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Prestige Cranbrook Hotel, BW Premier Collection

Cranbrook-BC · Canada

1019 Cranbrook Street NView location

8.8/10Excellent693 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.0/109.0
Condition8.8/108.8
Location10.0/1010.0
Neighborhood8.4/108.4
Value4.0/104.0
Amenities8.4/108.4
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  • Business hotels
  • Sustainability certification
  • Hotels with spa
  • Sport hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Prestige Cranbrook Hotel, BW Premier Collection

Welcome to the Prestige Cranbrook Hotel, BW Premier Collection conveniently located close to downtown Cranbrook and situated in the majestic Kootenay Rockies region where an abundance of world class attractions and amenities are available for your enjoyment. This Cranbrook hotel combines classic accommodation and friendly hospitality.

Relax in beautifully appointed guest rooms featuring deluxe furnishings, amenities, and complimentary high-speed Internet access. Guests planning an extended stay will enjoy our one or two bedroom kitchenette suites and for a special occasion or celebration choose one of our luxurious spa suites.

While visiting the Hotel, a wide range of services await the corporate and leisure traveler. Rejuvenate your body with a work out in our fully equipped fitness center, excite on the water slide or relax in our heated indoor swimming pool.

Read more about this hotelShow less

Located in Cranbrook, Prestige Cranbrook Hotel, BW Premier Collection is within a 5-minute drive of Tamarack Centre and Cranbrook History Centre. This hotel is 1.7 mi (2.7 km) from Cranbrook Golf Club and 2.4 mi (3.9 km) from Wildstone Golf Course.

Make yourself at home in one of the 94 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and microwaves, as well as phones with free local calls. Featured amenities include a computer station, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 19

Hotel policies

LGBTQIA+ friendly Professional property host/manager GreenStep Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This property does not allow guests 18 and younger to access the fitness facility.
  • Minimal age
    19
  • Optional fees
    • Pet fee: CAD 30.00 per pet, per night
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: CAD 10.0 per night
    • Rollaway bed fee: CAD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Tamarack Centre 0.5 km / 0.3 mi
Landmark Cinemas Cranbrook 0.8 km / 0.5 mi
Cranbrook Arts Gallery 0.8 km / 0.5 mi
Encore Brewing 1 km / 0.6 mi
Cranbrook Mall 1.1 km / 0.7 mi
Key City Theatre 1.3 km / 0.8 mi
Cranbrook Memorial Arena 1.3 km / 0.8 mi
Cranbrook Aquatic Centre 1.3 km / 0.8 mi
Western Financial Place 1.3 km / 0.8 mi
Cranbrook Visitor Centre 1.4 km / 0.9 mi
Balment Park 1.5 km / 0.9 mi
Cranbrook City Hall 1.5 km / 0.9 mi
Studio & Stage Door Cranbrook Community Theatre 1.5 km / 1 mi
Rotary Park 1.7 km / 1 mi
Cranbrook Curling Centre 1.7 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 94
  • Number of floors (main building): 4
  • Suites: 11
  • hotel
  • Sofa bed
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 35 more facilities & services
  • Wi-fi
  • Laundry serviceExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Lift access
  • Garden
  • Terrace
  • GymExtra charge
  • Luggage room
  • Clothes dryer
  • Ski storage
  • Café
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hallExtra charge
  • Conference room
  • Meeting room: 1
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool
  • Children playgroundExtra charge
  • Game roomExtra charge
  • Spa centreExtra charge
  • GreenStep Sustainable Tourism
  • Picnic
  • Non-smoking establishmentExtra charge
  • CanoeingExtra charge
  • Fitness
  • Horse ridingExtra charge
  • Bowling alleyExtra charge
  • Mini golfExtra charge
  • TennisExtra charge
  • SkiingExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 28 m²STU.KG-1
    STUDIO KING SIZE BEDPhoto unavailable3 photos

    Prestige Cranbrook Hotel, BW Premier Collection

    STUDIO KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Internet access
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Turndown service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Prestige Cranbrook Hotel, BW Premier Collection

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Room amenities

    • Wi-fi
    • Hairdryer
    • Desk
    • Cable TV
    • Ironing set
    • Microwave
    • Internet access
    • Direct dial telephone
    • Alarm clock
    • Turndown service
    • Wake-up service

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED TWO BEDROOMSSUITE • QUEEN BED TWO BEDROOMSSUI.B2-QN

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    SUITE QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 30 m²SUI.2Q-NM
    SUITE TWO QUEEN BEDS NON SMOKINGPhoto unavailable5 photos

    Prestige Cranbrook Hotel, BW Premier Collection

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Single bed 80-130 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Room amenities

    • Wi-fi
    • Wake-up service
    • Turndown service
    • Alarm clock
    • Desk
    • Cable TV
    • Direct dial telephone
    • Internet access
    • Microwave
    • Ironing set
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²DBL.2Q-1
    DOUBLE TWO QUEEN BEDSPhoto unavailable3 photos

    Prestige Cranbrook Hotel, BW Premier Collection

    DOUBLE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Room amenities

    • Desk
    • Hairdryer
    • Direct dial telephone
    • Internet access
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Turndown service
    • Alarm clock
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE KING SIZE BEDQUADRUPLE • KING SIZE BEDQUA.KG

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    QUADRUPLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BUSINESS KING BEDSUITE • BUSINESS KING BEDSUI.BS-KG

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    SUITE BUSINESS KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUSINESS KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 28 m²DBL.EJ-1
    DOUBLE EXECUTIVEPhoto unavailable4 photos

    Prestige Cranbrook Hotel, BW Premier Collection

    DOUBLE EXECUTIVE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-1

    Room amenities

    • Ironing set
    • Wake-up service
    • Wi-fi
    • Turndown service
    • Cable TV
    • Desk
    • Alarm clock
    • Microwave
    • Internet access
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN KING SIZE BEDTWIN • KING SIZE BEDTWN.KG

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    TWIN KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG-3
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Prestige Cranbrook Hotel, BW Premier Collection

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Room amenities

    • Alarm clock
    • Turndown service
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave
    • Internet access
    • Direct dial telephone
    • Hairdryer
    • Cable TV
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BUSINESSSUITE • BUSINESSSUI.BS

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    SUITE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE ONE BEDROOMSUITE • EXECUTIVE ONE BEDROOMSUI.B1-EJ

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    SUITE EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE THREE BEDSQUADRUPLE • THREE BEDS • 1 Bedroom • 30 m²QUA.3B
    QUADRUPLE THREE BEDSPhoto unavailable8 photos

    Prestige Cranbrook Hotel, BW Premier Collection

    QUADRUPLE THREE BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.3B

    Room amenities

    • Direct dial telephone
    • Cable TV
    • Desk
    • Alarm clock
    • Turndown service
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave
    • Internet access
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH KITCHENETTEQUADRUPLE • WITH KITCHENETTEQUA.KT

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    QUADRUPLE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 30 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable9 photos

    Prestige Cranbrook Hotel, BW Premier Collection

    SUITE KING BED NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 30 m²SUI.NM-1
    SUITE NON SMOKINGPhoto unavailable8 photos

    Prestige Cranbrook Hotel, BW Premier Collection

    SUITE NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Kitchenette

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²DBL.2Q-2
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Prestige Cranbrook Hotel, BW Premier Collection

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Room amenities

    • Ironing set
    • Wi-fi
    • Hairdryer
    • Turndown service
    • Direct dial telephone
    • Internet access
    • Microwave
    • Alarm clock
    • Desk
    • Wake-up service
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Prestige Cranbrook Hotel, BW Premier Collection

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Wake-up service
    • Wi-fi
    • Desk
    • Cable TV
    • Alarm clock
    • Turndown service
    • Hairdryer
    • Direct dial telephone
    • Internet access
    • Microwave
    • Ironing set

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVE • 1 Bedroom • 28 m²SUI.EJ-1
    SUITE EXECUTIVEPhoto unavailable6 photos

    Prestige Cranbrook Hotel, BW Premier Collection

    SUITE EXECUTIVE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Room amenities

    • Internet access
    • Ironing set
    • Turndown service
    • Alarm clock
    • Cable TV
    • Desk
    • Wi-fi
    • Wake-up service
    • Hairdryer
    • Direct dial telephone
    • Microwave

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 28 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable4 photos

    Prestige Cranbrook Hotel, BW Premier Collection

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Desk
    • Wi-fi
    • Wheelchair-accessible
    • Turndown service
    • Alarm clock
    • Internet access
    • Direct dial telephone
    • Hairdryer
    • Wake-up service
    • Ironing set
    • Microwave
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 30 m²SUI.ST
    SUITE STANDARDPhoto unavailable11 photos

    Prestige Cranbrook Hotel, BW Premier Collection

    SUITE STANDARD

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Sofa bed, King-size bed 150-183 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Kitchenette

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN KING BED NON SMOKINGTWIN • KING BED NON SMOKINGTWN.KG-NM

    Photos are not available for this room type.

    Prestige Cranbrook Hotel, BW Premier Collection

    TWIN KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Prestige Cranbrook Hotel, BW Premier Collection

8.8
Excellent
693 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
10.0 /10
Neighborhood
8.4 /10
Value
4.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
29 Jul 2026
Shayla
Everything was great! We loved the look of the hotel, the beds were comfortable and the rooms were clean. My only issue was that the tvs were not smart tvs so you couldn’t log into any streaming services and only had access to cable. I’d recommend bringing a fire stick or something if you’d like to watch anything other than basic cable. Everything else is great!
10/10
Exceptional
27 Jul 2026
Wilma
Great place to stay
8/10
Excellent
27 Jul 2026
Valerie
The front desk personnel were very helpful and accommodating. Rooms were very clean as well as the grounds
8/10
Excellent
25 Jul 2026
Stian
Looks older than the pics. Could offer a breakfast option to go quickly. And a wider cusine beyond greek food, just as an add on for more business and variety to keep more guests eating there. Pizza, burgers, a few wraps would make a difference. The one appetizer we had at the restaurant was great. Hotel was older than expected but worked for a quick stay. Just would perhaps chose something more modern going forward.
6/10
Pleasant
24 Jul 2026
Kristopher
I asked to have my room cleaned as I was staying for 3 days. My room was not cleaned at all.
8/10
Excellent
19 Jul 2026
Felicity
The rooms we took were clean and suspicious. But being close to the train track was the problem. We didn't have a good night sleep. The trains were too loud.
Family_with_children
8/10
Excellent
18 Jul 2026
Carly
Loved that they had games the kids could play, never had water or coffee filled at the front tho. Kids loved the pool Overall it’s clean, had cute ideas I haven’t seen before in a hotel, quiet. Would definitely book again.
Family_with_children
10/10
Exceptional
15 Jul 2026
Yanbin
Nice , clean and convenient location
Family_with_children
10/10
Exceptional
14 Jul 2026
Stirling
Should have complimentary breakfast included for the price of the room
Family
10/10
Exceptional
14 Jul 2026
Richard
Clean room, nice staff, quietly air conditioning. Wish the bathroom was all walled in, but otherwise great hotel.
Family
8/10
Excellent
13 Jul 2026
Kenneth
Nice hotel
Partner
6/10
Pleasant
13 Jul 2026
Jason
Obviously I should have researched the property better so I knew about breakfast but it's got a couple of things which made our stay kinda crappy:
1. No breakfast included. Not even a snack bar. Free coffee and tea, that's it.
2. Dogs in the room next door and they were barking sporadically in the night. Walls (well, room interconnecting doors) were not sound proof at all. Could hear conversation and barking really easily.

On three plus side the pool was decent and the beds were comfy. Shower soap was empty and shampoo nearly empty. Foyer is nice but otherwise it's just a higher priced Best Western Hotel without breakfast.
Family_with_children
10/10
Exceptional
12 Jul 2026
lynn
Enjoyed the stay. Used hide a bed it was surprisingly comfortable.
Family_with_children
10/10
Exceptional
08 Jul 2026
Patricia
It was a great clean place to stay. The bed was comfy, the staff were very nice. I would stay here again.
Self
10/10
Exceptional
07 Jul 2026
Constance
Good parking. Very clean. Close to amenities
Partner
10/10
Exceptional
05 Jul 2026
Jane
Very clean hotel, lovely sheets and the softest hotel towels. Pool was fun, outdoor space is a nice touch. Gym is small but glad it was there. Breakfast was not included but the breakfast in the restaurant was good. Would definitely stay again.
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Marlon
Everything was great. Breakfast was closed for the holidays I believe, which was fine cause we were always on the go. Continental breakfast would be great.
10/10
Exceptional
01 Jul 2026
Matthew
Great place to stay! Large rooms, great pool with slide.
Family_with_children
8/10
Excellent
30 Jun 2026
Amy
No hot tub but the pool was nice with water slide. Breakfast was available at an extra cost.
Family_with_children
6/10
Pleasant
29 Jun 2026
Brandy Winquist
Clean hotel next to the lake. Nice location.
Family_with_children
8/10
Excellent
29 Jun 2026
Doug
Was. Good
Family_with_children
8/10
Excellent
28 Jun 2026
Kelly
Very good stay.
Family_with_children
10/10
Exceptional
23 Jun 2026
Wally
All good
Family_with_children
10/10
Exceptional
19 Jun 2026
Slade
The town itself is smaller, however it has a lot of US brand retailers that will be familiar to anyone traveling from the states. Familiar eateries in the area include McDonalds, Subway, Arby’s, Wendy’s, Popeye’s, Walmart, and others. There are aplenty of food selections in the area. The king room is large and spacious with a large wall AC/heater unit that was very capable of cooling the room quite well. The room is slightly dated; however, it was quite clean and spacious. Staff was very pleasant. There is an in-house dining option also. Indoor swimming pool is heated and onsite self-parking is convenient.
Partner
8/10
Excellent
15 Jun 2026
Brenda
Rooms were clean adequate for the price
Partner
8/10
Excellent
14 Jun 2026
Catherine
Nice hotel. Great staff
Family_with_children
10/10
Exceptional
13 Jun 2026
Kimberly
Great room for our family. Lots of space abd staff were great
Family_with_children
10/10
Exceptional
01 Jun 2026
Inderjeet
Polite and courteous front desk staff. Room was spacious and clean.
Enough parking space available.
Family_with_children
10/10
Exceptional
27 May 2026
Kim de
Clean well kept but unfortunately a good walk into downtown with limited sidewalks.
Partner
10/10
Exceptional
20 May 2026
David
This hotel was one of our all time favorite travel hotels. We stayed just one night. It has a neat, clean, comfortable atmosphere with a friendly staff and an excellent Mediterranean style restaurant for dinner and breakfast - not complimentary with the hotel stay, but not expensive.

The room was quiet, neat and clean, and simply had a comfortable feel to it, with comfortable beds, a big TV screen, an updated bathroom and all the basic conveniences a traveler wants.
Partner
10/10
Exceptional
19 May 2026
Kendra
Clean room. Easy check in.
Partner
10/10
Exceptional
13 May 2026
Anice
Staff were exceptional. Room was very clean and comfortable.
Self
10/10
Exceptional
10 May 2026
Amanda
Great place to stay!
10/10
Exceptional
10 May 2026
Valerie
Front desk staff were friendly Inviting and knowledgeable
Friends
10/10
Exceptional
05 May 2026
Kyle
Incredible property. Will be staying again
10/10
Exceptional
25 Apr 2026
Ashley
Clean
Family_with_children
10/10
Exceptional
23 Apr 2026
Jeffrey
Meet needs perfectly
Partner
10/10
Exceptional
12 Apr 2026
Quinn
Clean room , friendly staff
8/10
Excellent
28 Mar 2026
Alison
N/A
Friends_and_family Family
10/10
Exceptional
24 Mar 2026
Michael
Very pleased with our room it was nice and quiet and also very clean. We had a great day.
Friends_and_family Family
10/10
Exceptional
21 Mar 2026
Miranda
Great spot close to restaurants and shopping. Pool and slide are fun with nice warm water.
Family_with_children
8/10
Excellent
20 Mar 2026
randy
Parking good. Staff great. Alcohol selection not good in Mediterranean Bar. Kitchen could use more utensils.
8/10
Excellent
19 Mar 2026
Gerry
Comfortable rooms. Good parking area.
Partner
10/10
Exceptional
09 Mar 2026
Catherine
We really liked the Modern Olive restaurant in this hotel - excellent food and service. Pool and waterlside are in a bright natural lit large room. We liked our one bedroom suite with kitchenette and two bathrooms, it was comfortable, clean quiet.
10/10
Exceptional
24 Feb 2026
stacy j
clean room great service!!
Family_with_children
4/10
Poor
22 Feb 2026
Dixie

The room was very barren , did not feel roomy. The constant noise from construction in the harbour was very agrevating. Lights in room were not working due to batteries not been replaced. TV control did not work with the TV set which had to be replaced. Techincians were friendly and helpful. Front desk were not up to snuff for a hotel charging those prices. They did not like it when we brought up our concerns. Would not stay there again.
Partner
10/10
Exceptional
09 Feb 2026
Terri
Great staff, and the hospitality vibe was welcoming.
Business_and_leisure Friends
10/10
Exceptional
29 Jan 2026
Francis
Room was very clean. Staff were Q
10/10
Exceptional
19 Jan 2026
Chad
clean room, great staff
Business
10/10
Exceptional
05 Jan 2026
aja
Clean room. Friendly staff, easy check in
10/10
Exceptional
03 Jan 2026
Sean
Clean room and quiet
Partner
8/10
Excellent
04 Dec 2025
Claudia
Hotel was ok
Business Self
10/10
Exceptional
01 Dec 2025
Francis
Staff were courteous and friendly. Room was very clean.
Business_and_leisure
6/10
Pleasant
23 Nov 2025
Kayla
Sink was completely clogged and was not useable. We got in late and had to get two young kids to bed so didn't attempt to have staff take care of it during the stay. Let the front desk know when we checked out the following morning and they said they would have their maintenance crew take care of it. Also bathtub drain would not close so no bath. Otherwise very clean and quiet.
Friends_and_family Family
2/10
Poor
14 Nov 2025
LAURIEANN
We booked this hotel because of the pool. The pool was not open.
4/10
Poor
06 Nov 2025
Kris
No heat available in the room
10/10
Exceptional
04 Nov 2025
Benjamin
Great hotel kids loved waterside and arcade. Very clean comfortable rooms five star
Friends_and_family Family
10/10
Exceptional
26 Oct 2025
aja
Friendly staff easy check in
10/10
Exceptional
25 Oct 2025
William
The unit was clean and smelled fresth
Friends_and_family Family
4/10
Poor
22 Oct 2025
Patrick
Pool closed, restaurant not open, poor coffee bar.
Business_and_leisure
6/10
Pleasant
06 Oct 2025
James
Great property, clean and large rooms. But right next to a busy railroad track with trains running most of the night.
Leisure Family
6/10
Pleasant
03 Oct 2025
Peter
Bedding too high.
Business Partner
8/10
Excellent
24 Sep 2025
Elizabeth
Rooms were very clean, staff was friendly. Enjoyed our stay.
8/10
Excellent
22 Sep 2025
Jane
Lean comfortably beds
Business_and_leisure
10/10
Exceptional
16 Sep 2025
Tom
Very nice and clean property, friendly staff, enjoyed the pool. Thank you
8/10
Excellent
16 Sep 2025
Naomi
Easy check in and out.
Business Friends
8/10
Excellent
15 Sep 2025
David
Amazing staff - super helpful and very kind.
Business
10/10
Exceptional
14 Sep 2025
Carol
Noor at front reception was amazing - very friendly and efficient. She gave us a different room when the first smelt too much like cigarette smoke.
Leisure Partner
10/10
Exceptional
11 Sep 2025
Douglas

Great mid-priced hotel in Cranbrook

Very clean, comfortable and well-priced. Full marks.
Self
10/10
Exceptional
09 Sep 2025
Kelly
🍻🍻
Leisure Self
8/10
Excellent
09 Sep 2025
Shane
Clean,comfortable and quiet.
10/10
Exceptional
06 Sep 2025
Richard
We are just staying the one night due to car trouble, but the hotel is nice and clean. It’s pretty convenient as well
8/10
Excellent
05 Sep 2025
Clayton
New facility
Leisure Partner
8/10
Excellent
03 Sep 2025
Tomasz
Overall, it was a good stay. Outside it looks good. Great lobby. Great pool and slide. But the hallways and rooms are old and tired. This hotel desperately needs new carpets and a coat of fresh paint. It's long overdue.
Leisure Family
10/10
Exceptional
01 Sep 2025
Tanya
We unexpectedly booked the penthouse suite for our family of 6 and we felt like royalty. Clean room. Great pool. Very close to train tracks so be aware as they came through at around 3 in the morning and startled me.
Leisure Family
6/10
Pleasant
31 Aug 2025
Yevgeny
Everything was fine, except for one thing - the day before we arrived I called the hotel to ask if the slide works, as that was important for the kids, and the answer was that it works, and no need to worry. But after we checked-in, the staff told us that the slide doesn’t work since its broken. After we explained that we were told that it works, they magically fixed it. The next morning, the slide didn’t work again and they turned it on only after we spoke with the supervisor. I wouldn’t say a word, but they told us when I called that it’s perfectly working, and in fact they turned it on in the end. Looks like they just try not to turn it on until you insist.
Leisure Family_with_children
10/10
Exceptional
23 Aug 2025
Fanny
Nice staff, very clean.
10/10
Exceptional
23 Aug 2025
Robyn
Looks good so far
10/10
Exceptional
20 Aug 2025
Thelma
Rooms are very clean and very nice
8/10
Excellent
18 Aug 2025
Verified traveler
The restaurant is oddly fancy and has challenging hours on the weekend. Most breakfast places are a drive or a walk on the busy highway.

Bed was comfortable and rooms were updates and clean

Pool was quite chilly and unfortunately no hot tub.
Friends_and_family Family
8/10
Excellent
17 Aug 2025
Tyler
Nice and clean. Kids loved the pool. Only complaint would be staying on the main floor.. was quite noisy. Will try to get a room on a higher level next time.
10/10
Exceptional
17 Aug 2025
Alan
Room was nice and clean and a comfortable stay.
Leisure Family
8/10
Excellent
17 Aug 2025
Wayne
I spent two nights, it was good, it was new, clean and had good amenities. I did not eat in the restaurant but there were lots of nearby choices
Leisure Family
10/10
Exceptional
16 Aug 2025
Christine
Very friendly and comfortable
10/10
Exceptional
16 Aug 2025
Brendan
Great hotel with great location. Nice pool and water slide. Big clean rooms. I would recommend this hotel
4/10
Poor
14 Aug 2025
Lorri
Our room had an awful smell and the front desk manager only offered a partial refund after several attempts of trying to rectify the situation. He did not seem professional and didn’t seem that he really cared. He blamed it on a long term stay that was in the room before we checked in…..something that I don’t believe he needed to share with us. He offered to move us to a downgraded room the following day for a higher cost which obviously wasn’t a fit solution in my mind. The next day he seemed more level headed and offered us a lateral move. The situation was handled in a poor manor, and I won’t be going back to this hotel the next time I’m in town.
Leisure Friends
8/10
Excellent
12 Aug 2025
Tyler
Kids enjoyed the pool and waterside.
Leisure Family
8/10
Excellent
12 Aug 2025
Brian
I think they were the friendliest people that I have ever come across at a hotel. The only thing I don’t like is these taxes and the prices for hotels these days are pretty expensive and I would consider Airbnb.
Leisure Family
8/10
Excellent
10 Aug 2025
darren
Location
10/10
Exceptional
09 Aug 2025
Sean
Great stay
10/10
Exceptional
07 Aug 2025
Bojan

One night in Cranbrook :-)

We booked room for 5, so we got separate bedroom with own bathroom. Nice living room, with pull out sofa bed, with kitchen and dining table. We stayed one night only but room is so Spacious that is more than enough for longer stay. Pool is clean, slide is good for kids and parents too. Overall, very good place to stay.
Friends_and_family Family
10/10
Exceptional
04 Aug 2025
Andy
Mountains
10/10
Exceptional
26 Jul 2025
Maria
This is a Lovely Hotel. Room was huge with a couch and a desk. The staff went above and beyond to make sure we had everything we needed. Highly recommend to anyone traveling to Cranbrook.
Leisure Family
8/10
Excellent
26 Jul 2025
Melanie
Restaurant closed too early
Leisure Family_with_children
2/10
Poor
20 Jul 2025
dominic
Bathroom had hair in it, no room service available even with a restaurant in the hotel.
Leisure Partner
10/10
Exceptional
10 Jul 2025
Melanie
Friendly staff convenient location, nice amenities.
10/10
Exceptional
10 Jul 2025
Angie
The service was amazing and the room was gorgeous
Leisure
6/10
Pleasant
03 Jul 2025
Hamish
The Prestige Beat Western is a place to stsy one night on the way to your ultimate destination.
Leisure Family
10/10
Exceptional
29 Jun 2025
Sandra
Very central. Lovely staff, wished they included breakfast but is now contracted out and very expensive
Leisure
10/10
Exceptional
21 Jun 2025
Verified traveler
At first we cane to check in the wrong Hotel; but glad this ones on the way we need going out tomorrow
Leisure Partner

Location & surroundings

Prestige Cranbrook Hotel, BW Premier Collection
1019 Cranbrook Street N, Cranbrook, Canada

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Prestige Cranbrook Hotel, BW Premier Collection

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