Name: Motel 6 Phoenix North Bell Road
Address: 2330 W Bell Rd, Phoenix, 85023, US

10/10

Exceptional

16 Jul 2026

Craig

Room was very clean. The staff were helpful and professional. Free parking near room. And pet friendly so it wasnt an issue to have my service dog stay with me.

10/10

Exceptional

16 Jul 2026

Melissa

Housekeeping manager Martha is absolutely amazing, so kind and helpful. She has made certain that this motel has been absolutely as accommodating to my needs as was possible. I am very grateful for her willingness to help me in any way she could, she is a wonderful employee who deserves a raise!!

Self

10/10

Exceptional

15 Jul 2026

Craig

Clean facility, clean rooms. Great rates. Especially through hotels.com. very good customer service. Fast, easy, simple, enjoyable!

Friends_and_family Friends

2/10

Poor

09 Jul 2026

Crystal

It was awful the room was dirty and when they said they cleaned it the didn't even change the bedding

Partner

2/10

Poor

07 Jul 2026

Savanna

Traveled with two small children, room was absolutely filthy, the vents were twisted and caked with dirt. Bathroom was outdated and broken. Did not stay the night. Area was very sketchy.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Shannon

I liked that there very much trying to improve and have and was very pleased cause the staff is very good people

Pet

8/10

Excellent

29 Jun 2026

Amanda

The staff is amazing and they do their very best to accommodate the guests yet still follow proceedure
. There was plenty of parking and it was quiet. Only downfall I could see was that of the pool needed tending to.

Self

4/10

Poor

27 Jun 2026

Nebiyu

Noisy

Self

2/10

Poor

20 Jun 2026

Shannon

Absolutely horrible got ripped off no ac no tv no garbage can there were atleast 10 roaches

Pet

2/10

Poor

19 Jun 2026

Russell

There is no real AC. It's a swamp cooler and its always broken

Self

2/10

Poor

18 Jun 2026

Lester

No AC for 2 night

2/10

Poor

13 Jun 2026

Chris

Absolutely no AC and they did nothing about it and wouldn't give a refund

4/10

Poor

13 Jun 2026

Chris

It's hot the ac doesn't work

Friends_and_family Family

2/10

Poor

07 Jun 2026

Lita

It was so dirty, flys everywhere dog food under the beds. Smashed roaches stuck to the wall. I didn’t even stay the night . I left a few hours later to sleep in my car. Wasted $69.

Partner

2/10

Poor

06 Jun 2026

robert

Paid for wheelchair accessable room, however was Overbooked forcing us to pay extra for a different room not wheelchair accessable. No air-conditioning. When asking staff for a different room or refund was told to \"power cycle the AC and deal with it\" eventhough in Arizona it is illegal to rent out a commercial property or room with no working AC. Roaches. No manager on site when I first complained through hotels.com so no refund was given as of yet. Very bad experience.

Partner

4/10

Poor

27 May 2026

Rachael

My only comment would be that it's better to be there then sleeping in the street.

Partner

2/10

Poor

22 May 2026

Denis

Worst stay. Motel is run down

10/10

Exceptional

19 May 2026

Willie

I liked it

Self

2/10

Poor

18 May 2026

Russell

TV's don't work bathtub fills up when taking a shower and drain very slowly no microwave or refrigerator.wouldnt stay if the price wasn't what it is

Partner

2/10

Poor

13 May 2026

Steven

This place has really bad consumer service when I arrived at the place. The lady was very moody. She didn’t activate the card right I came back down and asked her seems like she got a little bit upset when I went into the room the room smelled like cigarette it was really hot. I went to turn on the AC. There were no AC control box. It seemed like it had been broken off the wall. The AC did not function. I then went to the front desk and asked if they could switch me rooms and she repeatedly rudely said. know that because she already had switched out a lot of people for the day and that she was not doing anymore. I asked to speak to maintenance. She got mad and said no one was gonna speak to me that I pretty much lost my money no refund available nor another room I didn’t have to sleep outside in my truck due to this issue

Self

4/10

Poor

07 May 2026

Victor

Clean room okay property but too many prostitutes loitering around

Friends

2/10

Poor

07 May 2026

jeanine

Dirty. We got switched to four different rooms some didn't have a TV one room just didn't even have a shower it was disgusting and we were concerned all night because there were homeless people and individuals Roman department at night I felt really unsafe.

2/10

Poor

01 May 2026

Julie

The rooms are very dirty very hot no air condoning and when i told the manger i have a a fib hear problem they still gave me a hot room

Pet

10/10

Exceptional

30 Apr 2026

mazzy

Clean

Partner

2/10

Poor

29 Apr 2026

Daniel

Too many Tweakers

Self

2/10

Poor

29 Apr 2026

robert

Roaches

Partner

2/10

Poor

29 Apr 2026

Matthew

Rooms have problems from no AC, no hot water, non working microwave, and sometimes a broken television.

Self

4/10

Poor

28 Apr 2026

Joseph

Bad area of town

2/10

Poor

27 Apr 2026

Matthew

I have stayed here about three, maybe four times… The property is horrible, mostly people engaged in illegal activities… Rooms are lightly cleaned and you should be cautious if using their towels, bring your own… Twice now the air conditioning system didn’t work… Furthermore, this last time when the room didn’t have air conditioning, it took me over an hour to resolve as they didn’t want to issue a refund nor let me change rooms; but, I was finally able to move to a new room… However, fast forward a few weeks when I need a room for a night again, I am banned from the property! I assume they don’t like guests holding them accountable as just desire the criminals who won’t complain or make them fix their property!

Self

2/10

Poor

25 Apr 2026

Rafael

Had a lot of crackheads a lot of hookers, blood stains over the walls, dirty sheets, dirty floors, stinging cigarettes, missing fire detector a lot of homeless hanging out on the property Didn’t even stay just left

Self

2/10

Poor

19 Apr 2026

David

My room was roach infested there were stains on the ceiling and it looked like black mold in the bathroom ceiling, I saw a lot of drug dealing and usage along with other sketchy activities, you had the homeless roaming the property and it was noisy, I mean, there are policies and rules regarding your stay at these places, and I would think it would be enforced more, just to make it a nicer safer stay for guests

Business Self

8/10

Excellent

16 Apr 2026

Edward

Didn't park (no car). Parking lot lit well. Price o.k. I guess. Pretty average for this time of year
Staff awesome 😎💯.
(But don't call, phone rings forty or fifty times before someone answers.)
All in All, I'd say not bad
Not great but, not bad
You get what you pay for. Great staff though !!

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Genesis

Great

8/10

Excellent

14 Apr 2026

Shelley

Was ok

2/10

Poor

12 Apr 2026

Julie

The staff was rude always giveing me a room with no air conditioner I r a upstairs they gave a room with a toliet with simeon elses crap in the toliet

Pet

4/10

Poor

11 Apr 2026

Anderson

The desk clerk upon check-in was not the most kind or understanding. All the other desk clerks were way better! The area where this motel is locared is a rough place, lots of shady people moving about all day and night, drug deals and prostitution going on on the property and lots of noise! The room smelled of smoke, the lightinh in but the room was dimly lit and there was only one towel, I asked for another but was told that is all they gave out.
This is a place i won't stay at again!

Self

4/10

Poor

08 Apr 2026

Shari

Ok

2/10

Poor

02 Apr 2026

Gregg

No water i. Sink...a little in shower. Tje sheets were blood stained like a woman had her period and she just used the bed. Absolutely tje worst motel 6 ive ever stayed at

Pet

2/10

Poor

29 Mar 2026

Amanda

Check in was good, the lady was very nice and got me checked in fast. They even had an option for a smoking room. How ever once i entered the room everything changed. Theres no air control except on low or high. The worst part is that it didnt work at all. No fan so after a shower the humity with the rising outdoor heat was so extreme it was paralizing. I swelled up with water retention and i just kept passing out while having a hard time breathing. I got out to walk the dogs and it was a relief of cooler air. Open the door to the room and got hit by a wall of heat like it was in the middle of summer and your trying to get into your car thats been sitting in the sun. Except theres no way to open a window or turn on the air to push out some heat. The room was dirty and had no trash can. They claim to have everything like a normal motel 6 but there was no tv in the room and no wifi. The only nice thing was the animals werent a problem, they dont charge extra for them. If something happends when its time to check out; say waiting for a ride, the day time staff arent nice enough to even see if your ok or need help. She will have her staff call to have you 86d from the property. I had to stay an extra night and they refused to give me a room that had the air working. They said they would send maintence. No one ever came. I had to go to the urgent care because i was over heayed and had so much trouble breathing. This place wouldnt even consider a discount for the trouble. Beware!!

Partner

2/10

Poor

28 Mar 2026

Daniel

Roaches, mold throughout, inoperative wall outlets, broken shower rod, moldy shower curtain dragging in tub, decrepit furnishings, missing light bulbs in numerous fixtures, numerous cigarette burns on all furniture, tub, return air grill missing filter and dripping water onto floor, walls poorly patched and repaired, bathroom door does not close, bed improperly made (top sheet on top of blanket), bathroom exhaust grill falling off. This place is an unsanitary dump. Hard to believe brand and inspectors would allow it to remain in business.

Partner

2/10

Poor

28 Mar 2026

Meiping

The room

2/10

Poor

27 Mar 2026

Carolyn

Did not feel safe at all wasn’t sure if our car would be safe or if it would be vandalized overnight

Partner

2/10

Poor

26 Mar 2026

Donald

Room was filthy, blood stains on pillow,
Hair in the tub and the bed.
Booked for two nights on Expedia. Went out for the day after our first night and came back to discovered they packed half of our stuff up and only booked us in the room for one night.
Had to deal with the site manager to have this corrected. Hard to get up the stairs to our room because homeless people were burning meth on tinfoil on the stairways. Junkies and homeless everywhere…. Second worst place I’ve ever stayed in my life..

2/10

Poor

25 Mar 2026

TED

air conditioning didnt work very well, tv not at all, sad property, only advantage was price, you get what you pay for and sometimes even less

Self

2/10

Poor

24 Mar 2026

Kenny

No air conditioning

2/10

Poor

23 Mar 2026

Jose Alejandro

No, too many homeless, cleaning needs attention, and structure of the property needs a heavy attention

Self

2/10

Poor

22 Mar 2026

Jose

Property no problem getting a room while having a reservation was a problem couldn't get a room till 730 .did the job got some sleep. over all I won't be back sorry but it is what it is

Partner

2/10

Poor

21 Mar 2026

Kenneth

The room was dirty including the bathroom. There was no amenities, as in no fridge, no microwave, no television. Since I prepaid with expedia i was locked in for the duration so I grabbed bleach and a sleeping bag.

Self

4/10

Poor

19 Mar 2026

Humberto

The room offer to us was not very clean, it smelled a lot of cigarettes, it had no internet because they have issues with their signal it only worked near the swimming pool and reception, water was dripping from the ceiling, and the air didn't cool well, I don't recommend staying here

Family_with_children

4/10

Poor

18 Mar 2026

Joseph

tweaker town

Self

2/10

Poor

18 Mar 2026

Artemio

Nasty stay away from all motel 6 in Phoenix, Arizona

Business Self

2/10

Poor

18 Mar 2026

Charles

Room reeked of smoke, cigarette burns in the curtains. Bed sheets were \"clean\" but stained. The hotel is also home to long-term residents. After checking in, decided to leave and find another hotel.

Friends_and_family Family

4/10

Poor

17 Mar 2026

Human

The place is trash in the middle a trash area. The staff is friendly enough and did their jobs, but apparently their job doesn't include doing something about the obnoxious pieces of filth having around the property without renting a room. If they weren't folded up where they were on fentanyl they were telling at passer bys. Seriously call the cops they are trespassing.

Self

2/10

Poor

17 Mar 2026

Richardson

No, this property does not belong on this platform as an option for travelers.

Partner

2/10

Poor

17 Mar 2026

Ricardo

Worst hotel. At night a lot of homeless people hang out by the pool area. It's so loud at night, you can hear people fighting or drinking outside. Definitely not a family place. And lets not even talk about the cleanliness of the room... my bed had some questioning stains. Will not come back!

Self

2/10

Poor

17 Mar 2026

Luis

Booked a non smoking room that horrendously wreaked of smoke, there was a bunch of what appeared to be homeless people that hung out in the parking lot, and the ac in the room stopped working and I was told there is no maintenance worker available or any other rooms available neither. I will never stay here again and would definitely not recommend this hotel to anybody ever.

Family_with_children

2/10

Poor

14 Mar 2026

Richard

Avoid this place! Not a single chair. 1 sheet on a broken bed. Cockroaches. Road noise is terrible.

10/10

Exceptional

14 Mar 2026

Amanda

Clean chill easy friendly

Friends

2/10

Poor

14 Mar 2026

Youm

There was a police tape around the dirty pool and the place smelled like poop. Staff were rude and the people stay there looked sketchy. Over all don’t stay here unless you want to end up on an episode of cold case

Friends

4/10

Poor

12 Mar 2026

Dan and Audrey

Not a great area to be in. Made me nervous. Drug dealers in parking lots!😣Room partially clean. Heavy dust around TV & on all lamps. Linens clean but thread bare, freyed, holes & tears in sheets, towels ragged with freyed & torn hems. All linens greige & in desperate need of bleaching (but they'd probably disentrigat!) Floors, sink, toilet & tub clean. This hotel is truly BARE BASIC (just 1 up from a tent in the sand!) But, the staff were very respectful & helpful. Truly delightful people! Parking lot & sidewalks were pretty ragged, bumpy & potholed too. Overall I'd give Motel 6 a grade D but staff an A. (You get what you pay for & if it sounds too good to be true it probably is! And it was!) I've learned my lesson. Never stay @ Motel 6 again!

Friends_and_family Family

4/10

Poor

12 Mar 2026

Andrew

The room just *barely* met the most basic of cleanliness standards and reeked of stale smoke smell despite being a nonsmoking room. Was not entirely confident in the safety and security of the property, either. Glad my stay was only one night, would not return.

Self

2/10

Poor

09 Mar 2026

Josh

Room was gross had no ac tried to turn the thermostat on and almost got electrocuted sparks flew everywhere.. was hot all night… crackheads milling around everywhere not worth the price at all

Partner

10/10

Exceptional

09 Mar 2026

William

Have more then one person takeing money

2/10

Poor

08 Mar 2026

Carole

Bath room stank.
Bedsheets and blankets stained... window covering had a hole..room too cold
..etc

Self

10/10

Exceptional

08 Mar 2026

Jessica

Reservations made for 2 bed got a room with fridge and microwave I didn't request and switched rooms shower head was broke and laml shade was cracked I was kicked out for these damage and I didn't. Management is very difficult to contact.. Staff need better phone and customer etiquette the manager needs a refresher on customer service responses

Pet

2/10

Poor

07 Mar 2026

Alexander

I never had high expectations but this is a very run down spot. Basically a homeless shelter. People very loud all night long high on drugs. Trash everywhere. Cigarette burns all over the room. Sheets gross. Everything was pretty much disgusting. Bring ear plugs and your own blankets/pillows. Im not usually one to leave a review but this place was bad enough to warrant one.

Self

2/10

Poor

06 Mar 2026

DavId

I requested for a handicap room In the ending up staying in a one bedroom With no handicap accessibility for the restrooms Bathtub Look nice they look like there was a big water spot on top of the Shower head Also the sink Flush Or drain It was a Visitation to Motel

6/10

Pleasant

06 Mar 2026

Geraldine

The only reason I stayed was they allowed pets

2/10

Poor

04 Mar 2026

Jose

Horrible experience and conditions of the room

Partner

2/10

Poor

28 Feb 2026

Sean

Its a drug motel. Nothing but meth heads walking around. Please do not bring your family here.

2/10

Poor

28 Feb 2026

Elise

We checked in and checked right back out. The place was pretty gross, there was trash all over the property and a lot of unsavory people lingering around the property. We got in our room and there was brown stains on the sheet, bed didn’t even have a blanket and there was clearly no attempt to clean the room because the floor was filthy. We got a refund and got the hell out of there.

Do not stay here if you value anything you own or your health.

2/10

Poor

28 Feb 2026

bernardo

Worse stay ever dirty bed smelled like piss with a stained tv didn’t work in total it was a really bad experience and would not recommend that place to nobody

Friends_and_family Family

8/10

Excellent

27 Feb 2026

SELMA

Staff was good, room... not too much but the necessary to expend the night

Partner

2/10

Poor

27 Feb 2026

Anthony

Room was pretty much dirty , floors was dirty, bed sheets was dirty, restroom was dirty and tub also had rolls of toilet paper in the walls and infested with roaches

Partner

2/10

Poor

26 Feb 2026

Jesse

Traffic people on the stairs, homeless people roaming halls entrances.rooms a mess. Repairs of ceilings not completed and being rented.
1.no repairs paint peeling caulking needed.
2. TV smashed in one room.
3. checked four rooms before could get even one decent looking room.

Partner

2/10

Poor

26 Feb 2026

Ben

This place was an absolute dumpster fire run but shysters. People openly smoking meth on the balconies and walkways, the hotel charged me only to deny me a room, and you can’t for the life of you find a phone number to call the front desk. DONKT STAY HERE

Partner

2/10

Poor

25 Feb 2026

Leonard

If I could give this place 0 stars I would I don't know how you can be in those rooms ! There are pure disgusting! I checked in and got into the room And it was filthy burn marks everwhere blood ever where . Body fluids and pubic hair all over the bathroom bed not even made . I went to the front office and told the front desk person About the si

2/10

Poor

23 Feb 2026

Kathleen

OMGOSH
Crack heads hangin out!!
Dont go here!!

Partner

2/10

Poor

23 Feb 2026

Brianne

No tv. Floor was dirty. Walls, box springs, doors were brown and stained. Room key consistently did not work.

10/10

Exceptional

23 Feb 2026

Orrie

The Beds are very comfortable. This place has great discipline.

Friends

6/10

Pleasant

22 Feb 2026

Dylan

Cold and no fridge and microwave

Partner

2/10

Poor

21 Feb 2026

Kris

There was no Internet on that side of the motel and the heat/air-conditioning was not working. No fridge or microwave in a room costing over $100 per night.

2/10

Poor

20 Feb 2026

Andres

Room was dirty blankets,towels to old

Self

2/10

Poor

19 Feb 2026

Natalie

The staff was rude and overbooked, therefore canceling my reservation

2/10

Poor

18 Feb 2026

Douglas

Upon arrival to our room, we could see it hadn't been cleaned. Further inspection slowed the bed had been slept in, sheets not changed and were dirty, a dead bug of some kind on one of the pillows.
Blood on the wall in the bathroom, bathtub not cleaned and long black hairs everywhere.
We are waiting for our refund from Expedia as we could not stay at this hotel and moved to another.

Partner

4/10

Poor

17 Feb 2026

Jeff

Run down condition in general. Lamps not all functioning. Cigarette burn marks on floors, bath tub, and counters. Very frustrating door lock which required two replacement cards and still needed multiple attempts every time. Linen was in poor condition and had visible stains in multiple places. The one good thing was the staff, who replaced the linen and in general were pleasant and helpful. Our experience this stay will make Motel 6 our last choice for lodging.

10/10

Exceptional

17 Feb 2026

Matthew

Great

2/10

Poor

16 Feb 2026

Roberto

The room was horrible! It smelled disgusting, like smoke. It was filthy: the walls, curtains, pillow cases, floors, bathroom walls were all stained. There was mold on the ceiling. No trash cans in the restroom or the room. The mattresses were horrible. The doorframe & door had a huge gap between them. There was constant foot traffic outside our door. People yelling curse words and smoking both cigarettes and marijuana. The a/c unit in the room was broken. We’ve stayed at multiple Motel 6’s in the past both in California and Tucson and have never ever experienced anything like this particular location. I’m more than sure it’s being used for illegal activities.

Friends_and_family Family

6/10

Pleasant

16 Feb 2026

Aidan

Pretty shady, but the workers are all very nice. The room was leaking everywhere so that could’ve been better.

Friends_and_family Family

2/10

Poor

16 Feb 2026

Abel

They gave us a room key and when going into the room other people where in the room. We go back to the front let them know gave us a different room the door wouldn’t open went back down stairs again!! The door finally open the tv didn’t work they told us they would move us into another room where the tv will work. Never moved us never called us expect us to go back to ask to move us room when they had mentioned they would move us. It was horrible the room wasn’t cleaned!! Horrible experience!!

Partner

2/10

Poor

16 Feb 2026

Pass

Horrible

2/10

Poor

16 Feb 2026

David

1st room the door could not be opened. We were given another room, it had the worst mattress ever, the tub was stained, cracked and seald with caulk. The tile floor needed a wet mopping. It was dirty. People making noise all night, outside the walks were dirty. Strangers hanging out. Long term rentals to distressed persons.

2/10

Poor

16 Feb 2026

Melissa

It was really bad since the beginning, smelled really nasty walking into reception and then I had to go back and worth with all my stuff like 3 times because the key wouldn’t work. As soon as I walked in the room it smelled like someone had just smoked a cigarette, curtain all ripped and nasty , bugs on the wall, all the sheets were dirtyyy and had cigarette burns on them, shower wall was full of hairs , and to top it all off , I think some people live there and the people next door never shut up, it was very scary this lady kept on making weird noises, she might of been on something, kept pounding on the walls and running back and forth and screaming, SO SCARY , I just wanted it to be morning already. Don’t recommend but I mean if you’re on a budget and just need it to sleep just know it’s way more worse in person

Business Partner

2/10

Poor

15 Feb 2026

Sabrina

The room was disgusting, there was very clearly prostitution and drugs being dealt. When i got there to check in at 4 p m i was told my room wasnt ready yet and to come back in 20 minutes. When i cam back, it still wasnt ready and i had to wait another 20 minutes. When they put me in my room, for which i paid for a single, with a fridge, i was out in a room with no working rv (literally shattered) the room was filthyy, and the heat didnt work, so i froze all night. This place is absolutely tereible, disguting and felt so unsafe. DO NOT STAY HERE!!!

Leisure Pet

6/10

Pleasant

14 Feb 2026

Santiago

It’s an ok place to stay. Room was decent, smelt like cigarettes. wouldn’t recommend it unless you’re tight on money or it’s the only option.

Family

2/10

Poor

14 Feb 2026

Cornelius

ROOM WAS HORRENDOUS

2/10

Poor

08 Feb 2026

Robert

A bunch Crack Heads roaming around and making noises and fighting. I would not recommend anyone go here.. It’s a Crack head Hotel. Roaches everywhere

Business Self

2/10

Poor

07 Feb 2026

Chris

Roaches, lots of them. No working AC. Power went out in room.
Was promised a discount and didn't get one..
This is without a doubt the worst hotel stay I have ever had in my life.

2/10

Poor

07 Feb 2026

Daniela-Rebecca

Room was dirty, there were stains all over the bed - disgusting! We left in a hurry, cancelled and at least received the refund without problems!

2/10

Poor

06 Feb 2026

Neil

Very troublesome door, after finally entering it was apparent that it had been forced open and never properly repaired.
No hangers or hooks.
AC didn’t work, it was a long sweaty sleepless night. It’s Arizona, AC is essential!
Drug dealing in parking lot all night.
Bed was missing a top sheet.
Cigarette smoke smell so strong that my clothes smelled like I had been in a bar all night.
Overall disgusting.
Pity because the other Motel 6’s I stayed at this trip, Palm Springs downtown, Thousand Oaks, were fine.

Leisure Self