Sukh
Terrible breakfast rude behavior poor food.
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Heritage Inn Cranbrook
Cranbrook-BC · Canada
Cranbrook Street North, 803View location
7.6/10Very good1,014 Reviews
Cleanliness7.8/10 7.8
Service8.2/10 8.2
Comfort7.8/10 7.8
Condition7.0/10 7.0
Amenities7.2/10 7.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Heritage Inn Cranbrook
A total of 101 units are available for guests' convenience at Heritage Inn Cranbrook. The establishment's common areas include Wi-Fi internet connection. Heritage Inn Cranbrook offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night.
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When you stay at Heritage Inn Hotel & Convention Centre Cranbrook in Cranbrook, you'll be connected to the convention center, within a 5-minute drive of Tamarack Centre and Cranbrook History Centre.
This hotel is 1.5 mi (2.4 km) from Cranbrook Golf Club and 2.6 mi (4.2 km) from Wildstone Golf Course. Stay in one of 100 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided.
Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
19
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Property does not offer onsite COVID-19 testing
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CAD 250 per stay
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 7 AM to 10 PM.
- Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.
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Minimal age
19
-
Optional fees
- Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 10 for children
- Pet fee: CAD 20 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Cranbrook Arts Gallery
0.5 km / 0.3 mi
Encore Brewing
0.6 km / 0.4 mi
Cranbrook Mall
0.8 km / 0.5 mi
Tamarack Centre
0.9 km / 0.5 mi
Key City Theatre
0.9 km / 0.6 mi
Cranbrook Memorial Arena
0.9 km / 0.6 mi
Cranbrook Aquatic Centre
1 km / 0.6 mi
Western Financial Place
1 km / 0.6 mi
Cranbrook Visitor Centre
1.1 km / 0.7 mi
Balment Park
1.1 km / 0.7 mi
Landmark Cinemas Cranbrook
1.2 km / 0.7 mi
Cranbrook City Hall
1.2 km / 0.7 mi
Studio & Stage Door Cranbrook Community Theatre
1.2 km / 0.7 mi
Rotary Park
1.3 km / 0.8 mi
Cranbrook Curling Centre
1.3 km / 0.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Room service
- Bar
- Restaurant
- Indoor freshwater pool
- Fitness
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Heritage Inn Cranbrook
100
reviews shown
Jason
0/5
Air conditioning didn’t work in the room
Mystery stains all over the room
Beds were worn out
Smelled musty
Bugs in our room
Front desk person (female with slightly brown tinted glasses) was no help - told me they were sold out. She said a manager could contact me but doesn’t know when
Hotel needs a major overhaul
Air conditioning didn’t work in the room
Mystery stains all over the room
Beds were worn out
Smelled musty
Bugs in our room
Front desk person (female with slightly brown tinted glasses) was no help - told me they were sold out. She said a manager could contact me but doesn’t know when
Hotel needs a major overhaul
Ron
Very dated rooms....breakfast was very good
BEATRIZ
Breakfast is poor
Andrew
Clean as it should be.
Calvin
On the most part it was good but having to pay for our breakfast wasn’t necessary.
Kevin
Will stay again if in the area
Lyle
Stayed on a Tuesday night. Small ac unit in room very noisy, also was on 2nd floor facing main drag. Very noisy with traffic and sirens. Room could have used a dusting but the bed was very comfortable. They give you a free voucher for breakfast. Poor selection. Would go to Dennys a block away next time.
Louise
It is a great location, walkable for dinner and breakfast.
The motel is a bit older, but they are working on updates it was very comfortable and clean.
The motel is a bit older, but they are working on updates it was very comfortable and clean.
Ray
The area where the breakfast was layed out was very hot. Could use a fan or ac. Breakfast it’s self was very good.
Paul
The bar was great, the room was comfortable, the breakfast was filling and the staff was helpful 👌
Alan
Hotel is ok, just a little run down.
Lloyd
Breakfast was awesome!
Air conditioning was very noisy!
Air conditioning was very noisy!
Doug
Had a great stay ,good breakfast each day ,thx
Shawn
Tried to get breakfast at their restaurant but couldn’t find a staff member. Rest of the stay was great.
Connie
Property is old and dated. The staff were helpful and friendly. There’s only so much you can do with an old hotel.
THOMAS
Excellent place clean friendly stuff great location to beach right across the street easy Peezy lemon squeezy
Laurie
Stayed 3 nights for a wedding. $500+/3 nights. Housekeeping and supplies replaced/replenished only on request. Hotel was comfortable enough but quite dated. Amenities were a bit sparse. Shampoo and body lotion. No conditioner or shower gel. Coffee in room but tea only on request. No kettle. Shower head desperately needs cleaning as it had almost no water pressure. Beds were comfy. Very thin lightweight covers. AC kept up during 34° heatwave. Breakfast was mediocre. Scrambled eggs, pork sausages, pancakes, fried potatoes, No fruit, yogurt, cereal. Milk and juice were empty. Staff were friendly. Drinks and snacks at the lounge were good. No elevator to second floor so just be prepared to be able to carry up the stairs what you bring.
Gordon
Area seems unsafe. At check-in we asked if our bikes were safe locked on our car. We were told if you don't feel comfortable take them to your room. The next morning the bikes were gone and same for another guest. We discovered they have had multiple issues with bikes stolen and cars broken into recently. They have one video camera out front with very limited view. They should warn their guests. Otherwise, we like this hotel for value, breakfast, TV Channels and other staff were friendly. Unfortunately, we will not likely stay here again. I feel bad for the staff who are trying hard.
Melanie
Clean enough to stay for the night.
Robert
None at this time
Nicola
Firm but comfortable bed. Spotless bathroom and bedroom. Amazing breakfast and service.
Appreciated the A.C. but very noisy at night. No safety lock door.
Overall highly recommend this hotel.
Appreciated the A.C. but very noisy at night. No safety lock door.
Overall highly recommend this hotel.
Trevor
.
Doug
Hotel is getting dated. Beds were comfortable, carpet is in need of replacement, pool needs repairs to the liner and ladder.
Buffet breakfast was good with the standard options.
Buffet breakfast was good with the standard options.
shawn
Out dated hotel but it is clean
Doug
The room was basic but clean and ok. The TV remote did not work. The included buffet breakfast is a joke
JJ
There was nothing wrong with this hotel and I would stay there again
James
I stopped in Cranbrook on a cross country drive. I picked this hotel because of the price and it met expectations; a clean bed and a quiet room. No issues, but nothing particularly great. The lady at the night desk was very friendly/helpful, the lady in the morning not so much.
Ryan
The front desk staff and \"events co-ord\" were especially good. We have eBikes and won't leave them outside. The staff were very accommodating with storing them each nite in one of the banquet rooms. Enjoyed our 4 nights in Cranbrook.
Tanya
Room was clean, quiet. Breakfast was very good and staff were friendly
Carolyn
Bed was very comfortable. There really wasn't any amenities in the bathroom and the temperature in the room was hot or cold!
kim
Hot tub and breakfast good but hotel very outdated
Lorna
Overall it was good. I just know how dirty the carpets are as I am a self employed carpet cleaner.
Lori
Clean comfortable and quiet.
Darrell
Breakfast was a buffet style , complimentary, but not warm enough, pancakes tough.
Kevin
Check in was slow, procedures seemed inefficient.
Staff are knowledgeable and helpful.
Room was clean & quiet, bed was comfortable. Property is older, showing some wear but reasonably well maintained.
Hot breakfast was very good. Staff could be more attentive as some of the \"clean\" plates had food stuck to them.
Staff are knowledgeable and helpful.
Room was clean & quiet, bed was comfortable. Property is older, showing some wear but reasonably well maintained.
Hot breakfast was very good. Staff could be more attentive as some of the \"clean\" plates had food stuck to them.
William
Don’t go here the pool is the worst and the gym was to
Jacklin
This hotel was likely built in the 1960s. Seems NEVER UPDATED. Wall air conditioners, old furniture, bathroom sink not draining properly. Carpet old and needing replaced. Cleaning staff did their best.
Spoke to manager about parking lot and eggs and her comment, \"We're doing our best\"
Do not recommend this for stays!
Spoke to manager about parking lot and eggs and her comment, \"We're doing our best\"
Do not recommend this for stays!
Glenda
Bathroom and bedding looked clean but the hotel is old and rooms “felt” dirty. I didn’t feel comfortable walking on the carpet barefoot in the room and the carpet outside of the room definitely needs to be replaced as well.
Gloria
The hotel is older but it was clean and the room was very clean. The buffet breakfast was average at best. Both mornings they were short on food and people had a hard time finding a clean table. They needed one more person to help. The staff that were working were fine just could not quite keep up. Not their fault
Michael
T
Brad
It was all good except the morning buffet. That wasn’t that great.
Charlene
How clean the rooms were
Denise
Nice to have a pool. Appreciated complimentary breakfast.
Colin
First room had hairs in the bed and the toilet seat was hanging on by one screw.
Changed rooms; second room was cleaner, but the mattress's were like a taco shell - roll straight to the middle. Shower had so little pressure, and the lamp shade all had water stains. As for the breakfast, it looked good but we were unable to attend because at check-in we realized that the booking did not include our daughter, so they were going to adjust the rates so she could attend the breakfast. At this point we expressed this was strange that our booking was incorrect and that we needed to run out early in the morning so we likely wouldn't even need the breakfast for the first night. In the end we did not receive their \"tickets\" for breakfast for either of the two nights we stayed....
Changed rooms; second room was cleaner, but the mattress's were like a taco shell - roll straight to the middle. Shower had so little pressure, and the lamp shade all had water stains. As for the breakfast, it looked good but we were unable to attend because at check-in we realized that the booking did not include our daughter, so they were going to adjust the rates so she could attend the breakfast. At this point we expressed this was strange that our booking was incorrect and that we needed to run out early in the morning so we likely wouldn't even need the breakfast for the first night. In the end we did not receive their \"tickets\" for breakfast for either of the two nights we stayed....
Lisa
Great stay!
David
Older hotel but it clean
Yina
Heritage Inn is definitely an older place that desperately needs TLC - it was okay for one or two nights, but it's debateable for longer than that.
Although everything seemed clean and the beds were okay comfort-wise, we did have issues - hallway carpeting had large wrinkles that pose tripping hazards, the airconditioner was old, super noisy and minimally adequate, when we put towels on the bathroom counter, they turned orange, the tub was plugged with a huge wad of hair, the room carpeting was in dire need of cleaning and the shower head was just barely adequate. The majority of the hot tub jets were barely working (two were okay). The complementary breakfasts were okay but you can tell they've had to cut some corners.
That being said however, the staff were good - very accommodating where we asked about security for our motorcycles - they switched us to a front facing room and let us park the motorcycles under the lobby overhang so that the front desk staff could see them at all times.
I understand that staff shortages play a role but most of our concerns were based on the establishment needing a serious upgrade. Sorry Heritage Inn but we likely won't be back for the money we paid.
Although everything seemed clean and the beds were okay comfort-wise, we did have issues - hallway carpeting had large wrinkles that pose tripping hazards, the airconditioner was old, super noisy and minimally adequate, when we put towels on the bathroom counter, they turned orange, the tub was plugged with a huge wad of hair, the room carpeting was in dire need of cleaning and the shower head was just barely adequate. The majority of the hot tub jets were barely working (two were okay). The complementary breakfasts were okay but you can tell they've had to cut some corners.
That being said however, the staff were good - very accommodating where we asked about security for our motorcycles - they switched us to a front facing room and let us park the motorcycles under the lobby overhang so that the front desk staff could see them at all times.
I understand that staff shortages play a role but most of our concerns were based on the establishment needing a serious upgrade. Sorry Heritage Inn but we likely won't be back for the money we paid.
Shirley
We had a lot of trouble trying to figure out our TV . Never got it working properly even though we had a maintenance guy show us . We’d shut it off and couldn’t get it going again .
Arthur
Excellent breakfast and staff, a bit noisy from highway and railway, only a few rooms used when they said were booked up. To pricey $. Also Expedia charged me for room in Minot I did not stay in!!!
Michele
The breakfast buffet was an added bonus, the young man working there was very polite
Martin
This property has gone a long way downhill since our last stay one year ago. You are greeted at the front door by a plethora of smokers and a generally poorly maintained exterior, and despite several e-mails and a phone conversation requesting a ground floor room, we were placed on the second floor, and there is no elevator. Finally we were accommodated but only after a request to cancel the booking and looking elsewhere. Property is an old building that is badly in need of renovation. The room faced front, was hot and noisy. Air conditioner was extremely loud (measured at 72dbSPL), and made it difficult to sleep with it running. Packing up to leave the next day had a convenient back door to a parking lot, but it was laden with staff also smoking. I would not recommend staying at this property again.
Anna
Love the town would recommend
Rick
Room was okay. Missing safety chain on door. Had popcorn under coach cushions. Breakfast was good
Sarah
Hotel was clean, but outdated, needs renovated. Rooms small and beds old and uncomfortable.
Jo-Ann
Good for a night
Bridgette
Nice place to stay. Nothing fancy and could do with a revamp but suitable for our stay. Seems like it’s far from things but was easy to walk into the city centre
Denise
Staff were lovely. The rooms are dated but clean.
Meachel
I have stayed here numerous times. It is always a quiet stay. The pool and hot tub are great and the fitness centre is pretty well stocked. The breakfast is a full sit down breakfast served to you in their dining room, not some gross buffet with watery eggs.
Keith
The hotel offers quite good value for the price
adam
.
Heidi
I had eggs benny and it was yummy!
Kendra
First impression when we walked to the door, the big rug outside was filthy and was not cleaned the whole weekend. To the right of the doors was a pile of puke that was never cleaned up.
The room and bed was clean but you had to watch that the toilet didn’t continue to run and if you turned on the water for a bath, the shower leaked out like crazy.
The breakfast Buffet was ok but the bacon was cold and extra crispy.
The pool and hot tub were alright. They were clean but the jets didn’t work in the hot tub and we had to hunt someone down for towels. All minor things yes but things that could be easily fixed I’m sure.
The room and bed was clean but you had to watch that the toilet didn’t continue to run and if you turned on the water for a bath, the shower leaked out like crazy.
The breakfast Buffet was ok but the bacon was cold and extra crispy.
The pool and hot tub were alright. They were clean but the jets didn’t work in the hot tub and we had to hunt someone down for towels. All minor things yes but things that could be easily fixed I’m sure.
Chelsea
The room was clean, beds were comfy, check-in was a breeze, we had an enjoyable breakfast and I’ll say the only complaint was the temp of the pool and hot tub which were quite cool. Once we were in and moving in the pool it wasn’t too bad.
A few updated features would be great (USB ports) but otherwise was happy with the stay.
A few updated features would be great (USB ports) but otherwise was happy with the stay.
Mary
This is an old and dated hotel that has not had any updates done in a long time. There are a lot of issues, but it is inexpensive compared to others nearby.
The vent fan in the bathroom does not work to clear the steam and they instruct you to leave the bathroom door shut, so the steam won’t interfere with their smoke detectors, which makes the bathroom very foggy and wet the whole stay. The sheets and towels were all very clean and there were no bugs or anything, but it is a dated slightly rundown place. Still OK for the value.
Breakfast buffet was warm food but limited options. Not bad just not great. Staff was nice.
The vent fan in the bathroom does not work to clear the steam and they instruct you to leave the bathroom door shut, so the steam won’t interfere with their smoke detectors, which makes the bathroom very foggy and wet the whole stay. The sheets and towels were all very clean and there were no bugs or anything, but it is a dated slightly rundown place. Still OK for the value.
Breakfast buffet was warm food but limited options. Not bad just not great. Staff was nice.
Brent
Change the noisy AC units out to new ones
Greg
Just my bace camp to go to Radium Hot Springs on day trip
Breakfast included every morning
Beer and burger dinner
Breakfast included every morning
Beer and burger dinner
Staceylynn
Very comfortable King Bed and kind staff, decent buffet breakfast included!
Lani
Super rundown and the carpet was gross. Couldn’t believe there was a $250 deposit for one night! Breakfast was delicious though.
Shari
Very friendly and helpful staff! Nice hot breakfast in the morning.
James
Updated & delightful. Staff very helpful. Hot tub was super clean. Would definately stay there again.
Dennis
The room was clean. The air conditioning was a little lacking. The staff was very helpful. The complimentary breakfast was good and the food service at supper was good as well
Deborah
The room was old but clean. It is due for some updating but the beds were comfy and no noise issues even though we were near the road. Food special in lounge was really good and the breakfast was good as well.
Daniel
Very clean. Peaceful and quiet just the way I like it on a get away.
Robert
Rooms were clean. Breakfast was excellent. Hot tub was good. Supper at the restaurant was good as well.
Tymur
Not usually give reviews but I have to on this one. From hair and bugs in bed sheets to 3am neighbours with extremely loud noises, having a party night in their bub that had people hanging out by the windows and smoking weed and of course the train tracks next to it. Lady in the breakfast place was the only positive experience of that stay.
Cameron
A little dated but clean and met our needs. The full breakfast included was a bonus. Pool and hot tub were okay but dated. Disappointed I couldn’t use the pool/tub at 7:00am when it was supposed to be open because maintenance ‘hadn’t serviced it yet’ and wouldn’t open until 7:15am. Was inconvenient for me. Good location, close to amenities and food, felt safe.
Don
Easy place to stay. Parking in the back was helpful. Walked to dinner one night. Had breakfast one morning. Typical hotel breakfast. The weekend we stayed there was a soccer tournament in town and the hotel was filled with rowdy teenagers. Made the hallways crowded and noisy. Will stay again.
Gerald
The hotel was a decent place to stay for a night. Our room was clean, but it had a very noisy bathroom fan that you could not have on at night. We used a nightlight instead of the bathroom light which is hooked to the fan. The fan would wake everyone up if used during the night.
Kyle
The hotel is very run down and old. In desperate need of some upgrades, especially in the bathrooms. The pool is dirty and not well maintained, hot tub was milky looking. We did not use either.
The in house restaurant was ok.. got food vouchers ($16) for breakfast, but the food was meh. The omelettes we ordered were like rubber and not appetizing at all. We have stayed at this hotel a few times through the years and nothing has changed. Staff are friendly and helpful but unfortunately, we won’t stay again.
The in house restaurant was ok.. got food vouchers ($16) for breakfast, but the food was meh. The omelettes we ordered were like rubber and not appetizing at all. We have stayed at this hotel a few times through the years and nothing has changed. Staff are friendly and helpful but unfortunately, we won’t stay again.
Samantha
room and overall experience were mediocre, but what really impacted my stay was the lack of customer service. I approached the front desk and asked if it would be possible to switch rooms due to concerns with my current one. Rather than trying to help or explore options, the staff member was dismissive and unhelpful.
I understand that room changes aren’t always possible, but a little effort and professionalism would have gone a long way. Based on this experience, I would not choose to stay here again and wouldn’t recommend it to others looking for good customer service.
I understand that room changes aren’t always possible, but a little effort and professionalism would have gone a long way. Based on this experience, I would not choose to stay here again and wouldn’t recommend it to others looking for good customer service.
Sheldon
Very good value for money, with an excellent and generous breakfast included.
Ben
Breakfast was \"Mystery \" Meat, toilet was noisy all night, one light in the room has flickering issues.
Gary
The windows are thin and all you here is beep beep beep at 5am
Karen
The venue is looking its age. But it’s clean and comfortable. Even the AC worked!!
Meagan
The room was clean and the staff was friendly!
William
Older hotel showing signs of wear.
Because the hotel does not have a elevator, had to special request a main floor rooms. What was not clear when booking, was on which floor where the various room options.
My wife and I have mobility issues. To compensate, we bring additional removal support aid for the shower. This is a common definciancy of may hotels.
Because the hotel does not have a elevator, had to special request a main floor rooms. What was not clear when booking, was on which floor where the various room options.
My wife and I have mobility issues. To compensate, we bring additional removal support aid for the shower. This is a common definciancy of may hotels.
Myron
Room was okay. Bed and bathroom were clean but room, and hotel as a whole, is overdue for modernization updates.
Neil
Very disappointed with the overall experience at this hotel.
We found a wet towel on the bathroom counter when we walked in.
The hot tap leaked a little.
The coffee area had not been replenished.
I went down stairs to bring these issues to the attention to the clerk.
The clerk was speaking to another client and was using foul language. That client might be OK with that kind of language but I would not expect that from a custome facing employee.
I doubt we will be back.
We found a wet towel on the bathroom counter when we walked in.
The hot tap leaked a little.
The coffee area had not been replenished.
I went down stairs to bring these issues to the attention to the clerk.
The clerk was speaking to another client and was using foul language. That client might be OK with that kind of language but I would not expect that from a custome facing employee.
I doubt we will be back.
Vincent
Old building with very limited quality. Air conditioner machine ran like a manufacturing plant.
Jennifer
Staff were amazing and helpful and full of jokes and smiles
Petra
A comfortable, clean room and good location for our travels. Friendly staff.
Raiya
Pet friendly room was off to the side and down 4 steps so you couldnt use a luggage cart, lots of garbage externally around property, amd the ice machine didnt work, could not find any staff in the to sit us or serve in the restaurant none of these things were the end of the world, just inconvenient
Cherie
The rooms were clean, staff were friendly and helpful! Breakfast was good!
Brenda
Was the worst room we have ever stayed in. There was a dilapidated old chair in the corner which when moved had an empty vodka bottle behind it. The chair was vinyl and peeling on the arms and seat. Looked like it had come out of the dump. The chair at the desk was not safe to sit on. Traffic noise made it almost impossible to sleep. The air conditioner was musty smelling. We didn’t stay for breakfast because we were in too much of a hurry to leave.
Daniel
Room was dirty when we first checked in, and had multiple problems with the toilet breaking down, and the toilet constantly ran and was noisey
Sam
This was a mistake but now I know better. Aside from allergy problems (even after I vacuumed my room myself), I didn't sleep much because of several trains on 1 side and road traffic on the other. The only good things were the gym and breakfast. Vijan was very good there in the breakfast room.
Jasmine
The staff was fantastic the room was clean but older
Mark
Didn’t get the heating/cooling quite right but this place is more than comfortable for a quick overnight stay. Breakfast arrangement with coupon for $16 provided much better options than usual continental breakfast. I’ll stay there again- no problem!
Erich
Clean room
Limited but ok breakfast
Limited but ok breakfast
Location & surroundings
Heritage Inn Cranbrook
Cranbrook Street North, 803, Cranbrook, Canada
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Heritage Inn Cranbrook
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