overpriced and I would never stay here again, and would recommend to read the reviews attentively, as I thought people were exaggerating but they really weren't.
Good location however, close to the Bund, but nothing in the immediate area in terms of restaurants or other amenities, and a 10-minute walk to the metro.

Partner

2/10

Poor

15 Nov 2014

Vasant

one word \" Horrible\" .

Worst Appartment Hotel ever!! Don't even suggest this remove from your Site. Its so horribly maintained. There is no proper reception. There is leakage in Toilets. The amenities in the room don't seem to be cleaned for ages. The Room Stinks . The view from the Room & Location is awesome, its a pathetic apartment hotel.

Family

6/10

Pleasant

25 May 2014

Sandra

Good for 3 or more

The apartment was fairly convenient (when the description says overlooking the Bund - it means you can see the Bund from your window). Air conditioning and phone didn't work; luckily we didn't really need them in May. If you book this hotel, make sure you print the name and address of it in Chinese as the taxi drivers cannot understand the English version. I made the mistake of printing my Hotels.com confirmation to use. We ended up taking 2 taxis to get there from the airport because the first taxi driver called Mayson and was directed to the wrong apartment building owned by the same company.

Family

8/10

Excellent

27 Apr 2014

michael

excellent location

I was satisfied with the hotel for its service

8/10

Excellent

16 Apr 2014

michael laurel

good location

wonderful

2/10

Poor

30 Oct 2013

Francisco Martínez

Very disapointed

Very bad, the shower did not working right, and we waked up early, to take an early flight, and nobody did nothing about it.

4/10

Poor

28 Jul 2013

Verified traveler

Not a great hotel

Firstly, the hotel is in need of renovation, the cupboard is cracked, there is hole on the ceiling, wall crack, I think for this price will got to stay at a better hotel in shanghai.

10/10

Exceptional

27 Nov 2012

Verified traveler

Good Location

Family

6/10

Pleasant

24 Oct 2012

G.ray

Shanghai experience

Loved seeing the sites along the way- 40 kilometers from the airport~ Rather quiet there and no microwave or utensils i.e. coffee cups, dishes spoons, etc. although there was a fridge and one electric warmer with pan. The hallways smelled of urine--rather musty. Other than that, friendly people and very roomy--(room with loft)!

Family

4/10

Poor

08 Sep 2012

Glemer

Great location but not for all

This is NOT a hotel but a private apartment (one of several) with no visible Reception unless you know to go to12th floor. That took time! Taxis can't find place but it is obvious when you know it is called Peninsula International Centre on corner of Wusong Rd. There are 3 businesses in this highrise, a 4th if you include the many Vietnames call girls.

Travelling with my brother, I needed 2 separate beds so had to book Expedia choice with 4 beds - really only 2 shockingly uncomfortable Queen beds in open space, one reached by stairs on a platform above. Doona was single size. No privacy & definitely not suitable for families unless a trundle or 2 are added. But no room to move then. There are only 2 rooms - the bathroom has a door and the big open space with high ceiling and loft bed.

Images are deceiving re size. Chair covers washed but not ironed. Single hotplate with one saucepan. No teatowel or sponge etc. Shower difficult to operate. HWS turned off - so cold showers till I realised the problem. Service was emptying 2 waste bins & replacing shampoo - not obvious over 5 days that anything else had been done. Stepped into apartment over filthy, smelly, carpet in corridor.

Would have stayed 3 more nights because of location but tariff offered was more. I stayed 5 wks in Shanghai, in various accommodation & this wasn't by any means the worst. Some things you learn to tolerate - bad plumbing, smoke,smells,hard beds.

But the view & lights from 18th floor - spectacular!

6/10

Pleasant

23 Aug 2012

Laurie

Good value, shame about the first impression

the Shanghai Bund Serviced Apartments are situated with striking views of the Bund and Pudong skyline, and the design of the apartments is spacious and pleasing. the building entrance, lift well and foyer are all very dirty and give a bad first impression to what is actually a nice apartment. the train station is about a fifteen minute walk from the apartment and the walk to the Bund area is very pleasant.

6/10

Pleasant

20 May 2012

Karen

Weird managment

We were at the address however unable to spot where were Mayson Shanghai Bund Serviced Apartment. There were no signage or any direction outside. Turn out the \"apartment\" is kind of outsourced and the rooms are part of the Heng sheng Peninsula international hotel which where the address will bring you to. It felt weird as the lobby was dark with no one at all, i had to call and re-enter from different doors and ask around before i get directed to go straight to the 12th floor.. The \"reception\" was in a room which also acts like a store room with 2 ladies. i was led to my room, rather spacious but very disappointing as it looks nothing like the pictures. it was dark, not clean and alittle run down. The sofas had stains and they use another set of cloth to cover it (which also had stains!) the kettle and pot had rust and had a layer of oil when i tried to boil water. Totally turn off. place was kind of dirty, there were hair, dust on the floor and even left over noodles bits in the sink.. one of the lamp switch was broken and i nearly had a electricity shock. the place kind of grew on me as i tried to clean up but i still didnt extend as i wanted to initially as i still wasnt uncomfortable in the end..

8/10

Excellent

21 Nov 2011

Verified traveler

The location was excellent for sight seeing. Staff was friendly and helpful.

8/10

Excellent

07 Sep 2011

Stephen

Mayson bund

Defiantly recommend staying here. Free internet, quirky style and good service were appreciated. However I would warn you, one or two bugs around (not the biting type thankfully!) and while it is close to the bund, it's not too close to anything particularly interesting.

Pool was out of service when we were there (Sept '11).

As with other reviewers, we found it a little difficult to find. Reception is room 1211 as far as I remember. Take the lift in the apartment lobby (adjacent to the hotel lobby) to the 12th floor.

6/10

Pleasant

08 Aug 2011

Hana

Apartment with bad service.

This apartment is without properly serviced and was dirty. There is not reception, the building isn't marked, so it was difficult to find it (taxi driver called the phone number, don't forget it, without it you can't find it). But it's advantage is that it is really near to center and it is cheap.

Family

4/10

Poor

24 Jul 2018

Verified traveler

Next tome a real hotel is better to support my business activities.

8/10

Excellent

29 Apr 2018

cris

Bien situè, proche du métro et de centre shopping et restaurants .

2/10

Poor

29 Nov 2016

Daniel

Not so good location

Not a very good location if you travel with kids, subway to far away. Quite close to the Bund but some distance to restaurants.

Family

4/10

Poor

31 Jul 2016

alien

走進外灘確實很近，但酒店其實很偏僻！附近有很多便利店，還算方便。設施還算完善，但都很舊。

我的房間看不到外灘，價格和品質與服務不相符，還是太貴了，早知道給貴點住好點。但真的很適合一家人住⋯空調可以24小時啟動，很適合夏天去住，一回酒店就很涼快。床很舊，搞的我都皮膚過敏了。

6/10

Pleasant

26 Apr 2016

Maiping

Okej för en familj!

Ett business besök! Det hotellet är bra för en familj.

2/10

Poor

08 Apr 2016

Verified traveler

En besvikelse

Rummet var en stor besvikelse! Mycket, mycket smutsigt och ofräscht! \"Receptionen\" bestod av ett fullbelamrat skrivbord i en av lägenheterna,som för övrigt var full av skräp och bråte. \"Två Queensize-sängar\" visade sig bestå av en stenhård säng och en 8 cm tjock madrass direkt på golvet. En teve som inte fungerade, dvd fanns inte alls. Pentryt, kylskåp, mikro,husgeråd och gardiner var så fulla av fett och smuts att man inte ville vidröra dem.Spishäll fanns inte alls. Toaletten blev det stopp i vid första användningen, \"regnduschen\" kunde man inte fästa på väggen, handfatets kran sprutade över hela badrummet. Balkong fanns inte. Lägenheten hade dock en mycket bra planlösning, och har nog varit riktigt fräsch en gång. Med lite renovering och bättre städning skulle vi nog kunna bo där igen. Läget var bra. Nära till centrum och man kunde äta mycket billigt nära hotellet.

Family

2/10

Poor

27 Mar 2016

Verified traveler

Very terrible

非常糟糕，不會再過去，
品質環境相當差，也蠻詭異的。
管理者也是....

6/10

Pleasant

31 Jan 2016

Verified traveler

사진으로 판단하기에는...

사진으로 볼 때에는 깔끔한 곳이었지만 사진보다는 시설의 청결도가 별로였음. 뷰는 괜찮은은 편이었음. 원룸식으로 되어 있어서 객실에서 음식을 해 먹을 수 있는 장점이 있음.

4/10

Poor

24 Jan 2016

Verified traveler

Good to enjoy the city and night view.

It was not well maintained room.
It was not easy to find a subway near by.
But i like the view of night.

4/10

Poor

29 Dec 2015

SANGCHEOL

호텔스닷컴에는 위치가 잘 못 표시된 호텔

상해 중심지와 가까워 택시를 이용한 관광에 편리함. 전철역과는 도보로 10분 정도의 거리.
당신이 호텔스 닷컴에 나와 있는 호텔 지도만 가지고 찾아간다면 절대 찾지 못하고 노숙하기 쉬움. 이 호텔은 다른 호텔에 세들어 있으며 간판도 프런트도 없는 상태임. 영어나 중국어를 못하거나 길찾기의 달인이 아니시라면 절대 비추천. 호텔 내부 시설도 가격에 맞추어 적당히 낡은 수준임.

Family

2/10

Poor

09 Nov 2015

Verified traveler

ホテル名から誤り

価格と比較しても、おすすめできません。タクシーも場所がわからず、ホテルの名称も看板から確認できません。全てにおいて清潔感がありません。

2/10

Poor

30 Sep 2015

ning

很破旧

房间非常破旧，椅子塌了，床垫软的无法翻身，有个小洗衣机，门不好用，经常开不开，
酒店是在一个大厦的上面，大厦里有许多物业，饭店，写字楼，其他的酒店，这样，
唯一的好处是，酒店空间还是蛮大的，可以看到外滩。
其他没有任何想去的理由。。。

2/10

Poor

30 Aug 2015

sara

Terrible experience

The hotel is dirty and completely different from the picture on internet. Reception is in a crappy super small apartment at 12 floor of a stinky and dirty building and it is often closed. Personells do not speak English and hotel does not provide any service, not even daily room housekeeping. Rooms are small and dirty and my experience was terrible. In the reservation I asked for baby cot for my 1year old son but when arrived they said they do not have. Unfortunately my booking was prepaid so I had to stay there in order to do not loose all my money but seriously the hotel is terrible and location - even if is only 15min walking from the bund - is not nice because the area is really dirty with nothing there.

Family

6/10

Pleasant

24 Aug 2015

NJ

長期滞在に適しています

タクシーにホテル名を言っても通じません。また、建物外部にホテル名の表示が（たぶん）ありませんでした。
中国のホテルには珍しく高速wifiが無料利用できます。しかし、部屋によっては受信感度が悪いです。
ミニキッチンがありますが利用しませんでした。
洗濯機と乾燥機が室内に完備してあるため選択には不自由しません。
全室メゾネット式になっているようです。ベットは中国式でちょい硬めです。
駅から遠いのが難点ですが、慣れれば問題ありません。

6/10

Pleasant

23 Aug 2015

JPCC

中国初心者には見つけにくいかも…

外観：建物外観には当該サービスアパートメントの表記は見当たらない。1Fフロントに聞いてもわからい可能性があるので、自力で建物奥のエレベーター（手前のエレベーターは12Fが止まらない）に乗ってフロントを目指そう。
フロント：フロントは建物12Fの一室にある。（分譲タワーマンションのよう）日中はフロントが留守の場合があるので注意。
洗濯機：洗濯機と物干しが完備されているので便利。
Wifi：全室無料Wifi完備を謳っているが、部屋によっては受信状態が悪い。
ベッド：ロフト型のベットであり、日本人には硬いと感じると思われる。

4/10

Poor

18 Mar 2015

Rene

No lo recomiendo.

No es 3 estrellas, cuando mucho es 2. Está en buena zona pero yo no lo recomiendo. Me quedé sólo una noche y me cambié de hotel.

2/10

Poor

26 Feb 2015

Gurli

Book ALDRIG dette sted.

Dette \"hotel\" burde ikke være en del af Hotels.com da det nærmere var et slidt vandrehjem. Selv 1 stjerne ville være for meget. Taxi chaufføren måtte ringe 2 gange til centralen for at finde bygningen. Den såkaldte reception var RIGTIG GODT GEMT på 12 etage (husk ikke at benytte den synlige elevator, for den fører nemlig IKKE derop) i en lejlighed som vi ikke så åben mere end til nøgle udlevering. Man kan sige om lejligheden at den er rummelig. Stolene var stort set uden polstring, men til gengæld havde de et stort hul hvor hovedpuden kunne ligges ned i, så de var nogenlunde til at holde ud at sidde i. Madrassen var ubeskrivelig hård. Det var ikke andet end et vattæppe. Bruse rummet var ulækkert. Der kom dog vand ud af bruseren - koldt. Hvis man ikke er sart, er der en plettet og godt slidt sofa at sidde og se fjernsyn i. Der er et slidt te-køkken. Lejligheden var en møg afslutning på en fantastisk dejlig tur.

Partner

2/10

Poor

26 Oct 2014

Elke

abgewohntes Drecksloch mit schönem Blick

Spiegel verschmutzt. Böden dreckig, überall Haare vom Vorgänger, Flure schmutzig mit Essensresten in den Ecken, Teppich fleckig, es riecht nach Schimmel, Wände blättern ab, Duschvorhand schimmlig. Ein Glas vorhanden- mit Preisetiketten, überall Schmierspuren von Schuhsohlen, alles ist schmuddlig und abgewohnt, nur chinesisches Fernsehen, Küche dreckig, Toilette nicht geputzt, aus der Waschmaschine riecht es nach Toilette und der Putz bröckelt ab...........Es ist hellhörig und laut! Noch nicht einmal Jugendherbergsniveau für einen total überzogenen Preis. Ein anderes Paar ist sofort wieder abgereist -Hotelwechsel.
Wer noch nicht depressiv ist, wird es garantiert

8/10

Excellent

17 Apr 2014

Verified traveler

Ganz OK. Gutes preis Leistung aber hält bis. Das Zimmer das wir hatten war allerdings etwas verwöhnt.

Partner

6/10

Pleasant

27 Jun 2013

Selrach

Bon rapport qualité prix

Appart Hôtel de bonne qualité pour les petits budgets. Son point fort et son emplacement à 5 min à pied du Bund. De l'espace dans l'appartement et une très belle vue. La propreté est correct mais peux mieux faire. Matelas un peu dur. Globalement bon séjour.

Family

4/10

Poor

22 May 2013

YJ

整体服务質素在表现之下

浴室水壓弱，客房不太衞生，交通略算方便（如果能够乘的士的話），接待服務人員親切。

8/10

Excellent

01 Feb 2013

Simon

Nära, bekvämt och lite äckligt

För den som inte tänkt spendera mycket tid på hotellet är detta perfekt. Lobbyn ligger som vi visste upp några våningar i ett rum bland alla appartments. Där inne sov \"receptionisten\" i sin säng när vi kom mitt i natten för att checka in. Smidigt att det på så vis alltid var bemannat (även om hon var lite svårväckt). På kvällarna är huvudentrén låst och man får gå in bakvägen med kod, vilket krånglade till det lite eftersom vi inte kunde koden. Men vi lyckades hitta en sovande vakt i en vaktkur som efter lite om och men släppte in oss.

Family