Name: Macdonald Hill Valley Golf and Spa
Address: Tarporley Road, Whitchurch, SY13 4HA, GB

6/10

Pleasant

26 Jul 2026

Tammy

Room was clean on arrival but decor is dated. WiFi was slow and a serious lack of plugs in the room.
Didn’t appreciate being woken up at 0930 each day by loud music which I assume was from the gym.
Stayed for 2 nights and although they did partially make the bed and change towels, they didn’t change dirty coffee cups or wine glasses.
We didn’t make use of any of the facilities other than the restaurant because we were staying for a wedding. Plenty of parking on site

6/10

Pleasant

25 Jul 2026

Jerome

It was a nice hotel for what it is. It is an older venue however based on industry standards the rooms are very outdated and quite frankly dirty. There was one outlet in the room not even near the bed.
The evening staff was great. Breakfast was very unorganized. Food was empty, coffee was cold. Lots of $ for a venue that doesn’t provide the caliber expected for the prices paid. Most staff were friendly and kind.

8/10

Excellent

08 Jul 2026

Paul

I had a good night here.
The room was very spacious and well appointed, if a bit old fashioned. A bath and a shower enclosure which is unusual these days.
Some very minor maintenance issues but I was very pleased with the room overall.
The bar terrace is great, such a nice place to sit out if sunny.
The staff were friendly and helpful in the main.
Drinks and food prices were very high (£7.50 for a pint of lager, £22 for burger and fries) but probably in line with the hotel's general vibe.
The evening food was, to be fair, very good quality.
The cooked breakfast was, again, very good quality. The orange juice and (particularly) the coffee were poor (probably the worst coffee, served yourself from a flask, that I've had in years!).
I would stay here again.

6/10

Pleasant

08 Jul 2026

andrew

Within walking distance of town. Staff lovely but under resourced perhaps. Had to wait at bar on a few occasions. Wife had massage and asked for firm but person only had strength for gentle

Partner

4/10

Poor

20 Jun 2026

Ryan

The reception staff were very polite and friendly and helpful the property was a little neglected and the vegan meals in the restaurant were expensive and underwhelming and the chicken tikka was flavourless. The bed was comfy but the trouser press was full of dust, there was no minibar as advertised. The pool facilities were good but the tropical shower was not working correctly.

Friends_and_family Family

8/10

Excellent

16 Jun 2026

Janet

Hotel stay was for a family funeral in the area so did not use any of the facilities.

Partner

10/10

Exceptional

06 Jun 2026

Kate

-

10/10

Exceptional

26 May 2026

Andrew

Very helpful staff, had no iron in the rook, but this was rectified very quickly, parking was available, but as it's a Golf resort, can get very busy.

Hotel maintained to a high standard

Partner

10/10

Exceptional

21 May 2026

Kostyantyn

Everything was great, will be back soon

Friends_and_family Friends

10/10

Exceptional

29 Apr 2026

Susan

Only an overnight stay but everyone was most kind and attentive which made me and my very small four legged company feel very much at home... thank you.

Pet

4/10

Poor

20 Apr 2026

Thomas

Unfortunately this hotel is looking very tired. The rooms are shabby and dusty. Stains on the walls and on the ceiling of the bathroom. But, the staff were very friendly and the location is great.

Partner

2/10

Poor

17 Apr 2026

chris

wow worse hotel I've stayed in a while. Awful dated rooms with dirty carpets and all walls marked with scuffs and stains. Beds are not changed daily, rooms are not cleaned daily, no fridge in the rooms, water filter machine at the end of the hall way broken so have to go down to another floor to get water. Television comes on during the night on it's own. So have to move the cabinet out to switch the main plug off. This was switched off when I arrived so they know about this fault and haven't sorted it. Ordered room service which was awful and burnt didn't realise you could burn scotch eggs, also chicken tikka masala had chard black chicken pieces. Hotel so dated and dirty will not be staying again although the golf course looked nice. Feel bad leaving a bad review but I travel a lot and had high expectations for this hotel as I planned on booking a weekend with my wife here but no chance after this experience.

Self

10/10

Exceptional

17 Apr 2026

Susan

Overall a lovely inviting place as you approach and the lighting etc. Pleasant staff. Havent used the facilities, spa etc. Lovely spacious rooms. Nice to have kettle, tea, coffee etc plus hairdryer, iron etc in the rooms we have been in. This is our 4th overnight visit.

Partner

10/10

Exceptional

13 Apr 2026

Clare

Parking great room lovely

Family_with_children

10/10

Exceptional

12 Apr 2026

NICOLA K

Easy parking and nice facilities. Breakfast was ok but could do with some decent coffee

Friends_and_family Family

8/10

Excellent

08 Apr 2026

Andrew

Ok condition but starting to look tired in places. Facilities are great for outdoor space and exercise options.

Self

6/10

Pleasant

07 Apr 2026

Lesley

The staff were very friendly. The thing that disappointed us was the breakfast as we paid £18 each for a very mediocre breakfast certainly not worth the money.
The cooked breakfast was in canisters and barely warm and very little choice of fresh fruit cheese and cold meats the tea you had to make yourself the coffee also make yourself and having stayed in many hotels over the years. This was probably the worst breakfast we’ve ever experienced.

Friends_and_family Family

8/10

Excellent

03 Apr 2026

Andrew

Ok value for money

Self

4/10

Poor

30 Mar 2026

Michael

Shower mixer faulty. Couldn’t reach tepid temperature….
No refund offered after complaint.

Partner

10/10

Exceptional

29 Mar 2026

Patricia

Very friendly and helpful staff. Room was lovely and clean. Good location for our trip. Convenient parking.

Friends

8/10

Excellent

27 Mar 2026

Andrew

OK stay. Rooms starting to look a little shabby but generally it's an ok hotel in a convenient location.

Self

8/10

Excellent

15 Mar 2026

Lynne

The hotel was reasonable priced and set in stunning grounds. My room was clean and comfortable. Nice to be able to use the pool at no extra cost. I would consider staying here again and would recommend.

6/10

Pleasant

03 Mar 2026

Andrew

Decent facilities but it's starting to look really tired in places, particularly bathrooms

Self

6/10

Pleasant

27 Feb 2026

Andrew

Just okay and nothing more. Staff are pleasant but restaurant service is below par and the rooms are looking dated.

Self

6/10

Pleasant

22 Feb 2026

Andrew

Ok. Rooms looking tired and most have been in need of some repair over the last few stays

6/10

Pleasant

18 Feb 2026

Samantha

The room was suitable and golf surroundings very pretty. However we had a broken toilet seat. I did find the food expensive for the quality that was served. Breakfast was also average, and seemed disorganised.

10/10

Exceptional

17 Feb 2026

Andrew

Clean, comfy room

Friends_and_family Family

6/10

Pleasant

10 Feb 2026

Andrew

Staff on reception are really good and the rooms are fine.
Service at breakfast is terrible. I waited close to 5 minutes for someone to come out of the kitchen to find me a table, then 15 minutes for a bowl of porridge that was barely lukewarm when it arrived.

Business Self

10/10

Exceptional

06 Feb 2026

Michelle

Clean room, staff was great.

Leisure Partner

6/10

Pleasant

05 Feb 2026

Andrew

Room was superficially fine but a little dirty in places (black mould in the shower). Service at breakfast was slow and quality of the food no better than average. Surroundings of the hotel are great for a walk in the evening and exercise facilities better than most hotels.

Business Self

8/10

Excellent

03 Feb 2026

Andrew

OK, and reasonable value for money. Nice to have gym and pool available for use.

Business Self

8/10

Excellent

25 Jan 2026

Phillip

Overall a great stay, just one niggle but they said they’d sort

8/10

Excellent

07 Jan 2026

Anthony

Staff very friendly and helpful especially in Reception
Restaurant food was Verg good ,well cooked and tasteful I belief freshly cooked
Will stay again in the future ,

Self

8/10

Excellent

21 Dec 2025

ryan

Yes, very nice stay.

10/10

Exceptional

20 Dec 2025

KAREN

The bathroom had a gas smell in the night and the toilet in room 215 was extremely difficult to flush . Tv needs a manual and couldn’t get standard channel on but room and view was wonderful. Staff short in breakfast area . Had to wait to get sat down . N still havnt got out toast . Food was lovely when we got it though .

Partner

8/10

Excellent

13 Dec 2025

Catherine

The room was large and clean with a super king size bed.
The staff were extremely friendly and obviously enjoyed their job.
I also like the beautiful well kept grounds and easy parking.

Leisure Family

8/10

Excellent

08 Dec 2025

Tim

Lovely room, very clean. Friendly staff and nice setting between 2 golf courses. Nice spa on site too. Sometimes a bit of a wait for service in the restaurant and bar, staff seem to be spread a bit thinly maybe due to being out of season?

Leisure Partner

4/10

Poor

19 Nov 2025

Jon-Paul

Shower had black mould growing in there

Staff was excellent and helpful

Breakfast was small

Business Self

4/10

Poor

16 Nov 2025

David

For a 4 star hotel we expected a higher standard. When entering the room it was lovely however the bathroom really let us down. There was mold, thick limescale coming out of the taps. It didn't look clean.

The restaurant is extremely overpriced considering the amount of money being spent for the room and the spa, £8 for garlic butter i think is disgusting oh also a service change just to top it all off.

The Spa is really where we enjoyed ourselves. The staff are extremely lovely and helpful. We only had half a day but it was well worth it.

Friends_and_family Family

10/10

Exceptional

13 Nov 2025

Lucile

Very friendly staff even when arriving late. Accomodating re dog

Business Pet

2/10

Poor

09 Nov 2025

Andrew

Room and bathroom wasn't clean, limescale hair and a broken shower.

Leisure Friends

8/10

Excellent

09 Nov 2025

Marie

The hotel grounds are beautiful.

Partner

6/10

Pleasant

08 Nov 2025

davide

Overpriced breakfast

10/10

Exceptional

28 Oct 2025

Alfred

The room was spotless amd staff were courteous!!!

Business

6/10

Pleasant

25 Oct 2025

charlene

Lovely location but hotel is tired. Reception staff very friendly and efficient. Food is poor quality and dining areas dated. Despite this we did enjoy our staff and welcomed being able to bring our dog.

Partner

10/10

Exceptional

26 Sep 2025

Alex

Great place and staff 👍

8/10

Excellent

19 Sep 2025

philip

Property was clean and tidy , breakfast was good and served quickly, and it was in a convenient area for sightseeing

Leisure

8/10

Excellent

18 Sep 2025

Maxime

The beds were very uncomfortable. The staff were amazing as was the in room breakfast.

Partner

10/10

Exceptional

17 Sep 2025

Alice

Great

Lovely hotel with lovely service.

Business

4/10

Poor

10 Sep 2025

N

Great people won’t stay again

Great staff who went above and beyond to help.
Sadly the hotel needs a spruce as looking tired. Restaurant was ok but unfortunately a noisy group of gofers ruined what could have been a peaceful stay.

Business

8/10

Excellent

28 Aug 2025

Phillip

Nice place to stay

I booked 10 rooms for family and friends the night before our daughter’s wedding. We arrived and checked in and was given our room key, unfortunately when we arrived at our room it was still occupied. Fortunately nobody was in the room so we returned back to reception and was assigned another room. Had a lovely stay and would not hesitate on staying again. Staff and food was great.

Friends_and_family Family

10/10

Exceptional

27 Aug 2025

Tony

Friendly and helpful staff, great area.

Leisure Friends

4/10

Poor

24 Aug 2025

Ian

mixed - not really great or really bad

room wasn’t properly cleaned; cups not washed; shower doesn’t drain properly; mould in shower, nice bar and restaurant, good location, nice outlook over the golf course; rose wine with meal not cold

Partner

10/10

Exceptional

23 Aug 2025

Richard

Although somewhat 'dated' in some area we loved the overall experience. The meals were very good and all staff were excellent in their dealings with us.

10/10

Exceptional

15 Aug 2025

Maritza

Great resort with big and clean rooms. Good breakfast and beautiful views.

Leisure Family

8/10

Excellent

14 Aug 2025

Paul

Nice short stay Hotel

Breakfast was good, however we arrived at our table on the second day and found that they had no yoghurt available. This was at 8.45am and the breakfast is quoted \"until 9.30am\".
The bed had a very very soft mattress, backache in the morning! A little firmer next time.
Pool was lovely and although we didn't use the other amenities, they looked clean and operational.

Partner

8/10

Excellent

09 Aug 2025

Fraser

Turns out that it’s REALLY hard to persuade a taxi to come out to this location unless pre-booked. Staff were super helpful and did eventually get me fixed up, but perhaps on check in you could check if a taxi might be required and advise guests to pre book.

Business_and_leisure Self

10/10

Exceptional

08 Aug 2025

Daniel

Comfortable stay.

Really good size room, was perfect on the ground floor having patio doors open onto a small bistro set. Really comfortable stay. Attentive staff. Didn't eat here as i was working in the area ling hrs but Cant ask for me.

Business

4/10

Poor

07 Aug 2025

Tracey

The room was a good size and quiet although it could do with updating. The bathroom has several issues including mould on the ceiling and around the shower, a leaking toilet and no hot water in the shower.
On a positive note the problem with the shower was rectified promptly by maintenance

Leisure Family

8/10

Excellent

31 Jul 2025

Judith

Everything in the main room was excellent.
No fan or air conditioning, hence a bit stuffy at night.

Partner

6/10

Pleasant

29 Jul 2025

Emily

My

Partner

8/10

Excellent

26 Jul 2025

Kit-Yee

Staff at the hotel were great very friendly and the breakfast was good.

Room itself very spacious however the bathroom was dirty hair in the bathtub which is off putting

2/10

Poor

22 Jul 2025

Simon

Avoid

Would not recommend this hotel, poor staff, poor cleanliness smells of damp

Business

10/10

Exceptional

19 Jul 2025

Maxine

Not enough pillows
Room service menu a bit pricey
Otherwise excellent stay

Leisure Partner

2/10

Poor

19 Jul 2025

Diane

Room next to noisy boiler room. Dirty room. Dust under bedside tables, 3 pillows for 2 people, one in a dirty cover. Dirty glasses, kettle and water jug. Fridge not working.

Leisure Partner

4/10

Poor

17 Jul 2025

Richard

Has potential to be better!

Hotel looked nice from the outside, with golf course on room terrace. I booked the deluxe room, expecting a high standard, however, it was a large room, but the bed was very uncomfortable, there was no A/C, the TV was very old and none of limited satellite channels did not work, the bathroom again again a good size, had mould on the ceiling, silicone sealant was just thrown on around the toilet, no extract system and looked very dated and worn. I ate in the restaurant, food was really nice, £40 for 2 courses and 2 diet cokes.
Not the best place to stay.

Business

10/10

Exceptional

13 Jul 2025

Natalie

Only stayed for one night but lovely hotel, big spacious room with opening balcony doors. Great pool and spa area, golf course and grounds around the hotel are beautiful

Leisure Self

8/10

Excellent

05 Jul 2025

Ryan

Stay was good, there was quite a few stains on the carpet in the room, when the cleaners come into the room daily they don’t make the bed and would just chuck the clean towels on the side of the bed. Room service communication was poor as after 9:00 you could not order hot food. Reception was lovely when checked in but told us the wrong information about getting hot food. Overall stay was good but room could have done with a more thorough clean.

Partner

10/10

Exceptional

27 Jun 2025

Derek

Receptionist was very courteous, polite, welcoming & informative

Leisure

8/10

Excellent

20 Jun 2025

michael

Good

10/10

Exceptional

10 Jun 2025

David

The hotel is very good but make sure you get a room close to the lobby as the TV does not work when you are at the end of the building

Self

6/10

Pleasant

09 Jun 2025

Christopher

Good. Spa treatment wasn’t the best but hey ho. Rooms are maintained well. Stayed here before and will stay again.

Business Self

6/10

Pleasant

08 Jun 2025

Andrew Charles

A little run down. Breakfast buffet poor and definitely not worth the money.

Leisure Family

10/10

Exceptional

08 Jun 2025

Joan

Lovely hotel very friendly staff especially lady on reception. Grandsons had a great round of golf only spoiled by heavy rain but can’t buy the weather.

Leisure Family_with_children

6/10

Pleasant

05 Jun 2025

Robert

Stayed one night to attend a funeral locally. The room was comfortable enough and breakfast was buffet style but fine. EV drivers should note that the charging provider has been rebranded as Roam and not EVC Plus on the signs. Download their app before you arrive as it’s 3G signal strength in the car park. Plenty of chargers though and more being installed which was great to see.

Leisure Self

6/10

Pleasant

31 May 2025

PATRICIA

The reason I haven’t given higher rating is the condition and cleanliness of the bathroom. The shower sealant was discoloured with mould in parts and the extractor fan in the ceiling had dust hanging out of it

Leisure Partner

8/10

Excellent

29 May 2025

Beverley

Good apart from running out of pastries at breakfast. But lovely hotel

Partner

8/10

Excellent

15 May 2025

Colin

My Stay

Nice overnight stay...comfortable room with comfy large bed. Bar shut at 9pm which was disapointing, Breakfast wasnt the best, but staff were friendly and polite.

Partner

10/10

Exceptional

15 May 2025

Peter

Wonderful, relaxing Location

An absolutely wonderful stay, nothing was too much trouble for all the staff. The location is stunning, easy to locate, parking a few metres from reception, ideal for couples or larger parties of golfers.

Friends_and_family Friends

8/10

Excellent

11 May 2025

Robert

Large corporate hotel - everything works !

Warm welcome at check in and very efficient. Large comfortable room everything worked . Great staff. . Reasonable food promptly served . Rather noisy at night - mostly single men on golfing weekend so banging doors and boisterous noise after being in the bar!

Partner

8/10

Excellent

09 May 2025

Verified traveler

Good location and stay.

Good stay and would come again.

Food for vegetarians are limited.

Friends_and_family Family

8/10

Excellent

03 May 2025

Janine

Hotel stay was good staff where lovely polite and helpful hotel looks a little tired in places overall a nice nice away

4/10

Poor

29 Apr 2025

Verified traveler

Disappointing Stay – Not Worth the Price

I stayed at this hotel for two nights as a base for attending a wedding nearby.

Starting with the positives, the hotel grounds are lovely, the pool looks inviting, the gym is well-equipped with everything you could need, and the staff are friendly — but unfortunately, that’s where the positives end.

I had booked a Super Deluxe room with breakfast for £334 for two nights. While the room was spacious, as shown in the photos, it was far from Super Deluxe. There were holes in the wall and ceiling, mould around the shower, a vent clogged with dust, a non-functional TV, a safe with a missing battery cover, a bathtub panel coming away, and several insects present in the room. I understand that being near a golf course may lead to the occasional insect, but the windows were closed on arrival.

For a Super Deluxe room, the amenities were lacking — no bottled water (although water dispensers are available at end of some corridoors), no biscuits to accompany the coffee, and a real struggle to find a plug socket to charge your phone, with none located near the bed. Speaking of which, the bed consisted of two singles pushed together, leaving an uncomfortable gap in the middle.

The lounge/bar area is extremely dated. One plug socket even appeared to have experienced a fire at some point. There was generic music playing through tinny, buzzing speakers. I ordered a coffee and a scone; while service was prompt, only the top half of the scone was edible — the bottom half was completely raw.

Friends_and_family Friends

10/10

Exceptional

27 Apr 2025

Daniel

Highly recommended

Could not fault this hotel, service was friendly and large room was very comfortable.

Partner

10/10

Exceptional

23 Apr 2025

Julian

Lovely, large comfortable room. Good gym, decent equipment.
Very nice breakfast.
A little shocked at price of large glass of wine £18!!!!

Leisure Self

10/10

Exceptional

17 Apr 2025

Verified traveler

One night stay

Lovely one night stay with friendly staff and easy parking. Thank you.

Partner

10/10

Exceptional

12 Apr 2025

paige

Lovely property, great facilities, staff were lovely. Would highly recommend

Leisure Partner

10/10

Exceptional

07 Apr 2025

Karen

A lovely hotel and the room and bed was very comfortable. Friendly staff. We'd definitely stay again.

Partner

10/10

Exceptional

02 Apr 2025

Amanda

Helpful staff

Staff were very helpful. Receptionist let us swap rooms when allocated room was right next to lift & I was worried I wouldn’t sleep because of noise.
One of the housekeeping staff ran my partner to the wedding venue we had been at the day before when he was unable to get a taxi

Partner

8/10

Excellent

24 Mar 2025

Scott

Although a little tired and in need of a freshen up, and although there was a slight drain smell from our shower (not enough to complain about) the room was spacious, clean and well furnished. It had a beautiful view over the golf course. The main downside was the mattress which was a little hard and probably a bit worn out. Otherwise it was lovely and the staff were great overall. The gym and pool were also lovely, and complimentary to hotel guests.

Leisure Family

10/10

Exceptional

21 Mar 2025

CHI YIN

No hot water in the first room and broken tap in the second

Leisure Partner

6/10

Pleasant

20 Mar 2025

Verified traveler

A little disappointing

Unfortunately the hotel is showing it's age. The room had strong mould smell. Taps, toilet flush needed repair.

Business

8/10

Excellent

18 Mar 2025

Christopher

Not for me

10/10

Exceptional

13 Mar 2025

Annette

Really nice place, very comfortable bed, felt very safe as single female traveller. Not overly keen on menu and quite expensive. Nice breakfast. Pleasant swim in the morning, only two lanes and people swimming here there and everywhereso difficult to swim in straight line. Changing rooms tired and need updating. Enjoyed my stay though.

Business Self

8/10

Excellent

01 Mar 2025

RICHARD

We had a very good welcome when we arrived late due to a wedding we were attending. Quick and efficient check-in. Rooms were generally good, although the shower had signs of orange bacteria and some black mould on the ceiling. The bottom of the shower door and sealant around it was tatty and looked dirty, so much so that I didn’t want to use it. Breakfast was good, bit limited choice due to additional £5 charge for what you would expect to be on an ordinary hotel menu. Continental breakfast was ok-ish, bit limited. Price of breakfast was quite expensive. Staff were good, especially the ma. In charge. Overall, good, but still things that need sorting. Places like the premier inn have their breakfast sorted and we regularly stay there because of their good and reasonably priced breakfast.

Leisure Family

6/10

Pleasant

20 Feb 2025

Anthony

Disappointing!

We booked a deluxe room. The bedroom was fine but the bathroom was a huge let down. Mould in the shower tray and above on the ceiling. They had also had some sort of leak on the ceiling and it’s was mouldy and flaking paint! The bedroom was warm but the corridors, reception area and downstairs bar was cold, with additional electric fan heaters around - which didnt make much difference! As our stay was only one night, this was all very disappointing.

Partner

4/10

Poor

20 Feb 2025

andrew

Macdonald Hotel - quite poor

Arrived late at night and sign posting was dimly lit. check-in ok. carpets on way to hotel block were dirty. Room was very big but cold all through night. shower would not turn off.
TV Channels very limited
no 3 pin plug sockets at side of bed so had to charge phone in on other side of room.
Ordered fish but no fish available, had to settle for very expensive burger which had a very hard bun base. Only coke available in small and very expensive 330ml glass bottle.
Breakfast took its time being cooked and bacon was very fatty.
Not happy really

Business

4/10

Poor

04 Feb 2025

Emma

We enjoyed our stay in the McDonald hill valley hotel. Bathroom needed redecorating. On arrival, we checked in, as we entered our room we actually walked in on someone in bed who was not at all happy understandably. Neither were we. Somehow we’d been allocated a room that had already been allocated to someone else. Very embarrassing situation. Staff were apologetic and we were offered an upgraded room. Other than that no other problems. The bed was very comfortable.

Leisure Partner

6/10

Pleasant

19 Jan 2025

Verified traveler

Overall disapp

Hotel is cold in some communal areas, bedroom however was super warm and cosy.
Generally the hotel is looking tired, that goes for the Spa too.
The room, at first looked quite lavish until i got to the bathroom which was not only dirty but the workmanship was shocking.
The bed linen was clean and the bed was super comfy.
Choice of pillows.
Food prices are soooo overpriced and quite frankly unreasonable, (we ordered off the bar menu).
Breakfast offered plentiful choice, not all items were warm.
Overall disappointing..

10/10

Exceptional

16 Jan 2025

Sarah

Ok room, friendly staff.