Happy Valley House

2/10

Poor

22 Mar 2026

Zachary

Camcelled immediately after booking and requested a refund. Property owner denied it saying they were waiting for me to arrive even though I had cancelled. Total scam

10/10

Exceptional

15 Mar 2026

Michael

We stayed in the James Bond room. It was located upstairs with a shared bathroom.

8/10

Excellent

13 Mar 2026

Delmar

Very nice neighborhood, nice house. Room was fine. Parking on street not my favorite, but was fine. Shared bathroom was a surprise--either I missed that fact, or Expedia wasn't clear. It turned out ok because all of the guests were great. However, the experience could be terrible with bad guests.

Self

10/10

Exceptional

19 Feb 2026

Julie

Comfortable bed, great sheets and towels. Host greeted us, toured, showed where the coffee pot was. Place is quite large with a guest living room space. TV in bedroom. Just what we needed for this trip

Partner

8/10

Excellent

16 Feb 2026

Lila

Very clean and beautiful room. Since gone all day couldn't enjoy the beautiful pool. Didn't like sharing a bathroom, however.

Business

2/10

Poor

04 Feb 2026

Lyle

Rented room with private bath got there was shared bath with 3 other people didn’t stay would like refund

Partner

10/10

Exceptional

31 Jan 2026

Trevor

We did not expect it to be a room in someone’s house. I thought it would feel intrusive on the stay and the entire experience. It turned to to be the opposite. It was a much needed, nice, peaceful stay that felt just as private as a hotel.

Leisure Partner

10/10

Exceptional

11 Dec 2025

martina

I had a lovely time here. This was my first time, and definitely not my last !! I highly recommend it .
So much better and nicer than staying on a hotel . The neighborhood is gorgeous, dining very close by as well as shopping. Easy access to the freeway- all 10/10 !!

Leisure Self

8/10

Excellent

10 Jun 2025

Bradley

This isn't a hotel experience at all. It's a very nice room with a shared bathroom. The bed was very comfortable and the pool, a life saver with the 107 degree temperatures. It just what we were looking for.

Partner

8/10

Excellent

10 May 2025

Young Soo

I like it overall. Just wished emergency phone worked but granted we arrived 2 hr later than the og deadline at 9pm - but we got super late check out so it was a treat. I amend the og post.

Business_and_leisure Partner

4/10

Poor

29 Apr 2025

Alicia

This is a private home where the owner rents rooms. It was my mistake that I didn’t realize the rooms all shared one bathroom or I would not have booked the property. Given that the facilities were shared, I would expect that they would have been cleaned daily which they didn’t appear to be. The man/ men sharing the bathroom insisted on leaving the toilet seat up, day after day. On more than one occasion over my 4 night stay, dishes were left piled up in the kitchen sink. The property was overwhelmingly scented with plug in room fresheners everywhere. Bath towels had to be hung in the closet as there were no towel bars or hooks.

6/10

Pleasant

11 Apr 2025

Jacob

Difficult to figure out how the tv worked

Leisure Self

10/10

Exceptional

14 Mar 2025

Cody

Was a great experience

Business_and_leisure

10/10

Exceptional

11 Mar 2025

eliza

I liked that we had our own room to stay in with a key! It made me feel safer and more comfortable.

Leisure Partner

10/10

Exceptional

25 Feb 2025

Janet

Friendly and pleasant place to stay.

Business Self

4/10

Poor

14 Feb 2025

Verified traveler

Didn’t feel welcome by the owner. Apparently the owner didn’t expect guests to stay there rather then just sleep at night & go out day times. Felt the owner wasn’t friendly but demanding & a bit rude. I don’t think I would recommend this place to my friends.

2/10

Poor

18 Jan 2025

Randy

Bedroom at a house

Booking through hotel.com I thought I was booking a hotel room. This was a bedroom with a shared bathroom at some guys house. Was not a comfortable situation.

Business

10/10

Exceptional

01 Jan 2025

Ross

This is a house where the owner rents a few of her rooms. The bathroom is shared. This wasn’t exactly clear to me. My room had a fridge but no microwave. The owner let me use the microwave in her kitchen. Also, I was able to make coffee in the morning in her kitchen.Anyway, it’s a nice house and the owner is very pleasant and friendly.

Leisure

10/10

Exceptional

25 Oct 2024

Stephen

This was a very unique experience. The host put us in the 'Bond '

Business Partner

10/10

Exceptional

22 Sep 2024

Rick

I WILL be returning.

Business_and_leisure Self

2/10

Poor

25 Jul 2024

John

Just don’t they have a bedroom upstairs and the don’t refund even after the bait and switch. NOT a hotel!!!!

Business Self

8/10

Excellent

27 Apr 2024

andrea

Great value for a stay in Northern Phoenix

I appreciate the host being available to greet me after the posted check in time to show me the room and amenities even though there was a map provided for after hours check in. The area was quiet and it was a comfortable room, but I felt the room was stuffy and it is central a/c through the whole house so there was no individual control in room or a ceiling fan. The shared bathroom sink was not as tidy, but there was another sink I was able to use. Quiet even though there were others in the house.

Self

4/10

Poor

09 Apr 2024

justin

Was greeted by a marijuana smelling guy with bandages on his face. An uppity foreign real estate agent could not provide motorcycle parking off the street. Barking dogs and screaming children outside.

Leisure Self

6/10

Pleasant

08 Apr 2024

STEVEN

I liked the area /neighborhood. The outside of the house and landscaping was great. The inside of the house was a little run down. The paint in the bathroom was peeling off the wall and it was dirty around the door knob. The carpet in the bedroom had stains. It seemed like the house had excessive wear and tear on the interior.

Business Self

4/10

Poor

07 Apr 2024

Leslie

Bed was comfortable HOWEVER….
Bathroom needs maintenance-corners dirty and worn. White towels are grey and stained. Shower curtain dirty.
Mini fridge still had someone else’s takeout food in it.
Place reaked of weed from on sight manager. Did not feel comfortable here.

Leisure Partner

10/10

Exceptional

29 Mar 2024

verna

Very comfortable bed and terrific shower. Host was wonderful!

Leisure

6/10

Pleasant

24 Mar 2024

Irina

This is a private house, and one of the owners lives there on constant basis. You would rent just a room in the house, not a kitchen, and you are not welcome to use anything else but your room.
The room is not big, AC preset by the owner, you cannot change it, and you share the bathroom on the second floor with other people.

Leisure Family

10/10

Exceptional

19 Feb 2024

Anthony

My stay was cozy. I wasn't there much during the days, but when I was there, it was peaceful. Comfy bed and TV. Great spot if you're just looking for somewhere to lay your head at night.

10/10

Exceptional

27 Jan 2024

Jeremy

Hidden Gem

My fiancé and myself stayed for a night. It was just what we were looking for, nice and quiet. Very clean and the owner was easy to contact via text message. Seemed like friendly people to me. I would recommend this place to others as well. It is more of a room with shared areas like the restrooms and kitchen but we didn’t see anyone the entire time we were there and enjoyed our stay.

Partner

10/10

Exceptional

27 May 2023

Anthony

Quite and nice area. Room was clean.

Leisure Self

8/10

Excellent

01 Apr 2023

Donald

For the price, it was a good value with comfortable beds. You're renting a bedroom in a private home. Loved the shower strength.

Leisure Partner

2/10

Poor

29 Mar 2023

Carlos

Reservation was made by mistake. Contacted Expedia right away but the phone app does not let you cancel unless you have itinerary number & who carries that around. Called the hotel directly & was told \"I'd be put on a list\" - not sure if this is the US or Venezuela anymore...expecting full refund from Expedia...

Business Self

6/10

Pleasant

25 Mar 2023

susan

This is a boarding house and we had a small room with a bathroom down the hallway. We had to move our car because a neighbor said their yard was not visible. The driveway was saved for regular boarders. It was ok but unexpected. Nice boarding home in a nice neighborhood.

2/10

Poor

15 Mar 2023

Chong

I did not stay
Residential house share with other 4 guest
This is not hotel
Very Disappointed with hotel.com

Partner

6/10

Pleasant

12 Mar 2023

Verified traveler

I would not stay here again

This is a personal home, NOT a hotel, which was not clear when I was booking it. We were sharing a bathroom with other guests, which was also not clearly stated when booking. As soon as we turned out the lights to go to sleep, a smoke alarm in the hall started beeping because it needed a new battery, so that kept me awake most of the night. When we left in the morning, we saw no sign of our host, so were unable to inform her of any issues.

Friends_and_family Friends

10/10

Exceptional

26 Jan 2023

VINCE

We didn’t realize it was someone’s private residence when we booked it but it was clean and cozy and inexpensive. It’s not fancy but if what you need is a place to rest your head it’s a good option.

Business_and_leisure Family

2/10

Poor

08 Jan 2023

Jonathan

It’s Not recommended

Business Self

2/10

Poor

11 Oct 2022

Brandon

Stay away.

The description of this property is misleading. I showed up and this very creepy man met me at the door explaining it was an Airbnb. I felt SO uncomfortable with him. Everything in me said to run. But I excused myself to get my bags and sat in my car calling trying to find a hotel. He stood in the front window just watching me. When he saw me looking at him, he stepped aside into the curtain, as if he couldn’t be seen. It was creepy as hell. Someone on your end needs to know how this property feels. I did not stay there. I did not feel safe there. And it was so unnerving, I am still deeply bothered by the experience.

Self

10/10

Exceptional

08 Jun 2022

Mark

Was very comfortable and quiet.

Business Self

10/10

Exceptional

02 Jun 2022

Bradley

Nice and quiet. Good pool, too.

Business_and_leisure Family

10/10

Exceptional

29 May 2022

Brook

Room was quiet and clean. Bed was comfortable!

Leisure Family

10/10

Exceptional

12 May 2022

teresa

LOVED IT! Hosts and home were lovely. Felt welcomed and relaxed to come and go as needed. Clean and located in a quiet, residential community. Perfect spot to drive 30 minutes or less to shop, eat and sightsee

Leisure Self

10/10

Exceptional

09 May 2022

Claudia

A well maintained home at a reasonable price. Comfortable rooms, quiet, with all the amenities of a hotel. The only hitch is sharing a bathroom, but that was no big deal as it was clean and no different then staying at a friend or family members home.

Leisure Self

6/10

Pleasant

03 Apr 2022

Teresa

The property was nice and clean, although the description given is a little misleading, you have to read further into to the it to realize it is a residential home that has been converted into a semi quasi hotel. We were driving in from 3hrs away and could not leave earlier than 5:30pm due to work, did not see that The check in time cut off was 9:00pm, also it was a non-cancellation booking. We did notify the property and was told that a key would be left out so that we would be able to get in. When we arrived it was about 9:10pm the property was completely dark, not one single light was on, did not even have any motion lights. So here we are fumbling around in the dark trying to find this key and trying to unlock this door. Once inside, again very limited lighting, we did find our room with the map that was left for us. The room was very clean and neat, but again no lights!!! We did eventually locate the small bed side lamps which provided minimal light…. There was no a/c control in the room, but in the instructions it stated the a/c is controlled by the owner. The room was hot and uncomfortable so we finally opened the window just to try to get some cooler air inside. There is also one community bathroom for all the guest to use, which makes it interesting in the morning trying to get ready. In our room there was no vanity table or even just a mirror to use.

Leisure Family

10/10

Exceptional

30 Mar 2022

Robert

It was a private house and we were the only guests that evening. It was convenient for us go get to our destination. More like a Bnb, there were no crowds or noise.

Leisure Partner

10/10

Exceptional

02 Mar 2022

Mel

Great room!
Thank you.

Leisure Self

10/10

Exceptional

28 Feb 2022

Hannah

Greta experience, the host was really flexible with check in time and we loved the decor of the house. Definitely would come back!

Leisure Partner

8/10

Excellent

16 Feb 2022

Amy

We only had a brief stay, quite literally came in at night, slept and left early next morning. But it was a very good sleep because the room was super clean and comfortable. Wished we had time for a swim in their beautiful pool!

Business_and_leisure Family

10/10

Exceptional

14 Feb 2022

Olga

While somewhat unconventional (not really B& or VRBO, but a house with people who live in there and rent out rooms upstairs), it was actually really nice, quiet, polite, very inexpensive, and personable. Sort of like staying at your friends', when they are not there. The owners are very nice, and I was so grateful to be allowed to take a shower after a check-out time (I ran a trail race that day). Thank you, Christine and Richard!

Leisure Friends

10/10

Exceptional

11 Feb 2022

Matthew

Very nice people

Leisure Partner

10/10

Exceptional

22 Nov 2021

Garrison

Next asked for or received the wifi password and never saw the owners again to ask for the password. Should have been provided in the room.

Leisure Partner

10/10

Exceptional

18 Nov 2021

Kenneth J

Very quiet

Leisure Self

8/10

Excellent

28 Oct 2021

Kevin

property was located in a quiet residential area. The bed was very comfortable, and we were the only guests at the house. check in and check out were

8/10

Excellent

04 Sep 2021

Angie

It was a great home away from home.

Business_and_leisure Family

10/10

Exceptional

16 Aug 2021

Verified traveler

It os someone's house. Think of it as a British style B&B in the middle of the Arizona desert. You don't get the \"full-on English breakfast,\" however. But, it is a nice, quiet stay.

Business_and_leisure Family

6/10

Pleasant

13 Jul 2021

Vickie

Know before you Go!

Did not expect it to be someone's home. Shared toilet had to be fixed by us before use. Nice home, but didn't feel safe

Partner

10/10

Exceptional

04 Jun 2021

Verified traveler

Bed and Breakfast (a very small breakfast) in the best British style.

Business_and_leisure Self

10/10

Exceptional

30 May 2021

Verified traveler

Beautiful propery. Very clean.

Leisure Partner

8/10

Excellent

02 May 2021

Josh

A pleasant place to stay

Happy Valley house is a nice home North of Phoenix. Christine and Richard are nice hosts. This was my second stay. During my first stay my room and the adjacent bathroom were clean and nicely appointed. This time I think maybe Christine was not available to clean. There were a few signs of the previous tenant - I am probably overly vigilant about this. There is a lovely pool with a water feature and tortoises that live in the back yard. Both mornings I woke up to a lovely view of hot air balloons out the big picture window on the landing that I enjoyed in the backyard as well. There is a choice of Keurig coffee and some breakfast muffins and danishes are provided. Its a large house and I have yet to run in to any other guests except just briefly, even though I am told we sometimes share the bathroom. Its a quiet neighborhood and from the looks of it, a safe one. My litmus test is \"Would I recommend this lodging to my mother?\" Yes I would!

Self

8/10

Excellent

20 Apr 2021

Verified traveler

Not the cleanest, but quiet

Wrinkled sheets made us wonder whether they had been washed? Carpets were very dirty. Bathroom seemed ok, until we opened the shower — wasn’t scrubbed at all.

Partner

10/10

Exceptional

11 Apr 2021

xiaochuan

Great experience

It was great experience. Checkin process is super easy. House condition is great! We will come back in the future. We will refer to our friends.

Friends_and_family Family

10/10

Exceptional

04 Apr 2021

Cathy

Happy Valley

Beautiful, clean home! We had comfy beds, nice tv, friendly hosts.

Partner

2/10

Poor

31 Mar 2021

Verified traveler

1st Bad Review 1st Home on Hotels.com

I didn't get to stay at all due to this listing appearing to me like a home for a stay instead of hotel which was very amusing to my daughter and I until we called the number of the owner and came to find out it is a single room and there's multiple people staying there and we would be sharing a bathroom with strangers. My kid immediately said no to take her home and i am a single parent so we had to pay a night worth of no stays. Sadly dissapointing.

Friends_and_family Family

10/10

Exceptional

11 Mar 2021

Verified traveler

Beautiful home, convenient location, the room and amenities were great. Fridge in the room, zillions of tv channels, comfy beds, Christine personally made sure I knew how to use everything and I slept like a baby. Def would be back!

Business Self

10/10

Exceptional

04 Jan 2021

karen

Happy Valley House

Christine and Richard were wonderful! The house was lovely and comfortable. We enjoyed our stay. Thank you!

Friends_and_family Friends

6/10

Pleasant

23 Mar 2020

Verified traveler

The place was clean except for the windows. The blinds were broken. However, we would not stay at this place again. It was too restrictive. We were asked not to place anything on the furniture because it scratches too easily. We picked up the key and then went out to eat. Upon our return, the TV was on but the volume was set so low you couldn’t hear it. It felt more like a bedroom in a home verses a hotel.

Partner

8/10

Excellent

21 Mar 2020

Verified traveler

Clean and quiet. Shared bathroom was new to me during a hotel today.

Friends_and_family Friends

8/10

Excellent

09 Mar 2020

Verified traveler

We tried something different, my husband and I. We went to Spring Training. The house was great but the best part were the other couples we met, and our morning conversation before we left for our daily adventures. We met couples from Michigan, Wisconsin and Huston. We’ll stay here again. Thank you Christina and Richard. You have a lovely home.

Leisure Partner

10/10

Exceptional

08 Mar 2020

Verified traveler

Property is on the outskirts of Phoenix (north); quiet

Leisure Partner

2/10

Poor

15 Feb 2020

Verified traveler

Noises all night, kitchen sink full of dirty dishes and didn’t like me useing the sink

Business_and_leisure

2/10

Poor

04 Jan 2020

GEORGE

This is a home that rents out rooms for the night and not a hotel. So this did not work for us. Stayed one night and checked into a hotel.

Self

10/10

Exceptional

26 Nov 2019

Verified traveler

The owners were very gracious hosts and very accommodating. Nice and relaxing getaway.

Friends_and_family Family

4/10

Poor

25 Nov 2019

Chris

Please be sure to not arrive after 1 am. My circumstances made that necessary but the nice folks running the place could not wait up.

Leisure Self

2/10

Poor

15 Nov 2019

Verified traveler

I asked to get a refund. The place seemed nice enough but was far from anything. The room could only be accessed though the main residential type home entrance. I didn't stay and didn't get a refund. I suppose the owner might think I should have had an alternative veiw . But I think the owner should also have an alternative veiw and if someone doesn't want to come home late from a bar in a taxi and and disturb the whole house or otherwise my anyhow. No refunds!! And the insurance won't cover you for not wanting to be stay there so I'm screwed

Leisure Self

10/10

Exceptional

24 Oct 2019

Verified traveler

I really didnt realize i was booking a room in an occupied home, little different for me but turned out okay.

Leisure Self