Name: Best Western Braddock Inn
Address: 1268 National Highway, Lavale, 21502, US

6/10

Pleasant

01 Aug 2026

TINA

The hotel is older. The carpeting in the common areas is worn out. The bedrooms were fine.

6/10

Pleasant

30 Jul 2026

Catharine

The staff was incredibly friendly and the hotel and rooms were clean. The decor is dated, but we kind of liked the vibe of it. My one issue was that the room we stayed in (on the ground floor facing parking lot) was incredibly damp - not just the bathroom, but the entire room. Like the towel in the bathroom won't ever get dry damp. We had the AC on and it was NOT humid outside, nor was it raining, so that wasn't the cause. Not sure what was.

10/10

Exceptional

30 Jul 2026

karen

My room was great,air conditioning was on point

6/10

Pleasant

29 Jul 2026

Jerome

Dated and the whole floor smelled like old cigarettes and air fresheners. Definitely needs to be updated but the stay wasn’t bad and staff was really nice.

10/10

Exceptional

28 Jul 2026

Aaron

The rooms were updated and very clean. The staff were extremely, friendly and helpful. Gave great recommendations for food and areas to see. The breakfast was good. The pool is clean and well maintained. Has a nice outdoor deck to sit on and relax.

4/10

Poor

27 Jul 2026

Robyn

In our room, there were crumbs on desk, a hair tie on chair, no luggage rack, and it looked like a piece of gum stuck to the side of the tv stand; the mattress was comfortable and the sheets were clean. There were black specks and splotches, which could have been mold in the louvers of the air conditioner. When it was turned on it smelled like mildew. If we turned the temperature low, it was not as noticeable. The toilet in the bathroom was so low to the floor that we thought it was actually a child’s toilet. There were hair clippings in the ice bucket.
There was hair in the bath tub and the tub barely drained and backed up into the tub about two inches deep. We discovered the drain had paper covering most of it. Although after we cleaned it, the water still backed up. If you ran the shower at a trickle, it only backed up half-way into the tub; but either way lots of water came out of the tub spigot. The shower knob was very loose and flopped all over. My husband said the set screw might be missing and the gate valve leaks and needs the washer replaced. We couldn’t understand how housekeeping would not report the problems with the tub (unless they did and nothing was taken care of).
We had breakfast three of the days. On two of them the person working was not really trying to keep up with refilling and taking care of the breakfast area, plus the food was not hot. They were, however eating in the kitchenette. The last morning there was a different person working and they too

6/10

Pleasant

27 Jul 2026

McKee

My carpeted room had a wet floor partially covered by a rug. Under the rug looked like burned carpet and aluminum foil. I asked to chang rooms, which the desk clerk allowed.

The next room was on the ground level. The a/c was hard to modulate, refrigerator had no temp dial and freezer separator was gone so my salad and drinks froze. A large brown spider climbed towards me over my bed coverlet, which I killed with a shoe. The desk lamp didn't work. Switching light bulb that worked did not fix it. I awoke this morning to the heat on instead of a/c. No hand lotion was provided. I used lotion from a previous stay that was in my suitcase. Coffee, creamers and breakfast were fine. Sheets were cotton. Bed comfy. TV was hard to get working. Casting from my phone was required to even watch YouTube. It costs too much for those who aren't using the pool. I won't be back.

8/10

Excellent

27 Jul 2026

Liz

I loved the aesthetic & overall vibe of the hotel. Lovely bonus to have a bar and restaurant attached. Sauna lights in the bathroom was a pleasant surprise, bed was comfy. Breakfast is awful, just skip the eggs and hot plates and serve cold grabs, keep the coffee full & it’d be just fine but if they don’t make those changes I recommend just having some cereal and a bagel and grabbing your coffee from the lobby. Shout out to Patty (I think?) at the front desk for being sweet, efficient and communicative even though she was busy!

4/10

Poor

26 Jul 2026

Beatrice

The front desk person was short staffed. I booked a standard double room, no smoking but it only had one bed and the smoke after smell was evident and unbearable. When I returned to the front desk, there was a sign that said I will be back in 5-10 minutes. However, I spotted the attendant and quickly asked a question about my room not having 2 beds. She said to give her a minute and she will assist me. Again, she was overworked and had a busy day. She returned and checked the booking and told me that I should always check with the hotel first before booking because the website is not always accurate. However, she stated that I booked a room with one bed and there were no double beds available.

So, I felt stuck because it was too late for a refund. The room tempetature was cold, but the furniture outdated. It had a fridge, microwave and 60 inch TV but the remote was difficult to figure out. The phone was not connected to call room service. The bathroom was tiny and narrow, the toilet extremely low. The shower had hot water which was nice.

Due to the dusgusting cigarette smell, I purchased room deodorizer to sanitize the bed covering, sheets, and curtains. Also, I purchased carpet foam cleaner for the rug.

The breakfast brokedown early, so the selections were few and disappointing.
Overall, I do not recommend that you stay here.

8/10

Excellent

26 Jul 2026

debra

The room was very clean.Looked like bathroom and carpet was recently remodeled.Good variety of breakfast items.Pool is now open.Only problem is no elevator.Making it very hard to get luggage to the 3rd floor.Air conditioner worked great in the room,but the hallway was hot apparently no air conditioning in the hallways? Price is good so I would stay again.

6/10

Pleasant

26 Jul 2026

Margot

Room was clean, common areas not. Breakfast was average. Honestly, this is a good place to crash and travel on the next day. You do get what you pay for. My room had no outside window, just glass blocks. Strange.

8/10

Excellent

26 Jul 2026

Roddrick

Excellent location! I could walk across the street to Sheetz 24/7 for any type of snack that I wanted. Also literally walking distance from Long Silvers, Buffalo Wild Wings, and within a mile of the mall, movie theater and the grocery store. It is also literally off the exit from 68 East and West. Close proximity to Cumberland as well. The casino was about 11 miles east.

It is a bit old and gave me a feel of the \"once upon a time type\" hotel. The breakfast layout was not very inviting either, but no problems beyond that. Cracker Barrels is also within a mile away. The staff was very friendly and helpful with whatever questions I had. Would definitely recommend it for anyone wanting to be close to everything.

10/10

Exceptional

25 Jul 2026

stoney

Property not well maintained & staffed! Cleanliness needs improvement!!!

10/10

Exceptional

24 Jul 2026

Sharyn

Excellent location for access to theater festivals and area sites.

6/10

Pleasant

23 Jul 2026

Linda

Rug was shabby in room and needed a complete cleaning throughout the hotel. I needed to use a cane and the walk was very long from our room to the dining area. No elevator. Wish I had known the layout of hotel so I could have booked a room closer to amenities. Did not use pool.
Felt unsafe....leaving the hotel to pack car, there was a homeless man sleeping outside the door. Called front desk, they did address it right away. But, the exit door was not secure, so anyone could have entered the G entrance without a key.

4/10

Poor

21 Jul 2026

Jessica

Found a roll of toilet paper behind the chair in room. MOLD IN BATHROOM THAT HAD MY ALLERGIES GOING CRAZY. STOP PAINTING OVER MOLD.

Friends_and_family Family

8/10

Excellent

21 Jul 2026

Jennifer

Room was clean. Staff was friendly. Breakfast was good. My only complaint is that the vending machines did not take card.

Partner

10/10

Exceptional

19 Jul 2026

james

clean room

Self

8/10

Excellent

19 Jul 2026

Nichole

We didnt want to pay a lot for a hotel, so we didnt expect fancy, that is fine for us, we are not real picky. Everything was good, other than the bed was not comfortable, we woke up sore.

Partner

2/10

Poor

18 Jul 2026

Cheryl

when I arrive, check-in was fine, but walking down the hallway to my room, had a terrible water, mildew, moldy smell, and when I got to my room, it was worse I had mold on my shower curtain at the top and on the inside of the curtain and in the corner under the chair. I took off my shoes and the floor carpet was wet. The shampoo and conditioner containers inside the shower stall were empty. The refrigerator was dirty. The hairdryer was broken, and there was no coffee maker in the room. The carpets in the hallway or dirty and stained.
They said they had a bad storm the week before and are still trying to clean it up. They had water come into the hotel, but there were no dehumidifiers and it smelled awful thus that’s why they had the mold.
I would not recommend this hotel to anyone.
The only thing I can say was after my complaints I told them I wasn’t staying the next day. I would find another hotel only because I got there so late and I was exhausted so they did refund me for the next day through Expedia..

Self

8/10

Excellent

17 Jul 2026

Jennie

Room was quit and AC worked great. Beds were clean. There were some long hairs left in the bathroom either from the cleaning person or previous occupant. No coffeepot in room. Staff was nice.

Friends_and_family Family

2/10

Poor

13 Jul 2026

John

Old everything. Smelled of cigarettes and mold. One outlet in bathroom and on opposite wall from vanity. Shower curtain torn and falling off. This should not be listed as a Best Western as it meets no Best Western standards. Would definitely have checked out and gone elsewhere but no other hotels available! Also, two ?? peepholes in door?? If you were looking through them you looked directly at the bed.

Partner

6/10

Pleasant

13 Jul 2026

John

Parking was good

Partner

6/10

Pleasant

11 Jul 2026

Todd

Room was clean enough. Hallway and common areas need to be cleaned. Great location. Price ok. Breakfast typical.

Partner

10/10

Exceptional

11 Jul 2026

dawn

Honestly all of the staff have been the absolute best

6/10

Pleasant

10 Jul 2026

Allen

Building in dire need of a remodel. Glass on back door was broken. Staff was good! Got a decent night’s sleep, but you get what you pay for here. Don’t expect much!

Friends_and_family Family

8/10

Excellent

09 Jul 2026

Lori

Reasonable price. Friendly staff. Water pressure was not so great. Soap dispenser in shower was empty. Even though room said smoke free definitely could smell cigarette smoke. But other than that it was fine.

Partner

8/10

Excellent

08 Jul 2026

Kevin

Staff were all great - helpful and friendly. Room was spacious and really comfortable. I especially appreciated the desk in the room, as I had work to do. I was, however, super frustrated to discover, after I was already in the shower (soaking wet), that the shampoo dispenser was empty. Otherwise, all great.

Self

8/10

Excellent

08 Jul 2026

Susan

Nice stay. Did one night on a roadtrip. Pool was great. Breakfast was good. Staff were nice. Loved the coffee in the lobby. Room was older but clean enough. Shower was moldy, but for one night is was just fine. The little creek next door was pretty.

Family_with_children

10/10

Exceptional

08 Jul 2026

Johnathan

I stay here often while working in the area. Every time I’ve the past 5 years has been great. Rooms are clean, area around the hotel is peaceful, the staff are nice and helpful. I’d recommend anyone stay here while in the area.

Pet

10/10

Exceptional

07 Jul 2026

Abena Marfowaa

Clean room, great staff and good breakfast.

Family_with_children

6/10

Pleasant

06 Jul 2026

Richard

Nice area, nice staff, plenty of parking

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Luningning

The room was clean and comfortable!

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Jamie

I thought the location was nice, had the creek/river running beside the hotel and had a swing next to it.

Partner

8/10

Excellent

02 Jul 2026

James

nothing to contribute

Family_with_children

10/10

Exceptional

01 Jul 2026

Steven

Nice hotel and everything was convenient. Clean room, breakfast was good and the housekeeper in charge kept everything spotless continually in the breakfast room. I would stay here again

8/10

Excellent

29 Jun 2026

Stacey

Was disappointed there was no elevator and was on the 3rd floor

8/10

Excellent

26 Jun 2026

Evelyn

The room was clean. The breakfast was very nice. The only thing I had an issue with was the telephone had static so badly you couldn't even hear the other person on the other line much less get a hold of anybody at the front desk for help. The TV was not accessible to YouTube or Netflix cuz it says it was not available. Other than that the stay was very pleasant

Family

6/10

Pleasant

26 Jun 2026

Renee

This place needs some serious updating and a deep clean. Thankfully we just needed somewhere to sleep while driving to our destination and it provided that but the beds were so uncomfortable and everything is just outdated and not clean.

Family_with_children

8/10

Excellent

25 Jun 2026

Mary

Clean room but bed not very comfortable. Breakfast choices ok. Staff friendly. Parking easy.

Partner

10/10

Exceptional

25 Jun 2026

John

Great affordable accommodations .Will return on next year trip

Friends

8/10

Excellent

24 Jun 2026

Tyre

for 1 night while traveling, it was fine. I would stay there again.

Partner

6/10

Pleasant

24 Jun 2026

Samuel

Some light maintenance issues and an interesting smell, but overall decent, cheap, and good enough for what it is

Self

4/10

Poor

23 Jun 2026

Wesley

If price is your priority, then you might be able to justify the shortcomings of this property. It's a great location and years ago was a nice property, but the interior common areas are in dire need of a refresh. The pool area appears to be recently updated, but other than that it's really tired. Some of the guests we encountered appeared to be living there, and that's okay - if they could conduct themselves as hotel guests, but that wasn't always the case. The carpet was probably the worst part about the property. It was stained, dirty and smelled badly. (The guest room had updated carpet and was relatively clean.) There are no elevators, and food was spilled in one stairwell 2 days prior to our checking out, and it hadn't been cleaned up at the time we checked out. It was a good rate as hotels in the area go, but not worth the compromise we experienced. I wouldn't stay here again unless there was a major shift in how it's being managed. Even for a Best Western, I felt it was a stretch.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

davilyn

It was great! Exceeded my expectations if im being honest and we got a great price. Friendly front desk, and clean rooms. Only complaint was the pool was very cold and we couldn't enjoy it.
Overall would stay again

Family_with_children

10/10

Exceptional

21 Jun 2026

Nancy

The blonde lady at the front desk was very welcoming. You could tell she wanted us to enjoy our stay. I like the different locked accesses to each section of the facility, as you could park closer to your room. The woods and landscaping were exceptional, for being close to the commercial Rt 40 area. We even parked next to an old growth, huge maple(?) tree next to the creek behind the place...way over 100 year old tree that could probably tell lots of stories! Room was clean, beds as comfortable as can be, for not being your own comfy bed at home. The pool was so clean and inviting, but we didn't have time to use it. We will next time, as this is our choice to stay in for our next mini-roadtrip in the Cumberland area!

Partner

8/10

Excellent

19 Jun 2026

Jamie

Very helpful staff and the property is in a very pretty location with trees everywhere, but also close to a ton of things. The main issue is this property is old, i mean really old. For example, the A/C works like you would expect a 50 year old A/C to work. I will stay here again.

Family_with_children

4/10

Poor

19 Jun 2026

Judith

Shower drain kept backing up with nasty stuff and someone else's hair.

Family_with_children

6/10

Pleasant

16 Jun 2026

Ricardo

The carpet has a bad smell, pets smell and smoking smell, it doesn’t smell good at all.

Partner

6/10

Pleasant

16 Jun 2026

Debra

I was directed where to park for my room. When I went in, the closest stairs didn't go up to the 3rd floor. We had to walk around a labyrinth to find our room. When arriving in our room it was very hot and the ac was off. It took over 12 hours to cool the room down. We couldn't even use a sheet let alone a blanket because of how hot it was. Breakfast on a sunday morning only went until 9:30am. I think they should turn on the upper floor ac before guests arrive when its 86 degrees outside. The hotel itself was fun if we had time to learn the maze. The pool was a good temperature.

Family_with_children

4/10

Poor

15 Jun 2026

Lamar

Front desk was excellent, great service housekeeping not so good
Stayed 2 days and no house keeping the second day no fresh towels the second day check out time was 11 am housekeeping came at 10:35 and pushed us out so they could clean the room. Can't recomend this hotel

Friends_and_family Friends

6/10

Pleasant

14 Jun 2026

Kaifi

I appreciated that the room was spacious, with a large window, and the TV worked well. The restroom was also adequate and well-lit. Breakfast options were not as plentiful as some higher priced hotels, however. Part of the hallway did not have A/C, which made it very hot at times. We found one ant in our restroom and another in the lobby. Its location in La Vale is good for Cumberland and as a layover between Michigan and central Maryland. The outdoor areas are well-designed and include Nature, so I appreciated that.

Friends_and_family Family

4/10

Poor

12 Jun 2026

Robert

I was upset about the room had spiders and hall smelled just wasn't happy staff was good tried to help

Self

10/10

Exceptional

09 Jun 2026

Demitrius

Amazing breakfast and staff would do it again for sure

6/10

Pleasant

07 Jun 2026

chris

Clean room and ample parking

Family

4/10

Poor

07 Jun 2026

Kelly

The bathroom had mold, shower stall had a giant crack in it. Lights in the room had plugs which would've been nice but they didn't work. Outside door didn't lock, joints in the ashtray, floors were dirty, ice machine didnt work, breakfast was just ok.

Friends_and_family Friends

10/10

Exceptional

07 Jun 2026

John

Nice place for a one night stay. Needs new hallway carpet but a nice, clean, quiet room. Close to restaurants and ample parking.

Partner

8/10

Excellent

05 Jun 2026

Richard

Clean room good breakfast each morning

Self

6/10

Pleasant

05 Jun 2026

Nicole

The room was good for an overnight stay. The one MAJOR drawback was the lack of elevator. I was placed on the third floor and had to walk three flights of stairs.

That is something that should be put in your hotel description.

Self

6/10

Pleasant

04 Jun 2026

Steve

the floor plan was weird, our room was on the first floor, breakfast,pool and host desk were on the second floor There was no elevator. The toilet in our room was very short. There were no safety bars in the shower. The staff was very friendly and helpful. The restaurant on the property was really good.

Partner

8/10

Excellent

04 Jun 2026

Douglas

The front desk staff wasn’t very friendly and the room was rather musty. The Continental breakfast was just okay, but filling.

Partner

6/10

Pleasant

01 Jun 2026

Joseph

Hallway carpet looks worn, dirty, depressing. Weak coffee. Weak breakfast. Guys hanging outside the east end of the building at night smoking weed is pretty unseemly. Staff is friendly. Room was clean enough.

Partner

10/10

Exceptional

31 May 2026

Tiffany

Great stay!

Family_with_children

6/10

Pleasant

26 May 2026

Philip

Room was clean. Staff was helpful and friendly. The breakfast was horrible. Poor quality and variety of food.

Self

2/10

Poor

25 May 2026

Erica

There were ants, the sink was clogged, the carpets were filthy, the casting didn't work.

10/10

Exceptional

24 May 2026

Sheila

Room was clean! Staff was helpful! Breakfast was great!!

Partner

10/10

Exceptional

20 May 2026

Valerie

Stayed here multiple times now and it never disappoints. The staff is friendly and the rooms are clean. Breakfast is always good too.

Partner

8/10

Excellent

19 May 2026

Sylvia

The pool is completely, newly renovated (however, we didn't arrive early enough to use it). The hall and entry carpets are stained. The \"back entry\" where we were told to park close to our room smelled of marijuana. Our room was clean and quiet. One bed had a clean, firm mattress. The other bed had obvious, huge stains on the side/bottom (probably flipped over) mattress which showed under the edge of the fitted sheet and a few \"lumpy\" spots in the middle.

Friends_and_family Family

2/10

Poor

18 May 2026

Kitty

While this was a convenient location to the highway, I would not stay here again. I felt it was very overpriced for how dumpy it was. I did not go through the extra effort of requesting a coffee maker for my room, thinking I would just go down to the breakfast room in the morning and get coffee. There was an empty carafe and no one on staff to remedy the situation. I found the room to be very hot and smelled strange. When I got the air working, the air conditioning unit had a terrible high-pitched whine that went on all night because the room was too hot to ever turn the unit off. There are interior and exterior windows. The interior windows lead to a well-lit hallway, but the blackout curtains do not do enough to keep the artificial light out during the night. The room was very bright. The walls were extremely thin, to the point where I could hear them running the bathroom water in the room next to me, all the way across the other side of the room. And gosh, all of the road noise. While I understand that hotels are not soundproof, this was probably the loudest one I've ever stayed at. Staff wasn't unhelpful per se, but the attitude was really unpleasant. The staff member asked me for my ID and credit card and I happily obliged, but she's still complained about how many people resist the question when asked. I didn't resist at all, but she went on to talk about how stupid it is that people ask why they need to provide credit card and ID. She seemed very miserable.

Self

8/10

Excellent

18 May 2026

Jeffrey

The staff was friendly and helpful. I gave 4 stars only because of the motel being a little dated. The hotel phone in the room was disconnected. The property is well maintained with setting of the picnic table a setting swing along side of the river. I would stay here again!

Partner

6/10

Pleasant

17 May 2026

Paul

nothing to say.Nothing great but nothing terribly wrong except that the \"non-smoking room\" had definitely been smoked in. they were accommodating about moving us to a different room.

Partner

10/10

Exceptional

17 May 2026

John

Breakfast was good. AC good, too. Staff was pleasant.

Partner

2/10

Poor

17 May 2026

Edgardo

The room smelled terribly musty, and my baby started coughing a lot; he seemed to be having trouble breathing. We arrived in the early morning, around 3:45 a.m., and by 4:15 a.m. we had left because I went and told the receptionist, but he ignored us. We still had five hours to go before we got home, and since we were so tired, we rested for an hour in a parking lot and then followed him to our destination because it was unbearable to be in that room (213). I asked for a refund, and they refused, but I filed a complaint with City because that kind of thing can make you very sick. As soon as we got home, I took him to the doctor, and he's sick right now.

Friends_and_family Family

6/10

Pleasant

16 May 2026

Debra

Breakfast menu was very lite. First room I was given had a horrible body odor smell. I requested another room. Smelled better. Air conditioner kept me cool

Self

10/10

Exceptional

12 May 2026

Franz

Loved our stay ! Everything was top !

Partner

8/10

Excellent

12 May 2026

Howard

Great location, with parking available when pulling a trailer.

Friends

10/10

Exceptional

12 May 2026

Sandra

Clean. Hospitable. Good value for amount paid

Partner

8/10

Excellent

12 May 2026

Michelle

The room was clean and stocked up, it was cool and quiet

Self

8/10

Excellent

10 May 2026

Tessa

Give that woman who mans the breakfast in the mornings a raise!!!!! Everything was well stocked. The pool area was nice and clean.

Family_with_children

6/10

Pleasant

07 May 2026

William

Place is beat up. Carpet in halls smells like feet. Very noisy. Had someone in next room yelling on the phone off and on all night. Staff was friendly and helpful. Widow broken in room. Glass entrance door glass smashed.

Self

8/10

Excellent

07 May 2026

qing

very good breakfast, accessible room and location

Family

8/10

Excellent

03 May 2026

robert

very pet friendly but not very quiet from guests

Partner

10/10

Exceptional

26 Apr 2026

Kevin

Very friendly and clean

Partner

10/10

Exceptional

25 Apr 2026

Barbara

Everything was great..

Self

10/10

Exceptional

23 Apr 2026

Kurt

It was so much different this time. Staff was wonderful, room was great and comfortable. Used the sauna and the pool. We will be back! Thank you for a great night's sleep.

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Stacy

There is no hot tub anymore, that was a bummer.

Family

2/10

Poor

20 Apr 2026

Marzeah

The entire hotel was hot and humid in the hallways. Breakfast was burnt and dry. I stayed for 3 nights didn’t have the do no disturb flyer on the door and they never came in to make the bed or to change towels or even take away trash….. had 2 different rooms first room had bugs everywhere…. And third room was a little decent but I wasn’t happy won’t be returning

Self

10/10

Exceptional

20 Apr 2026

Kevin

Best place in cumberland

Partner

10/10

Exceptional

15 Apr 2026

Kevin

Always an awesome place to stay, clean and friendly!

10/10

Exceptional

10 Apr 2026

Daniel

Great

Self

8/10

Excellent

06 Apr 2026

Lew

One of the best landscaped properties. Gym and pool are good.

10/10

Exceptional

05 Apr 2026

Ashley

Yes

Friends_and_family Friends

10/10

Exceptional

04 Apr 2026

Kymberlee D

The hotel is in very good condition for an older property.

Self

8/10

Excellent

03 Apr 2026

Rick

Breakfast had very little choices to choose from.
Room is fine except bed sheets need to be washed better.
Staff was nice.
Air-conditioning in room was great. No coffee machine in the room and the coffee machine in guest services is ALWAYS empty.

Friends_and_family Family

8/10

Excellent

03 Apr 2026

Rick

Room was clean but the bed sheets need to be cleaned better.
Breakfast was not up to par. Very little choices.
Everytime we stay at this property the Coffee machine in guest services is ALWAYS empty.

Friends_and_family Family

2/10

Poor

01 Apr 2026

Okafor

Worse experience ever. Booked for 2 nights, but couldn’t sleep because the heat is bad

4/10

Poor

31 Mar 2026

Mark

Weak Wifi, challenging building layout with poor signage, multiple dogs barking nearby for 2 hours, despite desk agent indicating that dogs shouldn't be in that wing. The room had relatively new carpet, which contrasted with the hallways.

Partner

10/10

Exceptional

30 Mar 2026

Christina

Checked out early didnt do breaking

Self

10/10

Exceptional

29 Mar 2026

Tiffany

Room was perfect! Staff was very welcoming. And the pool was icing on the cake!

8/10

Excellent

24 Mar 2026

John

The room was fine. The breakfast left something to be desired. The eggs looked like they’d been sitting around since yesterday. There was no hot water for tea. The only fruit was 1 orange. The staff were great.

Partner