Hampton Inn Phoenix/Anthem

United States , Phoenix Area - AZ
Phoenix, 42415 N. 41St Drive
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100 reviews shown

10/10

Exceptional

01 May 2026

Kathleen

The beds were very comfortable and the rooms clean. This is conveniently located off the highway and across from a designer mall.

Partner

10/10

Exceptional

29 Apr 2026

Tammy

Our car broke down and we were able to get a last minute room at a good price. It was easy to get to. They made it the best in the situation.

Family

10/10

Exceptional

27 Apr 2026

Barbara

Very nice hotel, breakfast was great with quite a few selections. The staff was very nice and the property is clean and close to everything.

Self

10/10

Exceptional

27 Apr 2026

Brandon

This was a great stay! The check in and check out were fast and easy. Every time I needed something from the shop the checkout process was fast. The rooms were clean and spacious. The staff was very nice and helpful. I will be back in the future!

Self

2/10

Poor

24 Apr 2026

Kate Anne

The hotel itself has potential, but the managers and staff were so rude and just straight up not nice people. I will never go there agaib

Self

10/10

Exceptional

20 Apr 2026

Steven

Everything was just as I had hoped for and expected. Great location, friendly staff, and sufficient choices for the free breakfast. Would definitely stay here again.

Self

8/10

Excellent

13 Apr 2026

peter

Nice breakfast options, quiet

Family_with_children

6/10

Pleasant

07 Apr 2026

Evelyn

It was just ok. Could have been nicer considering the price. Next time probably look elsewhere. Staff were very nice. Air conditioning unit was very loud. Complimentary breakfast not very good. Could have at least had a Keurig in the room and a microwave for the price.

10/10

Exceptional

07 Apr 2026

Patricia A

The staff and Manager were awesome very helpful & polite. I will gladly stay again when in the area.

Self

10/10

Exceptional

25 Mar 2026

joan

Was a good property. Close to amenities. Front desk very good

10/10

Exceptional

25 Mar 2026

Diana

The staff was very helpful, the breakfast was great with several options, food was hot, access to the parking was convenient, the room was spacious and clean, and the location was close enough to the highway for easy access around Phoenix.

Partner

10/10

Exceptional

14 Mar 2026

Cherry

It is close to Lake Pleasant which was the goal
Of the trip

Friends_and_family Family

10/10

Exceptional

06 Mar 2026

Robert

Clean room

4/10

Poor

02 Mar 2026

Shane

Very limited parking if you have a large truck or vehicle. If you have a trailer, you'd be screwed. Reserved a room with a King, got 2 queens. Television has no ability to allow you to connect to streaming channels (netflix ect.), standard channels and Showtime. This was a $350 room with the amenities of a Motel 6.

Self

10/10

Exceptional

21 Feb 2026

gita

The staff were welcoming and friendly. The room was spacious and clean. The bed was comfortable. The shampoo and soap smelled nice. We were there for a 100K race which started before normal breakfast hours, and the staff provided special on the go food and water for us. The regular breakfast had a great variety, and I was thrilled to find sugar free syrup and jam. There were many toppings provided for the waffles and oatmeal - even tiny heart sprinkles for Valentine’s Day! Very comfortable and enjoyable stay.

Partner

10/10

Exceptional

18 Feb 2026

Yolanda

Very clean. Great breakfast

8/10

Excellent

16 Feb 2026

Margaret

The hotel staff were universally helpful, delightful, friendly folks.

Friends_and_family Friends

10/10

Exceptional

23 Jan 2026

Julie

The staff was very courteous during our stay. The room was located next to the elevators and ice machine, but we did not hear a sound while sleeping. The room was clean, spacious and comfortable. The bed was ultra comfortable and there were many pillows to choose from to get a restful night's rest. Breakfast had many choices and was tasty.

Partner

2/10

Poor

22 Jan 2026

Diane

I had to checkout - the wireless did not work. The USB ports in room 203 were all broken with the exception of one. The front office receptionist was rude and told me the wireless was working for everyone and I could just leave if not happy with a full refund, but refused to give me anything written about the refund. She said she’d text her boss - and the. told me I had to go to my room to wait for a reply that never came. The room was filthy -! hair all over the carpet. I hope that I can get that refund - i stayed less than 30 minutes.!!

8/10

Excellent

17 Jan 2026

Lanna

Room was clean. Staff courteous. Could not connect to hotel WiFi

Self

10/10

Exceptional

16 Jan 2026

Melissa

Very clean. Convenient.

Business Family

10/10

Exceptional

14 Jan 2026

Linda

Rooms are dated but clean . The only real issue was never being able to get a hold of the front desk . Had to call multiple times to get an answer . Had to use my cell from room to call because they didn't answer the internal
Phones either

Leisure Self

6/10

Pleasant

08 Jan 2026

Mary Grace

Room has a weird smell. Overall staff were nice.

Leisure Family_with_children

10/10

Exceptional

01 Jan 2026

Lia

Meow now

4/10

Poor

30 Dec 2025

Lindsey

The room was dirty and smelled really strongly of urine (maybe because they allow pets). We switched rooms and the next one was also dirty and smelled like urine. Very gross.

Leisure Family

10/10

Exceptional

25 Dec 2025

Cao

Clean rooms. Friendly staff. Reasonable price!

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Robert

Clean room, friendly staff

Leisure Self

10/10

Exceptional

20 Dec 2025

Jennifer

Clean room and comfy bed. A/C worked great with optional fan on option which was important as our room was next to the elevator. The best part was a noon checkout and breakfast had two flavors of waffles in 2 sizes-mini and standard! How fun! We'd never seen that before. Plus scrambled eggs and maple sausage patties, seasoned potatoes, yogurt, cereal, oatmeal with toppings, and pastries. The juice dispenser was set to watery (disappointing), but there were great tea flavors and 2 creamer choices (I'm always surprised at how uncommon that is nowadays!) with 24 hour coffee in the lobby. We would definitely come back.

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

michael

Great staff

Leisure Self

10/10

Exceptional

20 Dec 2025

Pauline

Room had plenty of space and all the amenities you could need. The staff asked several times if we had everything we needed. Plus they have a great breakfast with eggs sausage or bacon and waffles. Definitely would recommend and stay again.

10/10

Exceptional

13 Dec 2025

Delyte

Clean rooms, friendly staff convenient location

10/10

Exceptional

08 Dec 2025

Rene

Courteous service!

Business_and_leisure Friends

10/10

Exceptional

05 Dec 2025

Menachem

Service was excellent. Very nice staff. Clean and comfortable room

Friends_and_family Family

8/10

Excellent

16 Nov 2025

JoDee

The bathroom sink was extremely slow to drain. The basin would fill before my hand were rinsed.

10/10

Exceptional

12 Nov 2025

Mari

Very nice, everyone was friendly, room was nice and clean. I'd stay again

Partner

10/10

Exceptional

08 Nov 2025

John

Yes

Leisure Partner

10/10

Exceptional

05 Nov 2025

LIndsay

The room was clean, comfy and quiet! A much needed rest after a LONG day of travel.

Leisure Family_with_children

10/10

Exceptional

05 Nov 2025

Sue

The first person who met us at the desk was rude and acted as though we were bothering her. Sommer and the rest of the staff were great.

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Bernardine

Room was nice and clean. Front desk employee was very nice.

Leisure Family

10/10

Exceptional

31 Oct 2025

Timmy

Excellent

Leisure Self

10/10

Exceptional

30 Oct 2025

Jesse

Clean property. A bit pricey but convenient

Business

10/10

Exceptional

30 Oct 2025

Tamara

It was clean and quiet and close to where we needed to be.

Leisure Family

10/10

Exceptional

25 Oct 2025

Jane

Large clean room. Excellent staff

Leisure Family

8/10

Excellent

24 Oct 2025

James

Good

10/10

Exceptional

23 Oct 2025

Jeanette

The first room they put us in had a funny smell. We talked to the manager and were immediately put into another room. The room was very nice, large, and clean. Slept great! The breakfast was good. Lots of choices. Very clean area to eat , just a pleasant experience. Would stay at this hotel again. Parking lot was nice, felt like our car was safe. Places to eat very close by.

Partner

10/10

Exceptional

21 Oct 2025

Stephen

The room and facilities were clean and safe.

10/10

Exceptional

19 Oct 2025

Richard

Good place to rest and recuperate!

Staff was friendly and helpful. The hotel and room was clean and well maintained.

Partner

8/10

Excellent

17 Oct 2025

Patricia

One of the beds was very noisy. It sounded broken. The room felt warm even at 71 degrees.

8/10

Excellent

15 Oct 2025

Diana

Not a complainer.. but I was disappointed that I had a handicapped king room for husband and I and we only had 1 large towel, no bath mat, no extra tp .
Why is a handicap room but at the very end of the hallway..tough on a handicap person

Business_and_leisure Partner

8/10

Excellent

12 Oct 2025

Nicole

Breakfast wasnt much of variety. Housekeeping didnt come every other day. But all was good while here

Friends_and_family Family

10/10

Exceptional

10 Oct 2025

JILL

All areas were clean

Friends_and_family Family

8/10

Excellent

05 Oct 2025

Kelly

We only stayed overnight, but we were able to have a good nights rest in a comfortable room. The gym had enough equipment to get a good work out in and coffee was ready early!

8/10

Excellent

04 Oct 2025

Gerri

Very convenient

Leisure Family

10/10

Exceptional

01 Oct 2025

rigoberto

Great staff and very clean property.

Leisure Family

8/10

Excellent

01 Oct 2025

Robin

The washer & dryer wasn't working. My room was next door to the exercise room on the first floor. I wouldn't recommend that room. People drop the weights very early in the morning and wake you up.

8/10

Excellent

25 Sep 2025

Gonzalo

Clean & good value hotel outside of Phoenix

Partner

6/10

Pleasant

24 Sep 2025

Thomas S

Simply ok motel 6 would have been as good

Business_and_leisure

10/10

Exceptional

24 Sep 2025

William

Excellent value and location for our purpose

Leisure Family

10/10

Exceptional

14 Sep 2025

Amy

The room was nice but the smell of a terrible lemon flavor cleaner was overwhelming. It made me sick i think it was coming through the be y from rooms they were cleaning after people left but gave me bad headaches daily

Business_and_leisure Self

10/10

Exceptional

11 Sep 2025

Anthony

I liked that you can walk to go eat. Quiet and safe.

8/10

Excellent

06 Sep 2025

Kelly

good place for quick stay

Leisure Partner

8/10

Excellent

03 Sep 2025

Rick

Bed was comfortable

Leisure Partner

10/10

Exceptional

01 Sep 2025

Owen

It was very convenient for all my business in Anthem.

Leisure Family

10/10

Exceptional

06 Aug 2025

Teresa

Overall, our stay was wonderful. The staff was friendly and professional, the facility was clean, and the location was convenient. The cleaning staff was also very kind and accommodating.

The only thing we were a bit disappointed was that FOX \"news\" was playing in the lobby.

Leisure Family

10/10

Exceptional

02 Aug 2025

Cynthia

The hotel is was clean and quiet. The staff was very friendly and helpful. The morning breakfast was top notch. The oatmeal was the best I have ever had.

Leisure Family

10/10

Exceptional

02 Aug 2025

ronald

Convenient, nice pool, friendly staff.

Friends_and_family Family

10/10

Exceptional

28 Jul 2025

Angela Bernadine

The pool is beautiful. The hotel is very clean. Stores and shopping everywhere. Circkle K right across the street. It was a nice stay.

Leisure Friends

10/10

Exceptional

26 Jul 2025

Rebeca

Love it

Easy check in. Very spacious and clean. Beds were comfy.

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Saul

Very good

8/10

Excellent

21 Jul 2025

Vincent

Everything was super easy from check in to check out. Awesome breakfast with stay. Close to Lake Pleasant, shopping, groceries, restaurants, fast food and circle K right across the street. Beautiful clean pool and jacuzzi. Rooms are clean and sleeps up to 6 comfortable on 2 queen beds and pullout sofa. Single cup coffee makers in room with small refrigerator. Downstairs has a small microwave.

Leisure Family

8/10

Excellent

11 Jul 2025

Yaneyra

The employees where really friendly and helpful.

Leisure Family_with_children

10/10

Exceptional

07 Jul 2025

Great location. Plenty of bearby food options and shopping. Safe area. Breakfast bar is well-equipped. Friendly, helpful staff.

Leisure Self

10/10

Exceptional

05 Jul 2025

Eric

Fit our needs very well. 7 minute walk to Anytime fitness.

10/10

Exceptional

05 Jul 2025

Chris

Very nice property

Leisure Partner

10/10

Exceptional

05 Jul 2025

Kendall

Clean and nice front desk folks.

Leisure Partner

10/10

Exceptional

01 Jul 2025

christina

Likes overall experience

Leisure

10/10

Exceptional

01 Jul 2025

Dan

High Marks for This Hotel-Would Stay Here Again

This is a very fine hotel with very comfortable beds, clean nice bathroom, very good breakfast included, well maintained property. Also very close to shopping, restaurants, fast food, in a very clean beautiful city. Very nice employees.

Friends_and_family Family

10/10

Exceptional

25 Jun 2025

Charleen

Was well worth staying. Staying again soon.

Leisure

6/10

Pleasant

22 Jun 2025

Ken

Good place

8/10

Excellent

22 Jun 2025

Noah

Good spot off the road. Safe and comfortable

10/10

Exceptional

20 Jun 2025

christina

Good breakfast friendly staff quiet

Leisure Self

10/10

Exceptional

18 Jun 2025

Todd

Great location near Anthem. I'll stay here again.

Leisure Pet

6/10

Pleasant

18 Jun 2025

Patricia

Upon check in, female came out. I couldn’t understand her. Speaking low and broken accent (Slavic maybe)? I had to ask her to repeat what she was saying a few times. Not friendly. When I asked her what $20 charge was over my paid price, she said it was for “incidentals. Would be deducted if we didn’t use it. No explanation what it was for. ”Had her name tag hidden with her hair covering it. I stayed here over two years ago. Seems the same. Clean, but could be better, especially in my room. TV menu card had dried food on reverse. Air conditioner was making loud noises off and on. Sounded like a large truck engine starting, then would go into quieter mode, then shut off. Checkout experience was much better. Female VERY friendly. Yes, I would stay here again. Need friendlier female to “welcome” guests and be somewhat enthusiastic.

Business_and_leisure Family

10/10

Exceptional

10 Jun 2025

Kathleen

They were accommodating. I have a dog so they put me on the first floor by the dog area. The temperature in the room was perfect.

Business Family

10/10

Exceptional

05 Jun 2025

Laurel H

Girls trip stop

This was a comfortable stop on our way back from the Grand Canyon - a girls trip. Everything was clean, comfortable, seemed new, good breakfast, and we enjoyed the pool. The only negative was the lack or limit of wifi, but otherwise it was a great stay.

Friends_and_family Friends

10/10

Exceptional

31 May 2025

SHERRY

Excellent place to stay, friendly staff and very clean location is right off I17 easy off easy on highly recommended

4/10

Poor

30 May 2025

Jeff

Breakfast. Was cold hair tub bed wasn’t made looks like someone slept on it

Business Family

10/10

Exceptional

29 May 2025

Brian

We had a great stay!

4/10

Poor

24 May 2025

Mary

We had a room with a king-size bed—the bedframe base/cover was broken and super loud whenever there was any movement on the bed. Loud sleep. The only other room available had a much softer mattress, so we had to stay where we were for three nights. Exhausted.

We also had an incident with someone trying to gain entry into our room. Thankfully, we had the secondary lock on the door, but they managed to unlock the door and try to push it open--twice. When I reported to the front desk the following morning, they dismissed it as it was probably a staff member. \" At 10 p.m.?\"

When I reported to the manager via email upon checkout on Monday (she was out all weekend), she basically told me I was mistaken, as her logs didn't show any entry with the locks. Really?! Experienced traveler, and I know when someone is trying to enter the room. Unbelievable.

I've also never been told I was lying and \"mistaken\" because their logs didn't show any entries. What? There are no cameras, so they basically told me I was imagining things, and with a very strong implication that I made it up. Unreal. Avoid this property--completely mismanaged.

Leisure Partner

4/10

Poor

22 May 2025

Steve

What I did not like was our original room had a really strong smell as if it been heavily sprayed with fabreeze to cover up a really bad smell, it did not work. We moved rooms to the second floor room 212 which did not smell, however the below the widow air conditioning was completely worn out. When ever the compressor switched on for cooling it was like having a diesel pickup next to the bed. Not one nights good sleep. The breakfast for the room price I did not expect a lot but synthetic eggs, micron thick bacon on one day only. Very poor. The competition is Holiday inn express and they win hands down. I would not stay here again

Business_and_leisure Family

6/10

Pleasant

19 May 2025

Katherine

We enjoyed the pool

Leisure Partner

2/10

Poor

18 May 2025

Samantha

Shocking behavior from front desk staff – completely unacceptable!
I’ve never had such a horrible experience at a hotel. The older woman at the front desk (white, heavy-set, with gray hair — no name tag) was not just rude — she was manipulative, aggressive, and verbally abusive in front of my young children.
She won’t wear a name tag and won’t give you her name, but her name is Toni. I spoke to a younger, kind lady at the front desk the following morning and she knew exactly who I was talking about and gave me her name. She told me I am not the first one to complain about her and that it is mandatory to wear a name tag.

My child was left crying, afraid we were going to be arrested — all because of Toni’s lies and power-tripping.

This woman is toxic and unfit to be in hospitality. Based on other Google reviews, this isn’t an isolated incident. Hampton, do better. Guests deserve respect and basic decency — not emotional manipulation and threats especially with YOUNG CHILDREN there!

Leisure Family_with_children

8/10

Excellent

18 May 2025

johnny

reservation upset

first i am upset at hotels.com the hotel did not have my reservation, it took 3 trys before i was able to chat via email.
cant talk to a live person. so the hampton inn took me in and i had to pay there price because they only had 3 rooms left. so hotels.com emails me that they will charge me a cancellation chargse i told them to call the hotel, which they did and that i will not be charged a cancellation, and they will refund me back my charges.
i cant believe that i could not talk to a live person.

Self

8/10

Excellent

14 May 2025

Gerald

Good stay like most Hamptons.

Leisure Partner

10/10

Exceptional

12 May 2025

Louis

Great property

Leisure Family

8/10

Excellent

10 May 2025

Verified traveler

Good place to stop and gather.

Convenient and a good place to stop.
The woman at the front desk was a bit brusque and snarky. But she did the job of checking us in efficiently.
The room was clean, comfortable and had everything we needed.
The property was super in offering an early (very) to accommodate the race we were there to be part of. That was great!

Partner

10/10

Exceptional

04 May 2025

Tim

Great stay.

10/10

Exceptional

01 May 2025

Scott

Comfort stay

It was very comfortable and quiet. I was there for two nights for work so it was nice that it was quiet so I was able to get a good night sleep and be ready in the morning. Good hot breakfast and coffee

Business

2/10

Poor

22 Apr 2025

John

I have stayed at this property numerous times in the past. Upon arrival for a confirmed reservation they refused to accept my temporary Texas Drivers License. The front desk gave me NO alternative such as; my physical credit card to obtain the reservation, the Orbitz confirmation text message, my previous stay history AND my Hilton Rewards Account. Plus, they offered to cancel the reservation, to which I agreed and I exited the property to a Marriott Fairfield Inn 30 miles away. This morning 4/22/25 I found that the reservation had NOT been canceled and the full amount charged to my credit card. Of course, the charge has been disputed and credited to my account. This may be a \"one off\" incident and I will never stay at a Hilton property in the future.

Leisure Self

2/10

Poor

29 Mar 2025

Jullie C

After a terrible breakfast experience, where the food attendant was coughing in the prep room we returned to our room to get ready for the day. My husband was in the shower, I was lounging on the bed and two employees entered the room. They exited as soon as I announced my presence. We called the front desk, and informed the manager on duty who said she would look into it. We didn’t hear back until we checked out. She then stated that the room was placed “out of order” and that the bed was to be taken apart. I asked why we were put in a room that was out of order - no good response to that.

I have honestly had really good luck with Hampton properties-but would not recommend this location.

Leisure Partner