Name: Sleep Inn Provo near University
Address: 1505 South 40 East, Provo, 84606, US

10/10

Exceptional

05 Aug 2026

Denise

Very nice property. Comfortable room. Not far off the interstate.

10/10

Exceptional

04 Aug 2026

Julie

Very nice room. Comfy bed. Great breakfast.

8/10

Excellent

03 Aug 2026

Mark

We were ther 3 days and had some maid service each day without asking.

8/10

Excellent

02 Aug 2026

William

Clean and nice service

8/10

Excellent

31 Jul 2026

SARA MARIE

Everything was great

10/10

Exceptional

26 Jul 2026

Stephen Alan

Very comfortable. The breakfast had variety, although the quality was not great. But then, there it was. It’s a choice. But skip the coffee.

6/10

Pleasant

24 Jul 2026

Cynthia

It was fine. Nothing special

10/10

Exceptional

24 Jul 2026

Elizabeth

Comfortable hotel to stay at. Plenty of parking and helpful staff. You are close to the college. Room was clean.

10/10

Exceptional

23 Jul 2026

Travis

The people where friendly

10/10

Exceptional

23 Jul 2026

Ruben

We loved this hotel !!

10/10

Exceptional

22 Jul 2026

Lloyd

It was a nice place to stay. Quiet

10/10

Exceptional

22 Jul 2026

Leonard

Enjoy your stay , love it hotel and staff. Parking could be considered the only hassle but that’s being petty. Will stay again if needed

8/10

Excellent

22 Jul 2026

Dawn

The hotel was nice and the staff was very helpful. The problem was the teenage boys who monopolized the pool. No one else could use the pool which was rude and inconsiderate. The parents were sitting right there and did nothing.

8/10

Excellent

22 Jul 2026

Teri

Room was pleasant and clean. Breakfast included scrambled eggs and sausage - surprise as Continental breakfast was stated. We appreciated the extra tables upstairs as we used those for evening games. Nice stay for the price.

10/10

Exceptional

21 Jul 2026

John

Nice clean place with great rates.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Jill

Very simple hotel but very comfortable beds - we only needed it for about 12 hours to rest before next flight

Partner

8/10

Excellent

20 Jul 2026

Bonnie

!

10/10

Exceptional

20 Jul 2026

Kyle

Quick stay passing through. Good place to sleep and have a quick bite in the morning.

Partner

4/10

Poor

19 Jul 2026

Kerry

We are from AZ and travel to OR quite a bit. We have chosen this Sleep Inn as one of our stops. No problems in the past! This time around it was a different story. The girl at check-in was super nice but she put us on the 2nd floor. We have two dogs and usually have a first floor room. The TV had lines across the top, It was also complicated to get to the actual viewing of programs. We had to figure out and get past QR codes and such. Annoying! We always get a room with 2 beds because of the dogs. One mattress was soft and the other was hard which we didn’t figure out until the morning. The toilet was also not flushing properly. When we let the front desk person know the problems in the morning he did not acknowledge the problems and was honestly kind of rude. We will probably consider staying somewhere else which is a bummer since we had good experiences in the past!

Pet

6/10

Pleasant

18 Jul 2026

Tim

I don’t know. You get what you pay for? It was affordable, clean and safe-ish. The room smelled like wet dogs. The hot water was spotty. The elevator is super sketchy. The staff, although helpful at times, didn’t seem to care about security concerns? We had to ask for help with keys three times and they didn’t ask us our name or any identifying information to access our room. I feel like anyone could have said- oh hey, that’s my room and they would have let them in. Keys didn’t work multiple times. TV is not even worth turning on. The channels are fuzzy and there is no streaming or smart tv options. We ended up just using our tablet to watch a baseball game. All that being said, the location was convenient and the ice was cold.

Partner

2/10

Poor

17 Jul 2026

Jackie

Accessible room was not accessible, The TV didn't work, the air conditioner didn't work. Staff was not helpful. The bed was comfortable.

Family

2/10

Poor

16 Jul 2026

Kimberlee

Our door card would never work- the staff kept saying it’s because we put it next to a magnet and that unprogrammed it. The breakfast spot only had 2 tables to sit at and was always busy. Room was dingy and was super musty. Bathroom smelled like pee. A/C didn’t keep the room cool and you couldn’t turn it down. We will not be staying here again!

Business Family

10/10

Exceptional

16 Jul 2026

Tracie

Nothing to add

Partner

8/10

Excellent

14 Jul 2026

Christine

If you are looking for a one night stop over than this is very budget friendly and close to shops and gas stations.

Friends_and_family Family

4/10

Poor

13 Jul 2026

Wesley

I gave a poor rating because I had to take a cool water shower in the morning. Any adjustment to the water stream using the handle had minimal effect on the water temperature.

8/10

Excellent

12 Jul 2026

Glade

Was a good place to stay. I did find stains on my pillow case

Partner

4/10

Poor

09 Jul 2026

Frederick

We waited a long time to check in as there was only one representative helping a family. There is only one elevator in the hotel which was inconvenient at times. The AC in our room went out. I called the front desk and they put me on hold for a long time to where I had to hang up and go down to resolve the issue. They did place us in another room without any questions or issues. We just weren't impressed with the service and amenities being this was our first time stay at this hotel.

Friends_and_family Family

8/10

Excellent

08 Jul 2026

Pamela

The staff at the Sleep Inn were very helpful and responded quickly to things that I needed. The setting with the mountains is lovely. I enjoyed swimming in the pool and relaxing in the hot tub. The breakfast was yummy! Thanks for a great stay!

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Kirsten

Bathrooms need updating, otherwise good.

Family_with_children

4/10

Poor

05 Jul 2026

Emily

Disappointed. Far worse than prior stays. AC in our room was misbehaving and a sticker on the unit made it clear the property has no intention of having it fixed / replaced. Some in our group refused to use the elevator because of how it kept suddenly dropping a few inches. Staff did the minimum to make breakfast barely qualify as breakfast. Pretty nice pool, but zero towels were available despite requesting them two days in a row.

Family

10/10

Exceptional

05 Jul 2026

cindy

The property was well cleaned and maintained. The staff was very kind. There was a note in the room that said the towels would be replaced every three days less requested. We were automatically given clean linens every day, and our room was cleaned every day. I was impressed.

Friends

2/10

Poor

03 Jul 2026

Rajashekar

I rarely leave negative reviews, but this was the worst hotel experience I’ve had.

Checked in around 11:45 PM after a long drive. First set of room keys didn’t work, and I had to wait ~15 minutes as the front desk attendant had stepped out with her dogs. After she returned, she reprogrammed the keys and we got into the room.

Key issues continued. The new key worked only once. After going out and returning, it stopped working again. Luckily my wife was inside and opened the door.

Room was very outdated and extremely small. Bathroom was cramped, chair was already broken, and overall condition felt poorly maintained. Shower controls were reversed (hot gave cold water, cold gave hot), which was confusing. Water pressure was excessively high, almost like a pressure washer, making it uncomfortable.

Serious safety issue: next morning around 9:15 AM, someone tried to enter while we were inside. Their key unlocked the door and they almost walked in. This was alarming.

Billing was also unclear: booked via Expedia, but charged a $50 “damage deposit” at check-in (promised refund). Another $44.90 charge appeared shortly after, which staff couldn’t explain.

Breakfast was very limited with few options.

Overall: repeated key failures, unattended front desk, poor room condition, confusing shower setup, uncomfortable water pressure, limited breakfast, unexplained charges, and a major security incident. I would not recommend this property.

Partner

10/10

Exceptional

03 Jul 2026

Elise

Quiet, clean, great proximity to BYU breakfast was nice!

Family_with_children

10/10

Exceptional

02 Jul 2026

Cally

All of it is great!

6/10

Pleasant

01 Jul 2026

Karson

First room was horrible and smelt like smoke. We switched and the 2nd room was better. This is a pretty worn down hotel with one of our queen beds feeling more like a hammock with the middle being very worn out so only 1 person could sleep on the bed or both people would end up in the middle. Entire hotel is old and needs to be redone. It was ok and we did sleep pretty good. breakfast area is very small, we didn't bother to even use that.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

robert

Room was good. Breakfast was average. Handy place to stay for us.

8/10

Excellent

28 Jun 2026

Reynold

:)

Partner

8/10

Excellent

27 Jun 2026

Miranda

Incident with a desk worker who was texting. The breakfast is okay. The location is older but it has always been clean and safe and a good price. Few other locations in the area with competitive price that we might research more closely next time. We repeatedly have stayed here for the price and review rating.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Catherine

We have stayed multiple times here. The breakfast was good, friendly staff, and clean.

Partner

10/10

Exceptional

26 Jun 2026

jose

Clean and quiet

Business

6/10

Pleasant

26 Jun 2026

Razi

The room looked clean, but it smelled like pee and the mattress quality was very bouncy. Breakfast didn’t start early enough for how early we had to hit the road, so I don’t have a review of that amenity. Staff were very friendly and helpful.

10/10

Exceptional

21 Jun 2026

Ferdinando

Room 205 bathroom needs care and loving....sink is cracked, shower water handle is broken so you only get cold or super hot showers, no warm option and finally there is mold above the toliet ceiling.

10/10

Exceptional

21 Jun 2026

Mara

Breakfast space is a little cramped...everything else is terrific! Lovely poop good shower and wonderful bed.

10/10

Exceptional

19 Jun 2026

David

Immaculate property with appropriate levels of ongoing maintenance underway to maintain highest standards. Staff was welcoming and eager to help maximize our stay experience.

Friends_and_family Family

4/10

Poor

17 Jun 2026

Clifton

Old and outdated. The tiles were cracked in the bathroom, the toilet wouldn't flush right. I had to fix it so it wouldn't keep running all night. You can feel cords under the carpet. The TVs are not smart TVs so you can't even watch online streaming services on them.
When I arrived, I had to search for the desk clerk to check me in (finally found him in the bathroom). Another couple who were there before me said they had been waiting for 15 minutes before I tracked him down.
I accidentally left a hoodie in my room and didn't realize until I got home 2 days later. When I called to ask about a lost-and-found they claimed it wasn't there, so the cleaning staff is seemingly not honest.
So ya, I won't be going back.

Partner

8/10

Excellent

16 Jun 2026

Wesley

Easy off and on I-15. Property was quiet and there is a Sam's nearby for gas.

8/10

Excellent

15 Jun 2026

Stephanie

Breakfast was small but nice. Appreciated the clean room

Family

2/10

Poor

10 Jun 2026

mervin

Never had went to a hotel to check in and no rooms were showing available.
The front desk tried her best looking to see if the rooms were available by going to different ones to check them. She only checked if occupied but not if cleaned. She gave me one but the room was not cleaned at all. Went back to her and she again checked for other rooms, finally found one. There were 3 other guests with same issues. Other then that, hotel stay was good and breakfast was helpful and appreciated. Good selection available for free breakfast

Family

6/10

Pleasant

06 Jun 2026

Brandon

It’s nothing special. It’s old. Barely updated since the 80s. Nothing special. But if all you’re looking for is a quick and acceptably clean place to stay, then it’s fine.

Partner

4/10

Poor

05 Jun 2026

Chris

Parking lots was being redone so a lot of it was roped off. This left to fewer parking spots obviously. It was hard to find someone at the front desk at times. Checked out a day early, but was still charged for a full 2 days. Silent treatment from the Mgr. Will not stay here again due to the mgr not responding to emails or phone calls.

Family_with_children

10/10

Exceptional

05 Jun 2026

Glen

Great stay for the price. Everything was clean and surprisingly up to date. The pool was nice and the hotel breakfast was acceptable.

10/10

Exceptional

03 Jun 2026

Molly

I enjoy staying here. It's not fancy, but it's well-priced, comfortable and safe.

Self

10/10

Exceptional

30 May 2026

David

Took care of my needs. Staff very pleasant and the rooms were very nice. Had two small Dogs and they accommodated me.
All together it was a good experience. Will stay there on my next months trip.

Pet

10/10

Exceptional

29 May 2026

Ali

The room was clean and breakfast was great!

Friends_and_family Family

6/10

Pleasant

26 May 2026

April

We had to flip the bed sheet over. It looked dirty and used and was so thin you could see thru it. We weren’t given any drinking cups, one tiny thin bar of soap and only two towels. We requested a blanket and were given one that didn’t even fit our bed. All in all I wouldn’t book this hotel again.

Family

6/10

Pleasant

25 May 2026

Maria

The pictures definitely make it look better than it was. The breakfast was good. The beds were clean and comfortable. The tile in the bathroom was broken and coming out & weird space-age shower stalls.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Gerald

Great breakfast selection— surprised they didn’t offer hot chocolate in Utah.

Family_with_children

8/10

Excellent

25 May 2026

Wade

Just what we needed for a quick weekend stay near our family.

Partner

10/10

Exceptional

24 May 2026

Ron

N/a

Family

8/10

Excellent

21 May 2026

Kathy

Breakfast was good, room clean.

Friends_and_family Family

10/10

Exceptional

21 May 2026

Jonathan

It was cool, my key always needs to be reset

Business

6/10

Pleasant

21 May 2026

Nathan

This is a very convenient hotel to stay at for catching a flight from the Provo airport but could definitely use some TLC and investment. The room I was given had a hole worn in the carpet, a torn curtain, and generally looked like it had not been updated in about 10-15 years. It was fine for one night but would probably not stay longer than that.

Self

10/10

Exceptional

20 May 2026

Renee

Clean room, quick check-in, updated. Would definitely come back for a stay!

Friends_and_family Family

6/10

Pleasant

19 May 2026

Judith

Exceptably clean but very shabby Furniture upholstery was filthy, beds were clean. It is what it is, a budget friendly hotel.

Partner

6/10

Pleasant

18 May 2026

Dave

The toilet was running when I got to the room so I fixed that. The toilets are short, kind of annoying, and not enough water pressure to empty the toilet, I had to get a plunger. The bed was very comfortable. The hot tub worked which was nice.

6/10

Pleasant

18 May 2026

Glen

The room was clean but there was a weird smell in the room. It wasn’t bad enough to make us leave though.
Convenient location

Friends_and_family Family

10/10

Exceptional

16 May 2026

eduardo

The property was well maintained and convenient to dining.

Pet

2/10

Poor

13 May 2026

Alice

The key machine malfunctioned and we were without keys to our room. The front desk attendant let us in our 1st room. Upon leaving to get dinner, our door was stuck and we were trapped in our keyless room. We called the front desk only to discover that there was no maintenance to get us out. We were moved to another room, and still had no keys. However, upon resting - a strange man with his luggage came into our room. This startled us and he walked back out. This man had a key to our room that we didn’t. This is very disturbing and very disappointing, we have stayed here before and did not have any problems. We most likely will never return to this facility in the future.

Partner

10/10

Exceptional

11 May 2026

Kate

It was so convenient to be close to the Provo airport.

Family_with_children

6/10

Pleasant

10 May 2026

Penny

Elevator was out and desk clerk didn't tell us at check-in. He didn't give any information such as how the wifi works or even where our room was located and best way to access it. I had to ask. As a front desk agent myself, his lack of hospitality was appalling.
The room and bathroom was smaller than expected, but clean and adequate for an overnight stay. The bed was very comfortable and the AC worked great!

Partner

8/10

Excellent

07 May 2026

Larry

This was a much needed stay to rest and relax before going to a graduation. The staff were really helpful and congenial. The hotel itself is a little bit tired and could use some fresh touchups.

Friends_and_family Family

8/10

Excellent

07 May 2026

Lynette

It is an older hotel but the rooms were clean and the bed was very comfortable. When I originally booked the room there were only king beds available. I had a friend coming with me so we really wanted 2 beds. I called the hotel
And they were very helpful in changing my room to 2 beds. The bathroom is very small but it works and had a nice massage setting in the shower. No tub. The breakfast ok but the waffle maker wasn’t working. The staff was helpful. The spa tub was nice and hot with good jets, but the swimming pool was cold. It all worked well for my needs.

Friends

10/10

Exceptional

07 May 2026

Wendy

We stay at Sleep Inn in Provo often. We can always depend on getting a nice room, clean linens, sheets, comfortable bed and a hot breakfast. It's a great priced sleep!

Friends_and_family Family

10/10

Exceptional

06 May 2026

Marie

Everything was good

6/10

Pleasant

05 May 2026

Joshua

Rooms were decent pool and hot tub were good. Keycards had a little bit of issues but why I gave it a 3 star is there walls are very thin you heard everything

Family_with_children

10/10

Exceptional

05 May 2026

Lillian

Overall it was a good place to stay. The carpet was coming up at the door of our room. The indoor pool was pretty cold for an indoor pool. Our key to the room kept demagnetizing even after putting it in a card sleeve(even the side door). We were there for 3nights and the key didn’t work most of the time. We had to go to the front desk to get it fixed more than not. The staff was friendly and helpful.

8/10

Excellent

04 May 2026

Robert

Place very clean and saw staff cleaning the parking lot in the morning Breakfast was normal but very clean and the lady taking care of if right on top of things Very well run Room very clean a bed comfortable

10/10

Exceptional

03 May 2026

darrin

Good

10/10

Exceptional

03 May 2026

Camilo

Everything was great overall. The only issues were a loose (large tile) in the middle of the bathroom and a noticeably worn patch of carpet in the room

Self

10/10

Exceptional

02 May 2026

Alison

Clean facilities. Friendly and helpful staff. Pefect for our visit.

10/10

Exceptional

28 Apr 2026

Matthew

Conveniently located, clean, friendly staff, beautiful mountain surroundings — great value overall.

Family

10/10

Exceptional

26 Apr 2026

David

I've stayed here many times on my way to Three forks It's a beautiful hotel and a great location with plenty of amenities around. Property itself is clean while taking care of and managed The only advice I would have for them is the smell that comes out either from I think them not cleaning the AC filters and the rooms or the carpet. I believe that carpet should not even be in hotel rooms honestly there's too much traffic there..

Self

10/10

Exceptional

25 Apr 2026

Pauline

Excellent

8/10

Excellent

25 Apr 2026

Niki

It was fine. A little outdated and needs general maintenance.

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Cally

Love it here!

8/10

Excellent

17 Apr 2026

Audra

The breakfast was decent. The building and decor is a bit dated. But overall, it was clean, the beds were good and it was an acceptable and affordable place to sleep. It was a little noisy but once the pool traffic went to bed, it was fairly quiet. Although we did hear the occasional loud vehicle.

2/10

Poor

16 Apr 2026

Victor

Ok

8/10

Excellent

15 Apr 2026

Bret

Was nice and clean. We will stay here again

Partner

10/10

Exceptional

13 Apr 2026

Richard

Breakfast was not anything special. It was ok. Parking was very good.

Partner

6/10

Pleasant

12 Apr 2026

LUKE

Staff was great. Came in to clean room every day - left notes if they were unable to do something (didn't make bed due to personal items left on bed etc) However, the room had a weird smell, we were on the 2nd floor and there was something hard and oddly shaped that stuck up under the carpet making the floor very uneven, the tiles and sink were cracked, and the shower water was either ice cold or burning hot.

8/10

Excellent

11 Apr 2026

Rebecca

Working vending machines with snacks!

10/10

Exceptional

10 Apr 2026

Jesse

Pretty easy, convenient and satisfied. No issues

4/10

Poor

10 Apr 2026

angie

Old gross hotel. Don’t get duped by the good reviews. Every other hotel within the vicinity would have been better I am sure. My kids wouldn’t even go to the pool because the hotel was in rough condition and dirty. Many hairs on the sheets of both beds. Sticky stuff on the walls. Breakfast was basic, not great. Elevator old and made sudden movements. Upon driving up we knew we made a bad choice. Go stay anywhere else.

Family_with_children

2/10

Poor

09 Apr 2026

Naomi

Filthy. Rude staff. No hot water

2/10

Poor

09 Apr 2026

Dustin

Arrived in march 20 as reserved.

Asked if i couls pay cash, they let me pay cash.

Just found they also charged my credit card.
Called the front desk, teied to tell them what happened.
Person at the desk asked me who was working, told them I didnt k ow their name. Asked me what they looked like, said I dont know it was march 20th.
They hung up on me.
Called back, said hey you just hung up on me, they said i was disrepectful to call back tomorrow, hung on me again.

Called back left me in hold for iver 30 minutes.

Now taking this up directlynwith the credit card.

Family_with_children

10/10

Exceptional

08 Apr 2026

Teresa

Great place close to where we had activities

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Cally

Love this place!