Name: Red Roof Inn Salem
Address: 15 Red Roof Lane, Salem, 03079, US

10/10

Exceptional

23 Jul 2026

Angel

Great stay, staff are friendly and helpful

10/10

Exceptional

22 Jul 2026

Shawn

Thank you so much for your hard work I truly appreciate it

10/10

Exceptional

19 Jul 2026

Jonathan

It was nice and a very peaceful area.

Self

2/10

Poor

05 Jul 2026

Marc

Room was very musty and moldy. Hot water was luke warm, barely any shower pressure.
Rooms need major renovations, would not stay here again or recommend.
Front desk was very friendly and helpful.

Partner

2/10

Poor

04 Jul 2026

Eric

Horrible nasty dirty place

2/10

Poor

01 Jul 2026

nancy

terrible

Self

2/10

Poor

01 Jul 2026

Taylor

Honestly would not return ever again

Partner

6/10

Pleasant

28 Jun 2026

Matthew

Night staff wasn’t very helpful re place open late to eat, seemed irritated and not sure if it was because I was white or just hates her job? Finding one within walking distance that was not only open late but was packed with people further bolstered my belief. There is no dedicated place to park while checking in. Bathroom fixtures and handrails were in need of dire repair. No hot water to make a tea in the a.m but there seemed to be a coffee maker. Room was decent , towels and linen seemed fresh, late noise was an issue

Self

4/10

Poor

28 Jun 2026

Ronald

We stayed for 2 nights... apon entering we noticed a cat smell of urine or spray. We kept door open We weren't sure if it was at door or in room.
Keeping the ac on at all times helped but was super cold. We noticed so many animals on property they just peed where ever and Noone said a word about it.
My partner is disabled and asked the housekeepr next door for a clean towels. She pointed to the main office. She wouldn't give him some. So unkind. Room other than that was fine. Unhelpful staff..

Partner

10/10

Exceptional

28 Jun 2026

Georges

Good and comfortable

Friends

10/10

Exceptional

26 Jun 2026

David

Excellent hotel

Family_with_children

4/10

Poor

26 Jun 2026

Christina

Just a room for the night. We were in the area for a conference, but due to FIFA bookings, this was the closest reasonably priced location. The bed is as hard as cement, the pillows are as flat as pancakes. No water pressure. I couldn’t wash my hair because there was no way the shampoo would fully rinse. AC was great. Fridge worked. Room was obviously not throughly cleaned/checked as I found a couple of things left by previous occupants. No breakfast. Smokers in other rooms just walked out their door to smoke, they were not appropriately away from building. Good location, friendly staff, but that’s about all.

Partner

2/10

Poor

22 Jun 2026

Robert

Dont book here. They require a credit card for incidentals and charge your card but wont refund your card for more than a week

Self

8/10

Excellent

22 Jun 2026

Jean Kesnel

The Blanket was broken but after that everything was good

6/10

Pleasant

18 Jun 2026

Damien

Room had a weird smell to it and bed was hard and uncomfortable

Friends_and_family Family

2/10

Poor

18 Jun 2026

Victor

They keep charging my card $53 for the deposit 2 weeks after I stayed, I have to open a fraud claim with my bank. Beware, use a prepaid card when giving the deposit or else they will charge your card over & over

8/10

Excellent

17 Jun 2026

John

Satisfactory value for the money

Partner

2/10

Poor

17 Jun 2026

Sasha

This property has gone way downhill. If youre an out of stater visiting, the photos are very misleading. The area doesnt feel safe nor is it anywhere close to cleanly. We had people in and out all night, solicitors outside at all hours and even watched a drug deal occur in the parking lot. I would recommend literally any hotel but this one. My family all left and got refunds because of how gross their rooms were.

Family

4/10

Poor

16 Jun 2026

Frederick

Very outdated and worn out

Family

10/10

Exceptional

15 Jun 2026

Arisleidy

The room smelled clean

2/10

Poor

14 Jun 2026

RICARDO

No mini fridge, No microwave, No coffee maker, Not a decent desk. Clogged drain, water accumulates around your feet or ankles while you are actively showering. Mattress cover a bit shortfor that bed, needed to be pulling down all the time. All of this for around $200 when it's 90 degrees out. I'm a travelling sales agent, and am not coming back to this godforsaken place.

Self

4/10

Poor

28 May 2026

Peter

The room smelled bad. There was no toilet paper, only one pillow. The WiFi did not work and neither did the TV. I wish I had gotten a refund on this one. Terrible experience.

Self

10/10

Exceptional

26 May 2026

Theresa

Great staff and nice clean room!

Self

4/10

Poor

24 May 2026

Emma

Beds are extremely uncomfortable. There is no mini fridge in room. Bathroom is extremely cramped.
There is a large shopping mall less than 10 minutes away.

Partner

6/10

Pleasant

09 May 2026

Suresh

yes

Self

10/10

Exceptional

03 May 2026

Kristen

Parking lot could use some paving. But close to everything.

Partner

10/10

Exceptional

03 May 2026

Andrew

Nice stay for the price

2/10

Poor

26 Apr 2026

Dylen

It seems like people were living out of the rooms. And some of the rooms they left their doors open

Self

2/10

Poor

20 Apr 2026

Cynthia

My stay at Red Roof inn was a nightmare. Despite that it is the cheapest hotel to stay in NOW I know WHY they are so cheap. Fridge wasn't working took them 4 days to replace and then when they did they put the new one in they didn't plug it in so all my food went bad. They offered a gift card I never received for the spoiled food. Toilet seat was broken maintenance came and tightened it and stated he would be back with a new one since the one on it was broken. Maintenance came today day of checkout still without toilet seat asking us what's wrong with the old one he came a few days ago to change but never did. Holes in walsa everywhere all dresser drawers were broken from the back so that the cable box and wifi box can fit behind the dresser so couldn't use dresser had to keep clothes in suitcases and backpacks. Sheets were filthy dirty as well lamp shades with stains never mind the mattress all stain with yellow and brown. Mattress cover pad was broken. Spiders and other insects in room. Shower tub drain had to be unclogged I did it so much junk and hair and it didn't even have a drain cover on. Called guest relations all they did was apologize and offered a free night stay that will take place once you redeem the points and that takes 3 business days. Guest relations have agents that don't even know what they are doing promising things on a recorded line that they never gave me. Missed a day of work trying to get guest relations to comply with all the bad experiences

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Tatyana

Please, place the dinning/coffee tables in the lobby or in the guests rooms. Your guests are not the horses to drink your awesome coffee beverages on their feet!

Self

10/10

Exceptional

23 Mar 2026

Lawrence

Staff is Great...Very Clean Comfortable rooms,TV is Great because there cable package allows you to use your Smart Phone to hook up to YouTube or YouTube TV or even Max by useing your existing account.....Nice and Quite...

6/10

Pleasant

09 Mar 2026

Ronald

Finding condoms on the table apon arrival you make a person think the rooms werent cleaned properly.

Strong police presence in parking lots.

Partner

8/10

Excellent

28 Feb 2026

Dennis

Toom was clean friendly staff

Self

10/10

Exceptional

03 Feb 2026

Luis

I like

10/10

Exceptional

06 Jan 2026

John

The room was very clean would stay again thanks

Leisure Family

10/10

Exceptional

04 Jan 2026

Catrina

Staff member was very friendlt

Leisure Pet

10/10

Exceptional

21 Dec 2025

Arisleidy

Clean

Self

4/10

Poor

20 Dec 2025

Beau

Walked into our room and there were holes in the walls and ceiling. Pulled back the bed sheets and it looked like someone with sand on their shoes was jumping on the bed. Went to 7/11 and got sanitizer wipes, paper towels and trash bags. Had to clean the entire room before I’d unpack. Room was never cleaned despite the “notice “ at the front desk stating “if you’re booked for a 5 day stay, we will clean your room Wednesday “ room was never cleaned, towels never replaced, nothing.

Leisure Family_with_children

10/10

Exceptional

16 Dec 2025

Alex

Good place for the cheap price 👌

10/10

Exceptional

14 Dec 2025

Ken

Always a good stay

6/10

Pleasant

14 Dec 2025

Jennifer

Room had a musty and old cigarette smell. Rooms are small and there is not adequate room for longer stays. Beds are only full and not Queen.

Business_and_leisure

10/10

Exceptional

06 Dec 2025

Kimberly

Clean room. Friendly staff

Leisure Family

8/10

Excellent

03 Dec 2025

Shaheen

Good

Leisure

8/10

Excellent

01 Dec 2025

David

The room was clean but they could do better in amenities .. breakfest should be inclusive to make up for the location/price.

Leisure Pet

6/10

Pleasant

29 Nov 2025

Jean

I’ve been to better and cleaner..

Leisure Family_with_children

10/10

Exceptional

28 Nov 2025

Barbara

10/27/2025

The room was so clean and was a delightful stay. I would absolutely stay again!!!!

Especially when money was tight and was able to get for a reasonable rate.

The front desk registration was very professional.

Leisure Family

6/10

Pleasant

25 Nov 2025

vazha

not bad

10/10

Exceptional

16 Nov 2025

Tammy

Staff Friendly and clean room.

Business_and_leisure Pet

2/10

Poor

15 Nov 2025

Alberto

La habitación se veia descuidada, no tenía calefacción y la sabana tenia sangre

Business Partner

8/10

Excellent

07 Nov 2025

Cameron

Room was clean, staff was friendly, breakfast was just okay and the a/c unit was loud, but otherwise a comfortable stay.

2/10

Poor

05 Nov 2025

Joaquin

The room smell so bad

2/10

Poor

31 Oct 2025

Kyle

The drain dis not work in the room qe stayed in we ended up having a inch of water across the floor in the bathroom. I let red roof in know this and just felt like it was not taken seriously at all.

Leisure Family

8/10

Excellent

29 Oct 2025

Bonnie

Very clean and quiet

Leisure Partner

4/10

Poor

24 Oct 2025

Lorenzo

Found a mouse in our room. Was only offered to switch rooms and the room they put us in was right next to previous room

Partner

10/10

Exceptional

22 Oct 2025

Tim

Hotels.com was not correct about the refrigerator. It was extra not included.

Partner

10/10

Exceptional

17 Oct 2025

donna

Haven’t stayed here in years.

It’s fall but room temperature was nice. Parking was nice.

Partner

8/10

Excellent

16 Oct 2025

Shannon

Safe area and room was good 👍

Leisure Family

2/10

Poor

16 Oct 2025

Jacob

Sheets were stained, hair on bed. Dirty. Wouldn’t even stay

6/10

Pleasant

13 Oct 2025

Marcus

The iron ruined my p@nts by leaking some kinda blue substance on them. The room windows were filthy, I had to clean the mirror to use it there was an arrest on the tube that needed cleaning and the floor was soiled. Staff did come immediately and cleaned the floor. I did inquire about a discount or coupon for my pants with No resolve! But I am thankful the room was available during my trip to New Hampshire and Massachusetts!

6/10

Pleasant

13 Oct 2025

Robin

We stayed one night as Canobie Lake is right down the road. The beds were comfortable, but the room had a strong cleaning product odor. Thankfully we felt safe enough to keep the door open while we were there to air it out.

Leisure Family

6/10

Pleasant

12 Oct 2025

Barbara

Desk person was not friendly or very intelligent.

Self

10/10

Exceptional

12 Oct 2025

Amelia

The room was clean, smoke free property, staff was helpful in accommodating our late check out, easy check in and located right near many stores and restaurants. I stayed one night with my daughters for a competition in Derry and we would stay here again!

Leisure Family_with_children

2/10

Poor

10 Oct 2025

Jane

I like nothing

10/10

Exceptional

09 Oct 2025

Nydia

Everything was good

Leisure

10/10

Exceptional

09 Oct 2025

Georges

Noce and comfy

8/10

Excellent

09 Oct 2025

STEPHANIE

Pet friendly and simple and basic for our needs traveling with our dog.

Leisure Pet

8/10

Excellent

08 Oct 2025

STEPHANIE

Close to interstate and able to have my dog with me was great. Clean room and clean parking area

8/10

Excellent

08 Oct 2025

Ryan

Ok for a place to sleep.

My room was fine, but my mother's room had a weird smell, and my sister's room smelled of old, dirty cat litter; the smell was so strong that it stayed in your nose for an hour after you left the room.

Friends_and_family Family

6/10

Pleasant

06 Oct 2025

Rene

Basic. Parking convenient. Requested a downstairs room which we were given. Perfectly fine for our purposes. Clean, near the highway.

Leisure Partner

2/10

Poor

05 Oct 2025

Hector

No. The AC sucked

Self

10/10

Exceptional

27 Sep 2025

Carlos

It was very nice

Partner

4/10

Poor

23 Sep 2025

ALAN

Need to some remodeling done updating. Need blow dryer, refrigerator, microwave and a coffee machine!!

Leisure

6/10

Pleasant

21 Sep 2025

Kenneth

It was ok

The room was clean, parking was ok, bed was not that great, bathroom was a little small, check in/out was easy, was easy to find the room.

Self

8/10

Excellent

19 Sep 2025

Marilyn

Outdoor smoking area (bench in the back) too close to room #125. As a recovering lung cancer patient, I found it difficult to walk the property. The woman in the room near me was sitting in a wheelchair smoking cigarettes while on her cell phone. You need to have some outdoor area that's free of outdoor ashtrays so we can walk in clean air.

Leisure

4/10

Poor

17 Sep 2025

SHARLENE

Outdated room. Light fixture and bathroom tub had rust. Room did not look like it did in the photo.

Business_and_leisure Partner

6/10

Pleasant

16 Sep 2025

Ronald

Shower pressure was great. Good for a night

Leisure Partner

6/10

Pleasant

13 Sep 2025

Lonnie

Inside the room is an unfinished fix in the bathroom and towel supplyies must be clean with no dirty spots.

8/10

Excellent

18 Aug 2025

Fr Ignatius

The clientele of the RRI didn’t seem really upstanding, and there were definitely groups of young men drinking outside on the property. Also, the charged a $3/day “safe usage” fee that I asked them to remove, but they only removed one of the two days per my credit card statement.

Business Self

6/10

Pleasant

12 Aug 2025

Nathan

Friendly staff

Leisure

2/10

Poor

11 Aug 2025

Mikayla

Very Disappointed – Not Worth the Price
We stayed here for two nights while visiting Canobie Lake Park, and unfortunately, our experience was far from what we expected — especially for the $410 we paid.
First, the room was dirty from the start. The floor was sticky, the bedding was stained, and the whole place smelled… honestly, I can’t even compare it to anything pleasant. The microwave hadn’t been cleaned, and there were no toiletries provided at all (despite them being advertised) — no soap, shampoo, or conditioner…unless you count the half bottles left over from the previous guest. It didn’t look like the room had been swept or vacuumed before we arrived, and during our stay, no trash was taken out. Thankfully, we brought our own trash bags.
The most alarming part was the smoke detector situation. It wasn’t even attached to the wall — the unit and battery were sitting on top of a canvas photo. I have pictures of both the dirtiness and the smoke detector for proof. This is a major safety hazard and completely unacceptable.
We only stayed here because of its proximity to Canobie Lake Park, but we won’t be returning. For over $400, I expected at least basic cleanliness, working safety equipment, and the amenities they advertised.

Leisure Family

2/10

Poor

09 Aug 2025

Jessica

There were bed bugs and I got bit on my ankles and feet and the room was very dirty. The staff was very unprofessional and they were very rude. I brought a bed bug to the office and they still denied there being bed bugs in the room.It was so dirty that I couldn't take my shoes off inside the room

8/10

Excellent

03 Aug 2025

Edwin

Great Place to Stay for Cheap

Had a restful time visiting my family. The Red Roof Inn is a place I’ve stayed many times in Salem, NH. The price is just right!

Friends_and_family Family

2/10

Poor

01 Aug 2025

Jessica

The staff here are extremely unprofessional.and they

8/10

Excellent

30 Jul 2025

Molly

Quick one night stay. Great value for what we needed rooms are tiny and pillows are not great but other than that it was good.

Friends_and_family Family

10/10

Exceptional

29 Jul 2025

Hilton

Bueno

4/10

Poor

26 Jul 2025

Stephanie

When we pulled up to the hotel there were three police blocking the entrance. We had to drive around to the back to check in. The front desk person was quick with the check in but when we asked about the police he just said “no worries”. As we were going to our room they were entering a room upstairs. The room was old, run down and dirty. Hotel definitely needs an upgrade. The room had roaches as one crawled on my husband when we were in bed. The room had a smoke smell to it. We will not stay here again.

Partner

4/10

Poor

17 Jul 2025

Shanayah

Had roaches

Leisure Self

10/10

Exceptional

30 Jun 2025

Eden

Great location

Business_and_leisure Family

2/10

Poor

29 Jun 2025

Jhoan

Me llevaron a 3 habitaciones y las 3 estaban sucias, no cambian las sabanas,todo te lo entregan sucio,no barren el cuarto,no limpian el baño, el inodoro con un bajo a pipi solo te ponen dos toallas para toda la familia y dos jabones pequeños para bañarte. La bañera toda sucia,las almohadas con un mal olor horrible,las habitaciones tienen un mal olor a mojo y humedad. Intente cancelar y me dijeron que no podian devolverme el dinero,nisiquiera expedia me quizo ayudar. Estaba con mis 2 niños de 5 años y el lugar es lleno de gente drogadicta y les dije que tenia mucho miedo y no quisieron cancelarlo. Ahora tengo a mis dos hijos enfermos,con vomito,tos, ashma y mucha gripe y fiebre,porque se enfermaron por la humedad de la habitacion y el bajo. El peor lugar para quedarse. Ultima vez que mi familia y yo usamos expedia. A pesar de que pague extra fee por si tenia que cancelar, no quisieron ayudarme, a pesar de las condiciones y que andaba con dos niños pequeños. Las personas que se quedan aqui con personas que son adictas a las drogas. NO USAR ESTE HOTEL, NI EXPEDIA.

Leisure Family_with_children

8/10

Excellent

29 Jun 2025

Vanessa

Check in and check out was nice and quick and the staff was very friendly

Leisure Family

4/10

Poor

27 Jun 2025

Edwin

The room was old and it had a terrible smell.

Leisure Partner

6/10

Pleasant

21 Jun 2025

jeff

It was ok. The towels were smelly which really bothersome. Other than thst it was ok. .. probably would not stay there again .

Leisure Self

8/10

Excellent

09 Jun 2025

Stacey

I have stayed here before. I was on back side bottom floor.
I didnt enjoy that room at that time.
I was pleasantly surprised this time. I was unable at booking to get my double bed room so i went with king. The room was on second floor . It was lovely. Clean, updated and in great condition.

Leisure Partner

8/10

Excellent

08 Jun 2025

Mary

It was wonderful

Friends_and_family Family

8/10

Excellent

08 Jun 2025

donald

staff is reliable and friendly when i open conversation with them otherwise they just work long hours and let the quest do there thing nobody bothers you unless you interact with them and they all are helpful and respect you privacy
the desk team is very helpful too good vending machine and animal friendly

Business_and_leisure Self

4/10

Poor

26 May 2025

Oscar

The property is dated. The rooms are none smoking but clearly smelled like cigarettes and dampness. The bed covers had cigarette burns and the room was dusty. The paint on the room was peeling and there was hair every wear . Why didn’t I leave? Convenience.

Leisure Family

10/10

Exceptional

19 May 2025

kathryn

;,;,

Leisure Family

8/10

Excellent

19 May 2025

Jacqueline

Room met our needs

The room was ok for the price, the check-in and check-out process was easy. Overall we would stay here again.

Friends_and_family Family

10/10

Exceptional

19 May 2025

Verified traveler

Came here to stay rather than staying in Boston for a baseball game. Check in was super easy and they let us check in early-which was great considering we had driven for 8 hours. We were able to relax for an hour before leaving for the game.
Check in was fast and easy, the desk workers were great!
Bed is decently comfortable. Room was clean. Had wooden floors rather than carpet. AC worked great! I have stayed at other red roof and kept saying I would never stay at another. My husband booked this one for us, and it has been one of the better hotels we have stayed in. We have stayed in hotels in many different states and the red roof inn was always a no go for me, this one is clean and great!
There were a few hairs in the bathtub, but I just used a wash cloth wiped it clean and went on about the day.

All and all it is budget friendly, and clean. Will stay here again when returning to Boston!

Friends_and_family Family

2/10

Poor

18 May 2025

Glen

I wouldn’t stay here again

Smelled like cigarettes at night & mildew during the day. The toilet sprayed water out of it everytime I flushed, I was there two nights & the first night I come back my keycards not working & they had to fix it.

Business