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Roomzzz Chester City
Chester · United Kingdom
Norroy House Nuns RoadView location
9.4/10Excellent1,077 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort9.4/10 9.4
Condition9.4/10 9.4
Neighborhood9.8/10 9.8
Value8.8/10 8.8
Amenities9.2/10 9.2
See all ratings- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Roomzzz Chester City
Stay in one of 64 luxury apartments in Chester city centre, including five stunning penthouse suites, each with a balcony overlooking Chester Racecourse. Combining style, comfort, and convenience, our award-winning aparthotel is the perfect choice for your visit.
Ideally located a few minutes' walk from the city centre and next to Chester Racecourse—the oldest in the UK—Roomzzz Chester City is perfect for shopping or a day at the races. Explore Chester Zoo, Chester Cathedral, or wander the city's charming cobbled streets.
Complimentary grab-and-go coffee and a croissant are available daily between 6:30 am and 10:30 am. We've thought of everything, so you can experience Chester your way.
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With a stay at Roomzzz Chester City in Chester, you'll be just steps from Chester Racecourse and 11 minutes by foot from Chester City Walls. This aparthotel is 2.7 mi (4.4 km) from Chester Zoo and 6.2 mi (10 km) from Cheshire Oaks Designer Outlet.
Make yourself at home in one of the 64 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
2:00 AM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No alcohol served onsite
Events/parties not allowed
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: GBP 20.00 per stay
We have included all charges provided to us by the property.
-
You need to know
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Alcohol is not served at this property.
- The property is professionally cleaned.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit/debit cards; cash is not accepted
- Onsite parties or group events are strictly prohibited
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
-
Minimal age
18
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Optional fees
- Uncovered self parking fee: GBP 15 per day
- Nearby parking fee: GBP 14.00 per day (3609 ft away)
- Pet fee: GBP 20 per pet, per day
- Service animals are exempt from fees
- Early check-in fee: GBP 10 (subject to availability)
- Late check-out fee: GBP 10 (subject to availability)
- Rollaway bed fee: GBP 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Chester Racecourse
0.3 km / 0.2 mi
The Rows of Chester
0.4 km / 0.3 mi
Grosvenor Museum
0.6 km / 0.4 mi
The Cop
0.7 km / 0.4 mi
Chester Town Hall
0.7 km / 0.4 mi
Chester Cathedral
0.7 km / 0.4 mi
Chester Town Hall Square
0.7 km / 0.4 mi
Eastgate Clock
0.7 km / 0.4 mi
Chester Market
0.8 km / 0.5 mi
Storyhouse
0.8 km / 0.5 mi
Newgate
0.8 km / 0.5 mi
Chester Castle
0.8 km / 0.5 mi
Chester City Walls
0.9 km / 0.5 mi
Chester Roman Gardens
0.9 km / 0.5 mi
Roman Amphitheatre
0.9 km / 0.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- aparthotel
- MasterCard
- Visa
- Bus/Train station
- Small pets allowed (under 5 kg) not available in all roomsExtra charge
- Large pets allowed (over 5 kg) not available in all roomsExtra charge
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
Show 15 more facilities & services
- Laundry serviceExtra charge
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift accessExtra charge
- GardenExtra charge
- Luggage roomExtra charge
- Toaster: 1
- Electric kettle: 1
- Towels and bed linen
- Early Check-inExtra charge
- Non-smoking establishmentExtra charge
- Minimum check-in age: 18
- Single-Use Plastic Free
- Cash Free
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 22 m²STU.ST
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cot on demand
- 220V power supply
- Toiletries
- Desk
- Dishwasher
- Smoke detector
- Housekeeping
- Toaster
Show all 24 amenities
- Electric Kettle
- Bathroom: 1
- Shower
- TV
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Kitchenette
- Kitchen utensils, plates & cups
- Fridge
- Tea and coffee making facilities
- Cooker
- Microwave
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRoomzzz Chester City
STUDIO STANDARD
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Room amenities
- Cot on demand
- 220V power supply
- Toiletries
- Desk
- Dishwasher
- Smoke detector
- Housekeeping
- Toaster
- Electric Kettle
- Bathroom: 1
- Shower
- TV
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Kitchenette
- Kitchen utensils, plates & cups
- Fridge
- Tea and coffee making facilities
- Cooker
- Microwave
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO CAPACITY 4STUDIO • CAPACITY 4 • 1 Bedroom • 28 m²STU.C4
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- CAPACITY 4
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Safe
- Hairdryer
- TV
- Kitchenette
- Kitchen utensils, plates & cups
- Fridge
- Cooker
Show all 23 amenities
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Individually adjustable heating
- Housekeeping
- Smoke detector
- Dishwasher
- Desk
- Shower
- Toiletries
- 220V power supply
- Cot on demand
- Electric Kettle
- Toaster
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRoomzzz Chester City
STUDIO CAPACITY 4
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- CAPACITY 4
Adult and child limits apply within the room's total guest limit.
Room code: STU.C4
Room amenities
- Wi-fi
- Safe
- Hairdryer
- TV
- Kitchenette
- Kitchen utensils, plates & cups
- Fridge
- Cooker
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Individually adjustable heating
- Housekeeping
- Smoke detector
- Dishwasher
- Desk
- Shower
- Toiletries
- 220V power supply
- Cot on demand
- Electric Kettle
- Toaster
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE PENTHOUSESUITE • PENTHOUSE • 1 Bedroom • 34 m²SUI.P6
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Dishwasher
- Smoke detector
- Housekeeping
- Toaster
- Electric Kettle
- Bathroom: 1
- Shower
Show all 25 amenities
- Hairdryer
- TV
- Kitchenette
- Kitchen utensils, plates & cups
- Fridge
- Cooker
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Balcony
- Wi-fi
- Cot on demand
- 220V power supply
- Toiletries
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRoomzzz Chester City
SUITE PENTHOUSE
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.P6
Room amenities
- Desk
- Dishwasher
- Smoke detector
- Housekeeping
- Toaster
- Electric Kettle
- Bathroom: 1
- Shower
- Hairdryer
- TV
- Kitchenette
- Kitchen utensils, plates & cups
- Fridge
- Cooker
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Balcony
- Wi-fi
- Cot on demand
- 220V power supply
- Toiletries
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO GRANDSTUDIO • GRAND • 1 Bedroom • 28 m²STU.GD-1
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Room amenities
- Fridge
- Electric Kettle
- Toaster
- Housekeeping
- Smoke detector
- Dishwasher
- Desk
- Toiletries
Show all 25 amenities
- 220V power supply
- Cot on demand
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Cooker
- Kitchen utensils, plates & cups
- Kitchenette
- Internet access
- TV
- Shower
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRoomzzz Chester City
STUDIO GRAND
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Room code: STU.GD-1
Room amenities
- Fridge
- Electric Kettle
- Toaster
- Housekeeping
- Smoke detector
- Dishwasher
- Desk
- Toiletries
- 220V power supply
- Cot on demand
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Cooker
- Kitchen utensils, plates & cups
- Kitchenette
- Internet access
- TV
- Shower
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Roomzzz Chester City
100
reviews shown
Ian
Great place to stay. Staff at reception were very helpful.
Natalie
Clean room. Great facilities! Nice touches! Great location and great price! Highly recommend
H
Not spotless, some plasterboard dust where a new T.V installed, not working reported.
Ideal place to stay for a few days for some shopping therpy.
9/10
Ideal place to stay for a few days for some shopping therpy.
9/10
Sion
Clean tidy rooms
David
Excellent stay/hotel
Ann
Rooms very clean bed very comfy staff on site all the time and polite and welcomig
Michael
The room was equipped with a small kitchen which is great for longer stays. The room was very big. The only drawback is that you need to pay for parking. When we looked it did not state this.
Kia
The room looked unclean and neglected. Sofa had marks, shower floor was dirty and there was no soap/shower gel in the dispensers as well as the dispensers being broken. We had to get someone to replace these. The bathroom smelt of bad drains. The whole room needed an update unfortunately would not stay again.
Maggie
Comfortable suite and great outlook on balcony. Clean and friendly, relaxed atmosphere
Kathleen
I like the clean room.I like there’s a kitchen microwave cooker even a dishwasher.Theres pastries for on the go breakfast.We always take cereal and bread etc. We have stayed lots of times as we love it.
Geraint
Ideal location for Chester Races
Alice
Wouldnt go back
I paid extra for my booking to be refundable. We left a day early and when I zrequested a refund I was passed from pillar to post, then ignored.
Daniel
Great stay and great apartment, excellent coffee and croissants in reception, great facilities, highly recommend.
RICKY
Only advised car parking was NOT available shortly before the stay - Parking was one of the main reasons for booking this location and the late notification didn't allow me to move to another hotel
Richard
Rooms a bit tired now very noisy fans in bathrooms room above left there’s on all night kept us awake
simon
Perfect location and will be back due to the property environment
Steven
Lovely place
Very nice place to stay, host was great and very accommodating. However beware parking at the property is expensive at £15 for 24 hours.
Jon-Paul
enjoyed my stay, very disappointed that 4 of my rooms were downgraded even though i had already paid in full. This should not be allowed to happen.
i was told i would receive £40 for the hassle or tuff basically.
i was told i would receive £40 for the hassle or tuff basically.
Natasha
easy check in/out
pleasant/helpful reception staff
room was well equipped, spacious, modern & comfortable
pleasant/helpful reception staff
room was well equipped, spacious, modern & comfortable
Marc
This is the first time we have stayed here and we would definitely stay again. The hotel is located close enough to the centre and has everything you could need
Tom
1/10
Dirty room
Not accessible room for push chair
Air con broke told reception and no fans available, room had no windows that could open so it was like a sauna all night
Not accessible room for push chair
Air con broke told reception and no fans available, room had no windows that could open so it was like a sauna all night
Janet
Great staff on the front desk.
Great location.
Large size room, clean linen, bathroom, kitchen and sitting space. Skirting boards dusty.
Easy lift.
Good parking. Tight but fits perfectly when everyone is parked properly.
Great location.
Large size room, clean linen, bathroom, kitchen and sitting space. Skirting boards dusty.
Easy lift.
Good parking. Tight but fits perfectly when everyone is parked properly.
MAIRI C
Pleasantly impressed
My stay was perfect for what I needed.
Ian
What a shame. It is a great location, just inside the city walls. Chester is small, and the hotel was convenient for everything. The property has been updated with fairly recent fixtures and fittings. But the cleanliness more than offset these pluses. On first entering the room, we looked around, went to the bathroom, and raised the toilet seat. OMG, there was brown stuff inside. Now concerned, we looked around the room and saw a big cobweb in a corner where the clothes cupboard meets the room wall. I was curious why the spider chose that spot. The cupboard was taller than most people, so I ran my finger along the top of the cupboard near the cobweb and a cloud of dust blew up. I wanted to check out at this point, but my wife was tired and could not face it. So I got some disinfectant wipes from the car and started wiping. The kitchen area was clean but the were many small hairs on the bathroom floor. The rest of our stay was uneventful.
Alison
Perfect Stay
Andrea on reception was amazing could not have been more helpful. We stayed in the Aintree Suite the amenities were excellent. Efficient AC well equipped kitchen comfy bed and excellent power shower. The location was perfect we would highly recommend Roomzzz at Chester
Jennifer
Great space for families
Tony
A great place to stay for the racing
Booked 1 night for a business stop over in the area .
Parking is charged by an app and was £15 for 24 hours.
The check in was seamless and very efficient .I was given my key to the Goodwood suite . There was a lounge kitchen diner . The kitchen had all the amenities you would need a hob a dual power microwave a fridge and dishwasher. The bedroom also had a TV . And the bathroom was well equipped with a powerful rain shower.
The main event was the views . You are only 100 metres from Chester racecourse . I would definitely return
Parking is charged by an app and was £15 for 24 hours.
The check in was seamless and very efficient .I was given my key to the Goodwood suite . There was a lounge kitchen diner . The kitchen had all the amenities you would need a hob a dual power microwave a fridge and dishwasher. The bedroom also had a TV . And the bathroom was well equipped with a powerful rain shower.
The main event was the views . You are only 100 metres from Chester racecourse . I would definitely return
Verified traveler
Very welcoming
Staff very helpful and welcoming. Comfortable room/apartment. Very handy for Chester and the racecourse.
A nice place to stay.
A nice place to stay.
Julie
Lovely hotel with full kitchen facilities
Great place to stay! Right next to the racecourse (which is more or less in the centre of town) with parking a couple of minutes' walk away. We didnt use the hotel car park which was full anyway. We were hoping to watch our favourite tv programs but the weather had knocked out the signal. We weren't told when we arrived but overhead someone talking about it. We paid £10 extra for a late checkout but felt maybe this should have been waived due to the inconvenience caused by not having music or tv.The receptionist very kindly said she'd check with her manager. All in all though, I would definitely recommend this lovely apartment hotel.
Adrian
I think I was expecting a little more, so when I got a Premier Inn with a small kitchen, I was a little disappointed. We had a Family Room with the sofa made up into a second bed, and there was very little space left in the room. It is pet friendly, but they charge £20 a night extra for your furry friends. The parking is limited and more expensive than the Racecourse next door (£15 v £10), which also has some EV charge points. It's also in an excellent location for exploring the wonderful city of Chester. My biggest issue was noise, though, and during the two nights we stayed, I got very little sleep. A buzzer was going off randomly in the hotel, waking us at least 2-3 times. The Racecourse has a clock which chimes on the hour every hour, and the road outside is quite busy even through the night. The windows let in lots of that noise, even when tightly closed. So, all that said, would I stay again? No, I wouldn't!
Laura
Great centrally located accommodation, friendly staff with warm welcome
Gavin
Enjoyable stay
Natasha
Lovely hotel, clean and everyone is friendly
When we arrived, the lady on reception was helpful, friendly and really welcoming. The room was perfect, very clean, had everything you need. It’s a lovely hotel. Parking on site at a reasonable cost. Ideal location. Would highly recommend!
Naomi
Good central hotel, suitable for longer stays.
Well catered small studio, very comfortable bed and nice bathroom with pleasant bath and shower products.
Cleaning could have been improved, especially behind side tables, at skirting boards and between bed and table.
Table a little scuffed.
No kettle but good other appliances, suitable for longer stays. Nice touch to add free hot drink and croissant, a gluten free alternative would have been nice for my partner. Would stay again.
Cleaning could have been improved, especially behind side tables, at skirting boards and between bed and table.
Table a little scuffed.
No kettle but good other appliances, suitable for longer stays. Nice touch to add free hot drink and croissant, a gluten free alternative would have been nice for my partner. Would stay again.
Scott
Brilliant customer service and couldnt fault.
Verified traveler
Perfect all round
First time using Roomzzz and will use again, great rooms and good price and great location.
Laura
Very close to everything. Pleasant staff and had everything we needed.
Alison
I really enjoyed my stay and would stay again x
Carole
Great Stay
Apartment had everything you could need in your stay, close to Chester shops an bars
Susan
Fabulous - Inside the City Wall
Amazing and they were great with my dog also.... fabulous apartments!
Mr. Anthony
Staff at front desk were great and helpful she explained the best local attractions,I will definitely go back here again right in the middle of the city no need to drive anywhere
Steven
Room was in amazing condition.
Staff were really friendly.
Bed was really comfy and the room look amazing.
Would defo stay again and would recommend staying as well.
10/10
Staff were really friendly.
Bed was really comfy and the room look amazing.
Would defo stay again and would recommend staying as well.
10/10
Verified traveler
Great place to stay
Our room was upgraded and were so pleased with it although the bed was much firmer than were used to. The coffee and croissants from reception were most welcome. Reception staff were really helpful and pleasant. We'd definately stay with Roomzzz again
Phil
Great hotel, in an excellent location and with parking
The welcome by the receptionist worthy of mention too - a very friendly and welcoming hotel indeed
The welcome by the receptionist worthy of mention too - a very friendly and welcoming hotel indeed
Chris
Great for a couple of nights.
Great location. Room was fine for what I required for two nights. Comfortable bed and great water pressure in the showers. Lovely fresh croissants in the morning too.
Andrew
Great room spotlessly clean
But noise from some sort of pump kept waking me up
Also had a nice visit from the cleaner at 9am without notice
But noise from some sort of pump kept waking me up
Also had a nice visit from the cleaner at 9am without notice
Verified traveler
Great hotel right in the centre of Chester.
Staff were very friendly and helpful.
Staff were very friendly and helpful.
Ian
Amazing balcony
Brilliant hotel, always try to stay here if in Chester. Car park for about 20 cars, but Watergate St is a 3 min walk and about £12 for 24 hours. Stayed in the Ascot suite, great size, spotless, all the facilities in good working order. Free WiFi. Lots of space, ealk in shower (very powerful). Best bit, the L-shaped balcony with a superb view of the entire racecourse and beyond. All staff / reception brilliant and friendly.
Chris
Showers and Pillows.
Great location, lovely rooms, terrific pillows and showers. Few cobwebs in the room though and the aircon blew on to my face in the bed when on. Breakfast croissants were fresh and lovely.
Anthony
Nice stay, rooms need some tlc
It was a nice stat however the rooms, whilst nice, need a little attention. The grouting of tiles in bathroom need a good scrub and the sofa arms had dust.
It wasn’t great being woken at 7am on Sunday morning by bins being moved around.
It wasn’t great being woken at 7am on Sunday morning by bins being moved around.
Shaun
Lovely place. Perfect for a quick over night stay. Nice, fresh coffee and croissants
Stephen
Great condition and great amenities at a good price and all close to the centre.
Parking can get filled up so would be useful to be able to book it in advance in future.
Parking can get filled up so would be useful to be able to book it in advance in future.
Pat
Great place to stay
Brilliant location, short walk to the centre of Chester, Walls and river.
You can get on the Wall just a few steps away from the hotel.
We walked all the way around them to get out bearings.
Chester is fab, our first visit and we will return.
Our room, which overlooked the racecourse, was nice, spotless with a small kitchen area. It had everything we needed, including a good sized fridge. Nice shower with lovely hot water. Comfy bed and pillows.
There's supermarkets, not too far away.
We managed to get parked at the hotel, £18 per night, but there is cheaper parking nearby.
We parked up and walked everywhere.
100% would stay here again next time we visit Chester.
We have stayed at the Roomzz in York too.
We had a perfect stay.
You can get on the Wall just a few steps away from the hotel.
We walked all the way around them to get out bearings.
Chester is fab, our first visit and we will return.
Our room, which overlooked the racecourse, was nice, spotless with a small kitchen area. It had everything we needed, including a good sized fridge. Nice shower with lovely hot water. Comfy bed and pillows.
There's supermarkets, not too far away.
We managed to get parked at the hotel, £18 per night, but there is cheaper parking nearby.
We parked up and walked everywhere.
100% would stay here again next time we visit Chester.
We have stayed at the Roomzz in York too.
We had a perfect stay.
Brenda
I would return due to Betty&Fran
Betty&Fran went above&beyond to make my stay memorable.a pity Mo spoiled that.1st time in a roomzzz..great they are apartment rooms…albeit tired and a bit grubby…carpet tiles need renewed as does the wallpaper and stained chairs,day 2 I booked a penthouse which was phenomenal..views stunning,but patio decking&furniture tired&needed cushions&updating.the race course is the selling point,great to have a laundry room&hot drinks and water on tap…as well as croissants in the morning…no milk or cold drinks or fruit as stated in booklet tho…
Gail
Brilliant location and lovely friendly staff. Perfect for what we needed and the added bonus of the kitchen area. Will definitely look at using this Hotel chain again.
David
The location being so close to the centre of Chester, and the view overlooking the racecourse was very good. The housekeeping was very poor though, no beds were made, towels only changed once, and no washing up done of cups etc over three days is very poor !!
Suzanne
Perfect location, perfect accommodation
Having stayed at other Roomzz we didnt feel we could go wrong, and it was the same high standard. Perfect spot for the town centre, with on site parking. Rooms are spacious, comfy bed and every amenity you could need. Bathroom had an amazing shower. The complimentary tea/coffee in reception 24/7 was great as were the free pastries in a morning. Staff were friendly and polite. Would definitely stay here again
John
Chester Roomzzz
Superb location, friendly, attentive staff and a beautiful clean room overlooking the racecourse.
Rebecca
Great hotel in the centre of Chester.
Dawn
excellent place to stay very close the centre. Had everything you need
Steve
good accommodation
great establishment, close to town centre, comfortable, only issue I found was no cutlery available in the room?
fahad
Every things was great
Elizabeth
Fabulous stay at Roomzz Chester
We had a fantastic stay at Roomzz Chester, our room was perfect and we loved the balcony. Reception staff were so kind and helpful with recommendations on where to go to eat. We will definitely be back 👍👍
Michael
We found the room we had (double) was great for a city break and we will definitely be returning for a visit to Chester 👍at this sight.👍👍
William
Good stay overall. Comfortable, clean, well equipped. Free croissant for breakfast a nice touch. Only complaint was that the room was too hot for us and turning down the heating didn’t make much difference.
Joy
Excellent location for the racecourse and city centre. We had a free upgrade to a penthouse which was a nice surprise and our apartment was lovely and had a balcony. We’ve stayed here a few times before and will definitely be staying again in the future.
Verified traveler
A nice place to stay
A nice place to stay, close to the city centre.
Paul
Great location for racecourse
This was a perfect location for Chester Marathon, indeed anything on the racecourse. Spacious room with perfect kitchen area for those who like me need a special diet they are unlikely to get in a restaurant. Comfortable and clean, and whilst very close to racecourse, excellent double glazing and air con so any noise stays outside. Staff were tremendous, but if you have stayed before note that the previous supplied breakfast is slimmed sown now to just croissants.
Anthony
Need to get Expedia to clearly show parking charge
Bethany
Very nice stay
Overall a good stay. It was clean upon arrival the cleaners do a very good job. The kitchenette was inaccurate even the inside of the dishwasher and microwave was spotless. They provide everything you’d ever need in there and even dishwasher tablets which saves you having to wash up. The bed was relatively comfortable, pillows was not the best for me and gave me neck pain in the morning but I might just be fussy with pillows. The staff was friendly, opening doors for customers and even offered to move his car as we’d paid for parking, been out for the day, come back and the car park was full. They have a tea / coffee / hot chocolate machine that is free to use and can use it as many times as you want. In the morning they do offer a range of yogurts, fruits, juices, and pastries to take which I really thought was a nice touch from the hotel but unfortunately when we stayed the oven wasn’t working to cook the pastries which was a shame really. The negatives I’d say is the car park, we paid a lot of money to stay there for the weekend - I don’t think it’s then necessary to charge us £10 per night to use the car park. It’s very small and cramped a lot of spaces on but that’s just my opinion.
Glen
Nice little night away
We have stayed here a few times before. Perfect location and brilliant hotel.
Staff on the front desk were polite, very helpful and they gave us a free upgrade to a penthouse suite which was unexpected but very much appreciated.
The rooms are very spacious and clean.
Staff on the front desk were polite, very helpful and they gave us a free upgrade to a penthouse suite which was unexpected but very much appreciated.
The rooms are very spacious and clean.
Verified traveler
Great stay!
Lovely apartment which has everything we needed. We arrived later (approx. 8pm) and still managed to get a parking space on a Friday which was great, and reasonable for £10. As we had a baby I asked for a cot and high chair which were provided and also asked to be in a quieter part of the building (as other reviews mentioned noise) and we had no issues whatsoever. Thanks for a great stay.
Helen
Friendly person on reception, great to be able to use the free hot drinks machine at any time, nice breakfast bits could take up to the room, really handy for historic town centre, cute little kitchen area, nice shower, welcome air con. Parking spaces seemed too small for large cars.
Verified traveler
Great city centre hotel
Great location, easy access to the city centre, very quiet. Had everything we needed, the kitchen was a huge bonus. Only downside was that the aircon in the room had been switched off at the fuse board in cupboard above microwave and only discovered this next morning on day of check-out. Would certainly stay here again though 🙂
Paul
Perfect location if you’re really running the Chester 1/2 marathon
Michael
Great city location
Great location and lots of parking at and around the hotel
I only gave 4/5 for comfort because the bedding was very warm and so was the room. So a little over hot in bed.
I only gave 4/5 for comfort because the bedding was very warm and so was the room. So a little over hot in bed.
Rose-Marie
An ideal base from which to fully embrace Chester
We had a very pleasant short stay at ROOMZZZ. Staff were friendly and nothing was to much trouble. The hotel is positioned perfectly for the city centre, with everything Chester has to offer. Ideal for passionate race goers also. It allowed us to explore Chester far more than we have ever done before...
Valerie
Reception and cleaning staff very friendly.
Excellent location and dog friendly. Nice and quiet.
Excellent location and dog friendly. Nice and quiet.
Peter
I liked the apartment as it had everything you would require for a short stay.
Everything was fine, no issues.
Everything was fine, no issues.
Vicky
Good room
Room was spacious and comfortable, and location was perfect
Verified traveler
Great hotel within the walls of Chester. A short walk from the city centre attractions. Paid parking is on site. The room (smart studio) was big, clean and very nice. The kitchen was well equipped with everything you could need. The grab and go breakfast was good with yoghurts, fruits, juices and fresh pastries available. Staff on reception were nice and helpful.
Chantelle
Amazing
This stay was exquisite, friendly and accommodating staff, spacious and very sanitary room. It was lovely and quiet. The 24 hour tea and coffee service was excellent, as was the grab and go breakfast. The rainfall shower was beautiful and I didn’t want to leave, would definitely recommend and will be sure to stay again :)
Terry
Great place to stay
Great location with clean rooms and friendly staff, I’d definitely come back again.
A
Nice Hotel if you don't bump into a big party
It is a lovely hotel, clean and spacious, but the soundproofing is not so good. We are on the 3rd floor but still can hear a lot of cars and people talking on the street. Unluckily on the last night, a group of people on the 4th floor had a party; we could hear their conservation and footsteps. But after calling reception at 03:30, the noise stopped in ten minutes, and I appreciated their prompt action.
Benjamin Thomas
Ten out of ten
Excellent hotel how the recommend it the staff are brilliant the only thing let it down was the parking .I thought because I paid for a room I would get parking .but no I had to park somewhere else.. the staff are very helpful explains to me where the nearest parking is
Geoff
Good value, central location, spacious room.
This is a relatively new hotel in a central location. The apartment was very spacious with double bed, desk and chairs and a comfy sofa along with a kitchen area with more than ample equipment including a dishwasher.
The bathroom came with a powerful shower.
Breakfast is supplied in the form of yogurts, pastries and fruit along with fruit juices, all in a grab and go basis to take back to your room, or out with you. Free hot drinks were also available as they are on 24 hour availability.
Parking space is at a premium in the hotel grounds so get there early, this costs £10 for 24 hours. Other car parks are available nearby for similar prices if full.
The staff were very pleasant and welcoming and this was an enjoyably stay at a good price. I would definitely use this aparthotel and consider them in other cities too based on this visit.
The bathroom came with a powerful shower.
Breakfast is supplied in the form of yogurts, pastries and fruit along with fruit juices, all in a grab and go basis to take back to your room, or out with you. Free hot drinks were also available as they are on 24 hour availability.
Parking space is at a premium in the hotel grounds so get there early, this costs £10 for 24 hours. Other car parks are available nearby for similar prices if full.
The staff were very pleasant and welcoming and this was an enjoyably stay at a good price. I would definitely use this aparthotel and consider them in other cities too based on this visit.
Mark
The hotel was excellent and kept very clean. The staff were very friendly and informative and couldn't have helped any more. I would definitely recommend it as a place to stay for anyone hoping to visit Chester
JONATHAN
the perfect getaway
unbelievable, clean room, friendly staff, perfect location for town centre. the perfect get away.
Verified traveler
Great location with a but
Everything was great. The reception staff were excellent and caring. Unfortunately, some attention is needed to cleaning the washroom/shower room.
Jennifer
Chester visit
Really enjoyed staying at Roomzzz. Clean room looking right over the racecourse - we stayed in Epsom suite.
Plenty of space, brilliant kitchenette with hob, microwave, fridge, dishwasher and toaster should you wish to cook.
Bathroom lovely and great shower.
Bedroom well equipped.
No housekeeping on the days we were there, not sure why as it says ' daily ' but that's fine.
Nice snacks. Grab and go breakfast adequate.
Room was incredibly hot and we'd turned the thermostat to its lowest setting.
Plenty of space, brilliant kitchenette with hob, microwave, fridge, dishwasher and toaster should you wish to cook.
Bathroom lovely and great shower.
Bedroom well equipped.
No housekeeping on the days we were there, not sure why as it says ' daily ' but that's fine.
Nice snacks. Grab and go breakfast adequate.
Room was incredibly hot and we'd turned the thermostat to its lowest setting.
David
Great Value for money
First time staying at this chain and pleasantly surprised.
Great location for sightseeing Chester. Rooms are excellent. Clean well kitted out and a great nights sleep. Terrific value for money. Will look to use Roomzzz chain whenever possible in the future.
Great location for sightseeing Chester. Rooms are excellent. Clean well kitted out and a great nights sleep. Terrific value for money. Will look to use Roomzzz chain whenever possible in the future.
William
Spot on
Very nice and clean pleasant staff
paul
Loved the place , went for the races, if the tree wasn’t there would have stayed there !, missed the breakfast because we were so comfy in the bed , lovely , would stay again
Phil
Highly recommended
Great location for visiting Chester, 5 mins walk into the city. Rooms are excellent standard and the kitchenette was a real bonus. Would certainly stay again.
Trevor
Roomzzz aparthotel Chester
Overall a good stay. Very clean although the bathroom tiles and flooring (grouting) does need a good cleaning. The free coffee machine is very nice but I think there should be one on the executive suites landing as having to come down four stories in a mission. The included pastries, fruit and yogurts are really nice but maybe the cereal and milk should also be included too.
Scott
Faulty fixtures
The room was lovely but we were really disappointed that our big feature lamp didn’t work! We reported this early but nothing was done to rectify it. I enquired about this twice. On leaving, it was not mentioned. It might seem such a trivial thing but it really affected the feel of the living area in the evening.
Donna
Great value for money, Great location for chester races, clean hotel, welcoming reception staff, would definitely stay again, complimentary coffee 24/7 and fresh pastries in the morning was a nice extra
Alan
Great location. Clean, comfortable, pleasant staff. Good value, would recommend.
David
Perfect place to stay for a visit to Chester. Spacious, immaculately clean room with small kitchen facility, seating area and large walk-in shower. Three minute walk to the start of the town centre and many, shops, bars and restaurants. If I’m being picky, the car park is limited and very small spaces (like most places in my view) but I did get parked ina decent place. Overall a great stay…..oh, there’s a complimentary grab ‘n’ go breakfast of croissants, pain o’chocolat, cereal and yoghurt along with a bean to cup coffee machine (and that is available 24/7).
melissa
My go to whenever I visit Chester from now on
Lovely spacious apartment with everything you need for a short stay, most hotels in Chester were more expensive for just a room! Fresh pastries, juice, yoghurt, fruit and coffee available each morning until 10.30am, that was a lovely touch. Right on the doorstep to the town Centre, there was a bit of noise from a nearby bar at night but I popped my earplugs in and it was no bother. I will definitely stay again.
Location & surroundings
Roomzzz Chester City
Norroy House Nuns Road, Chester, United Kingdom
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Roomzzz Chester City
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