Name: Extended Stay America - Boston - Tewksbury
Address: 1910 Andover St, Tewksbury, 1876, US

4/10

Poor

18 Jul 2026

Belinda

Do not stay at this hotel if you don’t like pot smoking, domestic violence, screaming, low income apartment style living! Out of 10 hotels we stayed at on our two week trip, this was the most horrible hotel we stayed at.

As soon as we drove up, there were Drug deals happening in the parking lot and when I said something to the front desk about it, they said there was nothing they can do because they were paying guests also.

We felt so unsafe that we had to have food delivered because we were not leaving our room. When I went to the lobby to meet our delivery guy, I was met by a woman in the stairwell sneaking a pit bull into the hotel. She kept saying “he gets scared so please stay back.”

Fast-forward to 1 AM and there is a screaming fight happening in the parking lot with a guy and girl hitting each other. When I looked out the window, there were 6 to 7 people sitting in front of the hotel, including a child, drinking and partying.

Friends

10/10

Exceptional

11 Jul 2026

ARNALDO

clean room the staff used good 👍

Friends

10/10

Exceptional

06 Jul 2026

Daniel

Just a pleasure

Self

10/10

Exceptional

05 Jul 2026

Yuliana

Very good. The staff is very attentive. The rooms are clean and gas station/convenience store right next to building. I would recommend for the price and I would book again

Family_with_children

8/10

Excellent

29 Jun 2026

Rebecca

Front desk staff was friendly and helpful.

Family_with_children

6/10

Pleasant

07 Jun 2026

Joseph

Stay again

10/10

Exceptional

29 May 2026

Anwarali

staff hospitality excellent, room clean, bed raised no carpeting excellent.
ample parking, ac was good.

Self

10/10

Exceptional

29 May 2026

JUAN CARLOS

La unica critica es que rentamos por 11 noches y nunca llegaron a limpiar

Family

4/10

Poor

21 May 2026

Linda

Dirty room. People outside front door entrance sitting on cement area smoking and drinking beer. Uncomfortable to go by them. Toilet leaked breakfast was a joke. Some muffins and coffee Staff was responsive to request for towels and pots to cook with and utensils.

Family

10/10

Exceptional

17 May 2026

ARNALDO

everything use good no problem ty

Partner

2/10

Poor

19 Feb 2026

Jose

I couldn’t stay there and the person in the office phe was rude Couldn’t give me no information why I can’t stay there not communication.

Self

10/10

Exceptional

14 Jan 2026

Romero

Everything was fine

8/10

Excellent

03 Jan 2026

Ellen

The staff was so kind and helpful. The room is large and comfy!

Friends_and_family Family

2/10

Poor

28 Dec 2025

sarah anne

Please… do not stay here. Run!!!! Very dirty and ran down and over priced

Leisure Partner

10/10

Exceptional

23 Dec 2025

William

Breakfast was fine. Room was comfortable and immaculate!!
I would Gladly do that same stay again !!

Partner

4/10

Poor

31 Oct 2025

karla

I couldn't sleep because there were insects in the room.

Leisure Partner

2/10

Poor

26 Oct 2025

Mariah

Couldn’t even stay the night because we seen roach eggs & cockroaches

6/10

Pleasant

25 Oct 2025

Alicia

Rooms could use some updating.

Leisure Family

4/10

Poor

24 Oct 2025

Dan

The shower was the filthiest shower I have ever seen in a hotel room. When I went down to breakfast, there was nothing left, and this was in the middle of the breakfast serving time. When I ran the water in the sink in the bathroom, clearly the drain was clogged, because cloudy water came up from the drain into the sink as the water ran. Do not stay here!

Leisure Partner

2/10

Poor

22 Oct 2025

Carlos

Not in good condition

8/10

Excellent

19 Oct 2025

Yokasta

Room was spacious and clean. The staff are friendly and professionnal. Lots of parking.

Breakfast is grab and go so it lacks choices.

Self

4/10

Poor

18 Oct 2025

Deon

The hotel was basic as best, very unclean and the room was not great. The sink was stained, the kitchenette w

4/10

Poor

17 Oct 2025

Maria

You get what you pay for. Stayed there for 12 days and never received clean towels when I asked for them. Kept going to the front desk to keep getting kitchen items and was told that they ran out of and other items.

10/10

Exceptional

16 Oct 2025

eric

👍👍👍👍👍👍

6/10

Pleasant

15 Oct 2025

Loretta

Definitely a two star place. Everything was old and shabby, though the bed linens were very clean and comfortable, but need a refresh. Great TV. No bugs noted anywhere. Mat in tub was dirty. Only housekeeping on week days. Plenty of parking. Full kitchen, but counter, sink, and refrigerator were old and marked, but they worked. Lots of spots on the rug. Heat/AC worked well. Fan in bathroom really loud. One sink in bathroom, and everything in bathroom definitely needs replacing. No ice machine seen, but you could make ice in the refrigerator. Doesn't help when you get there, because it takes time to make ice. A positive is that there is a gas station and McDonald's right close by.

Leisure Family

6/10

Pleasant

13 Oct 2025

Andrew

Expensive for what was offered. Friendly lady at the counter. Conveniently located. Wouldn’t suggest making this a family stay as it seems it be more of an adult clientele in the building. Overall it could have been better, but it could’ve been worse too. Would probably stay again if I was returning to the area, but won’t go out of my way to get back.

Partner

6/10

Pleasant

09 Oct 2025

Timothy Levi

Property was clean but not of the highest quality.

Business Self

2/10

Poor

04 Oct 2025

Elssie

Yes

2/10

Poor

28 Sep 2025

Jose

I was not happy about services

Self

4/10

Poor

28 Sep 2025

Constentina

During our weekend stay we witnessed numerous law enforcement officers in and out of the property every night we were there. The hotel almost appeared to be like a homeless refuge which would have been nice to know when traveling with kids. Definitely not a family hotel given the circumstances of the permanent residents that seem to live there. The staff was very nice however the property is in desperate need of renovation. When you walk up to the door you get greeted with a mixture of urine, cigarettes and weed. The lobby is dated but clean. The corridors need new carpets and a serious wipe down with bleach. The room appeared to be clean when we first walked in but after putting our bags down we realized we need to wipe everything down with bleach. The shower had footprints of someone’s dirty feet. The sink had black mold that didn’t budge and the toilet and floor were sticky. The carpet had a weird feel like something was spilled and never cleaned. Our pillows and blankets smelled like smoke and had a yellow ting to them. The room had a weird smell.

Leisure Family

6/10

Pleasant

26 Sep 2025

Georgette

The room itself could've been cleaned much better. When we walked in there was something red all over the bathroom counter. I assume it was nail polish but I'm thinking with a little effort it could've been cleaned off. The bathtub also looks like it could be cleaned better. We departed around 8 AM this morning and the taking go breakfast was all gone. The dog area out behind the hotel was also the same area for smokers and we non-smokers don't appreciate walking our dog in a cloud of cigarette smoke. Too overpriced for the condition of the room and property.

Leisure Pet

10/10

Exceptional

25 Sep 2025

Robert

Nice place

10/10

Exceptional

21 Sep 2025

William

We Didn't Want To Leave!

Perfect location for surrounding event venues.

It is within close distance to everything a traveler needs including restaurants, shopping, gas stations, fast food, and grocery stores!

The kitchen is super convenient and very ideal for an \"extended stay\" :)

We had a great time!

Partner

6/10

Pleasant

16 Sep 2025

Marissa

Good

10/10

Exceptional

15 Sep 2025

John

Excellent accommodations at a very reasonable price. Close to 495.

Leisure Self

2/10

Poor

15 Sep 2025

Donna

Refrigerator broke during my stay and all my food spoiled. I was on the 1st floor and some white moisture was seeping through the cracks in the floor boards as soon as you entered room and also in the bathroom. Tub was worn out.
Will never go there again. The worst stay ever in my entire life. So disappointed!

Leisure Self

10/10

Exceptional

12 Sep 2025

Rae

Wonderful

10/10

Exceptional

06 Sep 2025

Norea

Easy access to highway friendly staff

Leisure Family

2/10

Poor

02 Sep 2025

Tony

They don't refund people who accidentally booked their place. Will be contacting my bank.

6/10

Pleasant

27 Aug 2025

Cheryl

They advertise a breakfast….hot water, tea bags, instant coffee, “crappy” muffins (the desk persons words, not mine). Hair dryer didn’t work; there was a huge hole in the screen where someone must have ripped to smoke; the reclining chair didn’t….when we told the desk person about these issues, her answer was “oh”

2/10

Poor

24 Aug 2025

Joanne

The second I opened the door to room 102, cockroaches were crawling on the counter. Absolutely vile. I didn’t even bother turning on the lights or unpacking—I went straight to the front desk, demanded a refund, and left. If you value cleanliness and basic hygiene, do NOT stay here. Where there’s one roach, there are many, and this place is infested. Completely disgusting and unacceptable

2/10

Poor

14 Aug 2025

Saroun

Tub wasn't clean at all super dirty

Business Family

8/10

Excellent

07 Aug 2025

Corey

Standard hotel seemed fine

Leisure Friends

6/10

Pleasant

05 Aug 2025

George

I didn't have a breakfast buffet as advertised

Leisure Self

8/10

Excellent

30 Jul 2025

William

Good stay would return

Check in clerk excellent very friendly and upbeat! Helpful

Friends_and_family Family

4/10

Poor

29 Jul 2025

David

the kitchen cabinets were very dated and worn; rooms and hallways smell of a mixture of mold and pot; bath tub in the bathroom is really old and stained

Leisure Family

4/10

Poor

29 Jul 2025

David

Not clean. Old and rundown. Needs and update and better accommodations.

Self

2/10

Poor

20 Jul 2025

laura

Looked nothing like the pictures online and the room was really dirty and smelly.

Leisure Family_with_children

10/10

Exceptional

17 Jul 2025

Brian

Nice clean and affordable.

Business

10/10

Exceptional

16 Jul 2025

Kathy

Good stay and friendly staff

10/10

Exceptional

14 Jul 2025

Kitara

Very quiet, felt safe, very clean and comfortable

Leisure Family_with_children

10/10

Exceptional

14 Jul 2025

James

Everything was perfect

Leisure Self

4/10

Poor

29 Jun 2025

Serena

While the laundry service were in working order

2/10

Poor

21 Jun 2025

Angel E Chinea

Bad smell dirty I no stay I decided to leave

Family

10/10

Exceptional

20 Jun 2025

Eddie

Good friendly people

10/10

Exceptional

18 Jun 2025

Sophia

I enjoyed my stay here. The bed was extremely comfortable. The set up was very nice inconvenient. I love that the room had a full size fridge to put stuff in. And the fact that I had a separate freezer helps too. The location is also very convenient, and a good sized parking lot to park in.

Partner

4/10

Poor

10 Jun 2025

Leane

Not what was pictured. The rooms and hallways need paint. The floors are well worn. There is a smoky smell throughout so you know rooms were smoked in. Window screens were damaged and smoking was allowed in the lobby drive up area. Not someplace you should stay with kids.

The bedding was clean.

Leisure Family

8/10

Excellent

07 Jun 2025

Bill

The hotel is called extended stay there was a very functional kitchen & medium size refrigerator. That meant no attached restaurant. No other amenities. They will happily give you towels or linens but they only service the room after a week. The room was clean & the common areas immaculate. The bed was comfortable. I was impressed by their having several different sizes of pillows because pillows are not a 1 size fits all item.

Self

2/10

Poor

06 Jun 2025

RIEKO

When I checked in, the room was unlocked. The room smelled. The bathtub was dirty. The towels were old and worn out.

Leisure Self

8/10

Excellent

30 May 2025

Cynthia

Nice place.

Leisure Family

4/10

Poor

30 May 2025

jennifer

smelled, dirty, needed vacuumed and doors and counters wiped down. poor lighting

Bed was comfortable and clean with nice bedding

2/10

Poor

28 May 2025

Wendy

Room smelled so bad we walked right out

We didn’t stay because the room smelled disgusting - we walked in the room and then walked back downstairs and returned the room key

Friends_and_family Family

4/10

Poor

25 May 2025

cesar

The room not to our expectations. Left over food in garbage. Bathroom was bot cleaned

Leisure

2/10

Poor

25 May 2025

Analy

This place is pretty mucha homeless shelter. didn't feel safe.

Business Family

4/10

Poor

22 May 2025

Verified traveler

Dusty room and moldy bathroom

Dusty room and moldy bathroom. Found out that rooms are only cleaned every 2 weeks; our stay was only 3 nights. Outside of the 2-week period, there was no towel change during our stay; we had to ask the front desk yo help wash our used (and worn out) towels and gave them back to us. No attention to details: for our 4-person reservation, we were given one tiny container of shampoo.

Friends_and_family Family

2/10

Poor

19 May 2025

Michele

I don't like hurting other businesses, but have to say this is not a safe place to bring your family. This place was insane

Business Partner

4/10

Poor

14 May 2025

Ericka

The hallway smelled pretty bad, and there were cockroaches in the room and the cleaning wasn't very good.

Leisure Family

2/10

Poor

13 May 2025

José

Stink

Business_and_leisure Partner

6/10

Pleasant

13 May 2025

Priscilla

There was bugs in my room

Leisure Family

2/10

Poor

12 May 2025

Armani

I stayed may 9-11 it was bad!!!!

Hotel was filthy with semen stains on bed dirty shower and floors do not come here!!!!

Business

2/10

Poor

11 May 2025

Ashukang

The breakfast that was promised was out of stock and they only had coffee/oatmeal. The TV remote to the room was also missing, and the room reeked of cigarettes. Definitely not worth the $150/night.

Leisure Self

2/10

Poor

08 May 2025

Alexander

Rundown hotel. Terrible smell in the room. Bathroom is in dire need of renovation.
Front desk is rude.
\"Breakfast included\" is a lie. They have coffee. Nothing else.

Business Family

6/10

Pleasant

07 May 2025

Leida

Lots of drugs people smoking outside and inside the hotel, all the room smells like weed or cigarette. The bed are dirty with stain, the bed sheets was wrinkled

Business Family

2/10

Poor

02 May 2025

Emilio

Noise,people slammed doors late at night, loud music late at night, they offer full kitchen but didn't tell you the ,coffee maker, pans,toaster, and microwave is extra.

Business_and_leisure Self

10/10

Exceptional

30 Apr 2025

Jocelyn

The room was clean and the front desk person Linda was very helpful! 😊

Business Partner

8/10

Excellent

27 Apr 2025

Patricia

Conveniently located for where I was going .

Leisure Friends

10/10

Exceptional

25 Apr 2025

audra

Everything was disgusting

2/10

Poor

24 Apr 2025

audra

The told me i was not allowed to extend my stay because i did not pay a 100 fee for incidentials and i was not aware of extra charge they also mentioned that they were not happy i was short on funds and wish to not extend my stay due discrimination

8/10

Excellent

24 Apr 2025

Leida

Really nice place

2/10

Poor

16 Apr 2025

audra

The place is extremely dirty and is poor conditions the bathtub and shower is our room looks horrible stained with splattered stains . Cupboards were dirty inside and out the refrigerator was dirty inside and out food was left from previous occupate. The stove top was dirty and rusty. No kitchen utensils, cups, dishes or pans. No dish soap or paper towels. Noisy inside and outside building and smells of weed as well. Intoxicated people hanging around entrance . The so called breakfast is very disappointing and really feel that this place is not worth the price they charge.

10/10

Exceptional

07 Apr 2025

mason

My brother & I have stayed there a number of times.& its great every time we do-NO COMPLAINTS

Leisure Family

2/10

Poor

06 Apr 2025

Lizzette

Ridiculously unacceptable

I will NEVER come back to this hotel again. Although the front desk check in was great and the layout of the room and comfortability of the bed was good, my dog found a used bottle of private lubricant under the bed. This completely made the stay uncomfortable because thats a level of dirtiness that makes you question what else wasnt cleaned.. how many corners did they cut..ew!

Partner

4/10

Poor

01 Apr 2025

Thomas

I hated everything

Leisure Self

10/10

Exceptional

10 Mar 2025

Christopher

.

2/10

Poor

01 Mar 2025

Rayan

It was breakfast included and they are not offering it, I had to go out to get breakfast, under the bed was horrible, so dirty that I couldn’t believe, tv wasn’t working well…

10/10

Exceptional

24 Feb 2025

Colin

Thank you

Very pleasant experience

Self

10/10

Exceptional

24 Feb 2025

Eugenia

Best hotel

Julia and Linda was outstanding great hotel so caring and sweet

Friends_and_family Family

6/10

Pleasant

23 Feb 2025

Arthur

I liked it was close to stores and food.
I didn't like the WiFi wasn't working for me. This is the second time something was wrong when I stayed. Lights was out most of my check in.

Arthur Miller

Leisure Partner

2/10

Poor

22 Feb 2025

Aracelis

Rooms were dirty, dirty floors, dust all over the everywhere looks like it hasn’t been mopped in a long time, no housekeeping no breakfast rude customer service

Business Friends

10/10

Exceptional

15 Feb 2025

Jason

G

8/10

Excellent

15 Feb 2025

Jason

G ot

10/10

Exceptional

06 Feb 2025

Jeremy

Great stay

10/10

Exceptional

02 Feb 2025

Nicole

Na

2/10

Poor

19 Jan 2025

Gilberto

Worst hotel ever I've stayed at better motels

Walls had plaster not painted or sanded hair in the tub mold around tub bathroom fan was loud carpet dirty and kitchen and beds outdated and animal smell they kept my money for checking out a day early I've stayed at better motels just pure nasty

Friends_and_family Family

2/10

Poor

19 Jan 2025

Kevin

We lost power at 8:30 I specifically went to the hotel to watch the football game. The power didn’t come back till 1230. I never got to watch the football game.

Leisure Partner

4/10

Poor

19 Jan 2025

Elizabeth

Didnt feel safe.

Leisure Partner

2/10

Poor

18 Jan 2025

Silkia

It smell bad needs to be upgrade. We felt like we was staying in a shelter for homeless. We barely slept. But had no choice but to stay. We check out real early.

Business_and_leisure Partner

6/10

Pleasant

18 Jan 2025

Verified traveler

Bathroom could be better

The bathroom wasn't too clean and the shower had a leak and the water got all over the floor.

Partner

6/10

Pleasant

15 Jan 2025

Thomas

4/10 The room was VERY outdated and in need of repair. We stayed in a non-pet room but the carpet smelled of pet odors.
The shower/water pressure was great!
It states breakfast but it was a very limited continental breakfast. NO CREAM for coffee (only coffee mate)!!

Leisure Family

10/10

Exceptional

14 Jan 2025

Rafael

Great

Business Self