Name: Best Western Andersen's Inn
Address: 12367 State Highway 33, Santa Nella, 95322, US

10/10

Exceptional

16 Jul 2026

Minna

Really nice place, liked it a lot and would like to go there again.

Partner

10/10

Exceptional

13 Jul 2026

Ronnie

Friendly staff! Quick check in. Good breakfast! Will stay again!

Partner

8/10

Excellent

12 Jul 2026

Shana

Great stopping spot if you're driving that long stretch on I5. Had everything we needed. Secure parking, late check in, lots of food options around there and a good night's rest.

Friends

10/10

Exceptional

11 Jul 2026

ALVIN

Front desk staff was amazing, put us in a great room, clean, and already cooled down. Very comfortable bed and a great breakfast, eggs, bacon, potato’s, waffles and much more. We will definitely stay here again!

Partner

8/10

Excellent

10 Jul 2026

Diane

Nothing super special to write. Right off the freeway, clean, working ac that wasn’t too loud. We didn’t stay for long, but it was comfortable and good enough for a nights sleep and not worried about our room getting broken into

Partner

4/10

Poor

09 Jul 2026

Debbie

The property is very worn. The glass sliding doors were filthy. When I checked in, I asked where the ice machines were. I was told there were two at opposite ends of the property. I walked to the first one ( in 93 degree heat) It was broken. I then walked around the entire property to the other one, and it was broken too. I then went to the office to ask if they had any ice and let them know their machine weren't working. She admitted that they were broken. It would have been nice if she had told me that when I asked about ice. I had to then get into my car and drive to a store and buy ice.

There were no hand towels in the room. Just two bath towels and two wash cloths.

I ate out and brought back leftovers and put them into the refrigerators. It froze everything so it was inedible.

When I turned on the TV the sound came on but the picture was black. When I called the office about it she said to unplug the connection and plug it in again. That worked the first time, but the rest of my stay was without TV.

I will never go there again.

Self

8/10

Excellent

08 Jul 2026

Angel

The room was nice, the air is a bit old school, but did the job. I got my luggage stolen at 6:30 am though :/

Partner

8/10

Excellent

08 Jul 2026

Joseph

Potholes

Self

8/10

Excellent

07 Jul 2026

Eliseo

Clean room

Partner

10/10

Exceptional

06 Jul 2026

Thomas

Our room was clean and comfortable. The young lady at the desk who checked us in was very helpful when our room key wouldn’t open the door. Breakfast was fairly good. The bacon was so thin, you could see through it and the coffee was way way too strong that it didn’t taste like coffee!

10/10

Exceptional

04 Jul 2026

Wilma

We stopped on are way home wanted to eat at split pea Andersen’s it’s right next door

Family

10/10

Exceptional

29 Jun 2026

Antonio E.

Check in was pleasant, and as helped by a very courteous desk clerk. Very good stay

Self

8/10

Excellent

26 Jun 2026

David

Very clean, quiet, view of the yard& pool, good breakfast. The staff was very accommodating and friendly. The only thing that I feel could use more care is the hotel grounds. We would definitely stay here when in the area.

Partner

4/10

Poor

17 Jun 2026

Coleen

The hotel is run down and needs a major update and only okay for a one night stay long the 5. Lower your expectations and you will be pleasantly surprised. The breakfast was ok in the morning and my son appreciated it before our long drive.

10/10

Exceptional

14 Jun 2026

Alejandro

Very clean exelet service

Partner

6/10

Pleasant

14 Jun 2026

Julie

The front desk lady was not very friendly or helpful. She was on her phone most of the time I was in the lobby (checking in, breakfast the next day, when asking for pool towels).The pool was good but one gate was broken and could be opened without key. Crickets get in the room at night and the bathroom shampoo and soap is too high for kids to reach when in the shower. Breakfast had some nice hot options but gets very crowded. The hotel worked for our stop over but I don't know if I'll stay there again.

Family_with_children

10/10

Exceptional

12 Jun 2026

Martin

Clean Rooms

4/10

Poor

09 Jun 2026

Jammee

Bathroom floors and baseboards were filthy

Partner

10/10

Exceptional

03 Jun 2026

Ryan

Awesome I definitely recommend!

Self

6/10

Pleasant

03 Jun 2026

Gerald

This is an older 2 story motel that at best is a 1 or 2 star property. The room was clean, although we had late night noise from the adjoining room. In sum, you get what you pay for.

Pet

6/10

Pleasant

01 Jun 2026

Hillery

The room smelled a little musty, but the staff was so nice! Breakfast wasn’t terrible. Overall, not to bad.

Friends

6/10

Pleasant

29 May 2026

Dolores

We found the TV difficult to operate. I have never had a problem anywhere else I have stayed.

Partner

4/10

Poor

26 May 2026

Maria

My shower did not have any body wash or conditioner and I did not realize it until I was naked. I ended up just using shampoo for my body. The other thing, carpets need care and washing.

Family_with_children

10/10

Exceptional

19 May 2026

James

Very large clean comfortable room
Great location
Great breakfast
Good value

Self

8/10

Excellent

02 May 2026

Nancy

Property showing age. Worn off paint, chips & dings. Selected hotel because an EV charger claimed to be present. In fact it is defunct and has been for a long time.

Pet

8/10

Excellent

24 Apr 2026

Margo

Don’t believe the negative reviews; room could have used a deep clean around the edges but overall was just fine. Pet friendly, room opened onto a grass courtyard that was well maintained and gave plenty of spots for our small dogs to explore. The biggest negative is that the phones at the front desk have not worked for a minimum of two weeks- tried contacting before our stay and after but unable to.

Partner

8/10

Excellent

14 Apr 2026

Judy

Liked everything

4/10

Poor

12 Apr 2026

Olivia

I didnt try the breakfast. The room was clean but needs some cosmetic updates. It had an odor that seemed to be coming from either the carpets or the drapes. The worst part of our overnight stay was the lack of hot water. I ran the water in both the shower and the sink for at least 10 minutes and their was never even a hint of warm water, let alone hot water.

Partner

8/10

Excellent

11 Apr 2026

Kathryn

All was okay. The body was was empty and was the hand soap. Otherwise the room was fine.

Partner

4/10

Poor

08 Apr 2026

Dale

We stayed here some 25-30 years ago. Not much has changed. We had trouble with the TV and sadly it took 3 tries to find a key that would work in our room (215). Finally we asked for another room. The Clerk who was helping us tried and tried, but just could not get the machine to work properly.

Partner

8/10

Excellent

27 Mar 2026

MICHAEL

nice little hotel would stay again when in area .
friendly girl at reception
thanks

Partner

10/10

Exceptional

26 Mar 2026

Judith

.

6/10

Pleasant

22 Mar 2026

Daniel

We have stayed at this property in the past because of its location, but likely will not stay again. On checkin, our room smelled slightly of cigarette smoke. We were offered another room, but it would not be on the first floor, which was necessary for mobility issues. Also, we had been driving for nearly 15 hours, so just wanted to get some rest.
We also were not able to get ice because both machines to which we were directed were not working - no ice! So, I had to walk to a nearby truck stop (Love's) to purchase ice ($2.99 + tax).
We did not go to the breakfast \"buffet,\" so I can't comment on that. But overall, the property - especially the area surrounding the pool - seemed poorly maintained.
Consequently, I will not stay there again, and would not recommend this property to other travelers.

Partner

10/10

Exceptional

20 Mar 2026

Richard

Great place love you. Have a good time.

8/10

Excellent

19 Mar 2026

Richard

X

Self

8/10

Excellent

16 Mar 2026

Andrew

The property is dated but upgraded. Close to a variety of services food and travel needs. For a stop and drop perfect. Any longer than a night you might want to find something a little more updated.

Self

8/10

Excellent

16 Mar 2026

Stephen R

Did not use the pool.

10/10

Exceptional

12 Mar 2026

Diana

Looks outside rin diwn. Inside is very good.

10/10

Exceptional

02 Mar 2026

Krista

The breakfast was top notch.
The front desk lady was very accommodating and friendly to place us next door to our grandchildren. The beds were also very comfortable. We would stay here again.
The hotel rooms could use some updating but as long as everything is clean, we felt comfortable.

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Stephen

Excellent breakfast with great service, clean room, 2 queen beds, refrigerator, microwave, and coffee maker.

10/10

Exceptional

20 Feb 2026

Dianne

Breakfast was very good and nice and clean. Room was large and comfortable. Great value for the cost! The clerk that checked us in was very nice. Good stay.

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

Beverly

The rooms are simply charming with view into the courtyard! Breakfast was luscious as ususl, and the staff the epitome of graciousness and vety helpful. We love staying here when we're heading south!

10/10

Exceptional

16 Feb 2026

liliana

Easy access to i5

Leisure Self

10/10

Exceptional

15 Feb 2026

Ramon

Room clean good stay

6/10

Pleasant

13 Feb 2026

Monica

The room smelled like cigarette smoke. It was also noisy from semi trucks. The person was nice who checked me in. But I won't stay there again.

10/10

Exceptional

09 Feb 2026

Manuel

Clean room, courteous staff.

Partner

6/10

Pleasant

02 Feb 2026

William

The beds were clean and comfortable, the pool was very nice and there was a large grassy area for dogs. The rooms however were old and needed some refurbishing.

8/10

Excellent

10 Jan 2026

Leeann

The hotel is old and it shows. The guy at the front desk seemed like he just woke up. Breakfast wasj OK but the staff was very nice

Business_and_leisure Partner

8/10

Excellent

09 Jan 2026

James

Yes

Friends_and_family Family

8/10

Excellent

08 Jan 2026

Marilyn

Breakfast was good.

Leisure Family

10/10

Exceptional

03 Jan 2026

Pamela

Very clean easy check in

10/10

Exceptional

30 Dec 2025

Thomas

It was a pleasurable stay. We like to stay there whenever we can.

Leisure Partner

8/10

Excellent

30 Dec 2025

Marilee

Perfect for me, just a stay over and friendly staff all around.

Self

10/10

Exceptional

26 Dec 2025

Ron

clean and quite

Leisure Pet

10/10

Exceptional

26 Dec 2025

Anisa

awesome

Leisure Family

10/10

Exceptional

24 Dec 2025

Don

Clean room, friendly staff, satisfactory breakfast

10/10

Exceptional

23 Dec 2025

DIANE

comfortable room. good breakfast.

6/10

Pleasant

15 Dec 2025

James

got chicken in but I asked for a handicap room, the room they gave us was not a handicap room and the toilet was NOT CLEANED from the last people

Partner

10/10

Exceptional

14 Dec 2025

Leslie

Front desk gentleman was friendly, helpful and welcoming

Business_and_leisure Family

10/10

Exceptional

14 Dec 2025

Laurance

Room clean, remote for TV was not working properly, new batteries were needed, it worked fine if I was close to the TV but as soon as I laid down in bed, it didn’t work so well , but overall I was pleased with my room, lots of room

Self

10/10

Exceptional

06 Dec 2025

Holly

Check in was easy and we were able to request a different room with no problem.
Property is older and looks worn, but the bed in our room was comfortable and the room was clean.
Lots of truck noise from resting and overnight trucks at adjacent truck stop.
Great restaurant across the street with an extensive menu and breakfast. We chose to go there for breakfast.
Fine for the overnight during our road trip.

Leisure Partner

6/10

Pleasant

04 Dec 2025

Heidi

I always enjoy staying here; easy check in and check out. The rooms that I request are usually available. However, this time around, my room did not have hot water. The water was not even luke warm. Had to shower with coldish water. Not fun

Leisure Family

10/10

Exceptional

03 Dec 2025

Ismael

Clean, nice staff.

8/10

Excellent

29 Nov 2025

Larry

Room was clean. The worst part was the ICE MAKER was filthy! Dirty! The grounds were well kept.

Friends_and_family Family

4/10

Poor

22 Nov 2025

Connie

The room is clean. Limited amount of towels. Some little bugs crawling on the floor. Impressive refrigerator which actually keeps food cold. Working microwave. Entrance light dead. Shower water warm only, not hot at all; felt cold after shower. Broken remote control. Breakfast okay, not a lot of choices. Very, very, very rude staff at check out. Maid knocked on our door around 8:30 am to ask when we are going to leave when check out time is 11:00 am. Plenty of parking space.

Leisure Family

10/10

Exceptional

21 Nov 2025

Jacqueline

Staff at check in was great, breakfast staff eas on top of everything, foid was stocked, and rooms were clean.

Friends_and_family Family

10/10

Exceptional

18 Nov 2025

Dennis

Room was clean and well kept

Partner

2/10

Poor

16 Nov 2025

karen

Room was dirty. Stains on the carpet and bedding and smelled of smoke. Changed rooms but no improvement over the first room we were given. Area was noisy and felt unsafe. We ended up not staying in this hotel.

Leisure Family

8/10

Excellent

12 Nov 2025

Sharon

They allowed a woman to hold her dog while getting food from breakfast buffet. Gross. Def not a service dog.
Room was clean, shower great, needs some refreshing.

Friends_and_family Friends

6/10

Pleasant

06 Nov 2025

nicholas

Staff was courteous and room was clean but facility was run down needs paint and better upkeep.

Partner

4/10

Poor

24 Oct 2025

Darice

When we arrived the counter person was gone for lunch. Delayed our check in by 35 minutes.

Leisure Family

2/10

Poor

14 Oct 2025

jake

Room smelled of cigarettes. Corners of room and bathroom were filthy, wasn’t clean. Sheets and comforter was stained. Horrible experience. Wouldn’t pay $50 a night, should have slept in the car.

Partner

8/10

Excellent

11 Oct 2025

JESUS

Good

8/10

Excellent

10 Oct 2025

Shelly

The staff was very friendly and helpful. The children in our group loved playing on the large grassy area by the pool. The breakfast was surprisingly good for a smallish roadside hotel. Even our vegan friends were able to eat a nice breakfast. This was a quick overnight stop on a longer trip. It was fine for what was needed.

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

Ernest

They have the softest shower water I have ever had. So relaxing!!!

Business Self

2/10

Poor

05 Oct 2025

Robert

Property is in need of modernization. Bed was uncomfortable. I was double charged for my stay and the site personnel could not fix the error when I called.

Partner

10/10

Exceptional

05 Oct 2025

Rosa

Second time I stay and everything was good will
Come
Back

6/10

Pleasant

28 Sep 2025

William

The room smelled of old motel smell. Still has the faint smell of the days of smoking. The bed was a one night comfort level. The accessable shower did not have a fold down bench.

Partner

4/10

Poor

27 Sep 2025

Mark

When we arrived there weretwo other customers waiting at the front desk and they said no one was around and that they have been waiting for several minutes. Another customer showed up and then left after it became apparent no one was at the desk. After maybe another 10 minutes we realized there was a young woman in the back room sound asleep. We woke her up but she was very groggy. Five minutes later a young man arrived and he was the one who checked us in. This was about 10pm.

2/10

Poor

23 Sep 2025

Virginia

The room was infested with bugs who bit me all night. They did move us to another room. The Sunday morning around 8:45 all the breakfast was gone and eventhough it said that it ended at 9:00 they specifically said they were not going to refill. We did stay at another best western where the breakfast on Sunday morning ended at 10. We went out for breakfast. As diamond members we will never return to this motel.

Business Family

8/10

Excellent

21 Sep 2025

Julie

Staff at front desk and eating area really nice and the staff was very professional for check in and check out. This is our second time for staying here for same event in casa de fruita and it works great being so near the freeways even though a little loud.

Leisure Family_with_children

6/10

Pleasant

20 Sep 2025

David

Pros:
very pet friendly with large interior yard.
First floor rooms with sliding patio doors right out to lawn.
Right off freeway and close to other fast food choices.

Cons: Right off the freeway, noisy (you won’t hear it in your room over the noisy AC)
Needs maintenance
Room dirty - old dust collections on curtains, hair in bathroom, etc.

Try nearby Hotel Mission de Oro.

Leisure Pet

8/10

Excellent

18 Sep 2025

Beverly

comfortable and quiet

Business_and_leisure Self

2/10

Poor

16 Sep 2025

Virginia

Woke up by calling very early in the morning to see if the room was vacant or someone was in it. Told me that if they didn’t call they would have not known and would let a truck driver go into the room. Never offered any discounts especially being a silver member to great western. Then when check out was at 12 still sent the cleaning staff in at 10:30 am. I am still booked to go there on Sat but will not be happy.

Business Family

2/10

Poor

15 Sep 2025

Teri

The young lady checking us in was very nice. I fear for her safety. We checked in and paid at about 10pm,. Drove around back to find our room. Never found it. Didn't go into the room. Didn't get it of the car. Several men loitering around back, appeared to be looking for victims. Just drive away, 5 hours into the night to get home. Not a safe place to stay.

Partner

10/10

Exceptional

08 Sep 2025

James

Water for shower not hot

Leisure Family

10/10

Exceptional

06 Sep 2025

Dan

clean &nice

Leisure Self

10/10

Exceptional

22 Aug 2025

Rene

This is a nice stop off on the wsy up this batren stretch of I-5. The garden and popl area are lovely and thebroom was very nice. Especially the deluxe walk-in shower. Saff was friendly and helpful and sent someone to my room immediately when the TV wasn't workiing and fixed the cable issue.

Leisure Self

8/10

Excellent

15 Aug 2025

mary

the bed was comfortable

Business_and_leisure Family

8/10

Excellent

10 Aug 2025

Dawn

Ok not great

On the way to AZ we decided to stop here. It had been many years since iur last visit. The room was ok. Clean except for multiple carpet stains. The breakfast was boring. The whole area felt rundown and in need of maintenance. For 1 night it was adequate.

Business

10/10

Exceptional

10 Aug 2025

Josefina

every was fine, only the carpet that was dirty; it was vacuumed

6/10

Pleasant

04 Aug 2025

scott

you can tell it used to be a nice hotel. its a shame most Best westerns are in this condition.. Thought it was chain wide till I stayed at one in New Albany Mississippi and found one that was top notch like the old days.

They really need to renovate these old best westerns and bring back the good name of the franchise

Self

8/10

Excellent

03 Aug 2025

Peter

Would stay there again. We drove from Ft. Bragg, CA. to leave early next day to continue on to San Diego. Staff was helpful, our stay was comfortable, breakfast very good!

Leisure

10/10

Exceptional

18 Jul 2025

Theodore

Convenient to freeway but not noisy. Clean rooms and big shower

Leisure Partner

10/10

Exceptional

14 Jul 2025

Jim

We stayed one night, just off the 5, before heading south to Los Angeles. Our room was surprisingly large, with two queen-size beds and a very large TV set. Breakfast included scrambled egg, sausage and waffles. The large swimming pool looked inviting, but we didn't have time. Too bad!

Business_and_leisure Partner

8/10

Excellent

13 Jul 2025

Regena

Good stay

It was part of a longer trip. We decided to stay here. It is a nice hotel and has free breakfast . The bed was comfortable.

Partner

8/10

Excellent

10 Jul 2025

Jon

Road Trip 2025

On a road trip and needed a place to stay for the night. Nothing negative to say it’s an older place but it’s well kept. Room was clean and everything was in working condition.

Partner

8/10

Excellent

07 Jul 2025

Derek

Ok

Leisure Partner

2/10

Poor

06 Jul 2025

Daniel

Room had musty smell. There were dead bugs lining the wall. There was a long black hair in the bathroom sink. The shower door was difficult to open. The shower only had hot water. There were tears in the bed comforter. There were divots in the bed. We checked in late and got the last bedroom with two beds. There were no rooms to move with two beds.
When brought to the attention of management, they said they would get back to us. We have yet to hear from them.

Leisure Family

6/10

Pleasant

06 Jul 2025

Lawrence

Air conditioner too close to bed.