Name: JW Bucharest
Address: Calea 13 Septembrie, 90, Bucharest, 050726, RO

10/10

Exceptional

02 Aug 2026

frances

Included breakfast was great. Buffet included made to order omelets

10/10

Exceptional

01 Aug 2026

Paulette

Excellent property

10/10

Exceptional

27 Jul 2026

Dean

They were very courteous

10/10

Exceptional

27 Jul 2026

Denise

Top notch.
Local shops, banks, and restaurants a block away. Public transportation. Walk to old town.
National cathedral across the street.

10/10

Exceptional

24 Jul 2026

Florin

Great experience!
Love the comfort of the Family suite!

Friends_and_family Family

10/10

Exceptional

23 Jul 2026

Dean

It was great

6/10

Pleasant

16 Jul 2026

Patrick

As a JW Marriott property I was expecting something a little more grand. The exterior is just extremely bland, and I understand it’s on a main road so it can not do much, it just felt lacking in some places. The staff are somewhat cold and seem not want to assist unless you are spending money on the extra amenities. The room itself was very spacious and clean, the only major complaint for the room is the bed and pillows feel like cement.

Family

8/10

Excellent

15 Jul 2026

Gary

Arrived in beautiful hotel,met with friendly efficient service and went to room which was attractive and very nice and clean. Only problems were limited tv stations and
limited tea making facilities. Food in restaurants was excellent.
Overall a lovely experience!

Partner

10/10

Exceptional

14 Jul 2026

Adolph

They were ready and very nice to us.

Partner

10/10

Exceptional

12 Jul 2026

Oday

This was our second year staying here, and it was just as great as the first. Booking the family suite with breakfast included is definitely the way to go—the food is excellent, and my family absolutely loves the store on-site. The entire staff, from the reception team to everyone else, is wonderful. A special shoutout to Kavinda, who went above and beyond during breakfast to help out with the kids' requests. We will definitely be back!

Family_with_children

10/10

Exceptional

07 Jul 2026

HAKAN

Very delicious breakfast.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Oren

High class restaurants at the hotel. Steakhouse and the Italian one.

Self

8/10

Excellent

03 Jul 2026

Larisa Iulita

Très belle expérience générale malgré le fait que l,établissement est assez dispendieux pour la Roumanie -surtout le restaurant terrasse vraiment overpriced-mais personnel agréable, les valets-surtout Georges-très utiles et connaisseurs,une bonne source d,information.
Une très bizarre règle pour la piscine avec des casques de bains obligatoires,je voyage énormément je n,ai jamais vu cela nulle part.invest in a filter.
L,eau gratuite cela aide pour l,expérience avec les grandes chaleurs.
,aussi quand on appelle le service est rapide et très aimable.
Bien situé pour visiter Bucharest et déjeuner bien garni.
Pas de ventilation dans la salle de bain alors bâtiment vieux possiblement.je recommande cet établissement.

Family

10/10

Exceptional

30 Jun 2026

Robert

Beautiful hotel. Great location. Super staff.

Friends_and_family Family

8/10

Excellent

26 Jun 2026

Clifford

The hotel and staff were excellent, but don't bother to eat at the steak house. It is absurdly overpriced, and the ribeye steak was mostly fat.

Partner

10/10

Exceptional

26 Jun 2026

Rajaram

Its opposite the Cathedral and Parliament - but away from Sector 1 which is a buzzing area.

Family_with_children

8/10

Excellent

26 Jun 2026

Daniela

The food at Olea restaurant was mediocre but priced for a Michelin star. The service was poor at best .

Family_with_children

10/10

Exceptional

22 Jun 2026

Zoltan

Everything perfect. Bucharest is not going to be our favourite city I'm afraid, but the hotel made our stay memorable. The rooms are a bit dated, but still opulent and radiates old money vibe. The only letdown was the spa area as it is managed by an external company who also manages the gym and overall it doesn't match the 5 star luxury that you experience everywhere else.

Partner

10/10

Exceptional

09 Jun 2026

Gilles

Hôtel de très confortable et le personnel très attentionné.

Partner

10/10

Exceptional

08 Jun 2026

Jeanyne

Great place to stay for an early morning flight.

Partner

10/10

Exceptional

02 Jun 2026

Manuel

Just amazing.
Really convenient

Business Self

10/10

Exceptional

30 May 2026

Jeanyne

Everyone I felt with was extremely helpful and polite.

Partner

10/10

Exceptional

18 May 2026

milan

The best hotel we stayed in our vacation trip through Europe.

Friends_and_family Family

10/10

Exceptional

16 May 2026

Daniel

I cannot thank the team at JW Marriott Bucharest enough for their constant support, exceptional resources, and unprecedented level of communication and dedication to my needs.

Prior to my stay, I contacted JW Marriott to explain that my intention during the visit was to conduct a marriage proposal. My request was accepted with great warmth and sincerity. Although there was not a huge window of time to organise such an event, the task was met with great enthusiasm and tenacity.

The team was able to source one of the world’s current Top 50 photographers, along with botanical features that had to be imported into Bucharest. The Steakhouse restaurant was reserved exclusively at my personal request, and the service provided by Dorin was second to none — the best I have yet encountered.

The mood was perfectly set, the team had their fingers crossed, and of course, she said YES!

The staff even managed to prepare the room with a rose petal display and chilled sparkling wine while we dined, all without being detected by my fiancé.

Overall, the experience marked one of the most memorable and significant moments of my life, and I now regard JW Marriott Bucharest as family.

An extra special thank you to Petronela Dolea and Alexandra Milu for helping make this unforgettable moment possible.

Partner

10/10

Exceptional

13 May 2026

Jalong

The buffet breakfast covers all the selection one can imagine. The stuffs are excellent

Self

10/10

Exceptional

07 May 2026

Deborah

All good

10/10

Exceptional

04 May 2026

Brian James

Rooms spacious and clean. breakfast was excellent and restaurants were very good.
Gym and pool facilities very good. Staff very friendly and helpful

Family

10/10

Exceptional

04 May 2026

Susana

Staff, clean room, breakfast, Bar, excellent

Friends

10/10

Exceptional

04 May 2026

Maya

An amazing hotel full of excellent food, variety of restaurants and plenty to do. Rooms were immaculate, we got a room upgrade thanks to Daniel on reception, he was welcoming and couldn’t do enough for us thank you Daniel! We will definitely be returning in the future!

Partner

10/10

Exceptional

01 May 2026

Richard

This is an excellent and beautiful hotel, located in a nice part of Bucharest. It's close enough to the Old Town that you can easily access all of the cool things there, but it's separate enough to be calm and quiet. It's right across the street from both the new Romanian National Cathedral and the old Palace of the Parliament, two places worth visiting. Our room was spacious and had a nice view of the city. The phone had an \"at your service\" button which could be used for any requests and which we really appreciated. We requested chocolate covered strawberries be delivered to the room every day at 10 am, and they arrived every day right on time and were delicious. The hotel is large and has several restaurants. We enjoyed the Italian restaurant, the Steak House and the Sports Bar the most. The Sports Bar has a pool table, dart boards, ping pong and foosball, all of which were great. The hotel spa is excellent and was a highlight of our stay. Our only complaint is that the television in the room was unable to connect to the internet or to our phones, despite the television screen itself saying that both things were possible. The hotel later confirmed that the television completely lacked internet connectivity. A more modern television would be appreciated and expected in 2026. Overall, this is an awesome hotel and we highly recommend it to anyone visiting Bucharest.

10/10

Exceptional

29 Apr 2026

Robert

Outstanding in every way.

10/10

Exceptional

25 Apr 2026

Maree

Clean & comfortable stay. Friendly staff, lovely hotel. Enjoyed our stay.

Partner

2/10

Poor

21 Apr 2026

Lars

Ok restaurant

Partner

10/10

Exceptional

18 Apr 2026

Clive

I had an excellent stay, surpassing (high) expectations. The staff were all extremely helpful, in particular Ana on the concierge desk.

Friends_and_family Friends

10/10

Exceptional

11 Apr 2026

Narhari

Great hotel with excellent breakfast and service

Self

10/10

Exceptional

11 Apr 2026

Andrei Ciprian

Clean big room comfortable beds

10/10

Exceptional

08 Apr 2026

Mouktar

Excellent hotel, only stayed overnight but couldn't fault a thing about it. It was the standard I had come to expect from a Marriott

Partner

10/10

Exceptional

31 Mar 2026

Vincent

Amazing property !! Highly recommended- Not close to the Old Town Bucharest, but a lovely property !

10/10

Exceptional

30 Mar 2026

Lisa-Marie

Breakfast is fantastic for coeliacs as is the Italian restaurant on site. Really nice place to stay.

4/10

Poor

18 Mar 2026

yusuf

although i paid 3rd person fee to Hotels.com, Marriot receptions wanted me to pay this fee again and again.
This was not a good conversation for me.

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

Addie

This is the only hotel I will stay at in Bucharest! I absolutely love staying there. Although the hotel itself is beautiful and everything is perfect, the best thing about this hotel is the staff! The staff are the most friendliest and accommodating group of people and they are the reason I continue to return.

Partner

10/10

Exceptional

11 Mar 2026

Addie

This is the only hotel I will stay at in Bucharest! I absolutely love staying there. Although the hotel itself is beautiful and everything is perfect, the best thing about this hotel is the staff! The staff are the most friendliest and accommodating group of people and they are the reason I continue to return. And their food is amazing.

Partner

10/10

Exceptional

09 Mar 2026

Nabil

.

6/10

Pleasant

26 Feb 2026

Michele

The staff was very nice.
The room was small
I send a message to the hotel, asking for pickup at the airport but never got a reply
The sauna was adjacent to the lockers room, which for me was a minus. It would have been nice with the sauna adjacent to the pool i stedet

Self

10/10

Exceptional

22 Feb 2026

Richard

Really nice hotel

10/10

Exceptional

15 Feb 2026

Yohan

Excellent location, very friendly staff and the quality of restaurant food is good and large portions.

Friends_and_family Family

10/10

Exceptional

12 Feb 2026

Giuseppe Francesco

Room was more than nice, staff was very kind and the gym was perfect

Business

8/10

Excellent

03 Feb 2026

Charlene

clean and spacious room, nice amenities. attentive helpful staff, including room service. gave my sister a birthday treat and left a small bottle of prosecco and three deserts gave us complimentary late check out- excellent breakfast spread tasty food and plenty of options good option of restaurants onsite - hotel is close to mall and other stores

Leisure Family

10/10

Exceptional

02 Feb 2026

Katy

Beautiful hotel. Superb rooms, spotlessly clean. House keeping excellent! All front of house staff were exceptional! Highly recommend to anyone looking for that little bit of luxury and care to their stay.

Friends_and_family Friends

10/10

Exceptional

01 Feb 2026

Yousef Giuseppe

The hotel was stunning, with a clean and majestic lobby. Our room was spacious, well-maintained, and cleaned daily. The lobby was peaceful, and the food selection was excellent, with great views of the cathedral outside. The location was ideal - away from the business of the Old Town, yet still close to bus connections to the city centre, making it both safe and convenient. Overall, a fantastic stay.

Leisure Friends

10/10

Exceptional

18 Jan 2026

Marie

Fantastic hotel, great wellness area and really good spa

10/10

Exceptional

10 Jan 2026

Ofer

Perfect hotel

Leisure Family

8/10

Excellent

30 Dec 2025

Manfred

Room, Service, Accommodations, Personal everything was fine. I gave you not 10 Point because of the breakfast…. As sausage we find only salami, no fresh cheeses and the live eggs show …. You get in all 3 stars hoteks

Friends_and_family Friends

10/10

Exceptional

30 Dec 2025

Hagay

The best hotel everything is above expectations

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Nickolaus

This hotel was great. We loved the Christmas display on the front of the hotel and inside. George greeted us and was so helpful parking our car and bringing our suitcases to the room. George was very nice. The room was great and I appreciated the front desk person putting us in a quiet room so we could sleep well. If we’re ever back in Romania, we’ll stay here again. -Nick

Leisure

10/10

Exceptional

09 Dec 2025

yoram

צוות אדיב, ארוחת בוקר מעולה, חדרים נקיים ומפנקים.

Partner

8/10

Excellent

03 Dec 2025

Alvin

Clea

10/10

Exceptional

23 Nov 2025

Richard Steven

Excellent, friendly staff and the executive lounge was fantastic.

Leisure Partner

4/10

Poor

23 Nov 2025

Anwar

Yes indeed I have Paid around 1340 with No Breakfast. I was shocked. Not good ⁉️⁉️
Also it was my 60th birthday gift from my wife
She was blaming me for not going and make reservation with other apps.

😡

8/10

Excellent

10 Nov 2025

Dora

Good breakfast

Partner

10/10

Exceptional

19 Oct 2025

Dean

Surpassed expectations at EVERY turn! Amazing location next to the national Cathedral.. access to shopping, parks, Old Town. Spa and pool were beyond great. Food and atmosphere in the bar & lounges was 1st class. Highest recommendation from a season world-traveler.

Partner

10/10

Exceptional

19 Oct 2025

Adrienne

Gorgeous hotel

Did not have breakfast there. Hotel was exquisite. Even had shopping mall (high end).

Friends_and_family Friends

8/10

Excellent

14 Oct 2025

Daniela

The club staff was very distant and never asked if i needed anything.

Business

10/10

Exceptional

23 Sep 2025

Addie

If I could give it a million stars I would! My husband and I really enjoyed our stay at this Marriott in Bucharest. The staff were so kind so accommodating the hotel was breathtaking the beautiful. We stayed in an executive suite and we got the best of service. Thank you so much to the staff here at JW Marriott, You did an awesome job.

Leisure

10/10

Exceptional

22 Sep 2025

Audrey

Luxurious hotel with great service. A little bit away from the centre of the city but walking is possible and Ubers are also very convenient. Special mention to Marcel who helped us with our bags and gave us a full description of the facilities. A great help both at check in and check out.

Leisure Partner

10/10

Exceptional

10 Sep 2025

Per Michael

Business and very nice service and staff

Business

10/10

Exceptional

08 Sep 2025

Jordan

Na

Leisure Partner

6/10

Pleasant

07 Sep 2025

Lynn

Ok but not 'Grand'

Staff very friendly and informative. Hotel is dated, old and tired looking rooms. Bad smell coming from our part of the building, not sure what. Room was not greatly clean, dust bedside table, bathroom, OK but again dated

Partner

10/10

Exceptional

06 Sep 2025

Dan

Ok

10/10

Exceptional

04 Sep 2025

Gary

The staff is A1

Leisure

10/10

Exceptional

03 Sep 2025

Juan

Excellent hotel and amenities, but overall outstanding service

Leisure Partner

10/10

Exceptional

27 Aug 2025

Joscelyne

Great

8/10

Excellent

24 Aug 2025

Eddie

Disappointing

The internet was down when we arrived and it took some time to lend us a hotspot to work on. The renovations limit dining and the Italian restaurant is made for mountain climbers

Partner

10/10

Exceptional

22 Aug 2025

TAL

Very nice hotel

Very good hotel. I recommend to renew the bathroom. But this hotel is highly recommended.

Partner

10/10

Exceptional

04 Aug 2025

Zekia

This was by far the nicest Marriott that I’ve stayed at. I absolutely loved the hotel, the restaurants, the bars, the shopping mall inside. All of it was great and the price was very reasonable. I wouldn’t stay anywhere else the next time I come back to Bucharest.

Leisure Self

10/10

Exceptional

01 Aug 2025

Dwipendra

Near City Center walkable distance to Parliament and old town

Leisure Partner

8/10

Excellent

27 Jul 2025

Sherry

The front desk personnel were always excellent and courteous which we appreciated. Our room was quite comfortable and my only complaint was that the cleaning staff were inconsistent. One day they neglected to put a pillow case on a pillow and another day our bathroom glasses were not washed.
We liked the choice of dining experiences and found all restaurants were excellent. The breakfast buffet was quite substantial. We wish the hotel was more within walking distance to many sights, but we did appreciate the view of the Parliament building from our room. We would stay here again.

Leisure Partner

10/10

Exceptional

24 Jul 2025

MEI

The property is conveniently located near the tourist attractions. One could easily walk or take cab/uber.

10/10

Exceptional

24 Jul 2025

Gregory

Great hotel.

Amazing large hotel that was beautiful and comfortable. Service at the restaurants was great and the food did not disappoint. Staff were professional, friendly, and most helpful. I will fully recommend to all.

Partner

10/10

Exceptional

23 Jul 2025

Carmen

We are repeat clients of this hotel and it never disappoints! We wholeheartedly recommend it and recommend taking advantage of the facilities and great restaurants!

Leisure Family

10/10

Exceptional

21 Jul 2025

Ryan

Very good

Business_and_leisure Family_with_children

10/10

Exceptional

21 Jul 2025

mark

Nice hotel. Theres always a couple of the staff that are rude. The room we stayed in was very very dusty. If it wasn't for the rude staff, there was 2 of them. And the very dusty room. It would of been a 5 star review.

Business_and_leisure Partner

10/10

Exceptional

21 Jul 2025

Andrew

Very pleasant stay, thoroughly enjoyable

I had a very pleasant stay with my wife recently. We had a Grande Executive Suite which granted access to the executive lounge on the 8th floor which we made good use of.
The gym on-site is better than most high-street gym's, very impressive.
I would stay again

Partner

4/10

Poor

16 Jul 2025

Russell

Shower didn't work morning of last day.

On the second and last day of our stay, the pull up to activate the show was stuck so we were unable to shower. At least the desk clerk was calling maintenance so the next guests didn't have to endure the same issue.

Partner

10/10

Exceptional

12 Jul 2025

Styliani

Superb services and staff. Great restaurants on site with the exception of la cucina, the Italian one which did not have items on the menu that we wanted and offered us a reheated other than what we had ordered item. Very bad experince. Olea and the steakhouse were excellent though. J. W. Marriot is a gem!

Family

10/10

Exceptional

11 Jul 2025

Kate

Attentive & kind staff, easy walk into town

Leisure Partner

10/10

Exceptional

11 Jul 2025

YABO

Excellent and hospitality is top notch

10/10

Exceptional

21 Jun 2025

Marwan

Is always the best place in Bucharest to stay in.

Business Self

10/10

Exceptional

21 Jun 2025

Carl

Loved the atmosphere

Leisure Friends

10/10

Exceptional

14 Jun 2025

Nikki

Very nice hotel, i stayed in several different rooms, all were immaculate. I kept loosing my phone charger (my fault) and they helped me every time. I accidentally left some jewelery in my room, it was returned to me, they called me taxis when needed, the executive lounge had good food and very friendly service. Bed was very comfortable, bathroom spotless. Location is good, there are several restaurants open late located near by.

Leisure Self

10/10

Exceptional

10 Jun 2025

John

guarantee to meet the standard of excellence.

Leisure Family

10/10

Exceptional

05 Jun 2025

rochelle

Everything was excellent including the staff.

Leisure Friends

10/10

Exceptional

03 Jun 2025

Lucero

This hotel was amazing. Service was outstanding. The best I’ve had in a long time. We booked the family suite which included access to the executive lounge which included what was essentially free wine and light meal or hors d’oeuvres. Also included tea time in the afternoon. Highly recommend this hotel.

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

Mihai

Beautiful Hotel

Leisure Family

10/10

Exceptional

26 May 2025

Gevik

Beautiful nice clean

Leisure Self

10/10

Exceptional

20 May 2025

Steve

Bucharest hotel with exceptional service

Grand hotel with amazing rooms
Excellent service and the staff were remarkable George was exceptional

Partner

8/10

Excellent

16 May 2025

Hilary Judith

The hotel was lovely with very good staff. I think taking £300 as a deposit for the mini bar was excessive. They said it would be returned in 5 days after my return. Very poor!! It would put me off staying there again and I will not recommend it.

Leisure Family

10/10

Exceptional

15 May 2025

Paul

Great Hotel

Leisure Partner

10/10

Exceptional

09 May 2025

Kimberly

Beautiful hotel. Staff is very attentive and helpful. Breakfast on-site is very good with many choices. The staff very welcoming. The rooms are spacious and well appointed. We highly recommend this Hotel.

Leisure Partner

10/10

Exceptional

22 Apr 2025

Suzanne

Fabulous hotel - feels like a luxury experience. The staff very quick to help, professional. Room well-appointed with luxurious bath towels, great bedding, clothing storage space. Mattress comfortably firm; excellent wi-fi; Great coffee-maker selections.
We ate at the in-hotel Italian restaurant, which was surprisingly reasonable (for a hotel restaurant) and the food amazing. The pasta tasted fresh-made. Very easy to get an Uber, or better yet, a really doable, 2-km walk to Old Town, part of which goes through a large park. (use Google maps to navigate - but easy!)

Leisure Partner