Rotana Ras Al Khaimah - The Mangroves

United Arab Emirates , Ras Al Khaymah
Ras Al Khaimah,, Khuzam Street, P.O. Box 1433, Ras Al Khaimah, UAE, 140
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100 reviews shown

10/10

Exceptional

09 Dec 2025

Raja

Superb resort. All the staff are well tea

10/10

Exceptional

07 Dec 2025

Mohammad

Great staff, great place

4/10

Poor

14 Nov 2025

Abdulla

They usually give worst room and then they offer different room with charges

8/10

Excellent

30 Oct 2025

George Rupert

yes

8/10

Excellent

29 Oct 2025

Marina

very bad internet reception.
check in to the room is only at 3 PM as most people come in the morning

Leisure Family

6/10

Pleasant

20 Oct 2025

Dina

There was an 150 AED extra fee in one of the room for extra guest, but there were no extra guest. Where do I report this?

Leisure Family

10/10

Exceptional

27 Sep 2025

DAYARAMANI

it is beautiful property, had excellent time during my stay, staff members are excellent and my special thanks to chef Mukesh Mishra who took care of my wife's food as she was on special diet and also Pallavi and Tinu who made our birthday celebration really special and Mathachan severed really good cocktails. Highly recommended for everyone.it is one of the a worth visiting locations in UAE

Partner

8/10

Excellent

14 Jul 2025

gwenaelle

Great Family Staycation - lovely staff -

Had a very bad experience with the management of the hotel. There were some hicup at the check in and i believe management of the hotel should improve its customer relation management.
Thanks to the rest of the staff, i had an amazing stay. Management should really thank them. The staff was amazing and had a great customer relations.
Few things:
- the infinity pool needs a strong improvement.
- lots of bird poop on the sunbeds
- at the kids pool, (at the slide pool area) kids older than 3 years should not be allowed. They are jumping in the pool and if you have a baby it gets quite dangerous. My son was pushed several times
- the villa and the overall property is not stroller friendly (stairs everywhere,…)
But
Went for a family staycation. The staff is amazing and you can count on them. I had a back pain and one of the buggy driver gave us his phone number to call him directly so we would not have to wait and stand with pain! After this all the buggy team was aware of my back pain issue
The cleaning team was really nice and friendly as well as the restaurant team! Thanks the team
Very nice spot for family staycation. We also had a nice encounter with the photographer based in the hotel.
Breakfast good
The quality of food for the restaurant of the Mediterranean restaurant has to be improved.
Also, friday very nice belly dance show at the beach and great ambiance for the BBQ. Must do!
Overall nice experience few improvements especially on the management behaviour

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

Saqer

The staff was amazing

Business_and_leisure Family

10/10

Exceptional

26 May 2025

Mohammad

Great and comfortable stay. Was the family trip.

Friends_and_family Family

10/10

Exceptional

10 May 2025

Shaun

Great resort, we stayed on the older villa side, the rooms are due for an update (as opposed to the newer rooms in the Village) but our 2 bedroom villa was spacious and clean and very quiet, so we had a great stay.

Leisure Family

10/10

Exceptional

03 Apr 2025

Verified traveler

Very good for relaxing.

Rooms are clean, but little bit tiny and old compared to the other fancy resorts. Not all rooms have great views but still it's fine. All day dining restaurant outside dining view was great. Pools are very good and not crowded. Beach is also good and not deep. One downside is that water sports was not available at all.

Partner

8/10

Excellent

30 Dec 2024

Christoph

The beach was great. Waiting time for a buggy was often too long at peak times. We wld prefer more Arabic/Indian dishes. Some natural juces w/o added sugar or sweetener wld be great, too. And, pls get rid of these damned plastic water bottles!

Leisure Partner

10/10

Exceptional

10 Dec 2024

Ergham

Beautiful location and great property! The views are spectacular! Rooms are big and comfortable. All inclusive is a great deal, good food variety and deliciousness. Excellent guest service. One observation is the late children activities from 8pm to after 9pm may be a different location would be better.

Leisure Partner

6/10

Pleasant

03 Dec 2024

Verified traveler

Very nice staff. Let down by very poor food options.

Friends_and_family Family

10/10

Exceptional

25 Nov 2024

SEVIL

Amazing experience as always!

Friends_and_family Friends

10/10

Exceptional

22 Nov 2024

rohit

Good stay but the bed provided was queen bed which is not enough for tall people above 180 cm

Friends_and_family Family

10/10

Exceptional

15 Oct 2024

Rani

Great time with the family

Friends_and_family Family

6/10

Pleasant

10 Sep 2024

Kazi

They gave us a room with drain smell at first but then they were nice enough to change our room. For the price and location it was overall an average experience. I had fun but they can improve on the quality of certain things.

Leisure Partner

10/10

Exceptional

18 Aug 2024

Ghassan

Perfect place for families.

Leisure Family_with_children

10/10

Exceptional

11 Aug 2024

JEAN

Incredible!!!! Great stay and amazing destination!!! A must for families!!!!

Friends_and_family Family

10/10

Exceptional

04 Aug 2024

SANG KEUN

Leisure Friends

2/10

Poor

24 Jul 2024

Wael

The property was super beautiful,but the worst customer service I had ever.the staff was very rude,if I could give them less than one star I will.👎

Leisure Family

10/10

Exceptional

18 Jul 2024

Stephen

Thanks for a great stay

Leisure Self

10/10

Exceptional

15 Jun 2024

Abeer

Excellent

10/10

Exceptional

09 Jun 2024

Hoda

Extraordinary hospitality

8/10

Excellent

03 Jun 2024

Richard

Not enough buggies

Nice hotel, fortunately with an adults pool as there were a lot of children. Food was good. Gym good although lacking a few machines I'm used to. Sauna area good too.

There is a buggy service to get you around the resort. As previous reviewers mentioned there are just not enough of them so you find yourself hanging a round waiting a lot. And in 40+ temperatures that's not fun. It's a bit dissapointing because the management must clearly be aware of this from previous reviews.

Self

4/10

Poor

23 May 2024

Elias

room smells like old room , transportation by golf car inside the premises was the main problem as we have to wait more than 25 minutes everytime we want to move from pool to another or to beach or to room .

Partner

10/10

Exceptional

30 Apr 2024

Hoda

Outstanding hospitality

Leisure Family_with_children

8/10

Excellent

05 Apr 2024

Fouad

Excellent staff and facilities however the villas are in a bad conditions specially the AC.

Friends_and_family Family

10/10

Exceptional

25 Mar 2024

Rosette

Wonderful vacation

It was amazing stay and not first time everything was wonderful especialy staff cooperative helpful polite

Friends_and_family Family

10/10

Exceptional

28 Feb 2024

Lynne

Great all inclusive stay!

We stayed for a 4 night break and would return in the future. The housekeeping was superb, nothing was too much trouble and our room was spotless.
We took the all inclusive package and only ate in Cinnamon which would have become repetitive if we’d stayed longer but the food was good. I have to mention Milan one of the waiters, he was so helpful and warm and always had a smile and a friendly greeting, a real asset to the Hotel!
The beach is beautiful and clean. The adult pool had lots of sunbeds. The all inclusive drinks were good.

Partner

10/10

Exceptional

27 Feb 2024

Amrou

Magical Place

Magnificent Resort, probably my favorite in UAE so far and I've been to many. It's huge, so internal transportations is kind of required always, but it's easy and quick to send a golf kart. Absolutely recommended. It's a hidden gem in RAK no doubts.

Friends_and_family Family

6/10

Pleasant

20 Feb 2024

Christopher

Great resort. Buffet very bad.

Resort is beautiful, room, beach and pool are great. Reception very friendly as are buggy drivers.

Food very poor. No taste, very cold. More like canteen food then a buffet in UAE. Breakfast was better and nice to sit out side.

Friends_and_family Family

8/10

Excellent

08 Jan 2024

Dima

The property is due for renovation, nothing major though!
Amazing architecture and landscaping and views.
Breakfast was delicious too !

10/10

Exceptional

08 Dec 2023

CHRISTOPHE

Very nice property on the beach nice pools, great staff excellent service.

Leisure Partner

4/10

Poor

07 Dec 2023

Stuart

This is not a 5 star resort in anyway - more like a 3 star. The resort is lovely but its operational style is a disaster. To many issues to mention - but the most unbelievable one was that the last breakfast was at 10.30 - we arrived at 10.15 but 10.45 they were already clearing away the food so we couldn't finish breakfast. I paid over US$500 for one night. To be treated like this - unacceptable - I will never go back.

Leisure Friends

10/10

Exceptional

26 Nov 2023

Eddy

Food quality can be improved

6/10

Pleasant

01 Oct 2023

ASIA

The villa room is not clean, service to provide with shampo ..etc was bad and delayed for hours. System for exclusive rotana card holder is too old and need every time reg.

Friends_and_family Family

6/10

Pleasant

15 Sep 2023

Ziad

This is outdated and older hotel, they need to start updating, the rooms are small, and doesn’t have iron or ironing board.
You need to use golf carts to go to your room, and when I ordered the cart to check out it took them forever to send one.

Business_and_leisure Self

10/10

Exceptional

31 Jul 2023

Johnny

review

an amazing place with amazing facilities

Partner

10/10

Exceptional

23 Jul 2023

Eugene

Beautiful resort, peaceful, quiet, well ornamented with lights and beautiful trees and small roads of cobble stone. Lovely beach and beautiful pools (3 total). Staff is amazing and understanding and goes the extra mile to help out. For instance, I wanted a closer look to the sea and they helped me getting another room for my second day with a closer seaview. The only thing that could be improved a bit is the speed at which one can obtain a buggy to get around. Nonetheless, the resort is walkable for the most part, withstanding the weather. Overall great place, private, quiet, neat, well designed. Totally worth it.

Leisure

10/10

Exceptional

09 Jun 2023

stuart

A very nice holiday destination in a quieter more private section of the UAE.

Business Self

10/10

Exceptional

07 May 2023

Charles

Great property and staff. Buffet left about to be desired though.

Leisure Partner

4/10

Poor

23 Apr 2023

Yakov

Our stay was okay but the room was definitely not worth the price at all. It was overpriced multiple times of what it is worth. The room was tiny and had a smell of mold. The bed was rock solid. We woke up with sore body. Otherwise barbeque event was nice. The location is great and once you are out of the room and walk a bit, the view is nice. Not sure if I want to come back. We paid way too much for it.

Leisure Family

10/10

Exceptional

15 Mar 2023

IAN

Excellent setup. Very nice views from rooms. The rooms are spacious. The beach is far to walk but the pool is very large ... Nice bars. The buffet was too hectic as many package tourists were there. The personnel was friendly. The front office, esp. Anastasia was very friendly and professional. The food quality could be better. We loved it and highly recommend this place. Very nice family vacation.

Leisure Family

10/10

Exceptional

11 Feb 2023

Andre

you feel like you are in your own little village

Leisure Family

6/10

Pleasant

22 Oct 2020

Verified traveler

Family stay

The service was very poor and obviously understaffed for the number of guests. The hotel is really nice with a special vibe but it is a little outdated. Food was expensive and with an average quality. Check in took sometime. Beach was very clean. Good for families with young children

Friends_and_family Family

8/10

Excellent

01 Oct 2020

Staff are super friendly and are masters in Customer Service.
I had one issue at the beginning and it was all perfectly resolved.
Perfect destination for honeymooners, staycations or getaways

Leisure Family

4/10

Poor

08 Sep 2020

Swati

Amazing Establishment - BUT Poor Service

We originally had booked 2 rooms. Both rooms were given late. 1st room 8020 and then one hour later 8012. We also requested both rooms be next to each other when we initially booked the rooms from Hotels.com. Also we did not get the view from the room which we originally had booked for (Deluxe Room) which we paid extra for.

Then after getting the key to 8020 - as we were walking to van to take us to the room, I noticed where my luggage was on the trolley, there was also someone else's garments which were on top of my luggage - to be exact it was on top of my 7 month old's foldable bed. In current conditions with COVID, this was very appalling. I raised the concern to the attendant who was putting other peoples garments on top of my luggage - at which the attendant completely ignored my concern. Then I went back into the reception and raised the issue, and also raised the issue with Ibrahim (Front end manager).

The difficult part was obtaining a van to take us to and from the beach + pool. Waiting time was ridiculous as we had to make several calls because we had a children 5yrs and below with us, walking in the heat was difficult for them.

At one point when we were taken from beach back to our rooms - the driver made another stop to pick up additional guests to pack the vehicle. Now this is another COVID precaution red flag - especially with a newborn in the vehicle the driver was mixing up guests.

Friends_and_family Family

6/10

Pleasant

07 Sep 2020

omar

bad experience

When I booked the villa. I thought it will be amazing, but I faced the fact of facility had old furniture , bad smells , unclean and in safety pool , old style bathrooms need to be changed. Really I would never go back there again.

Friends_and_family Family

10/10

Exceptional

28 Aug 2020

Khalid

The Cove.. The amazing place

Whether was amazing. Room was clean and housekeeping staff was very kind.

Friends_and_family Family

4/10

Poor

16 Jul 2020

Walid

Too early to enjoy staycations

To be fair the major influence is the fact that the COVID-19 conditions made it very difficult to enjoy. We were relegated to pool or room and restricted restaurant services
So we did not even stay the night.
A case of wrong timing.

Friends_and_family Family

4/10

Poor

12 Jul 2020

The hotel tried to follow safety guidelines but the first room provided was a smoking and it smelled of mold. Majority of the staff were rude and curt during our stay. We would not stay there again

Friends_and_family Family

4/10

Poor

22 Jun 2020

Mousa

Very Bad Stay.

Dears,

My experience was very bad, this was my first visit to this hotel and unfortunately it will be the last, and here I will mention a few points :
1- The room was smelly and dusty.
2- The Tv signal was lost and there was no channels at all
3- The Sink was broken and whole was blocked adding to that we found that the water that is coming from the water faucet was yellow! means not clean.
4- The service was very poor due to the current circumstances so it was taking like 20 - 25 mins to get car for transportation between the rooms and the Main restaurant or to the beach.
5- My wife passed out due to the heat on the beach and they didn't send a car to pick us from there for more than 35 mins!! more than 5 calls to reception and no response.

IN the end I had to check out 1 day before my check out due to this poor service.

Partner

8/10

Excellent

16 Feb 2020

Beautiful grounds with hills and winding roads. Gorgeous views and beach. Property dated needs facelift. Rooms small for UAE resorts. Staff not at 5* level more of 3 stars... they mean well but are inexperienced.

Leisure Family_with_children

10/10

Exceptional

17 Oct 2019

Verified traveler

Lovely resort, with a wonderful secluded feel. Staff were unbelievably friendly and helpful. I had a fab room with a balcony from which I could see the sea. The huge stretch of beach was amazing too. Breakfast offered a great choice and I dined in Basilico, which was delicious.

Leisure

10/10

Exceptional

27 Sep 2019

Ibrahim Wayel

We had great time, even it was short but definitely we’ll come back..

Friends_and_family Family

8/10

Excellent

20 Aug 2019

Siwar

descente

not bad

Partner

4/10

Poor

27 Jul 2019

Verified traveler

Failure of management in all aspects; parking, transfer from room to lobby or beach ( waiting time 50 mins for each sector) , breakfast is very crowded and poor food quality, TV in the room does not work, the staff do not even picking the phones.. really no care !!! - it was really bad experience.

Leisure Partner

10/10

Exceptional

11 May 2019

Verified traveler

Two nights in RAK

Amazing stay.

Partner

10/10

Exceptional

21 Apr 2019

Ashley

Truly special!

Amazing place and fabulous service. Highly recommended

Friends

2/10

Poor

02 Apr 2019

John

No pork statipn

So so

Family

10/10

Exceptional

03 Mar 2019

Verified traveler

Lovely surroundings. Nice room. Clean. Food options were good.

Leisure Partner

8/10

Excellent

17 Feb 2019

Verified traveler

Resort is beautiful THATS IT

-Resort is gorgeous

- service is poor, you have to request things numerous times

- choice of restaurants is poor, both food quality and service, overpriced

- spa (massage) is poor, unprofessional and very over priced

Overall, the resort is gorgeous. However, the whole thing is overpriced. The service is poor, so is the food quality and options as well as the massage spa. Essentially, you’re paying high premium prices for not premium services. That’s my honest review.

Would not repeat.

Partner

10/10

Exceptional

16 Oct 2018

Seegal10

This was a fantastic resort for just relaxing and contained everything you needed.
Loved the fact there were two choices of pools where there wasn't any young children allowed at one which meant it was lovely and peaceful.
Wide variety buffet for breakfast and dinner .... we opted to have lunch out or at the pool cafe/bars which were delicious and very filling!!
There was no advertised entertainment as such but there was a pool DJ, live singers in the dining area once or twice and another DJ in the bar area once. Would be nice to have had some sort of evening entertainment rather than watching football on the large screen TV!
Would definitely recommend this resort.

8/10

Excellent

12 Aug 2018

Michele

Beautiful Resort and friendly Staff

The resort is beautiful. I think they need to clean the lagoon on a more regular basis though.

Partner

8/10

Excellent

28 Jul 2018

Verified traveler

Good resort. Very good location and seavieev. Safe and quiet.

8/10

Excellent

03 Jul 2018

Verified traveler

Amazing resort to stay at in RAK!

Great staff and atmosphere and amazing resort overall!

Friends

8/10

Excellent

02 Apr 2018

Canon

gr8 experience !!!!
Beach & Pool experience
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Family

8/10

Excellent

12 Feb 2018

Jeannine

Nice resort, starting to age

I stayed at the Cove Rotana for 3 nights. The check-in and check-out processes were painful but everything in between was great. I requested a non-smoking room when I checked in. The room given to me smelled of smoke and had a Cove Rotana ashtray and pack of matches on the coffee table in the room. The manager was just going to send me an air freshener but I insisted on having my room changed because the smoke is in the couch, curtains, blankets, etc. I still don't think the manager understood about the smoke as he was not sympathetic and did not apologize.

After the room change, everything was great! Manesh in housekeeping was very helpful with the room change and everyone was nice and friendly. The drivers were too talkative for my preference but I don't like small talk.

The check-out process was a pain. There were two clerks and they were both helping customers and a third clerk was helping one of the other clerks. I was the first person waiting. More people came to the counter. The third clerk then starting helping random people paying no attention to those of us who had been waiting a long time. I finally spoke up and the third clerk helped me. The other two clerks were still with the same customers when I left more than 10 minutes later.

The resort is beautiful but if you pay attention to the details, you can see it is starting to age. Small blocks of marble missing from steps, mold in the bathrooms, etc. Also, the hot water runs out very quickly.

10/10

Exceptional

20 Jan 2018

Doudou

Nice hotel, very helpful staff.

The stay was perfect, the staff was very very helpful, many facilities, many restaurants, prices very normal and not expensive at all, shisha are available and nice.

10/10

Exceptional

18 Jan 2018

Verified traveler

Paradise

A little piece of Heaven.

Family

6/10

Pleasant

03 Dec 2017

Verified traveler

Basic resort that needs updating.

The road to get in and out is inconvenient and there is no facilities near the resort. There is no ATM on the premise and you have to walk a long ways on a dangerous side road to get to the nearest one. The food is basic and only one restaurant on the property. There is another restaurant on a close property. Several bars and pools and great beaches. Privacy was great. Cost for value was good.

Family

2/10

Poor

26 Aug 2017

Naser Al Katheeri

very bad experience

I consider myself paid lots of money In front of nothing. I am not recommending anybody to go.

Family

8/10

Excellent

12 Jul 2017

Verified traveler

Leisure Stay at The Cove Rotana Resort

The Cove Rotana Resort is a great place to chill if you are transiting for a few days in either Abu Dhabi (two & half hours drive) or Dubai (one hour & 15 minutes drive).
The staff at resort are very courteous & polite especially the dining staff, room service staff & valet staff.

The only downside to our stay was the cost of wine & liquor in the restaurants which was outrageously over priced, but other than that the quality of food was outstanding both in buffet restaurant & fine dining restaurant

Partner

8/10

Excellent

29 Jun 2017

HazemElshawaf

Good hotel, Great views BUT !! water issue ..!!

its a good hotel, great views but i faced some issues
i waited for almost 1 hour to check-in and go to my room because there was a water leakage in my room!!
it happened once while i was taking a shower the water has been cut and come back again several times so it was too annoying
and the water has been cut from 2am to 5am when i complained they sent me water bottles and they told me it will be fixed by 5am, But it happened again at the same timing from 2am to 5am ..!!

8/10

Excellent

21 May 2017

Verified traveler

Pleasant Vacation

We spent lovely 3days in peace and calm atmosphere at RAK Cove.

10/10

Exceptional

16 Apr 2017

Marina

Amazing birthday weekend

Stayed for two nights with my husband for my birthday. We have been upgraded to a lagoon view villa with private pool which was a great start of our weekend away. The villa was spacious and very comfortable, private pool was not temperature controlled but it was still nice to enjoy a swim after the sunset when infinity pool and beach were closed. The only negative I have is number of flies in the room from the lagoon, maybe cleaning water there would help? As it was my birthday, a complimentary cake was delivered to the room, which was a nice touch, thank you Rotana. Staff were friendly and attentive, breakfast at the restaurant was good. The resort is huge, so depending which room/villa you stay, be prepared to walk a lot as it takes time to get to the restaurants from the villas and to the beach, alternatively of course you can call golf carts/cars to pick you up and drive you where needed. Overall good experience and will be recommending this hotel to friends and family.

Partner

8/10

Excellent

24 Mar 2017

Verified traveler

Great views and breakfast

the room had so many flies and the pool was dirty

Partner

10/10

Exceptional

21 Feb 2017

Verified traveler

Nice escape from the City life

Excellent staff, good customer service, faced little issue on first night when rainwater came inside the room.

Partner

10/10

Exceptional

16 Feb 2017

Chun Yip

Nice hotel

Got upgraded to 1 bedroom villa, everything was perfect apart from flies from lagoon.
Baslico is a very good restaurant to me, good food, good view and good service!
Love to go back one day.

Partner

8/10

Excellent

23 Jan 2017

Verified traveler

Review required

Great and nice experience at this place that I recommend to friends

10/10

Exceptional

07 Jan 2017

Amazing

We really enjoyed our time. You don't need to go out the resort. Will come Evey year

8/10

Excellent

01 Jan 2017

Shahzad

Great family resort on the beach.

It was great.. relaxing and Basilico had great food.

Family

8/10

Excellent

23 Dec 2016

rakesh

The property is nice but disappointed that on arrival they confirmed a late checkout (part of the membership) but later denied and the front desk was not very friendly when asked about the late checkout- need to learn some customer service on that account

Family

8/10

Excellent

07 Dec 2016

Yesim

Heavenly...

The only downfall: No free WiFi! Seriously???

Partner

8/10

Excellent

02 Dec 2016

Khaleel

Not recommended

The stuff was not friendly and facilities are normal compared with paid price

Family

6/10

Pleasant

11 Nov 2016

jones

some units are far from everything

we had a baby stroller and they gave us a room down the stairs so we had to carry the stroller up and down the stairs. the beach and the facilities were very far from where stayed. they sell the room with partial sea view where in fact you have another unit in front of your windown

2/10

Poor

28 Oct 2016

Mohamed A

Very Bad Services

Very bad service also the staff in reception they are unfriendly at all as i have some special requests they didn't add any thing to my reservation.
I'll never going there again and no recommendation to my friends and family
Specially that I'm a travel agent owner in Dubai.

Family

10/10

Exceptional

25 Oct 2016

Alok

Prefect resort

Had done bit of a research before choosing and I must say not a bad choice at all, extremely friendly staff and comfortable stay. Good restaurants and bars as well.

Family

2/10

Poor

23 Oct 2016

Carol

A not so chilled out weekend!

Very disappointed this time. Item requested for the room, was not there, but arrived much later. Rooms not cleaned until 5pm. Extremely slow service at the beach bar, and balcony bar. A peaceful time by the sea was shattered by a DJ setting up for a private party!

Partner

10/10

Exceptional

10 Aug 2016

Khalid

Great resort .

We enjoyed our stay ..
Everything was great except for the room service .. It takes too long for them to come when you request them.

Family

10/10

Exceptional

08 Aug 2016

Jamil

Very Good Experience

It was very good experience, however I will recommend to have free wifi in the room.

Family

10/10

Exceptional

01 Aug 2016

Mohammed

Villa is the best

Nice hottel I really enjoyed...

Partner

10/10

Exceptional

26 Jul 2016

Haya

Excellent getaway

Everything was excellent, but they're not providing kitchen appliances and the wifi is chargeable.

Family

10/10

Exceptional

13 Jul 2016

Verified traveler

Awesome place to visit for a wonderful holiday

Me and my wife had a wonderful time at Cover Rotana. It was truly a refreshing trip and I am happy i selected this location. Staff were good, place is very neat, you have your privacy.

Check in an check out will take time and you need to be patient during this process. But for the delay they provide some benefits like free breakfast or extended check-out.

One suggestion would be to arrange transport from Ras Al Khaima bus station to the resort.

Partner

10/10

Exceptional

11 Jul 2016

Doaa

Very nice stay

Family

2/10

Poor

11 Jul 2016

Ellen

Beautiful place with horrible service

Our stay was beyond horrific! We had horrible service from the moment of check in when they tried to charge us again for our paid for rooms! The internet we paid for didn't work; it took 2 hours to get a blanket; three hours for room service to deliver our extra food from the restaurant; the hotel staff were rude and argumentative; and we were treated disrespectfully the entire time. The gentleman at the desk was very kind and apologetic at check out.

Family

10/10

Exceptional

10 Jun 2016

Verified traveler

Nicest rooms in RAK

Our receptionist, Glenn did a great job accommodating us! We really enjoyed our room.

Partner