Name: Baymont by Wyndham Festus
Address: 1200 W. Gannon Drive, Festus, 63028, US

4/10

Poor

28 Jul 2026

Meredith

I checked in a bit late. As I was checking in, there was a man who came up to the counter asking for towels. The employee kept asking him why he needed the towels man just kept saying because his was dirty, and for some reason the employee kept telling him that the pool was closed, so why does he need the towels? The man said he didn’t need the towels for the pool. He needed the towels for his room because his towels were dirty. His entire room was dirty and he just needed clean towels.

I was very surprised by this whole interaction and was not looking forward to seeing the state of my room. It definitely was not very clean. I wished I had brought my house shoes because I did not want to take my shoes off and walk around, even with socks!

Unfriendly staff and a dirty room.

10/10

Exceptional

22 Jul 2026

Jules

Would stay again for longer time very close to food options

10/10

Exceptional

21 Jul 2026

Zakkary

Great and friendly staff!!! Very clean!

Friends_and_family Family

2/10

Poor

19 Jul 2026

Eric

Not sure how this has a 9 star review on the app. It is dirty. Poorly maintained. Uncomfortable. Sketch people roaming halls and knocking on door. Would not stay here again nor would I recommend it

Friends_and_family Family

2/10

Poor

19 Jul 2026

Nicole

Everything about this was absolutely horrific. Our room door almost didn't open due to the flooring buckling. The curtains had holes through them. The pool was so dirty debris floating yellowish green water smelling of piss. Clumps of human hair. Multiple Indian families live here and let the kids ride bikes and scooters through the halls. Stained carpet just all around horrific. We didn't stay and they told me I can deal with a 3rd party for a refund.

6/10

Pleasant

12 Jul 2026

Wendy

Cutains and strip lips about window horribly dusty, beer cans left under the edge of bed, carpet looked horrendous,pool dirty,bed not too comfortable. Breakfast always bleh! The only thing that tasted good was the sausage links. Building needs a lot of repair inside as well as outside. Will not stay there again.

Family_with_children

10/10

Exceptional

06 Jul 2026

tony

The pool was amazing.

Partner

6/10

Pleasant

06 Jul 2026

Greg

This Baymont was sufficient for a quick overnight stay. Needs a lot of maintance work. Was a really nice motel at one time and could be again. Breakfast was average but they did have eggs and sausage which is nice. I didn't try the eggs, didn't look great either.

Partner

6/10

Pleasant

03 Jul 2026

Paul

Staff very helpful, room was clean, however security lock was missing and overall the facility was dated

Self

2/10

Poor

29 Jun 2026

Rodney

Sheets were dirty, staff not helpful at all

Business

8/10

Excellent

29 Jun 2026

Eric

This property clearly was once a beautiful conference facility with a pool, large conference area that includes a big indoor fountain, lots of rooms and parking, etc. However, as what often happens in the hotel industry, this one has deteriorated over time.

It's clear that the staff is doing the best with what they have to offer. The room was clean; beds comfortable.

The room was clean but lots of little things needed maintenance.....BUT nothing that would make your stay awful....just things I notice, having worked in hotel sales & management. Example: The faucet's size didn't fit the opening in the sink, so the faucet was sort of loose. Drapes were missing some curtain rings and so we had to sort of 'arrange' the curtains around a chair to keep the light out---a privacy issue but one not impossible to resolve.

We stayed one night on our way to our destination and one night coming back. The second night clearly someone had smoked in the room (NOT allowed!) and housekeeping had shampooed the carpet. I'm sure it was to help alleviate the odor but sadly, carpets were not dry yet. The humidity in the room was pretty high but we resolved it by putting on the heat while we went to dinner and then the AC.

Breakfast offerings were plenty and hours for breakfast were quite ample.

As of this review (6/29/2026) I'd say for the price, it's a good value. I really feel bad to see properties go downhill when clearly there once were a beautiful property.

Partner

10/10

Exceptional

28 Jun 2026

Zakkary

Best Hotel in Festus. :). Super nice staff!

10/10

Exceptional

27 Jun 2026

Pamela

Easy parking, great breakfast

Partner

6/10

Pleasant

21 Jun 2026

Tisha

Pool needed to be cleaned homeless people living out back that can look in the windows homeless people walking around picking up cigarette butts off the ground. Otherwise the room was decent and look like they had construction going on trying to clean up parts of remodel parts of the hotel.

Friends_and_family Family

2/10

Poor

19 Jun 2026

Aaron

Our room was directly across from the stairwell door and when it shut it slammed real hard and loud which kept us awake ALL night.
The pool was hard to find and very small from how it used to be when it was owned by holiday inn and the hot tub also is no longer there which was 75% the reason we booked there.
Also when inspecting the room to make sure we had everything I found 3 empty bottles of American honey whiskey and cigarette ashes even though it was a no smoking room.
I would recommend looking for a different location

Partner

6/10

Pleasant

19 Jun 2026

Bryan

Clean

8/10

Excellent

19 May 2026

Philip

It looks as if the property is undergoing a renovation. But it was still worthy of the stay. The renovation was not disruptive, or unsightly. Lots of parking close to a lot of different restaurants. Not far off the interstate as well. Would definitely book there again.

Family

8/10

Excellent

18 May 2026

Evaristo

😃😁👌

4/10

Poor

18 May 2026

jeff

While we was there the hotel hosted a wedding India style. The parking lot was full from the wedding we had to park in a business next door. The wedding guests had kids that was loud and rude was up on the third floor making all kinds of noise. The next morning the hotel was a mess from the wedding. We wanted to swim but we had to walk outside to get to the pool due to the wedding. We will not stay here ever again.

Friends

2/10

Poor

13 May 2026

Jonde

Roaches!!! Toilet and phone didn't work

Friends

2/10

Poor

29 Apr 2026

Gary

Hotels.com never transmitted the booking to the hotel. They wasted 2 1/2 hours of my time and I never did check in!

Partner

4/10

Poor

26 Apr 2026

Tracie

Place could use a GOOD cleaning and paint job. No soap for shower or sink supplied. No extra towels provided. Cheap hotel for the area but still, a little quality would have been nice. Also, the free breakfast never happened.

Partner

2/10

Poor

13 Apr 2026

Matthew

Horrible blood stained carpet holes in door everything was grimey stay away

Friends

8/10

Excellent

11 Apr 2026

Yousef

Food

8/10

Excellent

08 Apr 2026

Eva

Our room was clean and very comfortable. Although the girl is under construction right now, we didn't even notice until our second day! The staff is very nice and, I'm happy to report, the coffee is good and strong. Thank you - we look forward to seeing you next time!

Pet

6/10

Pleasant

08 Apr 2026

Patti

Room was clean enough, but bed was too hard. Rooms are old and in need updates. Changed rooms two times due to broken lock and then non stop barking dogs in room next to us. Last room had no hanging bar in closet so no way to keep clothes hung. Parking lot covered with litter. During the early morning, workers making a lot of noise overhead. Overall, okay for the price, but won't stay there again.

Partner

10/10

Exceptional

04 Apr 2026

Renae and or Paige

Best beds I slept in

4/10

Poor

02 Apr 2026

Jennifer

The room was clean overall except for the carpet- stained a dirty. It looks like they updated the room but not the carpet. They are renovating the hotel so lots of construction garbage and dust. The toilet in our room could barely flush 2 pieces of toilet paper- very low pressure- but the shower pressure was great! The pool area was dirty with cigarette butts so we did not swim.
The breakfast area was clean and the food was pretty decent! Maybe when the whole hotel is renovated it will be much better!

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Michelle

Room was clean, very roomy, lots of towels, staff was kind and very helpful, the online registration was great and cut down a lot of time, would definitely stay again if needed

Family_with_children

10/10

Exceptional

24 Mar 2026

Blake

Clean room, staff was okay, outside was being renovated.

Family

10/10

Exceptional

15 Mar 2026

Monica

Love this place

6/10

Pleasant

25 Feb 2026

Brenda

Under construction. Ice machine didn't work. Room was clean. Easy in and out.

Partner

6/10

Pleasant

23 Feb 2026

Janet S.

The room stunk smelled like dirty socks. Good thing we had perfume it also needs a new pain job

4/10

Poor

21 Feb 2026

Ranelle

Disgusting and out dated

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

John

Everything was great. I enjoyed my stay

Friends_and_family Friends

2/10

Poor

30 Jan 2026

Monica

They was rude. The room was nasty. It stunk

6/10

Pleasant

04 Jan 2026

Chris

Quick check in, friendly staff.
Water pressure was not good, bed was very hard. Not a fan of carpet on floors. For the price, it could have been better

Partner

6/10

Pleasant

30 Dec 2025

Patricia

Older hotel that needs some tlc. Staff was accommodating and addressed the problems we had. Beds were new and very comfortable. Carpet was dirty.

Friends_and_family Family

8/10

Excellent

29 Dec 2025

Michael

Room was good and staff was helpful and friendly

Leisure Self

4/10

Poor

26 Dec 2025

Lisa

Definitely a hotel transitioning from old ownership to new ownership. Doesn't appear much has been done yet to restore the quality of the hotel. Very old kind of worn out building, manage to get a good night's sleep and that's all we really needed so it worked for us.

Leisure Family_with_children

6/10

Pleasant

18 Dec 2025

Shawn

Everything was good and fresh

Partner

6/10

Pleasant

18 Dec 2025

Joseph

Ok

Business Friends

2/10

Poor

09 Dec 2025

Jim H

The room was so filthy and smelled of cigarette smoke we asked for a refund and left. Maintenance was horrible, stains in the carpets, holes in the walls, paint missing! One of the Worst Hotels I have ever been in!

Friends_and_family Family

8/10

Excellent

30 Nov 2025

Jack

Room was clean and comfortable for an overnight stay

Leisure

4/10

Poor

29 Nov 2025

Teresa

Heater did not work-was provided a a
small space heater- no smoke alarm in room-only wires hanging out where it should have been-hotel appears very aged and not well maintained

Friends_and_family Family

4/10

Poor

23 Nov 2025

Jenilyn

The room had a cold bottle of beer in the fridge and a cheeseburger wrapper in the trash. The facility was not secure, anyone could come in. I understand the place was renovating many rooms, but it was dirty. The pictures posted online must of been from a better time. The fountain was not functioning. It was over priced. I had booked two nights and would have checked out after the first, but circumstances had me spending little time there anyway.

10/10

Exceptional

19 Nov 2025

Jana

The hotel was very clean and had a nice variety for breakfast. Breakfast area was kept clean and well stocked.

Partner

8/10

Excellent

12 Nov 2025

Victoria

Staff was great, room was tidy

Leisure Partner

8/10

Excellent

10 Nov 2025

Linda M

I am checking to see if I got my windham rewards. 158436689 E
Linda M Smith

2/10

Poor

05 Nov 2025

Misty

When we stayed here it was still a LaQuinta. It had long-term residents there. The hallways were dirty. Kids ran up and down the hallways screaming after 10 pm. One of the little girls lived there. If we had to stay more than one night we would have changed hotels. As we checked out, we specifically asked if they had charged us with any incidentals. They said no, but there was a $25 charge on my credit card. I can’t seem to get that money back. The hotel didn’t match any of the pictures on your website. I am so disappointed in the entire experience.

Business_and_leisure Family

4/10

Poor

03 Nov 2025

Keilen

They was doing construction on The floor I was on . The had 10 Mexican people in the hallway drinking and partying. They refuse to give me my money back.

6/10

Pleasant

31 Oct 2025

Terry

Toilet did not flush ptoperly. Also found a piece of chewed gum stuck to the headboard. Gross...

2/10

Poor

20 Oct 2025

Donesia

The property itself was horrible from the lobby to the room. The carpet looks like it hasn't been cleaned in years and the mold smell was terrible. I requested another room which was some what better but the smell is terrible. The pool was not clean. The experience here is one that I would never try again. The pictures on line does not look anything like it in person. The Code Inforcement needs to be called because this hotel needs an overhaul.

Leisure Family_with_children

4/10

Poor

16 Oct 2025

Jennifer

Looks like it's being renovated, or needs to be.

2/10

Poor

16 Oct 2025

Amanda

Room dirty, mirror cracked all the way down, shelf for towels hanging by one arm so no place for towels, stinky, pool to cold to get in and dirty.

Leisure Family

6/10

Pleasant

13 Oct 2025

Christy

One of the worst I’ve stayed in. Very unkept. The pool water was freezing. Would not recommend it

Friends_and_family Family

6/10

Pleasant

13 Oct 2025

Sandra

When you drive around the building it looks like a homeless camp. Trash and garbage on the side walks like chicken bones. Every time we flushed the toilet in our room we had to use the plunger to just get water to go down. No sugars, stirrers, etc. For the coffee. Im sure we will not make that mistake again.

Leisure Family

8/10

Excellent

13 Oct 2025

Sherry

I really don't want to give them a lousy review because they are trying to do repairs on the building. Beds were comfy, breakfast was good, tv works, and a nice shower!

Leisure Family

4/10

Poor

11 Oct 2025

John

The floors were dirty. Trash all over. Indoor pool was freezing. Breakfast was either empty or still frozen (sausage, hash browns). Apparently Baymont just acquired this property, but much more work should have been done before opening. The bed was comfortable with clean sheets though. The toilet had to be flushed 6x just to get rid of toilet paper.

Leisure Partner

2/10

Poor

16 Aug 2025

Verified traveler

Cheap people running motel

The room was so miserable hot that it took hours to cool down even the hallways were hot, very dirty place. Should be called is cheap quality inn will never stay at the facility ever again.

Friends_and_family Family

10/10

Exceptional

13 Apr 2025

Shari

Great place to stay

Leisure Partner

2/10

Poor

08 Feb 2025

Emily

Moved rooms twice for no heat. Heating unit removed in first room entirely. Exposed wiring. Bathtubs not clean. Threatening appearing people loitering around outer door and smoking. Workman tried to enter room with key while I was in the room. Security latch barely held - allowed large opening anyone could reach through. Did not feel safe there. Noisy. Construction/repairs ongoing into the night. Defective smoke detector beeping constantly.

4/10

Poor

18 Nov 2024

Darryel

Good price, bed was comfortable. TV didn't work, spoke to 3 employees before getting new TV. Old and outdated.

Leisure Partner

4/10

Poor

09 Nov 2024

Daniel

This hotel sucks, but it’s cheap. The staff was pretty nice and accommodating. The hotel is just really rundown and has some questionable guests.

4/10

Poor

03 Nov 2024

Verified traveler

Room was nothing like pics. King bed room had no desk, chair or refrigerator. The sink faucet didn’t work right.
Terrible stay.

Self

8/10

Excellent

26 Sep 2024

Julie

Room and bathroom were clean, our room’s carpet had holes and was ripped up by the AC the room smelled moldy. Employees were polite

Leisure Partner

4/10

Poor

13 Sep 2024

Cindy

Bathroom TP spindle missing, coffee maker missing lid. Tub was extremely worn out. People hanging out in parking lot during the night.

Leisure Self

2/10

Poor

14 Aug 2024

Ted

Dirty!! Stains on walls and carpets. Holes in doors. Very poor breakfast. Just a dirty place

Leisure Family

4/10

Poor

28 Jul 2024

Kathleen

I liked lots of restaurants near by. The bed was cofortable. The condition of rooms was very old, torn carpet. broken shower and furniture stained.

Business_and_leisure Partner

2/10

Poor

21 Jul 2024

Janea

After checking in my kids and I immediately went and got changed to go to the pool. We live in the area and only got a hotel room for pool access for a mini vacay.
Only after a few minutes in the pool my oldest who is special needs came up to me holding his arm freaking out.
He had a large deep gash that hadn’t started bleeding yet but we knew was coming.
There was a place on the wall of the pool that was broken and he slid against the wall it sliced him right open.
I left my newborn and my 1 year old with my daughter while I rushed to the front desk for help.
He was very cold and not very helpful other than just saying here’s a first aid kit if it isn’t enough then go to the hospital. I left to take him to the hospital but requested an accident report since he is a foster child and I like to make sure I have all proper documentation.
I was traveling alone with my special needs foster children and my husband was an hour away. I was freaking out.
My son did end up needing stitches which we already knew he would get.
After returning from the hospital there was someone else at the front desk and she knew nothing of the incident with my son. So he never did any sort of documentation. We went to check and the pool was still open. There on the broken wall was the chunk of my son that was ripped out of his arm. And my the chair was all the drops of blood from where he started bleeding. They never cleaned up after the incident and didn’t even close the pool.

Leisure Family_with_children

4/10

Poor

16 Jul 2024

Heather

This place was dirty. The rooms were run down, every piece of furniture was scratched and scuffed, holes in walls, outlets were melted or didn't work and poor internet.

Leisure Family

2/10

Poor

15 Jul 2024

Amy

The pictures online are deceiving, if real pictures would have been posted I would have stayed somewhere else.

Business Family

4/10

Poor

09 Jul 2024

Verified traveler

Pass on this place

The check-in lady and check-out man were great. Beyond that the hotel is a no! Everything was dirty. The breakfast was basically nothing. I came in 30 minutes after breakfast started and most things were gone if they were ever put out in the first place. Had to go to front desk and ask for syrup for waffles. No milk for cereal or coffee. The curtains in our room were torn and broken. Mold everywhere. The bedding was gross. The bottom of the pool was dirty. I highly recommend you find somewhere else!

Friends_and_family Family

4/10

Poor

09 Jul 2024

Verified traveler

Pass on this place

The check in lady and check out man were great. Beyond that the hotel is a no! Everything was dirty. The breakfast was basically nothing. The curtains were torn and broken. Mold everywhere. The bedding was gross.

Friends_and_family Family

6/10

Pleasant

06 Jun 2024

Justin

Stay Elsewhere

Hotel was very dirty, shower had a washcloth over the showerhead, had been rust stained. Found out it was there vecause of a leak. Had a window that overlooked a hallway inside, but the window would not close. Was a very bad experience!

Friends_and_family Family

4/10

Poor

19 May 2024

Jeff

The building was a combination of a couple of buildings. They never used the AC. Made getting around from room to other areas difficult.

Leisure Friends

2/10

Poor

17 Apr 2024

Kathleen

This was the worst hotel Ive ever stayed at. They put us in 3 rooms the first day. Room 1 had no curtains, room 2 had a broken tv, a wire hanging where the fire alarm should be and ants, finally ok room with curtains falling off the windows. The whole hotel was dirty with furniture falling apart, road noise, and no security. The staff were lovely and did their best to help. Don't stay here.

Business Partner

4/10

Poor

08 Apr 2024

Verified traveler

Person at the front desk was short and offered little information, like that the pool was closed for maintenance. We found out as we walked down with our 2 small children dressed in swimsuits ready to swim. There was nothing on the website indicating it was closed. Someone in our party wven called a week before to check on the pool. Breakfast was minimal. No milk out for cereal. Had to ask 2 people to refill the coffee. You could visibly see black mold at the top of the wall near the ceiling. While we only stayed one night and made the most of our stay, we will mot be back.

Friends_and_family Family

4/10

Poor

07 Apr 2024

Verified traveler

Gross

Gross gross gross. For $150 you can do much better. Pool out of order, aka the only reason we came here. Dirty room, falling apart, fridge not working. You get the idea. Will *never* EVER stay here again.

Friends_and_family Family

4/10

Poor

03 Apr 2024

Allison

I didnt appreciate that I wasn't informed about the pool being closed for maintenence. Our TV had one channel, the toilet only flushed about 1/2 the time. We did enjoy the air conditioning and the vanity and shower. Breakfast was meh. Honestly I am probably not going to be staying at a quality inn ever again if I can help it.

Leisure Family

6/10

Pleasant

31 Mar 2024

Kathy

No hotel bar

We explicitly look for places with hotel bars and they listed as having one and they haven’t had one in years according to the clerk - very disappointing

Friends_and_family Friends

2/10

Poor

01 Feb 2024

Danny E

On top of the place being older it was unclean, elevator was shotty, loud banging from the elevator all night, and staff was not friendly!
To make things worse, in the middle of the night they rebooked my room to someone else and they walked in my room while I was sleeping and woke me up! Startled I yelled and they apologized. I called the front desk and the clerk acted like it was my fault I was in the room she double booked!

Business

2/10

Poor

20 Jan 2024

Steven

i liked the bad and the room had heat. Toilet did not flush. Lack of waterflow in sink. Breakfast buffet was a joke.

Business_and_leisure Self

4/10

Poor

02 Jan 2024

Tatyana

This hotel needs lots of TLC. it looks like they are running short of stuff or management just doesn’t care.

Self

2/10

Poor

31 Dec 2023

Thomas

I canceled my appointment yesterday I got told I was going to get my money back. They scheduled me for two different days. Both of them got canceled so they said but I still haven’t got my money back that’s $250 for two nights I haven’t even got to use that I got told was canceled. I talked to the manager and all he did was hang up the phone on me and didn’t pick up when I kept trying to call.

4/10

Poor

17 Dec 2023

Robert

Not as advertised

The pool isn't heated and is freezing. There isn't any open bar and night life for years at the hotel definitely not as advertised .but if you need a room, it is equivalent to any of the *3 hotels room

Business

6/10

Pleasant

10 Dec 2023

Jeremy

Prior reviews were spot on.

Leisure Family

4/10

Poor

10 Dec 2023

Sophia

Rundown

I booked it for convenience and the fact that it had an indoor pool for my active boy to play in. Instead, the indoor pool may as well of been outside. It was freezing in the room and the temp of the pool was too cold for me to allow my son to play in. Then I thought I’d let him run on the treadmill or elliptical. Not a chance. The exercise equipment was broken. The hotel itself was cleanish but run down and old. The blackout curtains were hanging on both sides and a lampshade was broken.

Friends_and_family Family

6/10

Pleasant

15 Nov 2023

Aaron

Bed was like a rock. Just got adjusted by chiropractor. But it is what it is for the price

Leisure Family

2/10

Poor

30 Oct 2023

Zachary

The hotel was dirty inside the room, hallways, and elevator. My 18 month old kid found a joint laying next to the bed on the ground. Pool area was dirty, room heater had it like a sauna while the pool water was freezing. Front desk worker was very helpful issuing a refund when I brought the joint to her and requested a refund and checked out a couple hours after checking in. Would not recommend to anyone. $50/night is what it should be VS $120/night. Parking lot on west side of hotel looks very shady as well. DO NOT TRUST THE PHOTOS ON BOOKING SIGHT!!!

Family_with_children

8/10

Excellent

25 Oct 2023

Verified traveler

Carpet was old and seemed like it may need to be replaced

Self

2/10

Poor

23 Oct 2023

Donna

I would not stay there

First of all when I book this I left a note saying I needed a handicap room. They had not even read the note and there was no handicap room available, but they were commentating and getting a room where she didn’t have to walk very far only when we got in the room, there was hair in the sink and then we checked the bathtub. There was a lot of hair in the bathtub and then on the toilet there was P when you left lifted the lid there was P then that thing that goes around the bottom of the wall. It was coming out in a couple of places where my mother could trip. I had gone up the next morning and ask them to send someone down there to fix it. Also, every time you turned on the sink water it sprayed you and I asked him to fix that, far as I know, nobody came to fix it because I was still getting wet. I would not recommend this place I wasn’t given any kind of reduced rate for my motel. We had to keep asking for wash cloths. The maids came at like 8:30 in the morning instead of waiting till later to come and clean the room, I was very unsatisfied.

Friends_and_family Family

8/10

Excellent

16 Oct 2023

John

Ok. Old

Leisure Friends

4/10

Poor

16 Oct 2023

Leonora

Not like it used to be, thumbs down.

So much was wrong....from smelly to no battery in our smoke detector...or gummy bears stuck all around our son's adjoining room....stains on the floors, showers gross, lock not abke to lock, missing towel hangers, etc. Had to get tp and towels because they took our dirty ones but did not replenish. Positive was the beds were decent and breakfast was decent. Breakfast area employee was super friendly and nice, so kudos to him!

Friends_and_family Family

4/10

Poor

16 Oct 2023

Charles

The property is poorly maintained. There was no security lock on the room door. The outer door was always open, also a security issue.

Leisure Family

2/10

Poor

14 Oct 2023

David

Awful place to stay. There was mold in the bathroom, carpets were filthy, stained pillow cases, the pool room was 100 degrees and the pool was SO cold. There were wires coming from the ceiling in the hallways. The door to the hallway wasn’t sealed so light and sound came in easily to the room. Would pay to NOT stay here.

Family

4/10

Poor

09 Oct 2023

James

The staff was very very friendly and courteous but the overall condition of the property was poor at best. Probably would not reserve at this motel again. The exterior doors were missing entire lock mechanisms so anyone could get in, HVAC units were in poor condition very noisy and covers open. The bottom of the bath tub was sooo worn i did not want to use it, looked very dirty but probably just worn. Also had to change rooms because of no internet service in my section of the building and had to pack up and move to another side of the hotel which took me about a hour after the desk manager had given my new room to someone else and had to find me another room where there was internet, because i had work to do during my stay. There is a drain accross the entry area that I was afraid might damage my tires since it was bent and not level with pieces turning up. Books in each room about the hotel were badly worn, pages torn and tv information that was not up to date with the systems.

Business_and_leisure Self

6/10

Pleasant

08 Oct 2023

Jesus

Not a ton of options in this area. Room was not the cleanest. There was not a mattress cover on the mattress that a sheet only. Several stains on the sheets. But we're clean. Room and hallway needed to be vacuumed. Staff was nice when checking in

4/10

Poor

19 Sep 2023

Verified traveler

Our room was dirty with stained linens, shredded curtains, a large hole in the bathroom door and bugs. The staff was very friendly and the breakfast was good.

10/10

Exceptional

03 Sep 2023

Joel

Checked in a room room was dirty was not clean bathtub had hair and it curtains were ripped staff was very helpful to transfer us to a cleaner nicer room

Leisure Family