Name: Best Western Athens
Address: 170 N Milledge Avenue, Athens, 30601, US

10/10

Exceptional

30 Jul 2026

Monty

very clean bed was good parking was good

4/10

Poor

10 Jul 2026

Sanika

Staff (at Front Desk) was not at all cooperative.
Room given was not expected.
Quality of room was not good.
When asked for a better room, staff was not at all helpful.
Will not recommend this hotel to anyone.
Worst experience.

Friends_and_family Family

2/10

Poor

10 Jul 2026

Heather

No pool! Even though it is listen in the description the pool has been broken for years & the guy at the front desk said “there have been lots of people very upset to find out the pool is broken”. The room was somewhat clean, but the towels smelled like dirty feet & the fridge in our room was broken. There is NO pool/NO spa.

Family

2/10

Poor

30 Jun 2026

Sarah

Stains on the comforter and bathroom. Beware: the picture of the building on the site is not where they tried to put me...it was more like a rundown motel so I left. Thankfully, I found a room elsewhere that night.

Family_with_children

6/10

Pleasant

26 Jun 2026

Heidi

Rooms needed to be prepared for the guests better.

2/10

Poor

23 Jun 2026

Sarah

Where to begin. There isn't enough space here to write my full review.

A summary:

Pros:
-cheaper than most downtown hotels
-walkable distance to downtown Athens
-saw a cute friendly cat in the parking lot

Cons (lol):
-no ID check upon check-in
-very sketchy desk clerk put me (F) in a room directly under his apparent long-term housing. He and another man stayed up all night smoking and pacing the room above us.
-room smelt like ashtray
-hair in bathtub
-no plunger, toilet clogged
-found used tobacco pouches behind the nightstand
-linens and towels stained and smelled
-only 2 towels
-considered leaving in the middle of the night

I would advise not staying here, especially if you are a female traveling alone.

Partner

6/10

Pleasant

22 Jun 2026

Will

The rooms were dated. They could have used a refresh. There were no cups in the room. I had to use one I got at a gas station. There doesn't seem to be enough parking for guests when the hotel is full. Brock, the clerk on duty when I checked in was very friendly but the clerk at check out was not.

Self

8/10

Excellent

22 Jun 2026

Cynthia

Overall nice property. I was surprised after I booked and paid for my room that I would have to pay for parking. Parking fees should be included so you know when you book.

No cups/glasses in the room.

Self

2/10

Poor

20 Jun 2026

James

Avoid this location if at all possible. Nasty rooms, linen, and bathroom filled with mold. The staff was also rude and very disrespectful. Several attempts with management and they block your number.

Family_with_children

6/10

Pleasant

05 Jun 2026

Noah

Decent stay, no frills, as expected

2/10

Poor

04 Jun 2026

Jacob

Dirty. Looks like a run down Motel 6. Stains on the provided bedsheets and towels. Ants in the bathroom. This hotel room should've been $50 a night, what an absolute joke of a facility.

Self

2/10

Poor

18 May 2026

Guowei

Insects are the room

6/10

Pleasant

17 May 2026

Namita

We stayed 2 nights. A pool and spa were listed on several websites but we learned on arrival it closed 6 years ago. Also no one came to clean the room and there was no apology or move to rectify. We just called at least get more towels. Breakfast staff were great. Location was convenient and beds comfortable but not sure we would stay again.

Friends_and_family Family

2/10

Poor

16 May 2026

Eulette

This is not a hotel — it is a motel, with some rooms accessible directly from the outside and other inside. That should be made much clearer during booking. As a woman traveling alone, I would never have intentionally selected an exterior-access room.

The first room I was assigned had a strong marijuana smell, and I had to request a room change immediately. The staff responded quickly, which I appreciated. The second room was better, but I then discovered a yellow, crusty substance on the top sheet. To be clear, I touched it, and it had texture, so I had to request a completely new set of sheets.

Additional cleanliness concerns included:

A plunger in the bathroom with toilet paper still attached
Two towels with grayish-black stains

The staff was polite and responded quickly to both of my requests, which was the only real positive part of the stay.

For $231 per night, this property is significantly overpriced for the condition of the rooms. The motel is in serious need of a deep cleaning and overall renovation.

Self

2/10

Poor

16 May 2026

Corinna

1 dirty bath towel, only food vending machine broken, fridge broken, a/c clank noises, floors turned white socks black, shower whistled, half of light switch gone-seriously, and people gathered in mobs smoking crack outside at 1am.

Friends_and_family Family

8/10

Excellent

15 May 2026

Joseph

Granted this was UGA graduation weekend and demand was high- the price we paid for our rooms was a little out of whack for what you get. Everything is pretty dated and not that nice. Room had a busted toilet paper and towel rack, bed sheet had stain on it. There’s only one elevator that goes to upper floors which doesn’t work well with high occupancy. However if price were much lower which is probably the case on most days then I would’ve been more satisfied. The staff is friendly enough. The lady in the breakfast room was very nice and friendly. The parking situation is good. The location is pretty good because it’s walkable to downtown Athens.

Partner

4/10

Poor

13 May 2026

Stephen

Mattress was hard, sheets rough, towels stained, shower dirty. Bad location on noisy road. They lock the lobby to keep homeless out, saw them tell one to leave when he tried to get through locked doors. The free breakfast was worthless, no coffee and practically out of food by 7AM.

Friends_and_family Family

2/10

Poor

11 May 2026

Damon

There was trash outside the room. Hairballs on the floor. Stained sheets. Tub would not drain. Staff never asked if our stay was okay. Would not recommend! The positive was the roof did not leak during the storm.

Partner

10/10

Exceptional

10 May 2026

Mary L

The hotel and the room were very nice. The bed was comfortable. We had a three night stay but housekeeping never cleaned our room. We had to go down to the front desk for clean towels. Also. They ran out of coffee.

6/10

Pleasant

07 May 2026

Tyronza

They show pictures of the new renovated hotel on the website.when you get there, they put you in old hotel in the back

2/10

Poor

07 May 2026

Catherine

Horrible. Stains on sheets. Room was dirty. Had to leave a night early because could not stay here

Partner

8/10

Excellent

06 May 2026

Amy

No parking needed

6/10

Pleasant

02 May 2026

Thomas

Staff did not clean room or provide towels the second day of a 3 day stay. Lower area not to my standards for a Best Western but I don't know anything about tower rooms. Parking is minimal and difficult to acquire if late returning. Breakfast was definitely of low standards with minimal selections. No breakfast available last morning at 0800 on April 20,2026, no coffee, nothing.

Partner

6/10

Pleasant

01 May 2026

byomkesh

NA

Self

2/10

Poor

01 May 2026

Kyle

Hotel room was absolutely disgusting!!!

4/10

Poor

30 Apr 2026

Art

I liked the location in Athens. The room floor was dirty. The toilet clogged on a normal visit. The shower handle was loose, falling toward the HOT until I jammed a folded paper into the handle space. The breakfast had no fresh fruit except apples. The coffee was weak. Overall, a poor visit.

Family

2/10

Poor

27 Apr 2026

Payton

Parking was secure, smelled like pee everywhere, trash in the lot, everything was slam packed. No parking control, came out to my car with 3 dings in it that were not there prior to our stay. The room was awful, crumbs in every corner. Sheets were stained, cockroaches / spiders in beds & bathroom. The whole room smelled like someone had just smoked 3 packs of cigarettes. Overall, a horrible experience. Would NOT RECOMMEND.

Friends

2/10

Poor

26 Apr 2026

Nancy

The linens were not clean. Food and hair in both beds. I requested replacement and I would change them myself. When I received them and removed the dirty linens, the mattress cover and mattress was coated with urine and other bodily fluids. The floors were dirty. The room smelled like dirt and cigarettes. So sad this is a representation of Athens, GA

Family

2/10

Poor

26 Apr 2026

Angie

Before I booked I saw so many reviews that were half and half…. Either just “ok” or “terrible”. After my stay, I can say I will never book there again. I think if you happen to get in the main building, your room is probably ok. However, if you are assigned to the outdoor motel in the back then it’s definitely terrible. The clean towels had stains, ants in the bathroom, roaches crawling along the outside walkway, the partying in the parking lot, not secure parking, dirty floors, door had a gap to the outside, window treatments almost falling out of the wall. I was on the second floor and the stairs that were closest to my car was roped off. There are no luggage carts for the outdoor motel section. I happened to be traveling alone. I felt completely unsafe. The desk worker was very nice and welcoming. I didn’t arrive until midnight for checkin if it had of been earlier in the evening I would have just left. The property needs major maintenance and repairs. I got completely ripped off at $500 a night.

Self

6/10

Pleasant

25 Apr 2026

Stephanie

There was a beer left in the fridge from previous guest & The AC in the room was loud. Outside noise (traffic) was loud all through the night. Housekeeping came in on our 2nd day & only left 2 towels. I had to call the front desk for wash cloths & toilet paper. We had our own soap etc. Parking space was tight for our full size truck.

Partner

8/10

Excellent

24 Apr 2026

Nicole

We originally booked the hotel because my son was in an accident and hospitalized. However he was discharged and we wanted to cancel the reservation but we were unable to cancel due to Expedia cancellation policy. Kipp offered to give us credit to use on a future stay from the property itself however we did not have any plans for a future stay so we decided to stay the night.

The room was adequate. Parking was limited. We missed the breakfast but the morning desk attendant made coffee for us

Family

6/10

Pleasant

17 Apr 2026

Lisa

Parking was easy and secure.

Self

8/10

Excellent

08 Apr 2026

Tia

Properly was a bit rundown

Self

10/10

Exceptional

03 Apr 2026

Jennifer

Room was clean and stocked. Staff were nice. Parking was tight.

Family_with_children

6/10

Pleasant

01 Apr 2026

Jason

It was clean. Staff was helpful and friendly. Area was under construction which made the stay less than great. Overall, a nice place. Might consider staying again if in the area.

Family

4/10

Poor

31 Mar 2026

Sharif

The hotel room we were provided was in horrible condition and looked like it hadn’t been cleaned in months. When I went to request a credit the staff said only the manager can approve a credit and he was not available to discuss a refund during our entire stay

4/10

Poor

30 Mar 2026

KIRAN

mediocre rooms and no coffee machine and floors are dirty

Family_with_children

2/10

Poor

30 Mar 2026

Meredith

We were put in an outdoor room that was mildew with suspect stains throughout. Stained towels. A frayed hair dryer cord. We had to leave after the first night as we couldn’t stand the moldy smell

4/10

Poor

30 Mar 2026

Hannah

I would avoid staying here if possible. It is not what it looks like on their pictures. As a solo female traveler, I was super uneasy pulling up and seeing half of the hotel is motel style. Thankfully, I was in the tower side but the walk from the parking lot to the hotel make me nervous. The AC and hot water worked great, but the room felt very dirty. There was so much hair everywhere. I found hair in my sheets, on the pillow (and stains), on the towels, and so much in the bathroom. The shower curtain had mold on it. I didn’t want to shower or take my shoes off the whole time. I was woken up at 8am to construction across the street. The worst part is I paid $300 for this. I will not be staying there ever again.

Self

6/10

Pleasant

27 Mar 2026

Steve

Room was clean. Parking was awful but it is everywhere in Athens. The lobby smelled like wet clothes, really musty.

Self

6/10

Pleasant

22 Mar 2026

Claudio

The rooms need more clean supervision, the sheets looked like they were not changed after the previous stay.

Family_with_children

10/10

Exceptional

19 Mar 2026

Linda Jean

Wonderful staff, from front desk to breakfast the service was excellent and the quality was superb!

10/10

Exceptional

16 Mar 2026

Al

I was a very late arrival. Check-in was all prepared. the security guard was professional & courteous. The room was prepared & comfortable!

Self

10/10

Exceptional

12 Mar 2026

Jane

Our room was large and clean and well decorated. Jerry made the check in very easy

8/10

Excellent

10 Mar 2026

Peter

Breakfast was hard to locate. Third floor not in lobby as most. Sink and shower plugged. I informed mgt. location good. Quiet. No cups or ice bucket in the room. Hint of smell of weed…

2/10

Poor

10 Mar 2026

Mahmood

staff was great but the facility is old and outdated.

6/10

Pleasant

08 Mar 2026

ROBERT STEVEN

Good location to university and downtown. Not a place a would stop with the wife. Questionable patrons staying next to us and hanging out downstairs. But excellent price for the evening.

2/10

Poor

01 Mar 2026

Farrar

everything was disgusting. we left saturday after dinner and drove back home because we could not stay another night in that nasty place.

Partner

4/10

Poor

01 Mar 2026

Karlee

The room stunk and the bed had stains on it

Partner

10/10

Exceptional

27 Feb 2026

Jimmy

Nice clean friendly every time I come they welcome me then at my family and my dog

Pet

2/10

Poor

25 Feb 2026

Robert

The pool was closed even though it was advertised as open and I was charged extra for a queen sized bed and the bed size was full and they refused to refund any of my money.

Family_with_children

10/10

Exceptional

22 Feb 2026

Anne

Great service. Very friendly staff.

Friends_and_family Family

4/10

Poor

21 Feb 2026

Gordon

Substandard accommodations. No towels, no cups in the room, no iron, no coffee in the room and ran out of breakfast at 8:30. $700 a night for a stay at the Worst Western. Oh, lamps didn’t work either.

Family

4/10

Poor

13 Feb 2026

Joseph

The staff was courteous and supportive, the hotel itself on the other hand is not in great shape. If you stay in the tower, you will be alright, if you stay outside of the tower... Good luck, they really need to invest in renovations ASAP for the hotel as a whole.

Leisure Self

4/10

Poor

09 Feb 2026

Kathryn

Yes, room was very old motel in appearance. Floor of bathroom did not look clean. Toilet paper holder pulled out of dry wall. Lumpy pillows. Expensive for low quality motel.

Leisure

2/10

Poor

08 Feb 2026

Michael

The first night the toilet ran all night until i got out of bed and manually turned the water of at supply valve. In the morning I reported it to the desk and asked to have it fixed while i was out. I returned that evening to find No Water for the toilet at all.

Self

2/10

Poor

08 Feb 2026

Troy MG

The room was filthy, stains on the comforters and sheets. The bathroom door was not only coming apart but the strike plate was falling off. There was so much hair in the bathroom area and dirt it looks like the room had not been cleaned in months.

Leisure Friends

2/10

Poor

01 Feb 2026

Jeffrey

Made it there. The hotel was gross and extremely overpriced but the weather forecast forced me to leave same day. Still go charged over $400. Hotel was a complete dump.

Business Self

10/10

Exceptional

23 Dec 2025

susan

Broc was extremely professional and had excellent customer service. He also was very educated about the area and gave many dining suggestions. We went to one and it didn’t disappoint. When back in the area, we will stay here.

Leisure Partner

8/10

Excellent

03 Dec 2025

Anthony

Hair dryer don't work

4/10

Poor

24 Nov 2025

Tom

For the cost, the room was not that clean, the furniture was outdated and not comfortable especially the bed. The amenities were lacking.

Partner

4/10

Poor

23 Nov 2025

Jessica

The receptionist didn't even check my ID when i said I had a reservation. It was my son and myself. Both beds were hard as a rock with stained sheets that had burn holes in them, only one towel in the bathroom.

Friends_and_family Family

8/10

Excellent

21 Nov 2025

jennifer

Close proximity to College and Campus. Easy walk around the area. Great parking.

Leisure

4/10

Poor

13 Nov 2025

Charissa

They could t make us a room key when we checked in due to someone having the key to the key maker. Room was sour smelling. Bathroom was just generally gross with little black curly hair on doorframe

Family_with_children

6/10

Pleasant

07 Nov 2025

Laurie

Kind of sketchy looking. Inside and out. The front desk employee didn’t even ask for identification when we checked in (we prepaid online). I’ve never had that happen before!

Leisure Family

4/10

Poor

26 Oct 2025

John

The image on thumbnail representing the property is only the lobby and the majority of the rooms are hidden behind it. I thought they had renovated the old property when I saw this picture but nope. Insects parts on bathroom floor from recently squished bug.
The shower didn’t work. The handle to turn on the water was busted. Fun thing to discover in the morning. Brought it to the attention of front desk attendee, response was “that sucks, sorry man.”

Leisure Partner

4/10

Poor

26 Oct 2025

Joyce

Parking was adequate, no coffee in room, no cup in room. No coffee in lobby. When asked for jelly during breakfast, she pulled out leftovers from chic fila delivery...

Leisure Partner

6/10

Pleasant

25 Oct 2025

Brian

This was the only reasonably priced option I could find in Athens this weekend. It was extremely average on all dimensions. I was traveling alone, so it was fine for me as a solo man. But my wife would not have liked the property and I’m glad she wasn’t with me. It just needs a total makeover from the rooms, to the parking, to the lobby, and some amenities.

Leisure Self

6/10

Pleasant

25 Oct 2025

Melissa

Rooms were clean but felt off with resident renters and loiterers

Leisure Friends

10/10

Exceptional

13 Oct 2025

Gavin

Great

Business_and_leisure

6/10

Pleasant

07 Oct 2025

Julie

Everything was okay but looked like it was under construction at times. It’s an okay place to stay.

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

Janet

Lovely property. Large comfortable and clean room. Walking distance to restaurants, bars and shops. Parking and laundry facilities. Would stay again

Leisure Partner

2/10

Poor

05 Oct 2025

Lynn

The toilet paper and towel holders are hanging off the walls. The towels were stained ( we pray they were clean) there was fingernail trimmings on bathroom floor. Pillows stained.
Drops of something on the walls.

Leisure Family

6/10

Pleasant

05 Oct 2025

Dana

My socks were black from the floor about 10 minutes after we walked in. They have rooms in a newly built tower (I assume look like photos online) but if you get put in the older rooms, they are pretty bad. Breakfast was decent - good coffee and they bring in Chik-fila biscuits.

2/10

Poor

04 Oct 2025

Kevin

Motel

Leisure Family

10/10

Exceptional

03 Oct 2025

Steven

Quick and pleasant check in from helpful young lady who gave us all the information we needed. Location is not downtown But worked well for us. Immaculate hotel and good breakfast. Recommended

Partner

4/10

Poor

28 Sep 2025

Devyn

The room was disgusting, the outside area was disgusting, and it was incredibly noisy.

Leisure Friends

10/10

Exceptional

27 Sep 2025

Genie

Bell chiming at each floor you pass in the elevator was a bit annoying. Everything else was great.

Friends_and_family Family

2/10

Poor

22 Sep 2025

LeRoy

Absolutely DISMAL

Room smelled like mold. Dead roaches in the 1st room. Not much better in the 2nd room. We were there for a funeral. I will be back in Athens on the 29 but WONT BE STAYING THERE!

Friends_and_family Family

10/10

Exceptional

17 Sep 2025

Gavin

Great staff

Business_and_leisure Self

6/10

Pleasant

12 Sep 2025

Dana

bugs

No maid service on Saturday. Also,slugs in the shower and roach in the bathroom.

Partner

8/10

Excellent

11 Sep 2025

Robert

Clean, well maintained, attentive staff. It’s Athens, how can you go wrong ♥️🖤 🐾 ?

Business_and_leisure Partner

10/10

Exceptional

11 Sep 2025

Carrie

We stay here a lot, good location, great value on game weekends

6/10

Pleasant

08 Sep 2025

luisa

A lot noises, room was very old and had a bad smell

Leisure Partner

8/10

Excellent

08 Sep 2025

Dominick

Great with my boys

Leisure Family

10/10

Exceptional

07 Sep 2025

cathy

Will definitely stay here again!!!

It was clean, comfortable, and the guest relations personnel were fabulous!

Friends_and_family Family

8/10

Excellent

02 Sep 2025

Verified traveler

Na

10/10

Exceptional

31 Aug 2025

Alvin

Easy check in…staff was informative to accommodate my needs for the event in town

Partner

4/10

Poor

31 Aug 2025

bailey

It was not clean at all. Stained bedding with hairs in the bed. The rooms smelt like smoke. Really felt uncomfortable the entire time.

Leisure Partner

10/10

Exceptional

30 Aug 2025

james

Best staff love the general manager

Leisure

4/10

Poor

19 Aug 2025

Fletcher

The the floor mat was stained in the bathroom. One of the two towels in my room had black stains on them. At check in had to wait approximately 15 minutes for a staff to arrive. The breakfast was good and the staff there was friendly. The hotel is conveniently located to the downtown Athens area. If you are coming to party this is a good location, for any other reason you may want to consider staying elsewhere.

6/10

Pleasant

18 Aug 2025

Delethia

ou

8/10

Excellent

17 Aug 2025

Zachary

I was able to check.in early, which was nice due coming across the country and being able to visit my sister in the hospital near by. Thanks

6/10

Pleasant

12 Aug 2025

Amanda

Even though the two Gentlemen who worked at the front desk were so very nice and helpful.

We found the room to be a bit unclean. There was a stains on the pillows and sheets .

And I’m s

6/10

Pleasant

11 Aug 2025

John

Towels in bathroom were stained and floor was sticky.

Friends_and_family Family

10/10

Exceptional

11 Aug 2025

Charles Peterson or Doylene

I liked the customer services. I did not like the parking situations. Access to parking lot being blocked due to limited parking and the entry and exit.

Business_and_leisure Family

2/10

Poor

10 Aug 2025

Verified traveler

Run!

Disgusting. Nasty floors, beds were disgusting, smelled terrible

Friends_and_family Family

4/10

Poor

10 Aug 2025

LUCKY

NOT WHAT I BOOKED

THEY GAVE ME THE WRONG ROOM BOOKED KING BED WITH A LIVING SPACE WAS GIVEN TWO FULL SIZE BED .

Friends_and_family Family

10/10

Exceptional

06 Aug 2025

Kamran

Clean and quiet. Breakfast attendant lady is very nice.

Leisure Family

6/10

Pleasant

03 Aug 2025

Heather

The room was clean and spacious, the hotel itself was clean. But the pool area is being used as some sort of storage and so the pool is not functioning. None of the vending machines worked, and the free breakfast was less than desirable. The staff is very friendly and accommodating. Also the towels in our room were stained, but they had been washed so they were clean. It seems like they dont have the financial support they need to keep up with everything.

Leisure Family