Name: St Eugene Golf Resort & Casino
Address: 7777 Mission Road, Kimberly, V1C 7E5, CA

10/10

Exceptional

25 Jul 2026

Melanie

.

8/10

Excellent

24 Jul 2026

Garth

Over all the staff was helpful and e
ngaging. I have one negative remark. We had dinner in the fine dining restaurant. We did not make reservations. We we got there there no other being used. We asked if we could have a window table and were told they were reserved tables. We were seated at a table next to the bar where staff was going by frequently. The whole time we were there only 2 table were used. We spent $135.00 and had to sit at a less then desirable table.

6/10

Pleasant

24 Jul 2026

Rebecca

A

6/10

Pleasant

23 Jul 2026

Sarah

Not sure what I would say about this place

10/10

Exceptional

21 Jul 2026

Greg

We really enjoyed our stay and the facilities. Thank you

10/10

Exceptional

21 Jul 2026

Raelynn

Nice property. Like the convenience of “to-go” area in the lobby for a quick morning coffee for the road.

Family

10/10

Exceptional

20 Jul 2026

Taura

Clean, well maintained and friendly

Partner

6/10

Pleasant

19 Jul 2026

Janine

Beautifully kept gardens and spectacular view of mountains. However, the airconditioning did not work the first night until 2 am. Struggled to sleep in 86F/30C room. Staff were understanding and maintenance came to the room twice to check. We shut the curtains the following days. Bathtub slow to drain.

Friends

4/10

Poor

19 Jul 2026

Dena

Couldn’t get checked in until 4:30. Seems times to check in are getting later and later. Front desk staff don’t seem very knowledgeable. Found out when we are getting ready for dinner that the restaurant is closed on tuesdays. Had to eat in the casino. We did enjoy the food there at least. The casino is fun for a couple hours. The hotel is in a location where there is not much to do. It is located on a golf course… we didn’t play. But it didn’t look like the best course. We stayed in the historic part of the hotel. It is dated so you must enjoy the history of it.. there was a septic leak and bad smell on the main floor one day… so I would definitely stay on the upper levels. There was nothing that would make me want to stay there again unfortunately.

Partner

6/10

Pleasant

18 Jul 2026

Christie

We had a balcony room and when we went to sit on the balcony we noticed the previous guests had sat out there and cut their toe nails which were scattered all over. Very gross to sit out surrounded by. It took several hours and 2 complaints to get it taken care of. No urgency to clean up someone else’s disgusting mess.

Family_with_children

6/10

Pleasant

17 Jul 2026

Alan

Room was cleanish, food in the restaurants was okay but nothing spectacular.

We stayed a few years ago and at that time the food was fantastic, now has a slight decline in taste and quality.

Partner

10/10

Exceptional

16 Jul 2026

mark

Very nice facility, excellent staff, the hotel, the golf course, everything was wonderful.

Partner

8/10

Excellent

16 Jul 2026

Mark

No dining Sunday to Wednesday which we did not know.

Partner

10/10

Exceptional

14 Jul 2026

Kim

There is always lots to do at St Eugene. The restaurants were excellent, and the outdoor pool for hot days is always a treat. Rooms are big and spacious

Partner

2/10

Poor

12 Jul 2026

Mitchell

The room had long strands of jet black hair all over the bathroom. I’m bald so it wasn’t mine. There were silverfish in the room likely because of the cut open screens on the windows. The room was musty smelling and dim. The bathroom fixtures were ill working and pointed so the water jetted immediately into the middle of the bathroom. The air conditioner sounded like a jet engine when it came on, which was every 5 minutes. The walls were paper thin, we kept thinking people were entering our room when it was a room down e hall it was that clear. The bathrooms in all adjacent rooms could clearly be heard. Every detail. The golf course was mostly u available because of a large wedding that took over the entire resort making the use of amenities impossible. The parking lot was over full, and the wedding goers were parting and it was extremely loud. Our unsatisfactory room was brought to the managers attention and she didn’t care too much about our disappointment. She instead claimed it was because we booked with Expedia rather than the hotel. I guess they give awful rooms to those who book through 3rd party sites?
Perhaps if you are lucky enough to request and get a room in the main historic building and are there when it isn’t dominated by a bunch of drunk kids, it might be a 3.5 star. Sorry… not a good experience and no effort made to make it one.

Pet

10/10

Exceptional

11 Jul 2026

Robert

St. Eugene’s was an exceptionally beautiful property. The history of the building and lands was beautifully displayed. We were fortunate to stay in the old hotel and absolutely enjoyed it. We dined at all three restaurants and were very happy with each experience. We highly recommend staying at St. Eugene’s.

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

David

Front staff was not very friendly, they seem to add an amenity charge of $16 after you leave site and don’t refund the deposit right away, still waiting. Rooms are very thinned wall.

6/10

Pleasant

09 Jul 2026

Bruce

Our room was 80 degrees. We couldn't figure out the thermostat and two different staff took over a half hour to figure it out while my wife was in bed exhausted from travelling. Also one reason we chose to stay here was the restaurant (Numa) but it was closed which was not clear in the booking information. Not open Monday or Tuesday.

Partner

10/10

Exceptional

06 Jul 2026

Jacqueline

Clean, relaxing property with outside pool. We went for a wedding. Perfect venue.

Partner

8/10

Excellent

06 Jul 2026

Tamara

Great stay overall! Check in staff were not very friendly the first day, he must have been having a bad day. Other staff in the halls and cleaning etc. were not as courteous as might be expected at a resort. Though noticeable,, this didn't take away from the wonderful stay. All of the restaurants had very friendly staff and great service! Great pool and garden areas. Excellent venue for large event. Excellent food!

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Brian

Love staying here. Full of historic references and future promise. Hope the steam room works next time. Room was clean,

8/10

Excellent

04 Jul 2026

kenneth

The television in our room did not work and the people at the front desk were unable to help. They also said that there was nobody from the maintenance department working.

To rectify the problem, they switched us to another, smaller room. It was clean and comfortable. Initially there was a LOT of hallway noise, with boisterous people yelling down the corridor until nearly midnight. After that, it quieted down.

Partner

8/10

Excellent

03 Jul 2026

Heather

Best breakfast of our week long trip so far! Delicious and generous amounts. Highly recommend.

Family

10/10

Exceptional

03 Jul 2026

Monique

This was a memorable stay. The historic significance was really informative and so compelling. Happy that our money spent is going to the communities that have been impacted.

The grounds were stunning! Beautiful gardens and well kept. We enjoyed the gym, golf course, casino and comfy bed. Huge rooms and really nice staff sealed the deal. Numa restaurant was farm to table deliciousness as well!

Partner

8/10

Excellent

02 Jul 2026

David

Need to increase awareness of the 19th Hole lounge option - especially in Mon/Tue when hotel lounge/restaurant closed.

Business

10/10

Exceptional

01 Jul 2026

Tina

Great place to go for golf

6/10

Pleasant

01 Jul 2026

Savannah

The beds were extremely uncomfortable, lumpy and felt over used. The rooms are old of course, but there is no vent system in the bathrooms and the room was hot. The elevators went down for most of a day which made bringing stuff up and down for a wedding really difficult. It’s a decent hotel and the area is absolutely beautiful but it’s not worth $250 a night.

Family_with_children

10/10

Exceptional

30 Jun 2026

Gladys

The room staff, breakfast were all great.

Family

10/10

Exceptional

26 Jun 2026

Glen

Great property. Quiet and away from town. Everything you need in one place.

Friends

10/10

Exceptional

24 Jun 2026

Anita

A huge shout out to the staff at St. Eugene. They were all very helpful and super friendly.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Silvana

Beautiful place to stay and staff were very friendly and accommodating

Friends

10/10

Exceptional

24 Jun 2026

Crystal

Loved the pool and the beautiful view

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

duane

One of our favorite traveling destinations. Great staff, excellent food.

Partner

4/10

Poor

23 Jun 2026

Ed

Inadequate close parking for hotel guests.
No orientation for site amenities (pool, restaurants) at check in. Misinformed about restaurant openings.
No housekeeping for 2 day stay, even after asking twice to have done.
Rooms are needing renovations.

Family

10/10

Exceptional

22 Jun 2026

Larysa

Nice place to stay

10/10

Exceptional

22 Jun 2026

Tammy

Absolutely beautiful property. The mission was a wonderful place to stay. The casino was fun. The golf course café had excellent food and the golf course was the prettiest one we've seen. Would definitely recommend.

Partner

10/10

Exceptional

20 Jun 2026

Dale

Overall great

Partner

2/10

Poor

18 Jun 2026

Della

Was told hot tubs were working. We specified that we would be moving a reservation from in Cranbrook just to enjoy pool and hot tubs. I spoke to receptionist at the hotel via phone. Arrive to find #1 hot tubs are cold, jets not working. #2 breakfast is in restaurant, expensive. #3 steam room not working. #4 small barking dog left in room next to us, no owner present. This was a dismal stay. Was supposed to be a nice, special weekend trip. Had to debase myself asking for a discount to room. Plus, drink machines charge you $10 for one drink, and machines show the WRONG drinks on the front. Don't expect respect, or facilities to work if you book.

Family_with_children

8/10

Excellent

18 Jun 2026

John

Our stay was good . The only issue we had was the beds were not that good for sleeping. Also the one bed was only about a foot from the wall making walking around it a challenge. But I won 90 bucks in the casino so that was good lol.

Partner

10/10

Exceptional

17 Jun 2026

Patty

All staff were so kind and helpful. Everyone was happy from housekeeping ,front desk, and casino staff. Golf course is amazing. Great place to stay!!

Partner

10/10

Exceptional

16 Jun 2026

Carol

Staff are very welcoming, friendly and professional

Partner

8/10

Excellent

15 Jun 2026

craig

Staff are awesome, beds are real comfy and HUGE., the room had a very wierd musty smell, we opened the patio door and turned on the central fan to help it go away, but if you left for a bit and went back, the smell was there. I did ask for air fresher and when asked the room number 2132, she replied oh the musty smell. It didnt really effect our stay well maybe a little

Partner

10/10

Exceptional

12 Jun 2026

Kelly

Overnight for golf. The room was clean and comfortable. A mature clientele, so pretty quiet. (Which I appreciate) The grounds are lovely and the course is in great shape!

Friends

10/10

Exceptional

12 Jun 2026

Steve

Great hot tub hours…………..

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Douglas

Great pool are but could use some landscaping. The food was excellent too n the casino and the golf bar. The room was very clean and the staff were very accommodating.

Partner

10/10

Exceptional

08 Jun 2026

Brittany

Clean and wonderful place to stay for a large group booking, golf and stay were perfect to have in one location! Staff was great and made it a wonderful experience!

8/10

Excellent

08 Jun 2026

hongjing

I like the building well maintained, food is good, customer service is nice as well, water cattle with lots calcium, I switched one and same condition, it seems never be cleaned , if possible for hose keeping use soda mix vinegar to wash it will be great.

Partner

6/10

Pleasant

02 Jun 2026

Anik

The carpet in the room had not been vacuumed in a while. The shower head was clogged with calcium deposits.

Partner

10/10

Exceptional

02 Jun 2026

Cathy

Was first time. Did not know it was former Residential School. The history was interesting to look at and read. Room was nice size and clean. Also very quiet

Partner

8/10

Excellent

02 Jun 2026

carla

The beds and pillows were amazing. Room was great. Herbal tea selection would have been nice. Rubber bathmat for tub excellent. As someone who has a slight disability, that was much appreciated.

Self

10/10

Exceptional

01 Jun 2026

Lester

Great place

Family

4/10

Poor

31 May 2026

Denise

The resort itself is a perfect location
A challenge to find your check in & your room.
Our room was sooooo dusty - i wrote “ clean me” & “dirty” i have pictures.
Long black hair in the tub. Just a few things.
Told the front desk & showed pictures - they could care a less. Really not much reaction 😢
For what you pay - it should be clean!!!!!

Partner

8/10

Excellent

30 May 2026

Tracy

Room was clean.

Partner

4/10

Poor

30 May 2026

Mark

The reason for the poor review is we had booked a 1 bedroom suite for our anniversary. The room had a fireplace that did not work. The tv in the room did not work. Staff was great and tried to get working and even called maintenance but no one could get these items working. We booked through Expedia. They contacted the hotel and confirmed issues and asked for credit. The hotel allowed a 30.00 credit on a 220.00 us room rate. The lesson here is to book direct with hotel rather than a 3rd party app like Expedia. Expedia has no leverage or control on the hotel. if you have a problem it is best to deal with hotel direct, you have more options.

Partner

8/10

Excellent

30 May 2026

Phoebe

Beautiful property, nice rooms and wonderful staff. I would definitely stay here again.

Self

10/10

Exceptional

28 May 2026

Jeffrey

The standard King room was very comfortable and was as good as expected.

Partner

6/10

Pleasant

27 May 2026

David

Pool and jacuzzi were nice, although they closed too early for us. Especially since it’s no where near any guest rooms.
Left a brand new hat in the change room and I was last one out as the pool/hot tub was closed. Called next day after checking out and no hat. Makes me wonder if they clean the change rooms, and if they do, staff there are either not thorough, or they are not honest.

Partner

10/10

Exceptional

25 May 2026

Richard

Room was very clean, place is a little dated, restaurant was good, food was good. Find it a little strange that you gave to pay for drip coffee at zhe front desk, but overall a pleasant stay!

Partner

10/10

Exceptional

24 May 2026

Wade

Very nice place to stay nice staff

6/10

Pleasant

23 May 2026

Catherine

Beautiful area.

Partner

10/10

Exceptional

22 May 2026

Ty

Pool and golf was relaxing

Partner

10/10

Exceptional

20 May 2026

Robert

Nice clean, quiet room with comfortable beds. Beautiful grounds, always beautifully maintained. Dinner in the casino was also good.

Partner

4/10

Poor

20 May 2026

Pardis

The staff were welcoming and friendly, but unfortunately the room was quite outdated. The toilet paper holder was broken, the heating system fan was extremely loud, and there was no phone in the room, so I had to go to reception whenever I needed assistance. I also noticed stains on the bed sheets and hair in the folded towel which was disappointing. Overall, my stay was not comfortable, and I would not recommend this hotel.

Family_with_children

8/10

Excellent

19 May 2026

Ina

The dining options were good but I would have liked to get a delicious decaf latte. In room and restaurants only had decaf drip...and it wasn't very good. Perhaps the \"Grab & Go\" counter could offer up more coffee options?

Family

10/10

Exceptional

17 May 2026

Bobbi

Great!

4/10

Poor

13 May 2026

Tyler

T

Self

10/10

Exceptional

12 May 2026

Matthew

Stayed here a few times. I'm always happy with everything.

Self

8/10

Excellent

10 May 2026

Elvin

The setting is beautiful! Our room was a bit cramped- small for a King room. The toilet wasn't working too well - and office chair was broken - leaning. Otherwise it was all good. A special place to stay.

Partner

8/10

Excellent

04 May 2026

Mike

Beautiful location

2/10

Poor

03 May 2026

Joyce

Amazingly ignorant Casino manager, led by Bev.

Was profiled as being drunk and slurry. But was just drinking diet coke and a stroke survivor. Absolutely disgusting and blatant abuse of power. Surprisingly racist for an indigenous establishment.

8/10

Excellent

03 May 2026

Shirley

Friendly and helpful staff, beautiful property, a great location. It’s by far our favourite place to stay in the Cranbrook, Kimberly area.
Minor things, TV was confusing, all light bulbs should be updated to LED, the shower controls were not intuitive.

Partner

8/10

Excellent

01 May 2026

Jacqueline

This was our second stay at St. Eugene. I have found when booking through Expedia you are given a less desirable room.
The overnight stay was good. The only issues were that the door to the room had a non operable lock and we used only the flip over latch. A proper door lock is most important during a hotel stay.
There was one bedside lamp only and it didn't work.
It seemed that the beds were smaller than actual 'queen size'. I could be mistaken.
The casino was fun.

Partner

10/10

Exceptional

01 May 2026

Myron

Very clean and relaxing

Family

8/10

Excellent

30 Apr 2026

Kendra

The room was ready when we got there and it was clean. Also the staff were all great.

4/10

Poor

30 Apr 2026

Daniel

Tried to cancel my reso at 2pm for a 4pm check-in due to overbooking. Tried to get me to pay to stay at a motel down the road instead. Wasn't until around 5:30 where they said they have room for me at St. Eugene. Very bizarre last minute scenario that jeopardized my reservation that was made a month prior right before check in.

Family

8/10

Excellent

29 Apr 2026

Theresa

Staffs are friendly and helpful. Just on the last day of stay, there was no housekeeping service in the room.

Partner

6/10

Pleasant

29 Apr 2026

Karrie Ann

We were pretty disappointed that our room was not cleaned after day one. We are out of coffee towel towels. Beds weren’t changed. When we left for breakfast, there was a maid cart two rooms before us when we got back to the room at 4:30 there was a maid cart. Two rooms passed us and yet our room was not done. I had to ask for more coffee, more towels, etc. for what I paid per night. I was disappointed other than that. The food was great. The people were great.

Partner

10/10

Exceptional

26 Apr 2026

blaine

Perfect

10/10

Exceptional

20 Apr 2026

Rita

Room was very nice and clean. Had supper at casino was very good very nice atmosphere

Family

10/10

Exceptional

19 Apr 2026

Laurie

The staff are very good. The room was very nice and the resort was very cool.

Partner

10/10

Exceptional

18 Apr 2026

Debra

I loved the quiet. Very peaceful. Food was very nice as well. Staff were wonderful.

10/10

Exceptional

13 Apr 2026

Tammy

Stayed for only one night while in town for a funeral. Clean, renovated room and great service!

Family

8/10

Excellent

13 Apr 2026

Vicki

The hot tub, and pool were great.

Family

10/10

Exceptional

12 Apr 2026

Richard

Excellent food service. Both appetizing and appealing in presentation.

Self

10/10

Exceptional

12 Apr 2026

Aaron

Stay was perfect.

Partner

10/10

Exceptional

12 Apr 2026

Wanlin

Nice and clean room. The heated swimming pool is great and the hot tub and the sonna as well.

Partner

8/10

Excellent

12 Apr 2026

Stephen

No breakfast.
Had early morning flight so they didn’t have any fresh coffee to go.

Self

8/10

Excellent

10 Apr 2026

kendra

Lovely hotel, check in process was rather slow. I had a two queen bed, the beds were incredibly soft and not very comfortable.
However the restaurant and lounge were great!

Self

6/10

Pleasant

09 Apr 2026

Claudette

The heating/cool in room system was loud & woke us up every time it started. We did not eat at the breakfast room due to prices!. At the price per night for the room, we were expecting Free Continental Breakfast therefore we chose to eat at a nearby ABC Restaurant. It was a first time experience at that resort but we will not go back..too expensive.

Partner

10/10

Exceptional

08 Apr 2026

Sarah

Clean room!

6/10

Pleasant

08 Apr 2026

Douglas Perry

Well, I wrote the resort prior to arrival about their misleading best price guarantee. No reply. Resorts usually have complimentary coffee in lobby and robes so guests can get and from the pool. Nothing. Casino no longer has card games. Just VLT's. Worst of all, toilet was installed far too close to wall. That was a surprise and uncomfortable challenge. Someone with larger dimensions would be forced to use the lobby washrooms.

10/10

Exceptional

07 Apr 2026

Leah

The room was spacious and comfortable. Staff were so accommodating. The restaurant serves great food and some interesting cocktails.

Friends_and_family Family

2/10

Poor

06 Apr 2026

Audrey

Dont book in unless it is in person i was locked out of my room i booked on expedia my guest checked in and had both keys told them i was missing a guest they knew she had booked into my room and acted like they had no idea who i was sent me to cassino i played for 3 hrs then asked if my room was ready they again asked my name and said oh your already booked in ill just give you an extra key pure incompatence i went to my room where my guest was fast asleep in her bed after i had asked everyone at the property if they had seen her plus they said she had given her name was not me felt like i was held hostage outside my room so i would spend money at beakfast reastraunt and then 3 hours playing in the cassino while all the while they had checked my guest into my room and gave her both keys was not impressed at all other then that was nice place full of nice guests friendly guests nice wait staff i ended up leaving a day early didnt want to stay there more than 1 night i will not be back not my kind ofplace at all booked another room elsewhere in person for my last night in cranbrook i was there for medical appointment .

Friends

8/10

Excellent

06 Apr 2026

Gail

I like this hotel.

Partner

8/10

Excellent

06 Apr 2026

Rebecca

The staff was very friendly and courteous. Our room was sufficient and clean. I have no complaints overall. If I could say one thing, the coffee in the room left something ro be desired. The Kuerig was easy to use but the provided pods were either old and stale or just not good. When you start your day with a coffee, it really does need to be Great.
However, over all our stay was great and we will come back the next time we head to Cranbrook.

Friends_and_family Family

8/10

Excellent

05 Apr 2026

Alyssa

Sweet resort with beautiful views but prepare to have to go into town / eat in your room and not eat at the hotel with your young children. I have a 2 year old and didn't realize there wasn't a kid friendly restaurant there.. one is in the casino and the lounge has entrees for $40 each and very limited options. Otherwise the room was nice and clean!

Family_with_children

10/10

Exceptional

04 Apr 2026

chris

Breakfast menu was small and was a little pricey,
but that’s to be expected at a resort.

The jets in both hot tubs were not working very well, but at least the hot tub was hot unlike other places I’ve stayed and it was luke warm. The steam room was out of service. The heated pool was great.

Partner

10/10

Exceptional

03 Apr 2026

Kenneth

We went there to celebrate our 50th Wedding Anniversary. Brenda and the other staff were exemplary in welcoming us and checking in. We had a great dining experience in the Numa restaurant. Room was perfect. If we hadn't lost $250 in the Casino it would have been better but I blame no one for that!!!

10/10

Exceptional

27 Mar 2026

Fernando

It's a unique place to stay with the benefits of dining and a Casino (and golf in-season if that matters). The gym could use some newer equipment, but there's quite a bit in there. The pool/hot tub is nice! The casino is on the smaller side, but has lots of variety as far as slots.

Self

8/10

Excellent

23 Mar 2026

Tara B

The Saturday evening dinner was the highlight. We dressed up and went up for dinner and I ordered the mushroom ravioli and it was to die for!. Parking is limited to the main hotel entrance but we didn’t mind the walk from the other farther parking lot, the weather and the scenery were perfect for taking it all in!. For some reason the spa was closed and filled with furniture wrapped in blue moving blankets and rows of moving blankets. I hope they have a full renovation happening.!! Be so nice to see this beautiful place updated and a fresh spa to visit!. All in all was a fabulous weekend away and as always the staff are what make the place; and this place has incredible staff! 💛❤️

Friends