Name: Mercure Darwin Airport Resort
Address: 1 Sir Norman Brearly Drive, Darwin, 0812, AU

10/10

Exceptional

25 Jul 2026

Steve

Friendly staff, clean and easy access. Meals were excellent

10/10

Exceptional

22 Jul 2026

STEPHEN

Ready access to departures. Spacious clean rooms. Excellent restaurant.

10/10

Exceptional

20 Jul 2026

Frances

My & husband l stayed in a deluxe room newly renovated at the Mercure .Very spacious .Bathroom products were very nice
Shower gel,shampoo & condtioner,body cream .Nice balcony .
Pool was still being renovated .In fact lots of construction going on .
Phone on the room wasn't working & we were told just ring reception to get shuttle to airport at 11.45pm .Late flight to Sydney .We rang reception on our mobile & organised .
Very nice facilities at the Novotel .Bar ,restaurant & awesome pool .Although kids need to be supervised .No jumping off bridge into water .They appeared to be out of control .
Overall nice stay

Partner

10/10

Exceptional

19 Jul 2026

Judith

The room was great good view was not able to stay longer needed to leave early next morning. Very close to the airport so great for next day travel.

Self

10/10

Exceptional

09 Jul 2026

Abigail

These new bungalows at the Mecure Airport resort are great. You barely even feel like you are in a resort as they are on the edge with lovely natural gardens. They are modern and functional and we would definitely book them again. We are NT locals who often stay here when transiting on holidays.

Family

6/10

Pleasant

08 Jul 2026

Amanda

The room was basic and needed a good clean. Hole in the bathroom wall letting bugs in.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

John

It’s was a lovely hotel the room was large and I would say more of an apartment than just a room great facilities in the room and onsite with a fabulous pool and cafe plus a bar and lovely children’s water park

Partner

4/10

Poor

08 Jun 2026

Belinda

check in was long and no signage to inform guests that you can self check in with the electronic kiosks, meal in the restaurant was horrible and refund provided, Mecure rooms are very noisy and hear everything and everyone in the walkways.

Self

10/10

Exceptional

07 Jun 2026

Jean-Noel

Great hotel near the airport. You can walk to the airport in 5 minutes or you can take the hotel shuttle bus.
The room was spacious, the bed comfortable and the bathroom clean.
Great swimming pool and places to eat and drink.

Partner

10/10

Exceptional

01 Jun 2026

Rinaldo

Breakfast

Business

10/10

Exceptional

19 Apr 2026

Anne

We only booked in late in evening and left early morning. The room was spotless and the aircon was on when we arrived. We were exhausted from travel and it was a pleasure to come to a room fully prepared. We were on the ground floor which was great and it was very quiet. The shuttle bus took us straight to airport next morning, no problems was very thankful for it, the whole resort looks amazing although we only saw it at night

Partner

10/10

Exceptional

15 Apr 2026

Anthony

Very good

Partner

2/10

Poor

21 Feb 2026

Duane

Was woken up all night with drunk rowdy people and nothing was done about it,had a early flight in the morning so i wasn't very impressed. Was staying in the Uluru block

Partner

6/10

Pleasant

07 Feb 2026

mayson

Booked a room with a sink, full sized fridge and microwave, got one that only had a mini bar. They did drop off a (dirty) microwave when i queried the situation

6/10

Pleasant

18 Jan 2026

Louise

To

10/10

Exceptional

11 Jan 2026

Cheryl

My room was clean and fresh, every day house keeping came and remade my bed and changed my towels and restocked everything I used. Breakfast cantered for all tastes, it was very nice. All the meals I ate at hotel was very nice.

Self

10/10

Exceptional

08 Jan 2026

Tony

Staff, clean room and amenities.

Partner

8/10

Excellent

03 Jan 2026

Kelly

Beautiful modern facilities. No microwave or it would have been a 5 ⭐️

Leisure Pet

8/10

Excellent

28 Dec 2025

Lady

I anticipate a higher level of cleanliness for the hotel, including fewer stains on all the pillows, especially the decorative ones on the chairs. The swimming pool area needs better maintenance; we booked the villa with the pool, but there were many insects around, as well as in the pool itself. The staff should thoroughly inspect the room before it’s assigned to guests. The breakfast selection requires more variety and improved flavors, as it is quite bland.

Leisure Partner

6/10

Pleasant

16 Nov 2025

Barbara

Comfy mattress, pillows were flat and no extra pillows available

Partner

6/10

Pleasant

15 Nov 2025

Graham

Very extensive for a very basic and I mean basic room.

Business

10/10

Exceptional

15 Nov 2025

kenneth

Room was clean quiet and spacious

Leisure Partner

10/10

Exceptional

11 Nov 2025

David

Nice easy check in, staff were helpful

10/10

Exceptional

23 Oct 2025

Ailin

Thank you to the reception staff who saw us with big suitcases and he changed our room to be in the ground floor room without even asking. Much appreciated!

4/10

Poor

16 Oct 2025

David

Basic room, long walk to the room in the dark, tired old fixtures

10/10

Exceptional

09 Oct 2025

Suzanne

The location of the hotel, friendly check in and assistance when our fridge was leaking at check in. We were given a lovely upgrade.

Partner

8/10

Excellent

07 Oct 2025

Phillip

Given wrong room. But soon rectified.

Partner

10/10

Exceptional

06 Oct 2025

Judy

Beautiful hotel

6/10

Pleasant

05 Oct 2025

Rory

Very average, poor aircon in the room i was in, had to move rooms cause of ant infestation, still nice but could have been alot better

Leisure Self

10/10

Exceptional

04 Oct 2025

Natalie

We stayed in one of the new River Creek Villas and they were beautiful. Clean, comfortable and spacious. Lots of little well thought out touches. The bed and pillows were super comfy. The night supervisor when we arrived was so friendly and lovely.
Thank you for a great stay.

Friends_and_family Family

10/10

Exceptional

02 Oct 2025

Leanne

The guy helped me with my heavy luggage at check in awesome

Leisure Self

8/10

Excellent

25 Sep 2025

Matthew

Ice pool villa

Business_and_leisure Partner

10/10

Exceptional

21 Sep 2025

Trever

Great place to stay near the airport.

8/10

Excellent

12 Sep 2025

Enjie

Nice environment, good breakfast buffet. Room is a bit of smaller than expected, but clean. Staff are very friendly and helpful.

Leisure Partner

8/10

Excellent

07 Sep 2025

Jeremy

Conveniently located but always expensive compared to city hotels

Business

10/10

Exceptional

13 Aug 2025

Karen

Great location for my flight.

4/10

Poor

09 Aug 2025

Andie

We had no other option but to stay one night at the Mecure as our original flight was cancelled. The complex is in great need of renovation. Beds had threads hanging off - linen was nice. Expect peeling paint, chipped tiles, horrible pork belly salad (just don't do it!) and no where to plug in your kettle. On the other hand, and the reason I didnt give one star, the staff were lovely and very helpful and the pools are too. But at $400 a night, I want and expect more.

6/10

Pleasant

06 Aug 2025

kate

Convenient
Staff polite

Business Self

10/10

Exceptional

29 Jul 2025

doyle

Parking easy once you’re told where it is and how to get there. Driving from the road very confusing.

Business Self

6/10

Pleasant

25 Jul 2025

Rachael

just didn't enjoy the stay there. No hot water and room was did not have a safe feeling.

Business Self

6/10

Pleasant

21 Jul 2025

Thomas

The Hotel is very close to the Darwin Airport, you can easily walk to the Departure Terminal.
I stayed in BLOCK 3 both visits and although the surrounding area was neatly kept with gardens and lawns, the accommodation itself was not up to the standard of a Mercure Hotel. The walls were painted in a depressing yellow which appeared to be either dirty or stained. The passageway between the rooms was concrete and so were the steps to the top floor. This lack of floor covering was like being back in the Army Barracks of my youth. It made the accommodation very noisy. The bathroom floor had a sticky feeling about it from the cleaning product used on it. If I had to stay again, I would be more careful with the selection of accommodation, not Barrack Block No.3

Leisure Self

6/10

Pleasant

21 Jul 2025

Thomas

This property is walking distance to the Darwin Airport.

Leisure Self

8/10

Excellent

11 Jul 2025

merran

It was a good place to stay and very close to the airport for a 1.30am flight. They are currently undergoing renovations so it was a bit tricky to get around and work out parking, however our overall experience was very good. I would stay there again.

Leisure Family_with_children

8/10

Excellent

03 Jul 2025

David

Stop over

This was an ideal location, ten minute walk to airport. Very convenient, unit was comfortable.

Partner

4/10

Poor

29 Jun 2025

David

Breakfast included was great but the property is tired and really not worth the price we paid. Would stay elsewhere next time and probably wouldn’t stay at a Mercure again after this experience

Leisure Family

6/10

Pleasant

28 Jun 2025

John

Pricey for what you get

Room was ok but a bit tired. Requested a room with a sofa bed, which it didn’t come with and the air conditioner didn’t work in the lounge area. We didn’t complain as we checked in at 2:00am and just wanted to sleep

Friends_and_family Family

8/10

Excellent

22 Jun 2025

Annette

Early check in helped us out a lot. Beautiful pool and outdoor cafes.

Leisure Partner

8/10

Excellent

21 Jun 2025

Martin

Location, next to airport, comfortable room.

10/10

Exceptional

11 Jun 2025

Spiros

We came to relax and found the pool bar area a great place to chill

Leisure Partner

6/10

Pleasant

06 Jun 2025

David

Unit was old and needs refurbishment. No bus to airport when required.

Partner

8/10

Excellent

27 May 2025

Shelley

Great place to stay. Near the aiport. Great services and amenities.

Partner

2/10

Poor

27 May 2025

Robyn

Understaffed and overpriced

The site us having renovations done, but that was not an issue. The service from the shuttle bus which is dirty, to check in which is tardy, to the standard of the room booked, the place is a mess. The walkway to my original room had overflowing rubbish bin and laundry bins on the walkway, the room was truly awful; door with chipped paint and dirty, carpet dirty, walls with marks on them. I complained and was given an upgrade, but from arrival to the other room took 1.5 hours. Next morning, couldn't even get a coffee as there are not enough staff; I was the only person who had to leave without breakfast.- Mercure - never again.

Business

8/10

Excellent

19 May 2025

Rebecca

Worst arrival experience of my life

Check in was absolutely appalling. Starting with arrival - hotel co-located with the Novotel but there is nothing in prearrival information to explain that. This is an airport hotel so I had to walk (with all my bags). There’s no arrival shuttle - & too close (700m) for a taxi. All signage states Novotel, and google maps not aware - I walked a mile past the hotel until I finally walked back to ask at the Novotel.

On returning to the Novotel, the desk was completely overwhelmed; with around 40 people ahead of me. At this point I still thought I was just there to ask directions - and had to wait in line over 30 mins. Only two other hotel guests were ahead of me. The rest were clearly there to use the pool, something that they must rent out to locals for extra money. These people took a long time to “check in” though. They need a separate line for guests - exhausted people WITH BAGGAGE - and a streamlined process for pool users.

When I finally got my turn the check in man explained that this was (despite all signage) also the check-in for Marriott. A small mercy I suppose - although I still had to walk a way through the Novotel complex to get there. This staff member was worse than indifferent to my concern about the misleading signage and my long detour. He rolled his eyes and said “I get complaints about that every day, and nothing changes. No apology or commiserations.

A horrible start to an otherwise ok stay

Self

8/10

Excellent

17 May 2025

stuart

The room was a bit tired but very spacious. Staff are great. The reception is at the Novotel not the Mercure which is not advertised and did cause some confusion for us and others.

Leisure Partner

8/10

Excellent

22 Apr 2025

Michael

Nice staff and accommodation

Leisure Self

10/10

Exceptional

22 Apr 2025

Aaron

Great room, facilities and walking distance from the airport - friendly staff, Beautiful grounds

Leisure Partner

10/10

Exceptional

11 Apr 2025

Christine

Nice place to stay

8/10

Excellent

31 Mar 2025

Christine

Good hotel for those needing an airport hotel.

The hotel is in a complex of various brands - Ibis, Mercure and another. The pools are beautiful. I liked the adults only pool as well.
The rooms were clean - but I couldn’t turn off the overhead fan - which wasn’t too bad as it was hot. But the room door was full of mould. I appreciate with the weather up there it’s very hard to stop this.
It reminds me of a Fijian Resort.
Right beside the airport - easy to walk - literally on the other side of the car park. But there is a shuttle service also.

Business

10/10

Exceptional

22 Mar 2025

Nigel

Extremely slow check-in. Buy a quick, easy check in computer system, all staff had trouble,,,, or train them ,,, please,, bloody long que😕 but otherwise fine

Leisure Self

10/10

Exceptional

02 Mar 2025

Karen

The property was great. I wished they're had been room service but it was nice to go to Cossies for breakfast.

Leisure Self

4/10

Poor

13 Feb 2025

david

Disappointing

I was put into a disabled person room where the aircon wasn't working properly, so we were hot all night and the bathroom vanity light wasn't working either.
The room was so bright from the breezeway light being on that I couldn't sleep properly, kept waking up thinking I had slept in.
The Mecure pool is in need of some major maintenance,
and the new big pool had lots of bugs floating in it, and closed at 7pm. I have stayed at the Mecure many times and generally always been happy with the service

Friends_and_family Family

10/10

Exceptional

28 Jan 2025

Kelly

Happy & Helpful

Excellent location. Super friendly customer sevice and flexible with check out times and storage of lugggae.

Partner

8/10

Excellent

26 Jan 2025

Andrea

Comfortable stay with restaurant availability

Leisure Family

8/10

Excellent

24 Jan 2025

Emily

Mixed

Love the pool area for families. The stairwell smelt of urine. Had to ask and wait for hot water and milk at the buffet breakfast. Not fair to have to pay for parking close to rooms with small children.

Friends_and_family Family

10/10

Exceptional

13 Jan 2025

Gerrit

Nice and close to airport

Leisure Self

6/10

Pleasant

30 Dec 2024

Amosa

Very dated. The old pool area is quite unsafe, broken tiles, landscape a trip hazard decking area has broken decking boards.

Leisure

10/10

Exceptional

22 Dec 2024

Vicki

Cannot recommend high enough.
Our check in staff member Baites Gerrard was the best customer service ever. Loved our pool villa. Will definitely stay many times more as we want to personally see Baites again.

Leisure Family

10/10

Exceptional

14 Dec 2024

Charles

Great stsy

Leisure Family_with_children

6/10

Pleasant

09 Dec 2024

David

Great pool, very average rooms and service.
Good location for airport

Business

6/10

Pleasant

07 Dec 2024

Wayne

Motel nice

Business Partner

8/10

Excellent

28 Oct 2024

JASON

Perfect for our overnight stopover in Darwin. Close to the airport and surprisingly quiet.

Leisure Partner

10/10

Exceptional

17 Oct 2024

Karen

Short overnight stay

We chose the mecure on the basis of the pool, as it looked the nicest. Very pleased with our stay, rang for the shuttle and it arrived within 5-10 minutes. Quick check in, pleasant enough room, functional with comfortable beds and a good shower. Make time for the pool as it’s really good, a great start to our holiday. All staff friendly and helpful.

Friends_and_family Friends

6/10

Pleasant

17 Sep 2024

Rob

The check in process took over an hour due to insufficient staff and resources to deal with the volume of people. At best the room is equivalent to a three star motel, with two flat pillows on the bed and no amenities such as bottled water, tea/coffee etc. The shower was adequate but not great. Staff seemed inclined to give you any plausible answer rather than say they don’t know. Not particularly helpful. Swimming pool looks awesome though.

Leisure Self

10/10

Exceptional

15 Sep 2024

Llewellyn

Very classy and staff were very helpful and friendly.

Business Self

6/10

Pleasant

09 Sep 2024

Suzanne

We were disappointed with the area our room was in - like, down a dingy back alley!!!!

Leisure Partner

8/10

Excellent

13 Aug 2024

steven

thank you

10/10

Exceptional

06 Aug 2024

Verified traveler

Highly recommend

The Resort cabin was remarkable - own private swimming pool, great outdoor seating, and exquisite bed - so comfy and beautiful linen.

Business

4/10

Poor

28 Jul 2024

Kerry

Underwhelming and over priced

6/10

Pleasant

12 Jul 2024

Peter

I liked the pool area, rooms were average (we stayed over night we flew in at 1am)

Business

6/10

Pleasant

12 Jul 2024

Emily

Expensive

Took a long time at check in. Love checking out at 11. Very friendly staff but not value for money

Friends_and_family Family

2/10

Poor

06 Jul 2024

J

Dont stay if you need to sleep

Arrived 12.30am and asked for a room with minimal disturbance. I had also requested this at time of booking. I think even if they tried they could not have put me in a room that had more people checking in at all hours of the morning in every room around me. Drunk people outside near the pool at 1.30am screaming kids checking into their room next door at 3am. More drunk people checking in to their room at 4am and thought my room was theirs, trying to get in the door. Never again, ill pay the $50 taxi both ways and stay in the city.

Business

8/10

Excellent

28 Jun 2024

Yvonne

Shuttle service from the airport was fantastic

6/10

Pleasant

01 Jun 2024

Paul

This is just what it is an airport property, the thing that saves it is the fantastic pool and great restaurant. Rooms are dated but very clean, lack of pillows is an issue but for one night its fine

Leisure Partner

4/10

Poor

27 May 2024

Nathan

Bungalows are dated, dirty and in some places like the deckings unsafe, with cracked broken and missing floor boards

Leisure Partner

2/10

Poor

11 May 2024

Michelle

Appalling hotel

The hotel chain spent a fortune on a very glamorous swimming pool next door which we could use but there was not one umbrella (the marketing image shows many umbrellas) and only 3 or 4 covered private areas which had to be prebooked. The rooms are in urgent need of an upgrade. The rooms were atrocious and priority should’ve been made on improving the rooms.
I was also told to contact the hotel once we had arrived & standing outside the hotel sign at Darwin airport so that the hotel could send the shuttle to pick us up. We did this but the person from the hotel kept telling us to move away from there and go stand elsewhere. It was so hot at after midnight and this person had no idea. It was extremely upsetting and very frustrating. We will never stay here again and will avoid staying at the airport hotel at any cost

Partner

6/10

Pleasant

07 May 2024

Colleen

Lack of information given on available services within the complex and are limited to a print out. Arrived around 130am very confusing as complex made up of 2 hotels

Business_and_leisure Family

8/10

Excellent

06 May 2024

Kenneth

Ns

8/10

Excellent

01 May 2024

Celia

Your own private oasis

Gorgeous little private pool villa, looking out into beautiful native bushlands.

Partner

4/10

Poor

26 Apr 2024

Ritchie

Unclear checkin location (Novotel), no hot water first night, water off for an hour second night, no outside light, room phone not connected, liited breakfast options.

Business Self

6/10

Pleasant

17 Apr 2024

Kevin

The property was fairly good - the problem was lack of information regarding the renovation work. I found out renovations were in progress AFTER I had booked! I arrived at midnight from Melbourne. I walked over to the resort and couldn't get in. I eventually went to the Airport Inn to ask for assistance and was told they were now doing the check-ins! A heads up on arrangement would have been handy!

Business_and_leisure Self

6/10

Pleasant

08 Apr 2024

Rik

Was fairly run down from last time I visited.

10/10

Exceptional

01 Apr 2024

Ward

Very early check in which was very appreciated. Meals were great and very clean and comfortable.

Self

4/10

Poor

19 Feb 2024

Israel

The cost outweighs the services provided.

10/10

Exceptional

12 Feb 2024

Lenaire

The staff member was very accomdating at check in.

Leisure Family

8/10

Excellent

10 Feb 2024

Racquel

Property is very pretty with gorgeous gardens, pool is stunning but unfortunately in the wet season the pool is warm as soup .

Business_and_leisure Partner

10/10

Exceptional

05 Jan 2024

Stacey

We stayed in a new king suite and it was lovely, food was great and the pool is spectacular, need more shade though

Leisure Family_with_children

10/10

Exceptional

01 Dec 2023

jamie

awesome room

Partner

10/10

Exceptional

05 Nov 2023

Verified traveler

Gorgeous Private Villa

Wow! The Tropical Pool Villa was amazing. Having our own private pool was awesome. The room was neat, clean and had a stylish interior. Gorgeous view out the back into the bush. The staff were all friendly and helpful.

Partner

8/10

Excellent

25 Oct 2023

Liz

shower head was really awful :(

Business Partner

6/10

Pleasant

24 Oct 2023

Christopher

Pool area run down. Got given the wrong room twice after check in.