Comfort Suites

8/10

Excellent

30 Mar 2026

Casey

Nice breakfast to fuel us up for the water park, till lunch time anyway! Very close to the east entrance of Atlantis. Big room, love the partial wall to give a little separation from the sleeper sofa and the other beds. Good pool area, next to the bar area and restaurant.

Friends_and_family Family

8/10

Excellent

30 Mar 2026

Stephanie

The hotel stay was great for our family; we traveled with a group of 13. It was great to have access to Atlantis every day! The rooms were very spacious; the staff were so kind. Started every day off with a great good morning from the cleaning staff in the hall! Breakfast was always fully stocked and fresh! Make sure you get the wings. Soo good! We ate 2 dinners at the restaurant, the steak dinner was my go too after seeing someone else have it.

Family_with_children

8/10

Excellent

29 Mar 2026

SANDILYA

Breakfast is good, 5/5 for the brakfast, we enjoyed breakfast included stay.

Family_with_children

8/10

Excellent

28 Mar 2026

Carolyn

Breakfast was fresh every day; Eggs, bacon, potatoes, fresh fruits, few pastries, waffles, toast and coffee.
Dinner service on one night -- service very slow and food disappointing, and expensive. We did find 2 good restaurants (food/service) in Nassau.

PROBLEM with daily updating of ATLANTIS wristbands. Was an inconveniently long walk every day to have wristbands updated with LONG lines to wait on. IDEALLY, the Wristband Desk should be AT the Comfort Suites OR in the CORAL TOWER lobby. We 3 were 60-70+ and had not expected the LONG walk to the wristband desk and then a mile to access the Cove Beaches. Just my opinion

Friends

10/10

Exceptional

28 Mar 2026

Kenny

The property’s staff is top notch everyone is so nice. The breakfast was amazing as well. And you get a pass to Atlantis! Will be staying again!

10/10

Exceptional

27 Mar 2026

heather

You cannot beat this hotel for access to Atlantis!

Family_with_children

10/10

Exceptional

27 Mar 2026

Lazaro

Excellent stay. Hotel is very well maintained and in a very nice location on Paradise Island.

10/10

Exceptional

27 Mar 2026

Mario

Ms. Neilly the Property Manager and her staff was awesome.

Business

10/10

Exceptional

26 Mar 2026

Nesrine

Loved this place. Comfortable, homey and staff are so accommodating. Perfect getaway with Atlantis access.

Family

10/10

Exceptional

26 Mar 2026

Colleen

This hotel was just what we needed. Breakfast was good, rooms were dated but clean and being able to use Atlantis at no cost was totally worth it.

Partner

10/10

Exceptional

26 Mar 2026

Katherine Anne

Wonderful breakfast, lots of variety and fresh. Staff were friendly and went out of their way to ensure our stay was enjoyable. Beautiful grounds, room was very clean and comfortable. Food from the bar was yummy.

Family_with_children

2/10

Poor

26 Mar 2026

anthony tejram

breakfast was good but ran out of all drinks and they were never refilled

Family_with_children

10/10

Exceptional

25 Mar 2026

Brian

It was amazing

4/10

Poor

24 Mar 2026

Joseph

Pool water looked murky
Housekeeping staff did a great job
Breakfast staff efficient but we gelt rushed by the hovering clean up staff
Front desk were friendly but did not provide the promised help to get our luggage down the stairwell….. we could not access the elevator on the 5th floor with our cases, due to the flooding and massive garbage pails in the hallway collecting water from the leaking ceiling! At 75 years old, we had to lug our cases down the stairwell!!!!!!!!

Family_with_children

10/10

Exceptional

23 Mar 2026

Bailey

The room was clean, tidy, and very spacious. The staff were amazing—extremely friendly and welcoming. You couldn’t walk past anyone without being greeted with a warm hello or a quick conversation, which really added to the experience. The hotel is also just a short walk to Atlantis, which was incredibly convenient. We never waited more than five minutes to get our wristbands, and the breakfast was a solid 10/10.
The only minor issue we experienced was that the water pressure wasn’t always the best, but aside from that, I would highly recommend this hotel.

Family

2/10

Poor

23 Mar 2026

isaac

Plumbing needs improvement and the rooms i felt like i was in a cruise ships withe smells of yhe Plumbing and shower water

Pet

4/10

Poor

23 Mar 2026

isaac

Getting the room was a problem waiting for 3hrs and no free coupons for the bar or nothing, breakfast need improvement staff half of them were nice the other half had arritude problem and the room needs improvement and the bathroom plumbing, i thought i was in a cruise with smell from the pipes and the shower water..

Partner

10/10

Exceptional

22 Mar 2026

Scott

A good stay at Comfort Suites! Clean hotel and friendly staff. We enjoyed 2 weeks here and would return. An excellent breakfast as well!

2/10

Poor

22 Mar 2026

Valarie

Do not stay at this hotel stinky dirty old poor housekeeping, water leak, no ice, no water bottle refill station, no hot water, slider door doesn't work, noisy ac, toilet broke, poor communication, had to ask daily for shampoo, toilwels etc.

Family

6/10

Pleasant

22 Mar 2026

Anna

The best part about my stay at this property was the caring and friendly staff and access to the Atlantis. Otherwise, the property lacks views (my room was facing the back of the property and there was constant humm of the next property's giant AC and garbage pick up right underneath my window at 7 am each day). The breakfast was very bland with the same mix of foods for 6 mornings straight. Both spaces where the breakfast was served were very overcrowded in peak hours of 8-10 am, with not enough tables to sit every family, not enough staff to bring in more food and coffee, to monitor if there were clean plates and cutlery available, and to take away the dirty dishes that clients had no where to pile up but to leave on their tables, with line ups first to get food, then to find a clean table. My advise, if you're not there at 7 am for your breakfast, it won't be enjoyable. Dinners at the property were alright, but service was slow at times and food was often too salty. I will not be coming back to this particular spot.

Family_with_children

10/10

Exceptional

22 Mar 2026

Shova

Overall good

2/10

Poor

21 Mar 2026

Casian

Horrible

8/10

Excellent

21 Mar 2026

Treena

Staff were all extremely friendly. Rooms were clean. We arrived very early on the day of check-in and were offered a hospitality room to change and storage for our bags. Major issue was that the hallway ceiling was leaning on 5th floor where were staying. They had garbage cans lined up to collect the drips and the hallway smelled super musty the whole stay. Repair man was fixing on our last day and seemed to be removing the pieces of the ceiling and re-mudding. Restaurant was mediocre , complimentary breakfast was satisfactory. Access to Atlantis was great.

Family_with_children

4/10

Poor

21 Mar 2026

Christine

We had three room locations. First room smelled of mold and had tiny parasites/worms that came out of the toilet when it was flushed. Second room had water leaking through the vent above our toilet when it rained. Our hallway was lined with four big garbage cans that were filled to capacity. We then relocated to our third room. Staff were understanding and tried to accommodate but the hotel was at full capacity.

8/10

Excellent

21 Mar 2026

Terry Denise

Check in was not pleasant- staff greeting was EXTREMELY WELCOMING but being welcomed & smiled at while waiting 45 minutes to check in was frustrating. Many people have commented on smells- we had an odour from our bathroom but was tolerable. Staff is EXCEPTIONAL- welcoming, polite, helpful & certainly go above & beyond. Breakfast was the reason for our stay and it is definitely delivered. It’s close proximity to Atlantis is definitely worth the stay.

Partner

10/10

Exceptional

21 Mar 2026

Trevor

Comfort Suites was overall very positive. Very friendly and helpful staff, great restaurant and dining area. Breakfast was an excellent addition. The option to do laundry was also useful. Only two things to note, lineups to get daily wristbands to Atlantis were generally long (not the fault of the Comfort Suites but it was usually 25 mins) and there were some issues with inconsistent water pressure.

Family_with_children

10/10

Exceptional

20 Mar 2026

Stacy

YES

8/10

Excellent

19 Mar 2026

Hilary

Staff was very friendly and helpful. Breakfast was good. Rooms were a little dated but everything works had not problems and pool was great!

Family_with_children

6/10

Pleasant

19 Mar 2026

Jerilyn

I arrived to early and my room was not ready. I went to the hotel restaurant to get some food, when I returned to the front desk the line was so long. I went to the counter to see if my room was ready because if was well after 3:00 pm .. they said my room wasn’t ready. I was very tired so I told them just give me a room with a king size bed. The room they put me in had filthy carpet, television wasn’t working so it had to be replaced. The bathroom toilet kept running when you flush it. Water pressure was low in the tub and at the sink while brushing my teeth. Ice machines were not working on several floors. On my last night I had to call the front desk due to children running in the hallway and other customers talking loud outside my room door. Then to top it off a large 🐜 bug not sure if it was a king size roach was crawling on my wall in my room. I had to get my shoe and kill it! This hotel is not handicap accessible! They need to close and upgrade this hotel. I will never stay here again. I paid too much for a 4 night stay $1, 423.00…. I should be refunded for everything I had to put up with! The only perks were the complimentary breakfast and free admission to Atlantis and Adventure Waterpark. I will be staying at the Warwick when I return it is an all adult resort, no noisey children running around. Hotels.com you need to refund me my money back from this hotel stay. Springbreak vacation gone wrong!!!

Self

10/10

Exceptional

19 Mar 2026

Kendra

We had a great time, would highly recommend! Great value with free hot breakfast buffet and free admission to Atlantis amenities, price can’t be beat.

Family_with_children

10/10

Exceptional

19 Mar 2026

Olena

Everyone was really friendly and nice, location and food were great! The only note would be for management to catch up with property condition.

Family_with_children

10/10

Exceptional

19 Mar 2026

Elizabeth

Great!

8/10

Excellent

17 Mar 2026

Yixin

Location is good, right beside Atlantis. Budget hotel. Hallway carpet smells mold. Room is clean. They give a plate of fresh fruits while check in which very thoughtful. Breakfast is nice we loved it! They also give wristbands to Atlantis so you can enjoy there for free including free towels.

Family

10/10

Exceptional

17 Mar 2026

K

Room, food, staff were quite good. The access and easy proximity to Atlantis was the main attraction for us, and they delivered!

Partner

2/10

Poor

16 Mar 2026

Melody

If you need to check in later beware that they're eager to give away your room so they can pocket the charge and mark you as a no show. I emailed and called and had them note that our travels will have us checking in late. When we arrived with my child, they refused to allow us to check in and said despite me showing them my email and us calling that it was a no show. Thank goodness we were able to join my sister at Atlantis anyway but the lack of service or attempt to help was appalling and made this property feel like a 1 star. Stay away!

Family_with_children

2/10

Poor

16 Mar 2026

Tonneka

N

10/10

Exceptional

16 Mar 2026

Rebecca

Great close location to Atlantis with access to amenities there, no issues. Staff was great in all areas with great free breakfast. Highly recommended!

10/10

Exceptional

15 Mar 2026

evin

I love the locals that run this place!! Great experience and the place is kept up for the age. Drinks and food was good. Hope to see them again soon!

Family

8/10

Excellent

15 Mar 2026

Vivian

Super friendly staff. Very kind and welcoming. Water pressure in the room was spotty - low pressure and sometimes no water. Great morning breakfast. Proximity to Atlantis was perfect! Great value overall.

10/10

Exceptional

15 Mar 2026

Sandra Denise

We had a wonderful stay. The staff was helpful and kind.
The breakfast buffet was very good and we had complimentary rum punch 2 afternoons by the pool.
Access to Atlantis was fantastic and the marina to and from there was stunning.

Partner

10/10

Exceptional

15 Mar 2026

Amy

Great place to stay with very easy access to the Atlantis waterpark

8/10

Excellent

15 Mar 2026

Dennis

Pros: Clean property in a great location. It was very easy to walk to Aquaventure at Atlantis. The hotel restaurant was very good. The pool has a very nice swim up bar. Cons: The bathroom tub faucet was leaking hot water and steaming the bathroom the entire time of our stay. We asked multiple times for the staff to look at this issue but it was not addressed. The overall experience was good and I think the included breakfast and access to aquaventure make it a good value which I would recommend.

Family_with_children

10/10

Exceptional

15 Mar 2026

William

.

10/10

Exceptional

15 Mar 2026

Angela

Great breakfast, clean pool five minute walk to Atlantis with daily access!!

Partner

10/10

Exceptional

14 Mar 2026

Kenardo

Its was all good I have no complaints

Partner

10/10

Exceptional

13 Mar 2026

Michelle

Very friendly staff, clean room, nice restaurant, nice bar, good breakfast. Description matches what I experienced.

8/10

Excellent

13 Mar 2026

AEON

Unfriendly bar staff
Clean room
Spotty internet service
Outdated clock/radio - clock did not work
Staff at reception desk was quite helpful
Service at restaurant was efficient

Family

10/10

Exceptional

12 Mar 2026

Nikola

The staff at the restaurant was miserable

10/10

Exceptional

12 Mar 2026

Lucas Jie

access to atlantis was worth it. wifi was pretty bad in the rooms, but allowed us to be off our phones and spend time together. great stay overall.

Friends

8/10

Excellent

12 Mar 2026

David

Great location and value, including access to Atlantis

Self

6/10

Pleasant

11 Mar 2026

Krissy

Rooms are very run down. Water pressure is next to none. Front desk staff was great and great location. Restaurant service was top notch.

Family_with_children

10/10

Exceptional

11 Mar 2026

Krista

Staff were incredible

Family

10/10

Exceptional

11 Mar 2026

Ariana Zhané

Will definitely be staying here again! The staff was awesome!

Family_with_children

6/10

Pleasant

11 Mar 2026

Rae Ann

We spent five nights at the Comfort Inn Suites March 2026
Pros: The check-in process was efficient, and the hotel was clean and well-maintained. Its location is excellent, making it convenient for our needs. The pool was inviting, and the restaurant provided enjoyable dining with quality food. The staff demonstrated friendliness and helpfulness throughout our stay. Additionally, the complimentary breakfast buffet and free access to Atlantis were valuable perks.
Cons: The hallways had a persistent musty odor, and the water pressure in the rooms was consistently poor. On three occasions, the water stopped entirely while I was showering, requiring a five-minute wait for service to resume. One morning, there was no water available to shower or brush our teeth before departing for a scheduled excursion. Although I contacted the front desk, they merely apologized and did not offer an alternative solution, such as access to another room for showering. Fortunately, we had bottled water to brush our teeth. Upon checkout, I requested to speak with a manager and received a $100 credit as compensation; however, I felt this amount did not fully address the inconvenience experienced.

Family

6/10

Pleasant

10 Mar 2026

Heather

Rooms were not \"recently upgraded\". Old TVs with bad reception. Room needed paint job. Beds were comfortable, cleaning staff did well. Breakfast was so so. Affordable and easy access to Atlantis.

Partner

10/10

Exceptional

09 Mar 2026

naikai

Yes the swim up bar was great. Property was well kept and very clean and neat

Friends

8/10

Excellent

09 Mar 2026

Tina

The staff was excellent! The breakfast was very tasty.

However there was a smell in the hotel hallways.

Other than that, we will stay there again.

Partner

8/10

Excellent

09 Mar 2026

Karen

Clean and friendly place to stay. We enjoy the quiet atmosphere after spending time at Atlantis. We like the free breakfast. We disintegrate have dinner there this time but have in the past and always very good. Plumbing is old and could use updates. Otherwise, we enjoyed our stay.

Partner

10/10

Exceptional

09 Mar 2026

Lyndsay

Staff super friendly and knowledgeable. Rooms are a little dated and could use updating. Water in the shower trickled out. Other than that the restaurant has excellent food and the use of facilities at Atlantis makes it worth it

Family

10/10

Exceptional

08 Mar 2026

Lena

Swim bar was great , our room was cleaned everyday, The staff was excellent!!

Friends

4/10

Poor

08 Mar 2026

Dawn

We had issues with our shower water. I spoke with front desk who advised they would send someone to review but issue seemed to get worse. If it wasn’t ice cold, there was no running water at all. Very disappointed and video to show our experience.

Friends

10/10

Exceptional

07 Mar 2026

Christopher Joseph

Clean room

Partner

6/10

Pleasant

05 Mar 2026

Diana

It’s good value for those on a budget hoping to take advantage of access to Atlantis but after a 9 night stay, we found the process to get wristbands tedious some days where it would take over an hour of lining up to get wristbands (pro tip- go early and sign your waivers online on the day of to save time and can show a picture of your ID so you don’t need to bring it along). Some of the things in the hotel were not in working condition but were all fixed relatively quickly (the safe took about 2 days to get properly fixed, the hair dryer didn’t work but they provided a new one, the light in the bathroom went out, the washing machines on the side of the building we were staying in were out of order), required 2 requests before they brought up a microwave in our room and the service at cruesoe’s restaurant usually take 1.5-2 hours per meal so plan accordingly. That said the food at cruesoe’s is delicious and pricing is reasonable. Overall not a bad stay and excellent value. I found little things annoying but tolerable. Try to get a room in the building on the left because closer to all amenities (pool, restaurant, stairs/ ramp you’d take to get to Atlantis, working washer and dryer).

Family_with_children

8/10

Excellent

05 Mar 2026

Laura

1st time in the Bahamas. Our room was clean with a nice sitting area. Water pressure in the bathroom was not great at times. Nice swim up pool bar. Free breakfast was nice. Washers and dryers located on 3rd floor was convenient, cost $1.50 per load. Very close to the Atlantis which was pur reason for staying. Which that there were balconies to ait on but not a deal breaker.

Family_with_children

4/10

Poor

04 Mar 2026

jeremy

Problems from beginning to end. First 3 days we didn't have hot water. I informed the front desk each time we left the room for the day with the promise it would be fixed but wasn't until day 3. We tried the on site restaurant the first night but waited over an hour for food. Then the second to last night we had issues with the toilet not flushing and found BLOODWORMS in the toilet tank. Called down and they sent someone to clean it and fix the flushing mechanism but the next day the worms were back. I went and talked to the front desk who finally offered to move us but it getting the last night I asked for them to just clean the toilet and tank again. I was promised some sort of compensation for the issue but so far nothing. Overall a poor experience.

Partner

4/10

Poor

04 Mar 2026

Helene

The toilet in our room was not flushing. Also cleaning staff daily forgot to add either coffee or wayer or face cloths etc

Friends

10/10

Exceptional

04 Mar 2026

Michael

We had a very good stay at Comfort Suites. The room was clean, staff was friendly, breakfast was excellent, and the pool area was very nice and clean. Access to Atlantis is a big plus. We have stayed at Comfort Suites in the past and would definitely stay again in the future.

Family_with_children

8/10

Excellent

04 Mar 2026

Nicole

Dated and I wish the beds were more comfortable but appreciate the opportunity to use Atlantis without paying the cost. I do wish we didn’t haven’t to do daily wristbands and CS went back to length of stay wristbands for Atlantis.

Self

6/10

Pleasant

04 Mar 2026

Paul

There was a smell in the room that was unbearable. Other than that, everything was very good. No other complaints. If the smell wasn't there, I would have rated everything much higher

10/10

Exceptional

03 Mar 2026

Katherine

The bar staff was great. Pool clean. Cleaning staff was great as well.

Partner

10/10

Exceptional

03 Mar 2026

Susan

The swim up bar is the best part of this hotel...bartenders are very friendly and fun!

Friends

10/10

Exceptional

02 Mar 2026

Laurel Ann

Constant cleaning by many staff.

6/10

Pleasant

02 Mar 2026

Megan

Hotel really needs a renovation and there was a horrible sewage smell coming from the first floor by the kitchen. Laundry service was convenient and the location to the Atlantis was good. The pool was freezing (not heated) so best to go later in March or else you won’t be able to swim. Daily breakfast was good but the resort has some serious cleanliness issues

Family_with_children

4/10

Poor

01 Mar 2026

Prakruti

Customer service was good. Issues with odor, cockroaches and other bugs in the room and lack of cleanliness in the room.

Partner

8/10

Excellent

01 Mar 2026

Brianna

I like the staff team they all was helpful and polite to every concern or needs of mine

Self

6/10

Pleasant

01 Mar 2026

Claude

The room itself was nice, clean. The air conditioning unit was very loud, the water temperature would fluctuate often. The toilet started leaking but that was quickly fixed. The door was difficult to close and housekeeping left it ajar 2 days in a row. The breakfast was good and the access to Atlantis was the reason we booked it.

Partner

10/10

Exceptional

01 Mar 2026

Michael

Amazing stay, great food. Friendly staff. Very clean. Will be back again!

Family_with_children

10/10

Exceptional

01 Mar 2026

Mark Wesley

Room was very well kept. Clean, housekeeping friendly and most helpful.

Friends

8/10

Excellent

01 Mar 2026

Judith S

Staff was very courteous. Hotel needs updating and the room had a musty smell. Safe did not work after several attempts by staff to fix. Location is AWESOME!! Access to Atlantis makes this an ideal place to stay.

Family

10/10

Exceptional

28 Feb 2026

Deanna Lynn

Everyone was very helpful. The room was very comfortable and we very much enjoyed our stay.

Family

10/10

Exceptional

27 Feb 2026

Charise

The staff waa vwey courteous. Everyone greeted ua with a smile. My autistic daughter was welcomed by the staff. They showed such kindness towards her.

The room was cleaned daily by our amazing housekeeping attendant Sherry. The restaurant food was good but wish there was a little more variety. Drinks were superb.

Access to Atlantis and everything in Atlantis, daily, is an amazing perk.

8/10

Excellent

27 Feb 2026

Philip

Room was nice, water pressure was sometimes non existent. The breakfast was decent with a good mix of hot items and other typical hotel breakfast items. The beds were good. Lots of very friendly staff always looking to help. The hotel is starting to get very worn and dated. Wi-Fi was horrible if you could even connect to it.

Partner

8/10

Excellent

27 Feb 2026

Jamie

We had a great time in the Bahamas, even though the weather was unusually chilly. The Comfort Suites had a lot of great amenities, but the one that stood out the most was the access to the Atlantis and it's property, right next door. We spent 3 days just exploring, playing, and seeing all the sights that hotel property had to offer. It had access to the beautiful beach, multiple pools, water slides, aquariums, and lots of great food and drink options throughout.

The pools everywhere were a bit chilly, but at the CS, the bar was good, the breakfast was filling each morning, and the employees were incredibly kind and helpful. The location was great - within walking distance to much of what Paradise Island had to offer. The rooms were as expected for a CS. They were clean, offered a fridge, seating area, and the property was very walkable.

Overall, if you're on a budget and don't plan to be in your room much, but still want to experience all the great luxuries of the Bahamas (Paradise Island), I'd consider the Comfort Suites for your stay.

Family_with_children

10/10

Exceptional

27 Feb 2026

Michel Gerard O

Clean room. Good services. Nice people.

Family_with_children

4/10

Poor

26 Feb 2026

Kayla

The check in process takes a very long time so we spent lots of time waiting in line to get checked in. Check in was at 3pm and our rooms were not ready. We had to wait an additional hour to get our rooms. There is only one elevator located way at the back of the hotel so very inconvenient for strollers and luggage. Staff was friendly.

8/10

Excellent

26 Feb 2026

Stephanie

Staff is so friendly, accommodating and helpful.
Restaurant is delicious.
Very convenient to Atlantis.
Nice air conditioning.

Partner

6/10

Pleasant

25 Feb 2026

Lori Ann

Very old and bed made noise when I moved

10/10

Exceptional

25 Feb 2026

jean

Great staff that goes above and beyond, and a nice breakfast buffet. Access to Atlantis was Awesome. Would have given 5 stars, but the pool was freezing and we couldn't get in. I don't expect that on vacation.

Partner

8/10

Excellent

25 Feb 2026

Paul

Room was spotless parking and drop off zones. We’re not convenient staffing service was excellent.

10/10

Exceptional

25 Feb 2026

Adam

WOW!!! This place is amazing! We loved our stay!

Super People! Room was very clean and comfortable. Thank you Kirklyne an Tanisha!

We had such a great time!
Awesome food. 10 min from Atlantis Beach.
I miss it already.....

Thank you all!

Family_with_children

10/10

Exceptional

25 Feb 2026

Meny

everything was excellent except for the poor internet service..

Family_with_children

8/10

Excellent

24 Feb 2026

MEENA

The check-in process was good. Calvin & Leverne were excellent. They both assisted our group with 5 rooms and explained all details. There was an issue with Expedia credits, however, the next day, Leverne ensured all was taken care of promptly and noted correctly.

The rooms were as pictured. Decent rooms, definitely need updating but functional. Small mini fridge with daily stocked water was a plus. We requested a microwave in the room and was received. The access to Atlantis is a huge plus.

Daily breakfast included was a huge plus, some items changed daily but was always stocked and never ran out of any items.

The grounds were kept well and the hotel rooms were always cleaned daily and re-stocked with supplies.

Huge plus was the laundry service on site as we used this to our advantage staying 6 days on this property.

The luggage storage was great help with a late flight as well.

The properly is very close to Atlantis and we had no issues using the Atlantis property with the daily wrist bands.

The dinner service at Crusoe's restaurant was good and tasted excellent. We did have an issue with the manager who oversees the restaurant entirely and complaints were made in which the operations manager took over and completely ensured we left happy by all counts. The operations manager is truly a gem and would not let us leave unhappy, she is one of the most kind, sweet lady imaginable. We truly appreciated the hospitality of the staff.

We would stay here again!

Family_with_children

10/10

Exceptional

23 Feb 2026

Andrea

Such a great experience the food was awesome I had my four month old baby with us and they provided him a crab he slept eight hours every single night we went to the Atlantis every single night after breakfast. We had an amazing vacation would definitely recommend it to anybody.

Family_with_children

8/10

Excellent

23 Feb 2026

Mary

The hotel and our room was spotless. The staff did a great job and it appeared staff worked hard to maintain the facility.

We enjoyed the breakfast. There was a good selection of hot and cold food. Staff replenished as needed. All worked hard to supply clean dishes and to pick up dirty dishes.

My husband had an upset stomach and one of the breakfast staff helped my husband with tea and honey. She later checked on him at our table. This was very much appreciated.

I am only giving 4 stars because we had a little trouble with the water pressure in our room one day, but I think it was being worked on during our stay.

Partner

10/10

Exceptional

23 Feb 2026

Wanrea

Calvin made my stay extra special. He was so accommodating and made me feel really safe as a female solo traveler. The hotel was great for the price! Would definitely stay again.

Self

10/10

Exceptional

23 Feb 2026

Erin

The staff was always friendly. Darrens especially had the biggest smiles and was always asking what adventure we'd gone in that day

6/10

Pleasant

23 Feb 2026

David

The location of the hotel is a huge selling point. So convenient to walk to Atlantis and the area restaurants. Upon arrival our room was not ready on time and the staffs explanations related to the food and beverage credits seemed abbreviated and difficult to understand. The hallway on our floor had an unpleasant, stuffy odor as well as our room. The room cleaning service staff were regularly clogging the hallway pretty much every day which seemed excessive, although they were very friendly, helpful, and efficient. The restaurant where breakfast and dinner were served is in need of update; wobbly tables inside and outside and there really should be an automatic sliding glass door where the entrance is. It was ridiculous for guests to have to struggle propping open the door manually to walk through with their plate of food and beverage in hand. The one night we went to have dinner, the waitress never returned to our table to take our order nor the order of the people at the next table over. Those people had been sitting there when we arrived and told us they had to seek the waitress out to place their order after having waited for a long time. We waited for at least 15 mins for her to return and then decided to leave and eat elsewhere. The pool was nice and well maintained.

Partner

8/10

Excellent

23 Feb 2026

Andre

The room was spotless and cleaned daily. Very comfortable bed, crisp white linen and towels which I appreciated. Betty, the lady who cleaned our room was very nice & even arranged a microwave to be put in the room.
There are some maintenance issues such as the sliding door was difficult to open, the water pressure was low to nothing coming out the taps a couple of times, and the curtains smelled a little musty. Also, the shampoo dispenser was missing in the bathroom (but the staff did give us little bottles of shampoo). These things did not bother us much though because the important things are there (a good bed, bedding and cleanliness). Staff were lovely - so friendly and attentive.
I must also call out Darrens at reception: he is super professional, engaging, friendly, and clearly an asset to Comfort Suites - never let him go!
Thank you for a lovely stay.

Partner

8/10

Excellent

23 Feb 2026

Melanie

The staff and amenities during our stay were wonderful. Staff worked hard to keep buffet breakfast food filled and hot especially during the rush. Front desk staff as well as throughout the hotel were friendly and very helpful. Only complaint was room was dated and had an occasional mildew smell. We didn't spend much time in the room and for the price and location, it didn't impact our vacation.

Family_with_children

10/10

Exceptional

23 Feb 2026

Arnold Tonderai

The staff was very friendly and helpful.

Partner