Name: Best Western Emporia
Address: 1100 W Atlantic Street, Emporia, 23847, US

6/10

Pleasant

26 Jul 2026

Aaron

Pool was under construction which upset our kids, and we didn’t know until after check in. They did offer to refund, but we arrived late in the evening and just dealt with it. Room seemed clean at first, but the floors were weirdly wet and sticky. We had to wears socks or shoes the whole time we were in the room, and the bottoms of our socks ended up black from the filth. Room also felt very stuffy and musty.

4/10

Poor

24 Jul 2026

Roger

Water barely trickled out the sink. Rust all over the shower area and especially the toilet paper area. Breakfast was kinda okay but nothing memorable. One young girl working the desk was the only employee there and was nice but couldn't really do anything. The carpet in the room was so damp you needed to wear shoes the whole time. Never again would we stay here.

6/10

Pleasant

19 Jul 2026

John and Vicki

Bed is way too soft, pool was broken, but we were informed about it, close to nice restaurants.

Partner

8/10

Excellent

16 Jul 2026

Jerome

Staff was super friendly, breakfast was very good and the staff member overseeing it did a great job.

Our toilet was leaking but maintenance took care of it quickly and the pool was out of commission for an FYI.

The beds were comfy and the location is great for those traveling down 95 from the Northeast.

For the price, solid stay!

Family_with_children

8/10

Excellent

12 Jul 2026

Trina

Good for an overnight

Self

4/10

Poor

09 Jul 2026

Sandra

Hot day. Opened door and AC was full blast cold, but also wet. AC wasn't dehumidifying the room. Sheets, bedcovers all extremely damp. Didn't smell, but uncomfortably damp. Had to uncover toilet to jiggle flap so could flush, then kept running. Checkin was ok. Breakfast looked like real food. We turned the AC off. Then turned the heat on to dry out the bedding. Then turned SC and heat off to get to sleep.

Partner

10/10

Exceptional

02 Jul 2026

Tawanda

Everything was great! The ice machine was not working, so we had to go and purchase ice from the store. Room was clean and comfortable, television was a little tricky to get stations but I figured it out. I didn't do breakfast nor did I have my dog.
The Staff at the front was great over the phone, Pam was extremely wonderful.

6/10

Pleasant

02 Jul 2026

Laura

Road noise was loud, carpet was soiled, beds and pillows were comfortable. Furniture was new, bathroom was old. It was clean anf fine for an overnight. Breakfast was adequate, server was very sweet.

Partner

6/10

Pleasant

30 Jun 2026

Michael and Karen

The Best Western was pretty old! The toilet has to be 30+ yrs. old , ran all night and for someone with pins in her hip, pretty uncomfortable , along with stepping into a tub. (I should’ve asked how up to date the rooms were.)
As far as breakfast, I didn’t go into the dining area because we had a our dog and we didn’t want to leave him in the car, so my husband went and got me a bagel and coffee and I ate it in the room. We appreciate having that. Staff , on the other hand were excellent. Thank you!
Karen Haggerty

Partner

4/10

Poor

22 Jun 2026

Nancy

I do have a dog but the room had a terrible dog smell when I walked in. I did go to the office and asked for a spray. She was very nice but could only find a very small amount in a spray bottle. She did not offer to change my room. I really think the floor in my room was absolutely disgusting. It made my white socks actually dirty to walk on it. The also wouldn’t allow me to eat breakfast because I wasn’t allowed to bring my dog in, but I also wasn’t to leave the dog unattended in my room. Needless to say, last time I will stop there.

Self

8/10

Excellent

22 Jun 2026

LaShae

The pool wasn’t opened

10/10

Exceptional

18 Jun 2026

Alain

Service rapide et courtois

Partner

6/10

Pleasant

14 Jun 2026

Paul

Advertised a pool but it had no water. Misleading

Family_with_children

4/10

Poor

13 Jun 2026

Brittany

Our room was dirty. We called about a smoker right outside our room at night, and the staff came into the room without knocking around 9am the next day to check on the smoke smell.

Partner

10/10

Exceptional

31 May 2026

Timothy

Nice stay for the price. The young man who checked us in was very nice.

6/10

Pleasant

22 May 2026

paul

Older property. Room okay, bathroom could have been cleaner. Breakfast was okay but the waffles had a weird taste and couldn't finish them. It was a bed and a shower on a road trip, nothing more. It did the trick. Nice people.

Partner

10/10

Exceptional

06 May 2026

Corinne

Stayed last minute during a sports tournament- my 16 yo daughter felt the hotel was very fancy and “aesthetic”. Great location, very comfortable. Super clean. Very friendly efficient staff. Price comparable to area. Easy free parking. Would stay again here. Do recommend to others.

Family

10/10

Exceptional

06 May 2026

Amber

You get what you pay for. The bedding had stains on it. There was a bad smell in the room. It was old. We were only stopping for an overnight stay, if it was longer we would have left right away.

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Michel

Assez bruyant

Partner

8/10

Excellent

17 Apr 2026

Michael

Affordable and clean but the noise from the street can be an issue.

2/10

Poor

11 Apr 2026

Fabio

The card declined. I didn't go to the hotel. The service has not was provided.

8/10

Excellent

11 Apr 2026

Yaphet

Ms Judith was working the breakfast area. She was absolutely welcoming and inviting. The food was decent. Freshly made and plenty was available. However Ms Judith was very accommodating and couteous. My wife and I made sure we left a tip for her.

Partner

6/10

Pleasant

10 Apr 2026

Randy

Breakfast was the usual. Plenty of choices. Nothing special.

Partner

10/10

Exceptional

08 Apr 2026

Joseph

Impressed with the property. Grear coffee.

Partner

8/10

Excellent

04 Apr 2026

Bill

Friendly staff

6/10

Pleasant

21 Mar 2026

Gregory

Budget friendly that’s it

Self

10/10

Exceptional

18 Mar 2026

dennis

It was a quick overnight on way home with our dog. The simple answer is we lijed it well enough on the way south thst we rebooked it for our way home. Room was very vlean, veds comfortable and the outdoir access was perfect for getting in and out with gear and pet. Great value and location. Plenty of places to eat and shop if need be. Staff very friendly but you're in the south so no surprise.

Pet

8/10

Excellent

16 Mar 2026

James

Nice hotel, convenient area.

Self

4/10

Poor

09 Mar 2026

Ryan

Little nasty

8/10

Excellent

02 Mar 2026

Richard

Great room for the price point $$
Was just passing through, spent the night. Perfect travel rest spot

Self

6/10

Pleasant

01 Mar 2026

Ron

Breakfast was not acceptable.

8/10

Excellent

01 Mar 2026

Darrell

Room was clean and staff was friendly.

Partner

8/10

Excellent

27 Feb 2026

Elena

The room was very clean

Family_with_children

10/10

Exceptional

26 Feb 2026

salvatore

Good value

Friends_and_family Friends

10/10

Exceptional

26 Feb 2026

Donna

Clean rooms. Friendly staff. Multiple breakfast choices

Friends_and_family Friends

8/10

Excellent

24 Feb 2026

Dolores

Clean

Friends_and_family Family

10/10

Exceptional

11 Feb 2026

Julio

Late check in but very friendly staff at front desk

Friends_and_family Family

10/10

Exceptional

04 Feb 2026

dennis

Just what we needed and wanted. Clean, safe room that allowed for us to bring our dog at a reasonable fee. We make this trek every year and would certainly book this property for our next overnight. Very friendly and helpful staff.

Pet

10/10

Exceptional

18 Jan 2026

John

Staff was friendly, hotel was nice, room was clean, bed was comfortable. Breakfast offered a good assortment, food was hot and tasty.

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Yogesh

Stay was good. No complaints

Leisure Family

10/10

Exceptional

05 Jan 2026

Ed

Clean room easy check-in good breakfast

Leisure

8/10

Excellent

05 Jan 2026

Mary

Room was clean and neat. We only needed a place to stay overnight and didn't want to pay a lot and this place met that need. Also, we traveled with two dogs and their pet fee is very reasonable. Some hotels charge a lot and we only paid $15.00 a dog. Breakfast was the usual you would expect but the hostess there was so friendly and made you feel welcome. Definitely would stay there again.

Leisure Pet

10/10

Exceptional

04 Jan 2026

Suzanne

Very friendly staff

Leisure Family_with_children

8/10

Excellent

02 Jan 2026

Ying

Good!

Leisure

8/10

Excellent

31 Dec 2025

Michael

Room smells of cigarettes. Moldy bath.

Leisure Pet

10/10

Exceptional

31 Dec 2025

Troy

Staff was great room was very clean bed was comfortable and the area was quiet

Friends_and_family Family

6/10

Pleasant

21 Dec 2025

Laureen

Nice. Clean and close to highway

4/10

Poor

08 Dec 2025

Karen

the room had a odor, the washcloths had makeup on them. the shower hot water was not running full at all. Would never stay at the one in Emporia location again

Friends_and_family Friends

4/10

Poor

02 Dec 2025

Michael

The bed was damp and noise from other rooom excessive.

6/10

Pleasant

29 Nov 2025

Denis

Rooms were clean but bed mattress was really soft. Bathroom toilet had issues with flushing.

Leisure Partner

4/10

Poor

14 Nov 2025

Chanelle

We chose this hotel because it has a 7.2 rating, but in reality it’s more like a 6. The room had a musty smell and the tub had some black mold near the grout. The hotel is old and not super clean nor fresh. We only stayed one night so it was acceptable for just sleeping and leaving, but we will not return.

6/10

Pleasant

02 Nov 2025

Rod

Room was good. One of the desk chairs was broken and another in not good condition. We didn't need it so was not issue to us and staff apologized.

Leisure Friends

8/10

Excellent

28 Oct 2025

David

Clean room

6/10

Pleasant

27 Oct 2025

noreen

Bed mattress too soft for my taste.

Leisure Self

8/10

Excellent

24 Oct 2025

Lewis

very nice room only comment is the toilet seat is too low they need to install taller toiet stools

Business

4/10

Poor

18 Oct 2025

Carina

Very outdated not very clean

10/10

Exceptional

13 Oct 2025

Christopher

Overnight stay

Room was ready for me on the first floor. Although busy, everything was as expected. Breakfast was just coffee, as I was leaving at 5:45 am, but woman on duty was very helpful.

Friends_and_family Friends

4/10

Poor

09 Oct 2025

boris

Bad luck if you have a heavy suitcase to carry to the second floor as there are not elevators.

10/10

Exceptional

05 Oct 2025

Donna

The staff was fantastic. Pam was able to provide my requested ground floor room, even though I asked the day before our stay and they were booked up.

Self

8/10

Excellent

02 Oct 2025

Robert

Hood

6/10

Pleasant

21 Sep 2025

Gary

Bedroom smelled like smoke even though it was non-smoking.

Leisure Family

4/10

Poor

21 Sep 2025

Monique

The lady helping with breakfast brightened up our morning after dealing with bugs, a disgusting smell of cigarettes, dirty furniture, damp bedsheets,& weirdly stained blankets.. From now on people should be welcome to see the room before handing over any money. If it wasnt for me being exhausted from my drive i would have demanded to get refunded. Please check your room before deciding to stay here.

Friends_and_family Family

2/10

Poor

19 Sep 2025

David

Very old. Clean but otherwise pretty bad. High humidity that AC didn’t touch. Even for $100, it wasn’t worth it

10/10

Exceptional

17 Sep 2025

SHEILA

Need upgrading BAD

Yall should really look into a new air conditioning/ exhaust system because why does the bed feel damp from the air conditioner being on while we were not in the room. It was very uncomfortable to say the least. That really took away from the room. It was actually decent other than the OLD carpet.

Partner

2/10

Poor

16 Aug 2025

Michael

I will never stay here again! We had to change rooms 3 times due to the cleanliness of the rooms. If it wasnt so late we would have checked out and went to another place. When letting the front desk know about the rooms I was meet with anger and hostility. My kids couldnt even swim in the pool because it was so dirty. NEVER AGAIN!

10/10

Exceptional

15 Aug 2025

Christopher

Great customer service!

Leisure Family

2/10

Poor

14 Aug 2025

Raul

I would not stay here again. Room had a foul odor. Found someones dirty shirt too

Business

2/10

Poor

13 Aug 2025

Lori

The room stunk because the rug was wet. I went to use the phone to tell front desk and the phone was broken.

10/10

Exceptional

12 Aug 2025

sharon

Go away

Leisure Family

4/10

Poor

11 Aug 2025

James

All staff members were were very good, except one, one bad apple spoiled the day, or night

8/10

Excellent

08 Aug 2025

Reid

Room was smoky

Leisure Self

2/10

Poor

08 Aug 2025

Martha Jane

Smelled

6/10

Pleasant

05 Aug 2025

Thomas

Bathroom was extremely dirty.

10/10

Exceptional

21 Jul 2025

ramiro

Just what i needed for the night ,very nice and quite place!!

Leisure Self

2/10

Poor

12 Jul 2025

Fred

I’m not one to complain but the room was filthy. Bathroom was dirty and the floor was wet with a puddle. Toilet was dirty inside and on the outside had stains. The bath mat was black molded and dirty. The tub held water when we showered it did not drain. The bathroom door did not close. The towels were all damp as was everything in the room. The so called clean washcloth rolled up on the sink had a dead bug inside. The sheets were stained and ripped. The smoke detector on the ceiling was covered with a plastic bag, the lamp was missing a bulb so we couldn’t use it. The chair had a big wet looking stain on it. The ac unit was loud and was all wet. It ran non stop and made the room feel wet and smelled very moldy. The pool was cloudy that you couldn’t even see the bottom and looked like an oil slick on top. When we got there at night there were people sitting on the steps in the back yelling and drinking. There were several ashtrays around the outside all full and with beer cans in them.
Do yourself a favor and don’t stay here!

Leisure Family

10/10

Exceptional

10 Jul 2025

Richard

We thought the room was clean and comfortable. The noise level is high because of semi trucks everywhere.

Leisure Pet

6/10

Pleasant

07 Jul 2025

Pamela

It was a decent stay but obviously the room had not been used recently because there were dead bugs on the floor and in corners. Very low water pressure in the sink but shower was fine. Ok for the discounted price I received from Expedia but not worth the $100+ price advertised by hotel. Not a lot of guest but yet i was not able to arrange for a late checkout of noon.

Leisure Self

8/10

Excellent

07 Jul 2025

Carol

Wonderful linens

Bed comfy. Wonderful towels downside is toilet itself very old style way too close to the floor (too short towels very generous size

Partner

8/10

Excellent

06 Jul 2025

James

nice budget hotel -
a little aged - but clean and very nice.
perfect for a quick reststop off 95

Leisure Family_with_children

8/10

Excellent

30 Jun 2025

Taylor

Good place for the night, reasonable price but could be a little less as it is a motel. Rooms were nice, inside clean, no bugs,

Leisure Family

2/10

Poor

29 Jun 2025

Tim

The entire room was saturated with moisture. Sheets, towels, carpet, hard flooring, desk, chairs & walls were all covered in moisture. We drove 12 hours and checked in at 11pm, and didn’t have the heart to bother the front desk worker - so we slept on the damp sheets. In the middle of the night a cockroach crawled across my arm.

We like camping, and often tent. I’ve had less bugs in my tent than I saw in this room.

This may have been a one room isolated issue, but it was truly awful.

Leisure Family

2/10

Poor

29 Jun 2025

Maria

Terrible bad

Terrible... dirty... the room smelled moldy humid stale and smoky. Hairs all over the room....

Friends_and_family Family

2/10

Poor

24 Jun 2025

Benoit Baruch

Bed bugs....

Business Self

4/10

Poor

22 Jun 2025

Nicola

When I checked in receipt said smoking room and I asked to be switched and was told no because I booked through 3 rd
party. To be honest I did dot even look at that when I made the reservation as I thought all hotels are smoke free. Room was dirty (stained) in bathroom. Best Western do better.

Leisure Family

10/10

Exceptional

19 Jun 2025

Juan M.

Last minute stay, worked out great. All the staff was excellent!

Leisure Family

8/10

Excellent

14 Jun 2025

Wilgus

Is staff was very friendly. The corners could have been a little cleaner. There was hair stuck in the drain of the bath tub. overall a very nice stay

Friends_and_family Family

6/10

Pleasant

09 Jun 2025

Margaret

The room itself was pleasant enough looking. However, the sheets on the bed were stained, and there were droppings on the bathroom floor. If the sheets could not have been bleached, they should have been thrown away. I probably will not be staying at this location again.

8/10

Excellent

07 Jun 2025

Robert

Room size and clean

Leisure Self

10/10

Exceptional

04 Jun 2025

Mary

Hotel was clean, staff pleasant, room comfortable.Would stay again.

Self

8/10

Excellent

03 Jun 2025

Thomas

I’m 81 years old and had a room on the second floor. Other guests younger than me following me at check in got first floor rooms

Leisure Family

4/10

Poor

01 Jun 2025

James

Staff was very nice, the place is old old old!

Self

10/10

Exceptional

30 May 2025

SHAWN

Liked location.

Leisure Family

2/10

Poor

24 May 2025

Suzanne

We couldn't get there because of traffic, and no refund! Sucks I'm not using you guys again.

Business_and_leisure Pet

10/10

Exceptional

19 May 2025

Erica

We were passing through and chose this last minute. We needed 3 rooms. The staff was great, rooms were very clean, and it was right off the highway!

Friends_and_family Family

10/10

Exceptional

16 May 2025

Nicholas

Average no complaints very accessible

Leisure Self

6/10

Pleasant

12 May 2025

Paul

Everything was dated and felt sticky

Leisure Partner

6/10

Pleasant

05 May 2025

Maureen

The check-in and breakfast area was clean and updated. The breakfast was good. The staff was friendly. The room was outdated. There had been repairs to the bathroom wall that looked awful. The room was clean except the streaks on the mirror. The air conditioner was very noisy. When we arrived we had reserved a room for four, there were only three sets of towels. When I went down to get towels I asked for additional shampoo and I was told they didn’t have any. They had lotion and conditioner but no shampoo. I would not recommend or stay there again.

Leisure Family

10/10

Exceptional

04 May 2025

Tracie

My go-to overnight stop

I stay at this hotel once a year while traveling north. It's always clean and comfortable and the front desk woman was fast and efficient, as always. I tested a lot of other hotels, that were disgusting, before finding this one. I only need a place to sleep and then shower in the morning. I don't need extra amenities. This hotel is perfect for my needs.

Self

10/10

Exceptional

30 Apr 2025

Patrick

Nice place

Front desk was very friendly and helpful.

Self

4/10

Poor

28 Apr 2025

Patricia