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Garner Hotel Phoenix - Surprise

Phoenix Area - AZ · United States

12477 West Bell RoadView location

9.0/10Excellent386 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.4/109.4
Condition9.2/109.2
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Garner Hotel Phoenix - Surprise

Stop at Garner Hotel Phoenix - Surprise to discover the wonders of Surprise (AZ). The property offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at Days Inn & Suites Surprise.

Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Days Inn & Suites Surprise.

Read more about this hotelShow less

A stay at Garner Hotel Phoenix Northwest – Surprise by IHG places you in the heart of Surprise, within a 10-minute drive of Banner Del E Webb Medical Center and Surprise Stadium.

This hotel is 3.9 mi (6.2 km) from Uptown Alley and 6.1 mi (9.9 km) from Peoria Sports Complex. Stay in one of 60 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided on request. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available Noise-free rooms not guaranteed No alcohol served onsite Professional property host/manager Masks are compulsory at the property for guests without full COVID-19 vaccination Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 8:00 AM to 10:00 PM.
    • Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Alcohol is not served at this property.
    • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
    • Contactless check-out is available.
  • Special Instructions
    If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
    • Masks are required at the property for guests without COVID-19 vaccination
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 50 per stay
    • Pet fee: USD 25.00 per pet (varies based on length of stay)
    • Service animals are exempt from fees
    • Early check-in fee: USD 25.00 (subject to availability)
    • Late check-out fee: USD 25.00 (subject to availability)
    • Rollaway bed fee: USD 10.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Centennial Friendship Park 0.4 km / 0.2 mi
Destiny Springs Healthcare 1.7 km / 1.1 mi
Irish Wolfhound Restaurant & Pub 3.2 km / 2 mi
Coyote Lakes Golf Club 3.8 km / 2.3 mi
Sun Village Golf Course 4.2 km / 2.6 mi
R.H. Johnson Center 5 km / 3.1 mi
Surprise Tennis Center 4.9 km / 3.1 mi
Surprise Community Park 5 km / 3.1 mi
Bell Recreation Center 5.2 km / 3.3 mi
Bell Lanes 5.2 km / 3.3 mi
Sun Valley Quilts 5.3 km / 3.3 mi
Willow Creek Golf Course 5.4 km / 3.3 mi
Banner Del E Webb Medical Center 5.5 km / 3.4 mi
Surprise Stadium 5.7 km / 3.6 mi
Uptown Alley 6.2 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 60
  • Number of floors (main building): 3
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
Show 16 more facilities & services
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift access
  • Smoking areaExtra charge
  • Meeting room
  • Printer
  • Business centre
  • Fax
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Early Check-inExtra charge
  • Non-smoking establishment
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Garner Hotel Phoenix - Surprise

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Garner Hotel Phoenix - Surprise

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Garner Hotel Phoenix - Surprise

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 30 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable2 photos

    Garner Hotel Phoenix - Surprise

    Double or Twin STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Garner Hotel Phoenix - Surprise

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Garner Hotel Phoenix - Surprise

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 30 m²QUA.ST
    QUADRUPLE STANDARDPhoto unavailable9 photos

    Garner Hotel Phoenix - Surprise

    QUADRUPLE STANDARD

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × King-size bed 150-183 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Garner Hotel Phoenix - Surprise

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable7 photos

    Garner Hotel Phoenix - Surprise

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Garner Hotel Phoenix - Surprise

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1

    Photos are not available for this room type.

    Garner Hotel Phoenix - Surprise

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH KITCHENETTESUITE • WITH KITCHENETTE • 1 Bedroom • 30 m²SUI.KT
    SUITE WITH KITCHENETTEPhoto unavailable14 photos

    Garner Hotel Phoenix - Surprise

    SUITE WITH KITCHENETTE

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KT

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Garner Hotel Phoenix - Surprise

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 30 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable14 photos

    Garner Hotel Phoenix - Surprise

    SUITE KING BED ONE BEDROOM

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 30 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable8 photos

    Garner Hotel Phoenix - Surprise

    DOUBLE Accessible

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE KING SIZE BEDQUADRUPLE • KING SIZE BEDQUA.KG

    Photos are not available for this room type.

    Garner Hotel Phoenix - Surprise

    QUADRUPLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable9 photos

    Garner Hotel Phoenix - Surprise

    DOUBLE KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 30 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable7 photos

    Garner Hotel Phoenix - Surprise

    DOUBLE Accessible KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Garner Hotel Phoenix - Surprise

9.0
Excellent
386 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.2 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
05 Aug 2026
Dan
Good breakfast, clean rooms, nice pool.
10/10
Exceptional
27 Jul 2026
Charles
All
10/10
Exceptional
16 Jul 2026
Ashley
Was a great and amazing stay, will definitely stay there again in the future.
Self
10/10
Exceptional
04 Jul 2026
CJ
This Hotel is one of the best kept secrets in Arizona.

The staff were helpful; smoothest check--in ever. They even baked cookies!

Room was immaculate, daily service outstanding, and the beds were a piece of heaven on earth. Breakfast was delicious and coffee 24/7.

Pool AND Gym? You had me at Hello.

6 out of 5 stars! But keep the secret to yourselves and **enjoy**.
Pet
8/10
Excellent
28 Jun 2026
Rebecca
Staff was awesome, most welcoming and helpful. Good place in a budget. Carpet in common areas well worn. No USB charging options in our room. Great location!
Partner
8/10
Excellent
09 Jun 2026
Antoine
The room was clean, spacious and comfortable. Our room had the separate living space and king size bedroom. The breakfast was average. The location was minutes away from any and everything you need from restaurants and shopping centers. The only issue we had the first night was very loud guests by the pool until very late at night. I had to call the front desk twice before something was done to stop the noise.
Partner
10/10
Exceptional
06 Jun 2026
Blythe
Very friendly
Family
10/10
Exceptional
03 Jun 2026
Grace
Great hotel breakfast not so great! Staff is the best
10/10
Exceptional
03 Jun 2026
Jessie M
The room was very clean. The complementary.coffee and fresh made cookies were great. The breakfast was not bad at all. The staff was very friendly. The only thing is that trash cans outside the facility were never emptied during my stay. The swimming pool was refreshing but seemed like it needed some up keep. The pool seemed low on water. The pillows were not really comfortable on the bed. But over all my stay was very good.
Friends_and_family Family
10/10
Exceptional
26 May 2026
Joseph Eugene Smith
Great customer service, and the experience was amazing. The room was very clean and comfortable, and the AC unit worked great.
Self
10/10
Exceptional
21 May 2026
Anjeli
It was cute, clean and quiet
Family_with_children
8/10
Excellent
15 May 2026
Jace
Staff were wonderful and very accommodating
Family_with_children
10/10
Exceptional
15 May 2026
Julie Noel
Wonderful place for our Arizona stay! Top of the line for cleanliness, continental breakfast was good, rooms were modern and roomy. Linda and Claudine went above and beyond to make our stay great!!!!
10/10
Exceptional
06 May 2026
Minyonne
Clean room
Friendly Staff
Good breakfast
Cool AC!
10/10
Exceptional
29 Apr 2026
Shelbie
Nice staff, clean rooms
10/10
Exceptional
21 Apr 2026
Florence
Needed a better selection for breakfast
Partner
10/10
Exceptional
19 Apr 2026
David
Yes
Self
8/10
Excellent
18 Apr 2026
Jason
All was good. But around 7 am they alwere slamming dishes and were not able to sleep in
10/10
Exceptional
18 Apr 2026
Ronald
super comfy beds
Family
10/10
Exceptional
17 Apr 2026
Joel
Definitely coming back, most comfortable bed/pillows I’ve had at a hotel in years, slept like a baby.
10/10
Exceptional
17 Apr 2026
Erin
The coffee is soooo good!! Freshly ground!! Air conditioning works amazing!! Staff is so helpful and polite. Will stay anytime we visit family again!!
Family
10/10
Exceptional
16 Apr 2026
Isabel
Room was very clean, comfortable bed and pet friendly.
Family
8/10
Excellent
06 Apr 2026
Edward
The rooms are fine, no issues here. The breakfast, while a nice add-on, could be a bit better. Of course, I can always eat out. This is twice I have stayed here and will do so again.
Partner
6/10
Pleasant
05 Apr 2026
James
Older property but clean!
10/10
Exceptional
02 Apr 2026
James
The staff were incredibly helpful. I had an EV rental vehicle and needed to know where I could charge it. I was informed there was one right across the street. That was a huge relief since it was not only my first visit to the area, it was also my first EV rental car. This eased my mind and allowed me to concentrate on my business trip responsibilities. The hotel was very clean. They offer a basic breakfast buffet that I was not able to take advantage of until the morning I checked out. I enjoyed that too.
Self
10/10
Exceptional
31 Mar 2026
Scott and Mary
Great breakfast!
10/10
Exceptional
30 Mar 2026
Randolph
The Garner Hotel was a treat. My room was very nice and they provided for all my needs. The breakfast served every morning was perfect!! Highly recommend this hotel!
10/10
Exceptional
27 Mar 2026
Tim
EVERYTHING WAS GREAT.
Family
10/10
Exceptional
22 Mar 2026
Alexandra
Staff were very friendly and helpful. Clean, spacious rooms.
Partner
8/10
Excellent
22 Mar 2026
Barbara
two nights here - good bed - clean room - good breakfast - nothing special with amenities but it did what we needed
Partner
8/10
Excellent
19 Mar 2026
Alice
There were no issues with my dog. The pet areas is small though.
Self
8/10
Excellent
17 Mar 2026
Julie
Was clean and staff very helpful. Would stay there again.
Partner
8/10
Excellent
17 Mar 2026
JoAnne
Easy access and location. Pleasant room and staff.
Partner
10/10
Exceptional
11 Mar 2026
Kevin
N/A
Self
6/10
Pleasant
09 Mar 2026
Wilhelmus
What equipment? I'd say no
Partner
10/10
Exceptional
08 Mar 2026
Sandra
I would recommend this hotel to anyone coming for Spring Training or whatever their reason for visiting Surprise. I'd stay there again! VERY CLEAN, rooms are roomy, convenient to gas station and 4 miles from any restaurant or fast food, grocery store. Plenty of parking. Continental breakfast, coffee machine in mornings, water machine to fill water bottle. Their isn't one bad thing to say about this place.
Family
10/10
Exceptional
07 Mar 2026
Richard
Too cold to use pool but the breakfasts were great and the 24 hr coffee and tea in the lobby means I didn't have to try to make my own. Nice place with friendly staff.
Self
10/10
Exceptional
06 Mar 2026
Lauren
Great atmosphere. Friendly staff. Good sized room.
Partner
6/10
Pleasant
04 Mar 2026
Debra
Was extremely disappointed in the condition of the hotel. Needs a complete update & overhaul. It's also not in the best location for easy access to restaurants or entertainment. Although, the front desk staff were friendly, professional and very accommodating.
Self
2/10
Poor
04 Mar 2026
Veronica
Room smelled like urine. Also I was given a room that already had a male in there when I walked in.
Self
8/10
Excellent
02 Mar 2026
Crystal
Bed was comfortable, the room was clean but the property is definitely older and a bit run down.
8/10
Excellent
01 Mar 2026
Dan and Pam
Friendly staff, clean, close to Peoria Sports complex!
10/10
Exceptional
01 Mar 2026
Kim
Linda was so friendly and accommodating!! Room was clean and comfortable! Fresh baked cookies and cold ice water upon arrival!! We loved this motel!!
Partner
10/10
Exceptional
27 Feb 2026
Elise
Room was very clean and very spacious.
Pet
4/10
Poor
25 Feb 2026
Steven
Dated, showing significant wear and tear. Understaffed. Desk staff at check-in was new and undertrained. Aske multiple times for towel service with no response.
Family
10/10
Exceptional
24 Feb 2026
Danise
The room was very nice and the staff were very helpful.
Breakfast was very good the eggs were real not fake eggs.
Partner
8/10
Excellent
23 Feb 2026
Valerie
Yes the room was very clean and the staff, Linda and Erik were excellent!
Friends_and_family Friends
8/10
Excellent
22 Feb 2026
Ramiro
Cleanliness and quiet
Partner
6/10
Pleasant
17 Feb 2026
Natalie
Thanks
2/10
Poor
17 Feb 2026
Kristie
We didnt even stay here. They charged us because my dad had a stroke and we had to change plans suddenly. Like we can control random medical emergencies.
Self
10/10
Exceptional
15 Feb 2026
Kevin
Clean room, good breakfast, quiet area, helpful staff.
Leisure Partner
6/10
Pleasant
14 Feb 2026
SAMUEL Howard
Cleanliness needs to approve, had to remind staff to clean room and breakfast was below average and exercise room is not really an exercise room.
Leisure Family
8/10
Excellent
12 Feb 2026
Janet
Nice and clean, modern. Comfortable bed. The only negative was the AC unit. Very loud and hard to adjust to a comfortable level.
Leisure Partner
10/10
Exceptional
09 Feb 2026
Alfred
I come to the Phoenix area from time to time as a working musician. This hotel and their staff are amazing. I won’t stay anywhere else now.
10/10
Exceptional
06 Feb 2026
Vincent
The room was clean and it was very comfortable and spacious. The only thing I would like would have been to have two bottles of water in the room. There was water in the lobby, but it was a pain to go back-and-forth to get water when we wanted some. I would definitely stay there again when we are in the area and hopefully get to use the pool next time.
Partner
8/10
Excellent
05 Feb 2026
Darryl
Clean room, friendly staff my stay was too short but excellent in price.
Leisure Self
10/10
Exceptional
05 Feb 2026
Gary
Staff has been very helpful. Our trip itinerary changed 3 times and they accommodated us to our needs.
Partner
10/10
Exceptional
05 Feb 2026
Terry
Location was easy to find with plenty of parking available. Staff was friendly and welcoming and got me checked in and up to my room quickly. Rooms are spacious and clean and nights were very quiet.
Business Self
8/10
Excellent
04 Feb 2026
Diana
The rate was great. Check in staff was friendly. Room was spotless. There were no drinking glasses, ice buckets, or coffee pot. But there was a fridge! No room service unless you hung door hanger out! That was a new adv. Did not have breakfast as it was over by 9:30am. Not sure I would stay there again.
Leisure Partner
4/10
Poor
04 Feb 2026
Steven
Room was dirty. Sheets stained. NO cups or glasses in the room. Ice machine in hallway but NO ice bucket in room. One small garbage can in the bathroom…none in the room. Leaf-blower from neighboring building at 7a. Breakfast food terrible. I’ll say the coffee is good and that Lynda at the front desk is a positive asset. And other than the leaf blower, the stay was relatively quiet.
Business Self
8/10
Excellent
03 Feb 2026
Justin
Crazy comfortable bed mattress
10/10
Exceptional
02 Feb 2026
Karen
Staff was friendly
Friends_and_family Friends
10/10
Exceptional
01 Feb 2026
Kari
Staff is friendly and professional. Rooms were clean and spacious. Didn’t use the pool, but it looked nice!
Leisure Family
2/10
Poor
01 Feb 2026
RICHARD
The hotel is worn and unmaintained, no coffee in the room, no hot water on my last day. The in room fridge froze all my fruit ruining them. Staff were very odd.
Friends_and_family Family
4/10
Poor
31 Jan 2026
Louis
Checked in on Tuesday and checked out early Friday. Never saw anyone from housecleaning. No one cleaned the room. I had secure towels from the front desk on Wednesday & Thursday. Both times I complained and both times & was told the cleaning staff had already gone home for the day, along with the hotel manager. I would not go back.
8/10
Excellent
28 Jan 2026
Junior
Yes
10/10
Exceptional
27 Jan 2026
Linda
The room was comfy, clean and staff were great
Partner
8/10
Excellent
24 Jan 2026
Patty
Clean, comfortable room, and a good value.
Leisure Family
10/10
Exceptional
22 Jan 2026
shawnn
Best place ever love the staff and hotel. Feel so relaxed there and they give good service.
Would recommend to stay there.
Self
10/10
Exceptional
21 Jan 2026
douglas
Gem of a property. Easy to find off Bell Rd. Nice rooms. Decent breakfast.
Partner
8/10
Excellent
20 Jan 2026
Nicholas
The room was clean, staff were super friendly and helpful, and parking was easy and abundant! Unfortunately the coffee makers were both out of service our last morning, and we didn't get the housekeeping service in the middle of our stay as we had requested, but otherwise a great little spot for a reasonable price!
Leisure Partner
10/10
Exceptional
19 Jan 2026
Ivy
Great hotel, very clean, quiet & modern.
10/10
Exceptional
11 Jan 2026
Mark
It was great
Self
10/10
Exceptional
10 Jan 2026
Rita
Excellent
10/10
Exceptional
09 Jan 2026
David
Was a pleasure. People were. Friendly
8/10
Excellent
06 Jan 2026
ZsaZsa
Front desk staff was very welcoming and attentive.
10/10
Exceptional
30 Dec 2025
Angela
The breakfast was awesome!!!! Overall, the visit was great!
8/10
Excellent
28 Dec 2025
Krista
Yes
Friends_and_family Family
10/10
Exceptional
23 Dec 2025
Rachael
Checked in with Ruben, he was great. The room was clean and well furnished. It was larger than expected, which was nice. The hotel is very nice. The staff was so nice and helpful. I used the guest laundry, the machines worked well, and the space was clean. They provided large pillows, which is so nice. I couldn't figure out how to get the guide on the TV, but the TV worked great. It was in a nice location. They provided a good breakfast. I really enjoyed my short stay. My only complaints are - the shampoo didn't lather, maybe someone put the wrong product in the dispenser. And the noise from someone getting ice at 5:30AM, they got a lot of ice. It was very loud.
Leisure Self
2/10
Poor
19 Dec 2025
Rodger
Manager did not realize that they accept cats as pets, as stated on their website. Charged $25.00 perrrrr night. Argued with my wife while I was in the hospital with unknown problem.
Leisure Pet
10/10
Exceptional
14 Dec 2025
Michael
This is my second stay at this hotel, it's a place they truly make you feel at home, coffee is 24/7 and it's delicious, I believe it's Costa rican. It's not a brand new place, but it's impeccably kept and I mean spotless! The air is clean and fresh, the staff truly makes you feel like you're at home, very considerate and caring. Management was great, I just love this hotel, the energy is amazing.
Leisure Partner
2/10
Poor
12 Dec 2025
Jason
No breakfast available only hold eggs and both toast no milk no cereal
Smelt like piss ( pets )
Stain on sheets
Business Family
10/10
Exceptional
11 Dec 2025
Gary
Perfect
8/10
Excellent
04 Dec 2025
Corey
Nice place, decent breakfast and clean
Business
10/10
Exceptional
03 Dec 2025
Enrique
Yes
10/10
Exceptional
02 Dec 2025
SUDIP KUMAR
Nice room and great staff
Leisure Partner
10/10
Exceptional
30 Nov 2025
Barbara
The rooms were exceptionally clean.
The beds were very comfortable.
The morning complementary breakfast was good. Good choices.
We would recommend
10/10
Exceptional
29 Nov 2025
Joannie
Nicely updated hotel with easy access off the main highway and close to services.
10/10
Exceptional
29 Nov 2025
Kim
Room was spotless, staff was very friendly!
Leisure Self
8/10
Excellent
27 Nov 2025
Betsy
Yes, the room is spotless and the staff has been very helpful and friendly.
10/10
Exceptional
27 Nov 2025
colleen
Great place, clean, friendly, convenient.
10/10
Exceptional
26 Nov 2025
REBECCA
Always great service and clean rooms
Friends_and_family Family
10/10
Exceptional
25 Nov 2025
Mindy
Everything was smooth and felt safe
Leisure Family
10/10
Exceptional
25 Nov 2025
Lurson
Room was clean and staff was courteous and respectful!
Self
10/10
Exceptional
16 Nov 2025
steve
All was good.
Friends_and_family Family
8/10
Excellent
14 Nov 2025
Edick
Good
Business Friends
8/10
Excellent
12 Nov 2025
Whitney
Clean room. Decent little hotel.
Partner
6/10
Pleasant
10 Nov 2025
John
The door to bathroom squeaked real bad. Had to wait for breakfast to be replenished. Only had peanut butter and grape as jams. Breakfast room really small. Not much space. But would go back. Friendly staff !!!
Leisure Partner
10/10
Exceptional
09 Nov 2025
REBECCA
Stag was amazing as usual. They were very accommodating
10/10
Exceptional
08 Nov 2025
dorinel
Super nice customer service and super clean the hotel

Location & surroundings

Garner Hotel Phoenix - Surprise
12477 West Bell Road, Surprise, United States

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Garner Hotel Phoenix - Surprise

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