Doubletree by Hilton Ras Al Khaimah

United Arab Emirates , Ras Al Khaymah
RAS AL KHAIMAH, P.O. Box 11938 Al Jazah Road
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100 reviews shown

10/10

Exceptional

15 Feb 2026

Nageswar

Great views

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

IHINOSEN

Great quality for the price and considering being inclusive, there was enough activities and food to go around. Thanks for a lovely stay!

Leisure Family_with_children

8/10

Excellent

05 Feb 2026

Niamh

Everything was great but the entertainment wasn’t great could be better and the buffet restaurant food was also good but could have more options. The room was always spotless, staff were very friendly and the pools/beach were amazing.

Leisure Self

10/10

Exceptional

18 Jan 2026

Hagai

Great stay, staff were friendly and helpful

Business_and_leisure Family

8/10

Excellent

11 Jan 2026

yusuf

Well Maintened resort , room was nice

Friends_and_family Family

6/10

Pleasant

20 Dec 2025

Anup Premaraj

- Electricity tripped five times (2am & 4am & 7.30am & 9am)
- Got used forks twice, hot chocolate was cold
- No one picked up for buggies
- When I tried calling at night for electricity issue, I tried calling for 20 mins waiting for someone to pick up
- Tried canceling because of weather (you can't cancel bookings but you can't offer services)
- Corridor on our floor and area outside sanchaya stinking of used toilet
- Three adults were checked in but there was no blanket, pillow for the third one
- No dental kits available in the room (over 30 mins to send it with 3 follow ups)
- Buffet tables and chairs were dirty

Leisure Family

10/10

Exceptional

07 Dec 2025

Ian

Generally very good

Friends_and_family Family

10/10

Exceptional

05 Nov 2025

Jose Eduardo

Excellent all around 5* hotel with very friendly and helpful staff. Very family oriented but big shared areas for all to have quiet and enjoyful time.

Leisure Family_with_children

10/10

Exceptional

03 Nov 2025

Lisa

Very friendly and helpful staff. Great food. Bedroom was extremely comfortable.

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

Samer

Great staff and stay

Leisure Family_with_children

10/10

Exceptional

27 Oct 2025

Syed

We stayed for a week at the DoubleTree Resort for a destination wedding, and everything about our stay was absolutely wonderful. The staff were courteous, attentive, and genuinely made us feel special throughout.

Check-in was smooth and welcoming thanks to Anjali, who explained everything in detail and set the tone for a great stay. We stayed in the Arabia Suite, which was super spacious, beautifully furnished, and very comfortable. Khaled, the manager, personally shared his number and encouraged us to reach out anytime and he was always available and helpful whenever we needed anything.

Every morning, Pabrita and Nova made #breakfast such a pleasure. Pabrita took great care of us, and Nova at the egg station remembered our preferences and served everything with a smile. Waseem from valet/concierge went above and beyond to help with our car and luggage always friendly and professional.

The food at Marjan restaurant was excellent, and even though the hotel was very busy, service was quick and efficient. Having Salt Burger right across the hotel was a nice convenience for quick bites. The only small downside was the ongoing roadwork in the area, which made getting in and out to the city and Al Hamra Mall a little tricky but that’s temporary and beyond the hotel’s control.

Overall, it was an amazing stay, and we left with beautiful memories. Special praise to all the staff, especially Anjali and Waseem, who truly went the extra mile. We will definitely be coming back!

Leisure Family

10/10

Exceptional

25 Oct 2025

Navneel

Loved our stay there with family

Leisure Family_with_children

2/10

Poor

15 Sep 2025

Aisha

Room was not ready upon check in. Gave us another room that was dirty. Everything about the dining area was dirty as well as pools and common areas. Almost always was served with glasses that had stains

Leisure Partner

10/10

Exceptional

29 Aug 2025

Jamal

Amazing pools food and clean.

Friends_and_family Family

10/10

Exceptional

24 Aug 2025

Rajagopal

Good

10/10

Exceptional

21 Aug 2025

Ahmad

All ok perfect stay

Friends_and_family Family

10/10

Exceptional

12 Aug 2025

Alexsandra Anna

Overall amazing experience

8/10

Excellent

07 Aug 2025

JOE

Great hotel for a holiday in RAK, really good service and great ammenities

Leisure Partner

10/10

Exceptional

30 Jul 2025

Steven James

From the moment I arrived, I was greeted with warmth and professionalism by the front desk team. They made me feel welcomed and attended to all my needs promptly. Throughout my stay, I had the pleasure of interacting with several remarkable staff members, including Manohar Kumar, Asif Ahmed, Ganesh Nagarkar and Kavintha whose attentive service and culinary expertise made dining morning, lunch and dinner a delight. I had special requests during my visit which were a lemon and ginger shot every morning and a strawberry milkshake for my daughter Florence. After day one of my request, I never had to ask again as the mentioned members of the team would have them ready on arrival to the restaurant. Truly outstanding attention to detail with regards ensuring customer satisfaction.

It's evident that the staff is not only skilled but also passionate about creating exceptional guest experiences. Their dedication to ensuring that every guest has a memorable stay is truly commendable.

Business_and_leisure Family_with_children

10/10

Exceptional

17 Jul 2025

Natalecia Samantha

The property was beautiful. It was very clean and safe. They had multiple pools including a mini water park area, it was close to the beach so there were options for multiple water actions including jet skiing, camping and others. The food was great, there were a lot to choose from. The overall stay was great. No complaints.

Leisure Family_with_children

10/10

Exceptional

13 Jul 2025

Raed

Excellent

Leisure Family_with_children

8/10

Excellent

03 Jul 2025

Umang

Very nice and big Property. Excellent location. Need proper maintenance in rooms. Balcony door lock was not working. Main door safety lock was broken

Friends_and_family Family

10/10

Exceptional

01 Jul 2025

Janis

Positives: super clean, a plenty of good quality food, attentive staff. The spa was great.
Negatives: website claims that the hotel is offering a free shuttle within 30 km radius. The only place where the shuttle goes twice a day, is a nearby mall. Also, the hotel is very far from the airport and the city, no uber or taxi will come to pick you up, so for all activities, you are dependent on the travel agency within the hotel. You can rent a car with a driver for the whole day, for example.
Lastly, the hotel serves mainly families with kids. There is loud music and screaming kids all day. So if you’re looking for something quiet and relaxing, this is not it.

Leisure Family

10/10

Exceptional

05 Jun 2025

Vinay

Happy

Partner

2/10

Poor

03 May 2025

aradhana

Very dissatisfied

10/10

Exceptional

18 Apr 2025

Brodie

Cheap and cheerful. Great for the kids.

Leisure Family_with_children

10/10

Exceptional

06 Apr 2025

Helen

Beautiful setting. Comfortable rooms. Staff very pleasant & helpful. Definitely recommend! Will be returning without a doubt.

Leisure Family

8/10

Excellent

01 Mar 2025

Mauricio

The hotel makes a good impression from the lobby, but the standard room has quite small beds for a family if four (two adults and two small kids).
At the reception they allowed us to do an early check in, which was amazing because we were extremely tired from the flight.
The hotel has a construction work on its side, which makes it quite noise at the beach.
The restaurant is very crowded and the food of the buffet is by far not at the level you would expect from a 5-star hotel. It’s not bad though… just not 5-star.
The all inclusive package, although convenient, is not impressive either.
Some staff tried to help and facilitate everything for us, but some people were simply lost and not helpful.
Overall it was a good experience for our family. The beach is nice and calm (not sandy, but full of broken shells as it’s not a natural beach), kids pool is warm (even though it’s an external pool) and they have the water playground and the regular playground.
The tourist agency (Cleopatra Tours) has good options, but you may need to negotiate the prices. They will give you some very overpriced options.

Leisure Family

10/10

Exceptional

23 Feb 2025

Kellye

Love the staff, food, amenities and size of room!! Tharanga was extremely nice on a day when I was sick. We will return.

Leisure Family_with_children

10/10

Exceptional

14 Feb 2025

Nicola

First time staying here. Booked garden room with twin beds which turned out to be too small for us to sleep in with teenagers! Hotel kindly gave us a free upgrade to sea view where twin beds were bigger. Room also had a sofa bed which gave us more options for sleeping. Good breakfast but probably wouldn’t do half board again as evening buffet didn’t offer much range for fussy eaters! SALT is across the road though for evening bite. Loved adult pool with floating cushions. Very relaxing. Would definitely return..

Friends_and_family Family

10/10

Exceptional

23 Jan 2025

Vladimirs

Very nice beach, clean rooms, helpfull staff.

Friends_and_family Family

6/10

Pleasant

01 Jan 2025

David

Poor experience overall

I stayed over the busy new year period; but, for the price charged for the room snd my stay, the experience felt more like a factory or a busy airport than a 5* premium hotel. This was not a 5* experience. The bedroom had been cleaned before arrival but not checked - I discovered damaged curtains and the body-wash bottle was empty in the shower. It took an age for my luggage to be brought to the room. The front desk clerk at check out was mechanical in her attitude. Poor experience overall - lacked any personal touch.

Self

10/10

Exceptional

19 Dec 2024

Ahmed

Thanks a lot 👍

Its an amazing resort , staff are very friendly, pools are big with a lot of activities

Friends_and_family Family

10/10

Exceptional

11 Dec 2024

David

Amazing hotel with a wonderful staff!

Business Family_with_children

10/10

Exceptional

09 Dec 2024

Paul

Weekend getaway

Really spacious and comfortable room. We have stayed many times as good choice of food and entertainment options on site and nearby. No need to drive anywhere once parked.

Friends_and_family Family

6/10

Pleasant

31 Aug 2024

Mohammed

I would like to give a big thankyou to all the hard working staff members that help make this hotel run. The restaurant staff, the house keeping staff the engineering staff the maintenance staff, all such hard working people.
I would like to mention one name Mr Aye Min, this young man was so helpful and kind. Everyday he would check on the room, to see if we needed anything. He did a great job cleaning our room. It's just made our stay comfortable.
Now let's get to the food,,,, absolutely average, breakfast was nice, as you would find in all hotels. Lunch and dinner where Big disappointment. I stayed for 10nights and I could honestly say I only enjoyed the food for 4 nights. The chef wasn't very approachable because I saw him having a discussion with a German customer who was also complaining about the food, the chef was very rude with the way he responded.
The kids club, the Waterpark I would give 10/10.

Leisure Family_with_children

2/10

Poor

20 Jun 2024

Verified traveler

Avoid!

Food selection is poor throughout the day.

All inclusive package runs from noon to midnight only.

Icing on the cake: would not let us bring a nanny during daytime unless we paid for her access (as if she would use the pool, beach, etc). Manager threatened to call police over this. I have never felt so unwelcome at any hotel.

Friends_and_family Family

8/10

Excellent

27 May 2024

Anand

all inclusive package

I had taken a all inclusive plan for this stay. The drinks were not premium. Asked for a banana for the baby, one oytlet said go to another, another said go to another. Asked for ginger ale at the bar, said it is over and need to get it from another bar.

Friends_and_family Family

8/10

Excellent

10 Apr 2024

Verified traveler

Overall good hotel, with some strong downsides.

All the beers you will drink here will be hot, you can’t get an ice bucket with the beers, even by paying about 100 usd per day for each family member on the so called all inclusive package - it is all inclusive with no food options in the pool or bars. Also, people o. The bar does not know the ingredient quantities for the drinks, which means you get a different flavor on each drink.

You can’t get a beer, drink or even soft drink before noon time. This means you will get up early to try to get a chair by the pool or beach and till noon you can’t have drinks for the usd 100 (the so called all inclusive). So enjoy your time on one of the strongest hot areas of the planet without drinks till noon.

Friends_and_family Family

4/10

Poor

26 Feb 2024

Verified traveler

Not a 4-5 star hotel

The hotel is okay if you are just looking for a cheap getaway, but from a 4-5 star hotel I expected better things. The quality and choice of food and drink was really poor. If I had known then I wouldn’t have paid for all inclusive as it was a massive waste of money. All the bars and entertainment close early too which was disappointing. It wasn’t dirty but I wouldn’t say the hotel was entirely clean either. Table service is slow at all food times and plates/cutlery still wet and felt unhygienic.

Partner

6/10

Pleasant

21 Jan 2024

Islam

Food quality was poor at breakfast & dinner and limited options. Restaurants staff aren’t professional.

Friends_and_family Family

6/10

Pleasant

29 Dec 2023

Vinicius

We opt for the 'all-inclusive' package, however, was very disappointing. Very limited options for drink and eat. Also, the food offered was average. I would not recommend.

Leisure Family

8/10

Excellent

29 Dec 2023

paul

Great accomodation and facilities. Water sports and beach position excellent.
Breakfast buffet too noisy and busy.

Leisure Family

10/10

Exceptional

26 Dec 2023

Ramy

It was amazing stay, we as a family enjoyed a lot.
The hotel is very clean, well organised and the staff is so helpful.

Friends_and_family Family

8/10

Excellent

18 Dec 2023

Ahmed

Good to stay!

the hotel is huge and nice to stay in, my only feedback was regarding the breakfast as it was not as it should be! the pool temperatures was controlled while the water at the kids water park was extremally cold!

Friends_and_family Family

6/10

Pleasant

17 Dec 2023

Verified traveler

Breakfast was limited
The water in Kids playing area are so cold

Friends_and_family Family

10/10

Exceptional

15 Dec 2023

Tushar

Great property for families and kids while retaining adult only areas for guests who don’t come with kids. Good sized rooms, excellent staff and plenty of activities for everyone. This resort is my and my family’s top 2 destinations in UAE.
However, there are a few small issues that I noticed. I got the impression that some (very few) facilities are struggling due to their age and with the huge influx of guests. Toilets near the pool and Pirate ship splash pad were clogged one day. Splash pad showed signs of wear and tear. Kids club has limited options and also needs a refresh. Breakfast options for vegetarians was limited.
But these are very small issues and overall the resort facilities and staff are amazing, among the best I have experienced in UAE.
Highly recommended!

Leisure Family_with_children

2/10

Poor

22 Oct 2023

Ocean

The property is outdated and few amenities inside the rooms. Our bidet in our room is rusty and we are so scared to use it. The TV was an outdated one, the air conditioning was too noisy as well. Didn’t sleep well and the pillows in our room are not that good it flattens all the time. The buffet if you are on a all inclusive has fewer selections, same set of appetizers everyday no fruits such as blueberries, and other berries. Better to choose the ultra inclusive which u can eat everything. I was so totally disappointed since it was our first time here. It did not met my expectations at all since it was nice on the picture.

Business_and_leisure Family

6/10

Pleasant

25 Jul 2023

Verified traveler

Large resort with good family options

A big resort with lots of beachfront and plenty to keep the kids occupied. Rooms are okay with good space and all the basics.
However the Hilton TV system is terrible and when it actually loaded we were unable to connect any devices to it from the built-in Hilton menu. If you've got a Samsung TV remote at home, bring it with you and simply use the Screen Mirroring built into the actual TV OS.
Each night we had to register with the front desk about noise complaints for the guests upstairs and although this can happen anywhere, a good hotel knows how to respond quickly to resolve the situation for guests. Here we had no luck and the front desk didn't do anything and was very disappointing.
So lots of good with the trip, but unfortunately lots of bad and wouldn't stay there again (given so many competing options next door and nearby).

Friends_and_family Family

10/10

Exceptional

21 May 2023

MOHAMMED

Good hotel for kids with family

Good service and different feasibility
And I liked the kids club

Friends_and_family Family

8/10

Excellent

31 Mar 2023

Verified traveler

checkin took time, however, overall it was a pleasant trip

Friends_and_family Family

10/10

Exceptional

27 Mar 2023

Verified traveler

Weekend stay

Really love this hotel - good location on the lagoon and lots of good facilities. Great breakfast - loads of option and now included with room price.

Friends_and_family Family

10/10

Exceptional

20 Mar 2023

lucas

Great place for families.

Business Self

8/10

Excellent

27 Dec 2022

Prateek

Everything perfect except the food and food servic

Everything perfect except the food and food servic

Friends_and_family Family

10/10

Exceptional

17 Dec 2022

M.MOUSTAFA

Perfect stay! Relaxing and beautiful! Highly recommended.

Leisure Partner

10/10

Exceptional

14 Nov 2022

ANDRES

Excellent, is the only word I can say about our stay in the resort. Facilities are nice and elegant, family friendly, rooms comfy and clean, food tasty with many options and the best part...genuine kind and nice people taking care of any guest request. Plus the Colombian singers at night time doing and extraordinary job !!!

Leisure Family_with_children

8/10

Excellent

12 Sep 2022

Verified traveler

Average - extremely busy - not a place for a quiet trip away - service was ok - nothing special

Friends_and_family Friends

6/10

Pleasant

09 Jun 2022

Ahmed

Generally it's very nice hotel, great for families. No much variety in buffet, especially in dinner. Friendly and helpful staff in restaurant and housekeeping.

Leisure Family

10/10

Exceptional

22 May 2022

Faysel

Really nice hotel and friendly staff

Leisure Friends

10/10

Exceptional

05 May 2022

Khalid Elias

Relaxed holiday

Nice place for a family holiday
Full of East-European tourists
The staff are super friendly
The location in Marjan Island is secluded. There is a nice mall nearby

Friends_and_family Family

8/10

Excellent

05 May 2022

Verified traveler

EID BREAK

breakfast not so good

Friends_and_family Family

6/10

Pleasant

08 Apr 2022

Valentin

Old hotel. It needs to be refreshed

Business_and_leisure Self

8/10

Excellent

28 Mar 2022

iember

Started off really rough but after a day, we made our stay exciting. Thank you very much.

Leisure Family

6/10

Pleasant

21 Mar 2022

Verified traveler

Booked through hotels.com with breakfast, nobody offered us the bite standard packages due to that. In the last day of my staying I noticed I would pay much less with the all inclusive packages that are offered to guests, but I had no information. Resort is full so you do not get a personal treatment. The amenities are nice and great quality. However, I felt I so ended more than the value I got as I did not have any packages.

Friends_and_family Family

4/10

Poor

08 Mar 2022

Verified traveler

Even you upgrade, you will not get what you paid for
You need to “fight” for your rights

Food is terrible and not fresh.

Hotel doesn’t worth 5 stars for sure and it one of my worse experiences.

Leisure Family

10/10

Exceptional

07 Mar 2022

Great hotel and facilities for a reasonable price.

Great hotel and facilities for a reasonable price.

Lovely friendly staff, loads of different pools to choose from. Food was so-so but overall a lovely hotel and not overpriced.

Self

2/10

Poor

20 Jan 2022

Urs

The check-in lasted 30 minutes. They wanted to charge me again, although I already paid Expedia

Business Self

10/10

Exceptional

06 Jan 2022

Darryl

Amazing - Will certainly go back again.

We loved our stay at DoubleTree. The family had a lot of fun.

The check-in was easy and quick. Finding the rooms was a little complicated, but one of the staff helped us out.

The rooms were massive, totally worth it. Everything was pretty much up to the mark. I had 2 issues though. The light and shower situations were a little too complicated. I felt like I needed some instruction as it took a while to figure out.

The property was amazing. There's a lot of activities to do for all ages. The water park was the highlight. The kids and adults enjoyed it alike.

The breakfast was amazing. There was a lot of variety to choose from. The staff was very helpful and the live stations were abuzz.

The checkout process was very simple and quick as well. All-in-all, an amazing experience. Will certainly go back again

Friends_and_family Family

10/10

Exceptional

30 Dec 2021

Charles

Fab as ever

Always love family holidays here.

Friends_and_family Family

8/10

Excellent

04 Dec 2021

Yves

I liked the hotel and its good location. Facilities are convenient. However, it was too much crowded! Most of other guests were on All-Inclusive package and plenty of families and tourists (mainly from East Europe), which made the environment everywhere noisy and crowded!

Leisure Partner

4/10

Poor

18 Nov 2021

Daniel

Cleaning not up to standard

Amazed to come and find 3 dirty towels, stained with blood, as we check in. Unbelievable. The hotel is understaffed for the amount of guests they have. During breakfast, 2 mugs were dirty also.

The pool and beach facilities are great, but those 2 main things about cleaning makes me not want to come again

Partner

10/10

Exceptional

15 Nov 2021

Verified traveler

40th birthday staycation

Overall experience was great.

The facilities are good and the pools are amazing.

I would like to give special thanks to Rohit from reception, Vino from Marjan restaurant and Irfan from concierge for making my stay extra special.

I want to also thank the housekeeping for adding a little birthday decoration upon my check in.

Would love to be back again.

Friends_and_family Friends

4/10

Poor

25 Oct 2021

Andrej

Property could not manage the volume of the quests:
1. No towels at the pool for 4 days if you come at 10.00am
2. Food orders at the pool take approx 1h to get it
3. Dining options are poor, both restaurants were fully booked for 4 days even prior our arrival to the resort.
4. Buffet dining is very very average quality food
5. Breakfast offering is very limited and not worth the money.
6. Arrived at 15.00 the room was not ready.

Overall quite disappointed with my stay, was staying in this resort 6times and this one was very disappointing.

Leisure Family_with_children

10/10

Exceptional

24 Oct 2021

Abdullah

The facilities in the property is good but the room was not clean,

Leisure Family_with_children

4/10

Poor

24 Oct 2021

Wesley

Not a 5 star experience

Whilst the facilities are good, service and the overall quality of food and bev are substandard for a 5 star.

Housekeeping is poor and don’t react. House cleaning put 3 towels in a room 2 days in a row even after highlighting it.

Eating in the restaurant is not good. Tables aren’t cleaned timeously and getting any form of drinks service is a challenge. Many cool drinks are flat with no gas and cocktails are not made correctly. Food quality overall is on a 3 star level.

Was told to wait 1 hour for a plate of fries as the hotel was busy serving brunch. Seems not all guests are treated the same.

On checkout not all our stuff was collected from the room and eventually needed to go back myself to collect.

Friends_and_family Family

2/10

Poor

23 Sep 2021

Phil

Leaving is the best pa

6/10

Pleasant

14 Aug 2021

Verified traveler

Check in experience

We decided to go on weekdays to avoid crowds and we're surprised to see the queue at Check-in. All check in staff are trainees and took forever for each guest. We finally managed to check in around 4.15 pm after being in line for an hour, and then they tell us our room was still being sanitised and would take another hour! So by the time we got to the room and got our luggage, it was 6pm. It was like we changed and got to the pool but everything closed within 10 minutes. Highly disappointed. The entire day wasted for my super excited kids!
At that time the Check in lady told us that we would be able to get a late check out if we asked on the last day. Sadly, on the last day, the same lady refused saying they needed the rooms as expecting weekend crowds.
Very disappointed.

Friends_and_family Family

8/10

Excellent

08 Aug 2021

Deepak

Good feedback

The stay was good .. Ram from the Pool areas.. one server and another life-quart were really the amazing supportive people..

Overall, the facility was too crowded though the Covid restrictions were in place but could be more cleaner

10/10

Exceptional

08 Aug 2021

Richa Anand

Comfortable

Very friendly polite and efficient staff.. we had some issues with electricity and air-conditioning in our room - it was promptly attended to and set right.
The Italian restaurant (Vespa) on the property was very good : served excellent food and wine!
Breakfast buffet was elaborate, had great variety of good food :)
Wish, they would expand the in-room dining menu as well… it was very limited, and not so great in taste also.

Friends_and_family Family

6/10

Pleasant

02 Aug 2021

Verified traveler

The property was great, no issues and it was clean. However, the lobby, the buffet restaurant were extremely crowded. At time, there were more than 200 in the lobby. It was very loud with children running up and down the lobby, balloons popping, children screaming.........it was very hectic. The buffet was just as loud and crowded. If you looking for a quiet location, this is not/not your place.

Business Self

10/10

Exceptional

24 Jul 2021

Verified traveler

Property is nice. Environmental is good. Nice beach accesa and water slides for kids.

Leisure Family

10/10

Exceptional

23 Jun 2021

Ameena

Nice hotel

It was nice, little crowded but in the morning the beach was nice and quiet. The hotel is best for families.

Friends_and_family Friends

10/10

Exceptional

14 Jun 2021

Imran

Very nice and comfortable

Friends_and_family Family

8/10

Excellent

19 May 2021

Verified traveler

Excellent staff. Esp. Lila from. Front office. Amidst the crazy rush, he finished the admission procedure in a dash.

Leisure Family

6/10

Pleasant

27 Apr 2021

Robert

Lovely, just a shame we paid for dinner and never used it only went for the a la carte.

Partner

10/10

Exceptional

26 Apr 2021

PETER

Great stay!

The whole family enjoyed the stay, esp the kids who loved the pool options and the waterpark. Food was great as well.

Friends_and_family Family

8/10

Excellent

18 Apr 2021

Maria

Great Staycations before Ramadan 2021

Had fantastic staycations. Staffs are friendly and helpful esp. David (Waiter from Lounge Bar). Comment only is there is no free wifi in the room but in public areas, there is accessible to wifi.

Partner

4/10

Poor

12 Apr 2021

Muhammad

The Resort only has open shower facility...

We booked half board,
Breakfast was good with lots of varities,
dinner food was terrible as food combinations were lacking authenticity,
Room was nice spacious, we booked king bed with sea view n balcony.
Most disappointing things were, there is no shower or changing facility for whole resort except rooms and all pool temp were bit hot for starting summer.
So think twice if you plan to stay longer after checkout.

Friends_and_family Family

10/10

Exceptional

04 Apr 2021

Sheetal

It’s an absolutely fantastic property, very friendly and helpful stall all over the hotel

Friends_and_family Friends

10/10

Exceptional

21 Feb 2021

Diana Shafrida

Beach

Love the scenery and view of the beach. Friendly staff

Friends_and_family Family

10/10

Exceptional

31 Jan 2021

Alaa

It was wonderful and relaxing stay

Friends_and_family Family

4/10

Poor

29 Dec 2020

AHMED

Bad experience

I would recommend any one that thinking on a hotel in RAK to chose any expect this one,
1- towels is torn
2- tissue box is empty
3 - dust all over
4- floor not cleaned well

Poor management reaction (assist manager) to complaint , even no sorry !

5 Try to enter room while your family inside !

6- no sign fir don’t disturb only by asking to have one !

Poor security for monitoring people who is not wearing mask !!!!

People walking around without mask !!

Friends_and_family Family

10/10

Exceptional

28 Dec 2020

Heather

Great hotel would defiantly go back

Our first room was noisy,we asked for a quieter room and we were moved without any problem. Lovely resort plenty of room, friendly staff. Very comfortable beds. Staff constantly cleaning.

Partner

2/10

Poor

27 Dec 2020

Sammy

I booked for paid breakfast and the hotel told me the breakfast was not confirmed by expedia

Leisure Family

4/10

Poor

23 Dec 2020

Verified traveler

Location near beach was good.
Rooms were not clean, stains on sofa and chair, sink drainage blocked, bath tub water drainage blocked , overall not good value for money.
Too crowded in period of pandemic,

Leisure Family_with_children

10/10

Exceptional

21 Dec 2020

Serkan

Nice location, great beach. They should do a better job of contactless check ins. They touch passports and credit cards without gloves and don’t disinfect them upon returning.

Leisure Self

8/10

Excellent

04 Nov 2020

Mostafa

Comfortable Staycation

Outside facilities very good
Room service was not good
Cleanliness is ok

Friends_and_family Family

2/10

Poor

01 Nov 2020

Osama

Good for kids, bad for adults

Good place for kids, they have enjoyed. But the service wasnt up to the expectations.
There was a wedding on the pool, the music was very loud and kids couldnt sleep in the room. Called front desk multiple times asking them to reeuce the volume with no action from their side.
Even with basic items like towels, water, shqmpoo and others, it takes ages and multiple calls to get served.

Friends_and_family Family

10/10

Exceptional

18 Oct 2020

Nizamuddin

Amazing

Amazing stay

Friends_and_family Family

4/10

Poor

27 Sep 2020

osama