Name: Best Western Mountain View Inn
Address: 1455 N 1750 W, Springville, 84663, US

10/10

Exceptional

26 Jul 2026

Janell

Rooms are quite. Breakfast was ok but the location was great for us, just off the hwy

4/10

Poor

25 Jul 2026

Fawn

We live 6 min away from this hotel. The only reason we went to this hotel was to swim in the outdoor pool and have little staycation. The pool was disgusting, it ruined our whole experience. We had to leave and find something else to do. The hot tub was fine, the pics are for comparison.

6/10

Pleasant

25 Jul 2026

Brandon

The hallways smelled of wet dog, and the smoke detector in the room had a VERY VERY bright green light that lit the room and was distracting.

6/10

Pleasant

20 Jul 2026

Rebecca

Same breakfast items three out of four days. Terrible smell near the laundry room and it was next to my room creating a sour smell in the room. I had to ask for my room to be cleaned and for more towels. The staff could not be nicer.

Family_with_children

8/10

Excellent

20 Jul 2026

Holly

Very nice quiet room. We got much needed rest and will be back. There was a lady one of the nights that worked the front desk who was swamped with customers needing so much. I intentionally went back to that hotel so I could tip her and she was not there. I will catch her next time! Also love that Pilot is right next door for my morning cup of Sumatra.

Pet

10/10

Exceptional

20 Jul 2026

Wendy

The front desk staff were extremely friendly and inviting. We travel to this area allot and are always looking for a hotel that is \"just right\". This hotel meets all of our needs. Friendly staff, very comfy beds, buffet breakfast, pool, hot tub, clean, and a reasonable price. Can't give it enough stars.

Family

10/10

Exceptional

19 Jul 2026

Matthew

10/10 would recommend

10/10

Exceptional

19 Jul 2026

Richard

4 out 5 star overall. Front desk manager was super nice.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Summer

Good value, not the fanciest hotel, but just what we needed. Clean, comfy beds and pillows, felt safe, easy check in and out, courteous staff. Easy to find.

Family_with_children

4/10

Poor

12 Jul 2026

Jerry

This hotel smells like wet dogs as soon as you walk in the hallways. It seems like the maintenance guy has about 5 dogs that live with him there. You go out by the grass and there is a bunch of dog waste everywhere

Partner

8/10

Excellent

12 Jul 2026

Mickey

Great for pets to stay with you. Hot tub wasn't working but AC was very good.

Partner

4/10

Poor

10 Jul 2026

melissa

The person who checked us in could’ve cared less I was there. Kinda felt brushed off. Got to our room and the blinds didn’t even cover the windows. They weren’t wide enough. So the light came through all night. There was no hand wash in our bathroom. They had us use shampoo in its place. The hallways smelled a bit mildew this time. The Fitness area was like a sauna even after blasting the AC in there. We’ve been staying at this location for years but probably won’t be returning

4/10

Poor

10 Jul 2026

Kerri

It did the job, but the overall cleanliness of the hotel was poor. Unclean doors and frames, dingy and ratty furniture. Staff was really great, just needs an update in terms of looks

Friends_and_family Family

8/10

Excellent

08 Jul 2026

Danielle

Only here for a quick break on our road trip. Friendly staff. Good breakfast and fitness facilities. Didn’t get a chance to use the pool as it closed right before we arrived but it looked very nice. Convenient location right off the Interstate with gas stations next to it.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Barbara

It was great

Partner

8/10

Excellent

01 Jul 2026

Aaron

Good location and space. There isn’t an elevator, but that didn’t impact my family. Overall it was a good stop for us on our way to Bryce Canyon!

8/10

Excellent

30 Jun 2026

Janene

Staff is always very welcoming and friendly. This was the second time i have stayed and i have to say this time wasn’t as up to par as the first time. This time we were put in a room that was partially remodeled and beds older and not as clean and was also down stairs. Pool was closed for good part of arrival time and we didn’t get breakfast because we had to leave.

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

Léo

They wouldn’t make up our room everyday which was annoying always having to go ask for more towels. The pool was also closed for maintenance which is why we booked this hotel. Very disappointing

Family_with_children

6/10

Pleasant

27 Jun 2026

Sonja

Property is old and outdated. Beds are not comfy and linens are hanging on last thread.

Family_with_children

2/10

Poor

25 Jun 2026

Arthur

I’ll never stay at a Best Western again.

Partner

8/10

Excellent

24 Jun 2026

Karbon

It was a good hotel me and my girlfriend stayed here but we woke up with a spider in our bed

Partner

8/10

Excellent

23 Jun 2026

Chris

Nice breakfast with some fruit, meat, cereal, egg, pancake type options. Room was pretty clean. Nice staff, really quiet.

Business

10/10

Exceptional

23 Jun 2026

Nathaniel

Staff was excellent. Room was nice and far more spacious that the pictures led me to believe. Property was immaculately maintained and incredibly convenient.

Pet

6/10

Pleasant

23 Jun 2026

Caitlyn

Older hotel, a little rundown.

Family

10/10

Exceptional

22 Jun 2026

Vicki

Matt at the front desk was very pleasant and helpful with directions. Room was clean and quiet.

Friends_and_family Family

4/10

Poor

22 Jun 2026

Lucinda

I was disappointed, check in took a while after waiting over 5 mins for someone to show up at the desk. We asked for pool towels and the staff acted bothered that we needed them, pool filters were not circulating and the pool was full of bugs and debris. Landscaping was not maintained. Not the worst experience but definitely not a typical best western.

Family_with_children

6/10

Pleasant

21 Jun 2026

Robyn

Very very old property in need of a face lift. The photos must be stock photos because that’s not what our room looked like. The back room was renovated in the last 15 years though and the shower was nice. There was a new tv and ac in the room.
The room’s fridge was from the 1980’s. We lacked hand soap and a bath mat in the restroom (had to use a hand towel).

The carpet in the main areas could use a could vacuum or replacement. The doors are all white and could use a repainting or a good scrub so it looked really dirty. Overall, I would not stay here again, nor would I recommend staying here. Please spend your hard earned money elsewhere.

Partner

4/10

Poor

20 Jun 2026

Jonathan

No soap in the bathroom, no towels for pool, mold in the shower with hair on the walls, bed was like sleeping in a recliner with the middle sinking to the frame, my feet were higher than my head, food was dry and overcooked. Little variety.

8/10

Excellent

18 Jun 2026

Lenette

We had 5 in one room and was good size room. Beds were comfortable with plenty of pillows. Loved the sitting areas throughout the hotel.. Staff was always helpful..We even used the breakfast room one evening to play cards with a group of family. Pool was clean and kids enjoyed spending time there.
Rooms could use a deep cleaning. Windows and blinds were dirty. Floors could use good cleaning. Kids feet were very dirty after shower then walking on floor. I realize it's takes much time to keep these rooms clean but being in others grime is icky to me. Over all was great place to stay with all our needs met. Thank you and God bless y'all.

Friends_and_family Family

6/10

Pleasant

17 Jun 2026

Amanda

The rooms look dirty, the walls are missing paint and trim. When I was checking the bed for cleanliness I found a blood stain on the mattress cover, which the staff tried to pass off as a coffee stain. I wouldn’t walk on the floors barefoot they were sticky. The floors creak really bad so at 5am we were awake listening to the people upstairs walk back and forth for over and hour. The main areas look clean and the pool looked like it might be okay.

Family

10/10

Exceptional

14 Jun 2026

Janene

Staff was amazing and so upbeat and kind. Pool was maintained very well. Beds were very comfortable and linens were good quality and smelled great not like most hotels where you can smell the commercial detergent. Will be making this stay again.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Melissa

The room, staff, location was great! Would definitely stay again if in the area. However, the breakfast was less than desirable. I wouldn’t eat it again, but it would not keep me from staying there again.

Family

8/10

Excellent

11 Jun 2026

Jan

No complaint about our overall stay. The breakfast bar was lacking a bit. Pretty much the same thing everyday.

Family

10/10

Exceptional

11 Jun 2026

cutberto

Clean and kind 😇

Business

10/10

Exceptional

11 Jun 2026

Beverley A

Very clean and comfortable. Easy access off highway.

Partner

6/10

Pleasant

10 Jun 2026

Gennadii

The bathtub wasn't cleaned well.

6/10

Pleasant

04 Jun 2026

Catherine

This was just a one night stop over for us. It worked well for what we needed. Was clean and nice. Furniture is a little cheap but the beds were nice and the amenities all worked.

Family

8/10

Excellent

01 Jun 2026

Kimberly

Clean and close to the freeway. There are only two floors but there is no elevator to rooms on the second floor. If you have heavy bags, ask for a first floor room.

Partner

2/10

Poor

30 May 2026

Thomas

I’m not sure if I’ve seen a hotel room with this amount of stains before, ranging from the couch cushions to the chair and the bench at the end of the bed. I went to wipe off what I thought was water on the foot rest and to my surprise I found out that it was some form of lubricant. One of the electrical outlets were also pushed into the wall. It’s my fault for not reporting this to the front desk along with taking photos and asking for a refund or a different room. I really hope this was an isolated incident but I will probably find somewhere else to stay in the future.

Partner

2/10

Poor

26 May 2026

Connor

Arrived at property. No services. No power. No back up generator. Had to leave. Very unsafe. Booked next town

10/10

Exceptional

24 May 2026

Anne

The room
was huge and the bed was so comfortable. Fabulous views, easy access to the highway and very friendly staff! Great for travelers and pet owners. Would highly recommend! Clean and laid back!

Partner

6/10

Pleasant

16 May 2026

Dina

The room was spacious but extremely outdated. The microwave had turn knobs had to be from early 90s but it did work same with fridge. The furniture was all mismatched and very old. The beds were okay. Bathroom was good and clean but toilet made very loud noise when flushed it will wake up anyone in room. The hotel is very old and not updated but it was fine for one night stay. Breakfast was very little. There is NO ELEVATOR be aware

Partner

4/10

Poor

16 May 2026

Jacob

Room was dirty, had no soap or towels in the bathroom at checkin. Breakfast was cold.

Family_with_children

10/10

Exceptional

12 May 2026

Danny

Maci at the front desk was so helpful and welcoming. Room was very clean and spacious

Partner

10/10

Exceptional

30 Apr 2026

Brenna

Fantastic staff, clean rooms, large tv with options to login to streaming accounts such as Netflix. Laundry onsite.

Family_with_children

10/10

Exceptional

28 Apr 2026

Bobbie

We were pleasantly surprised. Although an older property, it's been nicely updated. Check in was easy. Room was quiet. Bed was very comfortable. Breakfast was simple but great quality.

Partner

4/10

Poor

25 Apr 2026

Trimonisha

The roomed wasn’t clean when we checked in. We told the front desk and they quickly rectified it. Glad I was only staying one night. I won’t use them again.

Friends_and_family Family

2/10

Poor

21 Apr 2026

sheila

We checked out the night before uninterested in staying through the night.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Jose

Clean room, great location, friendly staff.

Partner

10/10

Exceptional

18 Apr 2026

David

Clean large room. Excellent breakfast. Need more and brighter lighting in room.with all lamps on, the room lighting was still dim. Desk chair was terrible - very uncomfortable.

Pet

10/10

Exceptional

15 Apr 2026

Susan

Great place to stay. The handicap room was well designed and spacious.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Jason

Very clean room, friendly and helpful staff

Friends_and_family Family

8/10

Excellent

11 Apr 2026

Diana

simple and enough.

8/10

Excellent

29 Mar 2026

melissa

Breakfast wasn’t great but the hotel was clean and the staff was really nice

6/10

Pleasant

24 Mar 2026

Brylie

Breakfast was the same 4 days in a row with zero change. The last day the dishes were dirty and there were no bowls put out until somebody asked because the people were busy chatting. Room was clean, staff was friendly.

Family_with_children

8/10

Excellent

21 Mar 2026

Renee

Older remodeled hotel but nice and clean with a friendly staff.

Family_with_children

10/10

Exceptional

21 Mar 2026

Shane

Friendly staff, clean rooms and an actual breakfast. Stayed for work. Over 3 weeks.
Will be staying again during the next phase

2/10

Poor

19 Mar 2026

Kelli

We were told we didn't have a reservation and they were full.why am I paying for nothing. This is really shady. I even tried to cancel after we were turned away and I gave sad face no room available and I still got charged

Pet

10/10

Exceptional

16 Mar 2026

Lara

Pet friendly and had a great breakfast selection with protein options.

Pet

10/10

Exceptional

14 Mar 2026

Danielle

Super comfy bed and good breakfast!

Partner

10/10

Exceptional

09 Mar 2026

Ann

Breakfast was very good. Desk person said he was forced to upgrade us to a two queen bed room because of our two small children but did not upcharge us. They also moved us to a new room because our neighbor was listening to the news loudly late at night and smelled like cigarettes. The property felt well kept and comfortable. Fyi no elevators, only stairs.

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Kimberly

The bed was comfortable, the facilities were clean no weird smells. Staff was very nice. The whole experience was better than I expected, which is great. I’ll be back.

8/10

Excellent

04 Mar 2026

Tracie

Staff was friendly and professional upon arrival. Bed seemed smaller than a Queen, and room was small, but well equipped with lots of outlets. The shower looked new and was amazing. Big grassy area for the dogs was nice. Breakfast was great as normal at Best Westerns.

Partner

8/10

Excellent

02 Mar 2026

Lisa

Clean room and friendly staff.

Family

10/10

Exceptional

27 Feb 2026

kristy

Great location walkable. Room was nice clean breakfast was great. Only issue was the spa was lukewarm. Very disappointing.

Partner

10/10

Exceptional

21 Feb 2026

Nicholas

Staff was incredible!!

Self

8/10

Excellent

21 Feb 2026

Ashley

Good place to crash after a long day of driving. Everything was good, except the shower was dirty, did not look like it had been cleaned since the last person had showered.
Very friendly staff and pet friendly is a plus.

Partner

6/10

Pleasant

20 Feb 2026

Camelia

The walls were too thin and the door too much noise at night, especially in the morning when they’re preparing for breakfast

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

Elizabeth

Comfortable beds and pillows. Refer in the room was great.

Partner

8/10

Excellent

18 Feb 2026

Gregory

Room was clean.

4/10

Poor

13 Feb 2026

Brody

Hotels.com lies about the rooms here. Inaccurate and deceptive information.

Friends_and_family Family

8/10

Excellent

05 Feb 2026

James

Clean room and courteous staff.

Partner

8/10

Excellent

24 Jan 2026

Ricky

The check in was fine the room was clean and large.

Business

4/10

Poor

17 Jan 2026

Leah

Room was fine. Remodeled bathroom door had to be lifted to move, very difficult. The hallways were dirty and smelled old and mildewy. Not a building that meets the best western standard.

Leisure Family

6/10

Pleasant

23 Dec 2025

Betsy

The breakfast was very limited and the sausage tasted like poop. My dogs wouldn't even eat it.

Partner

6/10

Pleasant

22 Dec 2025

Dennis

There was no elevator.

Leisure Family

2/10

Poor

17 Dec 2025

Ismajl

Very bad hotel

Business_and_leisure Family

6/10

Pleasant

03 Dec 2025

Kelsey

Pretty clean room, the microwave is ancient and hard to use… the photos definitely made it look nicer than it actually is. Breakfast starts later than when we have to check out so that was a big bummer….

Business Family

6/10

Pleasant

29 Nov 2025

Val

Room was clean and the bed was extremely comfortable

The location of the room was very noise and busy. Eight next to exit door and lots of road noise.

8/10

Excellent

17 Nov 2025

Trevor

Clean room helpful sraff

Friends_and_family Family

8/10

Excellent

17 Nov 2025

Luis

Ths staff was veey nice

Leisure Family_with_children

10/10

Exceptional

16 Nov 2025

Karen

Incredibly clean. Bed AND pillow were Amazingly comfortable. I slept 9 hours straight! Mercy at front made me she had just welcomed me home. She has a great future iin this industry.

Business Self

4/10

Poor

11 Nov 2025

J Terry

Room was cold ,someone was smoking pot out side our room and i felt very unhappy and unsafe. Although the staff was very pleasant.. i was very disappointed.. the hotel is pretty run down. No hot tub available.

Partner

6/10

Pleasant

31 Oct 2025

Brian

Air condiontoner was broken, noisy no cooling

bed smelled like urine

breakfast was good

Friends_and_family Family

6/10

Pleasant

26 Oct 2025

Barbara

Although for the most part it was a decent hotel, we got in at 2am and fell into bed. When i woke up at 6 to use the bathroom I was pulling the sheet up and thought I saw a bug. Nope, bloody dried booger on the sheets, and it wasn't mine. While they did apologize and changed the sheets on both beds, no compensation was offered at all. We're going back to the area in January and will not stay here again

10/10

Exceptional

25 Oct 2025

Joylyn

Room needs some TLC. Bed was squeaky, floor creaked, 7

8/10

Excellent

25 Oct 2025

Elijah

Staff is really nice.

6/10

Pleasant

24 Oct 2025

Judith

Room was spacious and neat, however, the air freshener was excessive. You could smell it before walking in. Otherwise it was ok

Leisure Pet

2/10

Poor

19 Oct 2025

Caretta D

This place is a hot mess for $200 + a night. It’s an old hotel no elevator. No buffet false advertising. It was dirty my telephone didn’t work, the barroom floor was cracked, the tub tile was dirty, the front desk lady had her kids running around at check in, a man was in my room suspiciously when I came into room. I will never pay $229 to say here again. I going to request my money back

Self

6/10

Pleasant

16 Oct 2025

Eileen

Room was fine, bed slept in a U shape, toilet is only 12” off the ground. No door on the closet. Stairwell was dirty & no elevator.

Friends_and_family Family

6/10

Pleasant

07 Oct 2025

Tracey

Quiet place to stay. Clean, comfortable, but basic. However, it suited our purpose for the weekend stay, and it's close to Provo. which was ideal.

Business_and_leisure Partner

4/10

Poor

05 Oct 2025

Mary Ann

Switch out chipped breaking toilet seat

Leisure Family

2/10

Poor

05 Oct 2025

Pavel

I don't recommend to stay in this hotel, not safe

In the morning i got cut tire ,

Friends_and_family Family

2/10

Poor

29 Sep 2025

Katherine

Absolutely the worst stay of my life. My husband and I stayed one night for our two year wedding anniversary. The room was dirty and the furniture was torn up. The bedding was full of hair and they refused to give us new bedding. The floor boards were sticking up to the point I tripped in the middle of the night. The management refused to refund us since we stayed the night. I was up until 12 trying to find another hotel but unfortunately everywhere was booked. I would never recommend for anyone to stay in this disgusting place. Hotels.com was no help either and refused to give us a refund for the stay. Won’t be using them again either.

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Rodney

Beautiful setting. Room was nice. Staff was friendly.

Leisure Partner

10/10

Exceptional

24 Sep 2025

Augustine

Excellent service from the people at the front desk. They went out of their way to help us with our pets. Very much appreciated.

Leisure Pet

2/10

Poor

22 Sep 2025

DAVID

You need to inspect this phisility.
The room was for handicap. The room smelled like some one had died in it!!
It smelled like someone had dedicated in the bed and they made a pore effort to cove the putrid smell
I left five minutes and checked out
I WANT MY MONEY BACK….
SHAME ON YOUR COMPANY

Leisure

8/10

Excellent

16 Sep 2025

Jodeen

Concern about air conditioner was addressed promptly & professionally by manager

Self

4/10

Poor

13 Sep 2025

Tanner Kelsey

Beds were comfy, Staff was pleasant. Place was dirty. Our room ac unit was squeaky and kept us up all night. The pool had moss growing in it. Thought it was just leaves at the bottom but nope. Legit algae. My daughter ended up with random skin lesions from getting into the pool, even though we got out immediately after finding the algae. Breakfast would’ve been decent had guests not been allowed to bring their dogs right up to the buffet counter while getting their food. Absolutely disgusting. Will never stay here again.

2/10

Poor

10 Sep 2025

Erick

We couldn’t stay for longer than 10 minutes because the smell of Pine-Sol was so strong. It gave us a headache.

Partner