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Lanzerac Hotel & Spa
W. Cape-Cape Town-Garden Route · South Africa
Lanzerac Road, 1View location
9.2/10Excellent109 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort9.2/10 9.2
Condition9.2/10 9.2
Location8.4/10 8.4
Neighborhood9.2/10 9.2
Value10.0/10 10.0
Amenities9.8/10 9.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Lanzerac Hotel & Spa
Situated 30 min from Cape Town International Airport and 55 min from Cape Town's city centre, the Hotel is ideally positioned to explore the famous wine estates of the Western Cape, while quality craft and antique shops, art galleries, museums and restaurants are conveniently located just minutes away.
Set in the heart of a 162-hectare wine estate 300 years ago, the hotel has 53 luxurious bedrooms. Classic décor and genuine antiques perfectly complement the authentic Cape Dutch architecture. All rooms are individually decorated and feature private patios overlooking the vineyards and sculpted gardens.
Guests are offered the use of 3 outdoor pools, nearby golfing, hiking and mountain biking, cellar tours, wine tasting, plus the chance to purchase wine directly from the Lanzerac Estate. The Spa offers an array of treatments plus a heated in-door swimming pool.
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A stay at Lanzerac Hotel places you in the heart of Stellenbosch, steps from Lanzerac Wine Estate and a 2-minute drive from Dutch Reform Church. This luxury hotel is 1.4 mi (2.3 km) from Stellenbosch University and 1.8 mi (2.9 km) from Cape Floral Region Protected Areas.
Make yourself at home in one of the 53 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.
Conveniences include phones, as well as safes and desks. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 6 meeting rooms.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No elevators
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- 24-hour pool access
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Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Xhosa
Afrikaans
English
French
Nearby attractions
Lanzerac Wine Estate
0.2 km / 0.1 mi
Dutch Reform Church
1.7 km / 1 mi
Stellenbosch University
2 km / 1.3 mi
University of Stellenbosch Botanical Garden
2.7 km / 1.7 mi
Coetzenburg Stadium
2.8 km / 1.7 mi
Dorp Street
3 km / 1.9 mi
The Stellenbosch Village Museum
3.1 km / 1.9 mi
Stark-Condé Winery
3.1 km / 2 mi
Cape Floral Region Protected Areas
3.2 km / 2 mi
Stellenbosch Town Hall
3.2 km / 2 mi
Sasol Art Museum
3.2 km / 2 mi
University of Stellenbosch Art Gallery
3.4 km / 2.1 mi
VOC Kruithuis
3.5 km / 2.2 mi
Fick House
3.6 km / 2.2 mi
Toy & Miniature Museum
3.6 km / 2.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1958
- Year of most recent renovation: 2008
- Number of floors (main building): 1
- Number of floors (annexe): 1
- Single rooms
- Double rooms: 48
- Junior suites: 5
- Suites
- Apartments
- Studios
- Bungalows
- Villas
Show 96 more facilities & services
- Accessible rooms: 1
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
- Bus/Train station
- Airport
- Beach
- Golf course
- Entertainment Area
- Wheelchair-accessible
- Car park
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-out
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Car hireExtra charge
- Transfer serviceExtra charge
- Secure parking
- Valet parking
- Airport ShuttleExtra charge
- Room service
- Laundry service
- Launderette
- Medical service
- Bicycle hire service
- Babysitting serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Fireplace
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Garden
- Terrace
- Bicycle storage
- Concierge
- Gym
- Newspapers
- Luggage room
- Dining area: 1
- Clothes dryer
- Grill/BBQ
- Private pool: 4
- Electric kettle
- Café
- Bar
- Restaurant: 2
- Non-smoking area
- Smoking area
- Highchairs
- Poolside snack bar
- Banquet hall
- Air conditioning in Restaurant: 1
- Breakfast room
- Conference room: 3
- Meeting room: 6
- PhotocopierExtra charge
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Children’s swimming area: 1
- Sun loungers
- Parasols
- TV lounge
- Pub
- Sauna
- Steam bath
- Massage
- Spa treatments
- Spa centreExtra charge
- Breakfast
- Breakfast buffet
- Continental breakfast
- Hot breakfast
- Early bird breakfast
- À la carte lunch
- À la carte dinner
- Picnic
- Gluten-free meals
- Gala dinnerExtra charge
- Vegetarian meal
- Non-smoking establishment
- Fitness
- Cycling / mountain biking
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE EXECUTIVE QUEEN BEDSUITE • EXECUTIVE QUEEN BEDSUI.EJ-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLanzerac Hotel & Spa
SUITE EXECUTIVE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE CLASSICDOUBLE • CLASSICDBL.AS-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLanzerac Hotel & Spa
DOUBLE CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE LUXURYDOUBLE • LUXURYDBL.LX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLanzerac Hotel & Spa
DOUBLE LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.LX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLanzerac Hotel & Spa
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room CLASSICRoom • CLASSICROO.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLanzerac Hotel & Spa
Room CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: ROO.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSIC KING BEDDOUBLE • CLASSIC KING BEDDBL.AS-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLanzerac Hotel & Spa
DOUBLE CLASSIC KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 30 m²JSU.ST
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Minibar
- Mini fridge
Show all 14 amenities
- Tea and coffee making facilities
- Carpeted floors
- Centrally regulated air conditioning
- Central heating
- Safe
- Terrace
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLanzerac Hotel & Spa
JUNIOR SUITE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Room amenities
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Minibar
- Mini fridge
- Tea and coffee making facilities
- Carpeted floors
- Centrally regulated air conditioning
- Central heating
- Safe
- Terrace
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN CLASSICTWIN • CLASSICTWN.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLanzerac Hotel & Spa
TWIN CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: TWN.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLanzerac Hotel & Spa
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room LUXURYRoom • LUXURYROO.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLanzerac Hotel & Spa
Room LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Lanzerac Hotel & Spa
50
reviews shown
Marcello
This is one of my favourite properties in the world. Everything about it is genuine 5 star and very memorable. Do yourself a favour and book a stay!
JG
Excellent
David
A beautiful place to stay with excellent service
David
Classic, gracious, colonial charm
Christopher
Far better than the impression you get from the photos on Expedia. Lovely spacious suite with private pool terrace. Very well appointed. Comfortable firm bed. Great hotel service. Food in the restaurant good not great - service a little confused too. Especially odd was the mismatch between the names of the dishes on the menu and what you actually get.
Warren
One of the best stays I’ve had
Aaron
The hotel is lovely however it needs some work. The rooms are outdated. The AC in my room didn’t work and after calling three times to have it resolved they ended up finally moving me to a room nearby to sleep.
The staff needs some training. They were friendly but didn’t seem to know how to help.
The staff needs some training. They were friendly but didn’t seem to know how to help.
Phillip
The dining menu has great options no lie, but the front desk staff is just too busy to tend to your room service calls for inquiries and other related issues but overall it is a good place with a country side feel
Matt
Awesome stay at such a beautiful property. It's very luxurious and I'm highly recommend a stay!
Richard
Everything is excellent especially the staff
Lynn
Pool area a little small. Very disappointed that during our stay the pool was closed one afternoon to host a private party.
Verified traveler
The rooms are lovely, as well as the views. The staff is also amazing
Alan
We were pampered by the staff and so it was Wonderful night and we will definitely come back again
Verified traveler
Beautiful hotel
Spectacular stay. The staff is incredibly professional and the grounds are immaculate. The restaurants may have been the best part. We loved every minute.
Daniel
Extremely satisfied!
The weather was amazing, and the staff were extremely helpful and friendly! The food and wine was also wonderful (3 different restaurants available to eat in!), and a wonderfully idyllic pool area. Highly recommend and we can’t wait to go back!
Verified traveler
This is an exceptional hotel and having travelled to over ninety countries, and having stayed at many unique five star properties, I do not hesitate to number this hotel as one of the select properties.
The grounds around the hotel, are fantastic for strolling and you can tour the vineyards and see the grapes being cultivated and the area around the outdoor pool is beautiful. You also have a private patio area adjacent to the hotel room and access to internal courtyards.
The hotel is set on a stunning wine farm which goes back over 300 years but has very modern buildings with great ambience.
It offers easy access to hiking trails and one can rent a bicycle to
access the nearby countryside. I would recommend the e bicycles as the one speed bicycles are heavy, don’t handle well and require a lot of hard work to cycle up and down the rolling hills near the hotel. (Think of the heavy, utilitarian old-style bikes of Amsterdam; a moto cross or mountain bike would be much more appropriate. But this is a minor complaint.
The breakfast buffet is exceptional and the dining room and the pub also offers exceptional food.
The mini bar is offered as a complimentary service and there are some exceptional offerings. The complimentary glass of wine provided upon check in is likewise of exceptional quality.
I loved this hotel so much that for the duration of my stay, I seldom left the grounds. Although I didn’t use the spa service, I can understand why it would be highly rated.
The grounds around the hotel, are fantastic for strolling and you can tour the vineyards and see the grapes being cultivated and the area around the outdoor pool is beautiful. You also have a private patio area adjacent to the hotel room and access to internal courtyards.
The hotel is set on a stunning wine farm which goes back over 300 years but has very modern buildings with great ambience.
It offers easy access to hiking trails and one can rent a bicycle to
access the nearby countryside. I would recommend the e bicycles as the one speed bicycles are heavy, don’t handle well and require a lot of hard work to cycle up and down the rolling hills near the hotel. (Think of the heavy, utilitarian old-style bikes of Amsterdam; a moto cross or mountain bike would be much more appropriate. But this is a minor complaint.
The breakfast buffet is exceptional and the dining room and the pub also offers exceptional food.
The mini bar is offered as a complimentary service and there are some exceptional offerings. The complimentary glass of wine provided upon check in is likewise of exceptional quality.
I loved this hotel so much that for the duration of my stay, I seldom left the grounds. Although I didn’t use the spa service, I can understand why it would be highly rated.
Verified traveler
It was wonderful service , spa was gorgeous and room was great.
The only negative I might say is that the food in the more casual restaurant was Okay
The only negative I might say is that the food in the more casual restaurant was Okay
Verified traveler
Best hotel ever. If there was a seven star category, this hotel would be it.
Donald
Close to the end of a Cape Lands rainbow
Second stay at this awesome resort. From start to finish, the attention to detail, the warmth of the staff and the setting is perfect.
And, the fellow guests seem to be friendly, proper and seasoned travelers. Even the resident owl (appears at sunset in its designated tree) played its part each night to make the experience special.
And, the fellow guests seem to be friendly, proper and seasoned travelers. Even the resident owl (appears at sunset in its designated tree) played its part each night to make the experience special.
Brian
Splendid
The service received was impeccable - anything was possible and they made sure all our needs were taken care of. The room was fantastic and spacious. the location perfect for touring the cape winelands and in a nice area for a morning run
Verified traveler
The hotel is gorgeous. The rooms are super spacious and beautiful. The property is amazing. The views of the vineyards at the Spa during sunset are amazing.
Verified traveler
Beautiful property, gorgeous rooms, spacious, looks newly renovated. Great staff, lots of gardens and gorgeous views in the property.
Desiree
This is a truly magnificent hotel! Every aspect of our stay there was as good as it gets - anywhere in the world. We are already planning a return visit because this one was too short. Beautiful accommodation. Great restaurants. Excellent breakfast. Loved the wine-tasting!
Thierry
Sérénité
Magnifique endroit
maher
Great place to relax
We stayed up there for 5 night, it was wonderful place to night in. We went to Cape couple days to do some sightseeing. So the lefting days all in stellboch. It 10 mins from downtown area. 25 min from century city and mall.
Verified traveler
Old World Grandeur
Lanzerac Hotel is a grand hotel of a bygone era. Great grounds, staff eager to please, and food that's satisfying and local. We ate at both the casual outside dining, and another night in the more formal dining room. Our junior suite was exactly what we hoped for -- large, airy (high ceiling) and furnished stylishly. Lanzerac is outside the town of Stellenbosch which is not the greatest area for tourists. With a car, Lanzerac is worth experiencing if you enjoy historic properties.
Jean Njeri
Expected much better from this establishment!
We generally enjoyed the stay. However the dining service was not within our expectations. The breakfast service was especially poor. The waiters were not focused on their work. They mixed orders, were slow to deliver food items and failed to pay attention to detail. The room stewards were disrespectful and entered a room despite being informed that the turn down service was not required!
Jillian
Gorgeous place, great wine
Wonderful birthday and honeymoon stay! Loved the rooms and the spa!
Wilhelmus
One of our favorites, beautifully restored after devastating fire. Could not be better
Nina
Excellent hotel close to the centre
The staff was very unfriendly but the rooms and bathrooms were fabulous and so was the view,with the vineyards just beyond the veranda.
David
We enjoyed the beautiful location,the hotel and its history and the friendly staff.
A
Beautiful hotel.
Beautiful hotel just outside Stellenbosch right in the heart of the winelands.
Fabulous room - we stayed in a standard room, but felt like we were staying in small suite.
Staff were excellent and could not do enough to help us.
Food in the restaurant was delicious for both breakfast and dinner.
Beautiful swimming pool.
Fabulous wine.
Fabulous room - we stayed in a standard room, but felt like we were staying in small suite.
Staff were excellent and could not do enough to help us.
Food in the restaurant was delicious for both breakfast and dinner.
Beautiful swimming pool.
Fabulous wine.
Verified traveler
Great stay Lanzerac, fantastic rooms, amazing food in the restaurant, spa treatments were wonderful, the gym could benefit from s but more love, wines are nice and staff if very friendly and service minded.
Marissa
Beautiful Hotel and Spa, in a stunning location
We had a great time staying here for 1 night, the hotel staff were friendly and helpful, the room was amazing and huge with a very comfortable bed. We had dinner in the restaurant which was beautiful, and also did a wine tasting - their Pinotage is amazing. I would also highly recommend the spa, I had a very relaxing massage there. We enjoyed every second of our stay at Lanzerac.
Verified traveler
Easter weekend
Great hotel, great area.
Mohammad Reza
pleasant
Quite and pleasant. We had left one day earlier with out any discounts.
Geoffrey
Lanzerac Hotel.
This hotel grows on you. They have delightful dining options, the food excellent & the ambiance of the whole Estate is first class. Our only problem was with the bedroom & bathroom which, whilst very spacious, is looking rather tired however, we understand, that extensive refurbishment work is being carried out during 2015.
Altogether, we enjoyed our four days at the Lanzerac immensely & would not hesitate to go back.
Altogether, we enjoyed our four days at the Lanzerac immensely & would not hesitate to go back.
Sue
Wonderful
Fantastic room, huge, all the comforts you would want. Staff helpful, arranging transport, bookings. Breakfast and dinner delicious. Could not fault.
Karin
A fantastic place - highly recommended
We had an absolutely fabolous time in Lanzarac and can only recommend it. Fantastic service, amazing food, great surroundings and beautiful hotel including the wine and cigar lounge, which an extra touch to the place. A great off-set to a wine tour in Stellenbosch. We only wish they had room for us for more than one day.
Verified traveler
Perfection.
We really enjoyed our 4 night stay in this hotel. It felt luxurious from the moment we arrived on the tree lined drive. The staff were all friendly and accommodating taking a fussy child in their stride. We loved the restaurant, meals on the terrace and in the deli. The wine tasting was great.
The only criticism would be that the restaurant menu was too restrictive for 4 nights so we ate out on the last night.
The only criticism would be that the restaurant menu was too restrictive for 4 nights so we ate out on the last night.
Verified traveler
Grand, yet dated
A grand hotel, but in need of a makeover.
Rob
Facilities: Outstanding; Value: Great deal; Service: Flawless, Go the extra mile, Phenomenal; Cleanliness: Gleaming, Beautiful;
Grant
Wonderful setting.
The general feel of the establishment is outstanding and the buildings ooze history and charm. General service levels are good but let down by disappointingly sloppy housekeeping staff. Good food and dining room staff very good. Overall a happy experience.
Michael
Somthing Missing,
My wife and I decided to take a coupple of nights to celebrate our aniversary at Lanzerac. We booked a luxury room, only to be given a classic room, then told that the room was a luxury room when it was obvious that it was not. We were told that our room had a private pool- which was actually shared between three rooms and had any number of gardeners and pool cleaners making noise and certainly disturbing any sence of privacy. The room was dusty and had major cobwebs. The restaurant got our room service order wrong and delivered the wrong meal. All in all the basic little details were missing, no welcome fruit in the room, no paper in the stationary pad, no salt in the salt sellers, all in all we felt that for a five star hotel the amount of mishaps was inexcusable. We were left feeling taken advantage of, and we won't be coming back!
R
Superb
Superb in every way - great rooms, attentive service, and lots of amenities on site.
HS
Very poor Service
Hotel benefits from stunning setting but service is extremely poor (no water on our second day and no one in the hotel apologised or tried to keep us informed about repair status). Overall the hotel is in need for some maintenance.
Nick
Honeymoon
Very enjoyable and comfortable. Thanks for an awesome stay.
Brenda
Treat yourself to a retreat
Delightful retreat from the bustle of Cape Town city- set amidst the Stelllenbosch hills and vineyards.
Wendy
Old fashioned luxury
Wonderful location, and a really pleasant stay. The spa is fantastic!
Johan
Tired hotel not worthy of five stars
Booked two nights but stayed only one. Twice found the room allocated to us was dirty. Two people at the reception and one rather old but friendly helper could not assist us much. No hotel manager anywhere on the property either. Friendliness cannot make up for poor service, though it is always appreciated. After Hotels.com intervened we were upgraded to a rather tired looking junior suite. This privately owned hotel would do better to downgrade itself and rebuild it's service. How it was awarded a Luxury Hotel Award in 2011 I cannot understand. Three tiny soap, conditioner and shampoo bottles are also the only consumable found in our room. Nothing more than a one star hotel would have put in their rooms. Final issue after several was our discovery that the services offered by the hotel, in particular the gym or fitness centre, no longer existed even though the hotel is advertised as having them. Remember this is a FIVE star hotel!
Advice to the hotel manager: issue a small vacuum cleaner to cleaning staff to collect pubic hair from baths, shower and toilet areas before guests move in. Have them flush used toilets before guests move in. Invest in proper toiletries and extras in your rooms to welcome guests. Spend some time in other 5 star hotels to better understand what 5 star service really means. Heck, try 4 stars if that's too big a leap for you!
As this was a huge occasion for us (wedding anniversary) we were hugely disappointed with choosing this hotel, especially in light of all the real 5 star hotels in the Cape Town region. We will not recommend this hotel to anyone.
Advice to the hotel manager: issue a small vacuum cleaner to cleaning staff to collect pubic hair from baths, shower and toilet areas before guests move in. Have them flush used toilets before guests move in. Invest in proper toiletries and extras in your rooms to welcome guests. Spend some time in other 5 star hotels to better understand what 5 star service really means. Heck, try 4 stars if that's too big a leap for you!
As this was a huge occasion for us (wedding anniversary) we were hugely disappointed with choosing this hotel, especially in light of all the real 5 star hotels in the Cape Town region. We will not recommend this hotel to anyone.
Location & surroundings
Lanzerac Hotel & Spa
Lanzerac Road, 1, Stellenbosch, South Africa
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Lanzerac Hotel & Spa
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