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Lotus Muine Beach Resort & Spa

Ho Chi Minh City (Saigon) and South · Vietnam

Quarter 5, Phu Hai Ward, Phan Thiet CityView location

7.6/10Very good56 Reviews
Cleanliness8.4/108.4
Service8.0/108.0
Comfort8.6/108.6
Condition8.4/108.4
Location5.6/105.6
Neighborhood6.2/106.2
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Lotus Muine Beach Resort & Spa

Located right on the sands of Phan Thiet Beach, this hotel provides a tranquil retreat by the sea with easy access to Ho Chi Minh City. The gardens surrounding the resort are among the most beautiful in the area, covering an expansive 2 hectares of land.

Charm Tower, Fairy Stream, The heart of Ham Tien, Mui Ne Bay, Phan Thiet city and the harbour market are a few minutes' drive from the property. The train station is only some 5 km away.

The resort is centrally located in the tourist and entertainment area of Binh Thuan province. Vietnamese hospitality begins to come alive the moment guests enter the door and the welcoming lobby. Warmth meets efficiency as guests are made to feel instantly at home.

The heritage inspired ambience, with cool breezes, sunshine and the blue ocean, invites guests to be part of it all. Built in 2010, there are 78 rooms in total at this club resort.

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Guests are welcomed in the lobby with 24-hour reception and check-out services, a hotel safe, cloakroom, currency exchange, newspaper stand and lift access to the upper floors. Younger guests can let off steam at the children's playground.

Guests can enjoy a drink at the café and bar, and dine in the restaurant. Air conditioning, a hairdressing salon, TV lounge, conference facilities, wired and wireless Internet access, a car park, park, garage and bicycle hire also feature.

The rooms are decorated to reflect the hotel's ambience with a view of the sea from every room. Each room comes with one double bed or twin beds and offers modern amenities, as well as a private balcony. All are en suite with a shower, bathtub and hairdryer.

Standard in-room amenities include a direct dial telephone, satellite/cable TV, Internet access, a safe, minibar, kitchen with a fridge and tea and coffee making facilities, as well as air conditioning.

With a stay at Lotus Muine Resort & Spa in Phu Thuy (Phu Hai Beach), you'll be within a 15-minute drive of Phan Thiet Beach and Fish Sauce Museum.

This beach resort is 12.2 mi (19.6 km) from Mui Ne Beach and 0.9 mi (1.4 km) from Ong Dia Stone Beach. Make yourself at home in one of the 84 air-conditioned rooms featuring minibars and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Phu Thuy? This resort has 1076 square feet (100 square meters) of space consisting of a conference center and a meeting room.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
    • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
    • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: VND 4025000 per vehicle (one way)
    • Rollaway bed fee: VND 700000.0 per day
    • Credit card charges are subject to a surcharge

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    English

Nearby attractions

Fish Sauce Museum 1.1 km / 0.7 mi
Ong Dia Stone Beach 1.4 km / 0.9 mi
Sea Links City 1.8 km / 1.1 mi
Wine Castle 2.3 km / 1.4 mi
Ham Tien Beach 2.5 km / 1.5 mi
Hoang Hon Nui Co 3 km / 1.9 mi
Poshanu Cham Tower 3.3 km / 2 mi
Cho Phu Hai 4.4 km / 2.7 mi
Long Beach Pearl Museum 5.1 km / 3.1 mi
Phan Thiet Beach 6.1 km / 3.8 mi
Tropical Minigolf 7.8 km / 4.9 mi
Co.op mart Phan Thiet 8.8 km / 5.5 mi
Linh Son Truong Tho pagoda 9.4 km / 5.8 mi
Phan Thiet Water Tower 9.4 km / 5.9 mi
Ho Chi Minh Museum 9.7 km / 6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2010
  • Total number of rooms: 84
  • Number of floors (main building): 4
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Nearest Bus / Metro Stop
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
Show 78 more facilities & services
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Medical service
  • Bicycle hire serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • FireplaceExtra charge
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Cloakroom
  • Lift accessExtra charge
  • ShopExtra charge
  • GardenExtra charge
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Private beach area
  • Library
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant: 2
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Sun loungers
  • Parasols
  • Children playgroundExtra charge
  • Entertainment programme for adults
  • Entertainment programme for children
  • TV lounge
  • Game room
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tub
  • SolariumExtra charge
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Picnic
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • Billiards
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN DELUXE GARDEN VIEWTWIN • DELUXE GARDEN VIEWTWN.DX-GV

    Photos are not available for this room type.

    Lotus Muine Beach Resort & Spa

    TWIN DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE OCEAN VIEWSUITE • OCEAN VIEWSUI.OV

    Photos are not available for this room type.

    Lotus Muine Beach Resort & Spa

    SUITE OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUM WITH VIEWSRoom • PREMIUM WITH VIEWSROO.PI-WV

    Photos are not available for this room type.

    Lotus Muine Beach Resort & Spa

    Room PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM WITH VIEWSDOUBLE • PREMIUM WITH VIEWSDBL.PI-WV

    Photos are not available for this room type.

    Lotus Muine Beach Resort & Spa

    DOUBLE PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE GARDEN VIEWRoom • DELUXE GARDEN VIEWROO.DX-GV

    Photos are not available for this room type.

    Lotus Muine Beach Resort & Spa

    Room DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • BUNGALOW GARDEN VIEWBUNGALOW • GARDEN VIEWBUN.GV

    Photos are not available for this room type.

    Lotus Muine Beach Resort & Spa

    BUNGALOW GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Room type
    BUNGALOW
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA SEA VIEWVILLA • SEA VIEWVIL.VM

    Photos are not available for this room type.

    Lotus Muine Beach Resort & Spa

    VILLA SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA BEACH FRONT TWO BEDROOMSVILLA • BEACH FRONT TWO BEDROOMSVIL.B2-BF

    Photos are not available for this room type.

    Lotus Muine Beach Resort & Spa

    VILLA BEACH FRONT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    BEACH FRONT TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B2-BF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • BUNGALOW OCEAN VIEW QUEEN BEDBUNGALOW • OCEAN VIEW QUEEN BEDBUN.OV-QN

    Photos are not available for this room type.

    Lotus Muine Beach Resort & Spa

    BUNGALOW OCEAN VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Room type
    BUNGALOW
    View / characteristic
    OCEAN VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.OV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • BUNGALOW OCEAN VIEWBUNGALOW • OCEAN VIEWBUN.OV

    Photos are not available for this room type.

    Lotus Muine Beach Resort & Spa

    BUNGALOW OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Room type
    BUNGALOW
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUM WITH VIEWSTWIN • PREMIUM WITH VIEWSTWN.PI-WV

    Photos are not available for this room type.

    Lotus Muine Beach Resort & Spa

    TWIN PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Lotus Muine Beach Resort & Spa

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SEA VIEWSUITE • SEA VIEWSUI.VM

    Photos are not available for this room type.

    Lotus Muine Beach Resort & Spa

    SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Lotus Muine Beach Resort & Spa

7.6
Very good
56 Reviews
Cleanliness
8.4 /10
Service
8.0 /10
Comfort
8.6 /10
Condition
8.4 /10
Location
5.6 /10
Neighborhood
6.2 /10
Amenities
8.8 /10
46 reviews shown
2/10
Poor
06 Feb 2026
Michael
never arrived Expedia doesn’t care
10/10
Exceptional
24 Dec 2016
Verified traveler

I don't mind to stay here again.

Great friendly staff, no attitude.
8/10
Excellent
06 Feb 2016
Michel
Common areas were really well maintenaned. The beach is rocky so you have to walk a few minutes. Pool is great. Breakfast is great. Staff is very friendly.

However, reception staffs are a bit insistent on the excursions that are well overpriced.

You should definitely rent a motorbike at the little shop right in front of the hotel to get to the \"main\" area which is just a few minutes away. Very useful too to get to all the main attractions in the region.
Partner
8/10
Excellent
03 Feb 2016
Verified traveler

Don't do the extras tours

Everything worked out ok. Watch out hotel will sell extra tours. When they take you to Sand dunes. They only drop you off you have to pay more money to be driven up to them. It's to far of a walk
Family
8/10
Excellent
19 Jan 2016
Stuart

Good value with potential

Quiet location is great. Pool and restaurant very good. The only things letting the place down are: some (not all) grumpy staff; some ordinary joinery in cupboards; & pool lounge mats that could be in better condition. Nevertheless, still worth the visit.
6/10
Pleasant
16 Jan 2016
N A

Lotus Muine - great hotel, weak location

Hotel -beautifully maintained, lovely secluded setting, nice sea view, fantastic, swimming pool, very satisfied
Restaurant (Moon Bar)- buffet breakfast is average, often very busy and stock not replenished regularly. I was bored of it after two days, dinner below average to terrible, over priced, portions of food sometimes very small. Cocktails terrible. Every night at 7pm they show a movie on the lawn outside the restaurant. Its a cool idea but its so bloody noisy. Who needs James Bond guns and explosions blasting out when you're trying to have a romantic meal for two.
Staff - hotel staff are very attentive and try really hard to help with mixed results.
Location - the price you pay for peace and quiet and seclusion by the beach is the proximity to the rest of the town. You'll need to get a taxi to the main road where all the restaurants and bars are. It will cost around 3 USD to get to the centre of town each way by taxi. We walked it one day and it took 45 minutes. There is nothing near the hotel except one local restaurant with shop. Shop is a good option for buying beer and water but didn't eat there.
Partner
10/10
Exceptional
09 Dec 2015
Anthea

Lovely hotel at Mui Ne

Lotus Muine is a beautiful hotel between Mui Ne and Phan Thiet , the grounds are very spacious and beautifully landscaped. The enormous Pool and Restaurant are excellent, both in appearance and cleanliness . The staff are very friendly and helpful.
6/10
Pleasant
11 Aug 2015
Younghyo

4 star services?

It seems to be rated as 4 star. I rate the hotel 3.3 star hotel. Breakfast opens 6.30am til 9.30am. We went to restaurant at 9am on the first day. Coffee n tea on buffet line were both cold. Cereal were only 2 kinds. No cheese at all. Fruit selection was almost empty. Pool has no shower facility but water pot only. Baach hats were broken. After 3 nights stay, before 12 noon, Front called our room 2 times and pushed us to check out. When we went to Front, we were kept on waiting for settle a bill.t
Partner
8/10
Excellent
25 Jan 2015
Verified traveler

Great views of the Ocean, beach a bit rocky

Nice views from the 4th floor rooms out across the bay at sunrise. Nice Pool. The picture needs updating since there is now a restaurant built. The beach was rocky but there was another one close by which you can walk to. Well located for taxi ride to Muine where there is so much going on.
6/10
Pleasant
15 Nov 2014
Adolph

Hotel has potential but falls short

The positives: For price (about $50 USD), my room was beautiful, I got a free upgrade to an ocean view room, the air conditioning worked well, the bathroom was clean, and the balcony was very usable. The restaurant staff were friendly, outgoing, and accommodating. The hotel was quiet, has a relaxing atmosphere, and a beautiful rocky beach. The location is between Mui Ne and Phan Thiet, which means it is away from the crowds of both cities.

The negatives: The front desk staff was incredibly bureaucratic and their English language skills were insufficient to communicate with English speaking guests. A few examples: in order to verify my reservation, they wanted a print out from expedia.com (I booked through hotels.com and had not print out). I had to repeatedly assert that my passport is my identification and no further identification is necessary. Once checked in, I really wanted to go to my room after a long day on a motorcycle, but they insisted that I sit in the lobby and have my \"welcome drink”. I would have enjoyed my welcome drink more had I received it after cleaning up. An example of a language issue: The front desk informed me that they could book train tickets, but they tried to book bus tickets for me. I had to take a taxi to the train station in order to buy my ticket. The beach bar and the spa are under renovations, so they were unusable at the time of my visit - - - I would like to have known this when booking my room not after checking in.
8/10
Excellent
09 Jan 2014
Donna

beach bungalows are stunning

We were a family of 3 and stayed in the beach side bungalow which was fabulous and very spacious and well equipped.
The food is very good with a wide range for breakfast especially.A very low key resort and not much happening the mue ni strip is about a 5min drive away not walking distance though.Beach area is small but access to walk the beach area and rock pools is there. No gym or spa available during our stay so no comment on that.
8/10
Excellent
09 Jan 2014
Verified traveler

Nice hotel

This hotel suited us really well. Right on the beach...nice pool...good breakfast and a short taxi ride into Mui Ne.
Family
8/10
Excellent
04 Sep 2013
pommerouge

Overall a good hotel

My friend and I planned a weekend in Mui ne while we were working in HCMC for a month. The hotel was huge and beautiful- clean swimming pool, and a beach right by the hotel. It was a little far from the centre of the town, so you would have to take a cab (very cheap) to get to all the restaurants.
Family
8/10
Excellent
23 Jan 2013
T & D

great value

Everything was outstanding, with two minor exceptions; even the \"IT man\" could only occasionally get the wifi to work, even in the reception area, (but there were two guest computers available. The location was a little ways outside the main resort area, so reasonably-priced taxis were required to go anywhere. The breakfast buffet was amongst the best we have ever had.
Family
10/10
Exceptional
18 Sep 2011
James

The hotel is absolutely amazing. The service from staff were fanatstic 10/10

The hotel is so relaxing and such beauty being connected to the beach. Don't walk around outside area beyond hotel alone as I almost got mugged by guys on scooters. But that has nothing to do with the hotel. Would love to stay there again. The customer service was excellent and they were such nice people in the hotel.
10/10
Exceptional
02 Feb 2026
Heidi
Mega lækkert sted med til skøn strand
Partner
10/10
Exceptional
25 Jan 2026
Heidi
Fint værelse
Partner
6/10
Pleasant
01 Jan 2026
Therese
Lite mat ved frokosten. Det meste var tomt 1 time før frokosten stengte. Trwningsrommet er noen vekter under en trapp, ville ikke sagt at det finnes treningseom her. Ellers fine rom og hyggelige folk. Fin beliggenhet om man har scooter/grab.
Friends_and_family Friends
10/10
Exceptional
07 Sep 2020
234
フロントの方が融通を効かせて頂き快適に過ごすことが出来ました。
Leisure Friends
2/10
Poor
10 May 2019
Verified traveler

리조트에서 예약확인이안된다고 개고생했네요

지난주에 호텔스닷컴 이용해서 베트남에 다녀왔는데
정말최악의 여행이 되서 다녀왔습니다.
예약정보가 없다고하더라구요.
같이간 일행들은 다른곳통해 예약해서 불편없이 체크인다했는데
호텔스닷컴 통해예약한 저희가족은 예약정보가 확인되지않아 한시간이상 짐바리바리싸들고 더워죽겠는데 애기 둘안고 기다릴수밖에
없었어요.
너무 짜증나고 화가나서 로밍도 안한 상태에서 한국 호텔스닷컴에 전화해서 확인해달랬더니 한참뒤 다시 전화하는 얘기가
저희쪽엔 예약정보가있는데 왜 안넘어간지 모르겠다는 이야기만
하시더군요?
그럼 저희보고 어쩌라는겁니까?? 말도안통하는데
그렇게 한참을 기다리다가 리조트직원이 불러서 갔더니
더 황당한건 방을 주겠는데 1박은 00호에서 자고 다음날은
00호에서 옮겨서 자라고하더라구요?? 저희가 4식구라 짐도많고
수영을해서 젖은짐도많고한데 매일 방을 옮겨서 자라니요
장난합니까??
일행들은 짐풀고 쉬다가 다음일정때문에 다 나왔는데
저희는 방에 가지도못하고 결국 그날 계획한 무이네 선셋투어는
돈만날리고 하지도못했습니다.
그리고 선셋못하고 선라이즈로 하는바람에 애기들은 하루종일
피곤해죽으려하고 저희는 그 짜증받아주느라 여행은
할수도없었구요.
정말 여행내내 화가나서 참을수가없었구요
여행은 다녀왔지만 금전적인 피해도 있었고 환불받고싶은 마음뿐입니다.
어떻게 조치해주실건가요?
Family
4/10
Poor
04 Jul 2017
크리스탈

서비스 없음 ㅋ

무이네 로터스빌리지리조트랑 헷갈려서 묵은곳입니다ㅋ
참고하시구요
위치는 메인거리와 떨어져있어요
리조트앞에 오토바이렌탈샵있어서 오토바이빌려서
다니면 좋습니다~
리조트내 인적서비스는 거의 무에 가깝습니다
불친절하다 친절하다 이런느낌 없구요ㅋㅋ
아마 아직 서비스에 대한 개념이 없으신듯
10/10
Exceptional
15 Feb 2017
kieu oanh
Gia đình tôi đã có những ngày nghỉ tuyệt vời tại khách sạn. Nhưng tiệc buffet bbq hải sản vào ngày 1/2 đã làm chúng tôi hơi thất vọng, với giá vé là 750.000 cho mỗi thành viên, gồm 5 người trong gia đình chúng tôi, nhưng các món ăn ít và khá sơ sài. Và đó lại là tiệc Buffet bắt buộc, chúng tôi được thông báo sau khi đã đặt phòng. Khách sạn đưa những người khách như chúng tôi vào thế đã rồi.
Family
4/10
Poor
03 Feb 2017
송재봉

시설이 아까운...

시설은 괜찮지만
10/10
Exceptional
08 Jan 2017
chi.m

リゾート気分を味わえる素敵なホテル

市街地とは少し離れているものの、プライベートビーチ、プールもついており、ロケーションが最高です!(市街地までタクシーで5分から10分ほどです。)
海を見ながら見る朝食は、気分も高まります。
客室も、十分な広さがあり、快適に過ごすことができました。
6/10
Pleasant
18 Nov 2016
Thi Bich Nga

Hotel sympas service réception pas bien accueil

Manque bienvenue quand les clientes qui viennent de loin et bien fatigué...faites pas plaisir quand le client demande les chambre cote à cote (même l’Établi pas beaucoup de clients) dans la chambre beaucoup des moustiques....
Family
8/10
Excellent
30 Jul 2016
HYOUNGTAEK
무이네비치 초입부분에 위치하여 리조트가 조용하고 안락함, 수영장시설좋고 해변이 바로 앞이라 이용하기 편안함, 룸써비스는 안되는 메뉴가 있음, 무료조식뷔페는 중간이상,보케거리와 좀 멀지만 택시비는 10만동정도 나오니 부담없음, 저렴한가격의 4성급 리조트이며 객실배치가 잘되있음
Family
8/10
Excellent
02 May 2016
Verified traveler

Khach san rat dep,cham soc chu dao.

Toan bo khu vuc khach san duoc cham soc rat chu dao, cay xanh, bai co ,hoa no khap noi that nhu tren thien duong ay.
Nhan vien phuc vu rat niem no, gap nhau la cuoi than thien. chung toi thay thoai mai nhu o nha minh vay. Cam on cac ban da cho chung toi mot ky nghi tuyen voi.
10/10
Exceptional
27 Mar 2016
Audun

Fantastisk Hotel

Vi Ble møtt i taxi av en som tok koffertene våre ned på rommet. Hele hotellet å Hotel område var ett paradis. God frokost, god middag på restsurant, ute kino, å hyggelig personale . Reist mye i 18 land å aldri opplever så bra service
Partner
10/10
Exceptional
19 Mar 2016
marina
fantastisk !
Partner
8/10
Excellent
03 Feb 2016
Verified traveler
Stranden var inte badbar på grund av sten man kunde inte ta sig ut till vattnet. Enligt bilderna på hotellet såg man inga stenar.
Partner
8/10
Excellent
16 Jan 2016
Verified traveler

깨끗한 객실 친절한 직원들, 중심지에서 먼게 단점

호텔은 신축이라 깨끗하고 좋아요 정원도 잘가꾸어졌고 객실도 깨끗하고 편해요 직원도 친절하구요
다만 중심가라우너무 멀어요ㅠ 호텔주변에 정말 아무덧도 없습니다 무조건 택시 불러달라고 해서 나가야합니다
그래서 전 거의 호텔 식당에서 식사해결했는데
가격도비싸고 맛이 그냥그래요
조욘히 쉬고싳은분들 추천합니다
6/10
Pleasant
02 Jan 2016
Mikael

för den som söker ro

När vi kom till hotellet så fick vi veta att vi blivit gratis uppgraderade - vilket gjorde oss jätteglada! Hotellet sa att vi även kunde uppgradera oss från deluxe-rummet till sviten för 15 $/natt, vilket lät väldigt billigt. Vi valde att kolla på rummet vi hade blivit (gratis)uppgraderade till och sedan kolla på sviten.
Då jag har jobbat inom hotellbranschen insåg jag snabbt att uppgraderingen bara var svammel, det var exakt det rummet vi bokat. Detta gör en smått irriterad, men lät det bara vara.
När vi ville boka en utflykt som hotellet rekommenderade så ville vi få ner priset lite, då rekommenderade personal bekanta som kunde köra oss - alltså svart, vilket kändes märkligt för ett 4 stjärnigt hotell.
Tips på sevärdigheter eller annat att besöka från hotellet fanns inte, då de inte visste.. svårt att förstå personalen då engelska var en stor brist. (vilket det är i större delen av vietnam)
Som pricken över i:et blev jag lurad på dricka då vi skulle lämna hotellet, ungefär dubbelt så mycket fick jag betala.

Hotellets skick är superfint, rummen är fina, frukosten är bra, restaurangpersonal väldigt trevliga, stort plus med utomhusbio. Tyvärr drog ovanstående saker ner på vistelsen.
Partner
6/10
Pleasant
01 Jan 2016
Thanh

La plage sans baignade

Belle ressort mais il n’est pas possibilité de se baigner à la mer (pas de plage). La qualité du restaurant à revoir.
8/10
Excellent
25 Apr 2015
yuzhu

总体不错

总体来说很不错,就是地理位置较偏僻,服务员服务意识不够,要纸巾都不给。
Family
10/10
Exceptional
14 Apr 2015
Verified traveler

Trevlig semester

Ett mycket trevligt hotell med underbart trevlig personal. Stranden kunde dock vara lite bättre. Mycket stan i strandkanten.
Family
8/10
Excellent
22 Feb 2015
Verified traveler

not bad but

Far from downtown
Family
10/10
Exceptional
12 Feb 2015
Verified traveler

괜춘합니다

저희가 갔을땐 베트남사람들이 돌잔치를하는지... 무튼 야외무대 설치해놓고 저녁 7시부터 11시까지 시끄러운 음악소리가 들렸는데 그것빼곤 좋았어요. 뭐 우리랑 똑같이 흥이많은 민족으로 이해하고 넘어갈려구요 근데 옆방에있는 러시아사람들은 좀 빡쳤을수도있겠다 싶더라구요 ㅋㅋ
수영장 저녁 8시까지하는데 해지고 수영할때 좋더라구요 배영하는데 까만하늘에 별들이 촤라락~
나쁘진않았습니다 조식도 굿굿이구요
Family
8/10
Excellent
17 Jan 2015
MooNs

전체적으로 조용하고 주변의 방해를 받지 않아서 좋음

무이네비치 초입에 위치해서 시끄럽지는 않다.
하지만, 무이네 비치, 레드센드, 피싱빌리지까지 오토바이로 10~30분정도 소용된다.
조식도 괜찮고, 석식도 한번 먹어봤는데 크게 부담되지 않음
한국사람들 많지 않고, 대부분 러시아계인들이 대부분
앞에 수영장, 전용비치(돌있어서 수영은 못하고, 그냥 썬텐만)
Family
8/10
Excellent
10 Jan 2015
Verified traveler

Fint hotell med privat strand.

Et flott hotell med en nydelig og velstelt hage .Stort svømmebaseng.
10/10
Exceptional
18 Dec 2014
Lara

UNDERBART hotell

Ett underbart hotell med underbar personal. Pool området är jättefint. Hela hotell området var så himla fint. Kommer lätt att välja detta hotellet igen om det blir flera resor till Vietnam. Passar perfekt till den/dem som vill relaxa i några dagar.
Partner
8/10
Excellent
28 Sep 2014
Jackey

朝食

朝食の品数が少なかったのが少し残念。あと、レストランの位置がちょっとわかりずらかった。
プロント及び部屋からの景色は最高です。リゾート地に来たと実感できる。
Family
8/10
Excellent
06 Apr 2013
K
Superbe hôtel bon service, agréable mais attention si on vous offre un surclassement de chambre moyennement 5 ou 10 $ comptant demander de visiter la chambre réserve initialement . ne vous fier pas au photo la plage est couverte de roche donc non baignable. vous devez marcher au autres hôtel voisins pour accéder à la mer.
8/10
Excellent
27 Mar 2013
Ирина
В целом отель хороший. Чисто, завтраки разнообразные. Подходит для очень спокойного отдыха, т.к. находится далеко от всех увеселений. После 8 часов вечера полная тишина. \"Панорамный вид\" на море вовсе таковым не является. Обычный боковой вид с балкона. Этот факт конечно не критичен, но считаю необходимым сообщить об этом, дабы не было недоразумений. В отеле есть хороший спа-центр. Массаж делают отлично, но на маникюр ходить не советую. Самый большой минус отеля - пляж. На собственном пляже купаться невозможно из-за камней. Соседний пляж - у строящегося отеля. Там абсолютная помойка. И строительный мусор, и все что выбрасывается рыбаками и выносится морем на берег. Wi-Fi в номерах отсутствует. Есть только на ресепшен и в ресторане.
Family
8/10
Excellent
27 Aug 2012
Verified traveler

Tolles Hotel

Zimmer: sauber und gepflegt
Pool: sauber und gepflegt
Strand: sehr schoen und sauber (allerdings felsen unter wasser vorsicht!)
Fitnesstudio: hat den Namen nicht verdient
Spa: nicht verfuegbar
Frühstück: Basis Fühstück an Wochenenden besser als unter der Woche

Insgesamt sehr schoene Hotelanlage mit sehr gutem Service in einem sehr guten Zustand. In der Lobby gibt es Internetterminals und Zeitschriften sowie ein paar deutsche Bücher. Ein Motorroller lässt sich problemlos mieten, zu empfehlen da etwas abgelegen. Das Frühstuck ist nichts besonderes es gibt Taost frisches Obst Rührei.. Restaurant: Für den Preis lieber Ausserhalb essen schmeckt besser.

Fazit: Sehr schoenes Hotel für Familien, Bungalows an Pool sind zu empfehlen. Wenn man nicht am Fitnesstudio und Spa interessiert ist und das Restaurant ausklammert ist das Hotel perfekt.
Family
4/10
Poor
01 Feb 2012
Anita

new room, beautiful pool, poor wifi, poor English

房间很新,设施和装修都可以,游泳池很大和漂亮。硬件上最大的问题是:窗帘非常非常透光,完全是被光线刺醒的;餐厅很嘈杂;几乎没有wifi信号。一路上住过的若干家酒店,这家wifi最差!
工作人员态度还可以,但英文非常差,在泳池边点的饮料和小食居然都上了双份,然后一脸无辜得摊开手等我付钱!前台工作人员也只有一个英文好一点,沟通非常辛苦。
位置偏了,去美奈的中心地带必须打车。当然相对安静一点,适合一家人呆着不出去的。但是餐厅的东西贵而且味道一般,早餐品种少味道差,所以觉得很不方便。总体不推荐,更喜欢之前住的novela。
6/10
Pleasant
01 Jan 2012
Henrik

Brukbar verdi for pengene

Ligger noe utenfor lokalt sentrum. Svake engelskkunnskaper blant hotellansatte.

Location & surroundings

Lotus Muine Beach Resort & Spa
Quarter 5, Phu Hai Ward, Phan Thiet City, Phan Thiet, Vietnam

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Lotus Muine Beach Resort & Spa

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