Name: La Quinta Phoenix West Peoria
Address: 16321 North 83Rd Avenue, Peoria, 85382, US

10/10

Exceptional

14 Jul 2026

Reynelda

Overall the property was pretty nice. Centrally located to shopping and food. Wished the pool was indoors since it was so hot. Had some issues with the WiFi but other than that, all good!

Family

10/10

Exceptional

11 Jul 2026

Dena

They have the most amazing breakfast!! The staff is so friendly and helpful. Definitely will stay here every time I can and will recommend to everyone I know!! Hands down best hotel in the west valley!

Partner

2/10

Poor

09 Jul 2026

Stephanie

The hotel A/C was not up to par when it’s 110 degrees outside.
The tv in the room didn’t work. The remote was broken could not turn down the volume and get a correct channel to stay.
The room key did not work had to go back to the front desk. No one was there waited…. A maid came by and asked her if she knew where she was. Had no clue. Called the front desk while standing there no one came to pickup the phone. Another maid came by asked again. I was hot tired and finally another clerk showed up and got my key corrected. Again really hot sweating and tired.
Outlet in the room did not work.
I’m not going back

8/10

Excellent

08 Jul 2026

Andree Renee

Good breakfast!

Friends

10/10

Exceptional

30 Jun 2026

Steven

Rooms were very clean and our cat and Dog were comfortable. Bed was comfy and large. perfect for our 1 night stay in Peroia Az!!!!!!

Pet

10/10

Exceptional

30 Jun 2026

Odessia

Very quiet and clean. The breakfast was great and I would stay here again…

Partner

10/10

Exceptional

28 Jun 2026

Peter

clean room,

Self

8/10

Excellent

27 Jun 2026

Pamela

This property is close to my family. Convenience is key.

Partner

10/10

Exceptional

26 Jun 2026

John

Fabulous breakfast. Lulu, who was the server during our entire weekday, was just simply wonderful. The food was terrific and hot and continuously supplied.

The Hotel had problems with the pool and algae! Somewhat disconcerting to us, as our primary reason for staying at this hotel for a full week, was the pool.

Staff managed to deal with the algae and within two days we were back at poolside time at Comfort Inn and suites, a sister facility. Well done by the staff

Partner

2/10

Poor

25 Jun 2026

Crystal

Foul. The pool was the color of shrek the entire time. The room was dirty, the trash bins had ants from lack of changing it. We were there for four days and they were never changed. The one upside is the staff was really kind and acknowledge the lack of budget to pay for staff, however every day a houskeeper was seen, they just blatantly ignored the common area trash bins. Housekeeping was on call, you had to let them know 24 hours in advance to get service. Lastly, the main hallways have zero air conditioning, so throughout the day, in the summer, you are looking at a 90 degree temperature walk from your room to the elevator and the main hallway entrances into the hotel are broken and do not lock or latch at all, so anyone can walk into the hotel.

Family_with_children

8/10

Excellent

22 Jun 2026

Jessica

It was good. We had a terrible experience at a previous location called extended stay. Recommend La Quinta.

Partner

10/10

Exceptional

21 Jun 2026

David

Very clean and friendly staff

Self

6/10

Pleasant

21 Jun 2026

TIMOTHY

The worst thing was the shower valve didn't work. Therefore NO SHOWER just a tub.

Pet

2/10

Poor

19 Jun 2026

Brian

One star for the staff. They were always friendly and helpful.

No stars for: overall poor condition of the premises, especially the elevator. Buttons on 3rd floor were wired incorrectly. Hotel rear entry door was never locked. Room was subpar also: inconsistent key card reader (had keys changed multiple times), air flow / fan not working in bathroom, air conditioner was extremely loud and clanky, and miscellaneous quality issues (dents, dings, chipped paint, stained carpet, etc.).

Family

6/10

Pleasant

19 Jun 2026

Xochitl

The back side elevator malfunction twice while we were in it. It was so scary. Never used it again, rooms were outdated but ok.

Family_with_children

10/10

Exceptional

17 Jun 2026

Denese

The staff are great. We especially love the free breakfast and the lady who works it 5 days a week. She preps and stocks constantly. If you need anything she is happy to get it for you. Tip her well!

Partner

10/10

Exceptional

16 Jun 2026

Robin

Best free hot breakfast I've ever had at a hotel, and the staff was friendly and helpful. We'll book with this hotel again for sure.

Friends_and_family Friends

8/10

Excellent

14 Jun 2026

Bernardo

Some improvements clearly made.

Self

6/10

Pleasant

11 Jun 2026

Kimberly

Needs to be better maintained in the rooms and updated but staff was great.

Self

10/10

Exceptional

10 Jun 2026

Howard

Breakfast was good every morning

8/10

Excellent

07 Jun 2026

Kevin

Parking was good. Lots of restaurants within walking distance. Breakfast had lots of options.

Self

6/10

Pleasant

06 Jun 2026

Mary

Security doors were not functional, the carpet on the 1st and third floors
were worn dirty and stained.
The only ice machine was on the 3rd floor.'
The hallways appear to have no ac in them.

Self

8/10

Excellent

03 Jun 2026

Kory

Older location but pleasant

Self

6/10

Pleasant

01 Jun 2026

Carla

Our first night we had a great experience ... clean, friendly staff, great breakfast ... the 2nd night while laying on the bed sideways to watch TV, my leg got scratched ... a bed spring coming out of the side of the bed. AM staff said they'd either get mattress or room changed for us. PM staff knew nothing about the problem when we returned ... changed our room, but that room's mattress sank in the middle ... 2/2 mattresses needed replacements! Convenient, walkable location near shops, restaurants and sports. Kind staff. Clean place.

Partner

2/10

Poor

31 May 2026

Luis

The door to the room did not work properly the AC did not run properly.

Family_with_children

10/10

Exceptional

31 May 2026

Anthony

It was clean and quiet and the breakfast was good

Partner

10/10

Exceptional

30 May 2026

Lind

Great Breakfast

Family

8/10

Excellent

29 May 2026

Dolores

Breakfast is great! Very friendly staff.

Family

2/10

Poor

29 May 2026

David

The property is run down, dirty and in disrepair. The security doors don’t lock on most entrances.
The bathroom was dirty, cracked tiles, missing caulk, etc.
The room and lobby had a very distinctive bad Oder.
The food at the breakfast bar was poor, I wouldn’t feed my dog with it.
We had to ask for clean towels everyday.
The carpets were very spoiled.
If we had not prepared we would have left.
This the first time we have had such a bad experience at La Quinta so we won’t be risking a stay at any other of the hotel’s properties.

Partner

10/10

Exceptional

26 May 2026

Glenn

We there to help our daughter to move for college. The rooms were neat and clean as well as the rest of the property. Staff was very nice. Breakfast was helpful and filling. I used the work out room once - it was open 24 hours but I didn’t want use the weight machines since it was late and situated next to what I think is a guest room. Modest work out room - no free weights but better than nothing. Pool looked inviting just no time. We’ll stay here again.

Friends_and_family Family

6/10

Pleasant

24 May 2026

Ellen

I was initially give a room that had repair work done in the bathroom and had not been cleaned. I went to the desk , said this was not acceptable, they gave me another room which was good. The corridor on the 5th floor, where my room was, seemed to have the heat on, not the A/C. Thankfully, the A/C in the room worked.

Self

4/10

Poor

24 May 2026

Lisa M

Beds where OK a little soft.

Family

6/10

Pleasant

19 May 2026

Mark

It was an ok place to spend the night.

10/10

Exceptional

19 May 2026

Donna

I can’t say enough about the staff. I left an important bag in my room and they promptly packed it up, took it to UPS, and returned it to me. I was so grateful and they were so friendly and gracious about it.

2/10

Poor

18 May 2026

Mary Ellen

I HAD to check out early, after finding bed bugs on my bed the next morning!!! The staff wasn’t helpful at all! The law is they should wash your clothes for you, they had a fit because I asked for laundry soap! I washed all my clothes and then checked out!

Self

6/10

Pleasant

18 May 2026

John

The place is very outdated. The only working ice machine was on the 3rd floor.

Self

8/10

Excellent

18 May 2026

David

Was disappointed that the hot tub was out... other than that I found things to be okay and good value for what I paid

Self

8/10

Excellent

17 May 2026

Tammy

Staff was friendly enough but not overly friendly .

Family

2/10

Poor

14 May 2026

Roberto

The AC was horrible, sounding like a train on the railroad. Staff in the back around 3am was asleep and didn’t come to the front when called out to loudly. It wasn’t until loud banging made the employee wake up. Horrible experience

Pet

6/10

Pleasant

13 May 2026

Gordon

This property is pet-friendly, which is one of the reasons we chose it. The \"dog area\" was a small patch of grass that was continually over-watered & unusable. Arriving, there was only 1 person tending the desk & help requests! The breakfast was mediocre. We had a King Suite. The layout was great, but sadly needs repairs, remodeling & new furniture, including the bed (mattress was dirty!). The bathroom faucet sprays sideways. The toilet seat (plastic) moved to the left anytime it was sat upon. There was rust dripping from the side of the bathtub & patched work in the tub. The location is GREAT!!

Pet

8/10

Excellent

12 May 2026

Jonathan

Beds to small,shampoo and conditioner to close to shower head.

Friends_and_family Family

4/10

Poor

12 May 2026

Melissa

Room was dingy and 2/3 staff was not helpful. Would not recommend staying here!

10/10

Exceptional

12 May 2026

Brandi

Lovely, pet-friendly hotel with continental breakfast offered! I can’t complain! The room was clean and the beds comfy. An added bonus for a non-Arizona native were the beautiful rosy-faced lovebirds outside.

Pet

10/10

Exceptional

10 May 2026

Oralia

I like staying at this location, it’s convenient to places I need to go. But, the tub needs a little Clorox or bleach, looks dirty. Thx

Self

6/10

Pleasant

10 May 2026

Bernardo

Improvements have been made and it shows.

Self

10/10

Exceptional

09 May 2026

Greg

great breakfast. room very spacious ans comfortable

Family

10/10

Exceptional

07 May 2026

Luz Elena

Desayunos excelentes, Sra Ivonne muy amable y muy atenta , cerca de centro comercial que es lo que necesitábamos , excelente ubicación Gracias!!!!

Family_with_children

6/10

Pleasant

03 May 2026

Steven

Staff and breakfast were the only thing good. The property is run down. It would have been nice to know the hot tub was broken, I would have booked somewhere else. The room was really show it age.

8/10

Excellent

02 May 2026

MARLON

All I really needed was a place to sleep and shower for a few days. This place fit what I was looking for.

Partner

8/10

Excellent

01 May 2026

Carla

Friendly and helpful staff. Great breakfast buffet, accommodating and friendly breakfast hostess. Property is walking distance to spring training and several restaurants and shopping.
Our only disappointment was the beds ... (I felt like goldilocks, but didn't find the \"just right\") our first room had a bed spring that came through mattress and cut my leg. The second room had a mattress with a sinking middle.

Partner

10/10

Exceptional

29 Apr 2026

Brandon

Yes

Family_with_children

10/10

Exceptional

29 Apr 2026

Gilbert

Perfect if you are going to State Farm Stadium. Less than 15 minutes away. Plenty of parking. Friendly staff. Affordable bar across the street.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Scot

Every thing was excellant.

Friends

6/10

Pleasant

26 Apr 2026

Janet

The shower in our room didn't work....

Friends_and_family Friends

10/10

Exceptional

25 Apr 2026

Mark

The property and rooms are quite dated, but it's decent, very clean and charming. Our stay was super comfortable, the beds were amazing. The breakfast was pleasantly surprising, and their coffee was really good. Staff was pretty 'meh' and the property had lots of gravel in the street and sidewalks, sidewalks being lifted up from old tree roots (total trip hazard so be careful at night), lots of dog poop all over the grassy areas and generally sort of neglected feeling, but we didn't stay there to look at the grounds. I would definitely come back here again.

Partner

10/10

Exceptional

22 Apr 2026

Judith

Check in went smoothly with friendly staff, willing to work to get you the right room.

Family

4/10

Poor

22 Apr 2026

David

Convenient

Partner

8/10

Excellent

22 Apr 2026

Amy

The location was great, close enough to shopping and good restaurants. The room was clean enough but couldn't definitely use a good deep cleaning. The breakfast was great, and had a lot of options. I will definitely stay here again.

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

William

Great, great breakfast, hot and tasty, egg styles were different each of the 3 mornings. Our beds were clean n' compfy !! But the good news ends here unfortunately. This hotel is very well 'lived in' and somewhat beat up, its in dire need of a paint job and other body work. The bathroom sink was beat up and the ceiling fan was out. The shower had no floor mat (huge liability issue here) They delivered a new one on the 2nd day and the body wash dispenser was maybe 15% full. I tracked down a maid in the hallway and she didn't have any on her cart, she was out !! She gave me 3 bars of soap. The floor of the elevator was badly scratched and beaten up, was in dire need of attention.

Partner

10/10

Exceptional

17 Apr 2026

Tania

Yes, the breakfast was great, very tasty and nice variety. We enjoyed it very much . The parking was safe and fine.

Family

10/10

Exceptional

17 Apr 2026

Antonio

Great breakfast and room where spacious and clean

Friends

6/10

Pleasant

17 Apr 2026

Earl

clean room staff was good,

Partner

10/10

Exceptional

17 Apr 2026

Anisha

Perfect for my nice short stay.

Self

2/10

Poor

14 Apr 2026

Eric

Our room had a strong odor of urine. Our room keys needed to be reset every time we left our room. The lady that works breakfast was super rad though.

10/10

Exceptional

13 Apr 2026

Heidi

Great location! Close to the freeways, tons of dining choices near by and shopping close by if you forgot anything.

Partner

10/10

Exceptional

11 Apr 2026

Dianne

It was good for the occasion, and price was reasonable.

Family

10/10

Exceptional

11 Apr 2026

Billy

breakfast was a nice variety and fresh. Facility was clean and comfortable.

Self

6/10

Pleasant

04 Apr 2026

Kristine

Breakfast was great. Nice staff helping with the food.

10/10

Exceptional

04 Apr 2026

Darrell

Yes

Friends_and_family Family

8/10

Excellent

31 Mar 2026

Tomas

Clean room

Family

2/10

Poor

30 Mar 2026

Chad

This place was an absolute dump. The carpets were old. The door to our room was not fully sealed, you could see most of the way around it to the point that we thought it was open. We found stains and hairs in the linens. It was bad enough that we went and got new sets to see if it was any better. The furniture was stained and creepy. In general this property seems very old and very overdue for a renovation. We found the breakfast to be sketchy and opted to eat on our way to our new hotel. One night was more than plenty. To top it off, when looking for a new hotel for the rest of out stay, it turns out that this one was listed for 100.00 less than we paid. Do what you want, but I would avoid this place like the plague.

Friends

10/10

Exceptional

29 Mar 2026

Randall

Great location to the Peoria Sports Complex.

Partner

6/10

Pleasant

24 Mar 2026

Terry

This place is conveniently located to the Peoria sports complex. We were there for spring training. The hotel is very rundown with wallpaper peeling and walls painted with two different paint colors. The vent in our bathroom was boarded over. They charge a lot of money during the six weeks of spring training, but it’s just not worth it. The only positive I can say is that it’s within walking distance of everything we wanted to do. I wish they would spend some of the money repairing the hotel.

Family

6/10

Pleasant

23 Mar 2026

judith

Convenient location and friendly staff. The rooms are visibly dirty. The carpet, couches and restroom have stains. The rooms are just really old.

Family_with_children

4/10

Poor

23 Mar 2026

Dale

No room service, need water in lobby, need staff that reacts to problems.

Partner

10/10

Exceptional

23 Mar 2026

Mitch

Convenient location.

Friends

2/10

Poor

19 Mar 2026

Bradley

I had a dog whining and barking for two days next to my room and the staff would do nothing about it.. very poor customer service on the part of the staff… clear violation of hotel policy.

Friends_and_family Family

8/10

Excellent

15 Mar 2026

Janice

If you have never stayed here before, the key to unlock the door is very tricky. The toilets should be replaced to accommodate older folks who stay here. They are extremely low. The rooms are nice and big and the location is very convenient to the Peoria Sports Complex, shopping and restaurants. The staff was very helpful.

Partner

6/10

Pleasant

07 Mar 2026

Therese

The elevator needs to be redone. It is dirty and laminate is peeling off the sides. The rooms also need to be modernized, the side table was useless because the drawer was stuck and impossible to open. The lobby looks like it was updated, now the rooms should be too.

10/10

Exceptional

04 Mar 2026

Traci

As expected

6/10

Pleasant

03 Mar 2026

Dale

Stay was good. Overall the hotel could use some maintenance and better communication about out of service equipment.

Friends_and_family Family

6/10

Pleasant

03 Mar 2026

Amy

Close (next door) to Peoria baseball
Complex and restaurants.
Property is a bit older and dated but clean.
Bigger pool in that area.

Family

8/10

Excellent

02 Mar 2026

Nathaniel

We stayed two nights and were in town for Seattle Mariners spring training. Hotel is just a 5 minute walk from the Peoria sports complex where the Spring training is held, location is very convenient. Room was very clean and the staff was very nice. Lots of dining options in the neighborhood to walk to. Breakfast your standard hotel breakfast, nothing special, but good. Only negative was the hotel was starting to show its age in certain areas. The carpets were starting to get a little worn, and you could see in the drywall where patches has been made to repair plumbing, and the shower faucet has a leak. Nothing major though, would totally stay again, and would recommend anybody to stay.

Family

4/10

Poor

01 Mar 2026

Mark

Keys only worked once and then \"demagnetised\", meaning a new key every time you came back. This was not just me. It happens all the time.Place needs a total remodel. Lication for Mariners Spring Training couldn't be better. But place was probably built 30years ago and no upgrades.

Family

4/10

Poor

01 Mar 2026

Robyn

Not a nice hotel. None of the keys worked - it took many trips to get them reissued. It was dirty. Hair on towels, bathroom floor dirty. Elevator super sketchy. They are no queen beds- they are a full at most.

Friends_and_family Family

6/10

Pleasant

28 Feb 2026

jane

The room needs a makeover! Vents in bathroom disgusting, mirror needed to be cleaned with a cleaner.
It looks like a college frat party happened weekly in your hotel

Partner

8/10

Excellent

25 Feb 2026

Steve

Front desk lady was very outgoing, courteous and professional.?

Partner

4/10

Poor

23 Feb 2026

John

Check-in staff was not friendly!
Entire hotel needs maintenance. Room, elevator, gym, etc. needs paint and deep cleaning.
First floor ice machine didn't work and had a sign for guests to travel to second floor for ice. Gym’s main stationary bike did not work. Elevator interior was in need of floor repair and wall/door paint. Our room TV allegedly had Dish TV. We only had about 6 channels available. Front desk rep. apologized and told me to reboot system on back of tv. That did nothing. Nobody available to fix and zero followup. Heater worked first night. Blew cool air only after that.
Location was the only positive.
Not even close to good for the price paid.

Partner

8/10

Excellent

23 Feb 2026

Suzanne

Good breakfast buffet and the gal that works it was helpful.

Partner

6/10

Pleasant

23 Feb 2026

Kathryn

Walls are paper thin, especially with the adjoining doors. Cleanliness is questionable. Maybe ok for $100/night, but depressing when it’s $300/night.

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Celso

Nice and clean room, nice staff and good location.

4/10

Poor

16 Feb 2026

Asa

Lacking basic amenities. The shower in the suite would not get hot. I notified the front desk within an hour of checking in and they asked me to wait for maintenance in the morning to fix it. The next morning maintenance told me they couldn’t do anything about it. I contacted hotels.com customer service and I was only able to get 1 night of my 3 night stay refunded. I had to go to another hotel across the street and pay for 2 additional nights just to have a hot shower.

Self

6/10

Pleasant

13 Feb 2026

Alyssa

Staff was very courteous. The room and hotel itself needs remodeling and repairs. Location was good.

Business Self

10/10

Exceptional

12 Feb 2026

Sixto

Everything was great

Business_and_leisure Self

6/10

Pleasant

11 Feb 2026

Amy

Room was in good condition. Doorknob to room entry was wobbly which made me nervous. Back door to building did not latch completely, so anyone could have entered in the middle of the night.

Friends_and_family Family

6/10

Pleasant

09 Feb 2026

raquelle

Booked through Expedia. needed to leave a day early for an unexpected family emergency. Was not aware of the 24 hr cancellation policy as I had prepaid for a 3 nights but had to leave after the 2nd night. No refund per La Quinta Inn. Staff was heard arguing with guest at the front desk, Guests were complaining at the front desk. Suite bathroom should be cleaner and felt grimy. The toilets are made of a cheap quality and close to the bathroom floor. During breakfast you could hear the front desk speak very loudly that the food was not to be taken to the room. It was embarrasing for the guest that was yelled at. Will nt stay here again. EXPEDIA should refund my paid 3rd night.

Business

4/10

Poor

09 Feb 2026

kristin

Probably the worst La Quinta we’ve ever stayed in. Had to get cleaners/rags/gloves from the front desk after check in bc the bathroom wasn’t cleaned. Dozens of hairs on the floor including in the bathtub. The lower part of the toilet wasn’t cleaned either.
The room floor wasn’t vacuumed.
The key cards randomly stop working so you sporadically can’t get in the side door and at one point we were locked out of our room. Got a new key card and it still didnt work. Front desk said it might be the batteries but brought up a 1/2 doz key card to try and one of them worked so it wasn’t a battery problem.
That was fun standing in the hallway after enjoying the hot tub.
The bed was comfortable enough and the breakfast was as we’ve come to expect from La Quinta, but we’ll never stay there again.

6/10

Pleasant

07 Feb 2026

Gail

Had issues with the key cards. Back door & ice machine on main floor not working. Strong incense smell permeated the first floor especially the lobby.
Food was good & the staff were great. Perfect location. Walking distance to food & lots of shopping.

Leisure Partner

8/10

Excellent

06 Feb 2026

Rita

Our room was very clean and the bed was very comfortable. Check in staff was very friendly and efficient.

Partner

6/10

Pleasant

04 Feb 2026

Lynette

The room was clean but there was an odor that we could not get rid of