Best Western Braddock Inn

10/10

Exceptional

26 Apr 2026

Kevin

Very friendly and clean

Partner

10/10

Exceptional

25 Apr 2026

Barbara

Everything was great..

Self

10/10

Exceptional

23 Apr 2026

Kurt

It was so much different this time. Staff was wonderful, room was great and comfortable. Used the sauna and the pool. We will be back! Thank you for a great night's sleep.

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Stacy

There is no hot tub anymore, that was a bummer.

Family

2/10

Poor

20 Apr 2026

Marzeah

The entire hotel was hot and humid in the hallways. Breakfast was burnt and dry. I stayed for 3 nights didn’t have the do no disturb flyer on the door and they never came in to make the bed or to change towels or even take away trash….. had 2 different rooms first room had bugs everywhere…. And third room was a little decent but I wasn’t happy won’t be returning

Self

10/10

Exceptional

20 Apr 2026

Kevin

Best place in cumberland

Partner

10/10

Exceptional

15 Apr 2026

Kevin

Always an awesome place to stay, clean and friendly!

10/10

Exceptional

10 Apr 2026

Daniel

Great

Self

8/10

Excellent

06 Apr 2026

Lew

One of the best landscaped properties. Gym and pool are good.

10/10

Exceptional

05 Apr 2026

Ashley

Yes

Friends_and_family Friends

10/10

Exceptional

04 Apr 2026

Kymberlee D

The hotel is in very good condition for an older property.

Self

8/10

Excellent

03 Apr 2026

Rick

Breakfast had very little choices to choose from.
Room is fine except bed sheets need to be washed better.
Staff was nice.
Air-conditioning in room was great. No coffee machine in the room and the coffee machine in guest services is ALWAYS empty.

Friends_and_family Family

8/10

Excellent

03 Apr 2026

Rick

Room was clean but the bed sheets need to be cleaned better.
Breakfast was not up to par. Very little choices.
Everytime we stay at this property the Coffee machine in guest services is ALWAYS empty.

Friends_and_family Family

2/10

Poor

01 Apr 2026

Okafor

Worse experience ever. Booked for 2 nights, but couldn’t sleep because the heat is bad

4/10

Poor

31 Mar 2026

Mark

Weak Wifi, challenging building layout with poor signage, multiple dogs barking nearby for 2 hours, despite desk agent indicating that dogs shouldn't be in that wing. The room had relatively new carpet, which contrasted with the hallways.

Partner

10/10

Exceptional

30 Mar 2026

Christina

Checked out early didnt do breaking

Self

10/10

Exceptional

29 Mar 2026

Tiffany

Room was perfect! Staff was very welcoming. And the pool was icing on the cake!

8/10

Excellent

24 Mar 2026

John

The room was fine. The breakfast left something to be desired. The eggs looked like they’d been sitting around since yesterday. There was no hot water for tea. The only fruit was 1 orange. The staff were great.

Partner

2/10

Poor

23 Mar 2026

Marc

Ya wanna know how my stay was?! It was NONEXISTENT because I got charged for a room at a hotel that was PERMANENTLY CLOSED!! And I am going to take it up with the BBB, Best Western, Consumer Protection

6/10

Pleasant

18 Mar 2026

Rosanne

Yes

Self

8/10

Excellent

15 Mar 2026

Kathy

Pool area great, staff great, some of carpets worn and dirty. Mattress also worn but would stay again

Family_with_children

4/10

Poor

15 Mar 2026

karen

I have stayed many times, this wasnt the best..

Self

10/10

Exceptional

13 Mar 2026

Barbara

the facilities are adequate. The building is outdated and needs updated. But the staff and service were friendly and helpful. The price was good. I will go back.

Partner

8/10

Excellent

08 Mar 2026

Ricky

Room clean

Partner

8/10

Excellent

24 Feb 2026

Juan

Good stay

10/10

Exceptional

24 Feb 2026

Erica

Was great

2/10

Poor

22 Feb 2026

Chandra

We had a power outage happen late at night so booked this last minute to keep out kids warm. I mistakenly booked the wrong night , the front desk lady was rude to my husband and told him they have to double charge us, and request a refund. However it was a no refundable room so to avoid the confusion I asked for them to just help us. She acted as if the company would go under for allowing us to stay there without them receiving the payment the following week. After pleading my case because my kids were tired and hungry and just wanted to settle for the night. She changed her mind. After all that we check into our room, which was dirty, there was a strange stain on the walls in several places. Fine for a night, but wouldn’t choose to stay here ever again.

8/10

Excellent

20 Feb 2026

MacKenzie

The bathroom sink had hair in it but besides that everything was great! I always enjoy staying there when visiting!

Self

2/10

Poor

16 Feb 2026

Chanel

Room smelt like cigarette smoke (I spent like 20 dollars on air fresheners just to make the room accommodating), pool wasn’t even open. Heater barely worked.

6/10

Pleasant

11 Feb 2026

Shelley

Room was clean and nice. Heat was on low. Very cold. Halls were very cold. Not vacuumed very well. Breakfast buffets only had waffles, cereal and gravy biscuits. Out of eggs and no yogurt in the machine. Stayed there for the 2nd time because first stay was very nice. Disappointed the 2nd time

Partner

8/10

Excellent

05 Feb 2026

Robert

Easy access. Good amenities

Friends_and_family Family

6/10

Pleasant

01 Feb 2026

Paul

in extreme cold (not unusual for this area), I was given a room where the heat had been turned off. I turned it on and the room had not warmed significantly in an hour, but I was too tired to ask for another room that night and crawled under the covers. Awoke at 4 am and room still cold (heater blowing but not warm enough air coming out). Requested new room and was given another room's key. that room also cold, but within an hour was starting to warm up so moved over there. Microwave didn't work in that room. The desk clerk thought she'd take microwave from room 1 and move it to room 2 but was unable to disconnect it, so left me both room keys. I went back to room 1 and figured out how to remove microwave and take it to room 2. All in all, not great.

6/10

Pleasant

24 Jan 2026

Michael

Staff was nice and helpful in trying to resolve our issue.
Room was freezing and didn’t seem to heat up. We ended up leaving and going to a different hotel.
We have stayed in the past multiple times with no issues.

Leisure Partner

6/10

Pleasant

23 Jan 2026

Kurt

The mattress wasn't super comfortable. The staff at the front desk was wonderful at my check-in and check out time. The breakfast was mediocre the coffee was okay

Self

6/10

Pleasant

23 Jan 2026

john

Room was very cold took several hours to warm up
Hallway was very cold

Partner

4/10

Poor

18 Jan 2026

GARY

The room was dirty, the heart didn't work real good. There was no one to keep up with the breakfast when people was getting it so limited on What you could get staff was good no problems there. Just everything else. Would probably not stay there again

Friends_and_family Family

8/10

Excellent

16 Jan 2026

Sheri

Breakfast was typical for inclusiveness. Shower head malfunctioned and waterways everywhere.

Partner

10/10

Exceptional

16 Jan 2026

Brett

clean room, polite and friendly staff, wifi included, breakfast included, heater and a/c, toiletries included, etc.

Leisure Self

6/10

Pleasant

10 Jan 2026

Tony

Building & room was worn….needs renovated. Bed was not comfortable. Was clean though.

Leisure Partner

8/10

Excellent

07 Jan 2026

Kevin

Nice place, pretty view of the mountains and staff was great.

Leisure Self

10/10

Exceptional

04 Jan 2026

John

Good location. Nice restaurant/bar next door.

Leisure Family

8/10

Excellent

25 Dec 2025

Beth

The staff was great.
Once we got into a non-smoking room, it was better. But it still smelled a bit like mildew.
The breakfast selection was better than I expected. The coffee was weak though. It would be better to have a Kuereg with a 4oz choice.

6/10

Pleasant

23 Dec 2025

Aaron

Room smelled like mildew or musty with a bit of cigarette smoke. Room was clean but outdated. In room heater was noisy and even set at 72 degrees was still chilly. Thin comforter on the bed. The bed was comfortable for the most part.

Business Self

10/10

Exceptional

19 Dec 2025

Donna

Nice

10/10

Exceptional

18 Dec 2025

Donna

Nice workers

Leisure

8/10

Excellent

17 Dec 2025

Dylan

It was a really cool older building. Very interesting architecture, if they renovate again they should lean into the 70's feel. (although it may be older than that if the architects were forward thinking could be as old as the 50's) The room was clean an well kept. The pool was not open, they said it would be done soon, that there was a lot of work being put into a new roof and the pool itself. The gym needs some TLC. Maybe when the work is done on pool they go there next. Overall it was a good location for our travels and a clean room, at a fair price.

Partner

10/10

Exceptional

14 Dec 2025

Joseph

For the price compared to other options, it was a great option. It's not the newest hotel but staff was friendly, felt secure, clean. And it's a great location next to several dining options.

Leisure Family

6/10

Pleasant

13 Dec 2025

Warren

Room card did not work.
No luggage cart available.

Friends_and_family Family

10/10

Exceptional

09 Dec 2025

Jason

Nice location, room was clean and staff was very courteous. Breakfast was good and plentiful.

Friends_and_family Family

2/10

Poor

06 Dec 2025

Lily

We where not even out of the room yet and the house keeping women walked in the room very disrespectful in my opinion we where not even out of the room until 11 clock when check out was supposed to be need to be more respectful of the people that are in the room especially house keeping

10/10

Exceptional

04 Dec 2025

Donna

They are always friendly and eager to help they always make your stay rememberable

10/10

Exceptional

03 Dec 2025

Gerald

Always like staying here.

6/10

Pleasant

29 Nov 2025

Joseline

.

Leisure Family_with_children

8/10

Excellent

28 Nov 2025

Naeemah

Clean and quiet room

Partner

10/10

Exceptional

23 Nov 2025

debra

Breakfast was great.Room was quiet.Toilet kept running.We turned off the valve.There were no toiletries.Hand soap, shampoo nothing was there?? Otherwise room was fine.

Partner

4/10

Poor

16 Nov 2025

Marisol

Checked into the place Friday night and the refrigerator still had nasty food in it. Complained about it the next morning and was told that it would be cleaned. Came back that night and the only thing that was done was the food out the refrigerator. The trash wasn’t emptied and bed not made. I thought rooms are supposed to be clean every day.

Leisure Partner

10/10

Exceptional

16 Nov 2025

Anthony

The room was spotless. The check in was great. We had to switch rooms (evil neighbor) and the switch was easy. The beds are better than the ones at home. Alway stay here when I'm in town.

Leisure Family

2/10

Poor

10 Nov 2025

Gonzalo

Pool had been closed for at least 3 weeks. Why they did not mention it on the website? Carpet is dirty. Room frames are dirty.

Partner

8/10

Excellent

09 Nov 2025

Cliff

Pleasant and courteous , helpful.
Building tired and needs some care, but could see updates in progress. Very clean units and excellent breakfasts. Wonderful value.

8/10

Excellent

04 Nov 2025

Katelynn

The staff here are very nice, the rooms are spacious, and the beds were clean and well prepared for my check in. I liked the overall quaintness of the hotel, and for my first solo trip - i felt safe and enjoyed the quiet environment. I will say the only negatives is the walls are a little thin and you can hear when other guests flush toilets or use their showers. There was also some mold spots in the shower.

Leisure Self

8/10

Excellent

02 Nov 2025

Kevin

Prompt check-in, available parking.

Leisure Friends

8/10

Excellent

02 Nov 2025

John

Staff was courteous. Check in was good. Shower wall had several hairs on it. Not as clean as usual. No shampoo for the second time.

Self

10/10

Exceptional

01 Nov 2025

Valerie

Quiet

Leisure Family

6/10

Pleasant

01 Nov 2025

Renee

The room could have been cleaned better

10/10

Exceptional

30 Oct 2025

Mosline

Yes

Partner

6/10

Pleasant

29 Oct 2025

betsabeh

The clerk / lobby woman was not a happy person! Breakfast was cold and disgusting! Shower was not working properly and room was not clean at all

8/10

Excellent

29 Oct 2025

Susan

The room was clean but was something wrong with the plumbing. the tub or sink would often gurgle loudly. It was disturbing. The bed was perfect. The hotel had a great breakfast buffet that was well attended.
I would have liked to have half-n-half as opposed to flavored creamers. There was a rather disturbing thing. the entrance at the end of the building, most distant from registration, was never locked.

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Ronna

Clean room friendly staff

Partner

6/10

Pleasant

27 Oct 2025

Jack Frank

Shower needs repair, no coffee in the room. Tooooo long to walk from one end to the other.

Business_and_leisure Partner

4/10

Poor

27 Oct 2025

Angela

the bathroom had mold in the tub and on the ceiling, the mattress and pillows were TOO soft. The mattress was on the metal grate thing and made noise every time you moved. The website didn't day that the pool was closed and I came to exercise. The rooms look NOTHING like the website. The bright side of this hotel was the young lady at the front desk

Leisure Family

10/10

Exceptional

26 Oct 2025

james

Yes

Leisure Self

8/10

Excellent

21 Oct 2025

Steve

Great

Business

10/10

Exceptional

20 Oct 2025

Maksim

Dated interior, but clean, in a good part of town, complimentary breakfast.

8/10

Excellent

20 Oct 2025

Katherine

TV was good. Closed captioning worked. Breakfast was very good. Clean. Undergoing renovations. Signage needs improved.

Leisure Partner

4/10

Poor

19 Oct 2025

Michael

Not clean inside the building or rooms, pool closed

10/10

Exceptional

19 Oct 2025

Samir

Clean room and nice staff and good location

Business_and_leisure Self

8/10

Excellent

19 Oct 2025

Carol

Clean room, friendly staff,

Leisure Family

8/10

Excellent

17 Oct 2025

JOHN

AC wasn't blowing hard enough

Self

8/10

Excellent

15 Oct 2025

Pamela

I would stay again.

This is the quietest hotel we have stayed at in a very long time. Also the best breakfast. Real eggs! Lots of variety. It is an older property with upgrades that are nice touches. The bed was extremely comfortable. The room was clean but had an overwhelming smell of something trying to cover up cigarette smoke odor. Staff was helpful and treated in our comments about the room.

Partner

10/10

Exceptional

15 Oct 2025

Debra

Room clean, comfortable, breakfast choices good but average quality. Staff very nice.

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

George

Fit our needs

8/10

Excellent

09 Oct 2025

William

Pools were not available.

Partner

10/10

Exceptional

08 Oct 2025

Diane

I liked the mountain resort vibe. I also liked that a bar and restaurant were on site. Many Best Westerns don’t offer this extra amenity. The breakfast was very good. The description on line said continental breakfast but it was a full hot breakfast.

Leisure Partner

8/10

Excellent

08 Oct 2025

Wendell

Was only passing through, but nice enough for a quick overnight.

10/10

Exceptional

06 Oct 2025

Corinne

Our stay was very comfortable. The room was clean; seemed to be updated. Very nice

Leisure Partner

4/10

Poor

06 Oct 2025

Patricia

Was not updated at all, older and our room had a very musty smell. Towels even had a stench. Overpriced for what it was in my opinion.

Leisure Family

8/10

Excellent

05 Oct 2025

Noel

Went to Frostburg State U for Homecoming.

Friends_and_family Family

4/10

Poor

05 Oct 2025

April

Only a room, nothing more

The room was moderately clean. There was gum left on the wall, but the sheets were clean.
The staff was wonderful.
The gym floor was dirty, had no towels or water, and the bathrooms off the gym had no soap.
The pool was out of order.
Room cleaning had to be requested (so we missed out).
This looks like it used to be a beautiful property and could be nice again if the bathrooms were renovated and main hall carpet replaced. They even used to have a sauna and tanning bed, which were out of order.
But the staff was extremely nice and responsive.

Partner

6/10

Pleasant

04 Oct 2025

Debora

Our room was ready on time. Decent breakfast. The bed was not comfortable and the pillows were small and flat. The tv and WiFi worked well.
The room price was a little higher than when I booked but it was fixed quickly.

6/10

Pleasant

01 Oct 2025

Garry

Dirty and smells, breakfast was outstanding.

8/10

Excellent

30 Sep 2025

Alan

We stayed here to go to the Rocky Gap Casino, it was about 15 minute drive.
It was a nice property rooms looked recently updated, hallways outdated. Staff wax very friendly. Convenient to restaurants and highways

Leisure Partner

8/10

Excellent

30 Sep 2025

Karyn

We only stayed one night. When we got to our room, the carbon monoxide detector was beeping like it needed a new battery. I called the front desk and the girl came right down and got the detector off the wall. I thought the battery would be replaced and the detector would be hung back up that did not happen. Once it was removed, that was it. We were able to sleep so problem solved I guess!

Friends_and_family Family

10/10

Exceptional

25 Sep 2025

Warren

Overnight transit

Friends_and_family Family

10/10

Exceptional

21 Sep 2025

Jacqueline

Walking distance to restaurants. Free breakfast

6/10

Pleasant

21 Sep 2025

Michael

Good for price.

Decent visit. Friendly staff. One of reasons I chose location is indoor pool for my 8 year old. Unfortunately pool was closed. Both Ice machines I could find were broken and area where they serve breakfast was very cramped. Looks like they just took a room on second floor and made it breakfast area. Overall good foe the price.

Friends_and_family Family

10/10

Exceptional

20 Sep 2025

Christy

I was satisfied with my stay, i only stayed one night and left early but had no issues. Easy access from I-68.

Leisure

10/10

Exceptional

15 Sep 2025

Patricia

Very clean, affordable and quiet. Major roads on either side so easy access to everything. I stayed in a king deluxe room which was exceptional for very little extra fee. Would definitely stay again!

Leisure Self

6/10

Pleasant

14 Sep 2025

Edward

Cumberland.

Three were no signs that we had to request maid service if we wanted room made up. At notice were we told either. So we had no maid service.

Partner

8/10

Excellent

11 Sep 2025

Judith