Name: St. Regis Tianjin
Address: 158 Zhang Zizhong Road, Heping District,Tianjin, Tianjin, 300041, CN

10/10

Exceptional

09 Jul 2026

Ravisankar

Accommodating staffs supported us in early checkin. Property is near to mall and live streets

Business

6/10

Pleasant

05 Jun 2026

Mauricio

Very outdated , looks and feels old . Definty not St Regis standard . Needs renovation .

Business

10/10

Exceptional

02 Mar 2026

Mei

I have 3kids (8yrs, 7 yrs and 2.5yrs) , traveling is not easy . St. Regis made everything so seamless and comfortable. The morning buffet is crowded since this is Chinese lunar new year. J Chen from the Promenade restaurant always arranged everything properly for us. From seating to take the food, the experience was excellent . My family really want to say thank you for the whole team as we feel l we stay there just like we stay at home.

10/10

Exceptional

29 Oct 2025

Myles

Warmly greeted and the location is fabulous. Great for walks around the river right outside day or night. Right near the mall and other shops. I consider this the heart of Tianjin. I highly recommend staying at this hotel and going to the Starbucks Reserve within walking distance for great drink options. Also the food is great at the hotel as well.

Partner

10/10

Exceptional

18 Aug 2025

Hong Cheen

Beautiful venue, amazing service

Business_and_leisure Partner

10/10

Exceptional

02 Aug 2025

May

this is a must go hotel in Tianjin . Excellent location and super friendly staff. Tha manger Mr. Han did a really great job from the first moment that we walked . He and his team really made a sure we had an unforgettable memory in Tianjin . This is a chilled and comfortable city , just relax. Will be back.

Leisure

8/10

Excellent

02 Jul 2025

xiaoyan

Wonderful place slight old.

Leisure Family

10/10

Exceptional

15 Jun 2025

Ali-Reza

Very nice hotel. Great location, beautiful property, amazing staff and service.

Leisure Partner

10/10

Exceptional

09 Jun 2025

Ali-Reza

Amazing, location, view, room, and everything else is fantastic.

Leisure Partner

10/10

Exceptional

14 Jan 2025

Chao

Great service.

8/10

Excellent

13 Oct 2024

Xudong

Back door along the river is awesome.

Leisure Self

2/10

Poor

20 Sep 2024

Sanjay

Service is slow and not good .

Business

10/10

Exceptional

15 Sep 2024

HSU MEI

Staff are all very helpful.

Leisure Family

8/10

Excellent

06 Sep 2024

Dingwu

Location

10/10

Exceptional

08 Mar 2024

James

Staff are friendly and attentive

Leisure Friends

10/10

Exceptional

03 Sep 2022

Yichen

The staff is super friendly and helpful. The management team is among the best professional teams I met. Highly recommend place to stay In Tianjin

Business_and_leisure Self

8/10

Excellent

26 Jan 2020

John

Please resolve the heating problem

Everything else is pretty normal and high-ended except that room temperature is not adjustable and so, the heat is really too hot.

Business

10/10

Exceptional

16 Jan 2020

Alex

Beautiful view

I was upgraded to a room with full view of the river. The room is big and gorgeous. Breakfast spread has a wide variety. I will be back to this hotel again when I’m back to Tianjin next time.”

Business

8/10

Excellent

24 Dec 2019

THOMAS

good hotel but bad hot water supply

good location, big room, but the hot shower is bad. it takes 3-4 min to get the hot water!

Business

4/10

Poor

09 Dec 2019

Angie

Disappointing Marriott Service

Been visiting the diff Marriott group hotels in the world, this place is mostdisappointing.

Firstly my check in took quite a long while about at least 10-15mins wait with no pax in queue as there was only 2 counters in operation at the lobby. I was a Marriott Bonvoy member, but the priority lane was not effective. After entering the hotel room, found the toilet to be covered in thick dust. Housekeeper came and couldn’t comprehend why. He did one round of cleaning but still found more dust at other area in the toilet. I had to call housekeeping another time and left to go out. After returning, still found the toilet not clean up proper after. Locker was not working. Housekeeper assisted to change the whole locker.
Shower room wall was dusty too, so can imagine standing in yucky dusty water when the shower water washed the dust off the wall.
We went to the lounge to have some cocktail and whisky. But bartender was obviously not interested in making the drinks. Drinks were subpar. Starbucks Reserve in Tianjin served better and cheaper cocktail.
Morning Buffet was in a mess. Waitress gave away our table to another group of pax and the cafe was not cleaned up promptly, hence we had to wait for an empty table with food on our hand. Asked for earl grey tea, but after a super long wait, I was given sweet red tea. Tried to change, but the waitresses don’t seem like they understood what is earl grey tea even thou I spoke in mandarin.
Concierge service was good. Helpful staff.

Friends_and_family Friends

8/10

Excellent

09 Nov 2019

Kwok Kau

Despite being proactive to have asked me if I had any special requests weeks before our arrival, it was disappointing the hotel could not provide the support pillow that was requested. Otherwise, evrything else was in order. A very pleasant location.

Partner

10/10

Exceptional

22 Oct 2019

Johannes

Great location on the river

This is a fancy western hotel in a great location. 10 min Didi ride from the train station.
There's nice walking along the river or in a shopping/pedestrian area across the street. The breakfast buffet is awesome. There's also a nice pool and gym. Our only disappointment was the bar in the evening offered very weak yet expensive cocktails.

Friends_and_family Family

8/10

Excellent

20 Sep 2019

Derek

Time for some renos...

Overall the hotel was quite pleasing. Staff were exceptionally helpful. Our floor (6th) had a terrible door in the common areas the entire time of our stay. Our room was comfortable and clean but looking a little threadbare around the edges. Same can be said for the common areas beyond the lobby.

Business

2/10

Poor

09 Aug 2019

Verified traveler

This I should t be called St regis it’s a half star hotel. Food terrible, smells Lavery bad, shower clogged water, and for $200 dollars I wasted my money

Leisure Family

10/10

Exceptional

09 Jun 2019

Verified traveler

The St Regis Tianjin is a stunningly beautiful building, right on the riverfront downtown. Full of beautiful new buildings. The waterfront is also very clean and an excellent spot for a walk along the river or to the Italian bridge and area. Also boat rides are nearby.

Leisure Partner

8/10

Excellent

24 Jan 2019

Verified traveler

Staff are nice, only the showering water was bit cold.

10/10

Exceptional

21 Jan 2019

Verified traveler

The hotel is beautiful and located right on the river. The staff could not have been more pleasant and helpful. The rooms were very well appointed with great bathrooms. The gym was well equipped and in good condition. The pool looked great but did not get a chance to use it. The breakfast area was laid out very well and they have quite a lot of decoration which is a nice touch. The only small negative for me was their white wine selection was not great but I know it is not easy to get much selection of white wine in a lot of cities in China so it did not detract from our visit. I will definitely stay their next time I visit Tianjin.

Business

10/10

Exceptional

04 Nov 2018

chi

Will for sure return

Wonderful hotel to stay. Nice facility and central location. Walking distance to many places and walking along the river a pleasure. Breakfast was excellent.

Partner

10/10

Exceptional

01 Oct 2018

ZeeOne

The breakfast was great with many choices available. We enjoyed the comfortable beds and room. We felt that we were well taken care of by the staff. Excellent hotel!

6/10

Pleasant

13 Aug 2018

Julian

Property is pretty good. Only big issue we found is that there is no club floor or club rooms.

10/10

Exceptional

02 Jul 2018

Edgar

an outstanding hotel

I saw St. Regis on road across the river a couple of years ago, and I was immediately attracted. This year, I had a chance to visit Tianjin again, so I decided to stay for a couple of nights. I am glad it did not betray my expectation. The room is super large with great comfort. The staff were courteous and very helpful. A gentleman sent to our room the converter my wife desperately needed to get to her company business on her computer. Then the gentleman gave each of us a cup of coffee as a courtesy. The unexpected kindness was heartwarming. We enjoyed different kinds of food from the indoor mall and outdoor vendors directly across the street. We also enjoyed the beautiful view of the river directly behind the hotel, which is a few minutes away from the railway station to easily get to Beijing in 35 minutes and elsewhere. I would stay there again the next time I visit Tianjin.

4/10

Poor

22 Jun 2018

Verified traveler

Shocking to see people smoking in the lift. Lift key card not responsive doesn’t trigger floor button until many attempts.

10/10

Exceptional

10 Jun 2018

Alejandro

Great hotel for a romantic getaway

I decided to treat my girlfriend with a stunning hotel and by far this was a great choice
Everything from the reception staff to the restaurant personnel. The pool was amazing and a great gym.

Partner

10/10

Exceptional

16 Sep 2017

Jim

Last night in Tianjin

I checked in for my last night in Tianjin. OMG this place was amazing.
The rain shower head in the bathroom I stayed in for 15 minutes just to finally be clean as well as clear out the sinus.
Happy hour was very good and the patio was amazing right along the canal.
Breakfast the next morning was very good.
I was waiting on my driver and the staff kept asking f they could help,me or if I needed anything.
Overall this hotel exceeded expectations and I highly recommend when in Tianjin.

8/10

Excellent

15 Sep 2016

Qing Wei

Quality room, food and service

Very good hotel. Service was good and room fine. Asian, US and Continental buffet breakfast was also good.
Had not stayed at Starwood Hotel for more than a year so all reward points were lost. Not fault of hotel but was not informed by Starwood that points would be forfeited so quickly.

Family

10/10

Exceptional

15 May 2016

Jinghui

Great Place to stay

Great location, Excellent condition, Great Service.

Family

10/10

Exceptional

13 Feb 2016

atwater5122

Great Location, Great Facility, Great Service

We stayed at this hotel for only one night during the Chinese New Year holiday. The location of the hotel is right next to a pedestrian only shopping street and across the street to a posh shopping mall, Riverside 66. The beautiful thing is, right in the mall, there is a Starbucks, a Blue Frog, and a Charme Hong Kong restaurant next to each other, all my favorites. The hotel staff was very friendly and helpful. The first room we got was on a non smoking floor but the room had a strong cigarette smell when we walked in and we asked for a different room. They did not argue or try to persuade us not doing so and gave us anther room when we returened at night.

10/10

Exceptional

18 Nov 2015

Louise

Wonderful

A gorgeous hotel, excellent staff and service, fabulous breakfast and great area. An absolute delight.

10/10

Exceptional

29 Aug 2015

Ed

Nothing but 5-star

The location of the hotel alongside the river is exceeded by the impressive structure and helpful staff. The room was spacious with all amenities. Great shopping at adjacent Riverside 66 mall. The night view was fantastic. Italian town is quite close

10/10

Exceptional

05 Jul 2015

Verified traveler

Huge room size

Great room size, huge space! Opposite to a top mall with many restaurants. Senic river side location

10/10

Exceptional

28 Oct 2014

Mary catherine

Luxury rooms with friendly and well trained staff.

Comfortably and relaxing hotel with great staff who spoke very good English.

8/10

Excellent

03 Oct 2014

Verified traveler

Good and will come back

Very convenient location - by the river and right opposite the largest mall Riverside 66 which means easy access to food shopping and taxi. Nice old-school luxury hotel with big rooms. I would recommend this to others visiting Tianjin.

Partner

8/10

Excellent

30 Sep 2014

Shandy Snowie

Great service, Not delicious breakfast.

This hotel provides great service to customers. However, I had a breakfast buffet, it was overpriced and not delicious at all. The American buffet was lacking and the Chinese food doesn't taste as good as the buffet restaurant in other hotels.

10/10

Exceptional

01 Aug 2014

Nicholas

Tianjin city

Arrived at midnight after a mammoth journey, efficient check in warm staff, stayed for four nights lovely hotel but the city has little to see and do so check out the pool and enjoy the breakfast, they also do a fairly good burger but due to the meat scandal can't vouch for the ingredients.

Lovely hotel would definitely return as and when I go back to Tianjin.

10/10

Exceptional

30 Jul 2014

Weesdom

Great hotel

The building looks like a mini La Defense from Paris. Good location and great river views

8/10

Excellent

10 Jun 2014

Verified traveler

Right next to the river, the service needs improve

Overall a decent location to stay. Room is bigger than average. Room is clean. But the service needs to improve.

10/10

Exceptional

17 Nov 2013

Verified traveler

Great Hotel

This hotel is great in every way. Only negative is the internet charge for guests. They should change this outdated policy. Otherwise, this hotel is fantastic.

10/10

Exceptional

25 Apr 2013

ZBL

St Regis Tianjin

Absolutely amazing decor and service. Nothing but good things to say about this hotel.

10/10

Exceptional

26 Mar 2013

bob

great. enjoyed our stay

great hotel. great staff. good location for us. very spacious room. enjoyed the 'extras' - 24hr gym, butler service. very reasonable price.

8/10

Excellent

12 Mar 2013

Verified traveler

Close to train station and little Italy

Good location and very good hotel except it is pricey. Vouchers given out to client for the spa cannot be redeemed for foot reflexology which was not clearly stated in the voucher. Minor minus point.

Family