Four Points By Sheraton Bandung

Indonesia , Bandung
Bandung, Jl Ir. H Juanda No 46
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75 reviews shown

10/10

Exceptional

02 Sep 2025

Antonyus

Friendly staff

10/10

Exceptional

15 Jul 2025

MINH THU

I like restaurants

Business Self

10/10

Exceptional

30 Apr 2025

Todd

Great staff and great service

Leisure

8/10

Excellent

31 Mar 2025

Anish

I enjoyed my stay . only thing which i dont like is the cleanliness at breakfast buffet . There were mosquitoes and flies all over the food items . Management should work on this to keep food area super clean .

Leisure Self

10/10

Exceptional

05 Jan 2025

Sisaro

Loved the architecture of the buildings, the breakfast was a great spread, very spacious rooms and great service by the staff.

Leisure Family

10/10

Exceptional

19 Mar 2024

Gunalan

This was by far the best experience I have had staying at a hotel. The service was highly personal and attentive to every detail - especially breakfast each morning was a delight with excellent service by the waiters. Especially would like to Leo and Niwan. The front desk was also exceptionally attentive and personalized in its service - would like to highlight Winnie. Staying there again every time I am back in Bandung!

Business Self

10/10

Exceptional

10 Aug 2023

Shamdas

A 3days trip with friends.

Amazingly nice n clean with gr8 ambience.
Staff very friendly n helpful.
Ready to serve anytime.

10/10

Exceptional

20 May 2023

Melissa

Best hotel beds in Bandung

Leisure Friends

10/10

Exceptional

03 Apr 2022

Cindy

We had a wonderful stay! We were here to visit some relatives. The breakfast each morning was great! There was a time in the evening where they accommodated our family to sit at the breakfast area just to visit and were able to order some dinner as if it were room service--that was highly appreciated!

There were lots of conventions going on thru out our stay there so the elevators were often slow. And also I wish that we could spend some time on the loft area but that area is only open in the afternoon and is open for clubbing in the evening.

One thing that I noticed on the first day arriving in the hallways of floor 3 was that there was a scent of cigarette smoke in the hallways. The bedroom was fine. I got used to it after a couple of days.

I love the colonial theme in the hotel. And even though I didn't walk around outside the hotel, I could see plenty of places to eat and a supermarket nearby. And it felt like a safe area.

The pool is not heated, and Bandung is a higher elevation area than Jakarta, the capital city, so the weather is often cooler. We had some fun but it was a little cold if you swim closer to sundown. It's nice though to have the pool in a more private area up on 2nd level.

Breakfast food, again was great! You can invite others to join you for the breakfast, but the outside guests rate is different than guests that area staying in the hotel.

We'd stay here again.

Leisure Family_with_children

10/10

Exceptional

21 Nov 2021

Verified traveler

Good experience

Clean hotel, nice staff, good experience.

Friends_and_family Family

8/10

Excellent

11 Nov 2021

Verified traveler

Great location. Comfy bed.

The bed was excellent, the comfort and the size. Various choice of food and snacks during breakfast. Standard pool.

Friends_and_family Family

10/10

Exceptional

02 Nov 2021

Nenden

Awesome holiday

We had an amazing experience during our stay in fourpoints

Business

8/10

Excellent

26 Dec 2020

Ashwani

good location

good location and clean room!!

Business

10/10

Exceptional

02 Feb 2020

Verified traveler

Towels were not white but old and grey. Everthing else is good.

Leisure Family

6/10

Pleasant

28 Jan 2020

Verified traveler

First few days the food was good but last day the breakfast was not good

Leisure Partner

8/10

Excellent

07 Dec 2019

Verified traveler

Good breakfast and staff service. Will stay again in this hotel

Business Partner

10/10

Exceptional

06 Oct 2019

Verified traveler

Breakfast was great, environment was safe.

Although there were some renovation on the front, the hotel was a nice stay overall. clean, safe and quiet. Internet was stable and breakfast was great. Hospitality was also wonderful. Truly a Sheraton Quality!

8/10

Excellent

04 Oct 2019

Verified traveler

Staff is very friendly and helpful. Breakfast variety is great and location is convenient. Will stay here next time.

Business Self

8/10

Excellent

12 Aug 2019

Pushpak

A usual business hotel, in a good locality, but not the usual 'Marriot' properties with amenities that one is used to.

Leisure Family

10/10

Exceptional

01 Aug 2019

Verified traveler

Breakfast buffet is really amazing, great selection.

Leisure Family

8/10

Excellent

29 Jul 2019

Mariawaty

Everything good except the waiting time for the lift is too long, thus they allow guesses to use emergency stairs which mean not the security is not being protected while if we are using lift we have to tap the room key to press the floor button.
In addition the towels looks so dirty need to be replaced

Family

8/10

Excellent

28 Jul 2019

Trenton

Good stay in Bandung

Great staff at reception and roof top bar. Good sized rooms and comfortable.

10/10

Exceptional

05 Jul 2019

Tan

Well maintain and clean. Friendly staff. Good view over the city and near to many good amenities that can easily access by foot.

Leisure Friends

10/10

Exceptional

23 Jun 2019

Verified traveler

Great business option in Bandung

From the start the staff made me feel very welcome and ensured I was happy with every aspect of my stay. Great, large and well-appointed room. Great breakfast, pool and rooftop bar.

10/10

Exceptional

11 Jun 2019

GUESS

Hospitallity, Nice .. and Locasion Strategiy For Meeting

Business Self

8/10

Excellent

26 May 2019

RajaMahmud

highest in security and privacy

Business Family

10/10

Exceptional

26 May 2019

Verified traveler

Clean, Good Staff, Exellent For Everythinks ... Big Rooms ..
Simple Interior

Business Self

8/10

Excellent

12 May 2019

Verified traveler

Bed is comford and hotel location is convenient...easy to get various destination

Leisure Family

10/10

Exceptional

05 May 2019

Verified traveler

I can never imagine that I can stay at this 5 star standard type of hotel at budget rate. The customer service staff are superb. Even the hotel security guys can help me with the traffic while we were trying to to cross the road. Breakfast is superb! Location is excellent. I okay S$2 to grab to the airport from hotel. Please book this Gem when you visit bandung....

Leisure Partner

10/10

Exceptional

29 Apr 2019

Ade

Near With bussines place, Cleanes, excellent for BFF

10/10

Exceptional

12 Mar 2019

Yuka

Staff willing to go extra mile. The chef went to prepare mochis for us for breakfast when we realised it wasnt available for one of the day we were still staying.

Very clean and the room is brightly lit with minimalist design. What i didnt like was the lift. It was very very slow.

What i didnt like was the a

Leisure Family

10/10

Exceptional

04 Mar 2019

Khafiq

Room was spacious and pool is clean with towel provided.

Leisure Family_with_children

10/10

Exceptional

06 Jan 2019

Verified traveler

Nice hotel, clean, walk distace to mall and dago area, close to train station, nice b'fast but only 2 lifts in hotel so sometimes wait for while.

10/10

Exceptional

05 Dec 2018

Diyana

Everyone was so nice! I needed change, and one of the workers volunteered to help me change my notes, and came back with the change I wanted. The chef at the café, even brought me over some fresh baked goods saying he just had them out of the oven. Great hotel, good location and awesome staffs.

8/10

Excellent

25 Nov 2018

Verified traveler

Room was comfortable and clean

10/10

Exceptional

10 Nov 2018

Nura

Nice and the service was excellent 😊
The hotel was clean and comfortable.

10/10

Exceptional

12 Sep 2018

Tin

Location is good and family friendly hotel.

It was a pleasant stay for my family. Location, breakfast and Staffs are awesome.

8/10

Excellent

02 Sep 2018

Verified traveler

Room's Air-condition

The room's air-condition was not cold enough at night and caused some discomfort.

Nonetheless, overall stay is very pleasing, as always.

10/10

Exceptional

22 Aug 2018

Fransiskus

Good

Check in is good and room is clean

4/10

Poor

14 Aug 2018

Verified traveler

Great hotel with laundry issue perhaps

Perhaps its an issue with their laundry service, but the sheets and towels were washed but gray and yellowing in color. The inroom slippers were also used, when asked for new pairs, they brought another used pairs that was old and had stains on the bottom of the soles.

Partner

8/10

Excellent

13 Aug 2018

Akbar

Good location and friendly staff. Breakfast was great and the roof top restaurant is nice!

Partner

8/10

Excellent

13 Aug 2018

Fransisca

Bed sheets and towels are smelly. Room shows wear and tear.

Family

10/10

Exceptional

31 Jul 2018

Jenny

I am grateful to choose Four Points by Sheraton Bandung during my short stay in Bandung. It's clean, comfortable and great service that I received was what I am grateful for.

Family

8/10

Excellent

16 Jul 2018

Eka

Nice hotel in downtown

Nice hotel, good view and breakfast. Room is clean. Car park is limmited and access too narrow.

10/10

Exceptional

24 Jun 2018

Verified traveler

Excellent service

Entire staff was warm and friendly. Hats off to Ms. Reni who was especially helpful on many fronts. Others who were noteworthy were Langit (front desk) and Badru (sp? maintenance) and Setiadi (housekeeping). Indonesian breakfast soups were my fav! Enjoyed my stay in Bandung!

10/10

Exceptional

07 Jun 2018

Verified traveler

Good hotel

We stayed four nights. Our bed was extremely comfortable and we slept well. The room and hotel areas were clean and well kept. The staff were attentive. Overall it was a lovely stay.

Partner

8/10

Excellent

25 May 2018

Dirgantara

Monitor the cleanliness on the salad area

In terms of comfort and sleeping, Four Points Bandung provide a sufficient quality. The one that disgusted me are the salad and fruits at the restaurant, plenty of small flies were there. Grouping together at the edge of the salad tray and on the vegetables and fruits as well

8/10

Excellent

08 May 2018

Verified traveler

Friendly and responsive staff

Staff by the name Kelvin deserves a service centric award.

10/10

Exceptional

06 Apr 2018

Excellent!

staff were very polite and friendly. Hotel is very clean and comfortable. Located near a supermarket behind KFC. About 15-30min drive away from airport depending on road conditions.

10/10

Exceptional

01 Apr 2018

Verified traveler

Overall its a great hotel. Nice room and helpful staff. However the staff didnt pay attention to special request I made on the booking through Expedia

10/10

Exceptional

01 Apr 2018

Colleen

Amazing A+++

10/10

Exceptional

07 Jan 2018

YEW SEE

4 Point in Bandung Dec 17

it was a very pleasant trip being the first time we're in Bandung and very impressed with the hotel, be it the staff, the comfort of the rooms. will definitely come back to this hotel if we are in Bandung again, if the rates are reasonable.

10/10

Exceptional

16 Oct 2017

Shella

An exceptional stay !

I have nothing bad to say about this hotel except an excellent service has been provided when I stayed there. From the warm welcome when I arrived and a surprise birthday gift in my room (cake and also a card from the GM himself). I felt that I was appreciated as a first timer guest. Stayed there for 2 nights and apparently, fell sick on the second night. Called the receiptionist, they drove me to the hospital and waited until I got discharged.

Thank you for the service and hospitality during my stay. Highly recommended and will definitely return for future stay.

8/10

Excellent

12 Oct 2017

sausiong

Comfortable.

For a business trip. This place is a nice and I had a comfortable stay.

10/10

Exceptional

10 Sep 2017

Verified traveler

Overall hotel is great, however the chairs in the room are a little stained.

8/10

Excellent

15 Jul 2017

Karen

New and clean hotel

Very polite and helpful front desk staff. Not many amenities within the hotel. The swimming pool and the gym are rather small. Will be good for a business trip. It is a bit far from the major shopping centre, so if you are there for shopping you may have better choices.

8/10

Excellent

05 Jul 2017

Wawan

Difficult parking

Family

6/10

Pleasant

16 Jun 2017

Verified traveler

Overall nice, but issues for the price.

Overall nice hotel. Some issues noted: Slow check in. USB power ports on desk not working. Toilet valve on cistern leaking (water running all the time). No npkin at breakfast service. Dirty knife set on table at breakfast.

8/10

Excellent

13 Jun 2017

Verified traveler

great stay

great stay for family vacation, location in middle town.

Family

8/10

Excellent

12 Jun 2017

Desi

great location, hotel rooms were clean although on the first night a notice that they didnt clean properly because I found scatters of coffee powder near the coffee maker from the previous night.

8/10

Excellent

15 May 2017

Erin

Comfortable and clean; great staff

The staff was very attentive, the hotel clean and comfortable, and the breakfast enjoyable. The gym is a bit small, and the front entrance of the hotel is odd if you're on foot (you need to go through a separate building/coffee shop that faces the street before reaching the front of the hotel), but overall it was an enjoyable stay and I would stay there again.

10/10

Exceptional

03 May 2017

ong

Superior Service Standards

It was a wonderful stay in your esteem hotel. Stay for 6 nights and I find the service impeccable. The security checks before reaching the hotel lobby gives you the peace of mind, the concierge was very helpful. Checking in was smooth and its over in less than 5 minutes. House keeping was helpful and was speedy in tidying up the room. At the restaurant, one staff name Risa stands out, she was cheerful and always helpful to attend to our requests. A big thank you goes out to her. Other staff at the Sky Lounge greeted us and were very cheerful. Overall the hotel was run very efficiently and make my stay a memorable one. Will recommend this hotel for my fellow travelling friends.

Partner

10/10

Exceptional

01 May 2017

Verified traveler

Overall experience is very good. However, the cleaning team can do a better job at cleaning the stains from walls and doors of common areas. The rooms are spotless. Well done.

10/10

Exceptional

28 Apr 2017

JIEBO

comfortable bed but wifi too slow

This hotel surprised me with everything fine from bed to services. Location is very good next to a mall/factory outlet/restaurants. Bed is very comfortable though the furniture are simple. B/F is quick good. Only thing is wifi too slow. I hope they improve. I recommend to stay in this hotel.

10/10

Exceptional

21 Apr 2017

Verified traveler

Four Points By Sheraton Bandung

Stay was amazing. Hotel room is very clean and spacious but the breakfast buffet was the same items for all my 3 day stay.

10/10

Exceptional

16 Apr 2017

Alauddin

Convenient and Accessibility

The room is amazing and service is excellent

Partner

8/10

Excellent

07 Apr 2017

Fenny Yunita

Always good

The location is one of the best in Bandung, convenient shop is just next door and it's very centrally located.

8/10

Excellent

26 Feb 2017

Verified traveler

Superb

It was amazing with the hotel located near outlets and Paris Van Java

Family

10/10

Exceptional

01 Jan 2017

Verified traveler

Convenient all white hotel

I enjoyed the most the excellent service from the staffs. They were attentive and reliable towards my needs. The Aircon in the room somehow was not too cool. Perhaps the engineering need to check them out. I also love the all white theme on this hotel.

8/10

Excellent

19 Dec 2016

John

Great experience.

Family

10/10

Exceptional

27 Aug 2016

Verified traveler

Nice, new hotel, in a very pleasant part of town

Not near the historic downtown but near good cafes and in a leafy green neighborhood

10/10

Exceptional

08 Aug 2016

Verified traveler

Friendly atmosphere extremely comfortable

Comfortable clean friendly staff had a great stay would recommend it to anyone looking for a great place walking distance to shopping

10/10

Exceptional

05 Jul 2016

Verified traveler

Great hotel - you get exactly what it looks like in the photos
Staff are very helpful and speak English well which is wonderful if Your Indonesian is not so good

8/10

Excellent

19 May 2016

Ernesth

Strategically located. Excellent!

Recently opened, so everything looked new. Except for the elevator. Don't know why they don't cover the steel wall with something prettier

10/10

Exceptional

14 Feb 2016

Anggi

Great hotel located in downtown

the staffs are helpfull, the room is beyond expectation, breakfast is perfect. But only one thing that disturbing me; the parkir loft is quite small, so be carefull about it.