Name: Best Western Antlers At Glenwood Springs
Address: 171 W 6Th Street, Glenwood Springs, 81601, US

6/10

Pleasant

02 Aug 2026

Cinthya

Family of 5 stayed 4 nights, and the room was not cleaned once. Even after asking for housekeeping twice. Had to go down to the front desk several times for fresh towels. Ran out of body wash and toilet paper mid-stay because of no housekeeping. Upon arrival, we asked for bedding for the sofa bed, and they brought us two stained comforters instead of sheets. Was able to get sheets from housekeeping the next day. Breakfast was decent, amenities were nice, close proximity and walking distance to the historical downtown area was a plus, the pool was small for the amount of guests, and the hot tub was scalding. The front desk staff was friendly and trying to be helpful

8/10

Excellent

01 Aug 2026

Sarah

The pickleball courts were unexpected and game changer for our group! We loved getting out there after swimming and driving all day to release some energy! I wish I would have known it was a motel set up rather than hotel but other than that it was great!

4/10

Poor

31 Jul 2026

Julia

.

2/10

Poor

31 Jul 2026

Peilu

A lot of stains in the bathroom. Hair on the toilet. Worn walls and floors. Broken facility in the dog park which may hurt your dog.

10/10

Exceptional

30 Jul 2026

Jonas

This place is the best for families! So many things to do right at the hotel!! We played pickleball, swam in the pool, played corn-hole, frisbee golf, used the laundry facilities, used the game room, ate delicious free breakfast in the hotel lobby every morning, walked everywhere because it was so close to the theme park and hot springs and downtown, and rode the train there! Fantastic staff and even a friendly bear strolled through the area one night! Very pretty grounds are well maintained. Great family friendly place to stay!!

6/10

Pleasant

29 Jul 2026

Ryan

Not quite what

2/10

Poor

26 Jul 2026

Troy

Horrible. Way over priced to begin with. Then when you arrive they Inform you it’s also an extra $10 to park in the parking lot. No where else to park so ya gotta pay. Very large gaps under the door allow bugs and dust to blow in. Place is surrounded by other hotels that cater to fentanyl zombies and crack heads. Will never return.

10/10

Exceptional

26 Jul 2026

Judah

Friendly professional staff

6/10

Pleasant

25 Jul 2026

Kathleen

We loved this property (good breakfast, pickleball court, etc) but if you want housekeeping services of ANY kind, stay elsewhere. We could not get new towels, trash service, anything to save our lives. The interesting thing is at any point in time, you can see 4 housekeepers standing around playing their music, having a grand ole time. They had zero urgency to help or be of any assistance. There were spills in the walkway that could have easily been cleaned up but they sat for the entire week we were there, causing ants and flies. It’s a shame because minus the housekeeping part, this hotel would easily be a 5/5.

10/10

Exceptional

24 Jul 2026

Krista

We stayed at Best Western Antlers for four nights. My family and I were genuinely impressed. Lots to do and the staff were very helpful and nice. The best by far was the breakfast served daily. They provided a very generous and delicious spread. Five stars for sure. We would absolutely stay here again!

10/10

Exceptional

24 Jul 2026

César

⭐️⭐️⭐️⭐️⭐️

4/10

Poor

23 Jul 2026

Merrie

The room was ok. The breakfasts were good. The pools were horrible. They were so dirty we wouldn’t even stick our toe in it. We will never stay there again.

10/10

Exceptional

17 Jul 2026

Nicole

Nothing to add

Partner

10/10

Exceptional

17 Jul 2026

Tim

Everything we expected was meet. No complaints from the wife and I, thanks to the staff!

10/10

Exceptional

14 Jul 2026

Jimmy

Love the location all the amenities

Family

2/10

Poor

14 Jul 2026

Joey

Been going here for years, never again. Parking fees? Dirty pool, no pool towels, no body soap in shower……finally got it 3 hours later with a second call to front desk. TV satellite cuts in and out constantly. Over priced rooms. My only guess is hotel management changed???

Family_with_children

4/10

Poor

06 Jul 2026

Kenneth

I loved that the room we got had three queen beds. I liked how nice the breakfast was in the morning and how many tables there were for guests to sit at. But for the price I paid, I didn’t like that my room came without a shower curtain, dirty carpets and fresh blood stains on my pillow. My son’s bed didn’t have a mattress protector and had what looked like a puke stain under the sheet. The cleanliness was pretty upsetting.

Family_with_children

10/10

Exceptional

06 Jul 2026

Piotr

Everything was ok

6/10

Pleasant

06 Jul 2026

Roxie

My friends and I have been going to this property for 4 years. This year the minute we walked into the lobby the atmosphere was completely different, very corporate. They charged us for parking this year, an extra $50 I didn't plan on. Their juice machine was broken and finally replaced the day we left. The one fire pit did not have big enough flames to roast marshmallows (we asked and the gentleman at the front desk looked at it and didn't know why or how to fix it). The first few days we were there they only had some slices of bread in the toast area, no English muffins, bagels or regular muffins. When they got muffins the last 2 days, they would only put out a few, so you had to be quick to get one. I came for breakfast at 6:40 and the oatmeal was cold. If you serve breakfast starting at 6:30 all the food should be ready to eat. I had a Keurig pot provided or me in my room, which I found out was not the norm and could not get k cups to make coffee until the day before I left as no one could find them. It was suggested to me by the staff to \"just stick the coffee packet in and see if it works\".
We have loved this property in the past, with the pickle ball, fire pits and location.
We are hoping by next year they have found that customer satisfaction is more important than cutting corners in so many areas to make more money.
We, by chance, did meet the owners and they told us this is a new management company. They were very pleasant. Hope they read the review.

Family

6/10

Pleasant

06 Jul 2026

Amy

We made our reservations almost two months ago for the July 4th holiday. We reserved a room with a king bed and a separate gathering area that had two pull-outs. Our whole family came, and the extra space in our room was to be used for our pizza night, game night with our grandkids, and a place to gather out of the heat. However, when we arrived, we were told that they'd oversold our room and given it to someone else. The front desk gal was very friendly and tried to help, but they just couldn't accommodate our reservation that we had prepaid for! They gave us a second room, but that didn't solve the issue. Super disappointed that we'd prepaid and didn't get what we had reserved.

Family_with_children

6/10

Pleasant

03 Jul 2026

ANGELIQUE

the pictures on the site were nothing like the actual property. I was suppose to have a suite and it was the size of a regular room. There was no mention of not having elevators and I’m handicapped, the only plus was the staff and pickleball courts

Friends_and_family Family

6/10

Pleasant

03 Jul 2026

ANGELIQUE

I booked my room thru a third party, the pictures on the site were nothing like the actual property. I was suppose to have a suite and it was the size of a regular room. There was no mention of not having elevators and I’m handicapped, the only plus was the staff and pickleball courts

Friends_and_family Family

6/10

Pleasant

02 Jul 2026

Gregory

Paid parking

Partner

10/10

Exceptional

01 Jul 2026

Juan

Older hotel but very well kept. Very clean a bunch of amenities the kids took advantage of. Nice staff. Breakfast wasn’t as good as expected my teens said it was bad. Walkable location to Glenwood Springs Caverns, downtown and the hot springs! Plenty of parking. Will come again but will plan for different breakfast

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Natalia

La atención estupenda y el cuarto estaba buenísimo

Family

10/10

Exceptional

30 Jun 2026

debari

Close to amusement park. Staff was very helpful and nice.

Family_with_children

8/10

Excellent

28 Jun 2026

Erin

Good hotel nice pool no complaints!

Family_with_children

8/10

Excellent

26 Jun 2026

samantha

Room was clean and beds were comfortable. Breakfast was good and had lots of options.

Pool can definitely use a remodel.

Family_with_children

6/10

Pleasant

25 Jun 2026

Jessica

Front desk staff was not very helpful. My room was musty and there was mold growing above shower. The door to rr was so water damaged and u could tell they've only cosmeticaly fixed issues over time. Charge too much for the quality of room.

2/10

Poor

22 Jun 2026

Joy

They stole 50.00 dollars from us they are thieves we left that room perfect I use to work at a best westen I will never go back !!!!

8/10

Excellent

22 Jun 2026

Karri

Check-in was a breeze; breakfast variety hit well whole family; could use more outlets for electronics

Family

4/10

Poor

21 Jun 2026

Matthew

We stayed for one night. For what we payed and where you are you would think things would be a little bit above average for the visit. Check-in process was forever and it was hot while waiting. The room was nothing special. Broken shutters and just a little outdated. The breakfast was cold and monitored like it was something special. The whole place seemed like they thought they were a first class hotel.

Partner

10/10

Exceptional

19 Jun 2026

Karah

Always recommend

Family_with_children

6/10

Pleasant

18 Jun 2026

Dennis

It sucks you have to pay $10.00 to park. Suppose this is the way of the future since the airlines get away with it. Would be nice if they put it back into the upkeep of the facilities.

Partner

10/10

Exceptional

15 Jun 2026

Harold

Beautiful property
Nice bike rental
Staff very friendly and helpful

Self

8/10

Excellent

13 Jun 2026

Beth

I really liked the grounds of the property. It’s nicely landscaped with trees and gardens, and has a little playground, a volleyball court, corn hole, a pickleball court, firepit areas, and the pool & hot tub. The lobby is pleasant and the rockers out front are a nice touch. Lobby & breakfast staff were very helpful and pleasant.

The hotel basically comprises multiple motel, er “lodge” buildings. Ours needed a sweeping out front. Our room was clean when we arrived, but was never cleaned during our 4-night stay. Apparently they only clean rooms after you leave :/ I guess that’s ok, but the towel service was poor. The least they could do is swap out your towels everyday with fresh. I had to go to the lobby to ask for new towels and what to do with the used ones.

Overall, though we enjoyed our stay. It’s a short walk to the Glenwood Hot Springs resorts and the historic downtown with shops and restaurants. Of the motels close to downtown, it looks like best one.

Family

10/10

Exceptional

12 Jun 2026

Gina

Luv this place! Has something for e!

Pet

10/10

Exceptional

12 Jun 2026

Susan

Our second time there and a early checkin room was available. Very pet friendly. Breakfast could have more bread options, but a nice pricey location near springs.

Family

8/10

Excellent

11 Jun 2026

Richard

Breakfast was inadequate for the amount of people using it. They ran out of eggs and coffee. And the dining area was too small for the volume of guests eating breakfast. Rooms were outside entry.

Partner

10/10

Exceptional

11 Jun 2026

Donna

Great hotel, very clean and lots to do. The breakfast was awesome.

Partner

8/10

Excellent

10 Jun 2026

Amy

The location was fantastic with quick access to great food, hikes, and adventures. The staff was great, the property was beautiful and clean, and the amenities were excellent. However, the bed mattress in my room was horribly uncomfortable, and I'm not even that picky! The sheets, blankets, and pillows were also not nice. Everything was incredibly thin and scratchy. I wanted to love this place, but I just didnt rest well at night, and that was the main point of the stay!

Family_with_children

6/10

Pleasant

09 Jun 2026

Aleecia

Walking distance to town

Friends

10/10

Exceptional

09 Jun 2026

Terri

Everything was absolutely fantastic.

10/10

Exceptional

09 Jun 2026

Andreah

The front desk staff, particularly Andrew, was very friendly, helpful and professional! We always come back to this hotel because it is quiet, laid back, and we really like the firepits, pool and hot tub, and outdoor games. The location makes it walkable to everything is Glenwood.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Cody

Check in was great Mark tried really hard to get us a room where we wanted it. Room was clean ac worked good, shower was hot, bed comfortable, shampoo and body wash lathered really well. Having a double sink was also nice . There was no noise from the interstate. Hot breakfast and coffee was great. There where things to do for entertan disc golf, volleyball, corn hole, pool, hot tub that we did not use. Would definitely stay there again.

Partner

8/10

Excellent

07 Jun 2026

Ana

M

8/10

Excellent

07 Jun 2026

Steven

A $10 charge for onsite parking was not disclosed when booking online and only waived after my complaint that this was state law

Partner

10/10

Exceptional

06 Jun 2026

Ryan

Awesome awesome place! Staff was very kind and friendly. Location is perfect. Room was clean and bathroom was updated and very spacious.

Friends_and_family Family

2/10

Poor

06 Jun 2026

HANI

Awful

Family

10/10

Exceptional

06 Jun 2026

Loretta

The pool is always a plus was some thing's on top floating so ,but we went in am,next day was better,all the staff was s upwr friendly and they seemed to want to make customers happy and maintain the place

Partner

10/10

Exceptional

05 Jun 2026

Angela

Property was great! Well maintained and pet friendly. Even though it was pet friendly never heard noise from a pet once. The quietest stay at a hotel we have ever had. Close to many atttractions!

Partner

10/10

Exceptional

31 May 2026

Osnat

Excellent service

Family

10/10

Exceptional

31 May 2026

Bobbi

Perfect location and great amenities.

Partner

10/10

Exceptional

27 May 2026

Isahinie

La estadía en el Best Western Antlers at Glenwood Springs fue una experiencia muy agradable. El hotel cuenta con un ambiente acogedor, rodeado de naturaleza y montañas, que transmite la esencia relajada y encantadora de Glenwood Springs.

Sus instalaciones están muy bien cuidadas, las habitaciones son cómodas y limpias, y el entorno invita a disfrutar del aire libre y de la tranquilidad de la zona. Además, su excelente ubicación permite acceder fácilmente a las principales atracciones, restaurantes y actividades del área.

Es uno de esos lugares que combinan comodidad, buena atención y un ambiente familiar, haciendo que la estancia sea relajante y placentera. Una excelente opción para quienes desean disfrutar de la belleza de Colorado mientras se sienten como en casa. 🏔️🌲✨❤️📸😊

Partner

8/10

Excellent

27 May 2026

Aidan

It was nice.

Family

10/10

Exceptional

26 May 2026

Michael

Breakfast was great However, wish for hard-boiled eggs. Room was great, except had outbreak of black ants! And, please keep the kids from playing pickles all at 7:50 am.!!

Self

4/10

Poor

26 May 2026

Steve

Extremely noisy HVAC cycling on and off.
Mattress broken down into two troughs.
Outside the door was filthy-debris.
Walkways had trash bag liquid drag stains EVERYWHERE. Needs power washed.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Leon

Breakfast

Family

10/10

Exceptional

25 May 2026

Rachel

We had a great stay! We appreciated the pool and playground for our kids. The breakfast was enjoyable as well. Our room was clean and comfortable, and the microwave and mini fridge were helpful amenities to have.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Mike

The people excel at customer service and satisfaction. The young lady running the check-in desk is a genuine master. The property is immaculate. The rooms create comfort.

Family

6/10

Pleasant

24 May 2026

Alicia

The grounds and pickleball courts, volleyball, pool, games etc were all awesome!!! The rooms left a lot to be desired. Old and dark with bad patch jobs everywhere. Staff was beyond helpful and super friendly!!! Great location with a quick walk to both the hot springs and the gondola to the adventure park. Probably the most convenient place to stay if you’re doing both these activities.

Partner

8/10

Excellent

23 May 2026

Edith

Bueno

Family

10/10

Exceptional

23 May 2026

Debra

I have been to Glenwood several times and have never stayed at this property. I will always stay here if I can. I was pleasantly surprised at how nice the property is, our room was clean, beds were comfortable and the amenities were great.

6/10

Pleasant

20 May 2026

Laurie

Unfortunately, something was wrong with the computer system, so I was given a room that had guests already asleep in it. Needless to say those guests were not happy. The staff was very kind, but it was awkward and unsettling.

10/10

Exceptional

18 May 2026

Inneke

We had an amazing experience!

Friends_and_family Family

10/10

Exceptional

16 May 2026

Jamie

Clean room staff was nice and informative and breakfast was good

Family

4/10

Poor

13 May 2026

Raphael

hidden parking fees upon arrival.
Carpet in the room had wine stains and was in general poor condition.
Bed and bathroom were comfortable. Most staff were nice. Management was unsympathetic to my grievance about hidden parking fees preferred to blame issue on Expedia. Both need to revisit fee transparency.

8/10

Excellent

12 May 2026

Sherry

They were out of eggs, butter and any decaf items to drink.

Self

10/10

Exceptional

12 May 2026

Rebecca

Clean room and the property ammenities were really great! Breakfast was a typical hotel breakfast. Staff was friendly. Only thing is you do have to pay parking per night.

Partner

10/10

Exceptional

11 May 2026

Mike

Great

Friends_and_family Family

10/10

Exceptional

09 May 2026

teresa

I was surprised by the parking fee.

Partner

6/10

Pleasant

09 May 2026

Diana

Wasn’t what I expected. Bathrooms out dated and small just needs to have more appealing features

Family_with_children

8/10

Excellent

09 May 2026

Kelly

Great spot, close to town. Clean room? Friendly staff, good breakfast. Would stay here again.

Partner

10/10

Exceptional

09 May 2026

Ismael

Hot Breakfast was good each morning. The hot tub is nice. Other people were playing volleyball or riding bicycles provided by the hotel. It seemed like everyone was having a good time. The location is within walking distance to everything we were doing

8/10

Excellent

08 May 2026

Robert

We enjoyed our stay overall but the bed and pillows weren’t super comfortable, but that could be different depending on who you are. The noise level there from other rooms and the cars on the highway was louder than expected, but we managed.

Partner

8/10

Excellent

08 May 2026

Rigoberto

Older hotel but rooms were clean will visit again

10/10

Exceptional

04 May 2026

Patrick

No and they charge you to park every night

Family

6/10

Pleasant

03 May 2026

Megan

Rooms were not clean, we had ants in the room but everything else was nice

Family_with_children

6/10

Pleasant

03 May 2026

Kris

Nice property and convenient parking. Had to ask for hand soap and ran out of tissues. Air conditioner worked but was very loud.

Family_with_children

8/10

Excellent

02 May 2026

Karen

Room was clean. Pickleball courts were fun. Great location, walking distance to restaurant.

Family_with_children

8/10

Excellent

02 May 2026

Carmen

Room was clean breakfast could be better

Partner

4/10

Poor

27 Apr 2026

Bryan

Wasn't impressed

Partner

8/10

Excellent

26 Apr 2026

Jill

The room was clean and comfortable. I did not love the bathroom, felt to small for the space and the shower was just okay. Truly thought it was ridiculous to have to pay a parking fee. I can understand having people out a pass in their car but why should it cost more. Just put it in the price of the room so it is an upfront cost. Felt unnecessary. The breakfast was good and had decent options for a family.

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

John

Stayed here for one night when visiting friends. Very friendly staff, clean room, great location and an overall comfortable stay. Would recommend highly to others.

Friends_and_family Friends

4/10

Poor

23 Apr 2026

Sandra

Great location, walkable to a lot of the attractions and restaurants. They have bikes on site you can rent, fire pits at night. All of that aside, my room/bed had bed bugs. I called and left a message for the general manager of the hotel, with no call back, so not sure how they are handling it. So, beware.

Family_with_children

10/10

Exceptional

22 Apr 2026

Gwen

Clean comfortable great location. Would stay here again.

Self

6/10

Pleasant

21 Apr 2026

Mary

It was ok. Charges were a bit more than other comparable places we stayed. The sidewalk and doormat in front of our door was disgusting with cigarette butts and dirt and leaves.

10/10

Exceptional

19 Apr 2026

Shanee

The gentleman at desk was very nice, he made sure we knew of all the amenities and was so helpful with the fire pits. You need to stay for 2 nights to take in all the amenities, the pool and hot tub, pickleball, biking, cornhole, horse shoes. Volley ball I think also. The fire pits are so nice. With the trees lit up. This is my 3 rd time staying there and will stay again

Friends

8/10

Excellent

18 Apr 2026

Jessica

Totally pleasant stay. We were put in a room near the highway which was a bit of a bummer, but overall good experience.

Partner

10/10

Exceptional

18 Apr 2026

Maria

Really close by to the hot springs and gondolas it was very clean i loved the mattresse it was very comfy and friendly staff will stay here again.

Family_with_children

10/10

Exceptional

18 Apr 2026

Bradley

Clean room. Very helpful staff, helped with setting up a late check in. Coffee at breakfast needs work!

Friends_and_family Friends

10/10

Exceptional

17 Apr 2026

Noel

clean and well maintained

Partner

10/10

Exceptional

15 Apr 2026

Tori

The breakfast was great and staff was very helpful! The hotel is walking distance from the hot springs and downtown Glenwood Springs! We cannot wait to go back soon

Partner

10/10

Exceptional

15 Apr 2026

Karen

Dana the manager was very accommodating and kind. The morning shift front desk girl on Sunday, Monday, and Tuesday was very sweet and helpful. Also the cleaning staff were helpful too. The property is very pleasant and peaceful. I will definitely stay here again. I had a wonderful stay.

Self

8/10

Excellent

15 Apr 2026

ANTHONY

Breakfast menu was fair to good. IMO, items should be cooked a little more. Seating was great. Cleanliness of room was great and bed was very comfortable.
Two complaints:
1) a customer left their dog in their room for hours. The dog barked and whined continually. I had audio that I provided the staff person and they rectified it very quickly.
2) we were surprised by the parking fee, which $10 isn't much, but customers should be aware prior to arriving, even during reservation time.

Partner

10/10

Exceptional

15 Apr 2026

Paul

Clean rooms. Good breakfast.

8/10

Excellent

15 Apr 2026

Paige

Check in staff was rude. Breakfast wasn’t great… get there very early if you want options because they don’t keep it stocked through when it’s supposed to. Room was great and amenities were also great! Pool wasn’t “heated”… very cold

Friends_and_family Family

6/10

Pleasant

14 Apr 2026

TAMRA

This hotel is getting old and showing its age. Bed was confortable.

Partner

6/10

Pleasant

12 Apr 2026

Matt

Lots to do on the property-fire pit, pool, hot tub, etc.

6/10

Pleasant

10 Apr 2026

Anna

We loved the bikes and pickleball. Breakfast was good with a nice variety. All the employees were friendly. The location was perfect. The room was a great size for our family but the bathroom floor wasn’t very clean, especially around the toilet. The doors need a fresh coat of paint. Though it seems fairly newly updated, it’s a little grimy and could use a deep clean.