Name: Ramada by Wyndham Burkburnett / Wichita Falls
Address: 1008 Sheppard Rd, Burkburnett, 76354, US

6/10

Pleasant

26 Jul 2026

Nancy

Ants in tea pot at breakfast and pool was closed for maintenance

10/10

Exceptional

25 Jul 2026

Ricky

Everything was great I stay here often when in town

2/10

Poor

20 Jul 2026

Gary

Filthy property. Floors were terribly dirty. We checked in in a Friday night and checked out Monday morning and they obviously don’t care about the floors because they were not cleaned while we were there at all. I have a lot of pictures of the filth. Our room smelled like a mixture of urine and mildew. There were cigarette butts all over the ground outside. My wife had ants in her bowl of cereal. They must have no pride in what they do at all. Definitely will drive the extra 10-15 minutes to Wichita Falls when in town for family next.

Partner

2/10

Poor

20 Jul 2026

Jan

They cancel your reservation due to overbooking. Front office didn’t care.

Partner

6/10

Pleasant

19 Jul 2026

Brent

AC was excellent!

Family

2/10

Poor

19 Jul 2026

Mike

I would not recommend this place. We booked five rooms for a family event and it was terrible from the minute we walked through the door. I was supposed to have a suite but was told that morning it was unavailable due to maintenance on tub so had to have a regular room. The lobby and halls were uncomfortably warm. The hallways looked like they haven’t been vacuumed in awhile. As soon as we walked into our room there was an unpleasant odor, my shoes stuck to the floor (very sticky), the refrigerator was dirty and smelled horrible, things were not moved and cleaned around or under. One family member had issues with room key that took three different times to resolve. My elderly mother had to practically body slam the door (with a bad shoulder) to get into her room. Reported to front desk several times. We dealt with it because it was too much of a hassle for everyone to change rooms. I get they are doing renovations but geez!! Terrible experience!!

Friends_and_family Family

4/10

Poor

18 Jul 2026

Irene

Pool has been closed for over a year with pictures still being advertised BOO

Partner

6/10

Pleasant

12 Jul 2026

Brad

We have stayed here several times under different brands. But this place currently needs a serious renovation in the rooms. We had several flies in our room. There were ants crawling all over in the breakfast area
Pool was shut down but is everytime we are there. Breakfast is pretty lame and lacks a lot compared to other complimentary breakfasts.

Partner

10/10

Exceptional

11 Jul 2026

Kathy

The breakfast was great with many varieties of food. The room was very comfortable and cozy. All of the workers were very friendly.

Partner

8/10

Excellent

09 Jul 2026

Bill

Convenient location.
Comfortable beds, cold ac

Partner

10/10

Exceptional

04 Jul 2026

Jessiah

Check

8/10

Excellent

03 Jul 2026

Chris

I had a good experience. Staff was friendly and the room was clean.

Self

6/10

Pleasant

01 Jul 2026

Cherie

The staff was nice and the price was set about right. My only complaint is the air conditioning in the hallways and elevator didn't work.

Self

4/10

Poor

30 Jun 2026

Tina

Air conditioning was horrible, pool was down for maintenance and the continental breakfast was only bagels, waffles and pancakes. Room was never cleaned and bedsheets never changed and we stayed for three night. Worst place I’ve ever stayed.

Family_with_children

6/10

Pleasant

29 Jun 2026

John

The pool was closed. Here it is beginning of summer and can’t use the pool. The breakfast offerings were terrible.

Partner

4/10

Poor

28 Jun 2026

Michael

The staff were understanding Q and friendly

Partner

8/10

Excellent

27 Jun 2026

Lisa

Location, air conditioning

Friends

10/10

Exceptional

26 Jun 2026

Danielle

Shower(water pressure and temp) was good. A/C in room was great. Breakfast was decent (minimal but sufficient) for the price of room. There was a mini fridge and microwave in the room which was a bonus. One elevator was out the first day, but then fixed (1 elevator running throughout stay). The pool was out of service for the 3 days I stayed. Parking was not an issue; though a lot of contract type workers were parked, none were taking up extra space with trailers or equipment- I never had an issue finding a spot.
It's close (walkable) to Whataburger, Taco Bell, Braum's and Chicken Express. There's a gas station in the next lot over. There's a small United grocery store 5 min away, McDonalds and Sonic nearby. Decent coffee drive thru and donut shop with a few min. Short 10 ish min drive to base. Less than 15 to Wichita Falls.
The front desk ladies were fantastic; all very helpful and sweet. I called to try and extend one more night, they were unfortunately sold out so I chose a different hotel. The gal at the front desk called me a few hours later to offer me a room because she had a guest cancel- very considerate. I appreciate you!
Will stay again!

Pet

2/10

Poor

20 Jun 2026

Jordan

Our room had a strange smell to it when we arrived. We only had one bathroom towel in the room and had to request more. We ordered the room for four people, and there was only one bed in the room when we arrived. Also, our door to our room did not have any sort of lock to it meaning anybody could come in. Also, the bathroom door was broken and would not lock. The AC in the room was falling apart and only worked half of the time. One elevator was broken on our arrival and the second one broke while we were there and we had to use the stairs being on the fourth floor. The breakfast wasn’t terrible. The staff were nice and helpful.

Family_with_children

2/10

Poor

19 Jun 2026

Margarita

Upon arrival, the front desk, staff was in an atrocious mood, and when they gave us the key to our room she literally tossed it on the counter as if we were bothering her. Once we got to our room, we noticed that they were empty pizza boxes, and the beds were not made up as if somebody was still checked into that room. When we informed the lady about the situation, it seemed like she was extremely bothered by the fact that she needed to find another room for us. Once we checked into our new room, we noticed that the room smelled like smoke and then we found a cigarette butts underneath the beds. When I woke up in the morning, I noticed that I had several insect bites on my arms, legs, and chest area.

The elevators were not working, there was no ice machines on the floors, even though the sign clearly stated that there was, the front desk lady seemed extremely bothered when we had to go, ask her for more towels.

Overall, I would not recommend this hotel.

Friends_and_family Family

2/10

Poor

15 Jun 2026

Josue

Needs a lot of attention....maintenance...

Family_with_children

2/10

Poor

15 Jun 2026

Eric

The room was filthy. By far the worst hotel I’ve ever been to. Stained sheets, dirty unclean unusable restroom. Rust in bathroom. Couches stained. We didn’t even stay. Checked in and checked out within an hour. Found another hotel to stay in. Don’t waste your money.

Friends_and_family Family

4/10

Poor

13 Jun 2026

Brenda

Was noisy

Partner

10/10

Exceptional

10 Jun 2026

Eduardo

Clean rooms and is chill no problems

Self

10/10

Exceptional

08 Jun 2026

Melissa

Good room for the price, needs better beds

Partner

6/10

Pleasant

08 Jun 2026

Kyle

Staff was very nice.

6/10

Pleasant

07 Jun 2026

Kim

The room actually wasn't that bad. The halls and public areas were quite bit dirty. Elevator was broke and filthy inside

Self

4/10

Poor

06 Jun 2026

Todd

not very clean at all. Rust and stained everywhere.

Self

6/10

Pleasant

01 Jun 2026

RICHARD

Breakfast was gone by 7:45 am on Thursday.

Building is unkept, carpet in the 1 working elevator was stained.

Had to ask 4 times before I finally got towels.

Self

2/10

Poor

31 May 2026

Shaun

First we had moths flying in our room. Second they had no clean towels and didn’t know when they would be able to give us any that day. Staff was extremely rude and didn’t even apologize about not having clean towels or any towels in the room. Stay away

10/10

Exceptional

31 May 2026

Brandi

Front desk clerk was absolutely amazing!!!!Room was clean and nice. Will stay again!!

Friends_and_family Family

2/10

Poor

29 May 2026

David

Was terrible started out with the wrong room no towels available in the rooms the only bright spot was morning staff named Summer

Partner

4/10

Poor

29 May 2026

Kolbi

I was disappointed from the get go when we got there and saw the “Pool Closed” sign on the pool window. We weren’t notified beforehand that it was closed and it was one of the reasons we chose this property. Only one elevator was operational and had a strong smell of cigarette smoke. When we got into the room, the bed was made nicely and it appeared clean, but the toilet was literally full of crap. I’m not sure how long it was there considering there weren’t many guests but it was disgusting nonetheless. Another issue we had was there were no towels in our room. When we called around 9:00pm we were told they were in the dryer. By 11:00pm we finally gave up. I hate leaving negative reviews but I definitely would not stay here again.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Gary

For the price, you could do much, much worse.

Self

10/10

Exceptional

25 May 2026

Kelly

Clean and comfortable and the rate was reasonable.

Self

4/10

Poor

25 May 2026

Carol

Only one elevator worked, and it was sketchy.
Our room smelled terrible.
We had to fetch our own towels and such every day.
Breakfast was only waffles.
The stay was mediocre at best.
And I booked and paid online and got to the property and still had to pay an additional incidental fee that was not referenced online.

Partner

8/10

Excellent

24 May 2026

David

Good location.

Friends

10/10

Exceptional

24 May 2026

Dorothy Jane

Room clean and cool. Only issue we had was the door made so much noise opening and closing—- thought we were waking the whole floor. Needed a little wd-40. Front desk managers was short handed BUT did an amazing job taking care of everything —- checkin-out, breakfast refills. She deserves recognition. We stayed in room 317.

Partner

2/10

Poor

24 May 2026

Tim

No towel’s asked the front desk for some never got them so i went back to the front and canceled my stay which this was a different person than the first one when i checked in she gave me me a full refund. We left went to a different motel that place smelled bad bed looked like it had been slept in toilet had skid marks in it was filthy pool was closed and was dirty poor place i will never stay at another one

Family

10/10

Exceptional

22 May 2026

Arnulfo

None

10/10

Exceptional

22 May 2026

Angie

Breakfast was not stocked.

8/10

Excellent

11 May 2026

Anne

The room was well kept. The staff was most helpful and friendly. Temperature in room was good. The breakfast was satisfactory but could be replenished alittle more. Maybe add hot chocolate packets to drinks. Very satisfied will my stay!

Self

10/10

Exceptional

28 Apr 2026

Ricky

Staff very friendly

Friends

2/10

Poor

27 Apr 2026

Renay

The whole place is stained and nasty.

2/10

Poor

26 Apr 2026

Roger

Horrible this time room smelled bad mold whole motel needs cleaning sink stopped up won’t stay again

Partner

2/10

Poor

26 Apr 2026

Kacy

I couldn’t take a shower cause the room had no towels. The bath tub needs major work. The whole place was filthy. I was seriously wandering if I would leave this place with bed bugs- that’s how nasty it was. And breakfast? Yeah- there was one orange out and it was moldy. And I was only there from 2am- 8am. I will say staff was very nice but management is lacking on cleaning and a well maintained breakfast. And the ants were all over the breakfast. Second worst hotel stay ever.

Family_with_children

6/10

Pleasant

26 Apr 2026

sergio

breakfest was ok , one room a/c wprked wll but rhe other room a/c was not working like it should

Friends_and_family Family

8/10

Excellent

24 Apr 2026

Jennifer

This is great hotel with a great staff! The continental breakfast needs some improvement but there was something to eat.

Partner

6/10

Pleasant

23 Apr 2026

Frank

I stayed one night. Food was good. Hotel was not very clean.

Self

8/10

Excellent

19 Apr 2026

Etta

Staff were friendly and helpful. Bed was very comfortable and smelled very clean. Breakfast: hot waffles, cold and hot cereals, muffins, good coffee and juices. Hotel itself needs some updating: closet door repairs, no refrigerator in king suite, bathtub was clean but looked old, no tub for ice, couch looked old and very used. Even with these small issues, it was very clean and quiet. I would still stay again.

Self

8/10

Excellent

19 Apr 2026

Suzi

Clean. No problems. Quiet.

Self

2/10

Poor

18 Apr 2026

Chris

I was charged both by Ramada and hotels.com and the Ramada lady told me I would have to ask for a credit from Expedia for some reason.
There were several hairs in sink and bed. We only stayed night of 4/12 but got charged twice. Maddening!

2/10

Poor

11 Apr 2026

Michael

Crap hole with poor staff

Friends_and_family Friends

10/10

Exceptional

31 Mar 2026

Felipe

All good, no issues.

Self

10/10

Exceptional

30 Mar 2026

Juana

My favorite place to stay! Everything was great clean room nice lady at front desk decent breakfast and really good coffee

Partner

2/10

Poor

30 Mar 2026

Michael

Breakfast was minimal on the first day and many of the breakfast supplies were never replenished for the remainder of our stay. The staff was in attentive as they sat behind the desk playing on their phone instead of working. The entire place needs to be cleaned. TP mount broken off wall in bathroom. Was initially given a room that had not been cleaned when checking in after 9 PM.
Pool was out of order. One elevator was broken..... too much to list. Property needs to be burned down and rebuilt. Staff needs to be replaced. Sometimes you don't get what you may for no matter how low the payment.

Friends_and_family Friends

6/10

Pleasant

29 Mar 2026

Chris

No refrigerator the pool was out all weekend no notice in advance till we got there and checked in

10/10

Exceptional

28 Mar 2026

Chetan

Room was specious , good location which was right next to interstate, basic breakfast options and clean room!

Friends_and_family Family

2/10

Poor

24 Mar 2026

Andrew

No hot hot water to bath,came over 200 miles to attend a home going of a family member,end up missing it do I couldn’t take a bath.maintenance never came to check out the water,like the front desk clerk told me that the water would be fix when I get back from the home going service for my sister,but they never came ,this was the worse stay ever.

8/10

Excellent

22 Mar 2026

Roger

Very friendly staff, looks family run. Clean room, no problems with the fixtures. Indoor entry, but I was able to park behind the room. Only complaint is that the breakfast area was all carbs.

Self

8/10

Excellent

20 Mar 2026

Juanita

Clean room pet friendly, poop was closed

Family_with_children

4/10

Poor

19 Mar 2026

Bonnie

The back entrance door has a sign stating it was locked at all times for safety. It did not even close right after entering. It had to be closed by hand to lock. I always found it unlocked.

Pet

10/10

Exceptional

17 Mar 2026

Dania-lee

Everythingvwas perfect

Partner

4/10

Poor

16 Mar 2026

JENNIFER

Dirty sheets on the bed, no towels in the room, Bathroom needed cleaned!!

Partner

2/10

Poor

09 Mar 2026

Adam

Never got the full experience. We checked in and went to the room and discovered room was occupied. Alerted front desk and they said “sorry for ya” we are all out of rooms. Well there was rooms, just not any that were clean and she wasn’t about to clean one that late in the evening. So we left

4/10

Poor

08 Mar 2026

Doug

Ramada had to shut off the water, so no shower, no water for toilet (feel sorry for the maid after I had Mexican the night before). Needs a major update to all aspects of the hotel.

Friends_and_family Family

6/10

Pleasant

07 Mar 2026

Vard

While we were there they had a water leak on the second floor that flooded part of the first floor. Because of the problem there was no water in the facility until 9AM. The water was turned off at around 11PM the previous night. The breakfast that is available is very minimal. The only proteins that are provided were only in a frozen eeg biscuit or a frozen breakfast burrito. There are no items that a cooked on site. The hotel pool is out of service along with one of the elevators. The hotel is mediocrely clean. Nobody is working too hard on the upkeep of this site.

Partner

2/10

Poor

01 Mar 2026

Kelsie

The staff was wonderful and very friendly!
The floors were filthy.
Dirty plate in sink
Icream on AC
No clean towels
We went with out water for about 7 hours.
Pool broken

Friends_and_family Family

6/10

Pleasant

23 Feb 2026

Aaron

ive had worse but defiently have had better

Business

6/10

Pleasant

22 Feb 2026

Denise

Was very little hot water in shower said they were having plumbing problems gave me 5 $ dollar off bill lol

Partner

6/10

Pleasant

15 Feb 2026

Daniel

We got a room for 2 nights and the room seemed ok until the morning after our first night we went to leave for the day and notice our door did not have a deadlock and our room door did not stay locked. We realized there was no kind of lock the whole night while we were asleep! We immediatly told the lady at the front desk and she said ok Ill send steve up... Well all steve did was take off the metat part from the door and left it just wood. It did lock after that. Also we did not have no mini fridge either plus our room was all the way at the back like if it was not suppose to be used. It was clean that is one plus side. The pool also had a sign it was down! Wish we would have know before we booked! Other than that it was an ok stay.

Partner

2/10

Poor

05 Feb 2026

Roy g

The front sliding door would not open had to manually open it

Business_and_leisure

10/10

Exceptional

02 Feb 2026

Shuyu

Everything was very well, Breakfast a lot better than most others,was surprised they had Orange Juice and Apple Juice

Leisure Family

10/10

Exceptional

20 Jan 2026

Joshua

Very Nice and Clean

10/10

Exceptional

18 Jan 2026

Robert

Very nice thanks

10/10

Exceptional

15 Jan 2026

Esthela

Very clean & amazing staff

6/10

Pleasant

14 Jan 2026

Rudolf

Clean room, nice stuff

10/10

Exceptional

08 Jan 2026

Veronica

The room was clean and roomy, the staff was good. In all it was a very nice comfortable stay.

Partner

8/10

Excellent

08 Jan 2026

Angela

One worked and the other one didnt

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Ana

Everything worked perfectly. Staff really friendly. We definitely will be back next vacation

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Seth

It all stood out as a hotel i would stay at; cleanliness-inside/out, staff great/helpful attitudes, mattresses that provide a good nights sleep.

Leisure Family

8/10

Excellent

04 Jan 2026

Steven

For the price ok. Ac not cooling effective room 307. No coffee cups l9w breakfast items waiting on truck delivery. No waffle mix, low friut.

Leisure Partner

10/10

Exceptional

03 Jan 2026

estela

Yes and yes very nice people and be polite

Leisure Partner

10/10

Exceptional

01 Jan 2026

Debra

The a/c heat was adequate. Parking was convenient and the area felt safe. The room was very clean and the staff was friendly and efficient.

Business

6/10

Pleasant

31 Dec 2025

James

Definitely not the cleanest, floor was sticky and bed sheets with lots of visible stains , smelled clean but probably need to be taken out out service / bath shower and tile not very clean / price was great but i guess i paid for what i got …. Elevator was even kinda dirty …

Leisure Family

6/10

Pleasant

30 Dec 2025

Tina

Rooms were clean and staff was incredibly friendly.

Leisure Partner

8/10

Excellent

28 Dec 2025

Daniel

Room was nice and clean

Leisure Family

10/10

Exceptional

27 Dec 2025

Jamie

Everything was amazing

6/10

Pleasant

27 Dec 2025

Yrineo

Ac sucked
Tv-wouldn’t come on-showed no service

Partner

6/10

Pleasant

27 Dec 2025

Kevin

Sour milk. No sugar or coffee at first. Out of lots

Business Family

4/10

Poor

18 Dec 2025

Mary

The hotel is not taken care of AT ALL. We were told there was only one housekeeper and she called in almost every other day so our room was never serviced in a 7 day stay. The water stained towels orange - getting new towels proved difficult. Carpet was stained. Only certain rooms had refrigerators- we had to be moved 3 times due to subpar conditions. We chose this hotel because of the indoor pool - the pool was closed due to broken pump. The hotel was just run down and dirty. However, the staff was great. They were kind and clearly overworked. Owners need to invest in this hotel!!!

Friends_and_family Family

8/10

Excellent

16 Dec 2025

cathy

It was a nice hotel for a short day on our road trip

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Kathryn

Every thing was great except security. Our room door would not close or lock properly. Then, we were able to come in the outside door without a key in the middle of the night,

10/10

Exceptional

15 Dec 2025

Yamica

This hotel was amazing omg I love it here this my new go to

Self

10/10

Exceptional

14 Dec 2025

Lane

Good

10/10

Exceptional

06 Dec 2025

Suzi

Yes, the lady the afternoon when I checked in and the lady early in the morning when I checked out.
I didn't see anyone else.

Friends_and_family Family

8/10

Excellent

05 Dec 2025

Nathalie

Great place and great service

4/10

Poor

03 Dec 2025

Barbara

They did not have a clean room, and had no laundry staff, was given sheets to put on bed myself that had stains on them. When I first got there they said I must have wasted my money because they didn’t have an available room, even though I had it reserved, and had paid upfront.

Friends_and_family Family

10/10

Exceptional

02 Dec 2025

Ila

Room was clean. Amenities great. Staff very helpful. Will use them again.

Leisure Family

2/10

Poor

30 Nov 2025

Shawnta

Urine left in broken toilet causing room to reek. Was accommodated and moved to a suite, however the tv didn’t work and while talking shower your standing in dirty water.

Leisure