Festival Plaza Rosarito

10/10

Exceptional

12 Mar 2026

Humberto

Clean room, nice staff

Partner

10/10

Exceptional

10 Mar 2026

Avelyn

Ocean view was beautiful a bit noisy but did not bother us since we went to have fun and party.

Friends_and_family Friends

10/10

Exceptional

10 Mar 2026

Jusseth

Cavinee location and room is nice and clean. Not the very best but it’ll do.

2/10

Poor

10 Mar 2026

byron

Tried checking in early and it wasn't possible . Waited almost 45min after check in at 3pm to get room . Staff was rude and charged me 15$ dollars for a towel that was misplaced on the balcony

Friends

8/10

Excellent

09 Mar 2026

Anthony

Everything from the view to the room along with many amenities missing I chose Expedia over Airbnb 😬 didn’t come through

10/10

Exceptional

03 Mar 2026

Silvia

Everything went well, the only thing I was uncomfortable was that there was a small in the room. It took a bit to get use to it. 😕 🙃
Other than that everything was very comfortable and nice. 👌

4/10

Poor

01 Mar 2026

Carlos Alberto

estuvo bien la estancia pero tuvimos un inconveniente con el cuarto estaba demasiado caliente cuando entramos por primera vez.no puedimos aguantar el calor y nos tuvieron que acomodar en otra avitacion

8/10

Excellent

24 Feb 2026

Adrianna

Basic room some water damage no ac unit no fridge but great location

2/10

Poor

24 Feb 2026

Indira

The room was ugly , rug dirty beds old overall not what they post online , I always stay here and this time I’m not happy with the room

Friends_and_family Family

6/10

Pleasant

23 Feb 2026

Aimelynn

The room was in great condition. Everything looked clean and pretty modern. The staff was just ok. Only 2 were really friendly. Everyone else seemed like they couldn't be bothered.

Friends_and_family Family

6/10

Pleasant

22 Feb 2026

Michelle

The room was clean but very basic

Partner

10/10

Exceptional

22 Feb 2026

Silvia

Just the music too loud

10/10

Exceptional

20 Feb 2026

Victor

Everything was great

2/10

Poor

20 Feb 2026

Lori

The staff was very kind. However, the property sits next to nightclubs that are very loud and don’t shut down till 4 AM. Also, there was no heat in the rooms.

10/10

Exceptional

16 Feb 2026

Gloria

Everything

Partner

10/10

Exceptional

16 Feb 2026

Francisco

O

2/10

Poor

16 Feb 2026

ericka

Everything ! 2 hour check in . Staff were clueless and even alllowed a person a few people behind cut to the front while everybody stood in line for 2 hours . Room was ok , hot water in shower didn’t last long . Horribly loud music played till 3am so no sleep . Horrible experience

Partner

2/10

Poor

16 Feb 2026

J Guadalupe

2 hours to check in, really bad customer service not staying at this hotel no more our first and last time

Friends_and_family Friends

10/10

Exceptional

16 Feb 2026

Graciela

All of the above

2/10

Poor

15 Feb 2026

jose

The room was fine except for the noise, after the first night we asked to be changed rooms and didn't do it because rooms were not available, I know there were rooms they just didn't want to do it. Also I noticed on Saturday people were in line to check in for up to 2 hours the expression in their faces was not excitement or happiness. Also to check out they first have to check the room, sorry but I am not coming back.

Leisure Partner

6/10

Pleasant

11 Feb 2026

Keila

Everything was alright except for the music. There are bars nearby and play music until 3am. You can hear it clearly through the walls. Don’t expect to sleep well.

Leisure Family

2/10

Poor

09 Feb 2026

Deny

They dont share the extra fees they have. Rooms are small and the bathroom lighting isnt the best

8/10

Excellent

08 Feb 2026

Ruben

Location was grest

Partner

8/10

Excellent

05 Feb 2026

Josefina

Everything was excellent food, room very clean Loby wonderful and the stuff very professional and kind

Leisure Partner

2/10

Poor

05 Feb 2026

Reyna

Mal servicio por parte de mantenimiento el Jacusi nunca se calentó y la alberca estaba súper fría y no la tenían preparada para los pocos huéspedes que estábamos ahí!
Les pedimos tuayas y nuca nos las entregaron pasamos una hora esperando a que ajustaran el agua del jacusi y nuca lo hicieron!

Leisure Family_with_children

4/10

Poor

02 Feb 2026

Humberto

Muuy asombrada y sacada de honda porqe Me cobraron extra porque les ensucie una covija que pesava como 50 kilos ,la puse en el suelo la ensucie un poco en una esquina con cerveza , me parecio ridiculo qe me cobraran,,,,tenemos años yendo ahi,muuy desepcionada.. tener q dejar de ir ahi ,por aver ensuciado in poco una covija ,,rudiculo.👎

Leisure Partner

6/10

Pleasant

01 Feb 2026

Perla

Love the place and especially the area but gets a 3 star from me for not having air conditioner and no mini fridge. Also the check in process was a little too much. The views are amazing as well. Walking distance to beach and downtown areas.

Friends_and_family Family

8/10

Excellent

29 Jan 2026

Asael

Habitación con bonita vista, sería bueno que el persona usara vestimenta que los distinga como trabajadores del hotel. El personal fue muy amable sólo como comentario sería bueno que digan que el estacionamiento del hotel lo cobran por noche. Es primera vez que me pasa que rento una habitación y debo pagar aparte el estacionamiento

Leisure Partner

8/10

Excellent

28 Jan 2026

Joel

Very comfortable room

Partner

8/10

Excellent

25 Jan 2026

Dante

Yes

8/10

Excellent

20 Jan 2026

Sinan

Ok

2/10

Poor

20 Jan 2026

Johana

Staff is SUPER slow to check in and check out!

Leisure

2/10

Poor

19 Jan 2026

PATRICIA

No AC.
The rooms only have a fan.
Also we saw bugs in our room.
Will not be back.
Front service staff is not nice at all.
I’m sure they deal with all kinds of people but they should be friendly and provide everyone with a good experience.

Leisure Family_with_children

10/10

Exceptional

17 Jan 2026

Onofre

Yes, everything was perfect.

10/10

Exceptional

15 Jan 2026

valerie

Rfgf

10/10

Exceptional

12 Jan 2026

Esther

La locación es muy conveniente, estás cerca de todo caminando, excelente opción si vienen sin carro.

Business Family

8/10

Excellent

10 Jan 2026

Adelaida

Clean

Partner

6/10

Pleasant

09 Jan 2026

susan

We couldn’t stay in our original room because of a constant loud humming sound that was coming from the elevators that were next to our room. Also there was no refrigerator. We asked to be moved to another room and we were given a different room. The new room did have a refrigerator and was good except for the jetted tub/jacuzzi. When we turned it on there were black specks that came out of the jets, probably hadn’t been used in a while. We waited about 45 min for the tub to fill but the tub still wasn’t completely full, so we turned on the jets to see if we could still use it but water went everywhere because the 2 jets at the end of the tub weren’t covered by water yet. We waited another 15 min but the tub still didn’t seem to be filling up anymore so we just drained the tub. Room was clean but just note there is no AC or heater. There are only ceiling fans that didn’t look very securely installed because of a gap between the fan and ceiling so you could see the wires. Staff was courteous. Breakfast included was a good value! Location was good as well, a lot within walking distance including the little stalls where you could by souvenirs.

Leisure Partner

10/10

Exceptional

06 Jan 2026

Francisco

Room was great, services, clean room and front desk was helpful...i would stay again

Leisure Family

10/10

Exceptional

02 Jan 2026

Israel

Casita was great

Leisure Partner

10/10

Exceptional

26 Dec 2025

Graciela Villasenor

Love it every time we stayed

10/10

Exceptional

25 Dec 2025

Joseph

Staff was amazing

Leisure Friends

10/10

Exceptional

24 Dec 2025

Rebecca

Beautiful beach view loved being the tree

10/10

Exceptional

19 Dec 2025

Edio

The room was super clean, the bed was very comfortable, I will be returning soon

2/10

Poor

17 Dec 2025

Maria

Noisy/ room was super old dirty, curtains were falling off, dirty sheets. Never again!

Leisure Family

10/10

Exceptional

16 Dec 2025

Efrain

Very good location, everything is walking distance, this is the place to be at Rosarito.

Leisure Family

10/10

Exceptional

13 Dec 2025

Marcoantonio

The room was perfect

Leisure Partner

2/10

Poor

07 Dec 2025

Veronica

The room had a nice view but the front desk wasn’t very pleasant or nice. They made everything super complicated. We asked for more towels and they wanted us to leave am ID of key to the room. Then they told us we weren’t allowed to bring men over and we didn’t even have intentions but they made it seem like we were rule breakers. The staff kept laughing in between them and talking Spanish. I would not recommend a stay here. They don’t make you feel welcome

Business

10/10

Exceptional

07 Dec 2025

Vilma

I really love the experience I will be back everyone was really nice, service, room the breakfast the view everything

Leisure Friends

6/10

Pleasant

04 Dec 2025

Ignacio

A lot of noise!!!

8/10

Excellent

04 Dec 2025

Olivia

Great location, although a little loud especially on the weekends. Room and facilities were clean and nice staff. No AC in the room but they do have a fan that helps. Great view.

Leisure Family

10/10

Exceptional

04 Dec 2025

Jose

Yes the breakfast menu was made after you ordered it.

No the hot tub was not hot it was warm but I prefer hot water in a hot tub

Rooms where clean

Beds where hard not too comfortable but we were able to sleep

Staff was friendly

Friends_and_family Family

2/10

Poor

01 Dec 2025

rafael

Front people are not professionals and not very knowledgeable and not very friendly I will not return at all

6/10

Pleasant

01 Dec 2025

Ian

The internet didnnot work and there was no A/C or heater. And i asked for ice and no solution. The room was ok but if im getting a penthouse i would have expected slightly more. The price was great tho…

8/10

Excellent

30 Nov 2025

Jose

Good service

Leisure Family

2/10

Poor

29 Nov 2025

Andrea

Do not expect to rest here. The music from the clubs is extremely loud. The walls are thin and you can hear every footstep from other hotel guest above you. Do not recommend

Leisure Partner

2/10

Poor

28 Nov 2025

Pablo

Staff was not helpful at all. No room service, we didn't have wifi the 2 days we stayed n staff kept telling us that they would send someone to help us. Also their phones inside rooms dont work..

Leisure Partner

10/10

Exceptional

23 Nov 2025

michael

Yes great time very clean room and safe parking

2/10

Poor

21 Nov 2025

Christine

This hotel was disgusting. You wouldn’t be able to tell by entering the lobby because it’s very nice and clean, but we got up to our room and there was a spider on our pillow immediately as we walked in the carpet was stained and dirty. The bathroom look like it hadn’t even been cleaned. We didn’t realize that there were no towels stocked in our room until after my fiancé had showered. When I went to try to call for towels, we realized we did not even have a phone in our room. Then when the housekeeping delivered the towels they were beige and gray stained looks like what was supposed to be white towels. Just disgusting. Not to mention there was no light in the bedroom whatsoever, probably so we couldn’t tell how gross it really was. I will NEVER stay here again. The staff was not helpful or understanding. They were very argumentative and rude.

10/10

Exceptional

20 Nov 2025

Jacqueline

Clean , jacuzzi , nice staff , good breakfast nice beach view rooms

Leisure Partner

10/10

Exceptional

17 Nov 2025

Filiverto

Everything worked perfectly. Definitely coming back.

Business_and_leisure Partner

4/10

Poor

15 Nov 2025

Johnny

The room was very dark only had one light by the bathroom, the bathroom was really bad, dirty, rusty, sink pipes were leaking and made the floor extremely wet, the towels were really old and dirty and had hairs on it, no hand towels. The only thing going for it is the view.

Leisure Partner

4/10

Poor

13 Nov 2025

Denise

Water would come out dirty

4/10

Poor

12 Nov 2025

sYLVIA

First, we didn't get a good impression when we registered, not too friendly, then we were readly to leave the next day, too loud, music playing until 4 am, we did not slip a wink, and we tried leaving, but they said i could not get a refund. so we had to stay. Staff is nice but not too friendly and helpful. Rooms are too plain, no chair to sit on, we paid extra for balcony, but no where to sit. One thing that I liked was the breakfast, the restaurant was great, but overall NOT A GOOD EXPERIENCE I have so much more to complain, but I will leave it at that.

Leisure Partner

8/10

Excellent

09 Nov 2025

Zaira

There was no water in the property for 2 hours.
It was a tiny room.
Restroom toilet was stained.
No AC
Blow dryer burnt on me.
Staff was friendly
Breakfast was delicious
NICE view! Right next to popas and beer and beach.

Leisure Family

10/10

Exceptional

08 Nov 2025

Salvador

Clean room and friendly staff.

10/10

Exceptional

08 Nov 2025

Jose

Very good 👍

4/10

Poor

07 Nov 2025

Berlene

It was first time we stayed in this Hotel were very disappointed the unfair way we were treated specially. By the manager in place.

Friends_and_family Family

4/10

Poor

07 Nov 2025

Carlos

Had a few issues first one had no water for over 8 hours i ask what that problem was they said they have no clue. Second was the maintenance guy walked in to my room with out ask or knocking i called the front desk to report they totally ignorme

Leisure Family

8/10

Excellent

07 Nov 2025

David

Everything was great with the hotel.My only thing is none of the rooms had air conditioner.I understand we're right by the beach, but just my girlfriend wanted an air conditioner and there was no air conditioner and we stayed in the penthouse, which was really nice, but all the room needed was the air conditioner

Partner

4/10

Poor

07 Nov 2025

Philip

Water wasn’t working. Key to room wasn’t working. Internet wasn’t working. Front desk didn’t speak English.

Leisure Partner

10/10

Exceptional

06 Nov 2025

Daisy

Very convenient hotel just a walk away from the beach and surrounding bars, shops and restaurants. Highly recommend if you dont want to drive anywhere.

Leisure Friends

8/10

Excellent

04 Nov 2025

Jesse

Clean and friendly people

Friends_and_family Family

4/10

Poor

03 Nov 2025

Yania

Amenities 1-La ducha lo mismo k se pone el agua fría k caliente, 2- La wifi horrible súper lenta, 3-La taza del baño con un ruido terrible cuando la descargas y la puerta del baño no se lock,4- Las habitaciones no tienen aire acondicionado y la música de las discotecas de abajo es hasta casi las 3 d la mañana no puedes dormir ,habitación 602

Leisure Friends

10/10

Exceptional

31 Oct 2025

Esther

Great deals

Leisure Family

10/10

Exceptional

28 Oct 2025

Mayra

Amazing stay and stafff

10/10

Exceptional

27 Oct 2025

Raymundo R

Did not have hot tub

Business_and_leisure Family

4/10

Poor

27 Oct 2025

Magda

lights were not working bathroom sinks was leaking check in was holrrible they charged me more than hat you had estimated i had paid a deposit and my statement said ii woul pay hal that they charged me the whole amount the security was rude and wouldnt let me up unles i showed him a wrist band trated me with rudness

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Oscar

Clean room

Leisure Partner

10/10

Exceptional

22 Oct 2025

Socorro

The view was great! The windows open so you can feel the breeze. It’s above the clubs so music stops until around 5am

Leisure Partner

8/10

Excellent

18 Oct 2025

Gregory

Excellent view. Excellent location. Great room, except sketchy WiFi, TV unusable, and some sort of machinery operating nearby.

Leisure Friends

8/10

Excellent

14 Oct 2025

georgiana Simona

Ok

6/10

Pleasant

13 Oct 2025

Everardo

The hotel is in a great area for party goers but it is probably not the best if you are trying to sleep in at earlier night hours due to loud club music. Also take note that main hotel rooms have no A/C so opening your room windows will be only option yo cool down. Beware that these same windows are wood frame only room floor to ceiling so kind of sketchy for any smaller kids to get close to.

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Karina

Was really safety and clean.

6/10

Pleasant

12 Oct 2025

Israel

The manager working late Saturday was rude

Leisure Partner

2/10

Poor

12 Oct 2025

Emy

Its to nice to not have a/c

Business_and_leisure Partner

10/10

Exceptional

12 Oct 2025

ALBERTO

Room was clean, bathroom very accessible for my wheelchair, beds not high

Leisure Family

6/10

Pleasant

09 Oct 2025

Leticia

Towels were dingy. We asked for an extra hand towel and we never got it. I was charged twice, in error. I was told it would be refunded. We had a nice ocean view. Food was good. Location was convenient. Underground parking was great.

Leisure Partner

10/10

Exceptional

09 Oct 2025

Manuel

Great

10/10

Exceptional

07 Oct 2025

Blanca

No ac no refrigerator but overall everything was good

Friends_and_family Family

2/10

Poor

05 Oct 2025

Mercedes

Rooms sink loose bed dirty. No A/C can’t have a night rest too noise until 4 AM. Super loud music all night long until morning 4AM.

Business_and_leisure Family_with_children

8/10

Excellent

04 Oct 2025

Nick

Hotel was great. Views were great. I did get more help from the manager of the restaurant then I did with the hotel staff. Also the security staff are very friendly and helpful.

Leisure

10/10

Exceptional

04 Oct 2025

Karen

Beautiful room views. And staff was amazing

Leisure

8/10

Excellent

29 Sep 2025

Josue

Clima

Necesitan otro ventilador porque no es suficiente con el que tienen más si es de noche porque no se puede abrir las ventanas ya que se escucha fuerte la música

Friends_and_family Friends

6/10

Pleasant

28 Sep 2025

Giselle

Me and my boyfriend stayed in a two bed room. The room was small. There was not a lot other than the basic needs restroom shower and beds. No A/C and the room got super hot. Had to leave door open and windows. View is good but not great. I guess you pay & get what you payed for. Basic rooms and service and they take a $100 dollar deposit ahead of your stay that is refundable so they make sure the hotel room doesn’t have any damages.

10/10

Exceptional

27 Sep 2025

Pedro

The rooms were very clean, there was so many dinning options with in a short walk. It was such a peaceful stay.

Business_and_leisure Friends

10/10

Exceptional

24 Sep 2025

Stephani

Great

8/10