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Hilton Garden Inn Surprise Phoenix

Phoenix Area - AZ · United States

16601 North Stadium WayView location

9.4/10Excellent812 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.6/109.6
Condition9.8/109.8
Neighborhood9.6/109.6
Amenities9.4/109.4
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  • Sport hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hilton Garden Inn Surprise Phoenix

The following services and amenities are available, but with **reduced service**: Business Center, Fitness Center, Breakfast, Pool. The following services and amenities are currently **not available**: On-site Restaurant(s), Room Service.

Experience a stay at the new Hilton Garden Inn Surprise Phoenix, centrally located in the West Valley, adjacent to the Surprise Baseball Stadium, the Cactus League's Spring Training Home of the Texas Rangers and the Kansas City Royals. Our stylish hotel is easily accessible from Interstate 10 and Highway 303.

We are just a short walk to the Surprise Recreational Campus featuring a tennis and racquet complex and the Surprise Aquatic Center. Hiking and horse riding trails are just minutes away in the White Tank Mountains. Relax in your modern guest room and take in beautiful mountain views.

Watch the 42-inch TV while enjoying a drink from the in-room tea and coffee making station. Work at the desk with an ergonomic chair and complimentary WiFi access, and refresh in the bathroom with a shower and deluxe toiletries.

Read more about this hotelShow less

Upgrade to a one-bedroom suite featuring a king-sized bed in the bedroom and a sofa bed in the living area, perfect for long stays, families, or just when you need the extra space. Enjoy a delicious cooked-to-order breakfast and dining at The Garden Grille & Bar®.

Room service is also available and our Pavilion Pantry® is open 24 hours. Host meetings and events in our 1, 200 sq. ft. of meeting and event space with catering service and A/V equipment rental. Work out in the fitness center or relax in the outdoor pool.

A stay at Hilton Garden Inn Surprise Phoenix places you in the heart of Surprise, a 2-minute drive from Surprise Stadium and 15 minutes from Peoria Sports Complex. This hotel is 9.4 mi (15.2 km) from Arrowhead Towne Center and 9.6 mi (15.5 km) from Arizona Broadway Theatre.

Make yourself at home in one of the 124 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Surprise? This hotel has 1323 square feet (123 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 27 Pet max weight (per pet) in lb is 60 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 8:00 AM to 10:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    21
  • Optional fees
    • Fee for buffet breakfast: approximately USD 18.99 for adults and USD 10.00 for children
    • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Surprise Community Park 0.7 km / 0.5 mi
Surprise Stadium 1 km / 0.6 mi
The Vista Center for the Arts 1.4 km / 0.9 mi
Valley Vista Performing Arts Center 1.4 km / 0.9 mi
Surprise Tennis Center 1.5 km / 0.9 mi
Sun Village Golf Course 1.6 km / 1 mi
Irish Wolfhound Restaurant & Pub 2.4 km / 1.5 mi
Banner Del E Webb Medical Center 3.3 km / 2.1 mi
Destiny Springs Healthcare 4.5 km / 2.8 mi
Granite Falls Golf Course 5 km / 3.1 mi
Centennial Friendship Park 5.2 km / 3.2 mi
Uptown Alley 5.3 km / 3.3 mi
R.H. Johnson Center 5.7 km / 3.5 mi
Fred Kuentz Center 6 km / 3.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 124
  • Number of floors (main building): 4
  • Double rooms: 65
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Room serviceExtra charge
Show 29 more facilities & services
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Garden
  • NewspapersExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • CasinoExtra charge
  • TV lounge
  • Game roomExtra charge
  • Jet skiExtra charge
  • Fitness
  • Horse ridingExtra charge
  • BasketballExtra charge
  • BilliardsExtra charge
  • Bowling alleyExtra charge
  • TennisExtra charge
  • SkiingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 26 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable4 photos

    Hilton Garden Inn Surprise Phoenix

    Room TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Hilton Garden Inn Surprise Phoenix

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hilton Garden Inn Surprise Phoenix

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hilton Garden Inn Surprise Phoenix

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hilton Garden Inn Surprise Phoenix

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 26 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable4 photos

    Hilton Garden Inn Surprise Phoenix

    Room TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 26 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable4 photos

    Hilton Garden Inn Surprise Phoenix

    Room KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 26 m²ROO.KG-2
    Room KING SIZE BEDPhoto unavailable4 photos

    Hilton Garden Inn Surprise Phoenix

    Room KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-2

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 26 m²DBL.2Q-2
    DOUBLE TWO QUEEN BEDSPhoto unavailable1 photo

    Hilton Garden Inn Surprise Phoenix

    DOUBLE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Hilton Garden Inn Surprise Phoenix

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen BedsQUA.H6-2Q

    Photos are not available for this room type.

    Hilton Garden Inn Surprise Phoenix

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 26 m²ROO.KG-1
    Room KING SIZE BEDPhoto unavailable4 photos

    Hilton Garden Inn Surprise Phoenix

    Room KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-1

    Room amenities

    • Wi-fi
    • Living room: 1
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hilton Garden Inn Surprise Phoenix

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 26 m²ROO.2Q-2
    Room TWO QUEEN BEDSPhoto unavailable3 photos

    Hilton Garden Inn Surprise Phoenix

    Room TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-2

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 26 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Hilton Garden Inn Surprise Phoenix

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Living room: 1
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hilton Garden Inn Surprise Phoenix

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 25 m²ROO.KG-3
    Room KING SIZE BEDPhoto unavailable4 photos

    Hilton Garden Inn Surprise Phoenix

    Room KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-3

    Room amenities

    • Living room: 1
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hilton Garden Inn Surprise Phoenix

9.4
Excellent
812 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.8 /10
Neighborhood
9.6 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Morgan
Would definitely stay there again.
Partner
10/10
Exceptional
19 Jul 2026
Matthew
The staff was very friendly and helpful and the room was clean and cool!
Family
10/10
Exceptional
18 Jul 2026
Debra
All of the staff members were very welcoming and nice
Family_with_children
10/10
Exceptional
08 Jul 2026
Chris
Overall really good time and felt welcomed
Self
10/10
Exceptional
06 Jul 2026
Paris
The hotel was easy to find and the parking was so convenient. Immediately upon entering the Hotel Staff had a smile and pleasant greeting. Check in was easy and all hotel amenities were explained. The downstairs dining area was very inviting. We went during a busy 4th of July but everything was amazing. The rooms were clean and up to date. It had a mini fridge and a microwave which was nice to warm up leftovers. They have a nice lobby snack area and we were able to do a smart checkout to pay for our energy drink at night which was so convenient. It was very quiet and we barely heard anyone in the halls. They even sent us a text message to check on our stay which I thought was a sweet touch. The hotel is close to so many restaurants, a target and a Walmart. All in all I would definitely stay there again.
Partner
10/10
Exceptional
03 Jul 2026
Maria
Perfect as always! I stay here every time I visit Surprise. The staff is so helpful and accommodating!
Partner
10/10
Exceptional
25 Jun 2026
Jared
Everything was wonderful.
Family_with_children
10/10
Exceptional
19 Jun 2026
Danise
Everyone was very nice and helpful. Breakfast was very good we had the 3 egg omelet and potato’s very good. We will be staying their again.
Pet
10/10
Exceptional
18 Jun 2026
Robert
This is a well-maintained hotel. The staff was very helpful and friendly. The self-service laundry room proved convenient as well. Breakfast was good and reasonable. Dinner menu nothing to write home about.
Partner
10/10
Exceptional
07 Jun 2026
Kathleen
The Staff was awesome, the room was very clean and had everything you needed. The gym was perfect and clean. Centrally located to shops and restaurants. Food in hotel was very good!! Great stay!!!
Family
10/10
Exceptional
03 Jun 2026
Leland K
Customer support Agent Jesse was Outstanding!!! His quick processing for the room and great information allow our family to maximize our stay and have a wonderful time! Jesse was a very sincere and relatable support and a huge asset to the business. We greatly appreciate him and all his efforts to make our stay memorable.

Also, Special thanks to the kitchen team and Julia for her outstanding support for our breakfast needs and timely response to getting the breakfasts out to the people! She is a huge benefit to this Hotel and we very much appreciated her outstanding care in providing a great meal to our family!
Family_with_children
10/10
Exceptional
02 Jun 2026
Yael
We stayed for one night. Very clean and spacious room. All the amenities were nice, the location to the baseball sprint training fields and shops/restaurants was unbeatable. We had two small pets and their pet areas are also great. We enjoyed our stay.
Partner
10/10
Exceptional
01 Jun 2026
Valerie
Beautiful hotel, large rooms, excellent staff! Everything about this hotel is first class.
Partner
10/10
Exceptional
01 Jun 2026
Kelly
Great hotel!
10/10
Exceptional
31 May 2026
Nancy
Complete package- loved this hotel, loved the room, no issues.
Friends_and_family Family
10/10
Exceptional
31 May 2026
Debbie
A very clean and quiet location.
Family
10/10
Exceptional
20 May 2026
Caroline
Everything was great, and I had a smooth check-in. All the front desk agents were amazing.

Jacob, the night auditor, provided excellent customer service and made check-in seamless. Amanda was very pleasant and kind enough to hold my room after my flight delays, which I truly appreciated. Caleb was also very helpful this morning when I needed assistance warming something up.

Overall, I’m very happy with my stay and the excellent service I received.
Self
10/10
Exceptional
13 May 2026
Richard L.
Caleb made our stay wonderful. He paid attention to our every need. We would stay again and again!
10/10
Exceptional
11 May 2026
Robert
It’s a newer property, so everything is pretty well maintained but it’s the staff that make it worth while. Well informed, helpful, good recommendations. Free HOBMax with smart tv. Water cost $3 in the room - would have been better free. Breakfast is good and cook to order with friendly cooks. Overall recommend.
Partner
10/10
Exceptional
07 May 2026
April
Great room, staff, and the restaurant was good.
10/10
Exceptional
04 May 2026
King
Great experience...always my choice for family visiting from out of town.
10/10
Exceptional
01 May 2026
Alison
Clean room, great location, easy stay
Family_with_children
8/10
Excellent
25 Apr 2026
Richard
Breakfast not free! I had never stayed anywhere where at this rate where breakfast ain’t free. Also waters in rooms are not free. Anywhere else you get free water and free cookies, and maybe even granola bars. Other than that, the room was very clean, except for the pool. It was windy earlier in the day and I would like to give them the benefit that this was wrong timing.
Family_with_children
10/10
Exceptional
25 Apr 2026
Kieran
No issues feeling safe at this location. Central to Surprise stadiums and an easy walk through the commons area to the park.
Hotel was always clean and all the staff (front counter, service, cleaning) were friendly and attentive.
Breakfast and dinner options were very adequate and the coffee was above average, which was very much appreciated!
Partner
10/10
Exceptional
23 Apr 2026
Amanda
Compared to other hotels I have stayed at around the phoenix area I can say this one is one of few that are great. The staff was helpful and nice, they were there for anything we needed, the price was affordable, actually cheaper than most cracked out hotels. Parking was simple, layout of hotel was simple easy to find our room. The pool was clean and heated so we could actually swim with our family. Overall great hotel, we will be staying again.
Friends_and_family Family
10/10
Exceptional
22 Apr 2026
Jessica
For a pet friendly place there was not a good spot to walk a dog and no out side garbage cans to throw out your dogs poo in. However it was clean and staff were very nice.
Pet
10/10
Exceptional
19 Apr 2026
Jill
Fresh and clean new hotel. Great service and nice lap pool!
Partner
10/10
Exceptional
18 Apr 2026
Nicholas
Clean room, oool and workout room available, definitely staying there again next time we travel to Surprise AZ
10/10
Exceptional
17 Apr 2026
Darin
Staff was wonderful. This was our second time staying with them and it won’t be our last!
Pet
10/10
Exceptional
16 Apr 2026
Jeff
The staff was very friendly. We were there for a wedding and they allowed us to check in early to get ready. Would recommend this for a great stay.
Partner
10/10
Exceptional
14 Apr 2026
Amir
Great staff (Caleb), extremely helpful and always offering assistance. Hotel kept spotless, modern decor, very comfortable.
Self
8/10
Excellent
12 Apr 2026
Clovis
Ok
Partner
10/10
Exceptional
11 Apr 2026
Stacy
Yes
6/10
Pleasant
09 Apr 2026
David
Hotel was spacious and clean. Room was great except faucet in bathroom loose and hard to flush toilet .
Was not given the room we paid for in advance .
Customer service was great but nothing done about the room .
Friends_and_family Family
10/10
Exceptional
06 Apr 2026
Isabel
Came to visit family and the hotel was perfect for just a weekend getaway. Conveniently located to a variety of stores and restaurants. Staff was very friendly and welcoming and the breakfast was amazing.
Friends_and_family Family
6/10
Pleasant
03 Apr 2026
Adeel
For the price of the room breakfast should have been included.
10/10
Exceptional
02 Apr 2026
Aidan
Sabrina was amazing, so friendly and helpful and made our stay wonderful! The hotel was also very nice and clean. Overall 10/10 staff and stay :)
Family
2/10
Poor
31 Mar 2026
Lakiya
This location is not clean. Dirty pool and jacuzzi. Full of bugs and leaves. You can tell the breakfast was sitting since the morning. I had to request for our beds to have fresh sheets and pillowcases because our bed had someone’s hair and smell and whatever they left on the sheets.. Both beds! And not to mention hair all around the toilet.. I got the feeling they didn’t like chocolate chips in their sugar cookies!
Friends_and_family Family
8/10
Excellent
23 Mar 2026
Michael
Perfect location for spring training baseball. Clean and comfortable.
Family
10/10
Exceptional
22 Mar 2026
Yvonne
Everything was fabulous.
Partner
10/10
Exceptional
15 Mar 2026
Vicky
Everyone i met at the front desk were lovely people and very helpful. I texted Shelley during the night because loud music and they said it would be checked. Amanda was very sweet and helpful as well.
Family
4/10
Poor
12 Mar 2026
Rob
A nice and clean hotel
10/10
Exceptional
08 Mar 2026
Mark
Very comfortable hotel
Self
10/10
Exceptional
07 Mar 2026
Albert
I will be staying there again next year!!
Friends_and_family Family
10/10
Exceptional
03 Mar 2026
Marcia
Great hotel. Came for Royals spring training and it was a short walk to the stadium. Disappointed the breakfast wasn’t included. The breakfast was pretty expensive compared to what was offered. Staff was very nice.
Partner
10/10
Exceptional
27 Feb 2026
Terri
Staff.
Partner
10/10
Exceptional
27 Feb 2026
Valerie
Could not have been better! Amazing staff, spotlessly clean, wonderful area, quiet and beautiful/convenient amenities like chilled wine to purchase!
Partner
10/10
Exceptional
09 Feb 2026
Erika
Staff was very friendly, everything was nice and clean.
10/10
Exceptional
08 Feb 2026
Scott
Clean room, friendly staff. Great location!
10/10
Exceptional
07 Feb 2026
Charles
Room and hotel spotless. Staff courteous and welcoming. Room comfortable and spacious with a good mattress and shower.
10/10
Exceptional
04 Feb 2026
david edward
Very good
Leisure Self
10/10
Exceptional
03 Feb 2026
Marie
Excellent front desk staff!
10/10
Exceptional
29 Jan 2026
Ginger
Nice, clean place. Room is laid out well. Comfortable bed.
Partner
10/10
Exceptional
25 Jan 2026
Kimberly Jo
Clean, extremely courteous staff, good breakfast
8/10
Excellent
20 Jan 2026
Ellen
Night shift reception was welcoming & kind
Leisure Self
10/10
Exceptional
17 Jan 2026
Martha
Room is very clean and well designed. Staff is very friendly and helpful. Excellent hotel!
4/10
Poor
10 Jan 2026
Gracie
Check in was horrible. Was not able to get checked
8/10
Excellent
08 Jan 2026
Geri
The first day, breakfast was not available
Friends_and_family Friends
10/10
Exceptional
06 Jan 2026
Sandra
The place looked brand new. Each staff member we had an encounter yet with from the front desk to the bar and restaurant was excellent. We will absolutely be back.
Partner
2/10
Poor
05 Jan 2026
Joshua
Everything went wrong
10/10
Exceptional
28 Dec 2025
Stephanie
This hotel was really nice, pet friendly and the staff was friendly and helpful. We come to Surprise often to see our grandchildren and this is our favorite place to stay.
Leisure Pet
8/10
Excellent
27 Dec 2025
Frank
The stay itself was good. However just like you asked how was the free breakfast...it wasn't free. Because we were busy we never went to the Happy Hour or ate breakfast until the day of our departure. In a hurry both of us had a small amount of eggs and coffee. Then I got a BILL for
$30 + dollars for a breakfast I thought was free. We barely ate anything as we were in a rush. Had we know the breakfast wasn't free I would have just left. NOT HAPPY!
Partner
10/10
Exceptional
25 Dec 2025
Sandra
Everything was perfect! And this is the first time the sheets and towels smelled clean not just reeked of bleach but clean and fresh. And the towels were so soft. Hotel was very clean and service was great! We didn’t eat breakfast so I can’t respond about that but everything else was great! Would highly recommend this hotel!
Friends_and_family Family
10/10
Exceptional
24 Dec 2025
Kristine
Clean
10/10
Exceptional
15 Dec 2025
Lisa
Staff was very friendly. Would like to have seen some bananas or apples available either in the snack bar or on the breakfast menu. I’d stay there again.
Leisure Family
10/10
Exceptional
13 Dec 2025
Charlotte
Great service!
10/10
Exceptional
11 Dec 2025
peter
everyone was extremely courteous and professional.Great all around experience.Definitely will come back again
10/10
Exceptional
06 Dec 2025
Tanya
Great location, super friendly staff, clean. Everything we needed in a hotel and more
Leisure Family
10/10
Exceptional
06 Dec 2025
Michael
Easy and fast
10/10
Exceptional
04 Dec 2025
KEMPER
This was my first stay at this hotel and thought the staff are very friendly as well as the facility in excellent condition. I’ll stay here in the future.
Friends_and_family Family
10/10
Exceptional
01 Dec 2025
thom
Yes
Leisure Partner
10/10
Exceptional
30 Nov 2025
David
Room was very comfortable. Great staff
10/10
Exceptional
30 Nov 2025
Angel
Beautiful room! So comfortable! Thank you
Business_and_leisure Family
10/10
Exceptional
29 Nov 2025
Matt
Great room, friendly staff and good deal.
Leisure Pet
10/10
Exceptional
24 Nov 2025
Barbara
Beautiful clean hotel! Comfortable room and nice restaurant!
Business_and_leisure
10/10
Exceptional
17 Nov 2025
Paula
Very safe and clean
Leisure Friends
8/10
Excellent
17 Nov 2025
Thomas
Breakfast over by 9am so a little early when you come from another time zone
10/10
Exceptional
11 Nov 2025
Michelle
Clean room friendly staff
Business
10/10
Exceptional
02 Nov 2025
Venkata Satya Sai Raj
I took time give review in google because of the greater satisfaction levels. Definitely on a trip, that place had very good healthy breakfast exceeding my expectations with budget. I recommend anyone going there to have good breakfast.
Business_and_leisure Self
10/10
Exceptional
30 Oct 2025
Kryste
All of the above
10/10
Exceptional
29 Oct 2025
Elaine
Parking was easy. All staff were extremely polite and helpful. Paid for breakfast, however, had to have it before 9:00 on weekdays - was disappointed in that.
10/10
Exceptional
25 Oct 2025
Darlene
The property is beautiful and well maintained. This is at least my fourth time staying here. The front desk people are always fabulous. I often am on the road and check in after 1 am. Last night we checked in two rooms after midnight. A maid knocked on my door at 10:15 countinuously and I had the sign to not come in. Check out was at 11. Came back later at 11:20 with a supervisor. The maid said it was her mistake for 10:15. Well she knocked on the other room for my movers in my party and entered their room and woke them up well before 11. This has never happened at this hotel before. Very upsetting.
Business
8/10
Excellent
23 Oct 2025
Glen
…
10/10
Exceptional
22 Oct 2025
OSCAR
Great
10/10
Exceptional
22 Oct 2025
MARCOS
Nice quiet hotel
Leisure
10/10
Exceptional
16 Oct 2025
Naomee
The hotel was beautiful and clean. The staff were very friendly. The breakfast was delicious.
10/10
Exceptional
13 Oct 2025
Nathan
Check-in was fast and easy room was very clean and comfortable
Self
10/10
Exceptional
06 Oct 2025
Erika
We had a great time! Thank you!
10/10
Exceptional
01 Oct 2025
Susan
Was very nice
Leisure Family
10/10
Exceptional
01 Oct 2025
Melanie
The staff was great! The location is good.
There were no luggage racks available and we needed them.
The room really needed another table and chair or chairs.
The tub took too long to fill because all the water comes out the hand shower.
Partner
10/10
Exceptional
29 Sep 2025
jessee
Great spot
Business Self
10/10
Exceptional
27 Sep 2025
Jessica

Easy parking and fresh sheets

I like this hotel. It’s clean, comfortable, it smells fresh and the staff is nice.
Business
10/10
Exceptional
27 Sep 2025
Jessica

Clean, comfortable, cozy, convenient

Friendly staff. Clean hotel.
Business
10/10
Exceptional
27 Sep 2025
Jessica

Clean and comfortable

I stay here frequently. Friendly staff and the hotel is so clean!
Business
10/10
Exceptional
13 Sep 2025
Lamar
Great staff
Business Family_with_children
10/10
Exceptional
10 Sep 2025
Eva
Clean room, staff was nice. Great landscaping rock in the parking lot, found lots of nice bits to tumble.
Leisure Self
6/10
Pleasant
02 Sep 2025
Andre
This is a nice property, but I don't think I will stay here again too many rules and they charge you to charge your electric vehicle. Can't have personal acholic beverages in common areas, can't smoke outside in common areas no free breakfast just too much.
Leisure Family
6/10
Pleasant
28 Aug 2025
Verified traveler
The service in the bar was poor ..the lady was miserable never collected old glasses or asked if we wanted more drinks ..might as well have been self service
Partner
10/10
Exceptional
26 Aug 2025
Vernie
Great place
10/10
Exceptional
03 Aug 2025
Pauletta
Great staff
Leisure

Location & surroundings

Hilton Garden Inn Surprise Phoenix
16601 North Stadium Way, Surprise, United States

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Hilton Garden Inn Surprise Phoenix

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