Name: The Saint James On Venice
Address: 100 Venice Road, Morningside, 100, Durban, 4001, ZA

2/10

Poor

17 Feb 2026

Fe

Check-in was horrendous. The toilet was not cleaned. The TV did not work. The aircon remote was missing and the lights would not turn off.

Business

2/10

Poor

07 Nov 2025

lebogang

.

Business

6/10

Pleasant

18 Jun 2025

Andrew

Nice old converted house. Good neighbourhood. Check in staff not available when I arrived despite being at a time they were meant to be there. Found a security guard who suggested I call the duty manager who was not on site - security guard let me in to room. Left after a few days while only ever having seen the security guard and occasionally someone on reception, who was not particularly helpful.

6/10

Pleasant

24 Mar 2025

Barry

Room was good at the price. Getting in an out was a bit irritating at times, no intercom and you dont want to hoot and distrub guests (which some people did).

Leisure Self

10/10

Exceptional

28 Mar 2020

Karina

Lovely place with kind, helpful staff and good breakfasts.

Business Self

8/10

Excellent

29 Nov 2018

Craig

The guest house is great with an old but welcoming feel to the reception. The rooms however, are very modern, spacious and luxurious. My only criticism of the rooms is that the wash basin is in the room instead of inside a conventional bathroom. There is a flat screen TV in the rooms with ample channels for viewing pleasure.

The staff are extremely friendly and go out of their way to make you feel welcome.

I looked at the menu in the guest house restaurant (The Fig Leaf) and was shocked at the high prices for the food on the menu. The menu is also limited and it is important to note that the guest house is strictly Halaal, so if you enjoy a glass of wine or a beer with your meal, this is not the place to dine.

Overall, the room was comfortable and my stay was a pleasant one.

10/10

Exceptional

10 Nov 2018

Verified traveler

Great guest house with friendly staff. Fantastic rooms. Really nice outdoor dining area and great breakfasts, and in a quiet neighbourhood within walking distance to Florida Road and nice cafes.

6/10

Pleasant

08 Oct 2018

Verified traveler

Not what it promises to be...

Two and a half star hotel masquerading as a four. Rooms are very small, no sound proofing so very noisy, and decor is garish. Restaurant was good until we found out it was staffed by students from the local catering school who are not paid for their efforts!!

Family

10/10

Exceptional

09 Apr 2018

Fathima

Awesome stay

I loved the warm hospitality. The decor and setting is amazing. People who work there are super friendly and helpful

6/10

Pleasant

28 Mar 2018

Wayne

St James is okay for one night maximum

St James is not amazing! Room no 7 has a bath tub with a hand shower attachment. Very disappointing. Hate bath tubs! The shower head was ineffective making ablution facilities below expectation. No buffet breakfast as expected. Was a la carte. Good location.

8/10

Excellent

25 Mar 2018

Manga Gauthier

Gauthier

It was amazing and confortable

10/10

Exceptional

22 Dec 2017

Verified traveler

Wonderful stay at Morningside

The staff at St James were amazing, especially Sam. We were travelling under difficult circumstances as my Father in Law had passed. Even though they didn't know, they went out of their way to accommodate all our requests. Coming back to the hotel each evening with a wonderful typed note on the pillow and homemade truffles brought a smile to our faces.The food was amazing. Thank you to the chef who made a peppercorn sauce for my son's steak. The only downside of staying here is constantly having to key in codes to access the Wi Fi. Each time you arrive at the hotel it needs to be keyed in and then if not in use for a while, it needs to be re-keyed. We were fortunate enough to see a monkey at breakfast.

Family

6/10

Pleasant

02 Oct 2017

Michael

Not Impressed

The room was pleasant, but the Halaal conditions were not clearly marked in the description.
I do not mind Halaal food, but the lack of alchohol was not explained when I booked.
The staff were slow, it took 25 minutes just to get a couple of coffees in the restaurant.
I had to go looking for milk for coffee in the room on the second morning.
I will not be staying there again, I would rather go to a hotel.

4/10

Poor

21 Jun 2017

Verified traveler

No need to return, nothing special

Not much to say. Extremely uncomfortable bathroom (bathtub) with hand held shower and no curtain. Big mess after every shower. Electric plugs behind curtain difficult to find and use. staff with no interest in assisting anyone

2/10

Poor

02 May 2017

Verified traveler

Absolutely poor

The hotel management is absolutely poor. We book 3 rooms 2 months in advance all paid for yet the day arrive the don't have any rooms cant provide alternative rooms or a refund

Family

6/10

Pleasant

20 Mar 2017

Verified traveler

Disappointed

Checked in after 5pm .
Area for parking was very dark .
Room was old but we'll furnished.
The room smelt bad ;like it had not been opened for awhile and the bed had curly hairs and dirt on the top.

Partner

10/10

Exceptional

14 Mar 2017

Timothy

Fantastic stay in a fantastic place with very friendly and accommodating staff!
The breakfast was amazing and the breakfast setting was delightful

10/10

Exceptional

08 Mar 2017

Verified traveler

Cozy, peaceful, friendly, safe and not far from downtown. Close to Suncoast Casino and entertainment complex.

8/10

Excellent

31 Dec 2016

Alex

A very good bed and breakfast, with exceptionally friendly staff, who always went the extra mile to ensure I was comfortable. The room was always in a neat state, and with more-than-sufficient facilities, such as free WiFi, air conditioning, and cable TV, it was a comfortable and enjoyable living space. The extra touches such as the note and chocolate left daily on the bedside table by the cleaning staff, further added to the feeling that you are important and cared for. There was also a charming shared living room adjacent to the guest rooms, with couches, air conditioning and a flat screen TV, that made for a lovely place to relax and watch TV or perhaps read a book. Location was also very convenient, being close to Florida Road (a strip of restaurants, with some fast food delivery stores as well; helpful for organising lunch or dinner if you're having a lazy day, and the guard will even escort the delivery man to your door) and only 5km from uShaka Marine World, and even less to the beach front.

Overall, a very comfortable stay, and I would definitely recommend this hotel as well-priced and well-placed.

8/10

Excellent

07 Nov 2016

Sean

Convenient, clean, contemporary hotel in good area

Quick weekend getaway in Durban. Would recommend the Saint James on Venice without hesitation.

6/10

Pleasant

26 Oct 2016

Janice

Lovely spacious and comfortable

Guesthouse and room was lovely, clean and spacious. Wooden floors do mean that you hear the other guests though. Breakfast was disappointing. It says served from 6h30. By 6h50 the coffee machine was only started. No freshly squeezed juices as promised either. Not ideal if one is in a rush. However the food served was tasty. A nice place. I would stay again.

10/10

Exceptional

19 Oct 2016

Linda

convenient and clean

Old style charm with modern facilities

4/10

Poor

19 Jul 2016

Christina

I cannot rate my stay because after I showed up and checked in the hotel said it was over booked and I was asked to leave. I didn't get my money back and the hotel they arranged for a second location was a sub par hostel. Overall I did not have a good experience.

10/10

Exceptional

17 Jul 2016

Verified traveler

The solution to large chain hotels

Nice place the antithesis of large hotel chains. Nice courtyard for breakfast with garden. Wood floors, nice bathroom fixtures

6/10

Pleasant

26 Dec 2015

Not Provided

Breakfast menu is too limited. Continental breakfast doesn't have variety...

Partner

4/10

Poor

26 Dec 2015

Verified traveler

Air condition not working
Breakfast not that apetising

Family

10/10

Exceptional

18 Dec 2015

Cheri

Staff was amazing, super friendly and very helpful

Partner

10/10

Exceptional

08 Oct 2015

Margaret

Thanks to all at St James who gave exceptional service

Family

4/10

Poor

20 Aug 2015

Verified traveler

No Room at The Inn

When we arrived, our second room had been given away and both managers were unaware of who the guest who had taken it was. We requested a full refund for both rooms and left.

10/10

Exceptional

17 Jul 2015

niel

Loved it!!!

A home away from home! What a fantastic guest house. Great venue close to kings park and the cbd, quiet suburb, great service, excelent atmosphere! The restaurant is highly recomended!

Family

8/10

Excellent

17 Jun 2015

Rene'

St James a good option

we had a short trip so only stayed one night. The room was beautifully furnished, beds and pillows very comfortable. The staff were very friendly and the breakfast was very good. Overall a good experience.

Partner

10/10

Exceptional

09 Dec 2014

Phoebe

Durban break

The staff were all very friendly and accommodating suggesting places to eat and things to see and do. The room was lovely and very clean. Breakfast was great and the garden dining area was beautiful and peaceful. I would definitely recommend staying here as it was an easy to access area and I always felt very safe.

8/10

Excellent

24 Nov 2014

Verified traveler

Good position and friendly staff

All was great except the old wooden floors which was a bit noisy as you could hear guests walking around outside the room.

10/10

Exceptional

01 Apr 2014

bill

Beautiful hotel

The hotel stay was amazing. It was affordable, very relaxing and comfortable and the staff were always willing to help out. Will be staying there again

10/10

Exceptional

24 Mar 2014

Robbie

Outstanding!!!

Found this hotel last minute for a really short break. What a fantastic place.. I really can't say enough good things about it.. Can't wait to go back.. Only bad thing I will say is that Expedia charged me quite a bit more than I would have if I had contacted the hotel directly.. Please go and stay there it's awesome!!!

4/10

Poor

24 Mar 2014

Mick & Mags

Below Par on a 4 day visit

Room No 9 found to be impractical, bath with hand held shower led to flooded floors.
Personal room safe awkwardly positioned to allow safe usage.
Room door latch faulty, repaired following day.
Ended up asking for another room with decent shower. Room 8 much better when available on day 3.
Breakfast buffet on two days only. Inefficient service last two days due to short staff, not helped by management offering any explanation. Did so when we complained of delays.
Lighting throughout hotel and inn garden area on the dim side.
Neighbours dogs noisy.

4/10

Poor

07 Mar 2014

Lee

Missing service

the facility is central, clean and the rooms are ok. Unfortunately this cannot make up for the lack of service and disregard for the guests. The staff left each day at 5 so there's no food, ice or room service. The check-in desk is unmanned so arriving late you have to go find someone to check you in. I know, as i had to go look for them myself! I would not recommend them at all.

6/10

Pleasant

07 Mar 2014

Ria

Service

Rooms very comfortable but the hotel constantly running out of ice for drinks in the middel of summer! Maybe they should invest in a proper Ice Machine!

8/10

Excellent

07 Feb 2014

Verified traveler

nice neighbourhood

very pleasant stay and though tucked away on a quiet street, it was only a short trip to morningside and berea where there are plenty of restaurants. breakfast excellent.

10/10

Exceptional

17 Dec 2013

Semakaleng

Fantastic service.

We stayed well the place is in a quiet area and peaceful.We enjoyed it very much.

Family

2/10

Poor

05 Oct 2013

Shaun

BEWARE - hotel will take your money then evict you

We didn't even get to stay. We made a confirmed booking, money was taken then we arrived they would not let us stay. The only staff member was present was a security guard, so we waited over 40 mins for him to contact Sinitta, the manager, who claimed check-in closes as ten. When I asked why we couldn't have a room, she said they were not made up - and there was nobody competent to manage check-in. Also be aware the hotel security has no way of checking which rooms guests are in - which could be problematic if there was a fire. To add insult to injury, Sinitta suggested she was incovenience by being contacted at 1230 at night, oblivious to what it feels to drive all the way from Joburg, wait for 40 minutes, have to pay twice the costs to find a room, wait for credit card to be refunded etc. When I stated they must be in breach of contract for taking bookings they cannot fulfill, Sinitta claimed two websites say check-in is not 24 hours, althought I find no reference to this on the hotels.com hotel page or booking email. Please also be aware that it iextremely difficult to book hotels in Durban as 'walk-ins' - we were told no vacancies at 5 different hotels afterwards, though each was showing availability on hotels.com and other websites. All in all, a terrible experience - we had to pay twice the cost to find somewhere to stay, made to think it was our fault, have lost the cost of the hotel, and incurred delay, stress and hassle which soured our view of Durban unfortunately.

8/10

Excellent

30 Sep 2013

Fiona

St James at Venice

Apart from the mix up with my reservation, I found the hotel staff very professional and helpful. The rooms were clean, comfortalble and reasonably spacious. The hotel is located a walking distance from the beach area and in a quiet suburb of Durban.

10/10

Exceptional

27 Sep 2013

Fred Scherf

excellent hote

short business visit but I will stay there again

8/10

Excellent

09 Sep 2013

Hirah Malambo

The servise was okey and location was good.

our say was very good and looking forwared to such services.

8/10

Excellent

04 Jun 2013

Verified traveler

Friendly hotel (minor imperfections - like home!)

The building is a lovely old Durban home with a welcoming entrance. The staff couldn't have been more helpful and friendly. My room was spacious, had everything I needed, wifi was free and the bed was enormous - however the shower was in the room (I've never seen that before) and the room smelled slightly damp. The hotel, although relatively newly decorated, had some areas that could have been decorated to a higher standard and there were small areas that could do with a little bit more maintenance. The breakfast was delicious and it was no problem for them to let me select items from different set breakfasts to put together something I really felt like eating. Nothing was too much trouble for the lovely staff. For me, the positives far outweighed the negatives and I would definitely stay at the St James again.

Partner

10/10

Exceptional

07 Apr 2013

Verified traveler

My Go-To Hotel in Durban

Small, intimate, clean, friendly and helpful staff in a residential neighborhood.

10/10

Exceptional

31 Oct 2012

Frequent traveller

Great hotel will definitely stay there again - great breakfast as well

8/10

Excellent

28 Sep 2012

Ziyanda

Wonderful mini break!

Lovely small hotel. Perfect for weekend break. Close to beachfront, Florida Road restaurants and Moses Mabida stadium. Rooms are spacious and well decorated. Bathrooms are roomy and the lighting was good.

Family

8/10

Excellent

05 Jun 2022

Verified traveler

Très bel endroit

Personnel accueillant, Décorations, meubles et plafonds merveilleux. Quartier agréable.

Partner

4/10

Poor

13 Aug 2019

Verified traveler

Since the door of the balcony was not really closable and the bar was direct in front of my room, it was much to noisy, even late in the night.
The standard was good but definitely not luxury

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