Ramada by Wyndham Burkburnett / Wichita Falls

2/10

Poor

11 Apr 2026

Michael

Crap hole with poor staff

Friends_and_family Friends

10/10

Exceptional

31 Mar 2026

Felipe

All good, no issues.

Self

10/10

Exceptional

30 Mar 2026

Juana

My favorite place to stay! Everything was great clean room nice lady at front desk decent breakfast and really good coffee

Partner

2/10

Poor

30 Mar 2026

Michael

Breakfast was minimal on the first day and many of the breakfast supplies were never replenished for the remainder of our stay. The staff was in attentive as they sat behind the desk playing on their phone instead of working. The entire place needs to be cleaned. TP mount broken off wall in bathroom. Was initially given a room that had not been cleaned when checking in after 9 PM.
Pool was out of order. One elevator was broken..... too much to list. Property needs to be burned down and rebuilt. Staff needs to be replaced. Sometimes you don't get what you may for no matter how low the payment.

Friends_and_family Friends

6/10

Pleasant

29 Mar 2026

Chris

No refrigerator the pool was out all weekend no notice in advance till we got there and checked in

10/10

Exceptional

28 Mar 2026

Chetan

Room was specious , good location which was right next to interstate, basic breakfast options and clean room!

Friends_and_family Family

2/10

Poor

24 Mar 2026

Andrew

No hot hot water to bath,came over 200 miles to attend a home going of a family member,end up missing it do I couldn’t take a bath.maintenance never came to check out the water,like the front desk clerk told me that the water would be fix when I get back from the home going service for my sister,but they never came ,this was the worse stay ever.

8/10

Excellent

22 Mar 2026

Roger

Very friendly staff, looks family run. Clean room, no problems with the fixtures. Indoor entry, but I was able to park behind the room. Only complaint is that the breakfast area was all carbs.

Self

8/10

Excellent

20 Mar 2026

Juanita

Clean room pet friendly, poop was closed

Family_with_children

4/10

Poor

19 Mar 2026

Bonnie

The back entrance door has a sign stating it was locked at all times for safety. It did not even close right after entering. It had to be closed by hand to lock. I always found it unlocked.

Pet

10/10

Exceptional

17 Mar 2026

Dania-lee

Everythingvwas perfect

Partner

4/10

Poor

16 Mar 2026

JENNIFER

Dirty sheets on the bed, no towels in the room, Bathroom needed cleaned!!

Partner

2/10

Poor

09 Mar 2026

Adam

Never got the full experience. We checked in and went to the room and discovered room was occupied. Alerted front desk and they said “sorry for ya” we are all out of rooms. Well there was rooms, just not any that were clean and she wasn’t about to clean one that late in the evening. So we left

4/10

Poor

08 Mar 2026

Doug

Ramada had to shut off the water, so no shower, no water for toilet (feel sorry for the maid after I had Mexican the night before). Needs a major update to all aspects of the hotel.

Friends_and_family Family

6/10

Pleasant

07 Mar 2026

Vard

While we were there they had a water leak on the second floor that flooded part of the first floor. Because of the problem there was no water in the facility until 9AM. The water was turned off at around 11PM the previous night. The breakfast that is available is very minimal. The only proteins that are provided were only in a frozen eeg biscuit or a frozen breakfast burrito. There are no items that a cooked on site. The hotel pool is out of service along with one of the elevators. The hotel is mediocrely clean. Nobody is working too hard on the upkeep of this site.

Partner

2/10

Poor

01 Mar 2026

Kelsie

The staff was wonderful and very friendly!
The floors were filthy.
Dirty plate in sink
Icream on AC
No clean towels
We went with out water for about 7 hours.
Pool broken

Friends_and_family Family

6/10

Pleasant

23 Feb 2026

Aaron

ive had worse but defiently have had better

Business

6/10

Pleasant

22 Feb 2026

Denise

Was very little hot water in shower said they were having plumbing problems gave me 5 $ dollar off bill lol

Partner

6/10

Pleasant

15 Feb 2026

Daniel

We got a room for 2 nights and the room seemed ok until the morning after our first night we went to leave for the day and notice our door did not have a deadlock and our room door did not stay locked. We realized there was no kind of lock the whole night while we were asleep! We immediatly told the lady at the front desk and she said ok Ill send steve up... Well all steve did was take off the metat part from the door and left it just wood. It did lock after that. Also we did not have no mini fridge either plus our room was all the way at the back like if it was not suppose to be used. It was clean that is one plus side. The pool also had a sign it was down! Wish we would have know before we booked! Other than that it was an ok stay.

Partner

2/10

Poor

05 Feb 2026

Roy g

The front sliding door would not open had to manually open it

Business_and_leisure

10/10

Exceptional

02 Feb 2026

Shuyu

Everything was very well, Breakfast a lot better than most others,was surprised they had Orange Juice and Apple Juice

Leisure Family

10/10

Exceptional

20 Jan 2026

Joshua

Very Nice and Clean

10/10

Exceptional

18 Jan 2026

Robert

Very nice thanks

10/10

Exceptional

15 Jan 2026

Esthela

Very clean & amazing staff

6/10

Pleasant

14 Jan 2026

Rudolf

Clean room, nice stuff

10/10

Exceptional

08 Jan 2026

Veronica

The room was clean and roomy, the staff was good. In all it was a very nice comfortable stay.

Partner

8/10

Excellent

08 Jan 2026

Angela

One worked and the other one didnt

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Ana

Everything worked perfectly. Staff really friendly. We definitely will be back next vacation

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Seth

It all stood out as a hotel i would stay at; cleanliness-inside/out, staff great/helpful attitudes, mattresses that provide a good nights sleep.

Leisure Family

8/10

Excellent

04 Jan 2026

Steven

For the price ok. Ac not cooling effective room 307. No coffee cups l9w breakfast items waiting on truck delivery. No waffle mix, low friut.

Leisure Partner

10/10

Exceptional

03 Jan 2026

estela

Yes and yes very nice people and be polite

Leisure Partner

10/10

Exceptional

01 Jan 2026

Debra

The a/c heat was adequate. Parking was convenient and the area felt safe. The room was very clean and the staff was friendly and efficient.

6/10

Pleasant

31 Dec 2025

James

Definitely not the cleanest, floor was sticky and bed sheets with lots of visible stains , smelled clean but probably need to be taken out out service / bath shower and tile not very clean / price was great but i guess i paid for what i got …. Elevator was even kinda dirty …

Leisure Family

6/10

Pleasant

30 Dec 2025

Tina

Rooms were clean and staff was incredibly friendly.

Leisure Partner

8/10

Excellent

28 Dec 2025

Daniel

Room was nice and clean

Leisure Family

10/10

Exceptional

27 Dec 2025

Jamie

Everything was amazing

6/10

Pleasant

27 Dec 2025

Yrineo

Ac sucked
Tv-wouldn’t come on-showed no service

Partner

6/10

Pleasant

27 Dec 2025

Kevin

Sour milk. No sugar or coffee at first. Out of lots

Business Family

4/10

Poor

18 Dec 2025

Mary

The hotel is not taken care of AT ALL. We were told there was only one housekeeper and she called in almost every other day so our room was never serviced in a 7 day stay. The water stained towels orange - getting new towels proved difficult. Carpet was stained. Only certain rooms had refrigerators- we had to be moved 3 times due to subpar conditions. We chose this hotel because of the indoor pool - the pool was closed due to broken pump. The hotel was just run down and dirty. However, the staff was great. They were kind and clearly overworked. Owners need to invest in this hotel!!!

Friends_and_family Family

8/10

Excellent

16 Dec 2025

cathy

It was a nice hotel for a short day on our road trip

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Kathryn

Every thing was great except security. Our room door would not close or lock properly. Then, we were able to come in the outside door without a key in the middle of the night,

10/10

Exceptional

15 Dec 2025

Yamica

This hotel was amazing omg I love it here this my new go to

Self

10/10

Exceptional

14 Dec 2025

Lane

Good

10/10

Exceptional

06 Dec 2025

Suzi

Yes, the lady the afternoon when I checked in and the lady early in the morning when I checked out.
I didn't see anyone else.

Friends_and_family Family

8/10

Excellent

05 Dec 2025

Nathalie

Great place and great service

4/10

Poor

03 Dec 2025

Barbara

They did not have a clean room, and had no laundry staff, was given sheets to put on bed myself that had stains on them. When I first got there they said I must have wasted my money because they didn’t have an available room, even though I had it reserved, and had paid upfront.

Friends_and_family Family

10/10

Exceptional

02 Dec 2025

Ila

Room was clean. Amenities great. Staff very helpful. Will use them again.

Leisure Family

2/10

Poor

30 Nov 2025

Shawnta

Urine left in broken toilet causing room to reek. Was accommodated and moved to a suite, however the tv didn’t work and while talking shower your standing in dirty water.

Leisure

10/10

Exceptional

27 Nov 2025

Barbara

Friendly staff

6/10

Pleasant

18 Nov 2025

Tracy L

The lobby was very nice and you could tell it had been redone. Our room itself was very nice and the bed was comfortable. But, the hotel is showing its age in other areas. Dirty carpet and tile, scuffed walls. Our bathroom had no towels, looked very outdated, had a tile that had fallen off the wall and the toilet paper holder was broken. For what we paid for it, it was acceptable. A clean room with a comfortable bed, but definitely needs some updating.

Friends_and_family Family

8/10

Excellent

18 Nov 2025

Esmeralda

There was roaches in my room

Friends_and_family Family

6/10

Pleasant

16 Nov 2025

Ronda

The top blanket on the bed had stains, the mini sofa was completely worn out with sagging cushions & stains, tiles were broken in shower area & toilet paper holder was broken

2/10

Poor

16 Nov 2025

Tammie

The room was very dirty,worried about bed bugs on a late arrival, bathroom yuck.

Leisure Friends

8/10

Excellent

14 Nov 2025

Curtis

No
Yes they were courteous

Partner

10/10

Exceptional

13 Nov 2025

Stephen

I had overran my budget and the front desk reversed my payment which allowed me to have the gas money to get home. Great customer service!

2/10

Poor

10 Nov 2025

Kathy

The staff was great!
The door didn’t lock when we left the room. The shower was great, Bathtub was rusted.
Overall the price matched the room!

Friends_and_family Family

6/10

Pleasant

08 Nov 2025

Patricia

Staff was very efficient and accommodating!

Business_and_leisure Family

6/10

Pleasant

08 Nov 2025

Ricky

The carpets in the hallways and elevators needed attention badly !!!! I was there 3nights and my room was never cleaned. The staff were very friendly and the breakfast was good but not much variety.

Leisure Self

10/10

Exceptional

05 Nov 2025

Jose

Always stay here. Afforadble clean and comfortable

Business Self

6/10

Pleasant

04 Nov 2025

Julia

AC worked great. Mattress was comfortable. Shower did not work. Plug for the TV was bent out of shape. Dirty under the beds .

Family

10/10

Exceptional

03 Nov 2025

Tatiana

just amazing

2/10

Poor

01 Nov 2025

Victoria

Room was dirty. Smelled, carpet stained and sticky tiled floors. Also saw a few bugs. They didn't have enough towels for everyone staying at the hotel. Didn't clean room after first night. Wifi was spotty and the TV kept buffering so we couldn't watch it. Instead of staying our second night, we packed up at about 9:00 pm and went home.

Friends_and_family Family

6/10

Pleasant

30 Oct 2025

Emilie

Our stay was mid October 2025 for two nights with two queen size beds on the 2nd floor.
The bed spreads on both beds in the room were stained. I reported it to the front desk clerk and she apologized. She moved us to another room on the 2nd floor. One of the bed spreads was also stained. She asked if we wanted to move to another room or she could give us a clean bed spreads. I took the clean bed spread.
There was unpleasant smell throughout the 2nd floor. The carpet on the elevator, was stained badly and smelled. The other elevator, has tile and was dirty.
This hotel has poor maintenance.
We saw a roach on the nightstand, therefore we slept with the lights on.
The breakfast on the first day, was stocked well and enjoyable. On the second day, there was no breakfast left. I asked the man if it was going to be restocked. He said no. They are limited on stock per day.
The pictures of the hotel on the website were no close to our stay.
The only thing I liked, were comfortable beds in the room.

Business_and_leisure Family

10/10

Exceptional

29 Oct 2025

Carlos

Perfect room

Self

8/10

Excellent

26 Oct 2025

Amanda

Good

4/10

Poor

26 Oct 2025

Mikel

The hallways and elevator were dirty.
My room was musty smelling like maybe it had been smoked in . Bathroom was dirty the whole room needed a deep clean. I stay at alot of hotels so nice some budget. I would call this a budget class place but was almost on the verge of not staying it was so bad. There is a difference between cheap and just plan dirty. Management is to blame was surprisred this was a Ramada Inn someone needs to step ip their game.

Leisure Self

6/10

Pleasant

23 Oct 2025

Kerry

Hall ways and elevators were dirty and needed cleaned. Old and needs up dated. Will not stay there again.

Partner

10/10

Exceptional

19 Oct 2025

Esmeralda

Staff was super friendly

Self

6/10

Pleasant

18 Oct 2025

Pat

Parking was good

Leisure Family

2/10

Poor

13 Oct 2025

Kelly

Nothing it was absolutely disgusting

Leisure Partner

8/10

Excellent

11 Oct 2025

Kisha

Love the night staff, she is always kind and friendly. The hotel is clean but aging.

Leisure Family

10/10

Exceptional

09 Oct 2025

Kisha

The lady at the front desk is so kind and hospitable. The hotel isnt the nicest but the rooms are clean and the service is good.

10/10

Exceptional

04 Oct 2025

karen

Friendly staff and great breakfast

Business Partner

6/10

Pleasant

30 Sep 2025

Michael

can't use the side doors, hard for the handicapped. Also a lot of construction and highway workers blocking the drive makes parking inconvenient.

Leisure Self

4/10

Poor

28 Sep 2025

Vicky

The commode took 6 flushes to get the tp down, someone came up to plunge but it was still the same. The water pressure is awful. There were dead crickets EVERYWHERE! We were on the third floor...had to go to second floor for laundry.... first floor for ice. I'm old, after 7 hours driving, should not have had to run around all over for the amenities

Leisure Family

10/10

Exceptional

26 Sep 2025

JENNIFER

Great amenities, friendly staff, affordable room. Thanks

Business_and_leisure Family

8/10

Excellent

26 Sep 2025

Darryl

Very nice over all

10/10

Exceptional

25 Sep 2025

Susy

The hotel was really nice and clean

Friends_and_family Family

6/10

Pleasant

23 Sep 2025

Irma

Shower had bugs and one of the lights was out and no chair for desk

Friends_and_family Family

10/10

Exceptional

22 Sep 2025

Areisi

Loved this hotel

4/10

Poor

21 Sep 2025

Darrell

Employee drinking in front of hotel

Leisure Partner

2/10

Poor

21 Sep 2025

Shawn

The lobby is the cleanest part of place. The elevators are extremely dirty the one with carpet was never vacuumed the other with tile looks like is never mopped. The 3rd floor hallway smelled so bad. Doors to rooms don’t shut properly. It’s just a poorly operated or managed hotel!! And they don’t clean the breakfast area during service time if someone spills or leaves something it don’t get cleaned till they are done serving breakfast. Isn’t it personal responsibility to clean during instead of just complaining about their personal life or why they have to work!

8/10

Excellent

20 Sep 2025

Octaviano

Breakfast

Business Family

6/10

Pleasant

17 Sep 2025

Nicholas

It was clean. The shower did have a glob of hair in the drain. We were expecting the breakfast in the morning but, all they had were waffles. It is updated.

Leisure Family_with_children

8/10

Excellent

16 Sep 2025

Kathy

The breakfast was great. They offered a nice variety. It opened for breakfast exactly as scheduled and the food was good. The facilities were quite comfortable. I appreciate the lodging and wouldn't hesitate to stay there again if I needed to stay overnight in Wichita Falls.

Leisure Self

10/10

Exceptional

14 Sep 2025

STEPHANIE

I discussed my observations with the gentleman at the counter and believe the items will be rectified. I acknowledge the facility is working to improve and aim to get it to the true Ramada standard so all in all, i was pleased. The room was quiet and clean. The parking was easy. The kitchenette had all I needed for the weekend. Very happy indeed!!

Business_and_leisure Self

10/10

Exceptional

08 Sep 2025

David

Friendly staff, nice, clean, quiet room.

Business

4/10

Poor

08 Sep 2025

Donna

Pro: Staff was friendly. Breakfast changed to begin later, at 7am, but this was fine. Staff very accommodating. Cons: Lock on room door did not work. Requested maintenance but they never repaired lock. Had to pack and load everything every time we left room. The pool was already closed in early September.

Leisure Family_with_children

10/10

Exceptional

03 Sep 2025

Jeremy

Amazing

2/10

Poor

03 Sep 2025

Rebecca

Toilet paper holder broke, shower would not drain , people above us kept us up all night, every time they flushed their toilet ours ran

Family

10/10

Exceptional

03 Sep 2025

Chloe

Kind staff

Very kind staff. Close to nice little cafe

Self

4/10

Poor

01 Sep 2025

Al

Staff was great. Room was awful. Floor tile was loose, bed frame was broken, bath tub had questionable stains.

8/10

Excellent

01 Sep 2025

Mary Hope

Parking

Leisure Partner

2/10

Poor

01 Sep 2025

Adam

We found live roach in the bed and some kind of yellow liquid spill on the floor. We just couldn’t stay here

Leisure Family_with_children

10/10

Exceptional

31 Aug 2025

Gladys

Everything

Leisure Partner

8/10

Excellent

29 Aug 2025

Alba

Clean and pretty

Partner

8/10

Excellent

25 Aug 2025

Robert

It was a good quiet room. Beds were comfortable. Just needed some updates like a smart tv and the lock on the door was not in great shape.

Leisure

2/10

Poor

25 Aug 2025

mark

The showers did not drain. There were no towels in the rooms and even after repeatedly asking for some it took forever to get them. TV in room didn’t work and never was fixed. Staff not competent or responsive to issues. There were also holes in shower walls and shower heads not attached to the wall.

Leisure Family

4/10

Poor

23 Aug 2025

Derrick

Meh, Ramada

No towels, sticky hallway, smoking room.

Partner

2/10

Poor

21 Aug 2025

Tricia

Not Happy With My Experience

When I checked in, I asked about the pool/ spa. Was told it was down for maintenance. Was not told up front. Walked into first room, instantly smelled like mildew. Thought it might just be the air conditioner but as I took my shoes off I noticed the carpet was wet. Then noticed the bottom of the curtain was wet. Went to the front desk and she reassigned me to a new room. Got settled in and realized this room had a bathtub! Went to use it but there was NO plug. Decided to lay down and watch TV. Remote would turn it on and off. It would play the basic screen for the hotel but would not allow me to enlarge screen, go to the guide, change channels, etc. Next morning I reported it and was told the internet was down due to storm that came through. That was not the case, because I was there many hours before the storm came through. The GM said they were working on the internet. So I waited. They appeared to get the internet up and going on their computers as I approached them again and said it is still not working and doesn’t appear to be an internet issue. I showed him what it was doing on the tv near by and he said he would have someone call me at the room. Nobody ever called or came by to even see if it was a simple issue they could address. There were several small issues with my stay that seem small but added up to not being a good experience. I felt like I was just given one excuse after another.

Business