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Garner Hotel Provo South by IHG

Provo - UT · United States

1515 South University AvenueView location

8.0/10Excellent825 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.0/108.0
Condition7.8/107.8
Location8.6/108.6
Neighborhood8.4/108.4
Quality5.6/105.6
Value7.6/107.6
Amenities8.0/108.0
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Garner Hotel Provo South by IHG

Located in Provo, Utah, the Garner Hotel Provo South by IHG is a convenient choice for travelers. Enjoy nearby attractions such as the East Bay Golf Course and Provo City Center Temple, both within a 5-minute drive. The hotel offers an indoor pool, spa tub, and fitness center.

Guest rooms feature refrigerators, Smart TVs, and complimentary Wi-Fi. A complimentary continental breakfast is served on weekends. Additional amenities include a business center and free self-parking.

Read more about this hotelShow less

With a stay at Garner Hotel Provo South by IHG in Provo (East Bay), you'll be within a 5-minute drive of East Bay Golf Course and Provo City Center Temple.

This hotel is 1.6 mi (2.6 km) from Reed Smoot House and 1.7 mi (2.7 km) from Utah Valley Convention Center. Make yourself at home in one of the 72 guestrooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No alcohol served onsite LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Pool access available from 7:00 AM to 11:00 PM.
    • Alcohol is not served at this property.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 50.00 per accommodation, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Cinemark Provo 16 1 km / 0.6 mi
East Bay Golf Course 1.2 km / 0.7 mi
Provo City Center Temple 2.3 km / 1.4 mi
Utah Valley Convention Center 2.6 km / 1.6 mi
Reed Smoot House 2.7 km / 1.7 mi
Crandall Historical Printing Museum 2.8 km / 1.7 mi
Mountainlands Family Health Center 3 km / 1.9 mi
Brigham Young University 3.8 km / 2.4 mi
Wasatch-Cache National Forest 3.9 km / 2.4 mi
Provo Pioneer Village 4 km / 2.5 mi
Peaks Ice Arena 4 km / 2.5 mi
Splash Summit Waterpark 4.3 km / 2.6 mi
Seven Peaks Resort Water Park 4.6 km / 2.9 mi
Provo River 4.6 km / 2.9 mi
Castle Amphitheater 4.7 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1992
  • Year of most recent renovation: 2013
  • Number of floors (main building): 3
  • Double rooms: 39
  • Suites: 6
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
Show 36 more facilities & services
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Valet parking
  • Room service
  • Laundry service
  • Babysitting service
  • Bellboy serviceExtra charge
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • GardenExtra charge
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Poolside snack barExtra charge
  • Meeting room
  • Business centre
  • FaxExtra charge
  • Indoor freshwater pool
  • Hot tubExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BED • 1 Bedroom • 23 m²DBL.KG-PI
    DOUBLE PREMIUM KING BEDPhoto unavailable2 photos

    Garner Hotel Provo South by IHG

    DOUBLE PREMIUM KING BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Microwave
    • Wi-fi
    • Cot on demand
    • Extra beds on demand
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²QUA.2Q-1
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable5 photos

    Garner Hotel Provo South by IHG

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-1

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Cot on demand
    • Wi-fi
    • Microwave
    • Hairdryer
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Garner Hotel Provo South by IHG

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Garner Hotel Provo South by IHG

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²QUA.2Q

    Photos are not available for this room type.

    Garner Hotel Provo South by IHG

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Room amenities

    • Minibar
    • Kitchen
    • Shower
    • Bathroom
    • Bathrobes
    • Wake-up service
    • Safe
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Tea and coffee making facilities
    • Microwave
    • Hairdryer
    • TV
    • Direct dial telephone
    • Fridge
    • Housekeeping
    • Cable TV
    • Toiletries
    • Wi-fi
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 23 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable2 photos

    Garner Hotel Provo South by IHG

    SUITE KING BED ONE BEDROOM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Wi-fi
    • Cot on demand
    • Extra beds on demand
    • Hairdryer
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Garner Hotel Provo South by IHG

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Garner Hotel Provo South by IHG

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-2

    Photos are not available for this room type.

    Garner Hotel Provo South by IHG

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 23 m²DBL.QN-1
    DOUBLE QUEEN SIZE BEDPhoto unavailable2 photos

    Garner Hotel Provo South by IHG

    DOUBLE QUEEN SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Hairdryer
    • Microwave
    • Wi-fi
    • Cot on demand
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Garner Hotel Provo South by IHG

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOM • 1 Bedroom • 28 m²SUI.2Q-B1
    SUITE TWO QUEEN BEDS ONE BEDROOMPhoto unavailable2 photos

    Garner Hotel Provo South by IHG

    SUITE TWO QUEEN BEDS ONE BEDROOM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-B1

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Extra beds on demand
    • Cot on demand
    • Wi-fi
    • Microwave
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 23 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable1 photo

    Garner Hotel Provo South by IHG

    Double or Twin STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Cot on demand
    • Extra beds on demand
    • Hairdryer
    • Microwave
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 23 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Garner Hotel Provo South by IHG

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Wi-fi
    • Cot on demand
    • Extra beds on demand
    • Microwave
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Garner Hotel Provo South by IHG

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Garner Hotel Provo South by IHG

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Garner Hotel Provo South by IHG

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 23 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable3 photos

    Garner Hotel Provo South by IHG

    DOUBLE Accessible KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Bathroom

    Facilities with extra charge

    • Extra beds on demand
    • Cot on demand
    • Wi-fi
    • Microwave
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Garner Hotel Provo South by IHG

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 23 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable3 photos

    Garner Hotel Provo South by IHG

    DOUBLE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible
    • Bathroom

    Facilities with extra charge

    • Extra beds on demand
    • Cot on demand
    • Wi-fi
    • Microwave
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Garner Hotel Provo South by IHG

8.0
Excellent
825 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.0 /10
Condition
7.8 /10
Location
8.6 /10
Neighborhood
8.4 /10
Quality
5.6 /10
Value
7.6 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Sabrina
We loved our stay at Garner Hotel! The property is clean and well cared for. The managers Lisa and Lupe are friendly, kind and caring! Even willing to work out early check in and do anything we needed for our stay. Breakfast was yummy with lots of options. And the staff is great! We definitely want to come back!
Partner
10/10
Exceptional
19 Jul 2026
Rebecca
Wonderful!!!!!!!!’nnnnnnnn
8/10
Excellent
15 Jul 2026
Sarah
Very clean and staff was super friendly! My boys loved the pool and hot tub!
Friends_and_family Family
8/10
Excellent
13 Jul 2026
Jennifer
Bedroom suite. Breakfast
Family_with_children
10/10
Exceptional
07 Jul 2026
Monica
Everything was great...breakfasts made it the best!
10/10
Exceptional
05 Jul 2026
Derek
The hotel location was idea near city center and by a freeway entrance.
Partner
8/10
Excellent
01 Jul 2026
Philip
Very clean, breakfast good
8/10
Excellent
27 Jun 2026
Kenny
Necesitan agilizar la entrega de los cuartos, a nosotros no lo entregaron hasta después de las 5
Partner
10/10
Exceptional
27 Jun 2026
Karlie
Great hotel and room to stay in for the night after a long day of driving. The bed was comfy with large plush pillows. Appreciated the well working AC unit. The gym and pool were open late enough to enjoy upon my evening arrival and breakfast was available till 9:30 the following morning. My favorite part was the front desk staff- polite, helpful, personable. My only qualms are the limited parking and the thin windows. But other than those two things my pup and I enjoyed our stay!
Pet
10/10
Exceptional
23 Jun 2026
Beth
With our IHG rewards we were able to get an early check in that theses travelers greatly appreciated! Very clean beds and linens nice and comfy . Would choose it again
Partner
10/10
Exceptional
21 Jun 2026
dongxu
Awesome
Family_with_children
10/10
Exceptional
21 Jun 2026
Alexson
All good!
Self
10/10
Exceptional
14 Jun 2026
Daniel
Our floor had recently been refurbished.
Partner
10/10
Exceptional
13 Jun 2026
Gabriel
Just perfect!
This is an excellent example of what a hotel should be. Great work, guys!
Family_with_children
10/10
Exceptional
12 Jun 2026
Kate
Everyone was helpful, kind and the room, pool, exercise and breakfast area very clean.
Partner
4/10
Poor
10 Jun 2026
Suzanne
Staff was awesome! Rooms were a disaster! Had to switch rooms because AC and Fridge were SO unbearably loud... Every 20 minutes booms and rattles galore! There was no way to adjust the volume on any TV and they kept freezing up, if you could figure out how to use it. Clocks in the rooms were set to the wrong time but only have the capability of setting an alarm, cuz that's helpful! Bathrooms were scummy.
Partner
10/10
Exceptional
09 Jun 2026
Scott
This place is a hidden gem...I am normally hyper critical about places, but this place was incredible. Not fancy, which it does not try to be. From the minute we arrived till the second we left. The most helpful and friendly staff I have ever encountered and I travel quite allot. Amenities are well kept and available for use extended hours so you can actually enjoy them...but again, can't say enough about the staff. We come up here quite often, this is my new Go-To!!
Friends_and_family Family
10/10
Exceptional
09 Jun 2026
Clarisse
Stayed one night here. Room was very clean, staff was friendly and helpful. All you could ask for in a hotel.
Family
10/10
Exceptional
07 Jun 2026
Lynh
The front desk staff Carona was very helpful and professional. We plan to book the hotel annually because of her. All the staff was friendly and property are well maintained.
Family
10/10
Exceptional
06 Jun 2026
Jane
We were welcomed by all the staff and they made our short stay very pleasant.
Partner
10/10
Exceptional
05 Jun 2026
Kenneth
Recently renovated and apparently rebranded, I was very pleased with the experience. Friendly staff and the room was unusually complete for a moderately priced place. Things like nightlight in the bathroom & hooks to hang clothes on are left out in so many places these days. The breakfast area was particularly well stocked and being looked after. Would stay here again. I also appreciated not being charged for parking which has become too common for places where every guest arrives by car due to location.
Self
10/10
Exceptional
30 May 2026
Rick
Clean, quiet and comfortable beds
Partner
10/10
Exceptional
29 May 2026
Roger
The room was clean and the pool was good. We enjoyed our stay.
Family
10/10
Exceptional
27 May 2026
Jane
The staff are fantastic. The Breakfast was always well stocked. Each time I entered the lobby I was greeted with a smile and a hello.
The bed was comfortable with plenty of pillows to help for a great night sleep.
Stayed in a handicapped room with no tub which made showering using the shower chair provided easy and convenient
Parking was fine. As the heat comes covered parking would be nice but in the winter should be no problem. The entrance to parking lot is a bit steep but that is how it is in most properties.
The hotel is older and has been refurbished so don't expect Plaza Hotel, but they take care of the property and great staff are helpful and kind.
Friends
10/10
Exceptional
25 May 2026
Ramkrishna
Breakfast could be better. But it’s not the staff’s fault. Everything else is perfect for a short stay!
Business
10/10
Exceptional
19 May 2026
Michael
I’m tired of giving feedback right now
10/10
Exceptional
09 May 2026
Cheryl A.
The staff were excellent. Hotel was a bit tricky to park around with my SUV but not impossible. Room was clean and quiet. Breakfast was good.
Self
6/10
Pleasant
04 May 2026
Catherine
Wish there was an outdoor seating area or a patio to read a book or visit with friends outside. Staff was super nice! Microwave in the room would be nice too
6/10
Pleasant
04 May 2026
Holly
The staff was friendly and helpful. The room and hotel were fine, especially for the price. Unfortunately, the hotel has bring spot lights shining on the building. Even with the blackout shade, our room felt like complete daylight. Unless you sleep with a mask, you’re not going to sleep well.
10/10
Exceptional
28 Apr 2026
Joanna
Nice clean rooms and friendly staff.
Enjoyed a delicious cookie upon arrival .
Would stay again
Self
10/10
Exceptional
27 Apr 2026
Linnea
Very clean. Stayed for a night.
Self
10/10
Exceptional
25 Apr 2026
Nury
From beginning to end of stay, everything was great.
Friends_and_family Family
10/10
Exceptional
24 Apr 2026
Jennifer
Staff is super friendly and the hotel was very clean. Loved the room.
10/10
Exceptional
21 Apr 2026
Debra
Clean room. Love the fresh brewed coffee on demand. Breakfast was good. 2nd time we’ve stayed here.
Pet
10/10
Exceptional
07 Apr 2026
R Keith
We just needed a clean, friendly, welcoming place for an overnight stay and we found it here.
My wife, our puppy, Layla, and myself were treated well for a reasonable cost.
We'll stay here again.
Partner
4/10
Poor
27 Mar 2026
Brent
All was well except the ac in the room didn’t work so made for a miserable night
8/10
Excellent
25 Mar 2026
Patti
Breakfast was good
Didn’t use gym or pool
Friends_and_family Family
10/10
Exceptional
19 Mar 2026
Laurie
Lovely staff
Partner
10/10
Exceptional
21 Jan 2026
Jace
We were incredibly impressed with our stay. The staff was super friendly, the renovations looked fantastic and the price was low for the value. We would stay here 10/10 times.
Friends_and_family Family
8/10
Excellent
23 Dec 2025
James
Staff were great, weird timing as they were changing franchises while we were there.
6/10
Pleasant
06 Dec 2025
Jaida
The hotel is being renovated, which will be great, but in the meantime I’d find a different hotel. There is no access to the fitness room nor the lobby area. Rooms are very outdated, but as clean as they can be.
4/10
Poor
31 Oct 2025
Wayne
Kitchen was being renovated, no breakfast which was advertised on your site, we had many other choices available to us and never knew this, no good
Partner
4/10
Poor
02 Oct 2025
Vicki
This property felt like it was falling apart. Loose light switches that had to be manipulated to turn on or off, broken door lock on the bathroom door, electrical outlets that would only work for 30 seconds after an item was plugged in, and countless other things.
Leisure Family
10/10
Exceptional
25 Sep 2025
James
The staff was awesome and helpful. Our room was very nice, clean, and quiet. The breakfast was very hearty with many choices. Location was convenient and close to the interstate.
Leisure Family
4/10
Poor
18 Sep 2025
Marie
The room smelled like mildew. Not only is this hotel outdated but it needs a lot of TLC on the inside and outside.
The front desk staff were excellent and extremely helpful.
Leisure Family
10/10
Exceptional
08 Sep 2025
Antonio
Clean and convenient location
Leisure Family
10/10
Exceptional
27 Aug 2025
William
Bed was comfortable, room temp comfortable, nice room . Thanks
Leisure Family
10/10
Exceptional
26 Aug 2025
Stephen
Pool and hot tub very inviting. Parking is easy. Many restaurants near the motel
Leisure Partner
6/10
Pleasant
30 Jul 2025
Sharon
Is outdated. Very limited tv channels.
Leisure Partner
8/10
Excellent
19 Jul 2025
Douglas
It was pleasant
6/10
Pleasant
02 Jul 2025
Guillermina
Room floor too old
Business_and_leisure Self
6/10
Pleasant
29 Jun 2025
Barbara

Not up to usual Marriott standards.

Property was run down. Carpets were stained. Mold on the ceiling above the shower. Disappointing for a Marriot. Hot tub only luke warm.
Partner
4/10
Poor
28 Jun 2025
Dr. Kristan S.
Like going back to the 80s
Leisure Family
8/10
Excellent
23 Jun 2025
Jin Sung
Everything was good but air conditioning system. It was cold during my stay. When I switched on the air conditioning system, it generate bad smell like plastic burning.
Leisure Family_with_children
6/10
Pleasant
21 Jun 2025
Seth
Property and room is showing its age. Carpet had tears and tile in bathroom was missing grout. The fitness center's A/C wasn't working so it made for an uncomfortable experience in summer. Room was a good size, staff was friendly, and there were many restaurant options given its proximity to BYU.
Leisure Family
4/10
Poor
09 Jun 2025
Jan
The staff person at registration was efficient. The hotel was in poor repair. Carpets stained in bedroom. The most unsatisfactory experience was breakfast. Staff attending gave no attention to dirty tables (listeneing to videos on phone). Eggs and sausages not heated - were cold. Needed to ask for hot coffee. Carpet in breakfast area was very dirty. Unsatisfactory stay.
Leisure Partner
10/10
Exceptional
08 Jun 2025
Deborah
I enjoyed my stay
Has my last place i stayed beat all to heck
Thank you
Leisure Family
6/10
Pleasant
05 Jun 2025
David
This hotel does not deserve the Marriott Fairfield name. Feels more like a super 8 converted to a Fairfield inn. Sink area was super small. Barely big enough for the sink itself.
Leisure Family
10/10
Exceptional
30 May 2025
LENORE
Great
4/10
Poor
14 May 2025
Ryan

Hot and stinky

The property was hot and smelled. In terrible need of a make over.
Self
10/10
Exceptional
06 May 2025
kathy
It is not stated on the Expedia app that there is a $50 charge for pets!!!
Leisure Pet
4/10
Poor
03 May 2025
Verified traveler

Need updates.

Need updates.
Partner
10/10
Exceptional
25 Apr 2025
Krista
C
6/10
Pleasant
20 Apr 2025
Pamela
Descent place with larger breakfast than expected. Double bed room had enough space. Tub/shower combo. Beds were fine for 30 year old, not comfy enough for senior. Parking can be tricky when they are really busy. 2 day stay overall was fine.
Leisure
10/10
Exceptional
16 Apr 2025
Candi
Nice property
Leisure Partner
6/10
Pleasant
06 Apr 2025
Rene'
Horrible smell in the room. Could not identify. Woken by unsolicited front desk call, woken again by maid service before we were awake, TV had alarm set to come on auto which also woke us up. We had a long day traveling the day before and wanted to rest before hitting the road again. Road noise SO LOUD all night. Staff was great though.
Business_and_leisure Family
6/10
Pleasant
23 Mar 2025
edna

Dissapointed

Bathrooms needs maintenance.
Shampoo was empty.
Breakfast was empty at 9 am (close at 930)
We have to request water, sugar, eggs, etc
Friends_and_family Family
10/10
Exceptional
23 Mar 2025
chris
We would definitely stay here. We’ve got this place at 5/5

Yes, you can find things to complain about but overall great places to stay friendly and a hot hot tub!!
8/10
Excellent
16 Mar 2025
Kim
Good value
Business Partner
10/10
Exceptional
10 Mar 2025
John
Staff very friendly and helpful. Our room was very clean. So nice to come in from a day of driving and have a nice, clean bed!
Leisure Partner
10/10
Exceptional
10 Mar 2025
Leonard

Provo Trip

Friendly Staff, good continental breakfast, close to the BYU campus. Indoor pool and hot tub, close to places to eat.
Friends_and_family Family
8/10
Excellent
09 Mar 2025
Joseph
Decent place with nice access
Leisure Family
8/10
Excellent
08 Mar 2025
Diana

Get all rooms updated

3 night stay. First room had terrible stains on carpet, old a/c unit and a bed so hard and lumpy we had a terrible nights sleep. We asked for a better room. New room was clean carpet, newer a/c unit and more comfortable bed even though very firm and newer more comfortable pillows. They need to get those old rooms updated.
Friends_and_family Family
4/10
Poor
04 Mar 2025
John

Fooled me once.

Not what I expected from a Marriott property. It was a Motel 6 in disguise. The bathroom light wouldn't turn on unless you fiddled with the switch. The TV didn't work. The overall ambience was dismal. I won't stay there again.
Partner
6/10
Pleasant
13 Feb 2025
Brent
Old hotel room with a bright light beaming through the window. Cheap motel cost less for this type of room.
10/10
Exceptional
12 Feb 2025
Martha
Very clean and great staff. Will stay again.
Leisure Self
8/10
Excellent
09 Feb 2025
Lacie
This hotel could use some updates. It was clean and comfortable and the staff was great but it is outdated.
Partner
8/10
Excellent
01 Feb 2025
Kjirsta
This place was clean and the staff were nice. It is in a little bit of a noisy area but it didn’t bother me too much.
Business Friends
2/10
Poor
06 Jan 2025
Michael
Our stay was very uncomfortable. We wanted a comfortable stay for the end of our trip so we booked Marriott but what a disappointment this place was! It was as if someone bought an old run down hotel from another chain and put a Marriott sign out front without permission. I’ve never visited a Marriott hotel that wasn’t wonderful, I was shocked!
For starters, super small entrance. Like entering a cave. Tight door ways, low ceilings, thin halls, dim lighting. I checked ahead if pool & spa were open. Spa wasn’t filled up & was actually cold, ceiling in pool room was peeling, cracked and in need of repair. It looked like the room was being renovated but it wasn’t. The pool towels were empty. Thin walls, doors and windows. We heard people walking above us, noise from outside and in the halls. Old and small elevator, dirty and beat up. Our room door had to be pushed open with our body weight because it stuck so badly. Shower head and bathroom vent coming off of the wall. Mildew growing in bathroom corners and bedroom window sills. Gross! Our sink drained very slowly every time we used it. Our bathroom had only 2 large towels but our room had 4 people staying. The breakfast has a good variety however, the breakfast sandwiches had dried out bread, the omelets had dried crusty edges like they were reheated. The sausages were actually cold right out of the tray and the waffle machine kept clogging at the nozzle. The juice dispenser was out of syrup so only watery apple juice came out.
Leisure Family
6/10
Pleasant
01 Jan 2025
Gavin
The rooms were dingy and needed a renovation. The soap dish in my shower was coming off the shower wall, and the hot water was sporadic.
Thankfully, the room and lobby and pool area was clean, and the staff were friendly and helpful. It’s not a great building.
Leisure Family
10/10
Exceptional
29 Dec 2024
Melinda
Pool was nice, breakfast very good. Exterior lights so intense that darkening curtains had to be drawn tight. To us it felt cave like without any natural light.
Leisure Partner
10/10
Exceptional
15 Dec 2024
Bryan
Close to the Instate but far enough you don’t hear it. Very clean. Close to shopping
Business Family
6/10
Pleasant
08 Dec 2024
Eric
Most uncomfortable night ever. The floor would have been more comfortable than the bed was. We were very disappointed considering this is a Marriott hotel.
Leisure Partner
10/10
Exceptional
01 Dec 2024
Samuel

Holiday trip

Hotel staff very friendly.
Room was simply and comfortable.
Rug at entrance of room was dirty, most likely due holiday snow/ski season. I mentioned this to checkout staff. She said that they would get the carpet cleaned..
Partner
8/10
Excellent
29 Nov 2024
Ronda
The ventilation and the windows need updated. There is mold growing in the windows from the humidity from the shower in the room.
Leisure
8/10
Excellent
20 Nov 2024
Tim
good, thanks.
6/10
Pleasant
18 Nov 2024
Denise
Very convenient to the airport. Room was nice but I didn’t like that the sink didn’t have a door - it was separate from the toilet:shower area and without a door. Parking was good. Quick checkin. Definitely a 3 star hotel tho. They REALLY need to clean or replace the carpet I. The hallway of the 3rd floor. It looks like something is spilled along the whole thing. Room was nice and clean though.
Leisure Self
6/10
Pleasant
12 Nov 2024
Aileen
Weird room layout. Nothing felt clean but it didn’t look dirty exactly either.
Business Self
6/10
Pleasant
02 Nov 2024
BRADLY
Everything was clean and staff was great. Rooms were dated and breakfast was worst i had.
Leisure Partner
10/10
Exceptional
14 Oct 2024
Dan
There was construction around the place and not a lot of parking on the property, but there was parking not too far away
Leisure Family
8/10
Excellent
06 Oct 2024
Tamera
The clean rooms with fridge, coffee maker and condiments was alone worth it.

Stayed for one night but could have used two.
Business_and_leisure Family
4/10
Poor
06 Oct 2024
Barbara
First of all, it needs a serious upgrade. Carpet is old and dingy and has stains in it. Rooms can be cleaner. There was black on the wall in the bathroom shower. There was a cob web along the vanity by the sink. The shower was weak. I like more water pressure. As far as the breakfast goes, I would go somewhere else for breakfast. The pool area is outdated. It looks like they are fixing the skylights above the hot tub. Also, the hot tub was not hot. If you don't care about that stuff it is fine. But I would have stayed somewhere else.
Leisure Family
8/10
Excellent
04 Oct 2024
James
Everything was good, no issues.
8/10
Excellent
02 Oct 2024
Clorinda A
This property met our expectations. It was a nice place to stay, however, the parking lot was pretty crowded, and the spots were small...
Leisure Family
10/10
Exceptional
23 Sep 2024
Federico
The building was clean, my family and I felt very comfortable and safe. The staff was awesome! I do have to say, the building is a little old so the windows are very thin. We could hear the outside cars driving down the street. But overall it was a pleasant stay.
Friends_and_family Family
6/10
Pleasant
23 Sep 2024
Monique
The location of the property was convenient to the airport and close the BYU. The pool area needs some repairs as part of the ceiling and wall sheetrock was peeling back. The bed was comfortable in the room. The bathroom area is small and needs some repairs and updating. The carpet was peeling back from the wall under the sink area. They were able to check us in one hour early as we arrived at the property ahead of schedule which was nice after a long drive. The receptionist in the afternoon was very friendly and welcoming. Overall the stay was ok and was a convenient location for a 7 am flight the next morning from the Provo airport.
10/10
Exceptional
31 Aug 2024
Ryne
It was nice
6/10
Pleasant
18 Aug 2024
Mark

Probably won’t stay here again

Not so good. They charge $20 a night for a pet when right across the parking lot the Hampton has no pet fee. Super small room & super small bathroom. Our bathroom smelled so strongly of bleach we had the leave the exhaust fan on all night & keep bathroom door shut.
Partner
6/10
Pleasant
29 Jul 2024
joey
You could hear the people above us walking the entire time the insulation sucks and the breakfast lady was so annoying she kept yelling at the guests it was uncomfortable
Business_and_leisure Family
4/10
Poor
20 Jul 2024
james
Didn’t clean the room on daily basis used the Covid excuse
Business Self

Location & surroundings

Garner Hotel Provo South by IHG
1515 South University Avenue, Provo, United States

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Garner Hotel Provo South by IHG

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