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Holiday Inn Express Chester - Racecourse

Chester · United Kingdom

The Racecourse, New Crane StreetView location

8.8/10Excellent1,000 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort8.6/108.6
Condition8.8/108.8
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Chester - Racecourse

A smart Chester hotel on racecourse grounds, with inclusive breakfast and a bar. Holiday Inn Express® Chester - Racecourse hotel is next to racecourse eateries and a five-minute walk from the city centre. Trains from Chester Station, a mile away, reach Manchester Airport (MAN) in just over an hour.

Up to 15 business guests can gather in the hotel's naturally lit meeting room, and there are catering options for a productive working lunch.

Chester is among the UK's most famous historic towns, and close to the hotel you can walk the ancient city, following in the footsteps of long-gone Roman soldiers.

The Grosvenor Museum, Chester Cathedral and medieval Chester Castle are all within a 15-minute walk of the hotel, as is Grosvenor Shopping Centre if you're in need of some retail therapy.

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At this hotel you can enjoy:-Free Wi-Fi An electric car charging point Express Start™ Free breakfast In good weather, savour a delicious English or continental breakfast on the deck area, where you can also admire views of the racecourse with a drink in hand in the evenings.

Discounts at 1 racecourse restaurant in the city centre means you can tuck into tasty dishes with a bit of change left over for a bet. After strolling back from dinner, retire to an inviting Next Generation room with Smart TV, USB ports and blackout curtains.

With a stay at Holiday Inn Express Chester - Racecourse by IHG, you'll be centrally located in Chester, a 2-minute drive from Chester City Walls and 6 minutes from Chester Zoo.

This hotel is 6.2 mi (10 km) from Cheshire Oaks Designer Outlet and 0.1 mi (0.2 km) from Chester Racecourse. Stay in one of 97 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.

Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Chester? This hotel has 192 square feet (17 square meters) of space consisting of conference space and a meeting room.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Self parking fee: GBP 12 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Chester Racecourse 0.2 km / 0.1 mi
The Rows of Chester 0.4 km / 0.2 mi
Dewa Roman Experience 0.5 km / 0.3 mi
Chester Town Hall 0.6 km / 0.4 mi
Grosvenor Museum 0.6 km / 0.4 mi
Chester Cathedral 0.6 km / 0.4 mi
Chester Town Hall Square 0.6 km / 0.4 mi
Eastgate Clock 0.6 km / 0.4 mi
Chester Market 0.7 km / 0.4 mi
Storyhouse 0.7 km / 0.4 mi
Chester City Walls 0.8 km / 0.5 mi
Newgate 0.8 km / 0.5 mi
Chester Castle 0.9 km / 0.5 mi
Chester Roman Gardens 0.9 km / 0.6 mi
Roman Amphitheatre 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 97
  • Number of floors (main building): 4
  • Annexe (s): 3
  • Double rooms: 66
  • Suites
  • Connecting rooms
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
Show 43 more facilities & services
  • Bus/Train station
  • Airport
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Secure parkingExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Terrace
  • Luggage roomExtra charge
  • Oven: 1
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Printer
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Set menu lunch
  • Set menu dinner
  • LGTBIQ friendly
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Self check-in
  • Cash Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Chester - Racecourse

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Chester - Racecourse

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Chester - Racecourse

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 22 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Tea and coffee making facilities
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Carpeted floors
    • TV
    • Direct dial telephone
    • Hairdryer
    Show all 10 amenities
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Chester - Racecourse

    DOUBLE Accessible

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Tea and coffee making facilities
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Carpeted floors
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 18 m²ROO.ST
    Room STANDARDPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • Wi-fi
    • Individually adjustable air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • TV
    Show all 9 amenities
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Chester - Racecourse

    Room STANDARD

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • Wi-fi
    • Individually adjustable air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 18 m²TWN.ST
    TWIN STANDARDPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Individually adjustable air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • Bathroom
    • Shower
    • TV
    • Direct dial telephone
    Show all 9 amenities
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Chester - Racecourse

    TWIN STANDARD

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi
    • Individually adjustable air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • Bathroom
    • Shower
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Chester - Racecourse

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Chester - Racecourse

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Chester - Racecourse

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 18 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • TV
    • Wi-fi
    • Individually adjustable air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • Direct dial telephone
    • Hairdryer
    Show all 9 amenities
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Chester - Racecourse

    DOUBLE WITH DOUBLE BED

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Bathroom
    • TV
    • Wi-fi
    • Individually adjustable air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • Direct dial telephone
    • Hairdryer
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 18 m²DBL.DB-1
    DOUBLE WITH DOUBLE BEDPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Individually adjustable air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    Show all 9 amenities
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Chester - Racecourse

    DOUBLE WITH DOUBLE BED

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-1

    Room amenities

    • Wi-fi
    • Individually adjustable air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Chester - Racecourse

8.8
Excellent
1,000 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
8.6 /10
Condition
8.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
17 Jul 2026
Akaash
Very clean could do with a little tlc on the bedrooms itself no charging sockets near the bed
Partner
6/10
Pleasant
17 Jul 2026
Grant
Clean room and good breakfast. No air conditioning and rooms were unbearably hot even with the small fan provided in the room. No top sheet on the bed, just a heavy duvet. Small shower.
Family
10/10
Exceptional
15 Jul 2026
Wendy
Room clean. Bed comfy. No air con and room was noisy as next to road. Close to city centre, car park conveniant, good breakfast, free tea coffee and hot chocolate 24 hours a day. Would stay again.
Partner
8/10
Excellent
13 Jul 2026
Meryl
Clean room with fan provided, which helped cool the room. Staff were very helpfull and friendly. Good selection for breakfast, though brown/wholemeal bread wasn't available by 9am. Not sure sbout parkibg, as we used ghe train to get to Chester.
10/10
Exceptional
13 Jul 2026
Jo
The room was nice and spacious and overlooked the racecourse which was nice! The staff were all great and super friendly. Breakfast had more choice than I was expecting so was pleasantly surprised with it. Parking was free with us being there for the races which was also unexpected. Great location for the races, we will definitely stay here again. The only thing that let it down was how hot it was without air conditioning in the heatwave. There is a fan in the room but it's not very powerful, fortunately we brought our own from home too just in case. The reception area has air con and it lovely and cool, it's just a shame they didn't extend that to the rooms. Or even some of them that you could pay to upgrade to!
Partner
10/10
Exceptional
09 Jul 2026
vicki
Lovely few days in Chester.
Fabulous location to the town
Beautiful grounds
Room lovely and clean
Shampoo and shower gel lovely and creamy
Fan was very useful during the hot weather
Breakfast was very nice
Just wish it was a king size bed not a double
Would defo stay again
Partner
10/10
Exceptional
09 Jul 2026
Kath
Clean room, lovely staff, adequate breakfast only down side is £12 a night for parking
Self
6/10
Pleasant
05 Jul 2026
John
Hotel getting abit tatty around the edges. Room to warm, wouldn't of liked to be in it,in recent heatwave.
Partner
10/10
Exceptional
30 Jun 2026
Gill
Room was clean staff very helpful. Breakfast very good.
Partner
10/10
Exceptional
21 Jun 2026
Anthony
Ideal location, value for money, good breakfast, friendly staff.
Friends_and_family Friends
8/10
Excellent
18 Jun 2026
James
This Race Course branch of the Chain does everything it says on the tin. Helpful staff, clean rooms, great breakfast choice.
Having to fork out for parking is unwelcoming. Outside of race days whats the point.... a few miles down the road the member of the chain doesn't charge. So I go there next time. Otherwise no beefs.
8/10
Excellent
18 Jun 2026
Leah
Amazing location for Chester Racecourse and on site parking is a bonus. Breakfast was fresh and lovely and all the staff were really friendly and helpful. Only downside was it was a very hot day and there was no air conditioning so the rooms and hallways were very hot, had fans dotted around but didnt really make a difference. Would definatley stay again.
Partner
10/10
Exceptional
17 Jun 2026
Sydney
It was helpful to park right next to the hotel, easy to come and go. Hotel was clean, our room overlooked the race course. The staff were extremely helpful and friendly and the breakfast is good.
Partner
8/10
Excellent
15 Jun 2026
Paul
Modern standard room with comfortable bed and in a great location. 5 mins walk from the city centre. Staff very pleasant with a decent breakfast choice and quality.
Parking at £10 per day is reasonable as it is so close to city centre.
Partner
10/10
Exceptional
15 Jun 2026
Sinead
The staff here were so friendly and helpful. They made us feel so welcome and like nothing was an issue. We stayed in room 203 which overlooked the racecourse. The sofa bed felt like there was barely a mattress on it but once you lie down it was fine. The towels were lovely and soft. It was great to have breakfast included. The location was excellent. You walk up to the top of the road and you are in the centre of town. We would definitely stay here again if in Chester.
Friends_and_family Friends
10/10
Exceptional
14 Jun 2026
Vicki
Absolutely perfect on every level. Location was perfect for the races. But it was the staff that made it an amazing stay. From being super helpful a couple of days before with directions on race day, info on parking spaces & having the rooms ready early. To the check in, help with late night food ordering & breakfast service.
Room was clean, comfy & everything needed was already there.
Would 100% stay again. Can’t recommend it enough.
Friends_and_family Friends
10/10
Exceptional
14 Jun 2026
Bettina
Perfect location for a weekend visit to explore Chester or attend the races. The hotel was quiet and staff were very welcoming. The room had everything you could possibly need. The walk into Chester took only five minutes & it was closer still to start walking the city walls.
Car parking and security was excellent.
Would thoroughly recommend.
Friends_and_family Family
6/10
Pleasant
09 Jun 2026
JAMES
Really friendly staff, great location by the racecourse. Breakfast as you would expect - they even brought the veggie sausages right to me so great service!
Only issue were finishing touches to the room, I.e. dusty curtains and previously used milk pot by the kettle.
Self
10/10
Exceptional
08 Jun 2026
Pui Yan
I really enjoyed my stay. It would be even better if there were coffee beans with a stronger coffee flavor to choose from. Also, the sofa bed could be more comfortable, as my child found it a bit hard on the back. If possible, adding more triple rooms would be great for families. Thank you!
Family_with_children
6/10
Pleasant
06 Jun 2026
Andy
Stayed here a few years ago. It was in good condition then but getting old now .carpets worn slightly stained .we were put in a room more catered for the old or less able. Breakfast not the best I've ever eaten. Hotel only a short walk to city centre..lots of cafes and places to eat...
Partner
10/10
Exceptional
04 Jun 2026
Vincent
Had a lovely stay close to everything clean rooms and lovely staff very friendly
Partner
10/10
Exceptional
02 Jun 2026
Terry
Can't complain about anything if anybody does complain they must writing about a different hotel
Partner
10/10
Exceptional
29 May 2026
Toni
We spent 3 nights here, it’s a great location, a convenient to get to other places or just to walk and explore the town.
It’s clean and tidy.
We had a great breakfast each morning and tea, coffee and juice was available all day free of charge too.
The staff were amazing. So friendly and helpful .
You do have to pay for parking each night you’re there so please factor this in when you arrive as you pay on the gate.
Overall a very enjoyable stay.
Friends_and_family Family
8/10
Excellent
29 May 2026
Wayne
Did not like having a set time for breakfast
Family
8/10
Excellent
28 May 2026
Ian
Very clean room and excellent staff. Parking is £10 a night which is disappointing no air con in rooms. Railway line runs straight past the hotel which can keep you awake if you have the window open which I did because the room was hot. I would stay there again but maybe not in the hot weather
Partner
8/10
Excellent
27 May 2026
Ian
Everything was great but the bed was uncomfortable.
8/10
Excellent
26 May 2026
matthew
The room did not have aircon so hence 4 stars
Friends
10/10
Exceptional
23 May 2026
Barry
Room parking and staff very helpful but breakfast needs more hot food choice.
Friends
10/10
Exceptional
20 May 2026
Melanie
Clean room. Staff friendly and helpful. Great breakfasr. Nice bar area
Friends_and_family Friends
10/10
Exceptional
17 May 2026
Paul
Yes it was
Partner
10/10
Exceptional
16 May 2026
Ryan
The staff at the hotel were just fantastic. From check in, Emma made us, especially our four year old daughter really welcome. Every member of staff was friendly and looking to help. The rooms were small, especially when you have the sofa bed out. Breakfast was fine, but it's not the best quality product or well cooked.
Friends_and_family Family
10/10
Exceptional
16 May 2026
Beth
Lovely breakfast and friendly receptionist.
Toilet was not flushing though and sink was abit blocked
Partner
8/10
Excellent
15 May 2026
Steven
.
Partner
8/10
Excellent
12 May 2026
Gerry
Decent hotel and handy for the town. Easy parking and a couple of EV chargers.
Business
6/10
Pleasant
11 May 2026
Sotirios
The room was clean Jim
10/10
Exceptional
09 May 2026
Angela
The breakfast was good and the parking was secure and a short walk from city centre.
Partner
10/10
Exceptional
03 May 2026
Barbara
The location was perfect to Chester town centre. The hotel was value for money. The breakfast was fit for purpose .
There is now a charge for parking which has been introduced since my last visit. Even so it’s still good value. Would definitely use this hotel again when I visit Chester again
Friends_and_family Family
10/10
Exceptional
28 Apr 2026
Rebecca
excellent location, lovely breakfast, comfortable rooms, clean and tidy and reasonably priced.
Partner
8/10
Excellent
24 Apr 2026
Julia
Easy to get too, close to transportation, clean and a place to sleep
Friends_and_family Family
10/10
Exceptional
21 Apr 2026
Stephen
Breakfast was good, the hotel is very clean, the staff are excellent
Friends_and_family Friends
10/10
Exceptional
19 Apr 2026
steve
More vegetarian options in the breakfast
Partner
10/10
Exceptional
17 Apr 2026
Ian
Excellent room and breakfast. Recommended!!
Partner
10/10
Exceptional
16 Apr 2026
Jasmin
The breakfast is decent of a buffet style. However the orange and apple juice doesn't taste the freshest. The room was clean and comfy and the bathroom was nice.
Friends_and_family Family
10/10
Exceptional
14 Apr 2026
tom
Breakfast was warm but never hot.
Family_with_children
10/10
Exceptional
12 Apr 2026
Elaine
We chose this hotel because we needed to park our van. The car park is part of the racecourse parking and we were charged £10 for our one night’s stay but, if we wanted could have exited and entered as many times within 24 hours as we liked. Hotel room was clean but a little ‘worn’ in places. Great shower and breakfast.
Partner
8/10
Excellent
12 Apr 2026
Arthur
Staff members really friendly and helpful
Friends_and_family Family
10/10
Exceptional
10 Apr 2026
Claire
Breakfast was great, lots of choice
Friends_and_family Friends
10/10
Exceptional
09 Apr 2026
Nicola
Super friendly staff - central Chester literally 10 minutes walk away
10/10
Exceptional
06 Apr 2026
Anne
No major issues but minor ones were dealt with efficiently.
Friends
10/10
Exceptional
26 Mar 2026
Tracey
Great
Friends_and_family Friends
10/10
Exceptional
23 Mar 2026
Paul
WiFi fine, room comfortable, breakfast plentiful. Location good. Car park £10 for 24 hours. Very competitive value for money with other hotels in this area. Would ùse again.
Partner
6/10
Pleasant
21 Mar 2026
Matthew
Poor connectivity in the area in general, WiFi was generally okay but completely open and 100% insecure.

Hotel was good, rooms basic but in good condition, bathroom nice, beds comfortable enough.

Staff on the whole were excellent.

Bar open until late but don't have friends round as they refuse to serve due to \"security\"
Friends
8/10
Excellent
16 Mar 2026
Modris
Staff were really friendly and helpful
Partner
6/10
Pleasant
14 Mar 2026
Kenneth
Noise first night people playing music next door. Moved rooms to a room with traffic noise outside which we didn't mind to much.
Partner
8/10
Excellent
13 Mar 2026
Ronald
The business facilities were good
Partner
10/10
Exceptional
10 Mar 2026
Terry
Clean warm room excellent staff wi fi fast no problems
Partner
10/10
Exceptional
09 Mar 2026
Dean
Stay 2 or 3 times a year, usual great service.
Self
4/10
Poor
09 Mar 2026
Gabriela
I was in room 314 first (the outside noise was bad, as if the windows were open), moved to 223 after and unfortunately it wasn't great either (outside noise ok, people slamming doors until early in the morning, our door was shaking every time, the TV kept making loud cracking noises all night - whilst being off, toilet wasn't properly clean - I can see either pee or spray splashes still on it, bathroom walls had hairs stuck, shower drain was very slow and the shower tap was leaking, stains on the carpets inside the room and cold in the room - the heater was very low power and no additional electric heaters available, cracked walls and full on spider cob above on the ceiling).Apart from that, internet was ok, the staff was nice and helpful. Breakfast: I wouldn't have it again (English breakfast with no tomatoes or mushrooms available...just beans, eggs, bacon and sausages).
10/10
Exceptional
09 Mar 2026
Thomas
Very good location, Good internet, good breakfast, very helpful staff
Family
10/10
Exceptional
08 Mar 2026
Louise
Clean room, friendly staff.
Friends_and_family Friends
10/10
Exceptional
08 Mar 2026
Claire
The staff are lovely. Room was clean. Parking although extra was easy. Internet was good. Cooked breakfast adequate. Teas and coffees plentiful. There is a small bar. Location for town centre access great. Unfortunately there is road noise and the bedroom doors can slam loudly which is not great at 1am.
Friends
8/10
Excellent
08 Mar 2026
Philip
Friendly & helpful staff. Shame there was no option for fried or poached eggs at breakfast. Comfortable room. A bit noisy early morning as our room faced busy road. Very convenient for walking into city centre and access to city walls
Partner
10/10
Exceptional
05 Mar 2026
mark
Great WiFi, staff friendly and courteous. Breakfast was nice. Rooms were clean. Always a great place to stay for Chester’s city centre
Partner
10/10
Exceptional
27 Feb 2026
Lee
Great staff
2/10
Poor
26 Feb 2026
Martin
Staff need training. Cleaners need to learn how to clean rooms.
10/10
Exceptional
23 Feb 2026
Andrew
Excellent staff, very comfortable beds.
Partner
10/10
Exceptional
23 Feb 2026
Karen
The staff at this hotel go above and beyond first time here would definitely recommend it and return soon thank you for a wonderful visit
10/10
Exceptional
20 Feb 2026
Candice
Friendly helpful staff. Will stay again
Friends_and_family Family
8/10
Excellent
19 Feb 2026
Janice
Comfortable quiet room .Amenities great
8/10
Excellent
14 Feb 2026
Jason
Room was clean staff were friendly. It was nice to be able to grab a tea or coffee in the lobby at any time. The location is excellent to hit the town
Breakfast was ok, there was plenty of choice but the fact that the bacon, eggs, sausages etc were kept in warming pots after cooking made them not 'nice' i expect if we had got up earlier it would have been fresher. Would suggest more frequent rotation of the cooked elements would improve the quality and make it much more enjoyable
Would stay here again
Partner
6/10
Pleasant
11 Feb 2026
Lee
Beds very uncomfortable
Business
10/10
Exceptional
02 Feb 2026
Jason
Brilliant staff, clean rooms and good breakfast
Friends_and_family Family
6/10
Pleasant
31 Jan 2026
kerry
The room was clean, and comfortable.
Breakfast was ok.
However the Kettle and Hairdryer didnt work in the room
Leisure Partner
6/10
Pleasant
28 Jan 2026
Lesley
The staff were lovely . The room was beside a main road so can hear the traffic . Didn’t have breakfast as was going for an op convenient for hospital by taxi
Self
10/10
Exceptional
04 Jan 2026
Madeleine
Staff were very welcoming and helpful. Room was really nice, everything we needed in there
Breakfast was included in the price which was plentiful
Partner
6/10
Pleasant
01 Jan 2026
Darren
When we arrived on the Sunday the staff couldn't be less helpful. I am a member at IHG and the first time we stayed here the receptionist made you feel very welcome but not this time. Different receptionist I should add. We arrived before check-in but were told no rooms were available which wasn't a problem and we were told point blank nothing until 2pm. Members don't get early check-in apparently, only 'Elite members'. When we returned we were issued our room which was fine except for only being able to access half a dozen channels on the tv. A member of staff offered to sort this out for us and came up to our room scanned a few channels on the remote and said sorry I can't help it's locked??? They did offer to change our room but we didn't want to wait around until 2pm the next day. When we asked if someone could sort out the remote the next morning we were told there was no-one onsite and that we had picked the worst week to book??? On the plus side the cleaning staff were great and the 2 guys on duty on Monday morning were much better and we couldn't fault them. We have been offered a discount which is very good of them but sadly we won't stay here again
Partner
10/10
Exceptional
01 Jan 2026
Elizabeth
Staff friendly and helpful, room clean and comfortable, breakfast good
Partner
10/10
Exceptional
24 Dec 2025
Robert
Very good standard
Partner
10/10
Exceptional
20 Dec 2025
Carol
Absolutely perfect .Staff breakfast and the cleanliness all 5 star.
10/10
Exceptional
15 Dec 2025
Paul
Friendly reception staff made check in easy, clean room and good breakfast
10/10
Exceptional
14 Dec 2025
Rhodelia
It was very nice
Business Self
10/10
Exceptional
12 Dec 2025
Anne
We always stay here when we visit our Daughter. Always extremely good all round.
Leisure Family
8/10
Excellent
11 Dec 2025
Adrian
Very clean with the staff being very attentive for most of the time.
10/10
Exceptional
10 Dec 2025
MRS M T
Lovely helpful staff.
Nice comfortable, clean room.
Good walk in shower.
Plenty of hot water and towels.
Great self service breakfast.
Complimentary drinks station with hot chocolate before bedtime!
Friends_and_family Friends
10/10
Exceptional
07 Dec 2025
Keith
Well placed hotel. Less than 10 minute walk to bars, restaurants, shops etc. Plenty of parking spaces. Pleasing to the eye reception area with nice comfy seating on arrival. Small issue on checking in but the lovely Emma sorted it all out for us with the minimum of fuss. All staff were extremely friendly and always had a smile for everyone they came into contact with. Good breakfast. Would recommend.
Leisure Partner
10/10
Exceptional
07 Dec 2025
Stephen
Excellent staff, they all make an extra effort, liked the Christmas Jumpers 😊👍
Partner
10/10
Exceptional
06 Dec 2025
Deb
Some of the guests were noisy but the hotel was nice
Friends_and_family Family
8/10
Excellent
06 Dec 2025
SUSAN
Yes
Friends_and_family Family
8/10
Excellent
02 Dec 2025
Susan
Good location, good size room, reasonable breakfast
Leisure Partner
6/10
Pleasant
27 Nov 2025
mr martyn
Bed was comfy. Noisy next room with connecting door
Partner
10/10
Exceptional
23 Nov 2025
Martin
Great
Leisure Partner
6/10
Pleasant
21 Nov 2025
Felix
Beware: walls are PAPER THIN. You can hear your neighbors coughing during the night. If you're lucky, they will be quiet, otherwise bring ear plugs.
Business Self
10/10
Exceptional
17 Nov 2025
Mark
Clean, modern and great location
10/10
Exceptional
15 Nov 2025
Karen
The hotel staff were lovely and couldn't do enough for you. Check-in was fast and welcoming. When we got to our room, it was time to go out and watch the fireworks. It was a cold night, we came back to the hotel and it was lovely and warm, the bar staff and security were so helpful, we had a takeaway and they allowed us cutlery and plates. Then in the morning, the breakfast was organised, no queue, you give your room number in and then you are seated. Good choice of food, bread, breakfast cereal, yoghurt, fruit juice, plus your bacon, eggs, and sausage. Can't wait to book again! room 116 Karen and Karl
10/10
Exceptional
14 Nov 2025
Alison
Breakfast lovely lots of choice, room clean but basic, plenty hot water. Warm and comfortable, staff pleasant Handy for Chester, could walk in to town, car park next door £ 10 per 24 hrs
Partner
10/10
Exceptional
12 Nov 2025
Anwen
Very impressive. Everything first class.
Leisure Partner
8/10
Excellent
12 Nov 2025
Lesley
Clean room. Brilliant staff. Really lovely breakfast. Only thing that let it down was the noise from the road
Partner
10/10
Exceptional
11 Nov 2025
Michael
Great value for money and good helpful service .
Leisure Friends
8/10
Excellent
10 Nov 2025
Ka Lok
Clean room, and nice breakfast
Friends_and_family Family
10/10
Exceptional
09 Nov 2025
Charles
Both staff and room were excellent for the price.

Location & surroundings

Holiday Inn Express Chester - Racecourse
The Racecourse, New Crane Street, Chester, United Kingdom

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Holiday Inn Express Chester - Racecourse

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