Name: Courtyard Bandung Dago
Address: Jalan Ir H Juanda No 33, Bandung, 40116, ID

8/10

Excellent

22 May 2026

Helen

Room was spacious and clean. Liked the small cushions at the sofa. The space for luggage bag is at the corner (hence not very convenient) and that area is quite dark. The sockets are good, no need to use travel adaptor. Had a pleasant surprise birthday card and towel deco from housekeeping Yuni.

The toilet flush is quite weak and the toilet paper is very thin. The flush button is too low and too close to the bidet. Didn't like the hand held shower head, it's the type where it's not flexible and adjustable. Liked that the shower area has corner space for own toiletries. Breakfast has good variety. I had a surprise cake for my birthday. But the seating arrangement is not good, all tables cater for 4 pax, so solo traveler like me ended up at the high chair table and I knocked on the table a few times. Location although it's central, it's very hard to walk to nearby mall with the crazy traffic and useless traffic lights. And since I had food vouchers, I had my dinner most of the time at the hotel restaurant. Menu is a little limited, it would be good if there's more choices.

Self

10/10

Exceptional

14 Apr 2026

Rodney

Loved the food and service ❤️😊

Family_with_children

8/10

Excellent

30 Dec 2025

Choon Hiong

Good

Friends_and_family Family

8/10

Excellent

24 Oct 2025

Abdul

Staff is amazing and helpful. Design needs updating and dining space need to expend.

Partner

10/10

Exceptional

07 Oct 2025

Alexander

The hotel is clean, staffs are friendly and always offers help

Leisure Family

8/10

Excellent

28 Aug 2025

Ruth

Staff was attained and helpful. Hotel wasn't as I expected for 4.5 star Marriott

10/10

Exceptional

22 Jun 2025

Ian

Will stay again for sure :-)

Leisure Family

10/10

Exceptional

19 Jan 2025

Heather

Staff were very friendly, rooms were clean and very nice, amazing breakfast. Would stay here again.

Business Self

10/10

Exceptional

24 Oct 2024

Reza

Comfortable room. Clean and cozy. Good customer service. Parking space is very tight

Leisure Family

8/10

Excellent

13 Aug 2024

Eman

Clean, comfortable, near shopping malls

Leisure Family

8/10

Excellent

26 May 2024

Kristania

Decent stay & price

The service all around was very good, especially during the buffet breakfast (delicious!). The room was quite roomy however the cleanliness and condition left more to be desired (marker marks on the blind, smelly fridge, for examples). Overall, a good stay for one night in Bandung

Friends_and_family Family

10/10

Exceptional

21 Mar 2024

Peter

Good value and excellent service

Good location, the staff was very friendly, and service was excellent. The rooms are good size and hotel had a nice pool

Partner

8/10

Excellent

27 Jan 2024

Robert

The hotel was modern which meant the rooms were compact, particularly the bathrooms. It's starting to feel a little dated, but is okay. Staff were very friendly, but this is Indonesia so you'd expect nothing less

Leisure Self

10/10

Exceptional

07 May 2023

Leslie

Super Hotel

Had a great stay in this hotel. The staff are very knowledgeable and helpful. The room was modern and spacious.

My favourite part was breakfast where chefs, Pak Mulus and Pak Adhi made a number of custom made local dishes for me to try on top of the buffet which was available to all. The dishes were delicious.

Friends_and_family Family

10/10

Exceptional

09 Feb 2023

Shella

I stayed for 3 nights on business trip and I can easily said that they have fulfilled my needs during my stay - fast internet connection, fast in room dining service. Plenty of breakfast choices and good coffee make my morning great. I would recommend this hotel for those who wants to visit Bandung. I will definitely come back here for my next visit.

Business Self

10/10

Exceptional

11 Jan 2023

Eman

Nice. Clean

Leisure Family_with_children

10/10

Exceptional

30 Dec 2022

Maria

Close to city n convenient

Leisure Family

10/10

Exceptional

03 Oct 2022

John

The staff at every level were fabulous! The Assistant Food and Beverage Manager and Rudy in the restaurant were excellent and made a difference to our stay there m! We will definitely recommend this hotel

Leisure Partner

6/10

Pleasant

23 Apr 2022

EILEEN

Everything Average

Business

10/10

Exceptional

23 Oct 2021

Verified traveler

Amazing

Friends_and_family Friends

6/10

Pleasant

08 Jan 2021

Dolly

Extremely terrible!

This is the worst experience ever stay at 4/5 stars hotel! We stayed here for 2 nights ( 2 room ) with my family. Feeling uncomfortable and not enjoyable!

We were so tired and we wanted to take a good rest before shower. I found out that the tiles in the shower box were terribly disgusting. Also the drain looks terrible!!!!

Both room are the same disgusting especially the bathroom! I don’t think the cleaner really do their job. Gosh! Even beside the sink were dirty from the previous tenant before me.

I reported to the concierge and show them the pictures I took. They were surprised and offers me another room.

I checked 2 room before I move in, I found out the cleanness of the bathroom were the same as before.

I complained again to the Assistant Manager name xxx (forgot her name) and she then offered me another room and I think is ok until I moved in.

I found out the floor was dusty, I wasn’t notice at the first place until my shirt felt on the floor!
Beside the sink were dirty. The lamp were dusty!

The bathroom wise were clean then the 4 rooms I have seen!

For the service was excellent.

The bathroom need to be renew if you still want to get it runs. And of course the cleanness of the entire room especially the bathroom!

I also attach some pictures of the bathroom and other part of the room!

Friends_and_family Family

6/10

Pleasant

31 Oct 2020

Paul

Overrated Score Hotel

Score 9,2 is overrated. The room is small when consider the Courtyard Marriot name.
But service by the staff is reflecting Courtyard Marriot class.
When you visit this hotel, bring cabin size luggage. More than that, You have to take turn between opening the luggage or opening your bathroom door.
Ironing board placement is odd and not fit the spot.
The TV entertainment is not Smart TV nor HD quality, so unable to watch Netflix.
The bathroom towel is aging and gray not balance with the luxury Kohler closet equipment.

Friends_and_family Family

10/10

Exceptional

11 Oct 2020

Wulan

Very nice hotel, good location and excellent staff. My family love the hotel and had very pleasant stay. Thank you very much Mba Oni at Reservation’s , Pak Agus from front desk and the rest of the team.

Friends_and_family Family

10/10

Exceptional

11 Oct 2020

Wulan

Thank you very much Mba Oni from reservation , Pak Agus from front desk and the rest of the team. My family love it very much and they enjoyed the stay at the courtyard Marriot Dago.

Friends_and_family Family

10/10

Exceptional

19 Feb 2020

Yudhidya

Marriott does not lie

Well, you can trust Marriott. I used to stay in this property when it has not been managed by Marriott. It was good but was not excellent. But now the building has been fully remodelled.
This is arguably the best hotel you can stay in Dago area.

One can be improved is the drop-off and parking area. It needs more space to avoid crowded.

Business

8/10

Excellent

27 Jan 2020

Verified traveler

The staff were very pleasant and helpful. And Andita was excellent and kept checking on us to make sure we were fine.

Leisure Family

10/10

Exceptional

24 Dec 2019

SUSI

The hotel was ok. At the city center

Business

10/10

Exceptional

01 Dec 2019

Verified traveler

Polite staff and great breakfast spread.
Receptionists and concierge were all very efficient and prompt in their actions.

Leisure Family

10/10

Exceptional

09 Sep 2019

Suryo

Clean, spacious and great location

Family

6/10

Pleasant

06 Jul 2019

Mardiany

Reception hotel staff are friendly and approachable but theee us a lobby lounge staff who is new and young fresh from senior high schooll or tertiary.. I wanted to use my credit card to pay but he keep saying that need pin number. I explained that it is not a debit card. I don't blame the new staff but I think he is not well trained. I ibserved that he has to keep walking to & fro from lobby lounge to the main cafe. So I followed him and asked the supervisor in-chargexat cafe cashier on the concern. The supervisor is a man in late 40s who seems not too friendly and quite slow in keying the bill into system. He said the credit card payment is not integrated with cafe cashier system..I should have paid Cash instead of using my Citibank Credit Card. First time staying in Courtyard Marriott by Dago of which I think the service in Four Points by Sheraton are overall mucy better, their staff are Competent and Knowledgeable.

Business Self

8/10

Excellent

25 Jun 2019

Endah

Lipstick stain in a cup while breakfast

We expect the hotel are amazing coz under Marriott name but unfortunatelly not. Swimming pool area is not big and supposed to be non smoking area coz a lot of kids there but we found an old man was smoking while sitting with his maybe 4 yrs old boy and also after check-out waiting our taxi to come, we saw a group of man standing outside exactly in front of exit door, almost block the exit. We was hoping that they will be gone while our taxi come and good thing they move only 3m to the right. Well at least we can walk to our taxi even we still can smell the smoke. The worst is on breakfast, we asked for the tea for my husband and me, and later when my husband abt want to drink, he saw lipstick stain in the cup then i checked my cup, i saw coffee stain outside the glass and i wipe it out, it washed out so our conclusion that they didnt wash and clean the cup. We call them and complained. They give us new different cup but we already not in good mood. Others are just ok good. Worst hotel ever and dont think we ever come back again!

Partner

6/10

Pleasant

21 Jun 2019

Verified traveler

Good place, excelent food, but the services below expectation for big name in hotel business, and also for zero tolerance for late check out even in friday where all men have to pray first

8/10

Excellent

22 May 2019

Kris

Security is tight which is good. The room (1417) I stayed is newly renovated, but unable to use the handheld shower head (no water flowing out), therefore only can use the rain shower head.
Not able to access to my room on the last day before check out time, even after the reception hand over me a new card.

Leisure Friends

6/10

Pleasant

07 May 2019

Verified traveler

Didn't has sharper

The quilt was bad, not warm enough

10/10

Exceptional

29 Apr 2019

Adzuhri

Good stay good place

A good place in the middle of town.
The service was so good overall.
The reception also great.
The building park is available and easily to access. Also near the public centre.

10/10

Exceptional

20 Apr 2019

soetiono

Excellent

10/10

Exceptional

14 Apr 2019

Adzuhri

Nice place in the middle of town

The hotel near the shopping & public centre in the city. Overall services was nice. Pool & fitness centre are available. I got an upgrade room type from premier to suite due to non smooking room availability for free. It such a very pleasure service to stay in that such room.

10/10

Exceptional

01 Apr 2019

CHIA MING

Service and facilities

Hotel staff is friendly and service is very well.
It looks like a building, facilities are quite new, love it.

Friends

10/10

Exceptional

18 Mar 2019

Sheng Chun

Fantastic hotel

Fantastic hotel with very delicious meals.

Friends

10/10

Exceptional

19 Feb 2019

Verified traveler

I had a wonderful stay experience with Courtyard marriott. I will definitely come back to stay again. The staffs are friendly and hardworking. I stayed there for more than 1 week and they never missed a single day of do housekeeping for my room. The location is just perfect for business trip or travelling because it is located at the center of Bandung city.

10/10

Exceptional

25 Jan 2019

LAURINE

Happy customer

Overall it was a pleasant stay, good location helpful and friendly staff, good breakfast. Will stay here again next trip

8/10

Excellent

01 Dec 2018

Eric

Shout out to the friendly staff at Courtyard

Stay was made extra pleasant by the very friendly staff. Room was clean. Connecting to the internet was fuss free. Breakfast was tasty.

10/10

Exceptional

21 Oct 2018

Verified traveler

Great and pleasant stay

Everything was great, from the welcome reception, checking-in, room service, breakfast to check out. I wouldn't hesitate to book for the next stay if I ever to come to Bandung again

10/10

Exceptional

20 Oct 2018

sham

Overall happy

Good stay even for one day. Thank you Marriot for the great experience.

10/10

Exceptional

24 Sep 2018

Adam

Fantastic Friendly Five Star Experience

Amazing property & very friendly well trained staff makes you feel extremely welcome

10/10

Exceptional

20 Sep 2018

Lucy

Courtyard Marriot at Bandung

Had an enjoyable 4D/3N stay here.
Wonderful staff especially Ms Amy and Ms Neng who were super courteous and helpful.

Hotel is newly renovated so room is clean and comfy.

4/10

Poor

27 Aug 2018

Verified traveler

Check in time was 3 pm but our room was not ready until 3:45 pm. There were not enough parking spaces for guests due to a meeting and we were told to valet park our car but were not told that there was a fee for valet parking. The swimming pool is beautiful but there is a balcony by the pool where male (mostly) hang out and smoke, which may cause uncomfortability for guests.

10/10

Exceptional

12 Aug 2018

CHWEE LENG

Great Hotel in City area

Great stay. Security and service are great. Special mention to the in house spa.

Friends

10/10

Exceptional

11 Aug 2018

Verified traveler

Stayed for 5 days, check in and out was smooth and fast, staffs were helpful and always smiling. Thumbs up for the hospitality!