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Residence Inn Boston Andover
Lowell - MA · United States
500 Minuteman RdView location
8.4/10Excellent796 Reviews
Cleanliness8.6/10 8.6
Service8.8/10 8.8
Comfort8.6/10 8.6
Condition8.4/10 8.4
Location8.4/10 8.4
Neighborhood8.8/10 8.8
Value8.0/10 8.0
Amenities8.2/10 8.2
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Residence Inn Boston Andover
Located in Andover's business district, Residence Inn by Marriott Boston Andover is within a 10-minute drive of Methuen Memorial Music Hall and Greycourt State Park. This hotel is also conveniently close to Lawrence Public Library (7 km) and SMG Women's Health Lawrence (7. 3 km).
Enjoy recreational amenities including a 24-hour health club, an outdoor pool, and a spa tub. The hotel also offers complimentary Wi-Fi, a cozy lobby fireplace, and tour/ticket assistance. The 120 guestrooms feature kitchens equipped with full-sized refrigerators/freezers and stovetops.
Enjoy complimentary wired and wireless internet access, and flat-screen TVs with cable programming. Additional conveniences include microwaves, coffee/tea makers, and phones with free local calls. Satisfy your appetite at the snack bar/deli or mingle with other guests at the complimentary evening reception.
A complimentary buffet breakfast is served weekdays from 6:30 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM. Business travelers will appreciate the business center and express check-out. The hotel also offers 624 square feet of meeting and conference space. Free self-parking is available onsite.
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Located in Andover, Residence Inn By Marriott Boston Andover is in the business district, within a 10-minute drive of Methuen Memorial Music Hall and Greycourt State Park. This hotel is 4.4 mi (7 km) from Lawrence Public Library and 4.4 mi (7 km) from Everett Mills.
Make yourself at home in one of the 120 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Andover? This hotel has 624 square feet (58 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The seasonal pool will be open from May to September.
- Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can access their rooms with a mobile device.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Guests will receive smart lock details. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Tax ID - C0000670090
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
-
Minimal age
21
-
Optional fees
- Pet fee: USD 100 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Spanish
Nearby attractions
Greycourt State Park
6.7 km / 4.1 mi
Methuen Memorial Music Hall
6.7 km / 4.2 mi
Lawrence Public Library
7 km / 4.4 mi
Everett Mills
7 km / 4.4 mi
Strike of 1912 Memorial
7.1 km / 4.4 mi
Salvatore's
7.3 km / 4.5 mi
Lawrence Heritage State Park
7.4 km / 4.6 mi
SMG Primary Care of Lawrence
7.8 km / 4.8 mi
Lawrence General Hospital
7.8 km / 4.8 mi
Holy Family Hospital And Medical Center
8.5 km / 5.3 mi
Penguin Park
10.2 km / 6.3 mi
Merrimack Repertory Theater
10.5 km / 6.5 mi
Lowell General Hospital Saints Campus
10.5 km / 6.5 mi
Launch Family Entertainment Park Methuen
10.5 km / 6.5 mi
Concord River
10.5 km / 6.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 120
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wired Internet
- Wi-fiExtra charge
- Car hireExtra charge
- Valet parking
- Laundry service
Show 36 more facilities & services
- Babysitting service
- Fireplace
- Hotel safe
- Currency exchange facilities
- Lift access
- ShopExtra charge
- Garden
- Terrace
- Newspapers
- Luggage room
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Bar
- Smoking areaExtra charge
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool
- Outdoor freshwater pool
- Game room
- Hot tubExtra charge
- Hairdressing salonExtra charge
- Spa centreExtra charge
- Breakfast
- Breakfast buffet
- Continental breakfast
- Picnic
- Snacks
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
- Basketball
- Volleyball
- GolfExtra charge
- Tennis
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Andover
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 58 m²SUI.2D
Room overview
Non-smoking room- Room size
- 58 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Oven
- Centrally regulated air conditioning
- Bathroom
- Shower
Facilities with extra charge
- Hairdryer
- Fireplace
- Dishwasher
- Cable TV
- Toiletries
- Wi-fi
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchen
- Direct dial telephone
- TV
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Andover
SUITE TWO DOUBLE BEDS
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
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Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 58 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Room amenities
- Oven
- Centrally regulated air conditioning
- Bathroom
- Shower
Facilities with extra charge
- Hairdryer
- Fireplace
- Dishwasher
- Cable TV
- Toiletries
- Wi-fi
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchen
- Direct dial telephone
- TV
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Andover
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE AccessibleSUITE • AccessibleSUI.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Andover
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Andover
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Andover
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 36 m²SUI.QN
Room overview
Smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Centrally regulated air conditioning
Facilities with extra charge
- Wi-fi
- Toiletries
- Cable TV
- Dishwasher
- Fridge
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Kitchen
- Microwave
- Tea and coffee making facilities
- Ironing set
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Andover
SUITE QUEEN SIZE BED
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Room amenities
- Bathroom
- Shower
- Centrally regulated air conditioning
Facilities with extra charge
- Wi-fi
- Toiletries
- Cable TV
- Dishwasher
- Fridge
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Kitchen
- Microwave
- Tea and coffee making facilities
- Ironing set
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDSUITE • ONE BEDSUI.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Andover
SUITE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 36 m²STU.QN
Room overview
Smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Bathroom
- Centrally regulated air conditioning
Facilities with extra charge
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchen
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Wi-fi
- Toiletries
- Cable TV
- Dishwasher
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Andover
STUDIO QUEEN SIZE BED
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
Room amenities
- Shower
- Bathroom
- Centrally regulated air conditioning
Facilities with extra charge
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchen
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Wi-fi
- Toiletries
- Cable TV
- Dishwasher
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • AccessibleSTU.H6-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Andover
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Andover
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Andover
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN BED TWO BEDROOMSSUITE • QUEEN BED TWO BEDROOMSSUI.B2-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Andover
SUITE QUEEN BED TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Boston Andover
SUITE TWO BEDROOMS Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Residence Inn Boston Andover
18
reviews shown
Delia
The room was clean and comfortable. Close to the highway yet quiet and safe. The staff were very friendly and helpful. The breakfast was good. However, facility was being remodeled and I was not told this upon booking which I hate. I want to know upfront any potential issues.
Kirsten
Hotel is under major renovations and does not disclose this! Hotel emailed me the morning of my check-in date to tell me that the 2 bedroom suite I had reserved months in advance was not available. The morning I was to check in is when they email me to tell me this news as I'm on an airplane traveling across the country about to arrive. The rate being charged in no way reflected the major renovations going on. Hallways, elevators, lobby, breakfast area all under renovation. We went elsewhere. Very disappointing.
Matthew
Excellent breakfast, great pool area, super secluded. Very helpful staff. Great newly remodeled rooms!
Xin
Clean room and great location to highway, true sound proof room so it was very quiet.
Radosveta
Not having an access to the barbecue area.
Amber
Great location at about 30 min out from Downtown Boston but free parking and a fantastic breakfast
Thomas
After a long day travelling was disappointed that the Hotel had no record of our reservation from Expedia. Then not being bale to get through to speak to someone which was taking a long time selecting the automated options without resolution. Eventually sorted when Hotel contacted Expedia which they could have offered when we arrived.
Kimberly
This hotel was undergoing construction, which we didn’t know when we reserved our stay. That said, our room was very clean, staff was very nice and the included breakfast was great.
However, we were staying overnight because we went to a wedding and knew we would be out late and wanted to have a nice, relaxing morning with our family (who also reserved rooms). The frustrating thing that prevented this was an extremely loud fire alarm went off for approximately two hours in the morning! It was so loud that you couldn’t even think straight nevermind try to relax in your room. For some reason, no one seemed to be able to turn it off. The hotel staff couldn’t figure it out, the fire department showed up but also wasn’t able to turn off the alarm, 2 hours later a security company showed up. We understand these things happen, but this seemed to us to be an extreme amount of time to not be able to turn off a very loud alarm. When we checked out we asked if there was any type of reimbursement for guests and they said they weren’t sure, I would have to check with who I booked through. Regardless, it seems the hotel could and should directly handle that for the convenience of the guests. Post construction, I’m sure this hotel will be wonderful but our stay was challenging…
However, we were staying overnight because we went to a wedding and knew we would be out late and wanted to have a nice, relaxing morning with our family (who also reserved rooms). The frustrating thing that prevented this was an extremely loud fire alarm went off for approximately two hours in the morning! It was so loud that you couldn’t even think straight nevermind try to relax in your room. For some reason, no one seemed to be able to turn it off. The hotel staff couldn’t figure it out, the fire department showed up but also wasn’t able to turn off the alarm, 2 hours later a security company showed up. We understand these things happen, but this seemed to us to be an extreme amount of time to not be able to turn off a very loud alarm. When we checked out we asked if there was any type of reimbursement for guests and they said they weren’t sure, I would have to check with who I booked through. Regardless, it seems the hotel could and should directly handle that for the convenience of the guests. Post construction, I’m sure this hotel will be wonderful but our stay was challenging…
Ntaobasi
Great breakfast options, helpful staff, quiet environment, affordable
Grenda
I got there and there was some lightbulbs in the lamps. The shower curtain was missing the next day. Water was off between 6 AM till 4 PM. It was a nightmare and yeah, I didn’t get refunded for nothing.
Thomas
Good hotel.
Raymond
They did not disclose when I made a reservation on Expedia that half of the hotel was under construction. And when I checked in they didn't tell me the water would be turned off from 10 am-6pm the next day. In fairness, they did give me a small credit
Nishant
The property was going thru renovations but the staff was friendly and overall a really nice experience. We had a family trip with friends and they were also pleased with the stay.
marian
Nice rooms and great breakfast.
Lindsey
It was a quiet space and easy to sleep in. My room had a small kitchenette which was nice to have. Staff replaced a broken ironing board within the hour when I needed it. Breakfast was fresh and had a lot of options including vegetarian. Parking was close by and checking in/out was easy. I got a great recommendation for a cafe (La Greeka) in Lawrence from the front of house staff.
Crystal
Lead contaminated water
Staff doesn’t answer their front desk
Staff doesn’t answer their front desk
Starshema
Simple check-in process. No hassle. Decent facility even though certain parts were being worked on.
Servando
Unrentable and really should be taken off as an option to rent out. Plumbing came out brown
Construction was going on and it wasn’t the normal upgrades kind more of a cleaning up a scene. Front desk gave us water bottles to bathe with because even they said the water was contaminated.
Construction was going on and it wasn’t the normal upgrades kind more of a cleaning up a scene. Front desk gave us water bottles to bathe with because even they said the water was contaminated.
Location & surroundings
Residence Inn Boston Andover
500 Minuteman Rd, Andover, United States
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Residence Inn Boston Andover
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