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Residence Inn by Marriott Nashville Mt. Juliet

Nashville - TN · United States

5004 Crossings CircleView location

9.2/10Excellent383 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.4/109.4
Condition9.2/109.2
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn by Marriott Nashville Mt. Juliet

Enjoy a complimentary breakfast at this smoke-free hotel in Mount Juliet, conveniently located near hiking and biking trails. Unwind at the bar/lounge after a day of exploring. Stay connected with complimentary Wi-Fi in one of the 124 air-conditioned rooms, each featuring a kitchenette with a refrigerator, stovetop, and microwave.

Amenities include a 24-hour business center, express check-in/check-out, free self-parking, and daily housekeeping. Nashville Shores Waterpark and Saint Thomas Medical Partners are within a 15-minute drive, while the Grand Ole Opry and Opry Mills are a bit further afield.

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With a stay at Residence Inn by Marriott Nashville Mt. Juliet in Mount Juliet, you'll be a 2-minute walk from Saint Thomas Medical Partners and 9 minutes by foot from Providence Marketplace.

This hotel is 15.1 mi (24.3 km) from Grand Ole Opry and 15.6 mi (25.1 km) from Gaylord Opryland Resort & Convention Center. Make yourself at home in one of the 124 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and microwaves, and housekeeping is provided daily. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 11 Pet max weight (per pet) in lb is 25 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 150 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Saint Thomas Medical Partners 0.2 km / 0.1 mi
Providence Marketplace 0.8 km / 0.5 mi
Regal Providence 0.9 km / 0.5 mi
Percy Priest Lake 6.2 km / 3.8 mi
Pine Creek Golf Course 7.8 km / 4.8 mi
Mount Juliet Little League Park 8.5 km / 5.3 mi
TriStar Summit Medical Center 10.2 km / 6.4 mi
Long Hunter State Park Bryant Grove Area 10.3 km / 6.4 mi
Long Hunter State Park 11.2 km / 7 mi
Nashville Shores Waterpark 11.3 km / 7 mi
Bryant Grove Recreation Area 12.4 km / 7.7 mi
Holland Ridge Greenspace 12.5 km / 7.8 mi
Hermitage Lanes 13.1 km / 8.1 mi
Old Hickory Lake 13.5 km / 8.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 124
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Hotel safe
  • Lift access
  • Grill/BBQ
  • Bar
Show 6 more facilities & services
  • Meeting room
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Residence Inn by Marriott Nashville Mt. Juliet

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Residence Inn by Marriott Nashville Mt. Juliet

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Residence Inn by Marriott Nashville Mt. Juliet

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Residence Inn by Marriott Nashville Mt. Juliet

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1

    Photos are not available for this room type.

    Residence Inn by Marriott Nashville Mt. Juliet

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 1 Bedroom • 5 m²STU.H6-KG
    STUDIO Accessible KING SIZE BEDPhoto unavailable7 photos

    Residence Inn by Marriott Nashville Mt. Juliet

    STUDIO Accessible KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Room amenities

    • Fridge
    • Bathroom
    • Hairdryer
    • Microwave
    • TV
    • Kitchenette
    • Housekeeping
    • Dishwasher
    • Satellite TV
    • Desk
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 5 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable16 photos

    Residence Inn by Marriott Nashville Mt. Juliet

    STUDIO TWO QUEEN BEDS

    Room photos

    16 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Room amenities

    • Bathroom
    • Bathtub or Shower allocation on arrival

    Facilities with extra charge

    • Hairdryer
    • TV
    • Housekeeping
    • Kitchenette
    • Fridge
    • Microwave
    • Ironing set
    • Individually adjustable air conditioning
    • Wi-fi
    • Desk
    • Satellite TV
    • Dishwasher

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Residence Inn by Marriott Nashville Mt. Juliet

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 5 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable12 photos

    Residence Inn by Marriott Nashville Mt. Juliet

    STUDIO KING SIZE BED

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Shower
    • Bathroom
    • Disability-friendly bathroom

    Facilities with extra charge

    • Individually adjustable air conditioning
    • Housekeeping
    • Dishwasher
    • Satellite TV
    • Desk
    • Wi-fi
    • Ironing set
    • Microwave
    • Fridge
    • Kitchenette
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Residence Inn by Marriott Nashville Mt. Juliet

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Residence Inn by Marriott Nashville Mt. Juliet

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOM • 1 Bedroom • 17 m²SUI.2Q-B1
    SUITE TWO QUEEN BEDS ONE BEDROOMPhoto unavailable13 photos

    Residence Inn by Marriott Nashville Mt. Juliet

    SUITE TWO QUEEN BEDS ONE BEDROOM

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-B1

    Room amenities

    • Fridge
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Kitchenette
    • Housekeeping
    • Dishwasher
    • Satellite TV
    • Desk
    • Wi-fi
    • Disability-friendly bathroom
    • Individually adjustable air conditioning
    • Ironing set
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 17 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable12 photos

    Residence Inn by Marriott Nashville Mt. Juliet

    SUITE KING BED ONE BEDROOM

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Housekeeping
    • Dishwasher
    • Satellite TV
    • Desk
    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Ironing set
    • Microwave
    • Fridge
    • Kitchenette
    • TV
    • Hairdryer
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn by Marriott Nashville Mt. Juliet

9.2
Excellent
383 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.2 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
12 Jul 2026
Debora
The suite was clean and had a full kitchen, refrigerator. The lobby with bar/ breakfast area, fireplace and Evan outside seating was very useful and amazing. There was a full bar with drink specials. The location and our stay was great all around.
Partner
6/10
Pleasant
05 Jul 2026
John
The (one) staff member on July 4 was truly exceptional (and obviously overworked, handling the front desk, serving as bartender, baking cookies, and helping guests with the outdoor grill and any other problems that cropped up). The staff members we met on the 5th were also great. The relatively few problems were more prosaic:

1. A shower curtain that was too short (or the curtain rod was mounted too high), resulting in water halfway across the bathroom floor (in a handicap-accessible room, 519, which could be dangerous).

2. Two coffee mugs in the room that had dried blue gunk on them - presumably dried dishwasher detergent.

3. A loose bathroom faucet (no problem in itself but indicative of sloppy installation). I saw this same problem in a second room rented by a friend. Both faucets, however, worked.

4. Gravy for the morning biscuits and gravy that was closer to water than gravy. Same for the red and green chili sauce for the eggs.

A bright spot: the dark roast coffee, in both the room and the breakfast area, was excellent! The evening cookies were also very welcome and were great.

The property also has a well stocked bar, a nice indoor pool, and an outdoor sitting area with a gas grill. I asked and was told that the property is 6 years old.
Family_with_children
10/10
Exceptional
30 Jun 2026
Apisara
The room was very spacious and clean! We enjoyed our stay there and would highly recommend!
Partner
10/10
Exceptional
30 Jun 2026
Molly
This is my go to hotel. The staff are always very friendly and helpful. The rooms are clean and spacious. They have a decent breakfast in the morning. I love staying here!
Self
10/10
Exceptional
01 Jun 2026
Scott
Clean room
Family
10/10
Exceptional
19 May 2026
Shannon
.
Family
10/10
Exceptional
16 May 2026
Dwyane
The girls working the front desk were extremely friendly and ask me how I was doing every time I entered the hotel.
Friends_and_family Family
10/10
Exceptional
18 Apr 2026
LeAnne
Staff friendly and very helpful. Unfortunately I left before breakfast was completely set up but it smelled amazing. I definitely will stay here again.
Friends
10/10
Exceptional
16 Mar 2026
EliZABETH
Enjoyed our stay! Would stay there again!
10/10
Exceptional
02 Mar 2026
Claire
Really nice staff, great location and the room was very nice.
Partner
10/10
Exceptional
20 Feb 2026
Erika
I was acknowledged immediately by the staff once I arrived to the hotel. Check in was a breeze, I simply didn’t understand not receiving any Bonvoy point. Our room was clean and peaceful. The breakfast bar was very clean and welcoming.
Partner
10/10
Exceptional
16 Feb 2026
Kini
I had a really bad experience last December at this location but went back because the property is so nice, easy to navigate for an 85 year old that travels with me and it’s a a great location. I had a really good experience this time!
Friends_and_family Family
10/10
Exceptional
08 Feb 2026
Sabrina
Great stay loved it
Friends_and_family Family
10/10
Exceptional
26 Jan 2026
Julie
Staff was great! Stayed with our dog in the middle of a winter storm, staff was helpful and accommodating. The spacious room and breakfast was great.
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
Nadine
Awesome
8/10
Excellent
20 Dec 2025
Samantha
No vent in the bathrooms, so my blowdryer making my hair steam (heat protective products!) made the smoke alarm go off 3 times. Otherwise the bed was comfy, full kitchen, room was spacious & clean. Staff was so nice!
Business_and_leisure Family
10/10
Exceptional
17 Dec 2025
Ann
Clean and friendly staff
Friends_and_family Family
8/10
Excellent
03 Dec 2025
Scott
None
10/10
Exceptional
30 Nov 2025
Kini
The young lady who checked us in was so nice and so professional. My requests had been taken care of. Room was in perfect condition but I do have one suggestion: it was an accessible room and the bed was tall for someone using a walker or wheelchair. Just something to think about. We have already booked to come back at Christmas!
Friends_and_family Family
10/10
Exceptional
29 Nov 2025
Paulo
Excellent option location and price wise, if you are looking for a place in mt juliet
Leisure Family
8/10
Excellent
16 Nov 2025
Varun
Everything was excellent. Only think didn’t like was check in and checkout for a crib at the front desk. The first hotel where I had to do that.
Leisure Family
10/10
Exceptional
12 Nov 2025
Anne
Great location
Nice hotel
Friends_and_family Friends
10/10
Exceptional
10 Nov 2025
Ellen
Room was spotless. Bed was perfect. Nice pillows and extra cover and sheets if you need them. No odors other than fresh. Very quiet and peaceful. My only criticism would be the shower took awhile to warm up and didn't get very hot. I would definitely stay again!
Leisure Self
8/10
Excellent
07 Nov 2025
Malcolm
No TV. Out two days of our stay.
Friends_and_family Family
10/10
Exceptional
06 Nov 2025
Kevin
Room was clean. 24-hour fitness room was a plus. Excellent kitchen facilities!
Leisure Family
10/10
Exceptional
29 Oct 2025
Ina
The staff was so friendly and accommodating. The food was fresh and delicious. The rooms were comfortable and very spacious. Felt like a home away from home. I wish there was a jacuzzi but overall, everyone was wonderful and we will definitely stay here in the future.
10/10
Exceptional
26 Oct 2025
Andrea
This is a very nice hotel! Quiet, safe, clean and with spacious rooms with full kitchen, I enjoyed my 1 night stay during my business trip. It is close to food as well.
Business Self
4/10
Poor
20 Oct 2025
Perry
The door to the room was broken. The deadbolt was none functional. The door hinges were barely holding on. You had to make sure the door was securely closed.
Friends_and_family Friends
8/10
Excellent
25 Sep 2025
Rajeswari
Spacious room, cleanlinesss was great.Breakfast was good.Could hear flushing all night from other rooms that disturbed my sleep
10/10
Exceptional
22 Sep 2025
Angel
Nice visit
Leisure Friends
10/10
Exceptional
11 Sep 2025
Jungwon
It was a wonderful experience at Nashville. Staff were friendly and helpful to make our stay enjoyable.
Leisure Family
10/10
Exceptional
06 Sep 2025
Douglas L
I really liked the clean rooms and the refrigerator to keep our refreshments cool.
Leisure Partner
10/10
Exceptional
15 Jul 2025
Dora
Great location, clean, quiet, within walking distance of good restaurants. Very friendly staff. Would definitely stay again!
Leisure Partner
10/10
Exceptional
14 Jul 2025
Steve
Super nice and convenient.
Friends_and_family Friends
10/10
Exceptional
05 Jul 2025
Carmon
The hotel is very modern and is kept is excellent condition. The breakfast was great with alot of different choices. Excellent job!!
Leisure Family
10/10
Exceptional
03 Jun 2025
Richard Scott
Just what we expected from a Residence Inn by Marriott - which is why we chose this hotel when visiting relatives in Mt. Juliet. The in-room kitchen and dining equipment were adequate - especially since we largely ate out at one of the many local restaurants. Well pleased.
Leisure Partner
8/10
Excellent
02 Jun 2025
Brandy
Very well maintained, this is the second year in a row we have stayed and will stay again next year!
Leisure Partner
6/10
Pleasant
20 May 2025
Lisa
Apparently when we checked in the room, it hadn’t been cleaned properly as there was a sticky substance on the desk and the floor in the kitchen. We did not notice until we had fully unpacked that there were ants in the kitchen on the counter. We used wipes to clean the counter and then had to leave for a conference. When we returned there were more ants on the counter and also on the desk and chairs.
We let the front desk know when we returned but they said the cleaning staff was gone and offered to move us to another room. We were traveling with family with a 4 month old in the adjacent room so we needed to be close to them and we had already unpacked everything. The cleaning staff did not show until Sunday morning at 11:40AM. We were only staying until Monday. Not acceptable, but at check out the staff was nice and offered points for the inconveniences. However, the hotel breakfast was really nice the chairs and tables again could have been cleaned better as well.
Business_and_leisure Family_with_children
10/10
Exceptional
09 May 2025
Shirley
Very clean and the extra living area was perfect for our kids
8/10
Excellent
07 May 2025
Pacarcia
Staff were warm, welcoming and accomodating. I thoroughly enjoyed my stay.
Leisure Family
6/10
Pleasant
04 May 2025
esther
The property is one of our favorites and have stayed there several times. The room (suite) they put us in at this time is disappointing! Far from elevator contrary to my request due to knee problems (lied to at check in by young man who checked us in that the room he assigned was close to the elevator!) we had to go 2 hallways to the last room on the floor!!! Bathroom has permanent black area and dots (maybe mold?). Door knob is extremely difficult to open. Opened drywall in the hallway between our room and the one before us. Looks like dungeon at night!
Business_and_leisure Family
4/10
Poor
04 May 2025
Dhananjay
1. Room cleaning service was not provided throughout the stay inspite of requesting it at the time of checking in.
2. The layout of the room was changed by a previous guest apparently and it was very uncomfortable to navigate with TV cabinet moved up close to the bed.
3. Shower water was always lukewarm and never hot.
Leisure Family
2/10
Poor
26 Apr 2025
lee
It would have been less expensive
Booking though the hotel
Orbits was higher
Business Family
8/10
Excellent
22 Apr 2025
Christian
The room and breakfast were perfect for what I needed for the week we stayed there. My only issue and its a small one, is that the indoor pool is not heated. We couldn't relax in a warm pool at the end of a long day. Other than that, it was perfect.
Business_and_leisure Family_with_children
10/10
Exceptional
07 Apr 2025
Zandra
Enjoy my stay! Staff were very nice and helpful. Bar was great and reasonably priced.
Friends_and_family Family
4/10
Poor
30 Mar 2025
JULIE
Unfortunately we had ants in the bed (a lot of ants) and, while the front desk person was as kind and helpful as she could possibly be, the Manager took about 10 hours to respond to offer some Marriott points. Certainly a missed opportunity at hospitality and genuine concern for a guest experience. The hotel is nice and the staff tried to help with a fully sold out hotel- there was not much they could offer.
Leisure Family
8/10
Excellent
16 Mar 2025
Mike
Your staff at check in were very polite and helpful. Could not have been better. The fire alarm and evacuaiton seemed a bit excessive for someone having caused smoke 3 floors below us but we respect the need to be safe than sorry. I was mostly surprised to hear the fire department was there long before the alarm and evacuation order. Seems a bit odd they would delay in making the decision. We were awaken at 11:00pm and looked out the window to see the parking lot full of fire depart. resoponse equipment and manpower.
Leisure Family
10/10
Exceptional
09 Mar 2025
Monica
Great staff and nice rooms
Leisure Partner
6/10
Pleasant
05 Mar 2025
Kimika
It was overall OKAY. A little outdated though they did try but it was okay.
Leisure Partner
10/10
Exceptional
03 Mar 2025
Lisa
Great facilities
10/10
Exceptional
03 Mar 2025
Melissa
Al staff was great
10/10
Exceptional
23 Feb 2025
Mary Lou
I had Breonna as the supervisor at the desk. She was amazing!! She needs to run her own hotel! I can't say enough good things about her. She was so kind to me and appreciated my kindness in return. Loved Breonna!!
Leisure Friends
10/10
Exceptional
09 Feb 2025
Francis
easy accessible to mall
Business Self
10/10
Exceptional
26 Jan 2025
Lisa
Great
Leisure Family
10/10
Exceptional
09 Jan 2025
esther
Very good stay.
10/10
Exceptional
18 Dec 2024
Paul
Very nice property and quiet stay, will definitely stay here again!!
Leisure Family_with_children
10/10
Exceptional
10 Dec 2024
Bettie Brown

Love

It was an Excellent stay! I surprised my partner with it/and it was just amazing/Thanks
Partner
4/10
Poor
09 Dec 2024
Heather

Eh

The hotel was updated and was nice. However, the shower water never get over luke warm, bath sink was clogged and slowly drained, the room was extremely hot even after we turned it down. The pool was described as heated but was very cold. The staff said they turned up the heat for it and even over night was never warm. The hotel doors to the rooms were dirty.
Friends_and_family Family
10/10
Exceptional
26 Oct 2024
Hiro
Clean big rooms
Self
10/10
Exceptional
20 Oct 2024
Maggie
Clean and beautiful place. Breakfast was great and staff were so nice!
Friends_and_family Family
10/10
Exceptional
14 Oct 2024
Terry
We stayed two nights, enjoyed our time
10/10
Exceptional
13 Oct 2024
Jeff
Great stay
Leisure Partner
10/10
Exceptional
05 Oct 2024
Bryan
Clean, staff was friendly and area seemed safe to park overnight-was in town for C10 Nationals and worried about parking truck overnight.
Leisure Family
10/10
Exceptional
30 Sep 2024
Molly
My stay here was amazing, it’s going to be my new go-to hotel when I travel to Nashville. The room was very spacious, especially for the price I paid. The breakfast had a decent spread with all the usual options. It was a lovely, quiet stay and there are plenty of dining and shopping options just across the street. I highly recommend staying here!
Leisure Self
10/10
Exceptional
29 Sep 2024
Lisa
Rooms are clean and spacious. Helpful, friendly staff. Highly recommend. I’ll be back.
Leisure Friends
10/10
Exceptional
16 Sep 2024
Stacy
The staff was very friendly. The location was perfect for us (close enough to downtown Nashville without paying downtown prices), and close to the Superspeedway.
Leisure Partner
10/10
Exceptional
05 Sep 2024
Jessica
The stay served it's purpose.
Leisure Self
10/10
Exceptional
05 Sep 2024
Matt
-
10/10
Exceptional
30 Aug 2024
Luke
Spacious, clean, quiet, and right off the highway
Leisure Family_with_children
10/10
Exceptional
29 Aug 2024
Verified traveler

Great for a small family to stay

Room was tidy and clean, no problems. Great for a small family. The full kitchen (excluding an oven) was great.
Friends_and_family Family
10/10
Exceptional
25 Aug 2024
Julia
Very smooth process and staff was welcoming and kind! You can tell they care about their guests and are very accomodating!
Business_and_leisure Friends
10/10
Exceptional
29 Jul 2024
Ray

Great Residence Inn!

Maybe the best Residence Inn I've stayed at and one of the nicest hotels overall.
Partner
2/10
Poor
18 Jul 2024
Ismaris
The service so Terrible dirty
Business Family
10/10
Exceptional
14 Jul 2024
Steve
Very nice and convenient place.
Friends_and_family Friends
4/10
Poor
13 Jul 2024
Eben-ezer
I stood at this hotel for 5 days.
The staff was excellent throughout my stay.
However, the hotel itself has a poor cleaning system. I found myself requesting towels and garbage removal often. I was informed that they clean every other day but even on the day that I was supposed to get room service it was not provided. During my 5 day stay they only cleaned once. What put the icing on the cake was the roach I found in the room. I suggest for the leadership team to revisit their processes to develop a proactive approach in anticipating the needs of their guest. I don’t recommend this hotel for extended stay.
Business Partner
10/10
Exceptional
02 Jul 2024
Lisa
The staff is amazing, they will go above and beyond to please and follow up on any issue. This is our 2nd time staying here and would highly recommend.
Leisure Family
6/10
Pleasant
16 Jun 2024
Lorraine

Not much sleep.

The room was clean and comfortable, however, I did not get much sleep due to the noise that was coming from the room under our room. Room 214 was directly above an equipment room or air conditioner system that sounded like a truck reveing its engine every 30 to 45 mins. I wish I had asked to be moved but I was in bed before I realized the noise was irritating.
Friends_and_family Family
10/10
Exceptional
13 Jun 2024
NANCY
Very clean and attractive facility with friendly staff.
Leisure Partner
8/10
Excellent
03 Jun 2024
esther
Very good hotel. Would be great if daily housekeeping is provided especially with the amount charged per night. Trash cans overflowing. Bedsheets not changed for 5 days!
Business_and_leisure Family
10/10
Exceptional
03 Jun 2024
susan
Very nice
Leisure Friends
10/10
Exceptional
30 May 2024
Robert

Great, safe stay

Clean, quiet and everything is well-maintained. No problems whatsoever.
Friends_and_family Family
10/10
Exceptional
30 May 2024
Gregory H
Clean
Leisure Partner
10/10
Exceptional
26 May 2024
David
We had a nice weekend stay. Conveniently located. Clean room. Friendly staff. Complimentary breakfast choices were fresh and plentiful.
Leisure Family
10/10
Exceptional
08 May 2024
Gladys
Very nice clean hotel. Liked the kitchen set up. Great when staying a few days
Friends_and_family Family
10/10
Exceptional
08 May 2024
Adriana
New and clean property
6/10
Pleasant
06 May 2024
Thomas

Review of hotel stay

No room service as a four nite stay. Had to get our towels at desk everyday. Pool water temp was 70 degrees, too cold even for penguins. Toilet was making rushing water sounds every 10 mins. On positive note, breakfast was good, parking was easy, location was good. Everyone seemed friendly, just not motivated to accommodate their clients.
Partner
10/10
Exceptional
30 Apr 2024
Merinell

Nashville mini vacay

We spent a three day weekend in Nashville. With us making several road trips a year this hotel was definitely our favorite! It was so clean. The room had everything! Breakfast was good! Everyone was so nice. One thing-we tried to reheat something in the microwave-it runs but doesn’t seem to heat up food at all. We only tried once and didn’t report it since we weren’t going to really ise it( So that’s why we didn’t count that against the hotel in the rating. Just s pleasant positive experience!
Friends_and_family Family
10/10
Exceptional
14 Apr 2024
Lydia
We enjoyed our time!! Will be back again!! Room and lobby were clean and had everything we needed!! Staff were very helpful and amazing. Can’t wait to be back!!
Business Partner
10/10
Exceptional
07 Apr 2024
Verified traveler
Great experience and we will definitely be back.
Friends_and_family Family
10/10
Exceptional
07 Apr 2024
Garrett
Insanely nice, nearby hotels charged almost the same price but this place was killer.
Leisure Self
10/10
Exceptional
05 Apr 2024
Robert
Nice place.
Leisure
8/10
Excellent
02 Apr 2024
esther
Very nice hotel. Could be 5* if stovetop and or microwave in each room are in working condition. We were checked in to one room where we had unpacked and settled only to discover the next day afternoon when we were ready to cook that the stove is not working! They decided to move us because it was Sunday, no maintenance man. Moved from 6th to 5th floor to a room with non working microwave and we have to manage a smaller one on the counter for the duration of our stay. It was much of a hustle for our age. Otherwise, staff was great!
Business_and_leisure Family
10/10
Exceptional
25 Mar 2024
Jennifer
Hotel was clean and comfy!!
10/10
Exceptional
19 Mar 2024
harold

10

Great Place
Friends_and_family Family
10/10
Exceptional
18 Mar 2024
William
Rooms were clean, staff was exceptional.
Leisure Self
10/10
Exceptional
08 Mar 2024
Brenda
Pool is TOO cold!!!!
Leisure
4/10
Poor
04 Mar 2024
Kaitlyn
The room was not very clean. The staff was nice. The area of the hotel was good.
Leisure
10/10
Exceptional
05 Feb 2024
Verified traveler

No Complaints

No complaints at all! It was a perfect stay. Everything was great about this hotel. The hotel was amazing. Ana at the front desk was truly extremely helpful and accommodating. The entire hotel was always very clean. It’s in a very booming area everything you’ll need is in this area. This property was everything good.
Self
10/10
Exceptional
15 Jan 2024
Taneisha
3rd time staying here over the past 4 mts … definitely my go to
Friends_and_family Family
8/10
Excellent
03 Jan 2024
Christine

Hot water…not so much!

Hot water was not very hot
Self

Location & surroundings

Residence Inn by Marriott Nashville Mt. Juliet
5004 Crossings Circle, Mount Juliet, United States

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Residence Inn by Marriott Nashville Mt. Juliet

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