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Carden Park Hotel, Golf Resort and Spa

Chester · United Kingdom

CardenView location

9.0/10Excellent1,000 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.2/109.2
Condition9.2/109.2
Location9.2/109.2
Neighborhood9.4/109.4
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Carden Park Hotel, Golf Resort and Spa

Set within 1000 acres of Cheshire countryside, Carden Park Hotel, Golf Resort and Spa features a modern spa, 2 championship golf courses and luxury rooms with scenic views. Just 20 minutes’ drive from Chester, there is free parking and free Wi-Fi.

The elegant rooms offer private bathrooms with free toiletries and showers. Rooms also feature plasma-screen TVs with Sky channels and tea and coffee facilities. The Spa at Carden features one of the UK's largest spa gardens, with hot tubs, a panoramic sauna and an outdoor pool.

This facility is bookable as a separate experience to your stay at Carden Park and also contains a restaurant, treatment rooms and an extensive indoor thermal suite. In a 17th-century estate, Carden Park Hotel, Golf Resort and Spa has a fitness center with a swimming pool, gym, and treatment rooms.

The Vines offers a gourmet dining experience featuring the very finest, fresh and locally sourced ingredients. In Redmond's you can expect a friendly and relaxed atmosphere in our brasserie-style restaurant. Morgan’s Bar serves afternoon teas, lunch and evening drinks.

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There is also Jack's Bar with great views over the golf course. Carden Park Hotel, Golf Resort & Spa is surrounded by beautiful countryside, and has a private vineyard. Just a 20-minute drive from Wrexham, the Welsh Border is 5 minutes away.

Golf facilities at Carden Park are among some of the best in the North of England, along with the two highly-regarded championship courses there is a clubhouse with bar, driving range and PGA golf academy featuring an advanced custom fitting studio.

With a stay at Carden Park in Chester, you'll be 7 mi (11.3 km) from The Ice Cream Farm and 9 mi (14.5 km) from Beeston Castle. This golf hotel is 12.2 mi (19.7 km) from Grosvenor Museum and 12.4 mi (20 km) from Chester Castle.

Make yourself at home in one of the 197 guestrooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Chester? This hotel has 4069 square feet (378 square meters) of space consisting of a conference center and meeting rooms.

Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Access to the spa facility is available by reservation only.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Early check-in fee: GBP 30.00 (subject to availability)
    • Late check-out fee: GBP 30.00 (subject to availability)
    • Spa fee: GBP 278.00 per person per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Carden Park Golf Club 0.2 km / 0.1 mi
Bolesworth Castle 7.3 km / 4.6 mi
Holt Castle 7.5 km / 4.7 mi
Wrexham Industrial Estate 10.3 km / 6.4 mi
Tattenhall Marina 11.1 km / 6.9 mi
The Ice Cream Farm 11.3 km / 7 mi
Clays Golf Course 12 km / 7.5 mi
Wrexham Golf Club 12.5 km / 7.8 mi
Cholmondeley Castle 12.8 km / 7.9 mi
Sandstone Trail 13.7 km / 8.5 mi
Beeston Castle 14.5 km / 9 mi
Tenpin Wrexham 14.7 km / 9.1 mi
Queensway Leisure and Activity Centre 14.8 km / 9.2 mi
St Giles Church 15.4 km / 9.5 mi
Oriel Wrexham 15.4 km / 9.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 197
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Bicycle hire service
  • Bellboy service
Show 36 more facilities & services
  • Fireplace
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Sun loungers
  • Children playground
  • TV lounge
  • Game room
  • Sauna
  • Steam bath
  • Spa treatments
  • Hairdressing salon
  • Breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
  • Archery
  • Mini golf
  • Golf
  • Tennis
  • Golf practice facility
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D

    Photos are not available for this room type.

    Carden Park Hotel, Golf Resort and Spa

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX

    Photos are not available for this room type.

    Carden Park Hotel, Golf Resort and Spa

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Carden Park Hotel, Golf Resort and Spa

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Carden Park Hotel, Golf Resort and Spa

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Carden Park Hotel, Golf Resort and Spa

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Carden Park Hotel, Golf Resort and Spa

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Carden Park Hotel, Golf Resort and Spa

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Carden Park Hotel, Golf Resort and Spa

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Carden Park Hotel, Golf Resort and Spa

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Carden Park Hotel, Golf Resort and Spa

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Carden Park Hotel, Golf Resort and Spa

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN LUXURYTWIN • LUXURYTWN.LX

    Photos are not available for this room type.

    Carden Park Hotel, Golf Resort and Spa

    TWIN LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Carden Park Hotel, Golf Resort and Spa

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Carden Park Hotel, Golf Resort and Spa

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV

    Photos are not available for this room type.

    Carden Park Hotel, Golf Resort and Spa

    QUADRUPLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Carden Park Hotel, Golf Resort and Spa

9.0
Excellent
1,000 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
9.2 /10
Neighborhood
9.4 /10
Amenities
9.6 /10
100 reviews shown
6/10
Pleasant
21 Jul 2026
Lorraine
The hotel staff are good especially reception and the gym but the spa which I was looking forward to it Wasn’t great
You have to pay extra so my husband couldn’t use the facilities even though I had 3 treatments
Which were not great the therapists are only just out of training yet they charge full price
I must admit I was lucky with my facial which was excellent
But the whole spa experience is not worth the money
Partner
10/10
Exceptional
19 Jul 2026
Lawrence
Absolutely outstanding hotel. The Vines restaurant was one of the best dining experiences we have ever had. Can’t wait to go back.
Partner
10/10
Exceptional
29 Jun 2026
Lesley
Lovely hotel with friendly staff, excellent facilities, the vines restaurant was a real treat and a big bonus the we didn’t have to pay to use the spa as the leisure centre had a steam room, sauna, jacuzzi and pool that was free for hotel guests to use.
Partner
10/10
Exceptional
29 May 2026
Paul
Gorgeous place and great facilities
Business
10/10
Exceptional
17 May 2026
Rose
Perfect stay with ultra friendly staff and fantastic amenities. Spa was amazing.
Partner
10/10
Exceptional
26 Mar 2026
Katie
I would prefer it hotter but it was warm enough. Food was delicious, very good quality, staff extremely helpful and friendly, spa is beautiful with wide range of facilities.
10/10
Exceptional
25 Mar 2026
Mark
Very nice stay
10/10
Exceptional
22 Mar 2026
Marc
So clean with kind and friendly staff. Great location can’t go wrong staying here.
Friends
10/10
Exceptional
17 Mar 2026
FREDERICK
A most pleasant weekend break spent at Carden Park.
Partner
10/10
Exceptional
06 Mar 2026
Adam
Stayed for the Twilight spa and a Suite room. Amazing p
10/10
Exceptional
23 Feb 2026
Danny
Excellent destination for a young family. Great facilities, food was perfection, we loved it. I would say not all the staff were particularly friendly but it was a 5 star experience other than that.
Friends_and_family Family
10/10
Exceptional
16 Feb 2026
Ruth
A lovely property, enjoyed our second trip as much as our first. Staff are helpful and friendly, and the spa was amazing (food is great too!)
Leisure Friends
8/10
Excellent
25 Jan 2026
Andrea
Staff are attentive and polite. Room was clean apart from build up of dust on hairdryer filter which created a burning smell.
Leisure Family
10/10
Exceptional
14 Jan 2026
Yvonne
Absolutely perfect lovely attention to detail as I only mentioned in passing it was my partner’s birthday and they did a lovely birthday desert much appreciated
Partner
10/10
Exceptional
03 Jan 2026
James
Clean, modern room, very comfortable with a fabulous view of the grounds. Staff were very helpful and the open areas of the hotel were warm and welcoming.
Friends_and_family Family
10/10
Exceptional
02 Jan 2026
Simon
We visit every Christmas and the condition of the hotel gets better and better each visit. So good to see a property being invested in and maintained. The rooms, staff, food and bar are really excellent. Only very minor gripe - some smoked salmon at breakfast would be nice.
Leisure Family
10/10
Exceptional
30 Dec 2025
Simon
The Hotel was presented well on the drive up to the carpark, well maintained and clean, The entrance to the reception area was lovely, Christmas trees and plants a very nice touch. The reception staff were welcoming and helpful, a smooth check in. We got upgraded to a larger newly decorated room, which was spacious and clean, two negatives the bed was very hard for us , only our preference. The next was the room had a extraction system in it that ran all night which disrupt your sleep. Unfortunately for us it also had a fan on the wall outside the window,so had sleep with windows shut.
We had a meal in the Elements restaurant which was lovely and the staff looked after us well. The cocktail bar was fantastic with a musician George playing the piano beautifully, even played us a song for being newly weds. The pool area is great, but it would of been nice to have a couple of loungers around it.
We treated ourselves to a spa day which was special, we had the weather on our side, and it wasnt to cold. The treatment was relaxing and professionally done.
Overall the hotel and grounds are very special, and we look forward to staying again.
Partner
10/10
Exceptional
23 Dec 2025
Akindele
Room was spotless and the staffs were all wonderful
Partner
10/10
Exceptional
13 Dec 2025
Claire
Excellent hotel with great facilities. The bar was excellent and they mixed great cocktails
Partner
10/10
Exceptional
11 Dec 2025
Tekena
Excellent
Friends_and_family Family
6/10
Pleasant
08 Dec 2025
Kelly De
Room was nice and clean. Some weird things like no power ports near the bed. Just one USB in one bedside lamp. The other side has zero power options.

Also, its not great having to leave the hotel to walk to courtyard suites. Come rain or shine, you need to have a coat and possibly an umbrella which does remove the convenience of a hotel.

So lovely hotel but does feel more like a holiday park when you have to traipse around outside to find your room.
Leisure Partner
10/10
Exceptional
05 Dec 2025
Lee
Love this place.
Staff, the pool, food. It’s all great. You can’t not love this place.
Friends_and_family Family
10/10
Exceptional
27 Nov 2025
Jane
Fabulous
Leisure Friends
10/10
Exceptional
23 Nov 2025
Julie
Gorgeous room, really comfortable, warm and clean, Delicious breakfast and wonderful, friendly atmosphere, the staff are amazing and so helpful, we loved it and will definitely stay again,
Leisure Family
10/10
Exceptional
19 Nov 2025
Diane
Amazing stay loved everything about it from the food and drink to all the ammenities
10/10
Exceptional
17 Nov 2025
Kathryn
Breakfast was amazing. Room spacious and clean. Great facilities with helpful, friendly staff.
Leisure
10/10
Exceptional
16 Oct 2025
Lucy

Great family stay

The rooms were spacious and spotless, staff were amazing with our toddler (they even called the room when we left his dummy in reception and brought it up for us). Nothing was too much trouble. Dinner at the brasserie was fantastic and breakfast was too. Would definitely stay again without the toddler to use the spa!
Friends_and_family Family
8/10
Excellent
22 Sep 2025
Gareth
Always love staying here
Friends_and_family Family
10/10
Exceptional
21 Sep 2025
Gareth
Love staying here a great resort
Friends_and_family Family
10/10
Exceptional
30 Aug 2025
Mohammed
Its a high quality hotel with everything available to make your stay amazing. No wonder many people use this as a wedding venue.
Fabulous and i woul definitely retuen in the future!!
Leisure Family
10/10
Exceptional
29 Aug 2025
Katherine

A fabulous 4 night stay ⭐️⭐️⭐️⭐️⭐️

A wonderful 4 night stay at this lovely hotel. All staff very friendly and welcoming, our twin double bed room was very spacious and obviously newly refurbished. Nice to have a fridge in the room, which was restocked daily with bottled water and fresh local milk in little bottles.
Breakfast was plentiful with all tastes catered for. We used the Carden Spa, my treatment with Marcella was top notch and the whole spa is fabulous.
Our daughter enjoyed many onsite activities including Vertigo, Zip Wire & Segway.
The only criticism and I’m being very picky is that the pillows on the beds were high (beds very comfortable though!) but I find this in a lot of hotels I’ve stayed in.
A throughly enjoyable stay, we will be back!
Friends_and_family Family
10/10
Exceptional
24 Aug 2025
Lisa
Lovely
Leisure Partner
10/10
Exceptional
15 Aug 2025
Anwen
Excellent service
Leisure Partner
10/10
Exceptional
10 Aug 2025
David
The Vines restaurant is excellent in all aspects, food and service makes the experience really special.
Leisure Partner
10/10
Exceptional
04 Aug 2025
A

Great family mini break.

Fab stay! Staff were friendly and warm, breakfast was great and the facilitates were well maintained. Thank you for a fun trip!
Friends_and_family Family
8/10
Excellent
03 Aug 2025
sue
It is a lovely place. The grounds, gym and spa are excellent and the staff are friendly and helpful. The rooms are nice. We had a ground floor room. We had to go upstairs to the first floor, along the corridor, down the stairs and along the corridor. This was a bit of a pain. Overall though it was a good stay.
Leisure Partner
4/10
Poor
30 Jul 2025
Lucy

Not what you might think, living off a name

From the outset, we had issues with the hotel. They advertised this hotel using photos of the spa (including the outdoor pool etc), but this is not included in the £260 B&B rate for a King View Estate room. When we called to clarify, we were told nothing could be done—even after an assistant manager admitted it was misleading and a case of misrepresentation. Their solution? Offer us spa access at a “discounted” rate of £14—which is actually more than one of the available packages. They claimed the included food in the package makes up the value. So, for both of us, it would cost an extra £198 for just four hours of spa use. The manager even said, “I don’t see why they couldn’t just let you use it to be honest, but it’s not my decision—the other team said no.” When I asked who specifically refused, the response was vague. Suspicious.

Then came our dinner. We were hesitant after the spa situation, but gave it a chance. We ordered, waited over 30 minutes, and were finally served—but with the wrong meals. At first, we didn’t realise because the dishes looked so similar. After starting to eat, my partner realised we had been given each other’s food. By that time, half was gone. We didn’t want to wait another 30+ minutes, so while they deducted the charge, one of us was left hungry.

It doesn’t feel friendly here—it’s clearly aimed at wealthy guests.

Partner
10/10
Exceptional
29 Jul 2025
Selina
Beautiful and we worth the money. We've decided we will go back
10/10
Exceptional
13 Jul 2025
Lee

Fantastic.

Stunning location. Room and food first class.
Partner
10/10
Exceptional
10 Jul 2025
Robert
Good
Leisure Friends
10/10
Exceptional
08 Jul 2025
Neil
We have been before but not for a long time Ii was my wife’s 60th birthday while we was there so it was a special occasion. The room we were in which was room number 121 was perfect a beautiful room on the front with amazing views from the front of the hotel across the Gardens at the front and the golf course and the beautiful mountains beyond. The only thing we was aware of was for a while when we was in our room a bit of banging and drilling from up above us from the upgrades and alterations and refurbishment which was going on. It was a little noisy and annoying to be honest but there were signs around asking during this time could we be patient and just bare with the noise. We had a treatment each in the new spar which looked amazing and the treatments were amazing too. But we were a little disappointed that although we was having treatments we had to pay extra if we wanted to use the extra facilities of the spar and at £119 extra each we thought that was a little expensive. But other than that we really enjoyed our stay
Leisure Partner
8/10
Excellent
28 Jun 2025
Latifat
A very good place. The only issue was that outdoor activities do not hold on Monday’s and Tuesday’s, which was not stated prior to visiting.
10/10
Exceptional
22 Jun 2025
Kim
Came with my husband and 2 children 4&5) and my inlaws. Husband and father inlaw played golf...they had a fantastic time. Mother in law and i took the children swimming and went to the park. Lots to do wven though the children were too young for the big activities. We couldn't eat at the main restaurant in the evening as there was no space for the 6 of us which was disappointing. I think guests at the hotel should have some sort of priority to dine first. We went to a local pub for our evening meal instead. It was lovely but not ideal. Would have rather stayed on site. Breakfast was delicious. Room was great.
Friends_and_family Family
10/10
Exceptional
06 Jun 2025
Joanne
Driving up to this hotel it definitely had the wow factor. Reception staff were very polite and welcoming, and provided a very high level of customer service. The room itself was beautiful very large, clean and the bed was so comfortable. Evening meal was beautiful and so was breakfast. The only downfall is that this was a short overnight stay. Would definitely recommend and will definitely be returning
Leisure Partner
10/10
Exceptional
02 Jun 2025
Paul

Gorgeous Stay

Had an amazing stay at Carden. My wife used and loved the spa. We had a great meal in the restaurant, enjoyed the bar, had a lovely breakfast and our room was superb. Would definitely have another stay here.
Partner
6/10
Pleasant
21 May 2025
Mohammed Shahn
Everything about the hotel was amazing from the aesthetic to the service, the only bad part really was the noise, i woke up numerous times across all 3 days of my stay to building work as i could hear drilling and other noise.so that was quite jarring
Leisure Partner
10/10
Exceptional
19 May 2025
tania
Such a beautiful stay from start to finish. Wonderful service, especially help from Sue Morton prior to the trip.
Partner
10/10
Exceptional
11 May 2025
Dylan

Awesome hotel

Brilliant hotel, very clean and staff were very friendly. Room was very nice with balcony view. Spa was the best spa I’ve been too very relaxing and staff made sure your visit was exceptional. Food was also very nice
Partner
10/10
Exceptional
06 May 2025
Julian
Fantastic resort. Staff really helpful and polite. Pleasant surroundings. Definitely on my list of venues to return.
Leisure Partner
8/10
Excellent
05 May 2025
Carlos
Excellent food.
A bit noisy at times. Soft closing doors would help significantly
10/10
Exceptional
30 Apr 2025
Charlotte
Beautiful.
Business Self
8/10
Excellent
19 Apr 2025
Kerry
We had a lovely 1 night stay. The room was very clean and comfortable. The leisure centre was very noisy and changing rooms were small and no explananation on how to use the locker and wrist band. Had to ask for help. Breakfast was lovely.
Leisure Partner
10/10
Exceptional
11 Apr 2025
Andrew
Excellent as always. Highly recommend.
Leisure Family
10/10
Exceptional
02 Apr 2025
Graham
Great hotel and service
Business
8/10
Excellent
01 Apr 2025
Shelley

Taster menu amazing

8 course taster menu and wine was brilliant, highly recommend.
Service in bars was poor, waited 20 minutes for two drinks.
Room was extremely warm at night and unable to change air conditioning which meant sleeping with patio doors open.
Partner
10/10
Exceptional
24 Mar 2025
Michelle

Brilliant spa break

Amazing hotel. Lovely spa break. Rooms are amazing and breakfast was fantastic. Great service from all the staff.
Friends_and_family Family
10/10
Exceptional
18 Mar 2025
Matthew
Staff were friendly, dinner and breakfast were exceptional.
The room was comfortable and spacious for a family of four.
Spa was outstanding and the children enjoyed the adventure hunt.
A great place to stay!
Leisure Family_with_children
10/10
Exceptional
17 Mar 2025
Pauline
Had a lovely relaxing weekend with my daughter and grandson . He said it was the best hotel ever!! Facilities are excellent
Friends_and_family Family
10/10
Exceptional
01 Mar 2025
Verified traveler

Wonderful!

We stayed here for our 25th anniversary. They treated us well. We'll definitely be back.
Partner
10/10
Exceptional
25 Feb 2025
Gareth

Class

First class in every aspect
Friends_and_family Family
10/10
Exceptional
23 Feb 2025
Gareth
Everything was fantastic, the hotel staff were brilliant with my Mum who has limited mobility
Love staying and visiting here
Friends_and_family Family
8/10
Excellent
20 Feb 2025
Shanti
Great place for relaxation.
Leisure Family_with_children
10/10
Exceptional
04 Feb 2025
Stephen
We had only one night but it was very relaxing we enjoyed the food and the spar was amazing
Partner
10/10
Exceptional
02 Feb 2025
Mark

Amazing

Amazing stay, thank you.
10/10
Exceptional
31 Jan 2025
Verified traveler

A great visit

It was our first visit to Carden Park and we were very impressed. We enjoyed an afternoon tea and a spa treatment during our stay. We will certainly arrange another visit.
Partner
10/10
Exceptional
19 Jan 2025
Ruth
Everything during our stay was absolutely perfect. Room requests were met exactly, our dining option was amended to suit a last minute change of of plans, as was our spa booking. Every member of staff was polite, friendly and helpful. The hotel, bar, restaurants and spa are exceptionally well kept and we'd love to stay again
Leisure Friends
8/10
Excellent
31 Dec 2024
Neil

Great except for one thing.

The grounds and the main part of the hotel were excellent as were the staff. The only disappointment was the fridge in our room the motor of which kept kicking in on a regular basis. This meant that we couldn’t get a proper silent night as the noise of this was quite intrusive.

Other than that, it was a good stay.
Friends_and_family Family
4/10
Poor
30 Dec 2024
Hannah
Main restaurant was shut. Main after meal drinks area also shut. The childrens play area was..shut. This made the other areas extremely busy

None of the above was communicated during check in. No wedding or event... just shut.
4/10
Poor
20 Dec 2024
TRACY

Poor stay overall - not worth the money

Despite this being our 4th or 5th stay as returning guests, this one will be our last.

Complacency has set in. No extra customer service, just the basics.
Bedroom was small, dark, carpet old, dents in the wall, bathroom was basic, shampoo watered down, the bed was really very uncomfortable and old. Walls really thin - heard every conversation of people walking past and the family next door.

Leisure area and changing rooms were tired, showers had black mould in them and drains were smelly.

No food available after 5pm, only crisps at the bar or the a la carte restaurant that has a dress code!
We were asked if it was a special occasion, it was our anniversary and we said as much, but nothing else was said or offered.
Why even ask us??
Food at breakfast was sub-standard produce, so much so, we left on the 2nd morning ahead of breakfast as we did not want to eat anything there even tho paid for.

Noah and Jess in the bar were the BEST PART of the stay, have very good customer care, super personalities, great at their job and a real asset to the hotel.

We left sad and disappointed after paying for still a relatively expensive 2-night stay, after looking forward to our anniversary weekend.

Will be looking for better places to stay next time we come to Chester where the customer is put first, the rooms are comfortable and the food is good quality.

We are sad we felt so disappointed by this stay after previous visits.

Totally not worth the money.
Partner
10/10
Exceptional
17 Dec 2024
Karon

Fabulous Festive Break

Me and my daughter had the most wonderful festive break. The hotel was decorated beautifully. The food, Christmas cocktails, and the festive afternoon tea were fabulous and all the staff were so friendly and professional.

We can’t wait to come and stay again next year.
Friends_and_family Family
10/10
Exceptional
15 Dec 2024
Matthew
Staff were brilliant
Leisure Partner
10/10
Exceptional
01 Dec 2024
Dylan

Mixed Review

Mixed Review, the place is beautiful! Lovely location, lovely place with friendly helpful staff and large spacious rooms. We had a room with two doubles beds which was nice. We only stayed 1 night and also went to the morning spa that was very nice.
The down side, we ate in the Redmans restaurant thinking it would be really good. Unfortunately my partners starter of mushrooms wasn’t very nice and worst of all we both had sirloin steak as a main which was the worst steak we’ve both ever had. It’s a real shame as we were looking forward to the meal.
We would stay there again as the place is beautiful but would be extremely cautious about eating there again. Spoilt the night for us to be honest.
Partner
6/10
Pleasant
23 Nov 2024
Gareth

Disappointed

I expected more for the price tag. I have stayed in hotels where I get the same for much less. Fridge light kept me up, no one explained the room heating and when I did figure it out was hard to get a good temp. Food was good and young staff at evening meal and breakfast need to mindful what they say as customers hear it all ! Overall disappointed and the spa area it’s quite small and lacks loungers to chill on
Self
10/10
Exceptional
11 Nov 2024
Islas
Usually I never leave reviews but this place is lovely and the perfect place to take your loved ones for a special place.

Big thank you to the team as they helped me when I had ran out of contact lens solution at the middle of night and assisted me.
Leisure Family
10/10
Exceptional
08 Nov 2024
charlie
Thoroughly enjoyed our stay here and impressed by both the facilities and the customer service.
Leisure Partner
10/10
Exceptional
05 Nov 2024
Sharon
Wonderful stay for a business trip
Attentive staff
Comfortable bed
Tasty breakfast
Business
10/10
Exceptional
29 Oct 2024
Andrew
Wow! This place is one of the best hotels I have ever had the pleasure of staying at. The staff are impeccable. On so many occasions nowadays, the hospitality industry is let down by poor staff with poor customer service skills. This place sets the standards for all hotels. Food is great, rooms are great and the facilities in and around the hotel are fantastic. Will be returning again and again.
Leisure Family
6/10
Pleasant
06 Oct 2024
Samuel

Nice stay

Went for my 30th birthday for the night. The vines restaurant was excellent. The food was incredible and the staff were very attentive, friendly but very professional. I did don’t a beard hair on my starter but i understand these things happen and as the staff saw me picking it out of my meal there came over instantly to check all was ok. We were happy with the room, but shocked to not receive robes for our stay. The bathroom door was all broken and scuffed at the bottom but apart from that the room was lovely. We planned to as the spa into our stay but it was fully booked so book in advance to avoid disappointment. This was our own fault. The hotel itself is lovely and we would return.
Partner
10/10
Exceptional
30 Sep 2024
Jennefer
Property is beautiful, food was great, staff were very helpful. Room was hot with view of roofs, but we were given fans to cool room down.
10/10
Exceptional
10 Sep 2024
Thomas
Located about 30 mins from Chester centre. The hotel and staff are very friendly and the food is good. Fantastic for golf and the Spa is available if needed (not used). Plenty of free parking and the grounds are stunning and well kept.
Business
10/10
Exceptional
13 Aug 2024
Sarah

Quality hotel

Great and quality hotel, really has a lot to offer
Friends_and_family Family
10/10
Exceptional
08 Aug 2024
Amanda

Lovely place to stay for golf or leisure

Another lovely golf stay at Carden Park. Both courses in great condition. Very friendly and helpful staff both at the Hotel and the Clubhouse/Golf Courses. Also a great place if you don't play golf with the free leisure facilities and beautiful grounds to walk in and the Spa is fabulous.
Friends_and_family Friends
10/10
Exceptional
14 Jul 2024
Marianne

Amazing place

Amazing place. Our second stay here and it was as good this time as last year. Clean and well presented and great service.
Partner
8/10
Excellent
14 Jul 2024
Melanie
A wonderful experience, it’s just a shame you can’t walk back to your room in your dressing gown and flip flops after your spa experience. You have to get changed back into the clothes you arrived in before leaving the spa building and crossing over into the hotel.
Leisure Family
8/10
Excellent
09 Jun 2024
Verified traveler

Good ground and locatoon but some niggles

Good location, grounds and facilities. But for the price and a 5* hotel they were a few niggles such as the bathroom needed some bleach around the shower and sink plug hole ect. For the luxury they're advetising deep cleaning should be an obvious but didnt looked like it had been done. And masses of cobwebs around the doors to get into rooms.
Partner
10/10
Exceptional
09 Jun 2024
Denise
Have stayed here many times. Always lovely. Rooms clean and spacious, lovely spa.
Leisure Family
10/10
Exceptional
06 Jun 2024
Elisabeth

Thank you Sue for making our stay extra special.

It was fantastic.

Sue (in the Spa) made our stay extra special. Sue went out of her way to give us background on Carden Park Spa, showed us around and really made us feel at home. What a huge asset Sue is to the Carden Park Team (will definitely be back).
Friends_and_family Friends
10/10
Exceptional
03 Jun 2024
Louise

Amazing hotel

The staff were all absolutely amazing but especially in The Vines restaurant. We had a beautiful meal which was the taster menu and everything was extremely delicate and the flavours were exquisite. Beautifully put together and presented flawlessly by the Vines staff. The manager was amazing and the attention to detail to make sure our every need was met which made our stay very special indeed. Thank you.
The breakfast was fabulous and the staff very attentive.
The hotel itself is beautiful and you are made to feel so welcome when you arrive. Very helpful staff who were very interested in making our stay amazing.
We will definitely book again and take friends and family.
Partner
10/10
Exceptional
03 Jun 2024
Louise

Amazing hotel

The staff were all absolutely amazing but especially in The Vines restaurant. We had a beautiful meal which was the taster menu and everything was extremely delicate and the flavours were exquisite. Beautifully put together and presented flawlessly by the Vines staff. The manager was amazing and the attention to detail to make sure our every need was met which made our stay very special indeed. Thank you.
The breakfast was fabulous and the staff very attentive.
The hotel itself is beautiful and you are made to feel so welcome when you arrive. Very helpful staff who were very interested in making our stay amazing.
We will definitely book again and take friends and family.
Partner
10/10
Exceptional
01 Jun 2024
Martin

Family fun weekend

This was our first visit to the hotel and we were very impressed. Driving up to the hotel through the golf course showed the size of the hotel and leisure facilities. Check-in and the room ( we had a family room) were as you would expect. We tried the golf range and shooting which were very enjoyable. Breakfast was also very tasty and plenty of choice. Overall definitely be returning.
Friends_and_family Family
10/10
Exceptional
26 May 2024
Susan

Lovely weekend

Amazing and so chilled hotel. Spa was sensational. Only thing I would say even if you book spa treatments you can’t use gardens or pool without extra cost.
Friends_and_family Family
10/10
Exceptional
08 May 2024
Stephen
Our stay at Carden park was great the whole thing about it.
Partner
8/10
Excellent
04 May 2024
Pat

Great stay

Have stayed here several times. The vines restaurant is exquisite but this time one the mains was not up to scratch. Soon remedied with a replacement and 2 free glasses of wine and a desert. Cost of the one meal was deducted from our bill by Julian the restaurant manager who could have done anymore
10/10
Exceptional
29 Apr 2024
Tasnim
Absolutely loved it, definitely recommend it 😍🙏
Leisure Friends
10/10
Exceptional
22 Apr 2024
Robert
Great venue. I used it for a one night work stay-over. Now thinking of coming back with my wife for a spa weekend.
Self
10/10
Exceptional
07 Apr 2024
Laurie
Excellent hotel. Plenty to do for outdoor activities. Friendly and helpful staff. Only small point to note was Pool a little small and a bit cool as plenty of families.
Leisure Family_with_children
8/10
Excellent
06 Apr 2024
Christine

Lovely place to stay

This was our second stay at Carden Park hotel and it is a lovely hotel. The leisure centre is fantastic with a very lovely pool, excellent steam room very good sauna and massive jacuzzi pool. The breakfast buffet was, as ever, excellent. We did have an issue with our meal at The Vines. However, management have so far been helpful in dealing with that. We would return because it is a very nice place to stay and in a nice area to explore.
Partner
10/10
Exceptional
01 Apr 2024
Sadie

Wonderful hotel

Wonderful hotel, with fantastic amenities and attentive staff.
Friends_and_family Family
10/10
Exceptional
30 Mar 2024
stephen
Great facility, lots of beautiful country side, Spa for her, Golf for him, winning combination.
Eating options great, fine dining or rock up option.

Staff soooo good very very helpful.

Leisure Family
6/10
Pleasant
29 Feb 2024
Jane

Expensive and rather underwhelming

If I am honest I found my stay at Carden Park rather underwhelming. The staff were all very pleasant and helpful throughout. The room was a disappointment - very beige, brown, masculine. Bed was very comfortable, with the exception of the pillows. Bathroom was not as luxurious as expected and the shower was a bit feeble. Lunch menu was very limited and expensive for what it was. Carpet in the bar area needed cleaning under the table ( as did the carpet on corridor leading to bedroom). Function meal was rather disappointing with the dessert being inedible ( tough pastry on banoffee pie, no flavour and covered in squirt cream reminiscent of shaving foam). The wine was good. Coffee served after the meal was undrinkable- strong, stewed and bitter. Breakfast was also disappointing. Hot buffet items were cold. Tea wasn’t brewed individually so again was stewed. Poor selection of fruits and cheeses for the Continental Breakfast. Pastries were fine. espresso coffee wasn’t good either and was served in a huge cup. Would I stay again? Probably not unless I was attending a function. Definitely overpriced for a room and was not the luxury experience I was expecting. I didn’t have time to try the spa which I gather has had a lot of money spent on it.
Partner

Location & surroundings

Carden Park Hotel, Golf Resort and Spa
Carden, Chester, United Kingdom

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Carden Park Hotel, Golf Resort and Spa

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