Name: Somerset Greenways Chennai
Address: Sathyadev Avenue, Mrc Nagar, Santhome, Chennai, 94, Chennai, 600028, IN

6/10

Pleasant

13 Apr 2026

Venkat

Been staying in property 10 years twice per year
7 days every visit

Property has become old but kept clean
Majority of staff very welcoming

Reception staff hospitality could be improved

Family_with_children

10/10

Exceptional

22 Feb 2026

Abirami

Courteous staff, spotless room, fantastic breakfast and a very safe, quiet place. Great roof top pool and in house restaurants.
Will definitely stay again.

Family

10/10

Exceptional

16 Feb 2026

Andrej

Easy, smooth, friendly , welcoming. Also breakfast is delicious.
Seems improvements have been made in staff training since last year.
I give it 5 stars
🙏

4/10

Poor

26 Oct 2025

ramesh

Average stay

Rooms too cold, check in experience sub par, below par breakfast. Lunch ordered from mainland china was good.

Rooms etc ok not great value for the price.

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Kishore

All the staff members were very professional and knowledgeable. Especially scheduling airport pick up and drop off services were simple and easy.

Business_and_leisure Friends

2/10

Poor

14 Sep 2025

Jaylesh

Breakfast was okayish, my Room had \"NO BALCONY\". It is defenitely Family friendly, but staff i encountered were not Incommunicado or uncommunicative, mainly at the Reception Desk.

Leisure Family_with_children

10/10

Exceptional

14 Jul 2025

Rocky

Great facility. Only quibble is the wifi connection process is a bit cumbersome.
I had to get help to log in.

Leisure Family

10/10

Exceptional

08 Jul 2025

Mrs Zarinabai

Fantastic option

Very busy period, hotel fully booked but still spacious and comfortable. Good service everyday

Friends_and_family Family

10/10

Exceptional

14 May 2025

Mercy

Enjoyed the stay. The associates were so courteous and helpful. Breakfast buffet had lots of options and delicious.

Leisure Family

10/10

Exceptional

31 Mar 2025

Balasubramanian

Excellent staff, great work ethic.

10/10

Exceptional

10 Mar 2025

Sharada

Great property

Leisure Family

2/10

Poor

09 Jan 2025

Madhavi

We got sick the entire stay at the hotel.
I arrived early around 1 pm only to drop my bags but they gave me my room anyway, which was nice, but I have a feeling they didn’t sanitize properly.
In the name of going green I think their cleaning/sanitizing protocols have gotten lax.
I fell sick the day after we checked in, 2 days later my daughter fell sick and just as she was getting better, I fell sick again, at that point I was willing to loose my money checked out.

Leisure Family

8/10

Excellent

07 Jan 2025

Viswamohan

Very convenient location. Staff were good. Dining is very pricey

10/10

Exceptional

06 Jan 2025

Malvika

Fantastic stay for a family for four

Amazing stay at Somerset greenways for a family of 4. From the great service at the buffet breakfast to convenience of the 24h restaurant to super friendly front desk staff to flexible/friendly housekeeping team. Our room was clean and welcoming. Any amenities we needed were quickly addressed.

Friends_and_family Family

10/10

Exceptional

05 Jan 2025

Christopher

I like this place. Well outfitted with good amenities at a reasonable price.

Self

10/10

Exceptional

01 Dec 2024

Suzanne

This property was a real find!! We had a two bedroom apartment that way exceeded my expectations. My grandchildren (18 & 19) were in one bedroom and I was in the other. Their bedroom had two LARGE twin beds and I had a king bed. We both had lovely bathrooms - mine with tub and shower and theirs with shower only. We shared a kitchen, laundry, living room, dining room. Both bedrooms had large picture windows and the living room had a nice balcony. We especially appreciated a water cooler in our apartment so that we had unlimited purified water. We had an airport pickup and they sent two SUVs in case we had lots of luggage. The restaurants at the facility were wonderful. The main, 24 hour restaurant, specialized in local cruise and was delicious with excellent service. I did not try the cheese restaurant but my grandchildren like it. The Asian restaurant had really delicious food but we had difficulty communicating with the staff and service was very slow. The food was so good, however that I would eat there again. There is a well stocked little store in the hotel for snacks, things you forgot, etc. we decided to go on a day exploring and the hotel provided a beautiful SUV and a wonderful driver at a nominal cost. Also, we had an event where four of us needed to be dressed in saris and a lovely woman came to our room and dressed us provided by the hotel. They had excellent and functional umbrellas for guest use. The hot water was hot and good pressure. A

Leisure Family

10/10

Exceptional

28 Nov 2024

Aloysius

Staff members were customers obsessed and very helpful. Dining options for breakfast and dinner were the best. Also the staff members at the restaurant were very friendly and attentive. The property was very nice and clean for both families and businesses travelers.

Business_and_leisure Friends

2/10

Poor

19 Nov 2024

Subrat

The property is good with all the features and comfort that is required. But the staff is very bad. They will make you feel as if they are doing some favour to us by allowing you to stay there. If you were sleeping inside your room and the door knocks and you do not open, the management will open the door get inside the room and wake you up from the bed and communicate whatever they want to communicate and trust me. This will be done by a lady front desk or supervisor who is trained from special land called Nagaland and they don’t feel any problem in doing so and they will effectively argue with you telling you how right it is to actually barge into someone’s room whether you are in whatever position doesn’t matter to them the matter needs to be communicated and it is like do or die or I am sure you know about border patrol

Partner

10/10

Exceptional

03 Jan 2024

Balaji

Courteous,friendly staff and clean place

8/10

Excellent

28 Oct 2023

venkatesh babu

Good service!
Nice people and known them for 8 yrs
Property is little older but hospitality and staff are very helpful and greatly recommend this for families and couples
Self contained apartments are good 👍

Business_and_leisure Family_with_children

10/10

Exceptional

01 May 2023

Dhandapani

I liked the Hotel very much. Excellent.

6/10

Pleasant

01 Apr 2023

Ravi

The base drum noise from the ground floor made me sleepless till midnight and such noise certainly affects the brain and nervous system of the guests. This must be at once remedied.

8/10

Excellent

08 Jan 2023

Vinoth Kumar

Good

Business

8/10

Excellent

28 May 2022

MUHILAN

Queues in the Reception for check-in and check-out

Reception staff not adequate nor efficient... Long queue for check-in and a still longer queue for Checkout..

Friends_and_family Friends

10/10

Exceptional

27 Apr 2022

Ramadurai

Staff were friendly and helpful. The service apartment type rooms with utensils, spacious rooms was good.
What I did not like was there was no place for my driver to take a shower. Most other hotels of this standard have these facilities for the drivers.

Leisure Self

4/10

Poor

21 Nov 2021

RAVI B

Food in the restaurant was very good & i cud notice 10-20 tiny cockroaches in the cupboard area as well as the bathroom...this was very disappointing

Business Partner

10/10

Exceptional

06 Apr 2020

VETRIVELU

Peaceful and relax

Quiet and clean place, friendly and helpful staffs
the food was very good. Room is need and clean
If I am Chennai again my first choice would be Somerset Greenways Chennai

Friends_and_family Family

6/10

Pleasant

23 Feb 2020

Verified traveler

Room service took very long. Otherwise it was good. Front desk service good.

Friends_and_family Family

10/10

Exceptional

12 Feb 2020

Verified traveler

Great experience

Nice hotel with huge rooms. Very courteous staff.

Self

6/10

Pleasant

07 Feb 2020

Verified traveler

Nice hotel but staff/service was awful

Somerset was in a great location and was convenient to access restaurants and sightseeing. Room was very comfortable. One of things that irked me during my stay was they wouldn't provide me an extra room key even though its 2 guests in the room. Mind you, the key they provide needs to be used for power and if one person has to go down to grab something the other person has to stay in the room with no lights and AC. Elevators are also need your room key to get in to the floor. I had to argue and fill out an additional form to get an extra key. Management should be cognizant about this as this was a major inconvenience to the guests.Normally, hotels provide with 2 keys if there are 2 guests. Phone in our room did not work and even after complaining no one came to check on it. Staff was not responsive to any of our needs. Room was comfortable and very spacious.

Friends_and_family Family

10/10

Exceptional

01 Feb 2020

Verified traveler

good location. excellent services. rooms good. transportation good.

Leisure Self

10/10

Exceptional

12 Jan 2020

Garfet

Awesome hotel with truly lovely staff

First class service. Absolutely faultless. Could not be more polite and helpful. Hotel has a hidden gem with the cheese restaurant which I recommend the cheese calamari? Sounds strange but tasted great. All the restaurant staff and security top notch will definitely be back.

Self

10/10

Exceptional

09 Jan 2020

Verified traveler

Staff incredibly helpful, polite and accommodating. Restaurant served great food and service was excellent. Pool is amazing!

Leisure Family

10/10

Exceptional

19 Dec 2019

Ian

Top notch, impressed.

Stayed for 4 nights. Apartment was excellent, grear faciliities and the staff were extremely helpful. It's very rare that I can't find a serious fault, but on this occasion I can't. Gym was great as well, good running machines and well maintained. Food in the restaurant downstairs was superb as well... chicken tikka masala was to die for! I just came to chill out and see a bit of Madras.. don't think Madras would draw me back - but the apartments just might!

Self

6/10

Pleasant

18 Dec 2019

Travelers

The property was nice the only inconvenience that I had was that I found several cockroaches in the room. I informed the staff and they sent someone to spray. The following day again I found another cockroache in the bathroom. Also, I found a tick on my bed cover, I informed the reception staff and they apologized but I don't recall them sending someone to check the room and disinfect or check for more ticks.

Friends_and_family Friends

10/10

Exceptional

08 Dec 2019

Verified traveler

Beautiful hotel. Great view even from lower floors. Was much nicer than we were expecting. A washer/dryer in the room! Large room, comfy bed. Great restaurants. Rooftop pool was stunning. Fitness center top notch. Used it twice in our 2.5 day stay. Transportation from hotel to airport is about 2000 rupees. But hotel suggested getting our own taxi - they arranged it for us. It was less than 500 rupees. We really appreciated that. Great deal.

Leisure Partner

8/10

Excellent

06 Nov 2019

Verified traveler

Very good facility. The rooms are spacious and have all facilities. The best feature is their in-house restaurant and coffee house which serves guests 24x7. Breakfast is included and you have good choice of food.

Friends_and_family Friends

6/10

Pleasant

17 Aug 2019

Bala

The staff in the property were excellent and the service exceptional. The only problem, which appears not to have been fixed, despite repeated feedback, is the smell of stale food as you enter the breakfast area. This is because of poor ventilation and it is right next to the kitchen. The smell is off-putting. The breakfast area is a bit cramped.

Friends_and_family Partner

10/10

Exceptional

17 Jul 2019

ramesh

Best hotel i’ve ever stayed at! Best staff

Amazing service, amazing staff. Especially Ganesh, Monish, and Bushan! They were extremely kind and helpful, accommodating us with late night room reschedules, and last minute van bookings. Will definitely stay here again.

Family

8/10

Excellent

22 May 2019

Verified traveler

Checkin took time, we were allocated a temporary studio room and then after 3 hours we were moved to our room.

Family

10/10

Exceptional

20 May 2019

Verified traveler

We had a very pleasant stay. Spacious, clean and modern 2 bedroom apartment. Complimentary breakfast was delicious too

Business_and_leisure Family_with_children

10/10

Exceptional

04 May 2019

Verified traveler

Excellent and very helpful customer service provided by Manish and Suresh

Friends_and_family Family

8/10

Excellent

02 May 2019

Verified traveler

Loved the friendly staff and food

Leisure Self

8/10

Excellent

30 Apr 2019

Verified traveler

The reception staff were pleasant and helpful. Breakfast spread was good as well. Overall, a good, quiet place

Friends_and_family Friends

8/10

Excellent

15 Mar 2019

Hariharan

Somerset stay

As always a very consistent and standard level of service from this hotel. Location is fairly central but the quality of the units which are studio or one bed room apartments is very good value. Apartments are equipped with all amenities and the front desk staff are very courteous and helpful

Family

8/10

Excellent

04 Mar 2019

Verified traveler

GREAT LOCATION; CLEAN, COMFORTABLE ROOM, GOOD SERVICE.
NEGATIVE : THE CARPETS OUTSIDE OUR ROOM LEADING UP TO THE ELEVATOR ON 2ND FLOOR SMELLED ON DOG URINE THROUGHOUT OUR 6 DAY STAY!!

Friends_and_family Family

4/10

Poor

04 Feb 2019

Verified traveler

There’s a lot of insects inside room. And also my room was next to the room which under renovation.
I can’t relax during their working noon time.

Friends_and_family Family

8/10

Excellent

03 Feb 2019

Verified traveler

Clean with good serving of breakfast. Dislike- the noise created by the crowd from the clubs in G floor.

Leisure Partner

10/10

Exceptional

06 Jan 2019

Verified traveler

My favourite hotel so far in India.
Excellent service
Superb well kept swimming pool and roof terrace
Apartment facilities are v good v useful to have a washing machine and cooking facilities.
Overall a very enjoyable stay.
Will certainly come back if in Chennai again

Leisure Self

10/10

Exceptional

15 Nov 2018

michael

Great place in Chennai

Great place, great location and great staff.

8/10

Excellent

02 Nov 2018

Verified traveler

Comfortable but could be better for food

Whilst the Somerset is great for the long stay business people, you are a little limited by the food choices. The breakfast was formulaic and unimaginative and the quality of the fruits especially was ok. A good meal can be had at the Leela around the corner from the Somerset but a decent meal with drinks will set you back around Rs.5000 easily!

4/10

Poor

13 Oct 2018

PS

Arun at the fron desk was awesome.
All the staff were very polite
The property needs to be renoavted

10/10

Exceptional

30 Sep 2018

Gautam

Spacious Room and all amenities needed

We reached the hotel around 7 pm, checking process was smooth and what's best was the room. It was spacious with all amenities that you would expect at home. It was home away from home experience. The infinity pool looked beautiful. Breakfast spread was decent and adequate.

10/10

Exceptional

23 Aug 2018

Verified traveler

Comfortable stay, enjoyed it
Kitchen needs to have some more cooking utensils and a coffee maker

6/10

Pleasant

05 Jun 2018

GAUTAM

Pathetic service!

The service was absolutely pathetic. Any request that was made took atleast two hours and multiple follow ups before they responded. The towels didnt feel fresh, there was no shower gel in the bathrooms, the washbasin was clogging. I have stayed here before and this time was disappointed overall with the stay.

10/10

Exceptional

22 May 2018

Hariharan

Somerset stay

Comfortable as usual and an excellent place to stay

10/10

Exceptional

06 Mar 2018

Karthik

Awesome

I really have to thank the staffs that made our stay more comfortable than expected.

Family

10/10

Exceptional

27 Feb 2018

JGC

Comfortable hotel with very friendly staff

We very much enjoyed our stay at the Somerset in Chennai. We liked the 1 bedroom apartment which was spacious and had a well equipped kitchen. The rooftop terrace has a beautiful view of the ocean and the river. The hotel is in a relatively quiet location next to the river; not many other sights close by but this makes it more quiet than other hotels.
The breakfast buffet was good, with a decent choice of Indian and Western food. We used the restaurant a few times for lunch and dinner and found the price very reasonable and the food tasty with interesting options and hybrid dishes (like bluecheese naan).
The best part of our one week stay was the staff of the hotel, everyone was extremely friendly. For example, Mary from Guest Relations was of great help to us to get an important printing job done. Similarly, the reception staff, the waiters and house keeping staff were all very attentive and always tried to make our stay the most pleasant.
We hope the Somerset will open more hotels in India soon to bring their quality Aparthotels to other cities.

10/10

Exceptional

06 Feb 2018

Marion

First visit to India !

The rooms were great and comfortable. Loved lounging in the pool and enjoying a beer at the tables amongst the beautiful flowers

10/10

Exceptional

06 Feb 2018

Harsha

Amazing

Absolutely amazing. Great spacious apartment , all amenities. Would surely stay there again.

6/10

Pleasant

02 Feb 2018

matt

Good facilities but poor staff

Facilities are great. Large rooms, pool and good gym. Restaurants with breakfast.

However, here is a list of the poor staff services:
- didn't get access to our room till 6pm after 2hr wait. Told 30min max
- no towels/floor mats on two occasions
- rubbish was removed from our bin and left on the kitchen bench
- breakfast staff took over 30min to bring hot beverages and eggs. Orders were also wrong. Sundan was an exception to this.
We have stayed at plenty of 4star hotels in India where the staff were exceptional and attentive to our every need. This was 2-3 star service.
We identified all these issues with staff and reception but nothing was done to make our stay nicer, just an apology email.

10/10

Exceptional

21 Jan 2018

Verified traveler

Spacious Suite at Great Value

This hotel has exceeded my expectation. The suite I was staying at is spacious and clean. The restaurants serve good western and local dishes at a reasonable price. Staff is very friendly and helpful.

10/10

Exceptional

07 Jan 2018

Verified traveler

Great getaway in Chennai

Amazing! Really liked the customer service and the facilities the venue had to offer

Family

10/10

Exceptional

03 Jun 2017

Verified traveler

Nice hotel with lots of space.

We enjoyed our stay at Somerset in Chennai for 3 days. The rooms are spacious and location is good. Hotel staff is awesome and extremely helpful. I have to mention Suresh and another person at front desk who are very good at making guests comfortable at the hotel. They have a good pool& gym and room has everything you need. The only downside I found was that the mattress was uncomfortable. I would stay here again if I have to travel to Chennai with family .

10/10

Exceptional

17 May 2017

Sudha

Best Stay in Chennai so far

Recently spent one week at Somerset Greenways in May 2017. Central AC in hot summer was a real welcome for our family. Staff are extremely courteous. Check in process went very smoothly. The 2 bedroom apartment was well furnished and very clean. WE used the kitchen amenities regularly. The hotel staff were very quick in responding to questions and concerns regarding equipment and supplies.
The Dining Co. restaurant was very good for the morning breakfast. Very authentic south indian and north indian breakfast was available along with continental items.
We are really glad that we chose this apartment for our recent visit to Chennai.
Had a very pleasant and memorable stay.
Will definitely return back in future.

10/10

Exceptional

22 Dec 2016

Kiran

Excellent service hotel

The hotel was super convenient; management was friendly, efficient and effective. I would definitely recommend this hotel to all friends travelling to Chennai. Rooms were spacious, bathrooms clean with quality toiletries and breakfasts were sumptuous.

8/10

Excellent

22 May 2016

Naren

Good, food choices needs to improve

Good, well connected to the city, value for money deals

6/10

Pleasant

30 Dec 2015

John

This is not a 5 star hotel

At best I would rate it 4 star. The Restaurant is ok but again nothing like 5 star. The rooftop pool is very good and that's the reason I gave a 4 for facilities. At night you can hear the dogs barking in the street below. Outside the hotel its pretty grim with a lot of rubbish left lying around.

8/10

Excellent

28 Nov 2015

vasudha

Monsoon visit

I visited during the worst monsoon in Chennai for 25 years so my experience this time was very different to my idyllic stay in January earlier in 2015. The street the hotel is on floods badly in very wet weather which makes it hard to get autos or taxis. So for a couple of days I had to wade out to the main road. The staff were as helpful as they could be but constrained by the lack of transport. The rooms are very comfortable and well serviced. Not the worst place to be stranded for a day or two by any means. My suggestions for improvement would be to allow you to charge restaurant items to your tab and pay at the end. The current arrangement is pay as you go which can be slow. Also at peak times some extra staff on the desk would be helpful.

10/10

Exceptional

19 Sep 2015

Ramamurti

a 5 star deserving hotel

Excellent place to stay in Chennai. Almost a 5 star hotel and the staff is excellent. Good buffet breakfast

Family

8/10

Excellent

24 Jul 2015

ASHUTOSH

Comfortable stay with minor hiccups

Comfortable and spacious rooms. Quite location except for the school next doors which makes it impossible for any vehicle to move to hotel during morning and afternoon time when school opens and closes. Breakfast is way below par but the bar team is excellent. Interiors very modern and clean and quite. Only the local newspaper made available unless any other daily is specially requested for. Not too far from the Marina beach. But overall a nice experience for short or longer stay. Definitely recommended.

8/10

Excellent

16 Jul 2015

SINNAKAMAN

IT IS AN OK SERVICE HOTEL

the buffet breakfast was not up to the 4 star category.

6/10

Pleasant

02 Jun 2015

leena

Washroom was stinking .. House keeping were not active in their job .. They were pretty slow .. Like the pool ..

8/10

Excellent

12 May 2015

Bombaytravel

Lost potential in Chennai

This is pleasant hotel with much potential that is lost. The people are nice, the lobby is beautiful and the rooms are nice, clean and roomy. Our experience- the airport pickup was 1 hour late and to beat the driver asked us to walk to him! The hotel made up for this by not charging us for our ride. The room service menu is very limited and the food they do offer is not that great. Do not get Thai green curry! Fries are great though! Beer for room service way over priced!!! They have complimentary breakfast available in 1 of 2 of their attached restaurants (The Burgundy or The Social). In the Burgundy restaurant we saw two cockroaches!!! One by the toaster and one by the cereal! Yuck!! The Social restaurant was nice and clean with good food. The pool on the top floor was a beautiful infinity pool. They have tables on the roof but I had a feeling they don't get a lot of use as their wasn't a menu or service connected to the tables upstairs. The hotel is nice with loads of potential that is lost on the management or owners.

8/10

Excellent

08 May 2015

Verified traveler

A great place to stay!

Lovely few days stay at the Somerset. Rooftop swimming pool was fab. The breakfast at both attached restaurants was varied and lovely to have freshly made parathas!
Although watch out for the evening buffet -well over priced.
Room was great with everything you'd want if you were staying for a long period.
Staff were polite and helpful.
We'd certainly recommend the Somerset!

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