CryptoTraveler
cryptotraveler

Show prices in

Choose a currency for your trip.

More currencies

More crypto

Prices refresh when you change currency.

Find your next stay

Best Western Plus Surprise-Phoenix NW

Phoenix Area - AZ · United States

13337 W. Grand Ave.View location

8.6/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.6/108.6
Condition8.6/108.6
Amenities8.6/108.6
See all ratings
Check availability Pay with crypto or card
  • Business hotels
  • Sustainability certification
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Surprise-Phoenix NW

Enjoy spacious rooms and free hot breakfast at the Best Western Plus Surprise-Phoenix NW hotel. If you're looking for a great night's rest in a desirable location, book your stay at the Best Western Plus Surprise-Phoenix NW.

We're close to great restaurants and shopping, and less than 10 minutes from the Surprise Stadium, and only 20 minutes from Sun City Grand, the State Farm Stadium, and Gila River Arena in Glendale. Pardon our dust, the hotel is currently under renovation.

Read more about this hotelShow less

A stay at Best Western Plus Surprise-Phoenix NW places you in the heart of Surprise, a short 5-minute drive from Surprise Stadium and 12 minutes from Peoria Sports Complex.

This hotel is 7.7 mi (12.4 km) from Arrowhead Towne Center and 10.1 mi (16.3 km) from Desert Diamond Casino - West Valley. Make yourself at home in one of the 86 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding.

Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Key Global Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 250.00 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Pet deposit: USD 250 per stay
    • Pet fee: USD 40 per pet (varies based on length of stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Irish Wolfhound Restaurant & Pub 1.2 km / 0.8 mi
Destiny Springs Healthcare 1.5 km / 0.9 mi
Centennial Friendship Park 1.9 km / 1.2 mi
Sun Village Golf Course 2.5 km / 1.6 mi
Surprise Tennis Center 2.8 km / 1.7 mi
Surprise Community Park 3.2 km / 2 mi
Surprise Stadium 3.6 km / 2.2 mi
Uptown Alley 4.2 km / 2.6 mi
Banner Del E Webb Medical Center 4.6 km / 2.9 mi
Valley Vista Performing Arts Center 4.9 km / 3.1 mi
The Vista Center for the Arts 4.9 km / 3.1 mi
R.H. Johnson Center 5.6 km / 3.5 mi
Fred Kuentz Center 5.9 km / 3.7 mi
Coyote Lakes Golf Club 6.5 km / 4 mi
The Quiltery 6.6 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 86
  • Number of floors (main building): 3
  • Family rooms
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
Show 28 more facilities & services
  • Laundry service
  • LaunderetteExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • GymExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater poolExtra charge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Green Key Global Eco-Rating
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Non-smoking establishment
  • Fitness
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRANDSUITE • GRANDSUI.GD

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    SUITE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 26 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    SUITE KING SIZE BED

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE KING BED NON SMOKINGQUADRUPLE • KING BED NON SMOKINGQUA.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    QUADRUPLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 1 Bedroom • 26 m²ROO.H6
    Room AccessiblePhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Satellite TV
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    Room Accessible

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Satellite TV
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO KING BEDSDOUBLE • TWO KING BEDSDBL.2K

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    DOUBLE TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE KING SIZE BEDQUADRUPLE • KING SIZE BEDQUA.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    QUADRUPLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 26 m²SUI.H6
    SUITE AccessiblePhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Ironing set
    • TV
    • Shower: 1
    • Bathroom: 1
    • Cable TV
    • Satellite TV
    • Desk
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    SUITE Accessible

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Room amenities

    • Ironing set
    • TV
    • Shower: 1
    • Bathroom: 1
    • Cable TV
    • Satellite TV
    • Desk
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin NON SMOKINGDouble or Twin • NON SMOKINGDBT.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    Double or Twin NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 26 m²SUI.H6-2
    SUITE AccessiblePhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    SUITE Accessible

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 26 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Satellite TV
    • Wi-fi
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Satellite TV
    • Wi-fi
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 25 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Satellite TV
    • Wi-fi
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    Room TWO QUEEN BEDS

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Satellite TV
    • Wi-fi
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO KING BEDSRoom • TWO KING BEDS • 1 Bedroom • 25 m²ROO.2K
    Room TWO KING BEDSPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Satellite TV
    • Wi-fi
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    Room TWO KING BEDS

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2K

    Room amenities

    • Satellite TV
    • Wi-fi
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    Double or Twin KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 26 m²DBL.ST-5
    DOUBLE STANDARDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Surprise-Phoenix NW

    DOUBLE STANDARD

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-5

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Surprise-Phoenix NW

8.6
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.6 /10
Amenities
8.6 /10
100 reviews shown
6/10
Pleasant
27 Jul 2026
David
It turned out being right across the street from the train tracks got woke up twice in the middle of the night. The front desk Worker was not at the front desk when we arrived. We waited for about five minutes, kept calling his name and he’s here. I am you know I’ve got other customers as well as you in a rude manner. I believe he was watching a baseball game in the breakfast area.
10/10
Exceptional
26 Jul 2026
Tania L
The staff was very helpful and friendly! The free breakfast was delicious and clean. Having the rooms cleaned daily was a plus!
10/10
Exceptional
20 Jul 2026
JOSEPH
Clean, great breakfast, helpful staff. Everything I hoped for. Umm, supposedly they offer a cookie as a welcome, but I never saw any cookies. Minor issue. Accommodations were excellent.
Self
10/10
Exceptional
15 Jul 2026
Rhonda
The pool was perfect temp too cool off and spend sometime relaxing.
Breakfast was good.

Room was good, I had king suite and all was good.

Staff was friendly and accommodating, providing local destinations for food and visits.
Self
10/10
Exceptional
14 Jul 2026
Michael
It's always a pleasure to stop here. Quiet, reasonably priced, plenty of parking, can walk or drive to many stores or restaurants near by.
Self
10/10
Exceptional
09 Jul 2026
Cliserio
Great , Customer service
Family_with_children
10/10
Exceptional
08 Jul 2026
Steven
Pool needs a bit of TLC and daily up keep.
Partner
8/10
Excellent
07 Jul 2026
Alesha
I just stayed at this hotel for a 6 day baseball tournament. The hotel was fine but probably more for a shorter stay. A stay this long I would have like a real refrigerator. The mini fridge was not very cold. And had no freezer to freeze my ice packs. My biggest complaint was that my room was on the first floor by the pool and my window did not have full curtains. So I could see people standing right next to my window. Also there was a super bright light every night from the parking lot that shined into my room. There was no way to block the light because there was no blackout curtains. Just the half curtain for decor and the sheer shade that covered the window. Same as in the mornings. No way to block the bright sun because there was no blackout curtains. For a long stay like that I’d probably stay at a suits hotel with a read fridge and a couch. But for a short 2 nights I’d stay here again. Breakfast was good. And this was close to the fields we played at.
Friends_and_family Family
8/10
Excellent
26 Jun 2026
Robert
The lady cleaning the room was very pleasant and did a good job along with the breakfast
Self
10/10
Exceptional
23 Jun 2026
Jeremiah
This is my go-to when down in the Phoenix area. They run a great place.
Business
10/10
Exceptional
22 Jun 2026
Russell
This place is a pet friendly motel. The room I stayed at was good. Looked fairly well kept and didn't smell like animals. I think during my stay I saw around 5 different people here with pets of various sizes. They have continental breakfast, waffle iron, nescafe machine, every morning.
10/10
Exceptional
22 Jun 2026
Michael
Staff is friendly, rooms are always clean, breakfast is gd, multiple options, showers are hot & have a gd pressure, parking lot is big in case u are towing with a trailer or boat. Walking distance to shops & food. Highly recommend
Self
10/10
Exceptional
20 Jun 2026
Charles
Clean room, super friendly staff, yummy breakfast, enjoyed the pool and hot tub, enjoyed the exercise room. Great location close to restaurants and shopping.
Partner
8/10
Excellent
20 Jun 2026
Lauren
Clean rooms. Bathtubs are old & outdated. The shampoo/ soap/ lotion brand they use smells great, I loved it. Bed was too hard & lumpy. Pillows were decent. A train runs near hotel & it’s loud every 2 hours when it Blair’s its horn throughout the day & all night. Breakfast was really good tho & this hotel is always affordable
Self
8/10
Excellent
18 Jun 2026
Kandace
Solid place to stay, comfortable bed, friendly staff, great breakfast.
Partner
10/10
Exceptional
16 Jun 2026
Korie
Very good place to stay and I will stay again in the future
8/10
Excellent
16 Jun 2026
Alex
Easy access to shopping and restaurants
10/10
Exceptional
09 Jun 2026
Diana
Staff in the breakfast area was excellent. Very friendly and kept area very clean
Friends_and_family Friends
6/10
Pleasant
01 Jun 2026
Lyman
Ok
Self
10/10
Exceptional
01 Jun 2026
Renee
Great hotel and staff. The rooms were clean, breakfast was great and dinning area was clean and kept full. Location was great plenty of shoppyand eat within walking distance. Would stay again. Spent 4 nights.
Partner
10/10
Exceptional
31 May 2026
Keith
Clean room. Excellent breakfast. Nice pool.
Family_with_children
10/10
Exceptional
28 May 2026
Fernanda
House keeping went out of their way to set up the sofa bed for us. We were very grateful!
Partner
8/10
Excellent
25 May 2026
Agatha
Wonderful
Family_with_children
8/10
Excellent
25 May 2026
Lois
Good location. Several restaurants and a Target shopping center connected to the parking lot. We have stayed here several times. The only minor issue is that many of the times, including this one, we could not get the tv to work. Didn't call the front desk though, as we didn't really care, so don't know if they would have been able to fix it or not. It is one of my regular hotels when I am in the Surprise area. Good breakfast.
Friends_and_family Family
10/10
Exceptional
18 May 2026
Steve
Staff was good, breakfast was good, and rooms were clean
Family
10/10
Exceptional
18 May 2026
Lars
This may have been my best experience in a Best Western in many years. Very clean property, common areas and room. Check-in was made easy by a friendly and helpful receptionist. Good location in Surprise.
Self
4/10
Poor
17 May 2026
Art
AIR CONDITIONER WENT OUT IN MIDDLE OF THE NIGHT THEY MOVED US TO ANOTHER ROOM .
Partner
10/10
Exceptional
11 May 2026
Joey
Everything was exceptional.
Partner
10/10
Exceptional
05 May 2026
Enock
Clean room
10/10
Exceptional
05 May 2026
Jeremiah
My go to spot in Phoenix.
Self
10/10
Exceptional
05 May 2026
Jeremiah
My go to stay when in Phoenix
Self
10/10
Exceptional
04 May 2026
Ariel
Staff was excellent property very clean thanks
6/10
Pleasant
30 Apr 2026
michael
Place to stay if you just need to sleep.
Family_with_children
8/10
Excellent
26 Apr 2026
Dawn
Great place to stay with a family!
Friends_and_family Family
8/10
Excellent
22 Apr 2026
Douglas
Carpet in room had a fairly strong smell.
Partner
10/10
Exceptional
20 Apr 2026
Marivel
The room was clean, the staff was very friendly and polite, breakfast excellent
Family_with_children
10/10
Exceptional
20 Apr 2026
Curt
Nice
Business
8/10
Excellent
16 Apr 2026
David
Staff was helpful with a reservation issue
Family
8/10
Excellent
13 Apr 2026
Karen
Everything was great! Good food, friendly staff & a semi-clean bathroom!! The toilet was filthy but the bathroom was clean!???
Anyway, overall 4
Thank you
6/10
Pleasant
12 Apr 2026
Carlos
We had a pretty good stay. The staff was wonderful, the bed was comfy & the pool and hot tub were great! On the other hand, it was extremely dangerous/awkward to drive into the entrance. Traffic flying by and we had to get over 4 lanes....The coffee in the room was horrible! The toilet was really low. It was a good bargain though!
10/10
Exceptional
11 Apr 2026
Lora
Clean and comfortable
8/10
Excellent
06 Apr 2026
Juan
All good
Partner
10/10
Exceptional
01 Apr 2026
Patricia
Menu was fresh and parking felt safe.
10/10
Exceptional
01 Apr 2026
Janis
It was great
Friends
10/10
Exceptional
30 Mar 2026
Manuel
Staff very nice and helpful, fresh breakfast, plenty of parking. Overall good.
10/10
Exceptional
28 Mar 2026
George
Good overall for price. Property seemed a little outdated
Friends_and_family Family
10/10
Exceptional
28 Mar 2026
Raheel
Good overall for the time we stayed. Property is a bit older
Friends_and_family Family
8/10
Excellent
28 Mar 2026
Brenda
Limited breakfast options. Parking was close and plentiful.
Partner
8/10
Excellent
27 Mar 2026
Karen
Clean room the hairdryer was broken, but they brought one right up to replace it, breakfast was good however, the advertise biscuits and gravy were not available due to shipping issues
Partner
10/10
Exceptional
27 Mar 2026
Jeremiah
My go to spot when I go to AZ for work. Nice location. Nice and clean and has been family friendly when I’ve taken my family along with me.
Self
10/10
Exceptional
21 Mar 2026
Tyler
Clean
10/10
Exceptional
20 Mar 2026
Judith
checkin was fast and desk agent was helpful with answers about the surrounding area. room was better than expected. breakfast was typical. Breakfast attendant was amazing at keeping things stocked and clean when it was very busy with all the spring training crowd. they have 4 EV charging spots which I was able to use. you have to plug in and then notify the front desk and they turn it on. One thing to keep in mind if travelling with a pet (as I was) Expedia says all fees and charges included, but they did still charge me $40 per night pet fee at checkin.
Pet
10/10
Exceptional
19 Mar 2026
Rosa
Was nice good location
Family
8/10
Excellent
18 Mar 2026
joshua and Amy
Not a bad hotel how much to do around there a couple dining options. Jim would rather small pool is nice and warm.
10/10
Exceptional
16 Mar 2026
Lise
The rooms were clean and all the staff were tremendously friendly. We had an amazing stay. Unfortunately, i didn't have the time in my day to enjoy the pool or the gym.
Pet
10/10
Exceptional
15 Mar 2026
Stephanie
Quiet and clean.
Partner
10/10
Exceptional
14 Mar 2026
Stephanie
The rooms were spotless staff friendly and hotel was safe
Friends
10/10
Exceptional
14 Mar 2026
Bonny
Great area.
Partner
10/10
Exceptional
11 Mar 2026
Krista
😊
8/10
Excellent
10 Mar 2026
Abigail
My only real concerns were:

1. The hotel lists people’s names on white boards at the front desk to welcome them for their stays. That seems like a serious breech of privacy since anyone else checking in or simply at the hotel now knows these people are present.

2. Hotel cleaning staff leaves replacement coffee cups, stirrers, creamer, etc., on your door handle if you leave your privacy sign up, signaling to others that you are possibly not in your room and your belongings are unattended.

I don’t like feeling unsafe at any hotel. This is not a seedy hotel at all but I believe that these two practices, which seem well intended, should be abandoned for privacy and safety reasons.
Partner
6/10
Pleasant
03 Mar 2026
Peter
There is no sound dampening between floors. You will hear anyone moving around above you. The worst I’ve extended in over 40 years of traveling.
Self
10/10
Exceptional
28 Feb 2026
Stephanie
The rooms were really well kept, all the staff professional
Partner
8/10
Excellent
27 Feb 2026
Bessamae
Staff was very helpfull & wonderful Thank you!!
Friends_and_family Family
4/10
Poor
26 Feb 2026
Gregory
Very hard beds. No spring, just an 8 inch mattress on wood frame.
Partner
10/10
Exceptional
24 Feb 2026
Jeff
Very nice, clean room. Breakfast was awesome
Friends_and_family Friends
10/10
Exceptional
23 Feb 2026
Claude
The room was very clean..no issues..the staff was very friendly with the exception of the girl at the front desk when we checked in Wednesday Feb 18th approximately 4:00pm...she was not friendly or welcoming, actually I felt like she was talking down to me when I asked a few questions..otherwise the staff was great
8/10
Excellent
22 Feb 2026
Brady
Hotel was quiet and room was clean only thing I wish is that room service would have cleaned more than just taking our garbages out after the first night. They didn't give us any towels either.
Family_with_children
10/10
Exceptional
18 Feb 2026
Ronald
We had car trouble and staff was very accommodating about our check in time
Partner
10/10
Exceptional
18 Feb 2026
Alice
Very clean large room. Everything was great. Breakfast and plenty free parking.
8/10
Excellent
15 Feb 2026
Nicole
Pool was warm and plenty of pool towels were available.
Leisure Family
10/10
Exceptional
12 Feb 2026
patrick
Clean, modern, great staff.
Partner
10/10
Exceptional
09 Feb 2026
Ida
Very clean
Friends_and_family Family
10/10
Exceptional
09 Feb 2026
David
All was great
6/10
Pleasant
07 Feb 2026
RACHEL
Front desk checkin not very friendly. $25 fee to check in an hour early and then she said the $100 deposit is actually $250. She told us it was a big fee if we made any noise after 10pm. Also hotel is hard to get to since you cannot get to it from Bell Road onto Grand, but Google maps kept telling us to go that way and then we would have to turn around on Grand which is not easy, so adds 10 minutes. Hotel is basically in the parking lot of Lowes, so that is not great either. Hotel room was good and breakfast very good with a cool cappuccino machine. Just the check in person not having good customer skills started the stay badly and stuck with me. How you say it is often more important than what you say!
Business Family
10/10
Exceptional
05 Feb 2026
Wesley
When checking in I needed a walk in shower for ADA reasons and no option was available on Expedia so the person at the hotel was able to upgrade me at no extra cost to meet my needs. 👍
10/10
Exceptional
04 Feb 2026
DERRICK
My wife and I stayed in the BW Plus Surprise-Phoenix AZ for five nights and enjoyed our stay very much. We had a late check in at no extra cost, the staff was very friendly and helpful for the most part and room was spacious and clean. Loads of parking, allowing for easy access from the parking lot to the rooms, and the lodging is centrally located adjacent to several shopping complexes and restaurants which made it extremely convenient to walk or drive to shop and eat. Breakfast was served every morning and was a nice way to start of the day. All-in-all we had such a great stay that we will be booking at the BW Plus whenever we visit Surprise, AZ! Thank you to Expedia for the great room rates and detailed property description that was instrumental in helping us decide where to stay in Surprise.
Leisure Partner
10/10
Exceptional
03 Feb 2026
Donald
Room was great, staff exceptional
Leisure Pet
8/10
Excellent
02 Feb 2026
john
Staff was friendly
2/10
Poor
01 Feb 2026
Vincent
I was never greeted upon arrival
The lady at the front desk was actually arguing with another client which was really rude.
I stayed a week and my room was never properly cleaned. All they did was make my bed but my bathroom was never cleaned I was never even giving more toilet paper. I won’t stay here ever again,
8/10
Excellent
01 Feb 2026
Rong
Clean room, comfortable beds
Friends_and_family Family
6/10
Pleasant
22 Jan 2026
Tona
Tv didn’t work. No one came to fix it. They also didn’t clean our room
Business Friends
10/10
Exceptional
22 Jan 2026
Cathleen
Excellent service, friendly staff great breakfast
Leisure Partner
10/10
Exceptional
22 Jan 2026
Thomas
The room was spotless. Good price and the staff were professional and friendly.
10/10
Exceptional
22 Jan 2026
Crystal
Loved this place!!! It was clean, the staff was friendly and the amending are always superb!
Leisure Family_with_children
10/10
Exceptional
21 Jan 2026
John
The room was very clean. My suggestion since I'm 76 that the toilets should be upgraded to chair hight. I know that a minor thing but it sure would help out us old guys. That won't stop me from using you again in the future
Self
10/10
Exceptional
20 Jan 2026
Tonya
Parking is easy, friendly staff
Partner
10/10
Exceptional
09 Jan 2026
Becky
Staff was wonderful and room was very clean
8/10
Excellent
07 Jan 2026
David
I had a very spacious room for a great price here. The hotel was well maintained, had helpful staff, a nice pool and hot tub area and a good breakfast. Well worth the stay!
Friends_and_family Friends
10/10
Exceptional
02 Jan 2026
Glenda
Excellent breakfast. Skimpy bedding.
Leisure Partner
10/10
Exceptional
01 Jan 2026
Jill Dee
The staff person on duty when we checked in was excellent and went above and beyond to make sure we were taken care of.
Partner
10/10
Exceptional
30 Dec 2025
Michael
Great staff and the breakfast has hot food vs a continental breakfast. Definitely worth the rating
Partner
8/10
Excellent
29 Dec 2025
Kurt
Clean
Friends_and_family Family
10/10
Exceptional
26 Dec 2025
Leonardo
Great Place to stay!! Even got an own balcony. Would recommend staying here!!
Friends_and_family Friends
10/10
Exceptional
24 Dec 2025
Misty
Staff was nice
4/10
Poor
21 Dec 2025
RANDY
1st we were charge early check in mind you ONLY 1 hour!! We’ve never been charged in the past!! Very rude at check in & breakfast.. breakfast only had eggs with chorizo)(should at least without chorizo!! This is the first bad experience we’ve had at this location. Which we’ve stayed at a lot..
Leisure Partner
10/10
Exceptional
16 Dec 2025
Laura E
The staff were friendly and polite. The room was comfy. The free breakfast had a good selection. Area is great for shopping and restaurants.
Partner
10/10
Exceptional
15 Dec 2025
Joe
Nice, comfortable room. Comfortable bed. Easy, convenient parking. Convenient location. Will definitely stay again
Business_and_leisure Partner
10/10
Exceptional
10 Dec 2025
Lee
Gal at the Front Desk was great. Pleasant, helpful, and efficient.
10/10
Exceptional
10 Dec 2025
Christopher
Very nice
8/10
Excellent
10 Dec 2025
Jonathan
The room was good but for some odd reason the microwave in the room numbers and words on it was all in spanish.
Leisure Self

Location & surroundings

Best Western Plus Surprise-Phoenix NW
13337 W. Grand Ave., Surprise, United States

Explore the mapShow on Google

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Best Western Plus Surprise-Phoenix NW

114 hotel photos