Tropical

10/10

Exceptional

10 Mar 2026

Sherley

This is a beautiful property, the gardens are well kept and is perfect for an evening stroll or morning walk/jog. All the rooms are walking distance to the beach. The beach is clean the sand is clean. They have machines that clean the sand early in the morning. The are multiple pool areas with many many lounge chairs. The beach has lots of chairs and umbrellas. They have a buffet area near the pool and the beach that it is excellent to eat and go straight to the beach. I absolutely will come back here. The staff is amazing very respectful, and kind. One thing i will just mention is that the room is clean, but it can use a bit of upgrading. The buffet has a great variety of food, fruits, desserts, ice cream. Each night the buffet has a theme for example one night is France, other night is Spain they showcase the gastronomy of that Country.
From Punta cana airport is only 30 minute drive.
I will definitely come back here.

Self

10/10

Exceptional

08 Mar 2026

Christa

We loved it. We did the VIP upgrade and it was awesome. Good food, service, beautiful property

Partner

2/10

Poor

07 Mar 2026

Chad

Didn’t enjoy.

8/10

Excellent

04 Mar 2026

Janeen

The staff responsible for housekeeping and customer service were incredible. However, we had a negative experience

10/10

Exceptional

02 Mar 2026

Diomaris o

Excellent service and hotel

Family_with_children

10/10

Exceptional

02 Mar 2026

Divine

Yes super tidy, and staff were kind

Self

4/10

Poor

01 Mar 2026

Olga Iris

The service was not that great. We have to ask multiple times for towels and some other items,the food was ok. They don't have control of the beach chairs and it was really difficult to find a space. The beach was beautiful, they have an adults only rooftop in property, three pools, one of them with a bar, the activities were really nice.

Partner

10/10

Exceptional

01 Mar 2026

Taylor

We had the best time at the resort. The staff were incredible, so wonderful without our toddler and very friendly and accommodating overall. The resort itself and beach is beautiful and not too far from the airport. Our room was clean and the food was great. Would definitely recommend to others!

Family_with_children

4/10

Poor

01 Mar 2026

RODOLFO

Too much bad too list. Most of the staff is rude rooms not what you pay for. Musky smell and small for what they charge. Pools and beach is nice. Carry enough singles to tip and you will get a better treatment other than that everything we tried was no. No towels hard to get. You have to jump thru hoops to get reservations at the restaurant and food is so-so. If you go stick to the Japanese hibachi style. They’re getting two stars for the pools and drinks. Everything else not worth it.

Family_with_children

10/10

Exceptional

25 Feb 2026

plante***

Great resort for family vacation, would 100% recommend.

Family_with_children

8/10

Excellent

25 Feb 2026

Christine

The grounds were well cared for, public restrooms were clean. None of the food bothered our stomachs. Dinner reservations were easy enough to set up with guest services fot the week. Trams were easy to get for making our way around the resort. Towels were hard to come by though. James with the activities team assisted us with getting towels. We made friends with a few of the wait staff. The only real downside was that our air conditioning was on the fritz in our room and while the staff did come in and clean, our bedding/pillows were damp and smelled of mildew.

Family_with_children

10/10

Exceptional

23 Feb 2026

Melissa

Me encanto el hotel, pero si buscas ambiente despues de la medianoche, este no es el hotel, toda actividad ya termina a esa hora. Cuando vayas pregunta por Luis Bautista ese es el tipo, el te busca toda las opciones para complacerte y hacer que tus vacaciones sean las mejores.

Friends

8/10

Excellent

22 Feb 2026

Emila

Absolutely amazing!

1. Room - so spacious, clean, and wonderful.
2. Food - if you don’t eat pork, it may be difficult because there is a lot of it, and they use the same equipment/grill to cook both, but still many options to choose from in the buffet (buffet was the best place to eat!) the Resturant’s are not my favorite but to each its own.
3. Beach - OMG, to die for. I would come back just for the beach. It was amazing, the waves were amazing, the temperature was amazing. Tip - if you get there early and “reserve” your chair with a towel, you’ll get a good seat. Many people are early birds, and I watched people struggle finding chairs after 9:30-10AM..

Family

10/10

Exceptional

22 Feb 2026

Anniarelis

The room was great, clean and confortable
The good amazing

Family_with_children

4/10

Poor

20 Feb 2026

david

The room was poor. Every staff demanding a tip before giving you quality service. The food was terrible and heavy on salt. The seafood was mostly bad and the drinks were poor.

Partner

8/10

Excellent

19 Feb 2026

Geovaughni

Clean room, staff friendly

Partner

10/10

Exceptional

17 Feb 2026

Magdalena Kinga

everything and everyone was wonderful and polite. Clean and nice atmosphere.

Family

10/10

Exceptional

14 Feb 2026

Sarah K

Clean room and resort, friendly staff, beautiful environment with tons of wildlife, very family friendly, lots of choices for dining, gorgeous beach!

Leisure Family_with_children

10/10

Exceptional

11 Feb 2026

Mariane

Staff was very nice

Partner

10/10

Exceptional

08 Feb 2026

Neftali

Excelente en todo el sentido, 10/10

Leisure Family

6/10

Pleasant

08 Feb 2026

Scott

Room was ok, but the whole complex appeared old.

Partner

6/10

Pleasant

04 Feb 2026

Francesca

The resort offers a stunning impression, but lacks the 5 star experience.

We booked a \"Superior Room\", but were given a tiny room with two single beds, no balcony or window, a broken AC, a broken fridge. We requested a room change, and luckily they accommodated our request and moved us to a more spacious room with a double bed and a balcony; the fridge was broken in this room too, and although we complained, nothing was done. The shower room and toilet featured glass doors, which offered no privacy. Poor room insulation, you could hear everything. We were frequently woken up by the sound of screaming children and even had a neighbor’s child repeatedly trying to open the locked connecting door at 1AM. Not great general cleanliness and poor amenities.

The \"Sunbed Competition\". Unless you wake up at 6AM to claim a sunbed with a towel, you will not find a chair at the pool or the beach. It is frustrating to see empty sunbeds reserved for hours without anyone using them while you have nowhere to sit. The beach was neglected and covered in algae that was poorly cleared once, making the oceanfront almost unusable.

The buffet quality is poor. Don't have high expectations for the onsite restaurants too.

Most staff speak very little English, which leads to confusion. We often received conflicting information depending on who we asked. While some staff were enthusiastic, others were outright rude. The animation provided great entertainment both at the pool/beach and the theatre

Leisure Partner

10/10

Exceptional

03 Feb 2026

Raquel

We had an exceptional stay. Resort is beautiful. Beach is beautiful. Grounds well kept. Staff friendly food was great. Drinks were great. We loved everything about it.

Leisure Family_with_children

10/10

Exceptional

31 Jan 2026

Jasmine

Everything was great, thanks!

Leisure Family

8/10

Excellent

31 Jan 2026

Samuel

You get what you pay for. resort is nice

4/10

Poor

23 Jan 2026

Sherley

The food was soooo bad, literally never experienced anything like it at a resort. Like the meals and options themselves kind of looked thrown together. Even just classic Dominican or American food would have been better.

Also there was no hot water in the showers. The drink options were very limited, couldn’t get a mule or a cosmo. And the ambience was just kind of boring because it was an older crowd.

Also there was BARELY WiFi.

Leisure Friends

6/10

Pleasant

21 Jan 2026

Jaime

No limitar si se paga es por el servicio completo, no llegar y pedir un valor adicional por otro tipo de consumo.

Leisure Family

10/10

Exceptional

21 Jan 2026

Kedayne

Room on the beach, staff were friendly and excellent.

Leisure Self

2/10

Poor

18 Jan 2026

Roange Angie

Will be writing a lengthy review/ uploading footage of how the supervisor

10/10

Exceptional

18 Jan 2026

Khyon

Room very clean. Beach and pool is great. There is a bar everywhere. Very much worth the money

Leisure Friends

10/10

Exceptional

17 Jan 2026

angelica

Rooms were clean,

8/10

Excellent

12 Jan 2026

Edina

Overall we really liked the resort. We had a great and relaxing time.
Pro’s:
- buffett breakfast / lunch / dinner - great and tasty selection, clean, not boring.
- lots of fruits, vegetables, salads, even green juice mornings
- pools
- beachfront
- activities
-there is a kids and a teens club for our children
- gym
- a lot of animals at the resort
- evening shows are very professional we especially liked the circus and the Michael Jackson show!
Con’s:
- majority of the staff does not speak English, so communication was hard sometimes.
- bars next to the pools offer only alcohol or sugary beverages.
- parts of the resort would need renovation,
- the level of 5 star doesn’t feel like when you look at the room’s quality.
- ice cream doesn’t taste good
- staff is not friendly,
- be very careful with tour and activity booking, theee are sometimes overpriced and you are not always getting what you are paying for.

Leisure Family

8/10

Excellent

12 Jan 2026

Ananna

Everything was perfect! The only thing I would recommend, is to have more fish or vegetarian friendly meals for people who do not eat meat.

Leisure Family_with_children

10/10

Exceptional

12 Jan 2026

Kopano

The place is amazing and the stuff are welcoming

6/10

Pleasant

10 Jan 2026

Ruddy Estarlin Rio

The workers were generally friendly. The room was not worthy of a 5-star hotel. The pillowcases smelled sweat when I arrived. I asked for them to be changed, but the bed was redone with the same sheets. The beds had no fitted sheets, which made the mattress appear. This is the first time I've noticed this situation in a hotel.

The quality of the food was not high enough. The meat was always very salty and rubbery. Desserts and breakfast in general are very good. Two out of four people in my group had stomach problems during the trip.

I also recommend booking excursions once in the hotel. When booking with Expedia, communications, changes and cancellations are very difficult to make.

The beach and the swimming pools were very beautiful.

Leisure Family_with_children

2/10

Poor

09 Jan 2026

Lisbeth

Horrible experience,

10/10

Exceptional

08 Jan 2026

Mary

This was a wonderful hotel. Beach was swimable . Staff amazing . Grounds are amazing

2/10

Poor

06 Jan 2026

Vadim

Could not find my reservation. Told me that reservation for some reason was under a different name (not true). Checked me into a room that they said was ready. When opened the door, there were other people's suitcases and belongings. Obviously, I got checked into an occupied room. Had to wait for staff to figure out where they can put me, had to go back to reception (which was not close) with my suitcases and have my room key reprogrammed. Overall, total chaos.

Leisure Self

10/10

Exceptional

06 Jan 2026

Claudia

Staff were friendly and helpful. A variety of activities were available throughout the day which made it enjoyable even if not participating. Beach was nice but filled with a lot of seaweed on our first day which to be expected but the staff did a great job cleaning it and was cleared the rest of my trip. Traveled with my family/kids. Was great will definitely return

Leisure Family

8/10

Excellent

04 Jan 2026

Erin

The staff were great! We especially loved all the staff at the Platinum Club and how they were able to make gluten free options for my daughter. We had a great time overall!

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

Mary

Great place . Staff amazing . Beautiful grounds

6/10

Pleasant

04 Jan 2026

Kiran

Resort is good but the rooms are bad. Rooms are small, bathroom and toilet doors don’t have locks and very small. For a family this is not an ideal rooms and resort is full of mosquitos. All our hands and legs turned red by the time we returned from the trip. Food menu doesn’t change much. We ate Pretty much same food for all the 4 days and for vegetarians options are limited.

Leisure

6/10

Pleasant

02 Jan 2026

Khadijah

The hotel is beautiful. The grounds are well maintained. The beach is really nice and relaxing. Be there early if you wanna get a free beach chair. The pools are amazing. A lot of things are amazing about this hotel but the things that are not amazing leads me to leave a low star. The towels are just awful. They’re old. They don’t smell clean and then you hardly get them. There’s three towels for three people that’s supposed to last the whole day when you’re at a beach resort - that’s impossible. You’re taking multiple showers and then you have to use musty smelling towels -when you ask for towels they’re reluctant to give it to you, asking if you already have towels. Some of their staff are nice but like with most places like this it’s doesn’t always seem like one gets good service unless you’re giving a good tip or you’re giving indication that you’re going to tip. there’s also people trying to sell you things - packages, excursions - it can be hectic, especially when you’re there to just relax. The meals at the reserved dinners were underwhelming and not filling except El Pilon. Buffet options were mostly not great

10/10

Exceptional

02 Jan 2026

Jacqueline

Friendly staff, good food, fun for the entire family!

Leisure Family

4/10

Poor

27 Dec 2025

Maria

The room cleaning was not good, no towel.
They enter to the room so many times in a date when only take 30 minutes to clean a room. Food is always the same. The beach was dirty that we couldn’t enjoy it. Very unsatisfactory

Leisure Family

10/10

Exceptional

26 Dec 2025

Aleksandr

Hghh

4/10

Poor

24 Dec 2025

Marianne

AC not working in room, called guest services 3 times and nothing. Many unprofessional employees, some were good, foodqaa good but the logistics for reservation and shows are terrible. The QR code to reserve activities and food wasnt working.............................

2/10

Poor

24 Dec 2025

JUNKI

The room smelled of mold the entire time, and the staff were very unkind. I have absolutely no desire to stay here agai.

Leisure Family

6/10

Pleasant

23 Dec 2025

Amanda

Beach view was stunning, unfortunately lots of seaweed and wasn't cleaned daily.

Staff was amazing.

Very limited food options, it wasn't bad just very limits and they had theme nights but nothing changed

Leisure Family_with_children

6/10

Pleasant

23 Dec 2025

Joel

The resort is understaff. Some of the workers are very nice but some are rude.

Leisure Family

10/10

Exceptional

22 Dec 2025

Lucas James

Stayed 7 days with friends and family. Loved the 2 bedroom option for traveling with older kids. Recommend getting up early to get chairs on the beach or pool.
Breakfast was great- our kiddo has an anaphylactic allergy to dairy and we had NO issues!
Lunches were good at either beach buffet or regular buffet
Dinner was good at all the specialty restaurants… loved the Brazilian restaurant as you don’t order they keep just brining food to you!
Recommend brining extra sunscreen bug spray and feminine supplies as they are expensive to buy on property.
Loved the shows and animation team. They put up with A LOT from rude and overly familiar guests… but kept their smiles and we loved them!
Daily soccer matches volleyball and activities kept our kiddo busy when he wanted to be.
Beach vendors were very nice and respectful.
King of the Beach gave us a great deal on parasailing! Great experience!
3 pools kept people spread out - it was a sold out week and at times felt a bit crowded but overall everything was great!!

Leisure Family

2/10

Poor

21 Dec 2025

Krystal

This is the only review you need to read before you decide to book here. This is not a 5 star resort. My room was so dirty I wish I could post photos for you. Your bed will be hard 100% if you have the family room the kids beds will have no pillows. Also no nice fluffy white blankets. You’ll get an itchy old flannel blanket and you will have to beg for wash cloths or a floor mat. The food is 2/10 like really bad and the entertainment is very mid. A lot of people from Dominican stay here and I’m sure it’s nicer than where they live so they give it great reviews. But this is a 3 star hotel at best. They have people on the beach harassing you to buy things. He said $200 USD for a photo with a bird. Be very careful I bought a bracelet at one price and tapped my card and was charged almost $25 USD more.

Leisure Family_with_children

6/10

Pleasant

21 Dec 2025

Jamila

Beds were pretty hard, not the cleanest room, staff was really nice, restaurant reservations system was frustrating, buffet options were 3/5.

Leisure Family_with_children

8/10

Excellent

20 Dec 2025

Anton

Pretty reasonable option for all inclusive. The rooms are pretty new and the resort is properly maintained. Apart from the few minor issues in our room, we didn’t have anything major to report. Food and shows are average, coffee and pastries are really good. Half of the restaurants were closed during our stay and we couldn’t book them. The beach is absolutely amazing, clean and quiet. The resort has absolutely room for improvement but in overall it was a great experience for a family vacation and really good price to quality ratio.

Leisure Family

2/10

Poor

19 Dec 2025

Benjamin

I chose this property based on the reviews and the fact that the facility advertises four restaurants. Unfortunately, my experience was extremely disappointing.

I stayed for one night only and arrived around 5:00 PM. I was informed that I could only eat at the buffet because restaurant reservations require 24 hours’ notice, even though the restaurants were visibly empty. The buffet food was very poor and far below expectations for a property at this price point.

The room was booked for five people, but when we arrived it was not properly prepared. I requested the extra bed for the 5th guess, which was delivered, but no blankets or pillows were provided. I called housekeeping and was told they would bring them “in a few minutes.” After more than an hour, no one arrived.

I called again and received the same response. Once again, no one came. Eventually, they stopped answering the phone entirely. As a result, we had no blankets or pillows for the kids bed and were forced to sleep four people in the same bed, which is unacceptable.

Considering we paid $500 per night, this level of service, food quality, and lack of basic follow-through is completely unreasonable. This stay did not come close to matching the expectations set by the reviews or the price, and I am seeking appropriate compensation for this experience.

Friends_and_family Family

6/10

Pleasant

19 Dec 2025

Carlos

La comida debe mejorar…Soy dominicano y el estrang

10/10

Exceptional

14 Dec 2025

Diana

Clean rooms

10/10

Exceptional

13 Dec 2025

Angelica

Loved the hotel

Leisure Family_with_children

10/10

Exceptional

07 Dec 2025

Olga

The property is very beautiful. Also the beach was amazing.

Leisure Family

8/10

Excellent

06 Dec 2025

Ivaylo

Hotel layout and grounds

10/10

Exceptional

02 Dec 2025

Ylli

Thank you

Leisure Family

10/10

Exceptional

26 Nov 2025

Baby

Amenities

2/10

Poor

24 Nov 2025

marisol

Terrible stay, definitely not a 5 star Resort. Ended up downgrading us from 2 bedroom Suite, to a one bedroom room because they could not accommodate our stay. The service was terrible, the food was gross and

10/10

Exceptional

22 Nov 2025

Taha

Everything was good

Self

2/10

Poor

22 Nov 2025

Ashley

My stay at this hotel was extremely disappointing. The service was terrible from the start—staff were unfriendly and unhelpful. The pillows were very uncomfortable, and when I asked to have them changed, they refused, which was shocking.

The room itself had several issues. The TV didn’t work at all, and the AC was barely functioning, making the room uncomfortable. To make matters worse, the food was not pleasant and definitely didn’t meet expectations.

Overall, I would not recommend this hotel. The lack of basic hospitality and poorly maintained facilities made this a very frustrating experience.

Leisure Family_with_children

10/10

Exceptional

22 Nov 2025

ILONA

The only disappointment was the poor internet connection

6/10

Pleasant

18 Nov 2025

imani

Beach was beautiful! But people were allowed to leave their towels all day to save chairs.
Hotel was clean and staff was seen mopping and wiping all day.
The staff make this hotel what it is. Everyone was so attentive! And except for directly at the bar the service was fast.
The reason this hotel is a 7.5 out of 10 for us was the food. Three of the five included restaurants were closed. No explanation just closed. The other two were booked solid until late night the last night. The buffet was always available but the options were the same lunch and dinner every day. There would be one or two items new but the majority was the same. Also if you like seafood, this hotel only does fish and calamari and sometimes shrimp. No crab, lobster, oysters etc.
The staff and beach made this trip for us. Although tipping is optional everyone should tip the staff as much as they can because they work incredibly hard to make sure you’re having a good time!

Leisure Partner

8/10

Excellent

13 Nov 2025

Bharathi

The room was clean. Eco-friendly rooms. Staff were friendly and courteous. The property was clean. Wish they had better bathroom.

Leisure Family

6/10

Pleasant

12 Nov 2025

Dariusz Boguslaw

This years is not to good cleaner room..only 2 towels in person!!!

Leisure Family_with_children

10/10

Exceptional

10 Nov 2025

Shirley I

Great customer service & will return to the resort

Leisure Family

8/10

Excellent

09 Nov 2025

Maude

Les vagues sont grosses pour y aller avec de jeunes enfants, mais très plaisant pour les meilleurs nageurs

Leisure Family_with_children

6/10

Pleasant

08 Nov 2025

Ivonne

Some areas have loses ceramic floors
Pools don’t have stairs to go in and out
A lot of mosquitoes
Sargassum was not cleaning for 4 days

Leisure Partner

4/10

Poor

08 Nov 2025

Erick

To start, if you can, try to book and pay here online in advance. If you pay at the resort, they’ll “convert” your dollars just to charge you in dollars again — which makes no sense. Because of that, our room ended up much more expensive. My two-night reservation was supposed to be $320, but I ended up paying around $623.80 at the front desk only for 2 people.

To continue, we were a family of 6 adults and 2 little girls, and honestly, the resort left us with mixed feelings.

The negatives:

The facilities were very basic, nothing impressive.

The staff at the beach bar often seemed in a bad mood.

The power went out the very first night we arrived.

The air conditioning didn’t cool properly.

All four rooms we booked had a strong musty, moldy smell.

The food was average at best, with little variety or quality.

The Mexican restaurant was a big disappointment — the food was terrible.

The sports bar near the reception needs urgent attention; the rotten smell there is alarming.

The positives:

The staff at the El Pilón buffet restaurant were very kind and attentive.

The pools were pleasant and clean.

The beach was well maintained.

The DJ and nightly shows were fantastic — fun, lively, and well organized.

Overall, it’s not a resort I would recommend 100%. The maintenance and service issues outweighed the good moments, though I do appreciate the friendliness of the restaurant staff and the great entertainment at night.

Friends_and_family Family

4/10

Poor

06 Nov 2025

Tanya

The WiFi was horrible. The food was absolutely disgusting. The drinks were pretty good. The staff were nice. Went to the sports bar. Nobody took my order for almost 15 minutes. Never staying at this resort again. A complete waste of money.

4/10

Poor

03 Nov 2025

ReAsia

From the start, my room wasn’t ready at check-in and there were no towels available. The air conditioning didn’t work properly, and despite multiple complaints, staff refused to send maintenance or address the issue, claiming the system was working normally. In reality, it doesn’t provide real cold air—it blows cool air for a few minutes, then switches to fan mode, leaving the room warm and uncomfortable.

Leisure Family

10/10

Exceptional

03 Nov 2025

NiCole

The staff were pleasant, the room was clean and comfortable, the food was great, and there were many activities for us to do.

Leisure Family_with_children

10/10

Exceptional

01 Nov 2025

Rosa

Yes

10/10

Exceptional

30 Oct 2025

Gospa

clean room , staff and amenities

Leisure Partner

6/10

Pleasant

28 Oct 2025

Farid Julio

Puede mejorar.

Leisure Family

10/10

Exceptional

27 Oct 2025

Tilia

I really enjoyed my stay here! The dining options were excellent, the staff was friendly and attentive, and the food quality was outstanding. Overall, a wonderful experience—I’d definitely come back again!

Leisure Partner

8/10

Excellent

24 Oct 2025

Sarah

The resort is really nice! The room was nice and clean the air conditioning worked great! Everything was really nice until the weekend came and a lot of people checked in, with people that didn’t respect anyone, with kids that were not nice. It was hard to get food, or drink. I wish I knew about the weekend being busy and I would had planned the swimming with dolphins or activities outside the resort those days

10/10

Exceptional

22 Oct 2025

osvaldo

Nice

10/10

Exceptional

21 Oct 2025

Maira

Bathroom wasn’t cleaned but other than that it was gorgeous

2/10

Poor

20 Oct 2025

Mark

I'm not even sure where to begin.

This was probably the worst resort I've been to.

First thing is we got a room with a bunk bed for the kids. The room didn't have hot water so we started our time unintentionally having to shower our 1 and 3 year old in cold water. Then we discovered the back sliding door couldn't lock and the room was on the ground floor so anyone could get in. The final straw was my child was turning the light over the bunk bed and the entire light fixture came out of the wall exposing electrical wires. I couldn't risk the safety concerns so I walked all the way to the front desk and asked to change the room. I asked the speak with a manager and the guy at the front desk had such a dismissive sassy \"oh you want a manager?\" He understood the concerns were serious and gave us another room. That room has also hot water issues and the shower flooded quickly backing up into the room. Luckily that room has a second shower and that worked alright so we managed.

The food was almost entirely poor. I would say I'm easy to please but you know it's bad when it's commentary of all the guests. The Japanese and Italian reservation only restaurants were enjoyable. The Mexican reservation restaurant was really bad, my veggies were still frozen and we heard the Brazilian steakhouse had a lot of sausage (like the buffet) and pork but no steak lol. The daytime lunch spot that is open in-between lunch and dinner was absolutely terrible. I can't even describe what the items w

Leisure Family_with_children

8/10

Excellent

20 Oct 2025

Michael

Very nice place. The only issue we had was way to much solicitation, could not get away everywhere we went someone was trying to sell something, on the beach walking to the beach could not relax.

Leisure Family

10/10

Exceptional

20 Oct 2025

Brunilda

All facilities

Leisure Partner

6/10

Pleasant

19 Oct 2025

Marie-Ange

Staff were super nice and always ready to help us. Truly a stunning resort (aesthetic and the views). I give the cleanliness a 3/10. So that alone wouldn’t want to make me go back…

Leisure Family

10/10

Exceptional

17 Oct 2025

LUIS ANGEL

Was very good experience

Business

8/10

Excellent

06 Oct 2025

Esthefany

The only thing I did not like was the drinks. Bad quality liquor!

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Yadira

Ame el spa, la piscina y el servicio. Volvería otra vez. Gracias.

Leisure Family_with_children

10/10

Exceptional

22 Sep 2025

Avril

Good

10/10

Exceptional

21 Sep 2025

Dwayne

Property was fine never book with Expedia

Leisure Family

4/10

Poor

18 Sep 2025

Sharon

You need to bring every mosquito repellant going!

My room was changed 3 times. The 1st one was covered in insects! ants and mosquitoes. The 2nd room was cleaner, or so I thought! I had already spend 10 nights in DR but that night I got 12 mosquito bites all over my body! It was awful. Never once got bitten in the other hotels I had stayed at previously. The staff were empathetic and ugraded me to the beach view room - it was 'better' (not to be ungrateful but I was in pain and itchy as hell) the food was okay I guess. Standard salt and pepper dishes with tabasco or siracha for flavour. Although Meat and fruit and vegetables were fresh. You wont go hungry but, I couldn't wait to get home and cook myself. Dirty pool. DR Staff were nice 👍

Self

4/10

Poor

16 Sep 2025

Michael

Pools and bars were enjoyable, staff was friendly all-around.

Biggest complaint was the AC in the rooms. It was so humid and damp in the rooms that the sheets, clothes, and virtually everything was moist. This was so uncomfortable.

The quality of food was dissapointing from the buffet to dinners. Chinese dinner was the best followed by japanese. Majority of buffet food was not enjoyable and dissapointing... overcooked, cold, unseasoned, etc..

Leisure Friends

10/10

Exceptional

16 Sep 2025

Annette

We had a great experience! The staff was amazing and always so pleasant and helpful during our stay. We added a ro uograde upon arrival with an ocean view. The room was roomy with no issues. The good options were good. We will be back!

Leisure Family

10/10

Exceptional

14 Sep 2025

Theodora

I had a wonderful time with the staff there I love them all thank

Leisure

8/10

Excellent

13 Sep 2025

Yunior Hernandez

Hotel was pretty nice, staff it’s the best, the only a think needs improvement are the restaurants, the buffet on my first day was not good organized the food on the containers was not what the signs were showing and the same food repeated on different places around the buffet. There was not enough glasses so it takes me a while to get my drink.

Leisure Friends

10/10

Exceptional

12 Sep 2025

Adam

We had a wonderful time in vacation with our children. We took advantage of the kids club and their scheduled activities. Alexandra, the supervisor at the kids club, was fantastic with my kids making sure they were comfortable and having a fun time. We would absolutely consider coming back!

10/10

Exceptional

10 Sep 2025

Mahmud

Great resort.

Leisure Family_with_children

8/10

Excellent

05 Sep 2025

Kiritkumar Ravjibhai

The resort is beautiful just like its name “Tropical deluxe” but the food quality has to be improved. Comparing to other resorts I had been stayed in Punta Cana, the food here is the worst. Other than that, my overall experience in this resort was great. And the best part was there is no upselling, or pressuring us to go for time sharing.

Leisure Family