CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
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9.2/10Excellent1,001 Reviews
Cleanliness9.6/10 9.6
Service9.4/10 9.4
Comfort9.2/10 9.2
Condition9.4/10 9.4
Amenities9.0/10 9.0
See all ratings- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Moxy Chester
The Moxy Chester hotel offers 194 modern guest rooms equipped with flat-screen TVs, cable programming, and complimentary Wi-Fi. Enjoy cooked-to-order breakfast (fee applies), a restaurant, and a bar/lounge. Amenities include complimentary wired internet, a computer station, dry cleaning/laundry services, and on-site self-parking (for a fee).
Located near Grosvenor Park, the hotel is a short drive from Chester City Walls and Chester Racecourse, and within easy reach of Chester Zoo and Cheshire Oaks Designer Outlet.
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With a stay at Moxy Chester in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Racecourse. This hotel is 3.1 mi (5 km) from Chester Zoo and 6.8 mi (11 km) from Cheshire Oaks Designer Outlet. Stay in one of 194 guestrooms featuring flat-screen televisions.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and electric kettles. Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services.
Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Parking height restrictions apply
Green Key (Foundation for Environmental Education)
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 30
Pet max weight (per pet) in lb is 66
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Parking height restrictions apply.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for cooked-to-order breakfast: approximately GBP 15 per person
- Self parking fee: GBP 12 per night
- Pet fee: GBP 15 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in fee: GBP 10.00 (subject to availability)
- Late check-out fee: GBP 10.00 (subject to availability)
- Facilities fee: GBP 5 per person, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Grosvenor Park
0.4 km / 0.3 mi
St John the Baptist Church
0.9 km / 0.6 mi
Roman Amphitheatre
1 km / 0.6 mi
Eastgate Clock
1 km / 0.6 mi
The Rows of Chester
1 km / 0.6 mi
Chester Music Theatre
1 km / 0.6 mi
Newgate
1 km / 0.6 mi
Chester Town Hall Square
1 km / 0.6 mi
Chester Cathedral
1.1 km / 0.7 mi
Chester Roman Gardens
1.1 km / 0.7 mi
Storyhouse
1.1 km / 0.7 mi
Chester Town Hall
1.1 km / 0.7 mi
Chester City Walls
1.1 km / 0.7 mi
Chester Market
1.2 km / 0.7 mi
Alexandra Park
1.2 km / 0.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 194
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wired Internet
- Wi-fi
- Secure parking
- Room service
- Laundry service
Show 17 more facilities & services
- Smoke detector
- Hotel safeExtra charge
- Currency exchange facilities
- Lift access
- Luggage room
- Clothes dryer
- Library
- Bar
- Restaurant
- Smoking areaExtra charge
- Game room
- Green Key (FEE)
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
- Billiards
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Chester
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Chester
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Chester
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARDSGL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Chester
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Chester
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Chester
FAMILY ROOM QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room QUEEN SIZE BEDRoom • QUEEN SIZE BEDROO.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Chester
Room QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN GUEST ROOMTWIN • GUEST ROOMTWN.GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Chester
TWIN GUEST ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room code: TWN.GR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Chester
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Chester
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Chester
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Chester
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE GUEST ROOM QUEEN BEDDOUBLE • GUEST ROOM QUEEN BEDDBL.GR-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Chester
DOUBLE GUEST ROOM QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GR-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 28 m²TWN.ST
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathtub or Shower allocation on arrival
- Centrally regulated air conditioning
- Bathroom
- Shower
Facilities with extra charge
- Housekeeping
- Hairdryer
- Direct dial telephone
- TV
- Wi-fi
- Desk
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Chester
TWIN STANDARD
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Room amenities
- Bathtub or Shower allocation on arrival
- Centrally regulated air conditioning
- Bathroom
- Shower
Facilities with extra charge
- Housekeeping
- Hairdryer
- Direct dial telephone
- TV
- Wi-fi
- Desk
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Chester
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 BedroomDBL.QN
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Centrally regulated air conditioning
- Bathtub or Shower allocation on arrival
Facilities with extra charge
- Housekeeping
- Cable TV
- Desk
- Wi-fi
- TV
- Direct dial telephone
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMoxy Chester
DOUBLE QUEEN SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Room amenities
- Shower
- Centrally regulated air conditioning
- Bathtub or Shower allocation on arrival
Facilities with extra charge
- Housekeeping
- Cable TV
- Desk
- Wi-fi
- TV
- Direct dial telephone
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Moxy Chester
100
reviews shown
Martin
Great location and friendly staff. Very quiet room.
Aiden
Very tidy hotel in a great location, staff were friendly and helpful.
Valerie
Beds and pillows are incredibly comfortable. Hotel is well located, staff very nice and helpful.
Jane Frances
Was amazing from start to finish. Staff gave a warm welcome as soon as we arrived with suggestions of places to go to. Loved having a 12pm check out, we stayed on a Thursday and there was no problem with parking in front of the hotel. Great location too. We will definitely stay again. Thank you.
Paula
Very nice modern & clean room. Very good value for money.
Our only issue was the under bed light! It kept flicking on and off all flipping night! Consequently we didn’t get much sleep. Such a shame as everything else was great.
Our only issue was the under bed light! It kept flicking on and off all flipping night! Consequently we didn’t get much sleep. Such a shame as everything else was great.
Wayne
Brilliant stay
Jonathan
Ace place to stay
Esen
.
Dave
Loved this hotel. Great atmosphere and location. The rooms are excellent and the staff are great. The breakfast was very good and plenty of choice.
The parking is very limited as expected in a central location. Otherwise there were no issues. Parking at the station is reasonably priced and only a 5 minute walk.
The parking is very limited as expected in a central location. Otherwise there were no issues. Parking at the station is reasonably priced and only a 5 minute walk.
Helen
Really professional and welcoming staff. Extremely clean. Handy location. Very comfortable room. Great wifi.
Maybe slightly expensive.
Maybe slightly expensive.
Helen
Really friendly staff and great location
Stuart
Nice breakfast choice but no hot plates so your food does get cold quickly. Small servery area and gets busy.
Room was great, love the style and decor.
TV remote was not working though 🙄
Room was great, love the style and decor.
TV remote was not working though 🙄
Steve
Clean quite staff great
Clare
Had a lovely stay at The Moxy. Great location for the train station and Chester centre. Staff really helpful, welcoming and friendly. Breakfast and room were lovely. Would recommend and book again :)
REBECCA
We enjoy The Moxy as a modern chain that has some fun quirky elements. The staff who check you in, serve you drinks and help with breakfast. The place is vibrant and entertaining and we slept well in the good size room, straight forward amenities and a small but great bathroom and good shower.
They make breakfast a great combo of continental and hot and grab- a-coffee was welcome. Will definitely book in the future. Good location for Chester- we walked to the City walls in 15 mins along the canal.
They make breakfast a great combo of continental and hot and grab- a-coffee was welcome. Will definitely book in the future. Good location for Chester- we walked to the City walls in 15 mins along the canal.
lindsay
Lovely stay and the staff were lovely
Keith
Great place to stay. Can sit outside by the canal and enjoy a drink. Staff very helpful.
Roberta
Arrived on a very hot day to find the air con switch on which was much appreciated. The room wasn't the biggest but very modern, kettle and hairdryer and smart TV. The bed was the comfiest I've slept in any hotel. Not far to walk to the centre. Definitely recommend and I will be going back.
Liz
Great place to stay on the canal with limited parking, staff very helpful and friendly, would definitely stay again 👍
Steven
Loved Everything
IAN
Great location to explore
michael
Clean room providing all that you need other than an iron. Not much space to work but plenty of space on ground floor.
Wendy
Useful base and staff helpful - getting a parking space a bit hit and miss. Good distance from city centre
Leigh
Great location
Karen
Handy location
Room had everything we needed
Room had everything we needed
Hannah
Very comfortable room with everything you’d need. The room doesn’t have a fridge. Really lovely shower.
Staff were very welcoming and helpful with any queries.
Car parking is a bit frustrating I’m disabled and they were quite far away or if you could get a space the car needs to be moved quite early.
Staff were very welcoming and helpful with any queries.
Car parking is a bit frustrating I’m disabled and they were quite far away or if you could get a space the car needs to be moved quite early.
Gareth
Good spot by the canal, ideal if arriving by train. Good sized bar, most staff smile. If doing Luce Rooms gig then this is spot on, a couple of non descript modern pubs close by but if you head to the 'estate' just above station there are a couple real crackers hidden away here. Walk into town would be 15 mins tops. Modern hotel, nice
Jayne
Our whole stay was excellent Nothing was too much trouble for the staff, property was clean and well maintained bed was comfortable
Chloe
Brilliant place to stay, very clean and close to city centre.
Paul
Very helpful, friendly staff. Room spotlessly clean and well stocked. Breakfast was self service and excellent selection. Would recommend this hotel to anybody who wants to stay in Chester.
Ian
Was was immaculate, bed super comfy, shower was one of the best I have ever used. Only 2 down points, not enough storage space for clothing and only 4 hangers and also no minifridge and that was desperately needed while the weather was so warm.
Can't wait to come again and spend some more time there.
Can't wait to come again and spend some more time there.
Tanya
The staff where very friendly and welcoming.
Hotel was clean, and comfortable, bar lovely and rooms had everything you need.
Was close to town and lively walk by the canal.
Hotel was clean, and comfortable, bar lovely and rooms had everything you need.
Was close to town and lively walk by the canal.
Tracey
Perfect for what we wanted - a centrally located place to explore the city. It was very busy as racing was on and the staff worked hard trying to fulfil everybody’s needs.
David
The staff make the hotel thanks for an excellent stay and top service
Lesley
Stayed just for one night with my 2 teenage sons whilst they visited 'The Live Rooms'. I stayed in the room and was pleasantly surprised at how big the room was. Basically it was 2 rooms in one. I'm usually a girl that if I get 6hrs sleep thats amazing, but here I slept over 9HOURS!! The bed/pillows are that comfy. If I get the chance to visit chester again I wouldn't hesitate staying here.
Julie
Lovely hotel. Rooms clean with plenty of space. Staff really helpful and friendly. Would definitely return when visiting chester.
Clinton
The staff were fabulous couldn’t be more helpful the only negative is car parking but not a major problem
Grant
Nice clean modern room
Short walk into town. Recommend take the canal tow path.
Staff very helpful
Short walk into town. Recommend take the canal tow path.
Staff very helpful
Alice
Great staff and clean room
janet
Checkin was easy and we even got a free welcome drink on checkin. Room was perfect. They even had an ironing room on each floor, which was a brilliant idea. Lobby was lovely it felt a very relaxing place to be, we enjoyed the fact they had a pool table, pinball machine amongst other games. I would definitely stay here again.
Victoria
Pros - Can’t fault the cleanliness of the hotel, our room was spotless and finished to good spec. Staff were friendly and helpful. Cocktail upon arrival is a great touch and we enjoyed the fun vibe of the hotel.
Cons - The breakfast area downstairs was far too small to cope with number of guests on Sunday morning we were there, so lots of people were pushing through to get food and having to stand up against bar or use the bar stool seats.
We also had people outside until early hours having lengthy loud conversations and smoking outside the front entrance underneath our room, which forced us to close window which made it incredibly stuffy.
Cons - The breakfast area downstairs was far too small to cope with number of guests on Sunday morning we were there, so lots of people were pushing through to get food and having to stand up against bar or use the bar stool seats.
We also had people outside until early hours having lengthy loud conversations and smoking outside the front entrance underneath our room, which forced us to close window which made it incredibly stuffy.
Dennis
Very modern. Close to everything.
Matthew
Good stay
Christian
Breakfast Had a very charming setup.
That fruit smoothie was class as well not gonna lie
That fruit smoothie was class as well not gonna lie
Teresa Natalia
It was all good, would be great if pet fees weren't so hefty, that's all.
Ross
Be aware the car park is owned by a third party.
Staff are very friendly and helpful. Good selection of beers
Staff are very friendly and helpful. Good selection of beers
Mirela Oana
Good location, nice clean room
DEBORAH
First time in a Moxy and impressed. Spacious room
Good bed and bathroom
Good bed and bathroom
Steven
.
Mary
Staff at The Moxy were amazing, pleasant & helpful throughout our stay.
The room was clean, bed & pillows comfortable. Back of hotel leads onto canal, to the left there are 3 pubs all within walking distance.
This was are 2nd visit & we will return.
The room was clean, bed & pillows comfortable. Back of hotel leads onto canal, to the left there are 3 pubs all within walking distance.
This was are 2nd visit & we will return.
Joanna
Toilet was broken but all fine other than that
Steven
.
Kyle
Wonderful location, with a clean, comfortable room and a fantastic shared space on the lower level.
Lee
We stayed here for one night whilst visiting Chester. Although, not directly in the centre, it is only a lovely 15 minute walk along the canal to get there. The hotel is modern, with reception located at the bar. The atmosphere was lively and you also get a complimentary drink voucher on check in. A nice touch. We used these later and you can get either an alcoholic cocktail or a non alcoholic cocktail. Those are the options. The staff were friendly and helpful.
The room itself was clean. They are not the biggest and more space would have been nice if we were staying for longer, but for one night, it was perfectly adequate. The bed was comfortable and the bathroom, although on the small side was practical. We didn’t eat at the hotel, but had our free drink which was very tasty. There was no wow factor with this hotel, so if you’re looking for luxury, or extravagance then this isn’t it. It’s functional, practical and ideal for a one night stay. We paid £114 during Easter weekend. Good value in my opinion.
I would rate this hotel as follows:
First impression - 6
Comfort - 7.5
Room - 7.5
Food - N/A
Value - 8.5
The room itself was clean. They are not the biggest and more space would have been nice if we were staying for longer, but for one night, it was perfectly adequate. The bed was comfortable and the bathroom, although on the small side was practical. We didn’t eat at the hotel, but had our free drink which was very tasty. There was no wow factor with this hotel, so if you’re looking for luxury, or extravagance then this isn’t it. It’s functional, practical and ideal for a one night stay. We paid £114 during Easter weekend. Good value in my opinion.
I would rate this hotel as follows:
First impression - 6
Comfort - 7.5
Room - 7.5
Food - N/A
Value - 8.5
Ankur
Dear Moxy Chester Management,
I am writing to formally raise a complaint regarding our recent stay at Moxy Chester, which was unfortunately quite disappointing and uncomfortable.
We have stayed at other Moxy hotels on multiple occasions and have always had positive experiences, which makes this stay particularly disappointing.
The first issue related to the room temperature on our first night. At approximately 10pm, our room temperature was reading 23 degrees and would not reduce despite us trying every available setting and adjustment. We initially attempted to tolerate the heat and went to sleep hoping the temperature would improve overnight. However, we woke up around 1am due to the excessive heat in the room, which genuinely felt like a sauna.
We went downstairs and reported this to reception during the night at 1am, and the receptionist kindly provided us with an alternative room. Unfortunately, the replacement room was also excessively hot at approximately 22.5 degrees. At that stage, we had no realistic option other than to return to our original room and attempt to sleep there.
We raised the matter again the following morning, and reception checked other rooms, however the temperatures throughout appeared to remain between 22 and 23 degrees.
This was highly uncomfortable and unacceptable, particularly as we were travelling with our dog. The room was far too hot for both guests and pets to remain in comfortably overnight. We were left dehydrated, and with dry ski
I am writing to formally raise a complaint regarding our recent stay at Moxy Chester, which was unfortunately quite disappointing and uncomfortable.
We have stayed at other Moxy hotels on multiple occasions and have always had positive experiences, which makes this stay particularly disappointing.
The first issue related to the room temperature on our first night. At approximately 10pm, our room temperature was reading 23 degrees and would not reduce despite us trying every available setting and adjustment. We initially attempted to tolerate the heat and went to sleep hoping the temperature would improve overnight. However, we woke up around 1am due to the excessive heat in the room, which genuinely felt like a sauna.
We went downstairs and reported this to reception during the night at 1am, and the receptionist kindly provided us with an alternative room. Unfortunately, the replacement room was also excessively hot at approximately 22.5 degrees. At that stage, we had no realistic option other than to return to our original room and attempt to sleep there.
We raised the matter again the following morning, and reception checked other rooms, however the temperatures throughout appeared to remain between 22 and 23 degrees.
This was highly uncomfortable and unacceptable, particularly as we were travelling with our dog. The room was far too hot for both guests and pets to remain in comfortably overnight. We were left dehydrated, and with dry ski
Eileen
Very good
Terry
It was very friendly casual and perfect for our stay
Rhenalyn
Our stay in Moxy Chester is superb. Thanks
Joanne
Great room, very clean, excellent breakfast and friendly staff
Debra
Hotel was clean and staff very friendly. Great value for money. The only negative was the car parking situation. Very limited spaces so alternative parking should be considered if travelling by car.
Nikki
Lovley hotel
Great facilities pool table was added bonus
Breakfast fantastic choice
Great facilities pool table was added bonus
Breakfast fantastic choice
Jenna
Its a great hotel with lovely staff. We had to check out the late evening before due to a family emergency. Being the weekend it was starting to get noisy with banging doors and the person above us making a lot of noise. It might have quietened down later on but the hotel definitely had a party vibe, which is perfect if thats what you are looking for. However, the Thursday night was perfectly fine so I would say stay during the week if you want a quieter experience. Also the under bed light, though a good idea, would be better if you had the choice to turn it off as getting up during the night lit up the room. Over all for the price it was fabulous.
graham
Clean throughout,,excellent manageress
Fergal
Comfortable, clean, funky environment, attentive staff
Gemma
Rooms were nice and were clean.
Only negatives were 1) there's not really a desk in the room . Only a round stool with no back on it so difficult if you're using the hotel for business.
2) There were no vegan main meals on the menu which is disappointing.
Only negatives were 1) there's not really a desk in the room . Only a round stool with no back on it so difficult if you're using the hotel for business.
2) There were no vegan main meals on the menu which is disappointing.
Akanimo
Breakfast was very good. There is gated parking for customers and it is a few minutes from the city centre and the train station
Wayne
Everything really good. Just think parking should be free if at hotel.
Axelle
We had a lovely stay. First time in a Moxye hotel and we enjoyed it. The only downside was the app for the car park. We were in town and wanted to renew the parking, but the App wouldn't load on any of our phones. We went in a bar to latch on the WiFi (thank you cocktail bar opposite Katie's tea room) and it still wouldn't load. My husband raced back to the care, but it was a few minutes over due. He went to enquire at reception whi ssiti leave the car park and that they \"shouldn't\" have a ticket for 10 minutes over due. I understand that the car park goes through a different company, but in such circumstances, the hotel should preventatively get on touchy with the car park company to make sure that the customers don't get a ticket.
Kevin
The location is perfect. Very easy to walk into the centre and with plenty of amenities nearby.
The staff are excellent. Very friendly and happy to help. New hotel so modern, light and comfortable rooms.
The staff are excellent. Very friendly and happy to help. New hotel so modern, light and comfortable rooms.
David
Great location and parking. The hotel is busy lacks calmness. The room was ok, nothing more.
John
Lovely hotel everything what you needed was there for you.
Philip
Very good value....friendly and efficient.
Wendy
Welcoming staff and a good location
Richard
Good location, great price and the staff were very attentive and helpful
Natasha
Friendly and welcoming, five minute walk to centre good breakfast it’s comfortable will definitely book again
Lesley
Very clean room, friendly staff and fab breakfast.
Everything we needed, would def recommend this hotel
Everything we needed, would def recommend this hotel
Grace
Breakfast was fab, super friendly staff
Katie
Excellent location. Beds were really comfy! Bonus that check out wasn’t until 12pm. Staff very friendly - showed us how to pay for parking and showed us the easiest walking route into the centre. Nothing was too much trouble. Will definitely stay again.
Lisa
Great hotel, friendly staff, modern and clean. Great location. My only negative was the bed was too soft but you can’t please everyone.
James
Great location easy parking close by everyone helpful down side two dogs barking loudly at breakfast
Jackie
Very lovely welcome by David, he couldn’t have been more helpful with our car parking and checking in.
Bed offered a good night’s sleep.
A good selection at breakfast.
We were given a welcoming cocktail when we arrived which was a nice touch.
Bed offered a good night’s sleep.
A good selection at breakfast.
We were given a welcoming cocktail when we arrived which was a nice touch.
Diane
The breakfast was superb, everything you could wish for…from toast and croissants and doughnuts to a full cooked breakfast.
Our room was fantastic with a view of the mill from bedroom window, bathroom was great for me being disabled, being able to walk in to a wet room was a huge bonus, not available at most hotels.
Our room was fantastic with a view of the mill from bedroom window, bathroom was great for me being disabled, being able to walk in to a wet room was a huge bonus, not available at most hotels.
Helen
Lovely clean room and bathroom. Staff were exceptionally friendly and helpful. Breakfast was good.
Karen
Fantastic hotel just a short walk from the center of Chester. The staff could not do enough for tou and the room was modern and had everything you needed including a comfy bed.Breakfast had a great choice and was good quality.
MOIRA
Great stay and cool location
Kerry
Superb hotel, staff very welcoming and rooms are excellent value for money. Location is perfect for town centre and railway.
Natasha
Friendly staff. Convenient location. Nice cmean and comfortable room and bathroom.
Natalie
Easy check in, super close to everything, so a really good location. Lots of breakfast options. Staff were amazing!!!!
Raewyn
Lovely well appointed room, comfortable bed, hotel clean and modern. Paid parking on site but limited. Great hotel to stay in.
Ben
Clean room
Marie
Didn’t park or have the breakfast but rooms were clean and comfortable, staff friendly and helpful and it was a good location . Would definitely recommend
CHRISTOPHER
Very good clean room, breakfast very good.Staff where excellent.
Diane
Modern hotel, clean, lovely staff!
Kirsty
Always a great experience at Moxy Chester. Staff are very friendly and accommodating. Until next time!
Jane
What a fabulous hotel?! From the moment we arrived, we loved our stay! The staff were extremely welcoming and friendly. The hotel reception area is decorated to a high standard with a quirky twist. Our room was gorgeous and had everything we needed. Breakfast was one of the best breakfast buffets we have ever had.. and we have had a lot!!!
We are telling everyone about this hotel and already planning our return visit! Thank you to all the staff
Canute
Nice place to stay in Chester. The only issue is parking, specifically there is no reserved park for the duration of your stay. There are some spaces on a first come, first served basis, but if you leave you might not get a space when you return. I used the justpark car park opposite the Main Train station...7 min walk, but you can come and go as you please.
James
Breakfast great, room clean, hotel decor excellent, bar games a real plus
Kimberly
We chose the Moxy Chester because we're LGBTQIA+ travelers and were told by a local that we'd be very welcome there. It was true. From front desk to housekeeping, the whole staff was welcoming and kind; in particular, we want to give a shout-out especially to Lauren, Richard, and Ilia! The buffet breakfast was excellent, and we really appreciated the vegetarian options. If ever we are back in Chester, we'll definitely stay there again.
richard
Clean
Lisa
Great hotel, highly recommended
Location & surroundings
Moxy Chester
70 Boughton Street, Chester, United Kingdom
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Moxy Chester
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