Name: Madame Vacances Hôtel Ibiza
Address: Rue Du Cairou, 18, Les Deux Alpes, 38860, FR

10/10

Exceptional

27 Feb 2025

Maxim

First, what is in the name - imagine someone who raved hard in Ibiza in the 90s - and what they would look like now - that would be a pretty accurate description of facilities. Still hip, but worn by time. If a bit of shabbiness around the edges bothers you, look elsewhere.

In all other respects - a great find. Stayed for a week-long ski vacation in a group of 30 people, had half-board included - excellent food, very friendly staff, easy 2 minute shuttle ride to the Diablo lift (or 10 minute walk). Big lounge area to hang out after dinner, and a big separate play area for kids and teens to entertain themselves.

Friends_and_family Family

10/10

Exceptional

26 Feb 2025

Josephine

Transfers amazing

Leisure Family_with_children

10/10

Exceptional

29 Jan 2025

yordan

Excellent

The hotel is very nice, the personal is very friendly, delicious food, spa is good as well, I recommend visiting

10/10

Exceptional

04 Jan 2025

Gemma

New year ski trip

We had a really nice stay at Hotel Ibiza. The staff are super friendly and make the time to chat to you which is nice. The food was lovely lots of choice and we ate there on New Year’s Eve and they cooked beef wellington this was delicious.

The spa and swimming pool facilities was nice after a day on the slopes.
Our room was basic , but cleaned every day. I would recommend booking the Mountain View rooms though.
Drink prices at hotel were reasonable.
The transfer up and down the mountain to ski was brilliant and helped the legs not to be to tired.

Overall a good stay, great location thank you all

Friends_and_family Family

10/10

Exceptional

22 Mar 2024

Verified traveler

Great Family Stay

Great stay in the quirky (in a good way!) hotel Ibiza. The staff were superbly welcoming and we enjoyed the facilities and excellent wide-ranging food choices. A great place for a family stay in the wonderful Les Deux Alpes!

Friends_and_family Family

10/10

Exceptional

27 Feb 2024

Gordon

staff went above and beyond!

We found the service to be exemplary, nothing was too much trouble and all the staff were very welcoming. our room was clean and well supplied, but hot chocolate as well as Tea and Coffee would be welcomed by our younger travellers!

We were especially grateful for some breakfast bits being made available despite our transfer being well before breakfast opening time!

Friends_and_family Family

10/10

Exceptional

10 Feb 2024

Alice

Would come back! Great stay and unique hotel

We loved our stay at the Hotel Ibiza. We got the suite and it was really worth it to have the double windows and balcony overlooking the mountains, although the normal rooms also looked nice.

We thought the food was surprisingly excellent and so much choice for breakfast including fresh avocado and fruit, a full cooked English breakfast, etc. We also ended up eating dinner here once and again were surprisingly impressed with the quality of the food, felt above 3 stars worth. We also really liked the candlelit ambience of the whole hotel and how they don’t have many overhead lights on, we thought it added to the coziness. On that note, we saw a few reviews complaining about the decor but we really appreciated this hotel being unique and cozy with all the red and dim lighting and music posters everywhere and Christmassy lights and wood, it felt super cozy and Alpine-y. I’d choose that over another modern soulless business-feeling hotel any day, even if it is a little ‘weird’!

Staff were super lovely too and the ski shop being downstairs in the hotel was so useful, the man in there was kind and helped me change my ski boots when the first pair were painful.

We also enjoyed the sauna and jacuzzi one night, although the pool feels a bit tired and a little colder than I’d like (but is heated). Only other complaint which felt like a one-off was that they tried to charge drinks to our room which weren’t ours, but think that was a simple miscommunication & they apologised

10/10

Exceptional

16 Dec 2023

Neil

Excellent for a 3 star hotel. Could be more stars if they updated the rooms, wood is a bit dated.
Friendly staff.
Wide choice at Breakfast including full English.
10 min walk to the nearest ski lift mostly flat.

A few bad points:

Bed was too soft for me, had a new memory foam topper on top of a mattress.

Rooms too hot, had to sleep with the windows wide open even with it -5 outside.

Please provide do not disturb signs for the door, cleaner just walked in 3 times one morning.

Leisure Self

6/10

Pleasant

13 Apr 2023

Andrew

Excellent staff and good food.

Leisure Friends

8/10

Excellent

13 Feb 2023

Jacqueline

Convenient and friendly

The staff at this hotel are really great, very friendly and helpful. The hotel itself is not the most luxurious, our room was quite small and dark, but the public areas are nice. It's very convenient because they have a driver who will drop you off and pick you up whenever you want.

Partner

4/10

Poor

14 Apr 2022

Erik

In bad condition. Things broken, needs a complete renovation

Leisure Friends

8/10

Excellent

09 Mar 2022

Michael

Lovely hotel with amazing views of the mountains, just a a short distance from the resort, great facilities and very friendly staff.

Leisure Friends

10/10

Exceptional

06 Mar 2020

Ashfia

Lovely hotel with good service

Lovely hotel and great staff, only minor point would be bus service could be running till later. Otherwise a really nice hotel for the alpes.

Friends_and_family Family

6/10

Pleasant

06 Jan 2020

Verified traveler

Rooms weren’t properly cleaned during our stay. Restaurant staff had no clue what they were doing. The front desk could not make dinner reservations nor book a taxi. Useless , might as well have stayed in a flat.

Leisure Family

8/10

Excellent

24 Mar 2019

Verified traveler

Friendly and helpful staff, excellent food, spa facilities very good, reasonable prices. Some property maintenance required, eg: radiator valve (room too hot), toilet flushing, electric socket loose, gymn equipment unserviceable.

Leisure Family

6/10

Pleasant

10 Mar 2019

Matthew

Would not recommend

My partner and I booked the Ibiza based on the views and chic look of the hotel. The views from the room were great but the room itself is in need of updating, the wooden shutters on the windows and doors were broken and would slam into the walls with a gust of wind, the wooden furnishings were all tatty and scratched, paint peeling from the walls, no extractor fan in the bathroom, a block of wood keeping the shelf above the radiator in place etc. There wasn’t a fridge, iron or even tea and coffee making facilities in the room, you had to walk down the corridor to the communal hot water tank.
We were half board, but the quality of the food was pretty poor. The hot buffet was very cheaply done (Breakfast and Dinner) however the coffee, pastries and freshly cooked meat station in the evenings were very good. We ate out most nights!
The pictures of the hotel are usually the of the bar, reception and restaurant. We now know this is because it’s the place where money has been spent and does look very good (apart from the strange action men and Barbie dolls......very cheap and wierd) the rest of the building is very shabby and desperately needs new decor.
Overall it seems like a hotel that is stuck between investing money and being a popular, chic hotel or leaving as is and being a cheap all inclusive family hotel....still don’t know what they are aiming for.
Staff are pleasant but messed up our late check out.........twice!!
We would not recommend or return.

Partner

10/10

Exceptional

14 Feb 2019

Verified traveler

All the facilities you would need. Even a coffee and tea tray in the hall with croissants - a nice touch. There was an odour in the ski changing room

Leisure Family

8/10

Excellent

12 Feb 2019

EMMA

Lovely hotel in a great area

Great hotel , breakfast was delicious and plenty of choice , reception staff especially Lauren were lovely .
Room was a little tired could do with an update and it did smell of cigarette smoke which was a bit off putting.... but other than that it was great , excellent location for the town

Partner

8/10

Excellent

12 Jan 2017

Connor

Great staff and good location

Stay was great. Room was a little small but standard. Pool and steam room was nice. Shower leaked onto the floor a bit which got it soaked.

8/10

Excellent

29 Mar 2016

Philip

Good hotel

Good hotel, close to town, free shuttle to ski lifts or 10min walk

Family

8/10

Excellent

23 Mar 2016

Philip

Very happy with Hotel Ibiza

Good hotel within short walking distance of the town amenities. Swimming pool, steam room and jacuzzi were great after a day's skiing. Nice friendly staff both English and French. Pretty good buffet breakfast too. Bonus of free transfers to and from the ski lifts. Only a 10min walk if you didn't take it.

Family

8/10

Excellent

01 Jan 2016

Verified traveler

Ok

Executive rooms with great views overlooking the mountains, some rooms have not been refurbished,so will not look like the pictures. Rooms lacking basic kit, no irons, tea/ coffee making facilities, fridges, information on hotel/ local area,no flannels in bathroom, sewing kits etc. Free shuttle from hotel to main ski lift. Good selection of food, staff friendly and helpful. Leisure facilities could do with a makeover. Not sure a dj is required 7 days a week from 4pm in the bar.

Partner

2/10

Poor

10 May 2026

federico

I had tò showel the snow bymysel tò get the car out of their parking. Very old Place that needs a Deep renovation.

Partner

8/10

Excellent

15 Apr 2026

Peter

Familiekamer in 2 verdiepingen was een pluspunt, evenals de rustige ligging (maar toch overal kort bij).

Friends_and_family Family

4/10

Poor

28 Mar 2026

Lola

Les chambres n’était pas vraiment propre malheureusement…
Pas de parking pour se garer !!
Des volets non électriques pour le prix des chambres je trouve cela un peu décevant.
Le spa n’est pas vraiment comme sur les photos, petit et devrait recevoir une amélioration!!
Petit déjeuner et cadre très agréable pour le coup .
Pas de fenêtre ni dans la salle de bain ni dans les wc !!
Odeur d’égout dans la salle de bain …
Pour le prix et les photos de l’hôtel je m’attendais vraiment à mieux c’est vraiment dommage le cadre est magnifique la salon, salle à manger également très jolie!

Friends

8/10

Excellent

15 Mar 2026

sylvain

Chambre bien et demie pension très bien

Partner

8/10

Excellent

08 Mar 2026

Annie

Tout y est très bien pensé. Même si l’hôtel n’est pas à un bord des pistes une navette est à votre disposition pour vous y déposer ou venir vous chercher. Il suffit de l’appeler.
Les chambres sont propres le restaurant est très bon. La piscine et le spa sont un vrai plus. C’est la deuxième fois qu’on y séjourne et on y retournera certainement. Merci

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

philippe

oui, tout était très bien, la chambre était confortable et une vue magnifique, le personnel au top, très gentil courtois et à l’écoute

Friends_and_family Friends

8/10

Excellent

08 Feb 2026

Tomas

Vissa delar slitet och behov av renovering. Gäller främst källare med olika sorters aktivitetsrum.

2/10

Poor

26 Dec 2025

Isabella

Vi upplevde hotellet som tavlorna på gamla musikklassiker - man gjorde en vandring tillbaka i tiden och mycket stannat upp. Rummen kändes både ofräscha och nedbrutna. Personalen gav inget varmt eller trevligt bemötande.

Partner

4/10

Poor

15 Dec 2025

Thibaud

Le standing n’est pas du tout adapté à la qualité du service et au prix. Rien ne va en fait, la Chambre est très quelconque pour ce prix les installations vieillottes. C’est très décevant. Le personnel pas sympa ni aimable.

Partner

10/10

Exceptional

07 Dec 2025

Beatrice

Accueil impeccable, surclassement de chambre, peignoir et serviettes pour le SPA, petit dejeuner exceptionnel

Friends_and_family Friends

10/10

Exceptional

02 Mar 2025

Deniz

Always a pleasure to stay in this lovely hotel.

Leisure Family_with_children

8/10

Excellent

06 Apr 2024

Peter H

Dejligt ophold, fin service på hotellet, dejligt med skibus lige ved døren.

Friends_and_family Friends

4/10

Poor

07 Jan 2024

Ivan

Pas terrible

Nourriture correcte, service moyen, chambre - petit et demande une rafraîchissement surtout moquette ! , spa très vétuste , une partie de personnel ne parle pas français

Friends_and_family Family

10/10

Exceptional

07 Apr 2023

libonati

Le service est excellent

Partner

8/10

Excellent

09 Mar 2022

Noelle

Hotel bien situé

Bon accueil. Notre chambre pas très bien situé niveau rez de chaussé vue sur le parking pensé à mettre un voilage, salle de bain sans chauffage vieillotte du probablement à 1 dégât des eaux ! L hôtel en lui même très bien piscine hammam sauna très agréable après le ski. Pt déj super produit, personnel très agréable. Le plus la navette de l hôtel qui vous amène aux pieds des pistes et vous récupère.

Partner

10/10

Exceptional

10 Jan 2020

Alexis

Parfait

Très belle vue de la chambre

Partner

10/10

Exceptional

13 Apr 2019

Verified traveler

Would recommend

Great team and great service, very friendly. Nice food, nice location. Would recommend to anyone.
Perfect for family stays.

Family

4/10

Poor

31 Mar 2019

Verified traveler

Draps sales
Sanitaires sales
On nous a changé de chambre

Leisure

10/10

Exceptional

10 Mar 2019

benoit

Hôtel avec une vue magnifique sur la montagne. Personnel très chaleureux, Très belle piscine avec sauna.

Family

10/10

Exceptional

11 Jan 2019

Verified traveler

Kaikki tarvittava kävelymatkan päässä. Sauna oli mukava rinnepäivän jälkeen.

4/10

Poor

03 Jan 2019

Silvana

Deux alpes

Struttura al di sotto delle aspettative

Partner

6/10

Pleasant

29 Mar 2018

VERONIQUE

Un hôtel à la décoration atypique

situé à la fin du village et d'une architecture banale, cet hôtel réserve pourtant bien des surprises. Tel un cocon, l'hôtel ouvre ses portes sur une ambiance cosue, plutôt chic (années 70) avec une décoration \"décalée\". L'accueil est chaleureux, les lieux sont propres, le jacuzzi est juste à température et la piscine offre une magnifique vue sur les montagnes.

Un seul bémol: les années passent et l'hôtel \"souffre\" de l'usure du temps.

Nous avons passé un très agréable week-end en famille dans une double chambre aux dimensions généreuses.

4/10

Poor

01 Feb 2018

obaid

Forte odeur des égouts!!!

Problème de canalisation, très forte odeur des égouts dans la salle de bain très des agréable pour se détendre après une journée de ski chargée ce défaut ne peut être oublié des personnels et surtout de responsable. Assez décevant pour un hôtel au prix ma fois cher.

8/10

Excellent

28 Dec 2016

Verified traveler

Excellent spa après le ski

Quel bonheur d'alterner hammam, jaccuzi, sauna et piscine après une bonne journée de ski ! Spa top !
Personnel sympathique, cuisine appréciée (surtout les buffets d'entrées et de desserts), chambre supérieure confortable, propre et bien équipée avec très belle vue sur les montagnes.
Bémol : déco disques 45tours rayés dans l'ascenseur et la salle de jeux, salle de fitness limitée au minimum syndical, prix un peu cher, mais bien content dans l'ensemble.

Family

8/10

Excellent

11 Jan 2016

JOSE MANUEL

Una semana en Les 2 Alpes

En general nuestra estancia en el hotel ha sido muy buena y el trato super amable.

Family

6/10

Pleasant

03 Jan 2016

François

Super service, infrastructure encore à revoir

Hôtel bien placé dans la station, superbe vue sur les montagnes.
Personnel aimable et serviable.
Restauration agréable (formule buffet pratique et rapide).

Infrastructure toujours non totalement rénovée (chambres et spa)depuis notre premier passage il y a 3 ans, c'est dommage !

Family

8/10

Excellent

30 Dec 2015

M

Modern hotel met goede eetfaciliteiten

We hadden een ruime kamer aan de zuidkant met balkon en bad op de 1e etage boven het restaurant. Op zich aan de rustige kant vh hotel maar we konden wel tot 23.00 de discodreun elke dag horen. Het deels Frans- en Engelse personeel is super aardig en behulpzaam en doen hun best. Ook qua eten wordt er flink wat keuzes gegeven. Wel elke dag hetzelfde ontbijtbuffet en ook 's avonds is de saladebar hetzelfde. Het warme buffet (helaas vaak lauw tot koud) varieerde wel elke dag en het toetjesaanbod was zeker erg goed. De Wellness voorzieningen zijn wat klein (sauna en whirlpool) maar wel met een groot Turks stoombad en zwembad. Al met al een goede prijs-kwaliteitverhouding.
Het hotel ligt wat ver van de liften vandaan en voor lopen met skischoenen is het te ver. Je kan voor de deur de skibus nemen maar je moet wel overstappen om bij de belangrijkste liften te komen. Ook heeft het hotel een shuttle service om je naar de lift te brengen (beiden niet gedaan) want we zijn met de auto naar de liften gereden om op 5 minuten lopen vd liften te kunnen parkeren.

Partner

6/10

Pleasant

07 Apr 2015

marie

assez décus

Nous avons séjourné deux nuits dans cet établissement.
L'accueil a été chaleureux genepi offert le temps que la chambre soit faite.
Le gros moin de la chambre: LA PROPRETE! 3 cm de possière sur la tete de lit .Des poils et cheveux dans les draps...les vitres a travers lequels on voit a peine la beauté du paysage (marque de doigt de partout a croire qu'elles n ont jamais été faites.
La télé criptée est difficle a regarder (image qui saute tout le temps)
La robinetterie est noir et pleine de calcaire ....
Dans le coin bar il reste des confettis et des restes de soirée sur le pourtour de la salle en esperant qu'il ne datent pas du jour de l'an!!!
Le coin piscine et fitness est delabré et ne donne pas envi d'y rentrer .
Il faudrait vraiment que le gerant fasse un gros effort de ce coté la car c'est dommage tout le reste est très agreable .
Je garde quand meme un bon souvenir du personnel très agréable .

Partner